Name: Comfort Suites near Birkdale Village- Huntersville
Address: 16905 Caldwell Creek Drive, North Carolina, United States of America, Mecklenburg County, US
Price range: US$72–US$165 per night
Rating: 8.37

What guests think

At Comfort Suites near Birkdale Village- Huntersville, travelers highlight spacious, generally clean rooms and a convenient location near dining and the interstate, while noting recurring issues with the outdoor pool, occasional housekeeping inconsistencies, and freeway noise in certain rooms.

Staff are widely described as friendly and accommodating, though front desk responsiveness can vary. Breakfast feedback ranges from plentiful and tasty to basic or poorly stocked, and coffee quality is inconsistent. Amenities are modest, with a small fitness room, a closed bar, and occasional maintenance issues like tight parking or an out-of-service elevator. Overall, expect a spacious, budget-friendly stay suited to short stops and shopping trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The outdoor pool is often closed or too cloudy to use, the bar is closed, and the gym is small; guests also note tight parking and occasional elevator issues.

Related guest reviews

6

Julissa

14 Jul 2025

·

Stayed 1 night

Well if you need a place to take a rest it's ok. But property is in need of upgrades. Place is situated well near birksdale village shops and restaurants. But like I said pool cloudy chairs broken two umbrellas where you could have 4. With the heat index being what it is you need cover. Found a pair of dirty sneakers inside a dresser draw. Not good. But the bed was comfortable and air conditioner worked well. Didn't have breakfast but can't imagine it's any better considering.

8

Daniel

14 Sept 2025

·

Stayed 2 nights

There were lots of restaurants. Convenient to highways. Hotel looked clean in lobby. Elevator could use a touchup. Room was clean and pleasant but one towel wasn't clean and some stains on rug floor. Free Breakfast was nice. There wasn't any fruit, which another lady complained about. The muffins didn't seem like they were baked enough. The exercise room was small with no water in the water bottle and no wipes to clean the equipment before and after use. Pool was nice and saw a robot cleaning the pool. Overall the room was nice though.

10

Tracey

8 Sept 2025

·

Stayed 1 night

Very nice hotel, rooms are well appointed. Furniture, carpet, and deco look new. The structure of the hotel is older, but certainly not "old". The breakfast was well done with a lot of seating/tables. Parking was tight--if you return late, you will have to park on the street, not in the actual lot. That was fine, the hotel is not on the main road.

8

Nolan

10 Nov 2025

·

Stayed 1 night

Well we reserved a room with two queen beds and a pull out sofa (we have kids.) We got a room with two full size beds instead. The website said an indoor pool (kids were excited for this.) No indoor pool. The outdoor pool was closed bc they had neglected to clean it. The attendant at the front said they felt it was easier to close the pool than to clean it. The information inside the hotel said it had two pools. One seasonal and one all year. This was false. There was only a he one outdoor pool that they didn’t feel like cleaning. Breakfast was decent at least. No sheets for the pull out bed. Had to go get them myself.

8

Joann

9 Jun 2025

·

Stayed 7 nights

Pool was not open. Room was cramped with furniture. Could not work at the desk because of its location. Pullout couch was worn and cushions did not fit properly. Mattresses on the beds were very comfortable. Breakfasts were more than adequate. Clean hotel.

6

Tanesha

26 Jul 2024

·

Stayed 1 night

Our room had an odd odor. We found molded fries and mold on the pull out couch. The pool was green. The ice machine was not working. Staff was very friendly to us at check in.

4

Terry

27 Jul 2025

·

Stayed 4 nights

The check-in went smooth and the room was clean. The inside of the micro refrigerator was warm and we had things that needed to be kept cool during our 4 day stay. The front desk clerk was the only one on duty and when he failed to show up after considerable time I went to the front desk and was given a key to a different room. The clerk was courteous but very busy and the rest of the hotel was accommodating and friendly. This room was also clean and orderly and the refrigerator was working. The room air conditioner had a confusing control panel and it took two days to get it set to comfort. The biggest reasons for a low overall rating is there were small blood stains on the comforter and a piece of tape stuck to the bottom sheet. See pictures below. I did not mention this to hotel personnel but had planned to tell Hotels.com and Comfort Inn and Suites. The pool was clean and refreshing but all the lounge chairs were unusable due to torn fabric. We will not stay at this hotel again and are frequent visitors to this area.

6

Brice

18 Jun 2025

·

Stayed 2 nights

We wanted to visit the area for our 24th wedding anniversary. When we got there to check in there was a sign that the pool was closed. The only accommodation offered was to cancel and refund our $. But all other hotels cost a lot more, so we decided to stay. Breakfast was fine but didn’t offer any gluten or dairy free alternatives. So it was slim pickings. Thankfully the coffee was good, it was fairly clear and it was quiet.

6

kyra

14 Apr 2025

·

Stayed 3 nights

We've been to this property several times, this time the hotel was a little more run down looking. The room was clean, but the stairs, elevator and common areas needed cleaning, vacuuming, mopping etc. One elevator was not working for the 3 days we were there. There were broken pieces of the wall in the elevator and the floor had food or spill marks all over it. The breakfast area was not as clean as in the past and they still don't have any gluten free options such as bread or cereal. I could have the eggs and sausage however. The over all feel was a bit unkept. The staff was excellent, friendly, check in and out was easy.

8

Carol

19 May 2025

·

Stayed 1 night

Comfortable beds and close to lots of dining options. The exercise room consists of two treadmills and a recumbent bike just FYI. Pool was filthy and not usable.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests report very clean rooms. However, recurring complaints include odors, damp carpets, stains, occasional pests, and common areas that could be cleaner.

Related guest reviews

8

Stephanie

31 Dec 2025

·

Stayed 1 night

Good place to stay - clean and spacious

8

Steffonie

28 Sept 2025

·

Stayed 1 night

Places to seat within walking distance. Interstate close as well. Found used face cloth in the shower, and there was hair on the sink area and celling of the bathroom. Bed was very comfortable, room was spacious and the AC worked great.

6

heather

12 Oct 2025

·

Stayed 1 night

I had 2 holds for my one night stay placed on my card. I did tell the clerk at check in that my card already had a hold placed but she said I still had to swipe my card at check in and another hold was placed. The next morning the front desk clerk did confirm she shouldn’t have done it that way and one of the holds will come off but it will take several days. Aside from that, the room was clean except for the toilet in the bathroom smelled like urine- not like it had been cleaned. Room was facing the highway so could hear all the traffic. Hotel offers hot breakfast- it was basic/standard. Overall- ok for a nights stay.

8

kyle

20 Sept 2025

·

Stayed 2 nights

For the most part the room was nice...it was noisy when people shut their doors..I had a cockroach crawl up the wall.

2

ilan

20 Aug 2025

·

Stayed 1 night

Our room on the 4th floor smelled extremely bad. Could not even sleep. Also carpet very damp. When I told the manager at checkout, did not even care . I would never stay here again.

4

Terry

27 Jul 2025

·

Stayed 4 nights

The check-in went smooth and the room was clean. The inside of the micro refrigerator was warm and we had things that needed to be kept cool during our 4 day stay. The front desk clerk was the only one on duty and when he failed to show up after considerable time I went to the front desk and was given a key to a different room. The clerk was courteous but very busy and the rest of the hotel was accommodating and friendly. This room was also clean and orderly and the refrigerator was working. The room air conditioner had a confusing control panel and it took two days to get it set to comfort. The biggest reasons for a low overall rating is there were small blood stains on the comforter and a piece of tape stuck to the bottom sheet. See pictures below. I did not mention this to hotel personnel but had planned to tell Hotels.com and Comfort Inn and Suites. The pool was clean and refreshing but all the lounge chairs were unusable due to torn fabric. We will not stay at this hotel again and are frequent visitors to this area.

6

kyra

14 Apr 2025

·

Stayed 3 nights

We've been to this property several times, this time the hotel was a little more run down looking. The room was clean, but the stairs, elevator and common areas needed cleaning, vacuuming, mopping etc. One elevator was not working for the 3 days we were there. There were broken pieces of the wall in the elevator and the floor had food or spill marks all over it. The breakfast area was not as clean as in the past and they still don't have any gluten free options such as bread or cereal. I could have the eggs and sausage however. The over all feel was a bit unkept. The staff was excellent, friendly, check in and out was easy.

10

KAREN

3 May 2025

·

Stayed 1 night

The room was large and roomy. The checkin clerk was friendly and knowledgeable. There are lots of shopping and restaurants nearby. The only issue is the room smelled like urine or dog piss!! Luckily, i travel with Lysol spray!! This was the only downside but not a deal breaker!!! The carpet in the room probably needs to be replaced!!!

10

Holly

5 Sept 2025

·

Stayed 1 night

This is the best hotel we have ever had the pleasure of visiting. We were sorry to leave! Clean, bright, comfortable, beautiful.

4

Michele

16 Aug 2025

·

Stayed 4 nights

Definitely needs updated and rooms need a dehumidifier. Musty and rooms are in need of repairs. They moved us from the first room which had a mold smell to another which was just slightly better. Wouldn’t recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with blackout shades. Some face freeway noise, and a few show wear such as sagging sofa beds or dated elements.

Related guest reviews

10

Brandon

22 Oct 2025

·

Stayed 4 nights

Clean room, but it did have a slight urine smell, ac was great. Room was very big.

10

Darius

28 Jan 2025

·

Stayed 2 nights

The room was a decent size and was clean for the most part. The pull out sofa was stained but not a super huge deal. The bathroom and shower were pretty clean. One elevator was out of service during our stay so it took a few minutes each time going up to our room and leaving back out. The staff was friendly and the location was nice. There is a chick fil a right next door, as well as a plaza with a Target and some other options.

10

Debra L

30 Apr 2024

·

Stayed 1 night

Room was huge! So nice after spending a week on a cruise ship.

10

melvin

29 Nov 2025

·

Stayed 1 night

Nice and clean, but if you get an even room bring ear plugs. You’re right next to the expressway.

10

Victoria

1 Dec 2024

·

Stayed 3 nights

Rooms are large and clean! Staff is nice and black out shades are a great bonus!

10

Tiffany

29 Dec 2025

·

Stayed 1 night

Very nice rooms. Conveniently located close to the highway and several restaurants.

10

James

28 Nov 2024

·

Stayed 1 night

I would suggest requesting a room not facing rt 77, its noisy.

6

Danielle

2 Jun 2025

·

Stayed 2 nights

Everything was very outdated and the breakfast was tasteless.... but you cant beat the location!

6

Beth

14 Apr 2025

·

Stayed 2 nights

The property overall was not bad. Our room was next to the elevator and you could hear it at night. The sofa in our room was not comfortable to sit on cushions were sunk in.

10

Robin

28 Mar 2025

·

Stayed 1 night

Room was very large and clean with wonderful bed. Sofa bed was old and sagging. Fortunately we did not have to use it for sleeping.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating, though check-in can be slow or understaffed and issue resolution varies.

Related guest reviews

10

Maria

6 Dec 2023

·

Stayed 1 night

The cleanliness, friendliness and comfort of this stay was a pleasant surprise. Breakfast was great and checkout easy. Wish the room ph worked because we couldn’t call the desk to find out how to access the tv guide. Other than that, it was great! Thanks!

6

Joanna

29 Dec 2025

·

Stayed 2 nights

Only one desk staff member was checking people in even though there was a line; that staff member insisted I sign a document with my address incorrect. When I stated my discomfort, he said he could only fix it after I signed. The room was good with the exception of the shades, which were not functioning properly, and the lack of furniture in shower/toilet area to set toiletries on. People may want to be aware that there is a bright light outside the window that shines into the room at night.

8

Jaquata

29 Sept 2025

·

Stayed 1 night

The staff was very accommodating and answered any and all questions. While complying all my requests 😌

10

Robert

17 Nov 2025

·

Stayed 1 night

Room was outstanding. Staff was great.

10

William J.

28 Aug 2025

·

Stayed 1 night

We did check in early and they said the room was ready, but it clearly was not. They expedited the cleaning and the staff was very friendly and personable.

10

Melodie

2 Sept 2025

·

Stayed 1 night

Very clean, safe. I asked for early check in and they accommodated my requests. This is my 2nd stay there and it was consistently clean and staff was pleasant.

10

Brittany

20 Nov 2025

·

Stayed 2 nights

Kim was fantastic, excellent customer service!

10

Ashley

27 Jul 2025

·

Stayed 1 night

Check in was smooth and the room was huge. Everyone was super friendly and helpful.

2

Jessi

1 Jun 2025

·

Stayed 5 nights

Staff was incredibly rude, they would not give me sheets to replace my own sheets without having me come down and I am sick so I sent my 19-year-old son down and they refused him sheets and then called the law on us which I find absolutely shocking since I’ve never been in trouble before in my life. I think you need to discuss some things with the manager there he has serious issues like anger issues. Getting the cops called because of sheets? Questionable I will definitely be posting on multiple sites about the core management and hospitality I received. Jessica McAlister

10

Joseph

13 Jun 2025

·

Stayed 1 night

Everyone at the hotel was extremely friendly and helpful. Great hotel and great people.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to Birkdale Village, restaurants, shops, and the interstate, making it practical for stopovers and errands. Some traffic noise affects rooms closest to the freeway.

Related guest reviews

10

barbara

25 Apr 2024

·

Stayed 1 night

Close to Birkdale Village.

10

Shawn

6 Jul 2025

·

Stayed 2 nights

Great location and friendly staff. Rooms were clean and comfortable, highly recommend.

10

Belinda

17 Jul 2025

·

Stayed 1 night

Nice property and efficient for the cost. Close by to shopping and dining in the nearby area.

8

Debra

18 Nov 2025

·

Stayed 4 nights

Staff courteous. Great location. Clean and roomy.

10

CIRO

5 Jun 2025

·

Stayed 4 nights

Property was nice well maintained and in a very convenient location. Many amenities just a walk distance.

10

kim

28 May 2025

·

Stayed 4 nights

convenient to shopping to locations easy access to the expressway

10

Pamela

29 Jul 2025

·

Stayed 1 night

Perfect location for our needs.

10

Tiffany

29 Dec 2025

·

Stayed 1 night

Very nice rooms. Conveniently located close to the highway and several restaurants.

8

Richard

11 Feb 2025

·

Stayed 1 night

Very nice facility and staff. Only negative is the road noise from I-75. I expect the rooms on the east side of the building are much quieter.

10

Ahmed

21 Jun 2025

·

Stayed 1 night

Large room, set back from highway, and close to dining and shopping.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed hot options and waffles, while others found items basic, lukewarm, or not replenished, with limited dietary choices. Coffee quality varies.

Related guest reviews

10

Elisha

26 Oct 2025

·

Stayed 1 night

The room was clean and comfortable! It was spacious and enjoyable! Breakfast was good but I would add an alternative meat to pork also. Everything was good overall.

6

Nancy

24 Oct 2025

·

Stayed 1 night

This hotel is definitely a "get what you pay for" place. It was inexpensive and clean enough for the quick amount of time that I was there. The breakfast was awful. They had runny sausage gravy (like water thin), and what looked like fried eggs, but they were all stuck together and rubbery and the sausage had a weird taste. I pretty much gave up at that point, and decided on a bowl of cereal, and even that was stale. They did have waffles and that actually saved the day. The waffle iron and batter was great. I normally like protein at breakfast, but at least I didn't starve, and had a great fresh waffle. Maybe they should just stick with that!

10

Lynda B

8 Aug 2025

·

Stayed 1 night

We loved the hotel. Having a suite made it so comfortable. The lobby was very nice, staff was helpful, breakfast was plentiful with many choices, and the location was great. The only negative was that there was no ventilation in the bathroom. We will definitely stay here again.

10

Patricia

11 Nov 2025

·

Stayed 1 night

Clean spacious room. Variety of breakfast items. Close to dining and stores.

10

Jesse

25 Sept 2025

·

Stayed 1 night

The Breakfast was delicious.

10

Sylvia

19 Jul 2025

·

Stayed 2 nights

Clean and excellent breakfast

10

Cheri

11 Aug 2024

·

Stayed 3 nights

Easy, efficient check-in. Everything was nice and clean! Brekkie was a lil underwhelming.

8

Melissa

11 Sept 2024

·

Stayed 1 night

Breakfast wasn’t kept supplied. Went for breakfast and some items were out and not restocked and no one was around to tell

10

Tom

2 Aug 2025

·

Stayed 3 nights

Outside, front entrance area, needed trash p/u. Great property and value. Only issue - coffee at brkfst could be warmer. When a pumped from container, even when frrsh, came out luke warm.

10

Regina

28 Jul 2025

·

Stayed 3 nights

Great stay, Comfy, clean and very great staff. The breakfast was not very good. Sausage had cold grease on it and the eggs, not good. But everything else was good.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$75
February	US$74
March	US$80
April	US$90
May	US$91
June	US$91
July	US$91
August	US$86
September	US$87
October	US$100
November	US$95
December	US$80

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $129
20 $78	21 $84	22 $84	23 $84	24 $84	25 $100	26 $103
27 $72	28 $78	29 $78	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $103	3 $114
4 $76	5 $83	6 $83	7 $86	8 $96	9 $151	10 $158
11 $89	12 $83	13 $83	14 $83	15 $83	16 $151	17 $165
18 $76	19 $83	20 $83	21 $83	22 $83	23 $131	24 $131
25 $79	26 $79	27 $79	28 $79	29 $79	30 $103	31 $103

Comfort Suites near Birkdale Village- Huntersville

Prices for Comfort Suites near Birkdale Village- Huntersville

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Suite (2 King Beds)

Suite, 1 King Bed with Sofa Bed, Accessible

Suite (2 Queen Beds with Sofabed)

Suite, 1 King Bed, Accessible

Guest reviews of Comfort Suites near Birkdale Village- Huntersville

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites near Birkdale Village- Huntersville

Considering this hotel for your trip?

Prices for upcoming dates