Is parking available at the hotel?

Free self-parking is available on-site. Limited parking is also provided.

What type of breakfast is offered?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to assist guests with disabilities.

What is the hotel's location in relation to nearby attractions?

The hotel is located within a 10-minute drive of Texas Tech University and Water Rampage, and is approximately 4.1 miles from Ballet Lubbock and 4.7 miles from West End Center.

Does the hotel have a swimming pool?

Yes, the hotel features a swimming pool, although specific details about whether it is indoor or outdoor are not provided.

What are the policies regarding children staying at the hotel?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Express & Suites Lubbock Southwest

Average nightly price at Holiday Inn Express & Suites Lubbock Southwest – Wolfforth by IHG by month, last 12 months (USD)
Month	Average price
January	US$89
February	US$95
April	US$173
May	US$124
June	US$92
July	US$86
August	US$86
September	US$131
October	US$127
November	US$116
December	US$101

What guests think

Reviews of Holiday Inn Express Hotel Suites Lubbock Southwest-Wolfforth by IHG highlight generally decent hot breakfasts, but also note inconsistent upkeep and storm-related facility closures, especially the indoor pool and hot tub, across multiple stays.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of dirty bathrooms, stains, mold, and worn fixtures. Rooms are sometimes spacious and comfortable, but decor feels dated, noise can travel, and bed comfort and climate control vary. Service is often welcoming, though some guests experienced slow or unhelpful check-in, key card troubles, and room-type or amenity changes. Expect a convenient stay, but condition and amenities can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the indoor pool and hot tub closed or malfunctioning, sometimes tied to recent hail damage; some note cloudy water or mold, and broken gym equipment. Parking is ample, with big-rig parking mentioned.

Related guest reviews

6

Natasha

4 Dec 2025

·

Stayed 1 night

The ac heater unit was dirty on top. Looked like someone sprinkled dirt on it. Lamp shade and chair had stains on it. The pool and gym were closed for unknown reasons. The bed was super comfy and the staff were very friendly!

10

Sandra

21 Jul 2025

·

Stayed 2 nights

A plus for this property. The only downside was that the pool was not available, likely due the massive hail storm that blew through not long before our trip that also damaged the windows in the pool area.

8

Gerald

26 Jun 2023

·

Stayed 1 night

INDOOR POOL CLOSED TO JULY DID NOT NOTE THAT WHEN I MADE RESERVATION. ,disappointed should be posted on booking sites

6

Eveline

5 Aug 2023

·

Equipment in gym broken. Pool water cloudy and overall old and needs to be updated.

6

James

19 Jul 2025

·

Stayed 1 night

Hail damage to property is extensive. Glass still to be found in parking lot a month after storm. Pool is closed. Breakfast great. Staff friendly. Safe neighborhood. Fair for the price.

10

Kevin

13 Aug 2025

·

Stayed 2 nights

The stay was awesome Had big rig parking

10

Steven

16 Mar 2025

·

Stayed 1 night

Indoor pool heater was broken but besides that it was nice and clean

10

Hortensia A

30 Jul 2025

·

Stayed 1 night

Although the property had recently been hit by a hail storm, the property was clean. Swimming pool was closed, that was drawback about our stay. The closure was not posted on the website.

2

Curtis

18 Jan 2025

·

Stayed 1 night

My 6 year old daughter was attacked by fire ants all around the indoor pool. The ceiling above the pool was covered in black mold. The water in the hot tub was green. After swimming went to bath my kids in the room and we had no hot water at all, only cold so they weren’t able to bathe. Sheets were dirty, toilet lid would slam down on it’s own. Multiple times my key card wouldn’t work for our room or the pool area. The breakfast and staff were good though.

8

Kenneth

12 Feb 2024

·

Stayed 2 nights

Hot tub wasnt working right ... no towels in the pool area. We arrived late, room we reserved wasnt available .. shower had zero water pressure .. breakfast was good, everyone was nice.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: several guests found the property and rooms clean, while others reported dirty bathrooms, stained furnishings, dust buildup, and occasional pests. Housekeeping consistency varies.

Related guest reviews

6

Natasha

4 Dec 2025

·

Stayed 1 night

The ac heater unit was dirty on top. Looked like someone sprinkled dirt on it. Lamp shade and chair had stains on it. The pool and gym were closed for unknown reasons. The bed was super comfy and the staff were very friendly!

10

Vanessa

22 Oct 2024

·

Stayed 1 night

Very quiet. Clean. Comfortable bed. Spacious room. Great A/C. Hot shower. Hot breakfast. Sundry shop on site.

10

Rose

3 Oct 2025

·

Stayed 2 nights

We have stayed numerous times at this location. Always clean, staff is always friendly. Will continue to stay at this location.

2

Angela

25 Apr 2025

·

Stayed 2 nights

This property is disgusting. The hot tub is green, they only clean the spots you can see. Pee stain on couch mattress. Also build u of hair and god knows what around the bathroom floors.

2

Cecilia

8 Jun 2024

·

Stayed 1 night

Everything was fine until I saw a mouse poop on the night table it was nasty and my kids were disgusted.

4

Carol

21 Aug 2024

·

Stayed 3 nights

Room was dirty, shower curtain ripped, towels and toilet trees not replenished.

4

Rhonda

20 May 2025

·

Stayed 1 night

The whole facility needed a deep cleaning.

10

Kimberli

10 Jun 2025

·

Stayed 1 night

Nice hotel, greet location and plenty of parking. Breakfast was pretty decent. Pancakes, eggs, sausage, cereal, coffee, tea, yogurt, muffins etc. My only complaint ..the toilet was dirty around the bottom on both sides.

10

Becky

3 Nov 2025

·

Stayed 1 night

Always clean

10

Beverly

30 Sept 2025

·

Stayed 2 nights

It is a lovely hotel. Clean and everyone was friendly and helpful. The breakfast area was clean and well stocked. Food was delicious. Plenty of nice parking also. We would definitely stay here again and we would recommend this hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and quiet for some, but decor feels dated, lighting can be dim, and noise from halls or outside is noted. Bed comfort varies from very comfortable to very firm, and AC performance or noise can affect rest.

Related guest reviews

8

Angelina

17 Nov 2023

·

Stayed 1 night

It was clean comfortable just a bit worn but would stay here again.

10

Michelle

6 Jun 2025

·

Stayed 1 night

Too much late night traffic people walking around the halls yelling & slamming doors.

2

Roy

18 Nov 2024

·

Stayed 1 night

Beds were hard, pillows were extremely soft, room lighting was very dim, curtains were torn and partially missing, and no coffee pot in room as advertised.

2

Samara

6 May 2023

·

Stayed 3 nights

The beds are absolutely HORRIBLE. I stayed 3 nights and could barely sleep!! Woke up having various hip, back and shoulder pain all throughout the night!!

6

Elizabeth

13 Apr 2025

·

Stayed 2 nights

Room was hot cold all night long. Ac is not effective and it’s only April.

10

Leesa

14 Mar 2024

·

Stayed 1 night

Nice hotel but bed was super hard.

10

Jessica

15 Jul 2025

·

Stayed 1 night

Arrived late due to traffic, was greeted with the friendliest host he was fast and gave great food recommendations. Room was clean and spacious.

10

Chris

14 May 2023

·

Stayed 2 nights

Every thing was good except school bus yard beside property. A lot of noise at 6:00am

6

Jack

29 May 2023

·

Stayed 3 nights

The room we received, a handicapped room, was dirty. Half the lights in the room didn’t work. The bathroom floor was sticky meaning it felt like a layer of soda pop got spilled all over it. Finally the walls are paper thin so you hear every footstep, all tV noise and conversation when trying to sleep. Will not go there again.

10

Diana

29 Nov 2024

·

Stayed 1 night

The rooms are spacious and comfortable. The location is a bit industrial with only gas stations within walking distance. Conveniently located just off the highway yet quiet sound proofed walls. Although the decor is dated, the beds and shower were relaxing.

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AI-generated summary based on recent guest reviews

Service

Many guests describe friendly, helpful staff. However, reports of slow or problematic check-in, repeated key-card failures, limited towel availability, and room-type changes suggest inconsistent service.

Related guest reviews

2

Maksim

23 Jul 2025

·

Stayed 1 night

Waited for 15 minutes for the receptionist to show up to check in. Then I couldn’t even check in at the front desk, their system was down. No refund received afterwards. Horrible experience

10

Stephanie

11 Sept 2023

·

Stayed 2 nights

Jack at the front desk was AMAZING!!!

6

Ryan

13 Apr 2023

·

Stayed 4 nights

The facility was nice and clean and there was breakfast provided every morning. They did have a pool, but we didn't use it and I believe they said it was being serviced so wouldn't have been able to use it. The most bothersome issue was that the hotel would not allow us to check-in early. (We drove through the night and arrived a little after 12 p.m.) When I asked if they could do an early check-in he stated he couldn't do so bc it was against their policy. There were no cars in the parking lot besides my vehicle and one van. I've never had this issue before. Usually if a hotel has a room available, they provide it to us, even if we arrive early. In this case he would not allow us to do so. We called around to to see if they could let us check-in. That is the first time the front desk said he would chk with his mngr, at which point he said he could not and we would have to wait until 3 p.m. That was the worst part of this facility.

2

Roxanne

14 Apr 2024

·

Stayed 2 nights

This is our 2nd attempt at trying to stay at this hotel. Last year they cancelled our reservation 2 hrs before we got to the hotel for a volleyball tournament and had to scramble to find another hotel last minute with ended up being more expensive then the room we had. Then this weekend we get to the hotel and they said they only had a king room for a family of 4 because they were completely booked for the weekend. Which we were here again for a volleyball tournament. So again I had to call multiple hotels to find one that had 2 queen beds that we had originally booked months in advance. Managers are no help at all.

10

Virginia

12 Jun 2023

·

Stayed 1 night

The front desk staff was very friendly and helpful! I enjoyed my stay!

4

Araly

3 Aug 2025

·

Stayed 2 nights

The staff was wonderful but we had to go to the front 4 times to have our keys reactivated. The last time the card holder went completely out (5th time). They had to move us room and when they did they moved us to a room without a coffee maker a bag on the ceiling covering the fire water emergency spout. The tile on the floor in bathroom had black mold and was falling. However, this got my son a free mac and cheese from their pantry. Just a little frustrated.

2

Lloyd

20 Mar 2023

·

Stayed 2 nights

When I checked in I got my key and found that the room had not been cleaned. I was assigned a second room and it also had not been cleaned. The third room occupant had not vacated. I finally got a clean room on the 4th try, but the keys did not work. A second set of keys also did not work. The third key worked but the next day it stopped working. Others in my party had the same experience. The hotel staff didn't seem too concerned about any of this.Apparently it was business as usual.

10

Jessica

15 Jul 2025

·

Stayed 1 night

Arrived late due to traffic, was greeted with the friendliest host he was fast and gave great food recommendations. Room was clean and spacious.

2

Orlando

27 May 2025

·

Stayed 2 nights

For the price we paid it was horrible. Expensive Front desk Lady was rude and unprofessional. Room was dirty. Drain in the shower was clogged. They sent someone to fix it. The guy said it was good to go but after using it same problem. I would not recommend anyone stay at this place

10

Beverly

30 Sept 2025

·

Stayed 2 nights

It is a lovely hotel. Clean and everyone was friendly and helpful. The breakfast area was clean and well stocked. Food was delicious. Plenty of nice parking also. We would definitely stay here again and we would recommend this hotel.

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Location

Location is convenient to Wolfforth, US-62, medical centers, Texas Tech, and area venues, with dining and shopping a short drive. Several guests found it generally quiet despite highway access.

Related guest reviews

8

Daniel

8 Nov 2024

·

Stayed 2 nights

It was a convenient location for my stay in Lubbock.

10

Guy M

28 Jan 2023

·

Stayed 1 night

Easy access coming into town and easy access to my meeting destination further down 82nd.

10

Vanessa

29 Oct 2024

·

Stayed 1 night

Super convenient to dining and shopping venues. Quiet. Well lit parking lot. Friendly staff. Clean, comfortable and spacious room.

10

Monica

21 May 2025

·

Stayed 1 night

Clean, new, nicely arranged, accessible to all town areas with a car. Price was a tad high because of graduations, otherwise all was ok. Do not care too much about the hotel breakfast.

10

Kevin

16 Jan 2023

·

Stayed 2 nights

Great, hotel was less than 5 minutes from venue.

10

Hortensia A

26 Apr 2025

·

Stayed 1 night

Centrally located

8

Vanessa

10 Feb 2024

·

Stayed 2 nights

Close to Lubbock proper, Texas Tech and medical district.

10

Cristal

21 Apr 2025

·

Stayed 2 nights

Friendly n fast check in. Nice and good side of town, several restaurants in walking distance. Really enjoyed our stay.

6

Mary

1 Sept 2023

·

Stayed 1 night

Location was convenient to hospital.

10

Diana

29 Nov 2024

·

Stayed 1 night

The rooms are spacious and comfortable. The location is a bit industrial with only gas stations within walking distance. Conveniently located just off the highway yet quiet sound proofed walls. Although the decor is dated, the beds and shower were relaxing.

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Dining

Breakfast is frequently praised as hot, well stocked, and better than average. A few guests noted limited options, missing items, or service issues at peak times.

Related guest reviews

10

Vanessa

22 Oct 2024

·

Stayed 1 night

Very quiet. Clean. Comfortable bed. Spacious room. Great A/C. Hot shower. Hot breakfast. Sundry shop on site.

10

Skanda

1 Dec 2023

·

Stayed 1 night

Shout out to the staff that handled breakfast. A solid hearty breakfast to get you back on the road. Bed was comfy. Place was quiet. Overall a great rest stop on the way to Colorado.

2

Bob

2 Feb 2025

·

Stayed 2 nights

Will never stay there again. Only one ice machine working. Drapes in room hanging down and hair dryer barely on wall. Clerk promised help with tv problem but never came and front desk line busy for full hour. 8:00 AM Saturday breakfast gravy and sausage but no biscuits or eggs. Attendant no where to be found with many waiting. Had to go to front desk. Later when key card didn’t work there was no one there with folks waiting to check in for several minutes. Coffee service in room had coffee but no cups, sugar or cream. Bathroom facilities very uncomfortable and shower slick as glass. Have stayed there several times before and been satisfactory but no more. Way understaffed and needs much work.

10

Kelly

4 May 2023

·

Stayed 2 nights

breakfast each morning was a huge PLUS

10

Lloyd

16 May 2024

·

Stayed 6 nights

The room was cleaned and refreshed EVERY DAY! This is hard to find in many hotels these days-"COVID" those hotels say which ended in 2021! Breakfasts were wonderful!

10

Joseph

28 Sept 2024

·

Stayed 1 night

Recommend staying here. Good customer service, friendly staff, and breakfast was fresh and hot.

10

Kimberli

10 Jun 2025

·

Stayed 1 night

Nice hotel, greet location and plenty of parking. Breakfast was pretty decent. Pancakes, eggs, sausage, cereal, coffee, tea, yogurt, muffins etc. My only complaint ..the toilet was dirty around the bottom on both sides.

6

Debbie

3 Dec 2023

·

Stayed 2 nights

The woman helping for breakfast was rude. You need a microwave out in the breakfast area.

10

Beverly

30 Sept 2025

·

Stayed 2 nights

It is a lovely hotel. Clean and everyone was friendly and helpful. The breakfast area was clean and well stocked. Food was delicious. Plenty of nice parking also. We would definitely stay here again and we would recommend this hotel.

8

Jonathan

13 Jan 2023

·

Stayed 19,365 nights

Clean, pool was cold, poor gym equipment. Limited breakfast options, but as mentioned property was clean and in good shape. Would recommend for reasonably priced place to sleep.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $89	9 $151	10 $202
11 $76	12 $75	13 $75	14 $75	15 $76	16	17
18 $91	19 $91	20 $93	21 $91	22 $100	23 $106	24 $106
25 $88	26 $90	27 $90	28 $91	29 $113	30 $242	31 $243

Su	Mo	Tu	We	Th	Fr	Sa
1 $91	2 $91	3 $98	4 $103	5 $104	6 $243	7 $242
8 $85	9 $85	10 $89	11 $85	12 $92	13 $106	14 $106
15 $81	16 $85	17 $89	18 $85	19 $100	20 $104	21 $104
22 $85	23 $85	24 $89	25 $118	26 $136	27 $81	28 $81
29 $81	30 $81

Holiday Inn Express & Suites Lubbock Southwest – Wolfforth by IHG

Prices for Holiday Inn Express & Suites Lubbock Southwest – Wolfforth by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Suite, 1 King Bed

Standard Room, Accessible (Mobility)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed (Leisure)

Standard Room, Accessible (Hearing & Mobility)

Suite, 2 Queen Beds, Accessible (Mobility)

Guest reviews of Holiday Inn Express & Suites Lubbock Southwest – Wolfforth by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Lubbock Southwest – Wolfforth by IHG

Prices for upcoming dates