Name: Club Quarters Hotel World Trade Center, New York
Address: 140 Washington Street, Financial District, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $217–$992 per night
Rating: 8.55

What guests think

At Club Quarters Hotel World Trade Center, New York, travelers consistently praise the convenient Lower Manhattan location near subways and the striking views of One World Trade Center, while noting comfortable, generally compact rooms suited for business and sightseeing.

Guests frequently highlight friendly, helpful staff, though service can be inconsistent, with reports of delayed room readiness, overbooking or downgrades, and slow responses to issues. Cleanliness is often praised, but housekeeping and maintenance can be uneven, with occasional odors, worn furnishings, and missed room service. Amenities like free lobby coffee and floor water stations are appreciated; however, the rooftop/restaurant is sometimes closed for renovations, elevators can be slow, and on-site dining is limited. Expect a well-located, comfortable stay with business-friendly touches and occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular extras include free coffee/tea in the lounge and refillable water stations on each floor. The rooftop/restaurant is sometimes closed for renovations, elevators can be slow, the gym is modest, and parking is off-site.

Related guest reviews

8

Ron

Nov 4, 2024

·

Stayed 2 nights

Excellent location at World Trade Center area, and the view of Saint Nicholas Orthodox Shrine was breathtaking at night. The restaurant and bar were closed for renovation and it wasn’t listed as such. Plus some things didn’t work like nearly all the outlets in the room. The affiliated garage nearby couldn’t handle SUV. Overall good stay. The train was a 5 minute walk.

8

FREDERIC GABRIEL

Apr 30, 2025

·

Stayed 6 nights

Excellent location (access to public transportation, quiet). Large room fitting 3 people. Staff so-so (some employees really nice and professional, some others quite unfriendly). Just one negative point: elevators are a real nightmare.

10

Claudia

Aug 30, 2025

·

Stayed 3 nights

While the property is slightly dated, it is my favorite place to stay at. Situated between several subway stops, so you can get easily around. The staff is very friendly, and the rooms are clean with comfy beds. Looks like a lot of airline personnel also stays there, that's always a good sign. I like the free filtered water stations on each floor, as well as the free coffee and tea in the lobby.

8

Yessenia

Feb 25, 2025

·

Stayed 2 nights

The location was perfect.Parking is an issue.

10

Maria

Nov 1, 2024

·

Stayed 6 nights

Wonderful hotel!Will go back when I Visit NY. Loved the 24 hour coffee machine and the washer/dryer free use.Great staff!❤️

10

Kyle

Mar 10, 2025

·

Stayed 1 night

Affordable room very close to WTC and Financial District. There are kiosks for self checkin. Food at 20th floor restaurant was nice but overpriced, in my opinion, for the portions offered. Would recommend finding a restaurant outside of the hotel.

10

Wanda

Mar 23, 2025

·

Stayed 1 night

I enjoyed my stay at this hotel. Very clean and the staff was pleasant. There is a restaurant inside however the breakfast options are slim. It is in walking distance to a nice diner and other restaurants. The terrace view was amazing but the room next doors window opens to your terrace which is odd. You can look right into their room. The elevator service did not run at full capacity which was needed on a busy weekend. The overall experience was great.

6

Ashley

Sep 23, 2024

·

Stayed 2 nights

I was a little upset when we arrived to learn that the rooftop deck and bar was closed. That was the main reason we booked this hotel and on expedia it did not show that it was closed because it was under maintenance. So we were very upset about that.

10

Michaela

Oct 31, 2024

·

Stayed 3 nights

We stay here frequently and it is clean, gym with Peloton, modern rooms and nice staff with free tea, coffee and water. Great location close to battery park promenade on the river.

10

Claudia

Nov 6, 2025

·

Stayed 2 nights

This has to be one of my new favorites in NY! Clean, nice, good location, comfortable, gorgeous views. Front desk was amazing. They held our luggage too during check out day. The free water in the lobby and floors is great along with the free coffee and espressos downstairs. That was a huge plus. Rooms aren’t that big but you’re not there enough anyway. Shower was nice. I absolutely loved this hotel!!!!

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Cleanliness

Many reviews report very clean rooms and public areas. However, housekeeping can be unreliable and maintenance/odor issues (e.g., dirty carpets, smells, worn fixtures) are reported at times.

Related guest reviews

2

Jaedyn

May 12, 2025

·

Stayed 2 nights

This hotel was absolutely HORRENDOUS. It was so bad that I cut my stay short. The hotel is not affiliated with any parking garages; they are only allowed to recommend where to park. When we went to the recommended garage, they were turning people away. We searched for 45 minutes to find parking and because we didn't park in their recommended garage, I had to pay the $92 overnight parking fee. Afterwards, all I wanted to do was shower and sleep. The shower water was ICE COLD. My traveling partner went to shower as well, but the washcloth was smeared with a previous guest's makeup. Staff upgraded our room. In the second room, the shower head was absolutely FILTHY. The wallpaper was peeling, the outlets were loose, and by then I'd decided I'd had enough. I paid WAY too much for an experience even a highway-side motel wouldn't give me.

8

Andrew

Jul 20, 2025

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Stayed 3 nights

The hotel felt a bit dated, floor 10 smelt of sick as you walked through the corridor and the bed felt either soft or well used. The housekeeping was a little unreliable. But views across to the world trade centre were fantastic and the reception staff were on point, particularly Runita who made my little ones day for being super cool.

10

Ginny

Oct 26, 2025

·

Stayed 1 night

This was one of the nicest hotel stays we’ve had. We had a beautiful room with a view overlooking the 911 memorial pool. The front desk staff were exceptional and the rooms were immaculately clean as was the entire hotel.

6

Ashlyn

May 12, 2024

·

Stayed 2 nights

I loved the view of our hotel room. However our room needed lots of maintenance. Non working light, crack in the ceiling, broken door handle to the balcony, coffee all over the walls, many scratches on the facilities.

8

James

Apr 4, 2024

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Stayed 1 night

The Lobby and common area was overwhelmed with the smell of Marijuana!! The 6th floor hallway had the smell of cigarette smoke. I thought this was a no smoking property. Very annoying and disappointing!

10

Alasdair

Jul 5, 2025

·

Stayed 3 nights

Great accommodation right next to WTC and short walk to all subway lines. Rooms are clean with modern decor and serviced every day. Staff are friendly. Will stay again for sure.

2

Jennifer

Oct 7, 2024

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Stayed 2 nights

The bathroom mirror door was cracked. I called for toilet paper 3x over 3 hours and had to go to the desk to ask again. I was tild that they were busy. There was not a housekeeper or anyone to empty garbage or provide towels. Bathroom had chipped paint on the doors. I paid close to 800 for 2 nights of a subpar hotel that was supposed to be a great hotel

4

Winyu

Mar 25, 2024

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Stayed 1 night

Room was stinky and old I can see a lot of wallpaper ripped out Carpet was dirty I can see clearly how dirty was Staffs were nothing I felt appreciated Only good location walkable I give 2 stars Never come back !!

10

William

Nov 26, 2025

·

Stayed 5 nights

The room was perfect -- quiet with an eastward view and high enough to minimize street traffic noise, as I had requested. I had suggested the room I had in June, and that was the room I got. The room was perfectly clean. Staff was friendly and helpful.

6

Lina

May 21, 2025

·

Stayed 1 night

For being in such great location, these place locks and cleaning this in their rooms, they have the drinking water glass above the toilet, these people should know that that is a no no to do The whole place is carpet, and the carpet needs to be clean is so dirty. You are afraid to walk, barefoot I book a king size bedroom, and they put me in a queen size room without explaining what they did even though I asked for these in particular, they didn’t even apologize for it and they still wanted to charge me the same price, I had to point this out to The front desk person in order to get the price corrected I do love the restaurant is amazing, the food and the view is a spec spectacular

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Rooms

Rooms are generally compact but comfortable, with standout views and some balconies; suites provide more space. Recurrent drawbacks include AC/thermostat or mechanical noise, drafty windows, and dated or loose fixtures in places.

Related guest reviews

10

Ulviyya

Aug 15, 2025

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Stayed 1 night

Everything was good. One thing, there was a noise in the room, and no-one ever came to check it. Same noise was in the hall as well, so likely mechanical noise

10

Xavier

Oct 17, 2025

·

Stayed 2 nights

Room was a but smaller than expected but the overall experience was good and the rooftop restaurant has great dishes. I really enjoyed my stay with them. 10/10

4

Josh

Nov 19, 2024

·

Stayed 1 night

My room was extremely small. The bathroom door banged up against the end of the bed. I didn't have room to walk around the bed as the desk and chair were too close.

6

Lyseloht

May 6, 2025

·

Stayed 1 night

It was cumbersome to need to use room key to operate elevator. Also, air conditioner did not work and I did not call to have it fixed because I did not know how to use the mechanism (tablet) on the wall. When I called the office they sent maintenance, but they could not fix it. The stay was uncomfortable due to the air conditioner.

4

Lindsay

Oct 7, 2024

·

Stayed 2 nights

We stayed here in 2012 and loved it, so we booked it again in 2024. Problem is, it looks the same as 2012! It absolutely needs some updates. The wallpaper was peeling, the drywall had chunks missing, the bathroom electrical socket didn’t work, one of the nightstand plugs didn’t work, etc. The fridge was so loud we had to unplug it in order to sleep. This goes for the HVAC/AC too. It was so loud that I couldn’t sleep, but then the room was so hot without it that I kept waking up. We were also on the 2nd floor, overlooking a loading dock and garbage dumpster so we had a lot of delivery and truck noise too. I haven’t slept that badly in years.

8

Marina

Nov 13, 2024

·

Stayed 2 nights

My employer chose this property as it’s close to where our meetings were held. My room was spacious, clean, quiet. Good shower with quality shampoo, conditioner, and soap provided. No other toiletries were provided. No safe, fridge, mini bar, water bottles in room. However there are water facilities in the hall on each floor. Nespresso machine in room and they have free coffee available in the lobby 24/7. Mattress was too soft and I had trouble regulating the temperature in the room. Overall I would stay again if I need to be in that area but I wouldn’t choose that area for a vacation - better suited for business travel.

10

Ginny

Oct 26, 2025

·

Stayed 1 night

This was one of the nicest hotel stays we’ve had. We had a beautiful room with a view overlooking the 911 memorial pool. The front desk staff were exceptional and the rooms were immaculately clean as was the entire hotel.

8

Rosie

Aug 7, 2024

·

Stayed 4 nights

Everything is really good except it was really hot and the AC wasn’t the best .. it took a few days to get it fixed. Loved the location and access of it.

10

Lindsay

Feb 17, 2025

·

Stayed 1 night

Hotel and views were great. Only problem was the windows were very drafty

10

Breana

Nov 21, 2024

·

Stayed 4 nights

I cannot get over how amazing my experience was with this stay. Everything from the view, location, comfort! 5 stars all around. Staff was friendly and helpful, the bed and pillows were superb, and easy access to EVERY subway we needed via the oculus! We had a room with a balcony and a beautiful view of the water AND the 9/11 memorial. Sounds dramatic, but I literally almost cried when I saw the view. The ONLY thing I would say to improve is the shower head. The water pressure wasn’t strong enough for me.

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Service

Staff are often described as friendly and helpful, with several standout team members. Service inconsistency appears in reports of long waits for rooms at check-in, overbooking or downgrades, unresponsive follow-up, and slow housekeeping support.

Related guest reviews

4

Agostino

Jun 15, 2025

·

Stayed 3 nights

We have stayed here many times but this time they doubled charged us for the room and then refused to fix it, saying it was Expedia that had to fix the billing, which was completely un true

10

Matthew

Nov 14, 2025

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Stayed 4 nights

Hotel is in a great location, clean spacious room, extremely helpful staff. I will definitely be staying here again.

10

Reine

Oct 31, 2024

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Stayed 2 nights

Marsha at the front desk was amazing. She was so friendly and helpful. The room view was awesome and the location was great.

6

David

Aug 6, 2025

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Stayed 4 nights

The hotel itself is reasonable, and if you’re looking for somewhere ideal for downtown and the World Trade Centre, then this is for you… if you don’t mind paying way over the top. It’s way over priced for a three star at best. It’s also massively over booked. Check in is 3pm, but they couldn’t find us a room until 9.30pm and only if we excepted a downgrade. On the upside the beds are super comfortable.

10

Marius

Jul 5, 2025

·

Stayed 3 nights

Incredible stay in a great and convenient location. The service and staff frendliness was outstanding. Well done!

2

Joshua

Sep 1, 2024

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Stayed 1 night

Terrible check in experience, with a 3 o’clock check in we showed up at 330 and did not get into our room until 6. The staff was less than accommodating in the wait stating the “check in starts at 3.” Despite the convenient location I would not recommend staying here again.

4

Daniel

Aug 8, 2025

·

Stayed 2 nights

I booked 2 rooms for 2 families. Both to sleep 2 adults and 2 kids. I paide for the suites to look over the towers memorial. When i arrived, i was given one suite as requested and another on the bottom floor facing the alley with sleeping arrangements for 3. After a hassle, My family was able to secure a fold away bed to jam into the small room. I was told to email the manager, which I did, and received no response. The next day i spoke with the front desk and they were able to move my accommodation to the correct room type. Throughout this ordeal I received no response from the manager and was told at checkout that no notes were placed in the system. No discount, no sorry. Just a "deal with it".

10

Lisa

Dec 15, 2024

·

Stayed 2 nights

Exceptional stay. Close to everything. Staff were friendly and knowledgeable about the area and subway transit . Emily and Janice were exceptional . 10/10 stars. We definitely will be back

2

Stephen E.

Sep 12, 2025

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Stayed 1 night

I am an active duty Firefighter in town for the 9/11 ceremonies. I tried to check in to the hotel around 2am and the gentleman working at the desk said it was too late to check in. I was forced to sleep in a car. I have called the hotel several times and they will not assist me with a refund

8

Nathalie

Sep 1, 2025

·

Stayed 2 nights

Love the location, the view from our room was amazing. However, the check-in time at 3PM is not a guarantee and our room wasn’t ready when we arrived at 5:30pm. They did their best to try to accomodate, but that was a disappointment

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Location

Excellent Lower Manhattan base steps from the World Trade Center, Oculus, Battery Park, and multiple subway lines. The area is generally quiet and feels safe, though it can be less lively on some evenings/weekends.

Related guest reviews

8

Nicola

Dec 17, 2024

·

Stayed 5 nights

Ideal location away from the hustle and bustle of Times Square especially this time of year (December) - perfect location and right opposite the Memorial Pools. I would recommend this hotel as a place to stay - you get free hot drinks and also there are water machines on each floor with refillable water bottles. Quite a few subway stations within a few minutes walk to get you where you need to be

10

Matthew

Nov 14, 2025

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Stayed 4 nights

Hotel is in a great location, clean spacious room, extremely helpful staff. I will definitely be staying here again.

10

Brenda

Apr 17, 2025

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Stayed 2 nights

This hotel is very convenient to my office on Rector Street in the financial district. It is also within easy walking distance to the 1, 2, 3 lines and the 4, 5, 6 lines. It is in a very quiet location -- I was on the third floor and had no noise. Even though it's a little isolated at night, it's actually in a pretty safe location based on my experience with the area. The room itself was modern, with a good shower, comfortable bed, and good desk for working on a laptop.

10

Maria

Dec 17, 2024

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Stayed 7 nights

This is the best hotel to stay in New York! Easily accessible from Newark airport, several subway lines are passing from there, making it easy and fast to get around New York, and very safe area with a lot of police 24/7! The hotel is clean and the rooms are more spacious than other New York hotels. The view is also amazing!

10

William

Dec 31, 2024

·

Stayed 3 nights

Great hotel in a great location. Easy to get to any train line, tons of restaurants and shopping, walking distance to Brooklyn Bridge, Chinatown, Little Italy. Highly recommend.

8

vivian

Jan 27, 2025

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Stayed 1 night

It was convenient to where we needed to go. But not our preferred area, a bit empty on weekend evenings so not great for walking alone.

10

Sami

Dec 15, 2024

·

Stayed 3 nights

Great location

10

Tim

Aug 8, 2024

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Stayed 2 nights

Perfect location for downtown, World Trade Centres and Ground Zero, as well as Wall St and southern Manhatten boat trips. There are about 3 or 4 metro stations nearby, all on different lines. Times Square is approx a 15 min metro ride, with each journey costing $2.90.

10

Mauricio

Feb 26, 2024

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Stayed 4 nights

It's very clean and nice to stay in. The location is just great! Near different subway stations, you can reach the many sites easily. Brooklyn bridge is about 17min by foot as well as the ferry terminal to get to Liberty Island. The view from my room was just amazing! Right in front of WTC, it was incredible! I'd go back to this hotel without a doubt!

8

Fay

Sep 1, 2025

·

Stayed 2 nights

Close to subways

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AI-generated summary based on recent guest reviews

Dining

On-site options are limited; the rooftop restaurant/bar has been closed during renovations and breakfast is not reliably available. Guests find many dining choices within a short walk, and when open the rooftop venue gets good feedback though sometimes pricey.

Related guest reviews

8

Ron

Nov 4, 2024

·

Stayed 2 nights

Excellent location at World Trade Center area, and the view of Saint Nicholas Orthodox Shrine was breathtaking at night. The restaurant and bar were closed for renovation and it wasn’t listed as such. Plus some things didn’t work like nearly all the outlets in the room. The affiliated garage nearby couldn’t handle SUV. Overall good stay. The train was a 5 minute walk.

10

Elise

Oct 18, 2024

·

Stayed 1 night

The hotel was lovely, they let us check in prior to 3pm which was great so we could leave our luggage and make it to the boat ride we planned. There was cabs right out front, the front desk was very accommodating to direct us towards the subway to get home. The only thing is that breakfast was advertised but was only coffee or tea, and the terrace was closed for construction. Other than that beautiful room w/ a pull out chair for my child to sleep on, more spacious then I thought with an amazing view. Would go back, really enjoyed our stay in an area that wasn't too touristy.

8

Malgorzata

Dec 24, 2024

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Stayed 1 night

Small boutique hotel. Amazing location, great staff. No restaurant or breakfast available, however they provide coffee, tea, water at all times in the room next to the main hallway.

8

Jeanne B

Jul 7, 2024

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Stayed 3 nights

Met out of town friends for a great holiday weekend visit. Excellent "downtown" location, proximate to sites, sounds and subways. We'll be back. Looking forward to the re-opening of the roof top bar!

8

Desta

Mar 7, 2024

·

Stayed 1 night

Could not have a better location or staff BUT the website descriptions need to be updated. It SAYS there are TWO restaurants on site and that they serve breakfast. In fact there are NO restaurants. There is also absolutely no late check out. On the plus side the room is like a small apartment, including a separate area with a couch and desk and second TV. Our room overlooked the 9-11 Memorial site, directly. Very walkable to Wall Street, the NY Stock Exchange, 9-11 Memorial, Trinity Church, etc. Overall, aside from an easy breakfast, this was a stellar find!

10

Xavier

Oct 17, 2025

·

Stayed 2 nights

Room was a but smaller than expected but the overall experience was good and the rooftop restaurant has great dishes. I really enjoyed my stay with them. 10/10

10

Pedro

Aug 4, 2025

·

Stayed 3 nights

Great room with a view of One World. Great location, many options for breakfast,lunch and dinner. Near Brookfield Plaza for evening drinks and libe music, Walking distance to Six Points Brewery.

10

Kyle

Mar 10, 2025

·

Stayed 1 night

Affordable room very close to WTC and Financial District. There are kiosks for self checkin. Food at 20th floor restaurant was nice but overpriced, in my opinion, for the portions offered. Would recommend finding a restaurant outside of the hotel.

10

Pedro L

Apr 7, 2025

·

Stayed 3 nights

Great area to stay in. Walking distance to many shopping and dining options. Highly recommended. A

10

Wanda

Mar 23, 2025

·

Stayed 1 night

I enjoyed my stay at this hotel. Very clean and the staff was pleasant. There is a restaurant inside however the breakfast options are slim. It is in walking distance to a nice diner and other restaurants. The terrace view was amazing but the room next doors window opens to your terrace which is odd. You can look right into their room. The elevator service did not run at full capacity which was needed on a busy weekend. The overall experience was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$152
February	$153
March	$212
April	$270
May	$297
June	$322
July	$297
August	$227
September	$351
October	$337
November	$279
December	$398

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $412	18 $343	19 $339
20 $252	21 $520	22 $826	23 $992	24 $486	25 $395	26
27 $256	28	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $347
4 $217	5 $376	6 $504	7 $489	8 $373	9 $490	10
11 $294	12 $294	13	14	15 $373	16 $373	17 $369
18 $227	19 $347	20 $471	21 $463	22 $358	23 $358	24 $373
25 $237	26 $317	27 $410	28 $403	29 $297	30 $365	31 $448

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Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed with Sofa Bed

Room, 1 Queen Bed

Standard Twin Room

Family Twin Room

Suite, 1 Queen Bed with Sofa Bed (One Room)

Superior Room, Kitchenette

Superior Room, Terrace

Superior Room

Suite, Refrigerator & Microwave (One Room)

Superior Room, 2 Double Beds

Family Room, 2 Queen Beds

Superior Twin Room

Standard Room, 1 King Bed

Standard Room, Accessible (Mobility)

Club Room

Standard Room

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Club Quarters Hotel World Trade Center, New York

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