Is parking available at the property?

Yes, free self-parking is available on-site, and there is also off-street parking. Parking is wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily. Specific serving hours are not provided.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms only, with a pet fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out may be available for an additional fee, subject to availability.

Is there an airport shuttle service available?

Yes, a complimentary area shuttle operates within 5 miles of the property.

What accessibility features are available for guests with disabilities?

The property features wheelchair-accessible facilities, including a registration desk, parking, public areas, and rooms. There is also an elevator, a wheelchair-accessible pool, and a fitness center. A stair-free path to the entrance is available.

Where is the property located in relation to key landmarks?

The hotel is located on the boardwalk/promenade, 0.3 miles from Americana Beach and within a 15-minute drive of Summer Waves Water Park and Driftwood Beach. Other nearby attractions include Coastal Encounters Nature Center (2.1 miles) and Jekyll Island State Park (4.5 miles).

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available. Pool access is from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. Specific policies regarding the minimum age for free stays are not provided.

Hampton Inn & Suites Jekyll Island, GA

Average nightly price at Hampton Inn & Suites Jekyll Island by month, last 12 months (USD)
Month	Average price
January	US$118
February	US$129
March	US$200
April	US$223
May	US$226
June	US$242
July	US$278
August	US$168
September	US$165
October	US$173
November	US$139
December	US$110

What guests think

Hampton Inn & Suites Jekyll Island draws praise for its wooded, quiet setting with easy beach access via a private boardwalk, consistently friendly staff, and generally clean, spacious rooms, plus a family friendly pool area.

However, ongoing renovations and maintenance issues appear in several reviews, including intermittent pool and hot tub closures, aging elevators, occasional AC or hot water problems, and spotty Wi-Fi. The location feels secluded with limited ocean views blocked by trees, and the boardwalk requires stairs, which several guests noted is not wheelchair accessible. The pet friendly policy and an island shuttle are appreciated; complimentary breakfast is liked but can be crowded, and bar or restaurant hours were sometimes limited. Expect a laid back, beach adjacent stay with strong service and variable facilities during renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a heated pool, hot tub, and private boardwalk to the beach, plus a shuttle and bike rentals; EV chargers are a plus. Multiple reviews note renovation disruptions and maintenance gaps (pool or hot tub closures/cleanliness, aging elevators, limited bar hours/menu, and some outdoor features needing upkeep).

Related guest reviews

6

Tim

1 Oct 2023

·

Stayed 3 nights

We like this place but it just seems like It has a lot of maintenance issues. BOTH ice machines were out of order on our floor. Something busted in the ice machine room and flooded the hallway so the carpet was mushy and musty all week. The big problem was the hot tub was not working because of the heating element not functioning. The pool was heated the first night but the rest of the week it was warm at best and just cold the last night of our stay. The pool/ hot tub issues were a real bumer because we were really looking foward to enjoying them. The thing you use to assist handicap people in the pool wasn't working. The pavilion at the pool has literally wasp nest under the railings and needs a good cleaning. The walkway to the beach has a sitting area that is falling apart ....literally has rotten wood barely hanging on. Just little cosmetic things also like the carpet is fraying and coming apart at the seams. Also...they have a really nice seating area with a fire pit that would be perfect for a cool fall evening....but its not functioning. The room was fine and breakfast was very good. The staff was excellent also. We will be staying somewhere else next year.

10

Kimberly

16 Feb 2025

·

Stayed 4 nights

The property was being renovated, but the only 2 downsides were that the restaurant was not open and the floors ice machines were present but not hooked up.

8

Sarah

26 Jan 2025

·

Stayed 1 night

I understand the hotel is undergoing renovations, but a big reason we booked this hotel was the option to have a hot tub, which was no in service. It would have been helpful to know this when the room was booked. Other than that issue, the hotel was nice, clean and staff was friendly.

10

Michael

14 Jun 2024

·

Stayed 1 night

Staff was extremely friendly and helpful. We were surprised that they had a live music band in the lobby one evening! They have a complimentary shuttle service that will take you wherever you want to go on the island and pick you up. For EV owners, they have multiple destination chargers for both Tesla and non-Tesla.

10

Chuck

25 Mar 2024

·

Stayed 1 night

Great place. Beautiful area. Pool area and hot tub needs redo

10

Bonnie

9 Jun 2025

·

Stayed 1 night

Hotel was great. Right on the beach. Pool, hot tub, great hot breakfast, comfortable bed, and free shuttle to anywhere on the Island. It was a great stay. We would go again.

10

Marie

7 Jul 2025

·

Stayed 3 nights

Check in was quick and easy. Got a great room facing the dunes (and not the parking lot or pool) so was super quiet. It's a family hotel so be prepared to be around a lot of kids. Staff was helpful. Good at the bar was a bit of a miss, couldn't order most of the items due to lack of supplies to make them. Would stay again. There are stairs to get to the beach.

8

Diane

20 May 2025

·

Stayed 1 night

The pool was very dirty and the area around the pool was not inviting.

8

Shayping

8 Dec 2024

·

Stayed 2 nights

The property is under maintenance and caused a little inconvenience. But it provides Tesla chargers which are important to us.

6

James

4 Feb 2025

·

Stayed 2 nights

Hotel under renovations as is the parking lot. Many services such as the pool not available.

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Cleanliness

Many guests found rooms and common areas clean and well kept. Others reported musty odors or mold, occasional pests, and inconsistent pool cleanliness, especially during renovations.

Related guest reviews

6

Karen

24 Apr 2023

·

Stayed 1 night

The shower was dirty and did not work properly. The person on duty was not very friendly and act as if I was irritating to her. The outside of the property was clean. the breakfast was good and that area was clean.

10

Sidney

31 Dec 2025

·

Stayed 1 night

There are NO OCEAN VIEWS from any balcony rooms on any floor. Trees have covered the entire beach views. The team members are courteous & helpful. The hotel is exceptionally clean & well kept. Selection of breakfast items was good & staff were polite. The bar service & staff were great.

2

Taylor

3 Jan 2024

·

Stayed 2 nights

We’ve been staying at this hotel for several years now. We always go to Jekyll around this time for the globe hunt and we have always loved this hotel. Unfortunately it has really gone down hill in the past year. There were ceiling tiles missing with a bucket in the hallway that sat there for all 3 days we were there. The shower in our bathroom was dirty with lime and build up on the drain. The beds were so awful I ended up having to sleep on the couch which isn’t very comfortable to sleep on but I was desperate at that point. We even tried taking all the bedding for the other bed and putting it on ours to provide some type of cushion on the rock hard mattress but it wasn’t enough. The breakfast is normally great but the sausage had a funny taste to it and the potatoes were hard. Everything we normally love about this hotel just isn’t holding up anymore.

8

Diane

20 May 2025

·

Stayed 1 night

The pool was very dirty and the area around the pool was not inviting.

6

Yolanda

9 Jun 2025

·

Stayed 1 night

Over all the hotel is nice. The beach is ok but the water is muddy. Had a cockroach in 1 bed and bed bugs in the other

10

diana

2 Sept 2025

·

Stayed 3 nights

Very clean and quiet

6

Brian

10 Feb 2024

·

Stayed 1 night

Lovely location, very nice room. But we had a cockroach in the bathtub.

2

Megan

7 Apr 2024

·

Stayed 2 nights

Horrible. Was only there a couple of mins and there was bugs all in the hotel room. Multiple roaches and spiders.

10

Karen

10 Jun 2025

·

Stayed 2 nights

This is the second time we have stayed at this property. The hotel, grounds, and beach are very clean and the staff is very friendly and helpful.

2

Martin

28 May 2023

·

Stayed 2 nights

Terrible overall! The room was filthy. The carpet was almost black the front door! The bathroom had mold all around the shower on the outside, and the inside of the shower floor was very stained! There was an used bar of soap, placed back in a new container, and put out for us to use! The so-called free breakfast looked so horrible we would not eat it! On our check out morning the elevator was broken, and we had to lug down all of our luggage for flights of stairs with nothing with no help from any employees of the hotel! Overall the worst trip I have ever had anywhere! I will never stay in another Hampton Inn!

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Rooms

Rooms are generally spacious and comfortable, with some balconies and quiet dune views, but there are no true ocean views. Several reviews mention hard mattresses, dated furnishings or TVs, weak Wi-Fi on upper floors, and occasional noise from halls or teams.

Related guest reviews

10

Jessica

11 May 2025

·

Stayed 2 nights

This hotel was very clean and quiet. Perfect for our weekend getaway. Had everything we needed.

10

Sidney

31 Dec 2025

·

Stayed 1 night

There are NO OCEAN VIEWS from any balcony rooms on any floor. Trees have covered the entire beach views. The team members are courteous & helpful. The hotel is exceptionally clean & well kept. Selection of breakfast items was good & staff were polite. The bar service & staff were great.

8

Jonathan

14 Jul 2025

·

Stayed 1 night

It was a last minute trip. My only complaint is the noise level in the hall and the room above us.

10

Michelle

4 Jan 2026

·

Stayed 2 nights

The beds were really small. They were supposed to be queens but they seemed more like doubles.

10

John

2 Sept 2025

·

Stayed 1 night

It was nice being so close to the beach. Pool area was nice and clean. Loved having a balcony on the 3rd floor, poolside. The room was spacious and clean. Bed was comfy. I loved the big shower too. And loved having a nightlight in the bathroom. Breakfast was very good. Friendly staff. Very attentive. Check in / check out was easy. Will stay here again. We love staying at a Hampton Inn.

6

Joseph

27 Dec 2023

·

Stayed 1 night

Amazing location but no extra blankets, light in shower out, refrigerator iced up and not working. Wood work around elevators looking worn. Breakfast could not keep up with the crowd. There were NO tables available This could be a fantastic property

6

Jess

23 Mar 2025

·

Stayed 4 nights

The hotel itself is lovely and the location is great. Right on the beach and surrounded by nature. The free breakfast was yummy with a good selection of fresh food. Hotel employees were lovely. However, the noise was awful and therefore we won't be back. Guests were screaming, yelling and carrying on downstairs, outside. One of the rooms next to us blasted the tv and music late into the night and starting 6am again the next day. The room on the other side hosted a family reunion with people yelling, children screamingand throwing things against the wall, adults drunk, etc. Earplugs didn't help and my husband, son and I all slept horribley for multiple nights.

4

David

7 Nov 2023

·

Stayed 1 night

Staff confirmed to me that the 4th floor has problem with Wi-Fi. Had to go to lobby to get Wi-Fi. Got back upstairs 4th floor little then no Wi-Fi on my apple phone nor my wife’s phone. Was promised free Wi-Fi. We also didn’t like the comfort of the beds. We always stay Hampton Inn. This was our least favorite of many Hampton Inns we’ve stayed in

8

Peter

10 Apr 2025

·

Stayed 3 nights

I

4

Justin

1 Jan 2024

·

Stayed 1 night

Mattress was not soft. Felt like it needed to be replaced. Tv had no channels to watch. We got the message of the service contract has ended. Also the tv had a blue tone on the picture.

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Service

Service is frequently described as friendly, welcoming, and helpful, with quick check-ins and problem solving; the island shuttle also earns praise. A minority reported reservation or room assignment errors, slow or curt front-desk interactions, or difficulty reaching staff by phone.

Related guest reviews

10

Deborah

14 Oct 2025

·

Stayed 3 nights

Great location!! Alexis at the front desk was exceptional and made our check in process easy. The room and common areas were modern and clean. It was a windy and rainy weekend, but we still enjoyed riding our bikes on the trail that completely circles the island. We appreciated how pet friendly they were and there were great places to take him for a walk…especially in the wooded park right next door. My only complaint was the rowdy kids that were there for a soccer tournament. There were a lot of them and they ran the halls making a lot of noise late in to the evening. Lastly…breakfast was great all three mornings we were there.

6

Vicki

7 Aug 2025

·

Stayed 2 nights

There should be more lighting in the parking lot. Also, we were late arrivals (which was relayed to reservations) and ended up in a room that was not like what I paid for. They decided to change our room the following day and give us the room I had paid for. That evening around 11:30 we were coming back from being out, our room was given to someone else. They went into our room but didn't stay because they saw our stuff. We went back to front desk again because our key didn't work.

10

Brian

30 Jan 2023

·

Stayed 1 night

Jan who worked at Hampton is was so accommodating. Expedia had our room wrong and if it wasn't for Jan the trip would have been ruined. She corrected the problem and got us into the proper room. Jan was the absolute best!

2

Velocity Logic

20 Nov 2025

·

Stayed 2 nights

We had a reservation for 2 rooms. When we got there, they said we only had 1.

10

Kristin

26 May 2025

·

Stayed 3 nights

We had a wonderful stay. I am glad that this is the hotel we ended up booking among the list I was considering. I loved the oak hammock type vibe around the pool area and also having private beach access. The room was clean and comfortable and we really enjoyed having the balcony. The staff was friendly and hospitable. One staff member in particular, Jason, went above and beyond when he helped my husband when we were locked out of our truck. We can’t wait to return to Jekyll Island and this Hampton Inn.

10

Margaret

20 Apr 2025

·

Stayed 2 nights

The staff are wonderful!! They went above and beyond to make all of their guests happy!

10

Dana

26 Sept 2025

·

Stayed 2 nights

Great staff! Excellent service!

4

dennis

1 Jan 2025

·

Stayed 2 nights

The property was under renovation, so it was a mess but first thing they did not have free Wi-Fi. Strangely every ice machine in the Hotel was broken or not working. Tried to call the front desk repeatedly but they never answer the phone. The Hotel bar was always closed. The Hotel staff was almost nonexistent, but they do allow dogs.

6

L

29 Apr 2025

·

Stayed 1 night

STAFF: FD staff upon arrival: sarcastically complaining to one another about her job (Laura?) Employee about to come on duty (already on?) comes behind counter with huge plate of food, talking with her mouth full. First employee did not say hi to me, upon arrival, did not welcome me, barely looked up at me, just growled “she will be with you in a minute” while 2nd employee paraded by and to the back with her huge plate of food. When I heard a dog bark (turned out to be behind me on lobby tv) I asked if this was a dog hotel, which I avoid. She said yes. I said if a dog barks, you address that, correct? She shrugged, so I attempted to clatify and employee (#2) said she would do NOTHING about a barking dog, but pointed to employee #1, who was LEAVING FOR THE DAY, and said “she might” and shrugged again. Not typical of Hilton, whose tarnished brand has gone downhill in the past 4 years. I stayed at 3 Hilton’s this trip and 2 of 3 have SERIOUS issues with umprofessional, rude, without knowledge, not helpful, uncaring, staff, this Jekyll Island location being one of 2 rating poor to unacceptable bad attitudes of staff. ROOM: large handicap room, clean, very basic, bed was comfortable. Blackout drapes, fridge, cooling/heating with constant fan was acceptable noise rang BREAKFAST: basic, various choices. acceptable POOL AREA: did not use, looked nice from afar WALKOVER TO BEACH: in good condition, extremely narrow beach, not accessible at high T Due to Staff- would NOT stay again

10

Mary

19 Apr 2023

·

Stayed 1 night

Shuttle service to dinner and other places on the island a plus. Great mattress and comfortable room. Staff very helpful.

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AI-generated summary based on recent guest reviews

Location

Secluded, wooded setting with quick boardwalk access to a quiet beach; many liked the peaceful feel and easy island access via shuttle or bike. Some found it a bit removed from shops and noted stairs on the boardwalk limit wheelchair access.

Related guest reviews

10

Kristin

6 Feb 2025

·

Stayed 2 nights

Brautiful hotel recently renovated. Great access to the beach.

10

Sarah

9 Jul 2025

·

Stayed 2 nights

Our go-to on Jekyll Island. Great location. Love the private boardwalk, pool, and breakfast. Easy parking.

10

NANCY

22 Dec 2025

·

Stayed 2 nights

clean room, easy check in & check out. Staff was very friendly & efficient!

8

Philip

13 Jun 2025

·

Stayed 3 nights

Good stay. lower channels of TV did not work and staff was unable to remedy even after two attempts. Claim they wikk be changing service soon. Very clean. Breakfast not bad for this class hotel. Nice pool and easy beach access. Restaurants in the area were average in quality but not in price. Stayed on 4th floor which has limited pets since my wife has pet alergies. No issues.

8

Juergen

18 Feb 2023

·

Stayed 4 nights

Very nice boardwalk to the beach. Great location.

10

Andre'

27 Jun 2025

·

Stayed 2 nights

This was a great place to stay. The proximity to everything that we wanted/needed was fantastic. The environment felt very safe. I would certainly stay here again.

8

Matthew

11 Jun 2025

·

Stayed 2 nights

Location was nice, restaurants were near.

6

Robert

30 Jun 2024

·

Stayed 2 nights

The property is getting ready to remodel starting in Sept 2024. A handicap person cannot get to the beach. They need to be more ADA qualified. Too many stairs and no ramp to get to the beach. Hotel said they would take you to another part of the island. I could have stayed in the at another hotel with beach access. The hotel needs to check for an ADA grant to install a ramp at each end. My family got to see the beach and go on it I did not, that's why we went. That was very disappointing for me.

10

Karen

30 Jun 2024

·

Stayed 1 night

This was a last minute overnight trip to Jekyll Island to take family photos, and after reading the other reviews, I picked the Hampton Inn and Suites. Check in went smoothly and the staff was courteous and friendly. The hotel is beachfront, and has a beautiful boardwalk leading to the ocean, but be prepared for the two sets of stairs. Our room was spacious and clean, and the beds were comfortable. Breakfast was provided, as well, and was very tasty! I would definitely stay here again!

10

dwayne

10 Jun 2025

·

Stayed 1 night

Location is great and secluded.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is widely appreciated for variety and taste, though some found it average or crowded at peak times. The on-site bar provides drinks with a limited menu and occasional closures during renovations.

Related guest reviews

10

Kimberly

16 Feb 2025

·

Stayed 4 nights

The property was being renovated, but the only 2 downsides were that the restaurant was not open and the floors ice machines were present but not hooked up.

10

Deborah

14 Oct 2025

·

Stayed 3 nights

Great location!! Alexis at the front desk was exceptional and made our check in process easy. The room and common areas were modern and clean. It was a windy and rainy weekend, but we still enjoyed riding our bikes on the trail that completely circles the island. We appreciated how pet friendly they were and there were great places to take him for a walk…especially in the wooded park right next door. My only complaint was the rowdy kids that were there for a soccer tournament. There were a lot of them and they ran the halls making a lot of noise late in to the evening. Lastly…breakfast was great all three mornings we were there.

10

John

2 Sept 2025

·

Stayed 1 night

It was nice being so close to the beach. Pool area was nice and clean. Loved having a balcony on the 3rd floor, poolside. The room was spacious and clean. Bed was comfy. I loved the big shower too. And loved having a nightlight in the bathroom. Breakfast was very good. Friendly staff. Very attentive. Check in / check out was easy. Will stay here again. We love staying at a Hampton Inn.

10

karla

16 Aug 2025

·

Stayed 2 nights

This is our third stay at The Hampton and it is always consistently a great experience. The staff is welcoming and accommodating. It’s a short walk to the beach after which you can enjoy the pool. The food at the bar was just right and saved a trip out. Highly recommend!

6

Stephanie

29 May 2025

·

Stayed 3 nights

As someone who has visited Jekyll every year during memorial weekend, this was the first time staying here and We were disappointed to say the least. Breakfast was a nightmare with the smallest stations set up with so many people trying to eat no matter what time we went. Staff couldn’t keep up with things constantly running out. The last morning of our stay we didn’t even bother trying to get breakfast. The pool was foggy and full of sand, which is typical with it being next to a beach but the showers leading from the boardwalk to the hotel barely worked. A large wedding party was there the same days as us and they trashed the pool area. A manager walked through and saw trash in the pool and overflowing garbages and no one ever came out to clean it up. There were also tons of beer cans left by the boardwalk. Definitely won’t be staying here again. Staff was nice and did their best but being understaffed on such a busy weekend really set them up for frustrated guests.

6

Kori

2 Sept 2025

·

Stayed 3 nights

Bar food sucked but the mixed drink i had was good. Breakfast was good. Staff was nice but didnt tell me where my room was so had to find it myself.

10

Lilia

30 Jun 2025

·

Stayed 2 nights

Great hotel wonderful breakfast and most of friendly staff ❤️❤️❤️❤️❤️

10

Aischa

24 Mar 2025

·

Stayed 3 nights

Our stay was very good. It was the smoothest regarding coming in and simply getting our room key without any hiccups. The customer service was always on point. And the breakfast was more than you could ask for, and the staff was very friendly. One suggestion, could we have some bacon on the menu? :-)

8

Trang

13 Sept 2025

·

Stayed 2 nights

Love the breakfast

10

Mitchell

2 Nov 2025

·

Stayed 2 nights

Clean room, helpful and friendly staff excellent breakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $173	3 $166	4 $179	5 $160	6 $150	7 $141
8 $122	9 $123	10 $123	11 $124	12 $124	13 $177	14 $198
15 $122	16 $123	17 $130	18 $118	19 $119	20 $128	21 $146
22 $127	23 $129	24 $127	25 $130	26 $130	27 $182	28 $132
29 $130	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1 $132	2 $132	3 $148	4 $162	5
6	7	8 $241	9 $228	10 $153	11 $165	12
13 $158	14 $123	15 $123	16 $123	17 $123	18 $153	19 $146
20 $121	21 $118	22 $123	23 $121	24 $123	25 $127	26 $146
27 $121	28 $123	29 $124	30 $150	31 $150

Hampton Inn & Suites Jekyll Island

Prices for Hampton Inn & Suites Jekyll Island

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Microwave

Studio Suite, 1 King Bed, Balcony

Room, 2 Queen Beds, Microwave

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Mobility Accessible

Room, Multiple Beds, Mobility Accessible

Studio, 2 Queen Beds, Balcony

Guest reviews of Hampton Inn & Suites Jekyll Island

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hampton Inn & Suites Jekyll Island

Prices for upcoming dates