Orsett Hall
US$126
/ night
Avg. for October
Prices for Orsett Hall
Select dates to see prices and availability
US$126
/ night
Avg. for October
Monthly average prices
Nightly prices at Orsett Hall average US$108 in the cheapest month (January) and US$138 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$108 |
| February | US$123 |
| March | US$117 |
| April | US$121 |
| May | US$122 |
| June | US$117 |
| July | US$138 |
| October | US$126 |
| November | US$118 |
| December | US$116 |
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Oct · US$126
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Most expensive: July (~US$138)
Cheapest: January (~US$108)
About this property
Relax in a spa hotel with an indoor swimming pool, restaurant, and wellness center in Orsett, Essex.
Location
Orsett Hall Hotel, Restaurant & Spa is surrounded by Essex countryside, and offers accommodations in Orsett. This 4-star hotel is set in 12 acres of landscaped gardens and features a spa and gym, onsite hair salon, function rooms and a chapel within the grounds. Free Wifi is available throughout and there is also free onsite parking. Each room at Orsett Hall is individually designed and feature views over the grounds. You will find a TV, tea/coffee making facilities and complimentary toiletries in your room. The Garden Brasserie serves British dishes and offers breakfast, lunch, afternoon tea and evening meals. Cafe Sartoria is also open for lighter options. Intu Lakeside shopping center and the Tilbury Cruise Terminal can be reached within 6 miles. Orsett Hall is just 8 miles from junction 29 from on the M25 motorway.WiFi is available in all areas and is free of charge.Free public parking is available on site (reservation is not needed).Pets are not allowed.Children of all ages are allowed.You haven't added any cribs.You haven't added any extra beds.Checkin Time: 15:00Checkin End Time: 00:00Checkout From: 05:00Checkout End Time: 11:00Hotel important information: Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please note we are a function hotel and our bedrooms can experience noise from the functions taking place due to the locations of the bedrooms. Monday through Thursday and Sundays all functions will finish no later than 00:00. Fridays and Saturdays finishing time is no later than 01:00. At the check-in, guests are required to present the card, which was used to secure the reservation. Please note payment from third parties are not accepted. Extrabeds are available for children under 12 years old, but are subject to availability and by prior arrangement at the additional cost. Access to Spa Facilities for Residents (non-spa package guests) is subject to availability.00 per person for Spa Facility Use, which is subject to availability. Spa pool facilities are purely for adults only.
Restaurant
Family room
Elevator/Lift
Massage
Housekeeping
Banquet facilities
Location
Prince Charles Avenue, Grays, England, United Kingdom
Room options
1
Superior Twin Room
1 Single Bed
Sleeps 4
24
Superior Double Room
1 Double Bed
Sleeps 6
173 ft²
Air ConditioningHeatingPrivate Bathroom
19
Suite
1 Double Bed
Sleeps 8
646 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Executive Family Double Room
1 Double Bed
Sleeps 8
280 ft²
Air ConditioningHeatingSofa Bed
Guest reviews of Orsett Hall
7.8
Good
Based on 1,077 verified reviews
Who stays here?
Business
67%
Couple
25%
Group
7%
What guests think
AI-generated summary based on recent guest reviews
At Orsett Hall, guests frequently praise the beautiful grounds, convenient location with easy parking, and genuinely friendly staff, while rooms are often described as comfortable and clean, making it a popular choice for both business and leisure stays.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Orsett Hall, guests frequently praise the beautiful grounds, convenient location with easy parking, and genuinely friendly staff, while rooms are often described as comfortable and clean, making it a popular choice for both business and leisure stays.
Food is widely enjoyed, though breakfast quality and restaurant availability vary at times, with buffet items running out, occasional early closures, and room service that can arrive lukewarm. The spa and pool attract interest but often incur an extra hourly charge, operate limited hours, and have sporadic maintenance issues; the small gym also draws mixed feedback. Some guests report noise from events, lifts or plumbing, patchy heating or air conditioning, and maintenance niggles in certain rooms, alongside accessibility challenges across buildings. Overall, expect a picturesque stay with solid comfort, offset by occasional extra charges and inconsistencies.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Well-kept grounds and convenient parking are praised. Recurring drawbacks include paid access and limited hours for the spa/pool, occasional closures or maintenance issues, and a small, basic gym.
Related guest reviews
6
Daniel
29 Feb 2024
·
Stayed 1 night
I visited the spa, paid on top of my hotel stay… No water in the hot tub! Which is the main thing at a spa!
I visited the spa, paid on top of my hotel stay… No water in the hot tub! Which is the main thing at a spa!
6
marcus
7 Nov 2024
·
Stayed 1 night
Stayed overnight on business. Had booked on Expedia as saw property had pool, sauna. On arrival was informed that it's £10 per hour, per person to use the leisure facilities! Won't be booking again on this basis, as it had not been advertised as such on Expedia. Breakfast was good and staff nice.
Stayed overnight on business. Had booked on Expedia as saw property had pool, sauna. On arrival was informed that it's £10 per hour, per person to use the leisure facilities! Won't be booking again on this basis, as it had not been advertised as such on Expedia. Breakfast was good and staff nice.
10
SAMANTHA
26 Feb 2024
·
Stayed 1 night
Booked this place for ease of access for daughters audition for Performers College. Was fantastic stay with leisure facilities, food was good especially breakfast. Deal was amazing better than usually chain offers for two rooms. Was surprised that there was an additional fee for leisure and rate being per hour ,but still enjoyed it. Pool area had soome protective mats but i did feel unsafe on surface with having some mobility issue. Overall though would stay again,staff extremeley helpful and polite.
Booked this place for ease of access for daughters audition for Performers College. Was fantastic stay with leisure facilities, food was good especially breakfast. Deal was amazing better than usually chain offers for two rooms. Was surprised that there was an additional fee for leisure and rate being per hour ,but still enjoyed it. Pool area had soome protective mats but i did feel unsafe on surface with having some mobility issue. Overall though would stay again,staff extremeley helpful and polite.
8
Sagar
25 Nov 2023
·
Stayed 2 nights
Great place to stay for my family and guests as part of my wedding event taking place at the venue. The only issue we came across was that the elevator in the building we stayed was broken down so we had to carry all our luggage up the stairs. Not a big deal but would have been amazing if the lift was working. Nothing else but positives for this place.
Great place to stay for my family and guests as part of my wedding event taking place at the venue. The only issue we came across was that the elevator in the building we stayed was broken down so we had to carry all our luggage up the stairs. Not a big deal but would have been amazing if the lift was working. Nothing else but positives for this place.
10
Nikki
2 Oct 2025
·
Stayed 2 nights
Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
8
JACQUELINE
31 Aug 2025
·
Stayed 1 night
Convenient location, free parking.
Convenient location, free parking.
6
Jamie
18 Oct 2023
·
Stayed 1 night
Shame about the relative early closing time of the pool facilities considering most in week are likely commutors so won't be finishing work and arriving until later in the evening, plus the addition of a £10/hour usage charge isn't really justified for the standard and is not typcial of other hotels: you pay your rate, and you get use of the facilities. Similarly the gym isn't up to the standard and in line with the size/ scale of the rest of the property. Other than that the staff were great and its a lovely, spacious and quiet hotel.
Shame about the relative early closing time of the pool facilities considering most in week are likely commutors so won't be finishing work and arriving until later in the evening, plus the addition of a £10/hour usage charge isn't really justified for the standard and is not typcial of other hotels: you pay your rate, and you get use of the facilities. Similarly the gym isn't up to the standard and in line with the size/ scale of the rest of the property. Other than that the staff were great and its a lovely, spacious and quiet hotel.
8
Gillian
28 Jun 2025
·
Stayed 1 night
Beautiful hotel, very spacious, lovely staff. Only negative comment, there is a £10 an hour charge to use the pool area! No wonder it was empty.
Beautiful hotel, very spacious, lovely staff. Only negative comment, there is a £10 an hour charge to use the pool area! No wonder it was empty.
2
Matthew
2 Jan 2025
·
Stayed 1 night
The property is very nice and beautiful. But we only book for the spa, and we get to the hotel we were told that the spa is closed for new years day which was a disappointment for us , because it was our anniversary and we was looking forward to it .
The property is very nice and beautiful. But we only book for the spa, and we get to the hotel we were told that the spa is closed for new years day which was a disappointment for us , because it was our anniversary and we was looking forward to it .
10
Scott
21 Feb 2024
·
Stayed 2 nights
Hotel was lovely, room was large and clean. TV didn’t work on the second night but not a big deal. Little disappointed in the quality of the gym, little equipment and poorly maintained.
Hotel was lovely, room was large and clean. TV didn’t work on the second night but not a big deal. Little disappointed in the quality of the gym, little equipment and poorly maintained.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are generally clean, with several guests praising housekeeping. A few report lapses such as leftover hairs or stained carpets.
Related guest reviews
8
David
18 Jul 2025
·
Stayed 1 night
Spot staining on carpets in room clearly careless from other guests but cleaners could do more ,large gap under main door to room 30 could do with strip also shower controls in bathroom looks like bits missing eg,chrome covers etc ,wardrobe in room simply needs hand handy man to cut 2 inches off bottom and push up to wall under electricity box ,if all these small jobs are done in room 30 will be perfect ,my past job was quality controls in 5 star hotels so I can spot minor irritations easily and advise on all your rooms if you want any help regards Dave
Spot staining on carpets in room clearly careless from other guests but cleaners could do more ,large gap under main door to room 30 could do with strip also shower controls in bathroom looks like bits missing eg,chrome covers etc ,wardrobe in room simply needs hand handy man to cut 2 inches off bottom and push up to wall under electricity box ,if all these small jobs are done in room 30 will be perfect ,my past job was quality controls in 5 star hotels so I can spot minor irritations easily and advise on all your rooms if you want any help regards Dave
4
craig
15 Aug 2024
·
Stayed 1 night
Hairs in the bath upon arrival
Hairs in the bath upon arrival
10
James
1 May 2025
·
Stayed 2 nights
Cleanliness , hotel had a lot of character . Staff were very friendly and professional .
Cleanliness , hotel had a lot of character . Staff were very friendly and professional .
10
Kimberleen
27 Aug 2025
·
Stayed 1 night
The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque. Our room was very nice, clean and well organised. Breakfast was tasty and absolutely fresh. The staff were all helpful, friendly and welcoming. Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque. Our room was very nice, clean and well organised. Breakfast was tasty and absolutely fresh. The staff were all helpful, friendly and welcoming. Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
10
Michelle
19 Jan 2025
·
Stayed 1 night
room was extremely clean and very quiet just what we wanted
room was extremely clean and very quiet just what we wanted
8
Vanessa
27 Sept 2024
·
Stayed 2 nights
I used to live in Orsett and knew the old Orsett Hall. I like how the rebuild has remained faithful to the original. As the new hotel it is clean and reasonably comfortable, with nice sized rooms and two dining options. The grounds are nicely laid out and pleasant to walk in, and it is fairly quiet, except for when there’s a wedding, though the noise did not go on too late. It is unfortunate that the bath/shower combinations are so deep, as that makes it a little dangerous for the short and less mobile to get in and out. The pillows could be plumper. Also a more comfortable armchair and a mini fridge would have been nice in this four star hotel. However, I would still recommend it for a few days stay.
I used to live in Orsett and knew the old Orsett Hall. I like how the rebuild has remained faithful to the original. As the new hotel it is clean and reasonably comfortable, with nice sized rooms and two dining options. The grounds are nicely laid out and pleasant to walk in, and it is fairly quiet, except for when there’s a wedding, though the noise did not go on too late. It is unfortunate that the bath/shower combinations are so deep, as that makes it a little dangerous for the short and less mobile to get in and out. The pillows could be plumper. Also a more comfortable armchair and a mini fridge would have been nice in this four star hotel. However, I would still recommend it for a few days stay.
8
tracy
14 Aug 2025
·
Stayed 1 night
This hotel is a little gem - the room we were in was a little tired but very clean and everything else was great
This hotel is a little gem - the room we were in was a little tired but very clean and everything else was great
4
V
22 Aug 2023
·
Stayed 1 night
Room was not cleaned properly. Hairs and rose petals left from previous occupants. Spa was disappointing. Steam room closed. Massage was great.
Room was not cleaned properly. Hairs and rose petals left from previous occupants. Spa was disappointing. Steam room closed. Massage was great.
10
Perry
3 Mar 2024
·
Stayed 1 night
very clean and comfortable for me pillows are a little hard only stayed 1 night so not a problem otherwise very nice room
very clean and comfortable for me pillows are a little hard only stayed 1 night so not a problem otherwise very nice room
10
Kevin
21 Mar 2024
·
Stayed 3 nights
3 night stay for daughter's birthday and visits to old friends. Rooms were very comfortable and clean and the service excellent. Staff were friendly and helpful andwe will definitely stay there again.
3 night stay for daughter's birthday and visits to old friends. Rooms were very comfortable and clean and the service excellent. Staff were friendly and helpful andwe will definitely stay there again.
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AI-generated summary based on recent guest reviews
Rooms
Many find rooms spacious and comfortable with modern touches in some areas. Downsides include noise from nearby events, lifts or plumbing, temperature control issues, dated or faulty fixtures, and TV limitations in some rooms.
Related guest reviews
10
Martin
9 May 2025
·
Stayed 2 nights
Very nice comfortable room (room 57), very spacious, comfortable bed, and nicely designed bathroom. Parking was easy and convenient. Breakfast was lovely and the service was excellent. My only slight criticism was the bright green light on all night in the room which was distracting.
Very nice comfortable room (room 57), very spacious, comfortable bed, and nicely designed bathroom. Parking was easy and convenient. Breakfast was lovely and the service was excellent. My only slight criticism was the bright green light on all night in the room which was distracting.
8
Ajay
3 Oct 2024
·
Stayed 1 night
Excellent food, outstanding service. Impressive exterior and lobby. Stayed 1 night in October 2024. Only downside was room was very cold and didn't heat well, and water in bathroom was not hot in the evening. However, would recommend; good quality at reasonable price.
Excellent food, outstanding service. Impressive exterior and lobby. Stayed 1 night in October 2024. Only downside was room was very cold and didn't heat well, and water in bathroom was not hot in the evening. However, would recommend; good quality at reasonable price.
4
Philip
13 Apr 2025
·
Stayed 1 night
Paid for an executive room, bed was terrible, AKA Hostel quality, the primary reason of staying is the bed, to sleep, double but 2 singles zipped together, but that poor was like a wall in the middle, dosed in like fabreeze, overpowering , had to sleep on a towel to dull the pillow smell. Complaint at checkout just wasn’t dealt with at all.
Paid for an executive room, bed was terrible, AKA Hostel quality, the primary reason of staying is the bed, to sleep, double but 2 singles zipped together, but that poor was like a wall in the middle, dosed in like fabreeze, overpowering , had to sleep on a towel to dull the pillow smell. Complaint at checkout just wasn’t dealt with at all.
8
Angela
8 Jan 2025
·
Stayed 2 nights
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
6
Gurpreet
16 Oct 2024
·
Stayed 1 night
Got given room 12a. Very noisy heating pipes by the headboard. Knocking noise from the pipes every minute or so. Reading through some reviews this problem has been going on for a while but the hotel is still giving this room to guests. After complaining they did change my room but never should have been given this room as there has been complaints about this in the past. Otherwise the hotel is nice enough. Staff friendly enough.
Got given room 12a. Very noisy heating pipes by the headboard. Knocking noise from the pipes every minute or so. Reading through some reviews this problem has been going on for a while but the hotel is still giving this room to guests. After complaining they did change my room but never should have been given this room as there has been complaints about this in the past. Otherwise the hotel is nice enough. Staff friendly enough.
6
marcella
18 Aug 2024
·
Stayed 2 nights
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
8
Matthew
6 Mar 2025
·
Stayed 1 night
Room and surroundings were fine apart from lift noise
Room and surroundings were fine apart from lift noise
8
Vanessa
27 Sept 2024
·
Stayed 2 nights
I used to live in Orsett and knew the old Orsett Hall. I like how the rebuild has remained faithful to the original. As the new hotel it is clean and reasonably comfortable, with nice sized rooms and two dining options. The grounds are nicely laid out and pleasant to walk in, and it is fairly quiet, except for when there’s a wedding, though the noise did not go on too late. It is unfortunate that the bath/shower combinations are so deep, as that makes it a little dangerous for the short and less mobile to get in and out. The pillows could be plumper. Also a more comfortable armchair and a mini fridge would have been nice in this four star hotel. However, I would still recommend it for a few days stay.
I used to live in Orsett and knew the old Orsett Hall. I like how the rebuild has remained faithful to the original. As the new hotel it is clean and reasonably comfortable, with nice sized rooms and two dining options. The grounds are nicely laid out and pleasant to walk in, and it is fairly quiet, except for when there’s a wedding, though the noise did not go on too late. It is unfortunate that the bath/shower combinations are so deep, as that makes it a little dangerous for the short and less mobile to get in and out. The pillows could be plumper. Also a more comfortable armchair and a mini fridge would have been nice in this four star hotel. However, I would still recommend it for a few days stay.
8
Stephen
14 Apr 2025
·
Stayed 2 nights
We had a good time at this hotel but my only complain is the TV in the rooms needs upgrading to smart TVs.
We had a good time at this hotel but my only complain is the TV in the rooms needs upgrading to smart TVs.
10
Scott
21 Feb 2024
·
Stayed 2 nights
Hotel was lovely, room was large and clean. TV didn’t work on the second night but not a big deal. Little disappointed in the quality of the gym, little equipment and poorly maintained.
Hotel was lovely, room was large and clean. TV didn’t work on the second night but not a big deal. Little disappointed in the quality of the gym, little equipment and poorly maintained.
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as friendly and accommodating across the hotel. However, some guests report unhelpful responses to issues, slow or complicated check-in, and inconsistent handling of requests or policies.
Related guest reviews
10
Asif
7 Aug 2024
·
Stayed 2 nights
Excellent service
Excellent service
4
D J
27 Dec 2024
·
Stayed 1 night
On arrival the night receptionist greeted us by putting out the cigarette he was smoking by the reception door. Then could not find our booking as it had not been printed out. When asked about our car we informed him it was in a ‘disabled bay’. We were allocated our room number 56 given the keys and told to follow the signs. Little did I know it was going to be a route march to the other end of the hotel up and down lots of stairs. Not good if you are disabled although there are lifts if you look for them. The room was reasonably clean but not as any of the advertised ones on the website. It had restricted head height with chairs underneath. The bed mattress was old lumpy and had springs “digging in’. The pillows were lumpy. The fitted wardrobe was dangerously loose and fell forward when you opened the door. The bed side lamp only turned off via the plug behind the bed side unit. The shower was cold the toilet was running water all the time. And the bathroom light fan was noisy & ran for twenty mins every time the door opened with no ‘night switch’ and had a light was hanging from the ceiling. The receptionist when we pointed out the problems was polite stating that she would inform her manager and that they would be in touch. (Still waiting at time of writing this.)
On arrival the night receptionist greeted us by putting out the cigarette he was smoking by the reception door. Then could not find our booking as it had not been printed out. When asked about our car we informed him it was in a ‘disabled bay’. We were allocated our room number 56 given the keys and told to follow the signs. Little did I know it was going to be a route march to the other end of the hotel up and down lots of stairs. Not good if you are disabled although there are lifts if you look for them. The room was reasonably clean but not as any of the advertised ones on the website. It had restricted head height with chairs underneath. The bed mattress was old lumpy and had springs “digging in’. The pillows were lumpy. The fitted wardrobe was dangerously loose and fell forward when you opened the door. The bed side lamp only turned off via the plug behind the bed side unit. The shower was cold the toilet was running water all the time. And the bathroom light fan was noisy & ran for twenty mins every time the door opened with no ‘night switch’ and had a light was hanging from the ceiling. The receptionist when we pointed out the problems was polite stating that she would inform her manager and that they would be in touch. (Still waiting at time of writing this.)
10
Julian
2 Mar 2025
·
Stayed 1 night
Great stay, lovely hotel, friendly staff. But checking in is a pain, needs to be simplified. After driving all day had to input everything except my shoe size, which took ages.
Great stay, lovely hotel, friendly staff. But checking in is a pain, needs to be simplified. After driving all day had to input everything except my shoe size, which took ages.
2
John
24 Aug 2025
·
Stayed 1 night
I booked 2 rooms, one for ourselves and 1 for my friends. I booked well in advance to ensure we got what we wanted. I entered a request for an accessible room due to my limited mobility. They ignored this request and put me in a room a long walk away from reception in a completely different building. I asked when booking in if our 2 rooms could be close to us and was assured they would be. That again was ignored and the other room was on a different floor altogether. Furthermore despite the fact they were aware of my limited capabilities, they gave us a room with a bath only, which i could not get in and out of so could not use. Very disappointed and would not rec omend to anyone.
I booked 2 rooms, one for ourselves and 1 for my friends. I booked well in advance to ensure we got what we wanted. I entered a request for an accessible room due to my limited mobility. They ignored this request and put me in a room a long walk away from reception in a completely different building. I asked when booking in if our 2 rooms could be close to us and was assured they would be. That again was ignored and the other room was on a different floor altogether. Furthermore despite the fact they were aware of my limited capabilities, they gave us a room with a bath only, which i could not get in and out of so could not use. Very disappointed and would not rec omend to anyone.
8
David
3 Nov 2025
·
Stayed 1 night
Helpful friendly staff
Helpful friendly staff
10
Nikki
28 Nov 2025
·
Stayed 2 nights
Stayed here at least 10 times now. It’s simply my favourite hotel in the area, lovely grounds, helpful staff, nice bar/restaurant. It’s just a really good hotel.
Stayed here at least 10 times now. It’s simply my favourite hotel in the area, lovely grounds, helpful staff, nice bar/restaurant. It’s just a really good hotel.
10
Mark
21 Feb 2023
·
Stayed 2 nights
Amazing hotel, fantastic staff, brilliant reception staff Mollie & Neive, Garden Restaurant Soph was brilliant, focused on us as customers, very professional, welcoming and fully ensured we had an amazing time, really enjoyed our times in the restaurant…..Cafe staff very good and excellent service.
Amazing hotel, fantastic staff, brilliant reception staff Mollie & Neive, Garden Restaurant Soph was brilliant, focused on us as customers, very professional, welcoming and fully ensured we had an amazing time, really enjoyed our times in the restaurant…..Cafe staff very good and excellent service.
10
Kimberleen
27 Aug 2025
·
Stayed 1 night
The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque. Our room was very nice, clean and well organised. Breakfast was tasty and absolutely fresh. The staff were all helpful, friendly and welcoming. Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
The hotel is so beautiful and all the grounds well kept. It was so relaxing and picturesque. Our room was very nice, clean and well organised. Breakfast was tasty and absolutely fresh. The staff were all helpful, friendly and welcoming. Thank you Orsett Hall for a lovely stay I will definitely be staying with you guys again!
10
Marva
14 Jul 2025
·
Stayed 2 nights
The staff was very friendly and courteous. Helpful
The staff was very friendly and courteous. Helpful
2
Ahmed
26 Jul 2025
·
Stayed 1 night
I have booked this hotel for me and my wife as were at a wedding close by and we are based in north of England. We checked in and all good. At 12:30 AM called reception to report the loud noise of people having sex and chatting very loud from the room next to us. The personnel at the reception mentioned that will do something about it. As the noise didn’t stop at all tried to phone reception again and the noise have not stopped at all and no answer from reception. This is terrible attitude from the staff member that don’t care about either the customer complaint and also the image of the hotel instead of being a high rating hotel now it will be advertised for the image that it has given us during our stay. I travel every week for business purposes so do lots of my colleague and we are a team of 121 people, just a start everyone of those 121 knows for sure to avoid this hotel. I travel every week for business purpose and every week in a different country/hotel and can reassure you never had such a bad attitude of customer caring.
I have booked this hotel for me and my wife as were at a wedding close by and we are based in north of England. We checked in and all good. At 12:30 AM called reception to report the loud noise of people having sex and chatting very loud from the room next to us. The personnel at the reception mentioned that will do something about it. As the noise didn’t stop at all tried to phone reception again and the noise have not stopped at all and no answer from reception. This is terrible attitude from the staff member that don’t care about either the customer complaint and also the image of the hotel instead of being a high rating hotel now it will be advertised for the image that it has given us during our stay. I travel every week for business purposes so do lots of my colleague and we are a team of 121 people, just a start everyone of those 121 knows for sure to avoid this hotel. I travel every week for business purpose and every week in a different country/hotel and can reassure you never had such a bad attitude of customer caring.
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AI-generated summary based on recent guest reviews
Location
Quiet countryside setting with attractive grounds and convenient access, including free parking in several comments. Some note confusing site signage and long walks between buildings or from parking to rooms.
Related guest reviews
8
Angela
8 Jan 2025
·
Stayed 2 nights
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
The hotel is situated in a quiet location and hosted within a Large Manor House on very well kept grounds. The price of the room was not much more thank a premier inn which is why I booked the venue. The only reason I have not provided a top score is that the pillows on the bed were uncomfortable and the walls are thin. I could hear my neighbours tv and speaking until 12 midnight which wasn’t great. Also the bar was quite a distance from the main hotel and based in a newer section right at the back.
10
Nikki
2 Oct 2025
·
Stayed 2 nights
Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
Wonderful staff, very accommodating and nice restaurants. Location was great for access. Gym is on the small side, but adequate facilities. In room AC didn't go below 19 degrees, so room was a warm. However still a great place to stay.
8
JACQUELINE
31 Aug 2025
·
Stayed 1 night
Convenient location, free parking.
Convenient location, free parking.
10
ANDREW
13 Oct 2024
·
Stayed 5 nights
Overall, I really appreciated my stay at Orsett Hall Hotel.I was in the Sartoria building above the cafe - which meant that I wasn’t disturbed by any wedding events. There was a bit of a distance between my room and the car park so I made several trips to move my stuff up to where I needed. The room was very good - clean and with one or two nice touches, the bed was clean and good, there was a nice TV with Netflix, and a nicely fitted bathroom. Upon reading the ‘Guest Welcome Info’ it became clear that the estate has a great 300 year local Orsett village heritage, which includes accommodating King George VI and Elizabeth (the late Queen’s) Mother. The grumbles - the skylight in my room, intended to offer choices for daylight and ventilation was damaged and allowed some cold air and traffic noise in to the room at night while you were sleeping. I did tell reception and members of staff but it was never sorted out. Also the motion-activated lights in the bathroom tended to plunge the guest in to darkness when you didn’t need it to….as I mentioned - minor things only. Would I stay again in future? Yes, definitely. The staff overall were nice, the grounds and Hotel itself are amazing, and safely surveilled, a
Overall, I really appreciated my stay at Orsett Hall Hotel.I was in the Sartoria building above the cafe - which meant that I wasn’t disturbed by any wedding events. There was a bit of a distance between my room and the car park so I made several trips to move my stuff up to where I needed. The room was very good - clean and with one or two nice touches, the bed was clean and good, there was a nice TV with Netflix, and a nicely fitted bathroom. Upon reading the ‘Guest Welcome Info’ it became clear that the estate has a great 300 year local Orsett village heritage, which includes accommodating King George VI and Elizabeth (the late Queen’s) Mother. The grumbles - the skylight in my room, intended to offer choices for daylight and ventilation was damaged and allowed some cold air and traffic noise in to the room at night while you were sleeping. I did tell reception and members of staff but it was never sorted out. Also the motion-activated lights in the bathroom tended to plunge the guest in to darkness when you didn’t need it to….as I mentioned - minor things only. Would I stay again in future? Yes, definitely. The staff overall were nice, the grounds and Hotel itself are amazing, and safely surveilled, a
10
Daniel
9 Mar 2023
·
Stayed 2 nights
Very cozy countryside hotel within an hour of downtown London.
Very cozy countryside hotel within an hour of downtown London.
10
Jeanette
13 Apr 2024
·
Stayed 3 nights
The building & grounds are both very attractive. My room was modern, spacious, light & the bed was very comfortable. I also had nice views of the gardens. The carpet & furniture in the room needed a little repair although understandable with general wear & tear. The food in Sartoria was very good & the food in the Garden Brasserie was excellent. Service was very good across the hotel with all staff being professional, friendly & helpful. I will definitely stay again. Many thanks!
The building & grounds are both very attractive. My room was modern, spacious, light & the bed was very comfortable. I also had nice views of the gardens. The carpet & furniture in the room needed a little repair although understandable with general wear & tear. The food in Sartoria was very good & the food in the Garden Brasserie was excellent. Service was very good across the hotel with all staff being professional, friendly & helpful. I will definitely stay again. Many thanks!
8
Pamela
11 Sept 2023
·
Stayed 1 night
The building and all its surroundings were amazing, The staff in the garden restaurant were polite and respectful. Only real fault was the entrance and exits from the grounds. We arrived in the evening, finding the entrance was a bit daunting and leaving there were no clear signs in which direction to exit.
The building and all its surroundings were amazing, The staff in the garden restaurant were polite and respectful. Only real fault was the entrance and exits from the grounds. We arrived in the evening, finding the entrance was a bit daunting and leaving there were no clear signs in which direction to exit.
8
Oluremi
7 Nov 2024
·
Stayed 1 night
Was close to event
Was close to event
10
Steven
16 Mar 2025
·
Stayed 1 night
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months Great food and friendly staff Highly recommended
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months Great food and friendly staff Highly recommended
10
Royston
7 Mar 2024
·
Stayed 1 night
I have stayed at Orsett before and returned because its covenant for business but more importantly its nice. The staff are brilliant and very polite so i would book again as long as the price was right because it can fluxgate and can double in costs
I have stayed at Orsett before and returned because its covenant for business but more importantly its nice. The staff are brilliant and very polite so i would book again as long as the price was right because it can fluxgate and can double in costs
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AI-generated summary based on recent guest reviews
Dining
Many praise tasty dinners and cooked breakfasts, with welcoming restaurant teams. Recurring issues include buffet items running out, occasional closures or limited seating, and inconsistent room service or breakfast flexibility.
Related guest reviews
8
Vineet
13 Mar 2024
·
Stayed 1 night
We were booked into the Whelan Suite. A very large room with a separate bathroom and toilet. Extremely comfortable large bed. I would say the only things missing were glasses to drink water from. Other than that the restaurant food for evening dinner was excellent. Breakfast in the Garden Restaurant was equally of a high standard. Staff in both restaurants are polite , friendly and attentive. The only negative experience was the spa. Whilst we were there it ran out of drinking water, the staff did not make any attempt to address this as they were closing and the customers were definitely not their priority. Such a shame as absolutely all the rest of the staff were so friendly and polite.
We were booked into the Whelan Suite. A very large room with a separate bathroom and toilet. Extremely comfortable large bed. I would say the only things missing were glasses to drink water from. Other than that the restaurant food for evening dinner was excellent. Breakfast in the Garden Restaurant was equally of a high standard. Staff in both restaurants are polite , friendly and attentive. The only negative experience was the spa. Whilst we were there it ran out of drinking water, the staff did not make any attempt to address this as they were closing and the customers were definitely not their priority. Such a shame as absolutely all the rest of the staff were so friendly and polite.
8
Paul
26 Jun 2023
·
Stayed 1 night
Wonderful stay but the only thing that let it down was the room service, ordered food which came Luke warm and stodgy so ended going out for a sneaky take a way apart from that it’s was another amazing stay .
Wonderful stay but the only thing that let it down was the room service, ordered food which came Luke warm and stodgy so ended going out for a sneaky take a way apart from that it’s was another amazing stay .
10
Alan
19 May 2025
·
Stayed 1 night
Lovely venue and gardens. Breakfast was a bit of a shame. They had run out of most items in the buffet and we had to wait for a table. They should also have proper hot water for drinks and not flasks. Overall it was a very pleasant stay with lovely rooms.
Lovely venue and gardens. Breakfast was a bit of a shame. They had run out of most items in the buffet and we had to wait for a table. They should also have proper hot water for drinks and not flasks. Overall it was a very pleasant stay with lovely rooms.
10
tracey
29 Sept 2025
·
Stayed 1 night
Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
Our stay was wonderful. The restaurant staff were amazing and the meal was fabulous. All staff were really welcoming. I do not think paying guests should pay to use the spa facilities however.
10
DEREK
11 Mar 2025
·
Stayed 4 nights
Business stop over Restaurant was TOP TOP NOTCH Brilliant food Excellent hotel 10/10
Business stop over Restaurant was TOP TOP NOTCH Brilliant food Excellent hotel 10/10
8
John
27 May 2025
·
Stayed 3 nights
I've been a regular business traveller at Orsett for the past 18 months. I think it offers very good quality and value for money, certainly when compared to the somewhat tired Premier Inn properties around Basildon that are generally more expensive. One area I've been less impressed with is the "buffet breakfast experiment" which has recently been introduced on certain days. It has a noticeable impact on the quality of the hot breakfast items, compared to the normal table services, so not a good idea in my opinion.
I've been a regular business traveller at Orsett for the past 18 months. I think it offers very good quality and value for money, certainly when compared to the somewhat tired Premier Inn properties around Basildon that are generally more expensive. One area I've been less impressed with is the "buffet breakfast experiment" which has recently been introduced on certain days. It has a noticeable impact on the quality of the hot breakfast items, compared to the normal table services, so not a good idea in my opinion.
8
Michael Mc
23 Oct 2023
·
Stayed 2 nights
The only thing which stopped me giving an excellent rating was on the first night there were problems in the Satoria cafe. Firstly the draught beer pub stopped working all together then the staff announced they were closing half an hour early as they needed to get prepared for the next day. A very strange business decision when the place was full of guests.
The only thing which stopped me giving an excellent rating was on the first night there were problems in the Satoria cafe. Firstly the draught beer pub stopped working all together then the staff announced they were closing half an hour early as they needed to get prepared for the next day. A very strange business decision when the place was full of guests.
10
Annette
24 Jan 2025
·
Stayed 2 nights
Beautiful place to stay. Friendly helpful staff, lovely room, lovely food
Beautiful place to stay. Friendly helpful staff, lovely room, lovely food
10
Lewis
24 Jun 2025
·
Stayed 1 night
Friendly staff, superb surroundings with an easy to get to location. Excellent rooms with comfy beds and a superbly cooked breakfast. 11/10 well done 👍
Friendly staff, superb surroundings with an easy to get to location. Excellent rooms with comfy beds and a superbly cooked breakfast. 11/10 well done 👍
6
Kevin
30 May 2023
·
Stayed 1 night
Dining room not big enough for guests staying at the hotel. There were no places when we went down for breakfast and had to sit in another room. Carrying food and drink from the dining room to another room was not very practical and sitting outside on a cold day was not an option. Dining room not open on Sundays :( Charging £10 pp for each hour of use in the Spa before check-in is not something I would expect as a paying guest. The only hotel I've ever stayed in that charges its guests to use its facilities before check-in. Surely your paying guests satisfaction is worth more than the measly £10 profit you make from this?
Dining room not big enough for guests staying at the hotel. There were no places when we went down for breakfast and had to sit in another room. Carrying food and drink from the dining room to another room was not very practical and sitting outside on a cold day was not an option. Dining room not open on Sundays :( Charging £10 pp for each hour of use in the Spa before check-in is not something I would expect as a paying guest. The only hotel I've ever stayed in that charges its guests to use its facilities before check-in. Surely your paying guests satisfaction is worth more than the measly £10 profit you make from this?
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AI-generated summary based on recent guest reviews
8
Janine
13 Mar 2023
·
Stayed 1 night
Lovely stay and breakfast was 1st class
Lovely stay and breakfast was 1st class
10
Emmanuella
11 Mar 2023
·
Stayed 2 nights
Lovely hotel, amazing and helpful staff members.
Lovely hotel, amazing and helpful staff members.
10
Iyabo
11 Mar 2023
·
Stayed 1 night
It was great
It was great
10
Daniel
9 Mar 2023
·
Stayed 2 nights
Very cozy countryside hotel within an hour of downtown London.
Very cozy countryside hotel within an hour of downtown London.
10
Mark
21 Feb 2023
·
Stayed 2 nights
Amazing hotel, fantastic staff, brilliant reception staff Mollie & Neive, Garden Restaurant Soph was brilliant, focused on us as customers, very professional, welcoming and fully ensured we had an amazing time, really enjoyed our times in the restaurant…..Cafe staff very good and excellent service.
Amazing hotel, fantastic staff, brilliant reception staff Mollie & Neive, Garden Restaurant Soph was brilliant, focused on us as customers, very professional, welcoming and fully ensured we had an amazing time, really enjoyed our times in the restaurant…..Cafe staff very good and excellent service.
Property policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about Orsett Hall
Is parking available at the property?
Self parking is available on-site, subject to charges. Free parking is also offered.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee of approximately GBP 16 per person.
What are the standard check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM. Late check-out is available for a fee of GBP 20.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including designated parking and step-free entrances. Some public areas are wheelchair accessible.
Where is the property located in relation to key landmarks?
The hotel is located in Grays, within a 15-minute drive of Lakeside Shopping Centre and Thames River. It is approximately 13.1 miles from Bluewater Shopping Centre and 18.5 miles from Brands Hatch Circuit.
Does the property have a swimming pool?
Yes, there is an indoor swimming pool available for guests. Operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property, and there is no minimum age for children to stay for free.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs, and any requests must be made in advance for confirmation.
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Popular amenities
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