Hotel Palazzo Alexander
From
US$136
/ night
Select dates to see prices and availability
From
US$136
/ night
About this property
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a telev...
Amenities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features babysitting (surcharge), wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 12 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Location
A stay at Palazzo Alexander Hotel places you in the heart of Lucca, steps from Lucca Courthouse and Palazzo Mansi National Museum. This golf hotel is 12.3 mi (19.7 km) from Leaning Tower and 13.9 mi (22.4 km) from Cisanello Hospital.
What's nearby
Lucca Courthouse(0.1 Miles)
Palazzo Mansi National Museum(0.1 Miles)
Lucca City Hall(0.1 Miles)
Puccini Museum(0.2 Miles)
Piazza San Michele(0.2 Miles)
Church of San Michele in Foro(0.2 Miles)
Museum of Comics and Imagery(0.2 Miles)
Via Fillungo(0.2 Miles)
Domus Romana(0.2 Miles)
Porta San Donato(0.3 Miles)
Torre delle Ore(0.3 Miles)
Palazzo Pfanner(0.3 Miles)
Walls of Lucca(0.3 Miles)
Porta Sant'Anna(0.3 Miles)
Piazza Napoleone(0.3 Miles)
Galileo Galilei Airport (PSA)(22.5 Miles)
Florence Airport, Peretola (FLR)(44.4 Miles)
Parking
Airport shuttle
Room service
Valet parking
Tour desk
Dry cleaning
Location
Via Santa Giustina 48, Lucca, Italy
Lucca Courthouse (0.1 Miles)
Palazzo Mansi National Museum (0.1 Miles)
Lucca City Hall (0.1 Miles)
Puccini Museum (0.2 Miles)
Piazza San Michele (0.2 Miles)
Church of San Michele in Foro (0.2 Miles)
Room options
14
Triple Room
Room details
1 Extra-Large Double Bed
and 1 Single Bed
Sleeps 3
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
24
Standard Double Room
Room details
1 Extra-Large Double Bed
Sleeps 2
172 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
11
Junior Suite Tosca with Balcony
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
10
Junior Suite
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
10
Family Room
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
538 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Double Room Single Use
Room details
1 Double Bed
172 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel Palazzo Alexander
9.2
Superb
Based on 929 verified reviews
Who stays here?
Business
5%
Couple
59%
Family
21%
Group
9%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across many recent reviews, Hotel Palazzo Alexander stands out for exceptionally welcoming, hands-on hospitality, a generous made-to-order breakfast, and a convenient, central setting inside Lucca’s walls that makes it easy to walk to restaurants, sights, and shops.
Read moreWas this helpful?
What guests think
Across many recent reviews, Hotel Palazzo Alexander stands out for exceptionally welcoming, hands-on hospitality, a generous made-to-order breakfast, and a convenient, central setting inside Lucca’s walls that makes it easy to walk to restaurants, sights, and shops.
Guests describe classic palazzo-style rooms as comfortable, with several noting spacious layouts, balconies or views, and effective air conditioning. Access by car can be challenging on narrow streets, but staff assistance and nearby paid parking are frequently mentioned. Cleanliness earns praise, with only occasional remarks about dated elements or minor bathroom maintenance. Expect a charming, centrally located base with standout service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking can be arranged nearby and is often paid, with staff frequently assisting, but reaching the hotel by car and navigating narrow streets can be challenging.
Related guest reviews
6
Sean
3 Aug 2024
·
Stayed 1 night
Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
10
Hagen V
7 Apr 2023
·
Stayed 1 night
The Hotel is very nice, but very hard to get to if you have a car. The Staff was terrific and our stay was very pleasant
The Hotel is very nice, but very hard to get to if you have a car. The Staff was terrific and our stay was very pleasant
10
Susan
6 Jun 2024
·
Stayed 1 night
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
10
Jane
30 Jun 2023
·
Stayed 1 night
Gabriel and his staff were amazing. He assisted us with parking and went above and beyond. The other staff members were also kind, friendly and helpful. We will return to this wonderful hotel and the town of Lucca.
Gabriel and his staff were amazing. He assisted us with parking and went above and beyond. The other staff members were also kind, friendly and helpful. We will return to this wonderful hotel and the town of Lucca.
10
Susan L
28 Jul 2024
·
Stayed 1 night
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
10
Dino
9 Apr 2023
·
Stayed 2 nights
Wonderful stay at the Palazzo Alexander. The room was very comfortable, breakfast was amazing, and the staff was super helpful with dining options and helping with parking for the car. The location is great to explore Lucca. Would definitely stay again!
Wonderful stay at the Palazzo Alexander. The room was very comfortable, breakfast was amazing, and the staff was super helpful with dining options and helping with parking for the car. The location is great to explore Lucca. Would definitely stay again!
10
Karen
28 Apr 2023
·
Stayed 3 nights
Beautiful place to stay inside the walls of Lucca. Paulo was a wonderful help with the car once we found the hotel. He definitely went above and beyond to assist. All the staff were pleasant and helpful.
Beautiful place to stay inside the walls of Lucca. Paulo was a wonderful help with the car once we found the hotel. He definitely went above and beyond to assist. All the staff were pleasant and helpful.
10
Adam E
7 Sept 2023
·
Stayed 3 nights
We stayed 3 nights. Excellent hotel inside the city walls. The reception and check in went very smoothly. We had a rental car and the parking garage worked out fine. The front desk and breakfast staff were most helpful. Live is a beautiful city, very walkable. We would definitely return and stay here again. Thank you for making our stay so pleasing!
We stayed 3 nights. Excellent hotel inside the city walls. The reception and check in went very smoothly. We had a rental car and the parking garage worked out fine. The front desk and breakfast staff were most helpful. Live is a beautiful city, very walkable. We would definitely return and stay here again. Thank you for making our stay so pleasing!
10
Jennifer
25 Aug 2025
·
Stayed 1 night
Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
10
Georg
19 Nov 2024
·
Stayed 3 nights
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms are consistently described as clean and well-kept, with only occasional comments about dated elements or minor bathroom maintenance.
Related guest reviews
8
Kathleen
3 Jun 2024
·
Stayed 1 night
we loved the breakfast. And the beds were soft and comfy. It was an old building but very charming. The staff was very helpful. The bathroom has some deferred maintenance. The showerhead does not stay in place. And the sink stopper doesn’t work. but overall, we had a very pleasant day and we got to see Eric Clapton who was in town.
we loved the breakfast. And the beds were soft and comfy. It was an old building but very charming. The staff was very helpful. The bathroom has some deferred maintenance. The showerhead does not stay in place. And the sink stopper doesn’t work. but overall, we had a very pleasant day and we got to see Eric Clapton who was in town.
6
Tarek
12 Oct 2023
·
Stayed 1 night
Very good location, very friendly staff, hotel needs refurbishment
Very good location, very friendly staff, hotel needs refurbishment
10
Andrea
23 Feb 2024
·
Stayed 1 night
What a lovely property in a charming corner of Lucca!. We got a corner room that is spacious and quite. The bed is so comfortable. The staff is kind a very helpful. I wish we were staying longer.
What a lovely property in a charming corner of Lucca!. We got a corner room that is spacious and quite. The bed is so comfortable. The staff is kind a very helpful. I wish we were staying longer.
10
Joacim David
8 Aug 2025
·
Stayed 4 nights
Very friendly staff with excellent service. Delicious breakfast, lovely room with well-functioning air conditioning. Clean and fresh. A hotel that is truly recommended.
Very friendly staff with excellent service. Delicious breakfast, lovely room with well-functioning air conditioning. Clean and fresh. A hotel that is truly recommended.
10
Natasha
19 May 2023
·
Stayed 1 night
Palazzo Alexander is a wonderful small hotel. Beautifully decorated in an elegant, classic style. Our room had beautiful inlaid wood furniture. The bathroom was spacious with a very good shower. The breakfast buffet was wonderful and included made to order eggs with bacon. The staff was very friendly and helpful. The hotel is located near key sights. We would definitely stay here again and highly recommend this hotel.
Palazzo Alexander is a wonderful small hotel. Beautifully decorated in an elegant, classic style. Our room had beautiful inlaid wood furniture. The bathroom was spacious with a very good shower. The breakfast buffet was wonderful and included made to order eggs with bacon. The staff was very friendly and helpful. The hotel is located near key sights. We would definitely stay here again and highly recommend this hotel.
10
Laurie
17 Mar 2024
·
Stayed 1 night
such a beautiful hotel in such a pretty city. I loved my stay. The staff was wonderful and the room comfortable. The bed was great.
such a beautiful hotel in such a pretty city. I loved my stay. The staff was wonderful and the room comfortable. The bed was great.
10
Tiziano
27 Nov 2023
·
Stayed 1 night
Un hotel gestito in maniera impeccabile, personale gentilissimo e sempre pronto ad aiutare ed assistere l'ospite. Siamo stati solo una notte, ma siamo comunque rimasti piacevolmente sorpresi. La colazione poi, servita al piatto, è abbondante e squisita. Infine la struttura, si presta anche per soggiorni di famiglie con bambini piccoli (come nel nostro caso, 9 mesi). Anche in questo frangente abbiamo ricevuto massima disponibilità e gentilezza. Super consigliato.
Un hotel gestito in maniera impeccabile, personale gentilissimo e sempre pronto ad aiutare ed assistere l'ospite. Siamo stati solo una notte, ma siamo comunque rimasti piacevolmente sorpresi. La colazione poi, servita al piatto, è abbondante e squisita. Infine la struttura, si presta anche per soggiorni di famiglie con bambini piccoli (come nel nostro caso, 9 mesi). Anche in questo frangente abbiamo ricevuto massima disponibilità e gentilezza. Super consigliato.
10
Gina
3 Mar 2024
·
Stayed 2 nights
Hotel al centro del centro storico, camere ampie e ben pulite per un piacevole soggiorno. Personale all’accoglienza gentile e attento, ottima la colazione servita.
Hotel al centro del centro storico, camere ampie e ben pulite per un piacevole soggiorno. Personale all’accoglienza gentile e attento, ottima la colazione servita.
10
Maria
14 Dec 2022
·
Stayed 1 night
Ottimo soggiorno, la camera ampia, confortevole e pulitissima, molto apprezzato il cuscino supplementare imbustato e i vari punti di appoggio nel bagno. La camera è arredata in modo classico ma è molto funzionale dotata di minibar, cassaforte e necessario per caffè. Il sig Mario gentilissimo e disponibile ad ogni nostra esigenza. Sicuramente tornerò in questo hotel se mi capiterà di ritornare a Lucca
Ottimo soggiorno, la camera ampia, confortevole e pulitissima, molto apprezzato il cuscino supplementare imbustato e i vari punti di appoggio nel bagno. La camera è arredata in modo classico ma è molto funzionale dotata di minibar, cassaforte e necessario per caffè. Il sig Mario gentilissimo e disponibile ad ogni nostra esigenza. Sicuramente tornerò in questo hotel se mi capiterà di ritornare a Lucca
10
Georg
19 Nov 2024
·
Stayed 3 nights
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Classic palazzo-style rooms are generally comfortable; several are spacious and some have balconies or pleasant views, with effective air conditioning noted in hot weather. A few guests mentioned size variations or minor maintenance issues.
Related guest reviews
10
Corydon
19 Oct 2025
·
Stayed 3 nights
Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
8
Kathleen
3 Jun 2024
·
Stayed 1 night
we loved the breakfast. And the beds were soft and comfy. It was an old building but very charming. The staff was very helpful. The bathroom has some deferred maintenance. The showerhead does not stay in place. And the sink stopper doesn’t work. but overall, we had a very pleasant day and we got to see Eric Clapton who was in town.
we loved the breakfast. And the beds were soft and comfy. It was an old building but very charming. The staff was very helpful. The bathroom has some deferred maintenance. The showerhead does not stay in place. And the sink stopper doesn’t work. but overall, we had a very pleasant day and we got to see Eric Clapton who was in town.
10
Robert
5 Dec 2023
·
Stayed 2 nights
Old world charm. The room was spacious with a great balcony. People were very friendly and the breakfast was great.
Old world charm. The room was spacious with a great balcony. People were very friendly and the breakfast was great.
10
Constantine
30 Aug 2024
·
Stayed 3 nights
Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
10
Shelley
13 Aug 2024
·
Stayed 1 night
Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
Perfectly charming and friendly, we had a lovely time at this well located and comfortable hotel in Lucca. Very helpful staff. It was very, very hot but our room was just cool enough. Would definitely come back.
10
Neil
2 Oct 2024
·
Stayed 3 nights
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
10
Andrea
23 Feb 2024
·
Stayed 1 night
What a lovely property in a charming corner of Lucca!. We got a corner room that is spacious and quite. The bed is so comfortable. The staff is kind a very helpful. I wish we were staying longer.
What a lovely property in a charming corner of Lucca!. We got a corner room that is spacious and quite. The bed is so comfortable. The staff is kind a very helpful. I wish we were staying longer.
10
Susan
6 Jun 2024
·
Stayed 1 night
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
10
Ann
17 Jul 2023
·
Stayed 1 night
Room was spacious and nice Kimg size bed. Bathroom was nice size too. It was very quaint abd staff were very helpful. Staff were helpful ahd the daytime front desk spoje English very well.
Room was spacious and nice Kimg size bed. Bathroom was nice size too. It was very quaint abd staff were very helpful. Staff were helpful ahd the daytime front desk spoje English very well.
10
Maria
14 Dec 2022
·
Stayed 1 night
Ottimo soggiorno, la camera ampia, confortevole e pulitissima, molto apprezzato il cuscino supplementare imbustato e i vari punti di appoggio nel bagno. La camera è arredata in modo classico ma è molto funzionale dotata di minibar, cassaforte e necessario per caffè. Il sig Mario gentilissimo e disponibile ad ogni nostra esigenza. Sicuramente tornerò in questo hotel se mi capiterà di ritornare a Lucca
Ottimo soggiorno, la camera ampia, confortevole e pulitissima, molto apprezzato il cuscino supplementare imbustato e i vari punti di appoggio nel bagno. La camera è arredata in modo classico ma è molto funzionale dotata di minibar, cassaforte e necessario per caffè. Il sig Mario gentilissimo e disponibile ad ogni nostra esigenza. Sicuramente tornerò in questo hotel se mi capiterà di ritornare a Lucca
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, proactive, and personal, with the family-run team assisting with luggage, parking, restaurant bookings, and taxis. English is commonly spoken at the front desk.
Related guest reviews
10
Corydon
19 Oct 2025
·
Stayed 3 nights
Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
Staff was great, all spoke English always trying to make our stay memorable. Decor is old Italian but very functional. Mario was great, ran out to bring our luggage upon our arrival, took up to our room and explained how everything worked. Would not hesitate to stay there again
10
Teresa
14 Jun 2023
·
Stayed 7 nights
The hotel was lovely! The staff were fun, friendly, helpful and considerate. We stayed in Lucca for 7 nights and the staff and included breakfast each morning set the Palazzo Alexander apart!
The hotel was lovely! The staff were fun, friendly, helpful and considerate. We stayed in Lucca for 7 nights and the staff and included breakfast each morning set the Palazzo Alexander apart!
10
PAUL
17 Aug 2023
·
Stayed 4 nights
I have been to this magnificent hotel before and the service is so friendly. One of the highlights was the magnificent breakfast; never rushed and always fresh as fresh can be. Paulo went out of his way to set up taxi and restaurant bookings and Mario, as always, was a lovely host...a gentleman with a lovely way with the customers.
I have been to this magnificent hotel before and the service is so friendly. One of the highlights was the magnificent breakfast; never rushed and always fresh as fresh can be. Paulo went out of his way to set up taxi and restaurant bookings and Mario, as always, was a lovely host...a gentleman with a lovely way with the customers.
10
Bill
30 Apr 2025
·
Stayed 2 nights
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
10
Greg
28 Jul 2023
·
Stayed 1 night
The staff are very warm and courteous and truly make you feel welcome. We were met at the front door of the hotel and our luggage was brought to our room. We were also allowed to check into our room early which was very much appreciated. The room is lovely and elegantly furnished too,
The staff are very warm and courteous and truly make you feel welcome. We were met at the front door of the hotel and our luggage was brought to our room. We were also allowed to check into our room early which was very much appreciated. The room is lovely and elegantly furnished too,
10
Jane
30 Jun 2023
·
Stayed 1 night
Gabriel and his staff were amazing. He assisted us with parking and went above and beyond. The other staff members were also kind, friendly and helpful. We will return to this wonderful hotel and the town of Lucca.
Gabriel and his staff were amazing. He assisted us with parking and went above and beyond. The other staff members were also kind, friendly and helpful. We will return to this wonderful hotel and the town of Lucca.
10
William
16 Oct 2023
·
Stayed 2 nights
Wonderful staff, warm, knowledgable, helpful.
Wonderful staff, warm, knowledgable, helpful.
10
Nicholas
11 Jul 2024
·
Stayed 2 nights
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
10
Carole
6 Jul 2024
·
Stayed 3 nights
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
10
Georg
19 Nov 2024
·
Stayed 3 nights
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Centrally located inside Lucca’s walls, it is an easy walk to restaurants, shops, and sights. Access by car can be tricky on narrow streets.
Related guest reviews
6
Sean
3 Aug 2024
·
Stayed 1 night
Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
Getting to the hotel is tricky with luggage. The streets are very narrow and leaving your car overnight in a parking lot several blocks away is a little scary. The entire area of Lucca is very old, so it is no surprise that the hotel is older. However the rooms were air conditioned which we were very thankful for. The staff was amazing and the cook to order breakfast was a pleasant surprise.
10
John
28 Jun 2024
·
Stayed 6 nights
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
Comfortable rooms, friendly and attentive staff, especially breakfast service. Good location within the walls and quick and easy walking to main piazzas, restaurants, bars, etc.
10
Bolivar
16 Jul 2024
·
Stayed 3 nights
Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
10
Susan
6 Jun 2024
·
Stayed 1 night
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
The staff are delightful-efficient, welcoming and focused on each guest. It is located close to the city wall and is an easy walk everywhere Attractive room with views over terracotta tiles to distant hills Parking was $25 per night for a compact car - arranged in advance. Hotel staff parked for us Thoroughly recommended
10
Frank
15 Jun 2024
·
Stayed 3 nights
Excellent location. Charming building. Very helpful staff.
Excellent location. Charming building. Very helpful staff.
10
Nicholas
11 Jul 2024
·
Stayed 2 nights
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
10
gareth
25 Nov 2025
·
Stayed 2 nights
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
10
Alytheia
29 Oct 2025
·
Stayed 1 night
Great hotel, great staff, close to everything
Great hotel, great staff, close to everything
10
Anne
4 Jun 2024
·
Stayed 3 nights
Delightful hotel . So beautiful and comfortable easy to walk everywhere. Highly recommend
Delightful hotel . So beautiful and comfortable easy to walk everywhere. Highly recommend
10
Huana
13 May 2024
·
Stayed 2 nights
Wonderful location and staff!
Wonderful location and staff!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is a highlight, frequently described as plentiful and delicious, with made-to-order options and attentive table service.
Related guest reviews
10
Neil
2 Oct 2024
·
Stayed 3 nights
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
Very friendly, helpful and professional staff. Beautiful lobby area where a delicious breakfast is served. We stayed in the Tosca Room which has a balcony overlooking Lucca and the surrounding hills; very unique for inside the wall. We would love to come back again.
10
Bill
30 Apr 2025
·
Stayed 2 nights
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
Excellent, conveniently located. extensive free breakfast included. Delightful, helpful staff. Highly recommend!!!
10
Natasha
19 May 2023
·
Stayed 1 night
Palazzo Alexander is a wonderful small hotel. Beautifully decorated in an elegant, classic style. Our room had beautiful inlaid wood furniture. The bathroom was spacious with a very good shower. The breakfast buffet was wonderful and included made to order eggs with bacon. The staff was very friendly and helpful. The hotel is located near key sights. We would definitely stay here again and highly recommend this hotel.
Palazzo Alexander is a wonderful small hotel. Beautifully decorated in an elegant, classic style. Our room had beautiful inlaid wood furniture. The bathroom was spacious with a very good shower. The breakfast buffet was wonderful and included made to order eggs with bacon. The staff was very friendly and helpful. The hotel is located near key sights. We would definitely stay here again and highly recommend this hotel.
10
kenneth
26 May 2024
·
Stayed 3 nights
Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
10
kristi
23 Apr 2024
·
Stayed 1 night
Beautiful stay. The service here was as lovely as anything I’ve had at any 5 star hotel. It is old, but if you appreciate that, this is a wonderful place. The breakfast was lovely as well.
Beautiful stay. The service here was as lovely as anything I’ve had at any 5 star hotel. It is old, but if you appreciate that, this is a wonderful place. The breakfast was lovely as well.
10
Susan L
28 Jul 2024
·
Stayed 1 night
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
Beautiful hotel in a great location inside the walls of Lucca. We unloaded our car in front of the hotel with the gracious help of the staff, parking was close by and comfortable to get to. The rooms were clean, comfortable and we had a wonderful stay. Breakfast was delicious, scrambled eggs & bacon, kids had yummy pancakes and the service was amazing. We will return!
10
gareth
25 Nov 2025
·
Stayed 2 nights
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
Excellent location, breakfast was great and all of the staff were amazing. A wonderful hotel and I would recommended as a base for exploring Lucca
10
jane
18 Aug 2025
·
Stayed 1 night
Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
Beautiful quaint little hotel… lovely cooked breakfast to order. Roberto & the rest of staff amazing!
10
David
22 Oct 2024
·
Stayed 1 night
Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
Hotel Alexander is a gem of a property, beautifully restored and well-maintained. Staff is extremely friendly and helpful. Generous American style breakfast. Highly recommend for anyone visiting Lucca.
10
Georg
19 Nov 2024
·
Stayed 3 nights
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
The Palazzo Alexander absolutely sweetened our stay in Lucca. The hotel is quite centrally located, not very big, but very cozy and royally furnished. Our room was spacious and clean. The breakfast was also delicious and parts of it were served fresh at the table. The staff were super friendly and helpful. I had concerns about parking in Lucca and when I phoned the day before arrival they made sure that I could park my car safely and close to the hotel, which, to be fair, cost 25 euros a night, but it was worth it to have a safe and monitored parking space for my car. An extra mention goes to Roberto, who served us so incredibly kindly at the bar and at breakfast and gave us such a nice goodbye. We will gladly come back another time.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Jonas
6 Aug 2026
·
Stayed 3 nights
Nice, and very helpfull staff.
Nice, and very helpfull staff.
10
Kim
7 Jul 2026
·
Stayed 2 nights
Great location friendly staff and good experience
Great location friendly staff and good experience
10
Jana
5 Jul 2026
·
Stayed 2 nights
Warm and welcoming staff, convenient location inside the city walls. A perfect stopover for the Lucca summer festival.
Warm and welcoming staff, convenient location inside the city walls. A perfect stopover for the Lucca summer festival.
10
Jarle
21 Jun 2026
·
Stayed 1 night
Really nice hotel with very friendly staff.
Really nice hotel with very friendly staff.
10
Jolene
16 Jun 2026
·
Stayed 1 night
The staff goes out of there way to personalize your stay. Amazing people all working together to make your stay wonderful.
The staff goes out of there way to personalize your stay. Amazing people all working together to make your stay wonderful.
FAQs about Hotel Palazzo Alexander
Is parking available at the hotel?
Parking is available at the hotel, and it includes valet parking services. Guests may need to inquire about any associated costs.
What type of breakfast is offered and what are the serving hours?
Breakfast is available, and guests can enjoy it in their rooms. The specific serving hours are not mentioned, so it is advisable to check with the hotel directly.
What are the check-in and check-out times?
Check-in time is at 15:00, and check-out time is at 11:00. Early check-in and late check-out may be available upon request, but additional charges could apply.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge of EUR 70 per vehicle (one way). Guests should contact the hotel with their arrival details to arrange the transfer.
What accessibility features are available for guests with disabilities?
The hotel offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided, so it is recommended to contact the hotel for further information.
What is the hotel's location in relation to key landmarks?
The hotel is located in the heart of Lucca, just steps from Lucca Courthouse and Palazzo Mansi National Museum. It is approximately 12.3 miles from the Leaning Tower and 13 miles from the Arno River. Public transport options are available nearby.
What are the hotel's policies for guests staying with children?
Children are allowed at the hotel. However, all guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of EUR 30.0 per night. Advance request or confirmation may be required for availability.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 242.8516609592438USD
- 2026-10-01: 310.52883109481814USD
- 2026-10-02: 288.49370898200993USD
- 2026-10-03: 355.92977790206913USD
- 2026-10-04: 263.971940215683USD
- 2026-10-05: 336.9157885426331USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: NO DATA
- 2026-10-12: NO DATA
- 2026-10-13: 265.08471905700685USD
- 2026-10-14: 265.0282402131653USD
- 2026-10-15: 283.0126261434174USD
- 2026-10-16: NO DATA
- 2026-10-17: 283.21711492240905USD
- 2026-10-18: 231.43183982551577USD
- 2026-10-19: 225.65118335266115USD
- 2026-10-20: 228.50241151779176USD
- 2026-10-21: 232.91082970924379USD
- 2026-10-22: 228.87853842842102USD
- 2026-10-23: 218.23248438949585USD
- 2026-10-24: 231.08745409446718USD
- 2026-10-25: 210.8024307170868USD
- 2026-10-26: 218.23248438949585USD
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 179.16217803291323USD
- 2026-11-03: 143.93187832366945USD
- 2026-11-04: 143.93187832366945USD
- 2026-11-05: 147.3338185548401USD
- 2026-11-06: 174.01566906974793USD
- 2026-11-07: 174.35213250747682USD
- 2026-11-08: 140.7621722335434USD
- 2026-11-09: 143.02750606941225USD
- 2026-11-10: 136.5018159835434USD
- 2026-11-11: 140.7621722335434USD
- 2026-11-12: 173.66348239341738USD
- 2026-11-13: 174.01566906974793USD
- 2026-11-14: 179.5257367539215USD
- 2026-11-15: 136.5018159835434USD
- 2026-11-16: 139.6275940840149USD
- 2026-11-17: 140.7621722335434USD
- 2026-11-18: 127.51927885513307USD
- 2026-11-19: 121.66440938949586USD
- 2026-11-20: 179.5257367539215USD
- 2026-11-21: 174.01566906974793USD
- 2026-11-22: 120.41169025753022USD
- 2026-11-23: 125.42488973354341USD
- 2026-11-24: 106.79293000000001USD
- 2026-11-25: 106.9915333991623USD
- 2026-11-26: 110.04216239341737USD
- 2026-11-27: 171.84236038505554USD
- 2026-11-28: 178.0394313170624USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: EUR 70 per vehicle (one way)
- Rollaway bed fee: EUR 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Room service
Valet parking
Tour desk
Dry cleaning
General
Room service
Non-smoking rooms
Packed lunches
Breakfast in the room
Family room
Snack Bar/Deli
Activities
Cycling
Horse riding
Hiking
Bicycle Tour Information
Parking
Parking
Airport shuttle
Valet parking
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Safe-deposit box
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Internet
Free wi-fi