South River Suites

Apon our arrival, on Thursday, October 8th...the lady at the front desk assigned me a room that someone else was currently residing in. The room looked "lived in/dirty." The cleaning ladies notified her about her mistake and made it clear that they will not be cleaning for us. They said that was her 3rd time doing that, on that particular day. I went down to get another room and key. The front desk clerk apologized for her mistake and offered was a later check out time. I declined, stating to her that we will be leaving out, early morning on Saturday, October 10 to catch our flight. The new room was clean and comfortable. Only problem is the remote for the bedroom T.V. would not work. When my husband went downstairs to inquire about some assistance with that. We didn't receive much help, but she did give him some new batteries for the remote. That did not solve the problem. She became very nonchalant, stating "what's the point, your wife said you will be checking out early anyways."Keep in mind this all took place the day of check in, on a Thursday. We weren't leaving until Saturday. Security is questionable as well. All doors to enter the hotel are kept unlocked day and night, even back entrances. Did not have to use our key to get in. The next day, we got up to do some site seeing, while on the road... leaving the hotel. Our tire meter showed that one of our tires was loosing air quickly. Luckily we made it to a tire shop. They showed us a razor blade,that they had pulled o

Everything was on point. The only thing was my stay was very short and someone decided to cook at 1am and fire alarm went off.

It was pretty good the view of the sunrise was very pretty when you wake up you can just watch tv and the sunrise at the same time all together I’d give it a 7.7 nothing was to bad it was good got home late and slept very good.

This is our go-to spot for our trips to Miami!

The best part of my stay was the staff... friendly customer service! The room was spacious but a bit worn out. It was non-smoking room but clearly used to be a smoking room with many cigarette burns, a residual cold tobacoo scent and cigarette butts left on the patio. The hotel was very simple, no amenity but a large parking garage. It would have been nice to have housekeeping service more often... it was a bit random, I had it maybe twice out of 6 nights