Name: Inn On The Prom At The Fernlea Hotel
Address: 11-17, South Promenade, Saint Annes on the Sea, Lytham St. Anne's, England, United Kingdom, Saint Annes on the Sea, Lancashire, GB
Price range: $96–$205 per night
Rating: 7.63

What guests think

Across many reviews, Inn On The Prom At The Fernlea Hotel stands out for its seafront location, friendly staff, and facilities like a pool, sauna and entertainment, while concerns cite dated rooms and hot rooms without air conditioning.

Cleanliness is mixed, with some praising spotless rooms and others reporting musty smells, stains, and drain odours. Breakfast is frequently described as plentiful, though several guests found items lukewarm, bland, or the coffee poor; bistro dinners and bar offerings receive compliments alongside occasional slow service. Several public areas feel tired, parking is often tight, and event nights can be noisy. Expect a lively, well-located stay with friendly service and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular on-site amenities include a pool, sauna, gym, snooker room, spa treatments, and regular live entertainment; several guests enjoyed them. Some areas look tired, and parking is often tight.

Related guest reviews

10

Belinda

Sep 21, 2025

·

Stayed 1 night

Only downside was the wifi and signal are terrible. But other than that its an absolutely lovely place. Awesome staff,even got my daughter balloons & chocolate for our arrival fpr her birthday. Will be back soon the pool and sauna were stunning and great! Breakfast lovely.

10

Maureen

Apr 2, 2024

·

Stayed 2 nights

The location was central and on the beach. Plenty of facilities in the hotel to keep children amused and good it is dog friendly. The staff were excellent, nothing was too much trouble and they went the extra mile to make sure our family celebration (17 of us) made it a great experience for everybody.

10

Debbie

Mar 10, 2025

·

Stayed 2 nights

Fantastic staff ..plentiful breakfast..swimming pool to myself was the highlight and a snooker table for my partner..we had a room ground floor next to all amenites really good stay with good singers for entertainment

10

daniel

May 4, 2025

·

Stayed 1 night

Had a great stay yesterday, the sun was shining live entertainment on all day and night. Outside bar and dj love music was so good. Will 100% be staying again. Breakfast self service was excellent with plenty of choice and good quality produce. Full breakfast was lovely. Thanks guys.

6

SUSAN

Oct 16, 2025

·

Stayed 1 night

Location good , got a pool if you want to use but desperately needs a make over . Not good when your room as stains on the roof. Breakfast is a buffet ,some items where luke warm ,was edible .

10

Patricia

Feb 1, 2024

·

Stayed 1 night

Love this Hotel, winter or summer, the service is great. Pool, Gym, Food, Rooms and staff are perfect. And the location facing the sea is a bonus.

10

alix

Nov 24, 2024

·

Stayed 1 night

Lovely from start to finish. Staff were very helpful and friendly. Accommodated all requests including a bottle of bubbly and balloons in the room on arrival for hubby’s birthday. Lovely sea view, great room, lovely breakfast. Great facilities finding surprising in the never ending corridors. A snooker room, pool And gym and a great ball room. A lovely chilled out overnight stay. Definitely recommend.

8

Neil

Oct 19, 2025

·

Stayed 1 night

Pretty good. Rooms and communal spaces were clean. Parking can be tight though.

8

Lindsay

Aug 25, 2023

·

Stayed 2 nights

Family break, a great time had by all. Rooms are clean, spacious and beds very comfy. Breakfast is lovely (but avoid the fruit bowl!). Decor needs a lick of paint in corridors and especially the pool area (ceiling in particular) but did not affect our fun in any way! Perfect position across from the beach, prom, arcades, cinema etc and town centre round the corner. No live music on one night out of 2 which was disappointing. No safety deposit box in room (as stated there would be). Still, a great hotel and perfect position. We loved the snooker room and gym too.

8

Lady Yvonne

Jan 30, 2025

·

Stayed 1 night

Generally good experience. Breakfast had good traditional choice but one criticism was coffee quality which was very poor. Best part of stay was wonderful session with Linda at the spa services. Highly recommend her and her choice of treatments.

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Cleanliness

Feedback is mixed: some rooms and areas were clean, while others reported musty odours, stains, or drainage smells. Standards appear inconsistent.

Related guest reviews

4

Kirsty

Aug 16, 2025

·

Stayed 1 night

We stayed in a deluxe family room which was supposedly meant to be quite nice in the new bit. The room was spacious but very run down, the carpet was like old underlay, the beds not great quality. There was only one small window in the room that opened, all night we were so hot. No fan in the room. The window literally overlooked another brick wall building. It was not worth the £200 that we paid. No fridge or even complimentary biscuit in the room. The room smelt too, very mouldy. The key to open the door was tough to use. The parking was stressful, no space in the car park which was difficult with kids. I ended up parking in the overflow car park which I struggled to initially find, this was so small too. I didn’t like the walk from the overflow card park to the hotel with children, it was quite isolated. Breakfast was very basic but ok. Just overall not worth it for what we paid.

2

Richard

Aug 17, 2024

·

Stayed 1 night

The room we were given (floor 1 room 152) looks nothing like advertised. The bed sheets were clean but the everything else was filthy, the walls need to be vacuumed there was that must dust. The bathroom floor was sticky and the whole room stunk of drains.

6

Shirley

Sep 12, 2023

·

Stayed 4 nights

staff were amazing. my mum 92, had a fall at the property and the staff were very attentive and really looked after her. Breakfast was good with plenty of choice. There was eight of us comprising 4 generations and we all had a nice stay. Location was great just across the road from the beach and many happy memories made. My only disappointment was our room which was very compact and dark, one double bed and 2 singles. The bathroom was very dated and floor was dirty in corners. There was no hooks or convenient rails to hang clothes.

4

Kay

Jul 8, 2025

·

Stayed 1 night

Run down. Not very clean.

6

SUSAN

Oct 16, 2025

·

Stayed 1 night

Location good , got a pool if you want to use but desperately needs a make over . Not good when your room as stains on the roof. Breakfast is a buffet ,some items where luke warm ,was edible .

10

Keith

Feb 20, 2023

·

Stayed 2 nights

A lovely clean, modern and friendly hotel. I would definitely stay there again.

6

Paul

Apr 19, 2025

·

Stayed 1 night

Stayed for 1 night in a standard double. Main areas around reception are nice however the bedroom was very dated. Lots of creaking floorboards upstairs. Bathroom was in need of an upgrade and smelt of bad drains. Breakfast was ok. Coffee was poor. Its a shame as its in a fantastic spot. Played a couple of games of snooker in the snooker room. Really didnt like the amount of dogs that were in the hotel. We were celebrating our silver wedding and was left balloons and a bottle of fizz in the room which was nice. Probably wouldnt stay again.

8

Neil

Oct 19, 2025

·

Stayed 1 night

Pretty good. Rooms and communal spaces were clean. Parking can be tight though.

8

David

Jun 17, 2025

·

Stayed 3 nights

Very well situated hotel close to beach, shops, cafes and restaurants. Room spacious and clean - bathroom could do with updating. Breakfast had plenty of choice.

10

Graham

Sep 10, 2023

·

Stayed 3 nights

Very clean & tidy, staff extreme helpful

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Rooms

Rooms vary widely: some are spacious with sea views, but many feel dated with worn furnishings, cramped or dark layouts, and very warm conditions due to limited ventilation or no air conditioning. Noise from functions and creaky floors affects some rooms.

Related guest reviews

8

Helen

Jul 25, 2025

·

Stayed 2 nights

Room and corridors small and overpriced.In need of an upgrade.

8

Elaine

Oct 1, 2025

·

Stayed 2 nights

Great size twin bedded room. Delicious breakfast.

2

Bill

Aug 26, 2025

·

Stayed 1 night

No air-conditioning anywhere in the hotel some windows are sealed shut and room window only opens about 4 inches the hotel is in need of a refurbishment as there is a lot of maintenance required. We didn't stay the night because it was too hot for my little dogs and they were struggling with the heat

6

Craig

Jul 8, 2025

·

Stayed 1 night

The front of the hotel and reception area is quite impressive, the rooms are very dated with old style furniture in them, there was a musty smell on the corridor where we stayed on the 2nd floor and there was signs of an old leak on the ceiling in our bathroom, the room was relatively clean and gave us what we needed, I must compliment the bar staff who were great all night especially the Moroccan guy who's name I didn't get, he was very friendly and very efficient, breakfast was a typical buffet breakfast, the staff in the restaurant worked hard together, we would probably return at some point as it was OK for a night.

6

Johnathan

May 10, 2024

·

Stayed 1 night

The hotel itself was very nice especially from the front, but sadly are room was last room at the end of the hotel and it wasnt very nice was like being in a dungeon, it took us a good few minutes to get to our room and it was like a maze. Sad thing is the hotel from the front was really nice but looks like the room we had was just a add-on to the hotel and didnt really feel like we was part of the hotel.Its like the have concentrated on the front of the hotel and just took the back to it. Overall lovely place but room wasnt the best

8

Susan

Mar 14, 2025

·

Stayed 1 night

Had a lovely stay with a beautiful view from our room. It was clean and cosy and a fantastic location very close to St Anne’s pier and the town too. Lovely, friendly staff.

6

Paul

Apr 19, 2025

·

Stayed 1 night

Stayed for 1 night in a standard double. Main areas around reception are nice however the bedroom was very dated. Lots of creaking floorboards upstairs. Bathroom was in need of an upgrade and smelt of bad drains. Breakfast was ok. Coffee was poor. Its a shame as its in a fantastic spot. Played a couple of games of snooker in the snooker room. Really didnt like the amount of dogs that were in the hotel. We were celebrating our silver wedding and was left balloons and a bottle of fizz in the room which was nice. Probably wouldnt stay again.

4

Ulrike

Mar 3, 2024

·

Stayed 1 night

The room was clean and comfortable but once some people entered the room above all we could hear was them walking backwards and forwards on creaky floorboards. The hot water was luke warm so we didn’t enjoy the bath at all. There was a big function on so the disco carried on till around 2am and we could hear the music in our bedroom at the back of the hotel. On the plus side a nice guitarist in the reception area and a good breakfast. Recommend before booking ask for a room on the top floor at the front of the hotel. Staff very friendly and helpful though

8

David

Jun 17, 2025

·

Stayed 3 nights

Very well situated hotel close to beach, shops, cafes and restaurants. Room spacious and clean - bathroom could do with updating. Breakfast had plenty of choice.

4

Michael

Mar 3, 2024

·

Stayed 1 night

We were allocated a room in the old building. The corridors leading to our room were dirty and so narrow, we had to walk in single file. The room was old and tired and in need of refurbishment but the worse feature was that the whole floor was above the function room in the basement. Around 9pm, the music started in the function room and the walls in our room started to vibrate from the booming sound. We were informed that the music would continue until 1am and after a strong complaint were offered another room in the main building. We had to change rooms at 11.45pm. The new room also required some work but at least was quiet. The toilet flush leaked all night and continually topped up and there were missing tiles in the bathroom. The staff were friendly but could only work with what they had. Avoid.

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Service

Staff are widely described as friendly, helpful, and accommodating, with thoughtful celebration touches. Occasional issues include slow bar service and limited maintenance support at certain times.

Related guest reviews

2

Freda

Jun 1, 2025

·

Stayed 2 nights

Was like a market, 6 dogs running about, kids screaming & running everywhere in the foyer, nearly tripped over dog lead, not for over 60s , to cap it all Shower broke & nobody on duty as it’s Sunday!! Eventually at 8am found a man to sort it & he told me it is broken&does not work. This is a 3/4 Star Hotel on the front at Lytham St Anne’s. Was told no plumber on duty sat/sun. After working in Hotel Management before I retired & running various Restaurants was appalled at this Hotels Standards. Don’t waste your money going here.

10

ctenele

Feb 26, 2023

·

Stayed 1 night

Helpful and pleasant staff, Dinner in the Bistro very good . Excellent fresh and varied selection at breakfast . Comfortable bed. Room spotless . Highly recommend and would return in a heart beat

10

Belinda

Sep 21, 2025

·

Stayed 1 night

Only downside was the wifi and signal are terrible. But other than that its an absolutely lovely place. Awesome staff,even got my daughter balloons & chocolate for our arrival fpr her birthday. Will be back soon the pool and sauna were stunning and great! Breakfast lovely.

10

Maxine

Aug 11, 2023

·

Stayed 1 night

I liked the professionalism of the reception staff. I had a problem which was sorted out with a satisfactory outcome. The hotel is very comfortable and friendly.

10

Wendy

Jun 2, 2025

·

Stayed 1 night

We booked in on Saturday and had a lovely stay till we booked out on the Sunday. The staff are incredibly helpful and friendly from the checking in, to breakfast and checking out. Everything is made easy and smooth. We will definitely stay again.

10

Robby

Sep 13, 2025

·

Stayed 2 nights

My wife and I (65/66) had a great weekend. Found the hotel comfortable and friendly. All the staff were pleasant and welcoming. Food was excellent as were the evening singers. Beach with pier was opposite and town centre with shops,pubs,bars and restaurants were a four minute walk away.

6

Rachel

Nov 12, 2025

·

Stayed 1 night

Very slow waited 15-20 mins before being served at the bar and order food.

10

Graham

Sep 10, 2023

·

Stayed 3 nights

Very clean & tidy, staff extreme helpful

10

Kay

Sep 15, 2025

·

Stayed 2 nights

After booking, great communication, even placed fizz and Balloons in our room for birthday treat The room was upgraded from others in our booking which was a nice touch and appreciated for the birthday person.

10

Yvette

Aug 11, 2024

·

Stayed 1 night

Welcoming even at 11:30pm arrival time. Service - meals, inside and outside bar, reception all 5 star. This is a family and team who define customer service. Thank you

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Location

Seafront position near the pier, town centre and transport is a consistent highlight, making it convenient for walks, dining and events.

Related guest reviews

10

Peter

Jul 12, 2024

·

Stayed 2 nights

Great location. We were attending the Lytham Festival and local transport links were very good and just across the road from the Pier.

10

Maureen

Apr 2, 2024

·

Stayed 2 nights

The location was central and on the beach. Plenty of facilities in the hotel to keep children amused and good it is dog friendly. The staff were excellent, nothing was too much trouble and they went the extra mile to make sure our family celebration (17 of us) made it a great experience for everybody.

10

Magdalena

Aug 15, 2024

·

Stayed 1 night

Perfect beach hotel, right by the promenade, easy arking on site or on street, and staff service was 5*. Will definitely be back in the area, prefer it to Blackpool

8

Deborah

Nov 9, 2025

·

Stayed 1 night

Perfect location and staff were super helpful

10

Robby

Sep 13, 2025

·

Stayed 2 nights

My wife and I (65/66) had a great weekend. Found the hotel comfortable and friendly. All the staff were pleasant and welcoming. Food was excellent as were the evening singers. Beach with pier was opposite and town centre with shops,pubs,bars and restaurants were a four minute walk away.

8

Susan

Mar 14, 2025

·

Stayed 1 night

Had a lovely stay with a beautiful view from our room. It was clean and cosy and a fantastic location very close to St Anne’s pier and the town too. Lovely, friendly staff.

10

Patricia

Feb 1, 2024

·

Stayed 1 night

Love this Hotel, winter or summer, the service is great. Pool, Gym, Food, Rooms and staff are perfect. And the location facing the sea is a bonus.

8

David

Jun 17, 2025

·

Stayed 3 nights

Very well situated hotel close to beach, shops, cafes and restaurants. Room spacious and clean - bathroom could do with updating. Breakfast had plenty of choice.

8

Rose

Jul 2, 2023

·

Stayed 1 night

Comfortable stay friendly staff loved the location

10

Leanne

Oct 30, 2023

·

Stayed 2 nights

Third year staying at Inn on the prom. Lovely atmosphere, breakfast is good, rooms r well equipped. Only problem is the rooms r very warm, not a problem for most people probably. Great selection of breakfast items, cooked, fruit, cereal, toast. Clean rooms with plenty of towels and bedding. Snooker room, pool ( didn’t use pool). Will defo go back.

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Dining

Breakfast is often plentiful with good choice, but quality is inconsistent, with reports of lukewarm or bland items and poor coffee. Bistro dinners and bar drinks receive praise, though options can be limited at times.

Related guest reviews

2

A drew

Apr 29, 2024

·

Stayed 2 nights

Hotel run down - food disgrace - can’t cope with large parties - breakfast undercooked no cups etc - dinner steaks like shoe leather and cold extras - service was ok - poor staff working in a run down shanty really

8

andrew

Sep 1, 2024

·

Stayed 1 night

It’s dated and it’s not cheap. The staff are friendly and attentive. Cocktails are good and so was entertainment. Great breakfast too

10

ctenele

Feb 26, 2023

·

Stayed 1 night

Helpful and pleasant staff, Dinner in the Bistro very good . Excellent fresh and varied selection at breakfast . Comfortable bed. Room spotless . Highly recommend and would return in a heart beat

8

Elaine

Oct 1, 2025

·

Stayed 2 nights

Great size twin bedded room. Delicious breakfast.

6

Brian

Oct 4, 2025

·

Stayed 4 nights

Room was good. The english breakfast was good with a fair choice to pick from.

10

daniel

May 4, 2025

·

Stayed 1 night

Had a great stay yesterday, the sun was shining live entertainment on all day and night. Outside bar and dj love music was so good. Will 100% be staying again. Breakfast self service was excellent with plenty of choice and good quality produce. Full breakfast was lovely. Thanks guys.

10

Robby

Sep 13, 2025

·

Stayed 2 nights

My wife and I (65/66) had a great weekend. Found the hotel comfortable and friendly. All the staff were pleasant and welcoming. Food was excellent as were the evening singers. Beach with pier was opposite and town centre with shops,pubs,bars and restaurants were a four minute walk away.

6

Lisa

Apr 14, 2025

·

Stayed 1 night

Booked last minute for a nights stay while in St Anne's Paid £109 , the building is old and it shows in certain places , cleaning round the hotel wasn't the best , out room was ok , bathroom very dated Breakfast unfortunately was not the best , bland , tasteless however had lots of choice, Was OK but wouldn't rush to go back ( sorry )

6

SUSAN

Oct 16, 2025

·

Stayed 1 night

Location good , got a pool if you want to use but desperately needs a make over . Not good when your room as stains on the roof. Breakfast is a buffet ,some items where luke warm ,was edible .

8

Lady Yvonne

Jan 30, 2025

·

Stayed 1 night

Generally good experience. Breakfast had good traditional choice but one criticism was coffee quality which was very poor. Best part of stay was wonderful session with Linda at the spa services. Highly recommend her and her choice of treatments.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$122
February	$117
March	$117
April	$133
May	$131
June	$141
July	$159
August	$157
September	$149
October	$133
November	$142
December	$128

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $169	5 $170
6 $137	7 $174	8 $185	9 $183	10 $186	11 $167	12 $166
13 $97	14 $99	15 $99	16 $104	17 $103	18 $118	19 $205
20 $109	21 $110	22 $98	23 $96	24 $98	25 $119	26 $170
27 $97	28 $98	29 $105	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $171	3 $174
4 $143	5 $147	6 $147	7 $147	8 $147	9 $173	10 $174
11 $147	12 $152	13 $155	14 $117	15 $156	16 $174	17 $171
18 $147	19 $156	20 $156	21 $155	22 $156	23 $172	24 $172
25 $145	26 $147	27 $155	28 $155	29 $147	30 $172	31 $171

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About this property

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What guests think

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