Comfort Inn & Suites Chesapeake - Portsmouth
US$86
/ night
Avg. for September
Select dates to see prices and availability
US$86
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Inn & Suites Chesapeake - Portsmouth average US$71 in the cheapest month (January) and US$132 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$71 |
| February | US$77 |
| March | US$84 |
| April | US$97 |
| May | US$104 |
| June | US$123 |
| July | US$132 |
| August | US$105 |
| September | US$86 |
| October | US$91 |
| November | US$77 |
| December | US$73 |
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Sept · US$86
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Most expensive: July (~US$132)
Cheapest: January (~US$71)
About this property
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 72 individually decorated guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Location
When you stay at Comfort Inn & Suites Chesapeake - Portsmouth in Chesapeake, you'll be in the business district, within a 15-minute drive of Greenbrier Mall and Norfolk State University. This hotel is 15.3 mi (24.7 km) from Naval Station Norfolk and 7.5 mi (12.1 km) from Waterside District.
What's nearby
Rivers Edge(2.1 Miles)
The Crossings at Deep Creek Shopping Center(2.8 Miles)
Dismal Swamp Canal(3 Miles)
Rivers Casino Portsmouth(3.1 Miles)
Deep Creek Park(4.1 Miles)
LeMans Karting(4.2 Miles)
Crestwood Park(4.3 Miles)
Harbour North Park(5 Miles)
Dominion Marketplace(5.4 Miles)
Commodore Theatre(5.4 Miles)
Portsmouth Art and Cultural Center(5.4 Miles)
Emanuel AME Church(5.5 Miles)
Frank D Lawrence Stadium(5.5 Miles)
United States Lightship Portsmouth(5.5 Miles)
Portsmouth City Park(5.5 Miles)
The preferred airport for Comfort Inn & Suites Chesapeake - Portsmouth is Norfolk Intl. Airport (ORF)(17.6 Miles)
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Room service
Garden
Location
3355 S. Military Highway, Virginia, United States of America
Rivers Edge (2.1 Miles)
The Crossings at Deep Creek Shopping Center (2.8 Miles)
Dismal Swamp Canal (3 Miles)
Rivers Casino Portsmouth (3.1 Miles)
Deep Creek Park (4.1 Miles)
LeMans Karting (4.2 Miles)
Room options
6
Room, 1 King Bed, Accessible (Efficiency)
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 1 King Bed, Jetted Tub
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
Suite
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
4
Room, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
Suite, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 6
250 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
7.5
Good
Based on 1,002 verified reviews
Who stays here?
Business
8%
Couple
23%
Family
42%
Group
6%
Solo
19%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Comfort Inn & Suites Chesapeake - Portsmouth, many guests report dirty or poorly maintained rooms with odors, pests, and broken items, plus complaints about worn facilities, inconsistent breakfast, surprise fees, unreliable Wi‑Fi, and an often uneasy neighborhood.
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What guests think
Across reviews of Comfort Inn & Suites Chesapeake - Portsmouth, many guests report dirty or poorly maintained rooms with odors, pests, and broken items, plus complaints about worn facilities, inconsistent breakfast, surprise fees, unreliable Wi‑Fi, and an often uneasy neighborhood.
Service feedback is mixed: several praise friendly front desk staff, while others cite rudeness, slow or absent help, and disputes over deposits or refunds. A few guests liked the spacious rooms, quiet stays, and value when things worked as expected. Overall, expect a budget-level stay with uneven quality.
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AI-generated summary based on recent guest reviews
Facilities
Aging or closed amenities are common: the pool is often dirty/cloudy or out of service, the gym smells moldy, elevator/doors need attention, and vending/ice machines frequently do not work. Parking can be tight, with some concerns at rear entrances.
Related guest reviews
8
Yuliana
6 Mar 2023
·
Stayed 2 nights
I had two issues with this place. My room's bedsheets had stains on it and the second lock on the door didnt work. After I spoke to the front desk about it, I was told the door's lock didnt work because the door didn't fit the frame correctly and they couldn't do anything about it because that meant they would need to replace the whole door. For the sheets issue, they said they had no other room and simply gave me new sheets so I could replace them myself. Pool was also out of service. Everything else was fine
I had two issues with this place. My room's bedsheets had stains on it and the second lock on the door didnt work. After I spoke to the front desk about it, I was told the door's lock didnt work because the door didn't fit the frame correctly and they couldn't do anything about it because that meant they would need to replace the whole door. For the sheets issue, they said they had no other room and simply gave me new sheets so I could replace them myself. Pool was also out of service. Everything else was fine
10
Marjorie A
5 Feb 2024
·
Stayed 2 nights
The property needs to have working vending machines.There was nothing to drink including water and the complimentary juice machine was out of service.
The property needs to have working vending machines.There was nothing to drink including water and the complimentary juice machine was out of service.
2
Jered
30 Jun 2025
·
Stayed 2 nights
Absolutely disgusting. The entire hotel is filthy and poorly maintained. In the common areas, thick layers of dust on the coffee and juice machines. Flies were IN the bread box. None of the water features in the lobby were functional. Elevator did not have a passing inspection notice posted. Light fixtures falling of the wall in the pool area. Pool was cloudy - water chemical balance was questionable. Carpet was soiled all throughout the hotel. In my room, mold/mildew was all over the calking. Hair dryer was broken. Refrigerator is wired to an on/off switch in the wall (presumably to save electricity cost). This resulted in a horrible smelling refrigerator which is practically ruined. All signs point to management which is cutting corners and not properly cleaning or maintaining the property. This has been my experience at most Comfort Inn locations - I will actively avoid them in the future.
Absolutely disgusting. The entire hotel is filthy and poorly maintained. In the common areas, thick layers of dust on the coffee and juice machines. Flies were IN the bread box. None of the water features in the lobby were functional. Elevator did not have a passing inspection notice posted. Light fixtures falling of the wall in the pool area. Pool was cloudy - water chemical balance was questionable. Carpet was soiled all throughout the hotel. In my room, mold/mildew was all over the calking. Hair dryer was broken. Refrigerator is wired to an on/off switch in the wall (presumably to save electricity cost). This resulted in a horrible smelling refrigerator which is practically ruined. All signs point to management which is cutting corners and not properly cleaning or maintaining the property. This has been my experience at most Comfort Inn locations - I will actively avoid them in the future.
8
KAREN
17 Mar 2025
·
Stayed 2 nights
Not enough parking if coming in late due to trucks taking up multiple spots
Not enough parking if coming in late due to trucks taking up multiple spots
10
Donna
17 Apr 2024
·
Stayed 3 nights
Needs additional parking
Needs additional parking
4
Patrick
16 Jul 2025
·
Stayed 1 night
The property has potential. The rooms are large, like really large. Bed was ok. But here is where it was disappointing. Room: Bathtub Caulk had black mold. The drain for the tub/shower was not working properly. Curtains had visible dark yellow stains, questionable stains on the sofa chair and the worse was the really strong marijuana smell in the room, especially as you walked in. Property: The gym is really unusable. There is a really really strong moldy smell. The pool, I don't think I would jump in that water.... If they put more effort in the property, has lots of potential.
The property has potential. The rooms are large, like really large. Bed was ok. But here is where it was disappointing. Room: Bathtub Caulk had black mold. The drain for the tub/shower was not working properly. Curtains had visible dark yellow stains, questionable stains on the sofa chair and the worse was the really strong marijuana smell in the room, especially as you walked in. Property: The gym is really unusable. There is a really really strong moldy smell. The pool, I don't think I would jump in that water.... If they put more effort in the property, has lots of potential.
6
Nancy
12 Jul 2025
·
Stayed 1 night
Room was ok, but the property felt unsecure. We parked near the back door which was propped open because the key access wasn't working. We vacated our handicapped parking spot because there was a large pile of dog feces and soggy dog food that looked like it had been there quite some time. The smell was unpleasant. A couple people were sitting on folding chairs smoking right outside the propped door. Once inside, the room was fine. Beds were fairly comfortable, and the bathroom was clean. Other than a faulty shower curtain, everything worked fine. Breakfast was average for this kind of hotel - carbs and sugar (make your own waffles or grab a muffin) with some instant eggs and a basket of mealy apples. Workable for a 12-hour stay but we were glad to get on our way.
Room was ok, but the property felt unsecure. We parked near the back door which was propped open because the key access wasn't working. We vacated our handicapped parking spot because there was a large pile of dog feces and soggy dog food that looked like it had been there quite some time. The smell was unpleasant. A couple people were sitting on folding chairs smoking right outside the propped door. Once inside, the room was fine. Beds were fairly comfortable, and the bathroom was clean. Other than a faulty shower curtain, everything worked fine. Breakfast was average for this kind of hotel - carbs and sugar (make your own waffles or grab a muffin) with some instant eggs and a basket of mealy apples. Workable for a 12-hour stay but we were glad to get on our way.
4
James
7 Jul 2025
·
Stayed 3 nights
The grounds were dirty and messy. All the water features were not working and were filled with hard stains. My room smelled of mold, which made me wash all my clothes. I brought with me to get the smell out. There was mold in the bathtub, and there were holes in the carpet. Lastly, the elevator was out of inspection for a month, and a posted sign from the city indicated this. The day I left, the elevator company came to repair it.
The grounds were dirty and messy. All the water features were not working and were filled with hard stains. My room smelled of mold, which made me wash all my clothes. I brought with me to get the smell out. There was mold in the bathtub, and there were holes in the carpet. Lastly, the elevator was out of inspection for a month, and a posted sign from the city indicated this. The day I left, the elevator company came to repair it.
8
Kristen
29 Jan 2024
·
Stayed 1 night
Property was great. Unfortunately pool and work out area were closed. What we were looking for in a place to stay
Property was great. Unfortunately pool and work out area were closed. What we were looking for in a place to stay
6
Justin
25 Jul 2024
·
Stayed 3 nights
Their rooms and lobby were clean and the breakfast was good, I'll give them that. But there was mold growing on the tables in the pool area, the halls were usually absolutely filthy and smelling of garbage/feces, and the workout room literally smelled like a basement. Couldn't breathe in there, much less work out. Also the vending machines and ice machines did not work. When I addressed this with a staff upon checking out (whom was very polite, that much I can also say), I was told there are "renovations" planned for the fall. Needless to say, I won't be back to find out. Save your money and get a budget room somewhere, because we may as well have.
Their rooms and lobby were clean and the breakfast was good, I'll give them that. But there was mold growing on the tables in the pool area, the halls were usually absolutely filthy and smelling of garbage/feces, and the workout room literally smelled like a basement. Couldn't breathe in there, much less work out. Also the vending machines and ice machines did not work. When I addressed this with a staff upon checking out (whom was very polite, that much I can also say), I was told there are "renovations" planned for the fall. Needless to say, I won't be back to find out. Save your money and get a budget room somewhere, because we may as well have.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is a recurring problem: many mention stained furnishings and linens, mold/mildew and strong odors, plus pests including roaches, ants, and several bedbug reports. A smaller number found their rooms acceptably clean.
Related guest reviews
4
James
28 Nov 2025
·
Stayed 1 night
It was an average stay, but I had a cockroach in my bath towel when I pulled it out to use.
It was an average stay, but I had a cockroach in my bath towel when I pulled it out to use.
2
Phaon
8 Sept 2025
·
Stayed 1 night
Cleanliness!!!!!!!!
Cleanliness!!!!!!!!
2
Jered
30 Jun 2025
·
Stayed 2 nights
Absolutely disgusting. The entire hotel is filthy and poorly maintained. In the common areas, thick layers of dust on the coffee and juice machines. Flies were IN the bread box. None of the water features in the lobby were functional. Elevator did not have a passing inspection notice posted. Light fixtures falling of the wall in the pool area. Pool was cloudy - water chemical balance was questionable. Carpet was soiled all throughout the hotel. In my room, mold/mildew was all over the calking. Hair dryer was broken. Refrigerator is wired to an on/off switch in the wall (presumably to save electricity cost). This resulted in a horrible smelling refrigerator which is practically ruined. All signs point to management which is cutting corners and not properly cleaning or maintaining the property. This has been my experience at most Comfort Inn locations - I will actively avoid them in the future.
Absolutely disgusting. The entire hotel is filthy and poorly maintained. In the common areas, thick layers of dust on the coffee and juice machines. Flies were IN the bread box. None of the water features in the lobby were functional. Elevator did not have a passing inspection notice posted. Light fixtures falling of the wall in the pool area. Pool was cloudy - water chemical balance was questionable. Carpet was soiled all throughout the hotel. In my room, mold/mildew was all over the calking. Hair dryer was broken. Refrigerator is wired to an on/off switch in the wall (presumably to save electricity cost). This resulted in a horrible smelling refrigerator which is practically ruined. All signs point to management which is cutting corners and not properly cleaning or maintaining the property. This has been my experience at most Comfort Inn locations - I will actively avoid them in the future.
2
Michael
23 Jun 2025
·
Stayed 2 nights
Forced to check in late. Room was dirty, worn, smelled horrible. Refused to stay. Demanded refund.
Forced to check in late. Room was dirty, worn, smelled horrible. Refused to stay. Demanded refund.
2
Amanda
9 Mar 2025
·
Stayed 1 night
The room was dirty, the sheets has hair and other objects on them. There were stains on lamb shades, sofa, and bedding. I felt like I was being bitten by bugs all night.
The room was dirty, the sheets has hair and other objects on them. There were stains on lamb shades, sofa, and bedding. I felt like I was being bitten by bugs all night.
2
Sarah
2 Jul 2024
·
Stayed 1 night
Very very dirty
Very very dirty
2
Deborah
7 Apr 2025
·
Stayed 1 night
Room smell like mildew mold wrinkle pillow cases like they haven’t been changed the phone had black furry stuff on the receiver and base ants infestation it got in my food I asked was they goin to replace he said no he gave us another room not as many ants but musty mildew for still there I asked for wash cloths and never got them I will never ever stay or recommend oh stained funky furniture as well
Room smell like mildew mold wrinkle pillow cases like they haven’t been changed the phone had black furry stuff on the receiver and base ants infestation it got in my food I asked was they goin to replace he said no he gave us another room not as many ants but musty mildew for still there I asked for wash cloths and never got them I will never ever stay or recommend oh stained funky furniture as well
4
DENISE
4 Aug 2025
·
Stayed 5 nights
Breakfast provided was decent and the clerk at the desk in the morning was great. The mold in the air conditioner for our room was horrible and made me ill. There was mold in the coffee pot reservoir as well. The couch was stained as well as the carpet. The hotel is not being kept up with maintenance.
Breakfast provided was decent and the clerk at the desk in the morning was great. The mold in the air conditioner for our room was horrible and made me ill. There was mold in the coffee pot reservoir as well. The couch was stained as well as the carpet. The hotel is not being kept up with maintenance.
2
Joshua
31 Aug 2025
·
Stayed 1 night
Upon check in we went to the room to check it before bringing the whole family in. We saw a live bedbug which lead to checking things over. We then found a dead bedbug and lots of stains on the mattress. The room was gross, stuff on the walls, floor, lamp, table, etc. We immediately confronted staff about the issues as we were not going to stay in those conditions. They refused to offer solutions and refused our refund. We had to cancel plans because of this and drive home. We are so upset with this situation and our kids are devastated that our trip was cut short.
Upon check in we went to the room to check it before bringing the whole family in. We saw a live bedbug which lead to checking things over. We then found a dead bedbug and lots of stains on the mattress. The room was gross, stuff on the walls, floor, lamp, table, etc. We immediately confronted staff about the issues as we were not going to stay in those conditions. They refused to offer solutions and refused our refund. We had to cancel plans because of this and drive home. We are so upset with this situation and our kids are devastated that our trip was cut short.
2
Larry
19 Aug 2023
·
Stayed 1 night
The hotel was nasty it had roaches the furniture was soiled the place should be shut down. I booked through Travelocity and that was a bad idea because you can't get a refund
The hotel was nasty it had roaches the furniture was soiled the place should be shut down. I booked through Travelocity and that was a bad idea because you can't get a refund
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AI-generated summary based on recent guest reviews
Rooms
Rooms are sometimes spacious, but many describe worn decor, maintenance issues (broken fixtures, HVAC problems, confusing or nonworking TVs/fridges), and strong odors. Wi‑Fi reliability is a recurring complaint, and bed comfort varies from fine to needing replacement.
Related guest reviews
4
Cheryl
25 Apr 2023
·
Stayed 2 nights
Its supposed to be a non smoking hotel, but our room smelled very musty/smoke. The furniture (club chairs, ottoman was stained) the bed skirt was nasty . Couple stains on the white comforter. The king bed was comfortable and sheets were soft. The bathroom was nice, clean. The area next door was unkept, trash laying around. There were no bugs in the room which was a plus. and Chanty the front desk attendant was a charm!
Its supposed to be a non smoking hotel, but our room smelled very musty/smoke. The furniture (club chairs, ottoman was stained) the bed skirt was nasty . Couple stains on the white comforter. The king bed was comfortable and sheets were soft. The bathroom was nice, clean. The area next door was unkept, trash laying around. There were no bugs in the room which was a plus. and Chanty the front desk attendant was a charm!
8
Marlene
18 Jun 2025
·
Stayed 2 nights
The beds were uncomfortable and need to be replaced. The mattress top and bottom box spring. Some new pillows also. The breakfast was good for the food choices that they had out.
The beds were uncomfortable and need to be replaced. The mattress top and bottom box spring. Some new pillows also. The breakfast was good for the food choices that they had out.
4
raymond
26 Jun 2025
·
Stayed 3 nights
I was on a business trip they offered free wifi .but actually had no service was supposed to stay 3 day stayed only 1 .they said they would have it up and running and would call me when they did and it never happened .i lost a day of work remote absolutely awful
I was on a business trip they offered free wifi .but actually had no service was supposed to stay 3 day stayed only 1 .they said they would have it up and running and would call me when they did and it never happened .i lost a day of work remote absolutely awful
6
Helena
19 Jun 2023
·
Stayed 4 nights
Older needs work / repairs. Staff nice.
Older needs work / repairs. Staff nice.
8
James
3 Aug 2023
·
Stayed 1 night
Room looked worn. Need to upgrade furniture and fixtures
Room looked worn. Need to upgrade furniture and fixtures
4
Patrick
16 Jul 2025
·
Stayed 1 night
The property has potential. The rooms are large, like really large. Bed was ok. But here is where it was disappointing. Room: Bathtub Caulk had black mold. The drain for the tub/shower was not working properly. Curtains had visible dark yellow stains, questionable stains on the sofa chair and the worse was the really strong marijuana smell in the room, especially as you walked in. Property: The gym is really unusable. There is a really really strong moldy smell. The pool, I don't think I would jump in that water.... If they put more effort in the property, has lots of potential.
The property has potential. The rooms are large, like really large. Bed was ok. But here is where it was disappointing. Room: Bathtub Caulk had black mold. The drain for the tub/shower was not working properly. Curtains had visible dark yellow stains, questionable stains on the sofa chair and the worse was the really strong marijuana smell in the room, especially as you walked in. Property: The gym is really unusable. There is a really really strong moldy smell. The pool, I don't think I would jump in that water.... If they put more effort in the property, has lots of potential.
6
Lucinda
13 Jun 2024
·
Stayed 3 nights
Refrigerator didn't work. Lamps were rusty. Wasn't nasty but needs a upgrade.
Refrigerator didn't work. Lamps were rusty. Wasn't nasty but needs a upgrade.
6
Pamela
13 Oct 2025
·
Stayed 1 night
The room was hot when we arrived and had a strange oder.
The room was hot when we arrived and had a strange oder.
6
Eric
22 Jun 2025
·
Stayed 1 night
They said wifi has been not working for days. Bathroom sink was clogged. Had to brush teeth in tub
They said wifi has been not working for days. Bathroom sink was clogged. Had to brush teeth in tub
6
John
17 Sept 2023
·
Stayed 2 nights
Room was spacious and clean. Breakfast was not great.
Room was spacious and clean. Breakfast was not great.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: some guests praise friendly, accommodating front-desk staff, while others report rudeness, slow check-in, difficulty getting towels/housekeeping, hard-to-find staff, and disputes over deposits or refunds.
Related guest reviews
4
Crystal
9 Jun 2025
·
Stayed 2 nights
We were unaware till we showed up to pay that we had to put a deposit down on top of wht we were already paying. And the guy at the desk double charged us for our deposit. Then told us he would refund it and we woul get it back within the half hour. After talking to our bank we find out it will be back in 6 days. He then conti to ask us for money every time we saw him.
We were unaware till we showed up to pay that we had to put a deposit down on top of wht we were already paying. And the guy at the desk double charged us for our deposit. Then told us he would refund it and we woul get it back within the half hour. After talking to our bank we find out it will be back in 6 days. He then conti to ask us for money every time we saw him.
10
Donna
6 Oct 2024
·
Stayed 3 nights
Perfect time of the year - no big events, so not a lot of traffic in this area and not a lot of other people here. So it's very quiet and great parking. Staff always friendly and helpful.
Perfect time of the year - no big events, so not a lot of traffic in this area and not a lot of other people here. So it's very quiet and great parking. Staff always friendly and helpful.
2
Kellee
27 Sept 2025
·
Stayed 1 night
Extremely rude staff. Waited 20 minutes at check-in while staff stood outside and smoked. Room was in the high 90’s when we got in and extremely humid. Turned air on and went to dinner to leg room cool down. 45 minutes later still very warm. TV was not straight forward and had to switch inputs- instead of explaining that the staff begrudgingly came to my room to fix it like I was an idiot. Room wasn’t very clean. No tub stopper- for bathing my child. Exterior was filthy and littered with trash. There was a single story building on the side with people sitting outside being very loud smoking and drinking with large aggressive dogs. Wouldn’t not recommend this hotel to anyone.
Extremely rude staff. Waited 20 minutes at check-in while staff stood outside and smoked. Room was in the high 90’s when we got in and extremely humid. Turned air on and went to dinner to leg room cool down. 45 minutes later still very warm. TV was not straight forward and had to switch inputs- instead of explaining that the staff begrudgingly came to my room to fix it like I was an idiot. Room wasn’t very clean. No tub stopper- for bathing my child. Exterior was filthy and littered with trash. There was a single story building on the side with people sitting outside being very loud smoking and drinking with large aggressive dogs. Wouldn’t not recommend this hotel to anyone.
6
Regina
29 Jan 2023
·
Stayed 1 night
The check in was horrible my room wasn’t ready til 6pm i we there at 3pm
The check in was horrible my room wasn’t ready til 6pm i we there at 3pm
10
trina
9 Nov 2025
·
Stayed 2 nights
The front desk clerk was very kind and friendly.
The front desk clerk was very kind and friendly.
10
Ryan
22 Jan 2024
·
Stayed 2 nights
I appreciated the excellent staff service and the cleanliness
I appreciated the excellent staff service and the cleanliness
2
Storm
10 Feb 2024
·
Stayed 4 nights
Positive: the pool was open. Breakfast was average but good. Hot showers. Negative: There were times you couldn’t find anyone at the front desk and would have to call a number to find someone. Unable to get towels for the pool. Could never find housekeepers in the morning just would see a cart with no one around so we kept the same towels for our entire 5 day stay. Mini fridge didn’t work and we had to get in contact with the front desk to learn to turn it on with a switch. Trash piled up in our room because we couldn’t find housekeepers so when speaking to the front desk he gave me a large trash bag that we kept in our room on the floor by the door. The tub drain was broken and the pieces were just laying in the tub. Overall you get what you pay for. Somewhere cheap but decent enough that it doesn’t have bugs or sketchy people outside
Positive: the pool was open. Breakfast was average but good. Hot showers. Negative: There were times you couldn’t find anyone at the front desk and would have to call a number to find someone. Unable to get towels for the pool. Could never find housekeepers in the morning just would see a cart with no one around so we kept the same towels for our entire 5 day stay. Mini fridge didn’t work and we had to get in contact with the front desk to learn to turn it on with a switch. Trash piled up in our room because we couldn’t find housekeepers so when speaking to the front desk he gave me a large trash bag that we kept in our room on the floor by the door. The tub drain was broken and the pieces were just laying in the tub. Overall you get what you pay for. Somewhere cheap but decent enough that it doesn’t have bugs or sketchy people outside
6
Ginger
3 Sept 2024
·
Stayed 3 nights
Needs some updates for sure. We have stayed at this hotel twice and I don’t think I have EVER seen anyone that works there smile. It kinda makes you feel like you’re a bother to them. I don’t think we will stay there next year. I definitely want to feel comfortable but you won’t if you stay there.
Needs some updates for sure. We have stayed at this hotel twice and I don’t think I have EVER seen anyone that works there smile. It kinda makes you feel like you’re a bother to them. I don’t think we will stay there next year. I definitely want to feel comfortable but you won’t if you stay there.
10
Brian
19 May 2025
·
Stayed 1 night
Nice manager!
Nice manager!
2
Joshua
31 Aug 2025
·
Stayed 1 night
Upon check in we went to the room to check it before bringing the whole family in. We saw a live bedbug which lead to checking things over. We then found a dead bedbug and lots of stains on the mattress. The room was gross, stuff on the walls, floor, lamp, table, etc. We immediately confronted staff about the issues as we were not going to stay in those conditions. They refused to offer solutions and refused our refund. We had to cancel plans because of this and drive home. We are so upset with this situation and our kids are devastated that our trip was cut short.
Upon check in we went to the room to check it before bringing the whole family in. We saw a live bedbug which lead to checking things over. We then found a dead bedbug and lots of stains on the mattress. The room was gross, stuff on the walls, floor, lamp, table, etc. We immediately confronted staff about the issues as we were not going to stay in those conditions. They refused to offer solutions and refused our refund. We had to cancel plans because of this and drive home. We are so upset with this situation and our kids are devastated that our trip was cut short.
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AI-generated summary based on recent guest reviews
Location
Location feedback is divided: several guests felt the surrounding area was run-down or unsafe at night, while others appreciated a quiet setting and convenience to nearby needs or Rivers Casino.
Related guest reviews
8
Marianne
27 Mar 2025
·
Stayed 1 night
Our stay was comfortable and pleasant. The area was safe. It is a good choice for a reasonable hotel to stay in the area we needed.
Our stay was comfortable and pleasant. The area was safe. It is a good choice for a reasonable hotel to stay in the area we needed.
2
Christopher
5 Mar 2023
·
Stayed 1 night
This place was in very unsafe area, afraid to leave the hotel after dark. The room was filthy and there were stains on the sheets and bath towels. DO NOT STAY HERE!
This place was in very unsafe area, afraid to leave the hotel after dark. The room was filthy and there were stains on the sheets and bath towels. DO NOT STAY HERE!
8
Ralph
10 Nov 2023
·
Stayed 1 night
The desk clerk was extremely helpful, accommodating our needs. However the hotel is showing age and the property is located in an area that caused concern for security and safety
The desk clerk was extremely helpful, accommodating our needs. However the hotel is showing age and the property is located in an area that caused concern for security and safety
6
David
9 Jul 2023
·
Stayed 1 night
Good quick location to the new Rivers Casino at a cheap price.
Good quick location to the new Rivers Casino at a cheap price.
10
Joleen
11 Jul 2025
·
Stayed 2 nights
Great stay. Nice quiet location.
Great stay. Nice quiet location.
8
Rashawna
22 Mar 2024
·
Stayed 1 night
I liked that everything is close and convenient
I liked that everything is close and convenient
8
dawn
7 Jan 2024
·
Stayed 1 night
The back dumpster area by the rear entrance is a mess. I would highly recommend cleaning that area up. Although some updates needed the room was very clean, as were the bedsheets. No complaints inside. The area was a little rough to be out at night.
The back dumpster area by the rear entrance is a mess. I would highly recommend cleaning that area up. Although some updates needed the room was very clean, as were the bedsheets. No complaints inside. The area was a little rough to be out at night.
8
Beverly
27 Jul 2025
·
Stayed 1 night
Building was good shape.Area around hotel was run down.
Building was good shape.Area around hotel was run down.
8
Mercy
25 Oct 2023
·
Stayed 1 night
Rooms are clean but the property is located in a not so clean area.
Rooms are clean but the property is located in a not so clean area.
4
Sara
8 May 2023
·
Stayed 1 night
The associate helping us was very nice but she was alone. At one point I came down to get some bedding for the pull out couch (which was filthy, btw.) and I stood in line for 20 minutes. I finally went back upstairs to my room and came down later. There was a homeless man who was sleeping in an alcove just across from the elevator. I notified the hotel staff and he was escorted out. The breakfast was okay, but the juice and water machine was broken. The staff had to try to keep pitchers of water and lemonade filled. The hotel was in a very unsafe neighborhood. When my family and I arrived, there were 3 or 4 police cars at the property next door. Couple that with the homeless man on our floor, I didn't feel safe at all. I was so happy to just get out of there. Hotel staff was polite, but they are working in horrible conditions. We won't come back here.
The associate helping us was very nice but she was alone. At one point I came down to get some bedding for the pull out couch (which was filthy, btw.) and I stood in line for 20 minutes. I finally went back upstairs to my room and came down later. There was a homeless man who was sleeping in an alcove just across from the elevator. I notified the hotel staff and he was escorted out. The breakfast was okay, but the juice and water machine was broken. The staff had to try to keep pitchers of water and lemonade filled. The hotel was in a very unsafe neighborhood. When my family and I arrived, there were 3 or 4 police cars at the property next door. Couple that with the homeless man on our floor, I didn't feel safe at all. I was so happy to just get out of there. Hotel staff was polite, but they are working in horrible conditions. We won't come back here.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is inconsistent: some enjoyed the hot breakfast and waffles, but many found items not replenished, limited selection, or broken beverage machines.
Related guest reviews
8
Rachael
9 Dec 2023
·
Stayed 1 night
The indoor pool and free breakfast which the waffle are awesome
The indoor pool and free breakfast which the waffle are awesome
2
Kellie
25 Apr 2023
·
Stayed 2 nights
The hotel was dirty and didnt have enough linens, pillows, or bed clothes. The hotel was in a state of disrepair. It had broken doors, glass in the grass around the property, and the staff was difficult to find. They were watching shows on their phones while talking to them. They kept running out of food during breakfast and the juice machine was broken. It was an awful experience.
The hotel was dirty and didnt have enough linens, pillows, or bed clothes. The hotel was in a state of disrepair. It had broken doors, glass in the grass around the property, and the staff was difficult to find. They were watching shows on their phones while talking to them. They kept running out of food during breakfast and the juice machine was broken. It was an awful experience.
4
Cristin
13 Jul 2025
·
Stayed 1 night
This looked like it used to be a decent hotel but it is falling into disrepair. The breakfast ran out of most of the food 15 minutes before the end of breakfast and they wouldn’t restock anything. There were bugs in the fold out couch, which was extremely uncomfortable. We also had to pay an extra $50 deposit with a service fee. I would not recommend staying here.
This looked like it used to be a decent hotel but it is falling into disrepair. The breakfast ran out of most of the food 15 minutes before the end of breakfast and they wouldn’t restock anything. There were bugs in the fold out couch, which was extremely uncomfortable. We also had to pay an extra $50 deposit with a service fee. I would not recommend staying here.
6
Isa
1 Jan 2026
·
Stayed 3 nights
I rent a suit when I tell the lady in the counter she want to charge me $66 dollars extra for a suit I walk on Tuesday for breakfast at 8:45 no bread no juice and no fruit everything was poor I don’t like the experience there
I rent a suit when I tell the lady in the counter she want to charge me $66 dollars extra for a suit I walk on Tuesday for breakfast at 8:45 no bread no juice and no fruit everything was poor I don’t like the experience there
4
Marlene
27 Jan 2023
·
Stayed 1 night
TV did not work. Handle on microwave was broken. Curtains were torn. Temperature control knob on refrigerator was broken off. Breakfast was not ready at the scheduled time
TV did not work. Handle on microwave was broken. Curtains were torn. Temperature control knob on refrigerator was broken off. Breakfast was not ready at the scheduled time
2
Storm
10 Feb 2024
·
Stayed 4 nights
Positive: the pool was open. Breakfast was average but good. Hot showers. Negative: There were times you couldn’t find anyone at the front desk and would have to call a number to find someone. Unable to get towels for the pool. Could never find housekeepers in the morning just would see a cart with no one around so we kept the same towels for our entire 5 day stay. Mini fridge didn’t work and we had to get in contact with the front desk to learn to turn it on with a switch. Trash piled up in our room because we couldn’t find housekeepers so when speaking to the front desk he gave me a large trash bag that we kept in our room on the floor by the door. The tub drain was broken and the pieces were just laying in the tub. Overall you get what you pay for. Somewhere cheap but decent enough that it doesn’t have bugs or sketchy people outside
Positive: the pool was open. Breakfast was average but good. Hot showers. Negative: There were times you couldn’t find anyone at the front desk and would have to call a number to find someone. Unable to get towels for the pool. Could never find housekeepers in the morning just would see a cart with no one around so we kept the same towels for our entire 5 day stay. Mini fridge didn’t work and we had to get in contact with the front desk to learn to turn it on with a switch. Trash piled up in our room because we couldn’t find housekeepers so when speaking to the front desk he gave me a large trash bag that we kept in our room on the floor by the door. The tub drain was broken and the pieces were just laying in the tub. Overall you get what you pay for. Somewhere cheap but decent enough that it doesn’t have bugs or sketchy people outside
10
Conner
18 Dec 2023
·
Stayed 2 nights
The room was clean, the hotel was nice, the breakfast food was perfect, and the staff was friendly
The room was clean, the hotel was nice, the breakfast food was perfect, and the staff was friendly
8
Brett
16 Mar 2025
·
Stayed 4 nights
Pleasant hotel with clean rooms and good breakfast for the price.
Pleasant hotel with clean rooms and good breakfast for the price.
4
Joseph
22 May 2023
·
Stayed 1 night
Room was not clean. Found last guests (?) trash in the room. Breakfast was awful. Lots of the breakfast equipment was broken and options were slim. They were out of many Continental items. Fine hotel if you just need a bed to sleep for a couple hours but should have been priced more like a Motel. Staff wasn't very friendly either
Room was not clean. Found last guests (?) trash in the room. Breakfast was awful. Lots of the breakfast equipment was broken and options were slim. They were out of many Continental items. Fine hotel if you just need a bed to sleep for a couple hours but should have been priced more like a Motel. Staff wasn't very friendly either
4
Sara
8 May 2023
·
Stayed 1 night
The associate helping us was very nice but she was alone. At one point I came down to get some bedding for the pull out couch (which was filthy, btw.) and I stood in line for 20 minutes. I finally went back upstairs to my room and came down later. There was a homeless man who was sleeping in an alcove just across from the elevator. I notified the hotel staff and he was escorted out. The breakfast was okay, but the juice and water machine was broken. The staff had to try to keep pitchers of water and lemonade filled. The hotel was in a very unsafe neighborhood. When my family and I arrived, there were 3 or 4 police cars at the property next door. Couple that with the homeless man on our floor, I didn't feel safe at all. I was so happy to just get out of there. Hotel staff was polite, but they are working in horrible conditions. We won't come back here.
The associate helping us was very nice but she was alone. At one point I came down to get some bedding for the pull out couch (which was filthy, btw.) and I stood in line for 20 minutes. I finally went back upstairs to my room and came down later. There was a homeless man who was sleeping in an alcove just across from the elevator. I notified the hotel staff and he was escorted out. The breakfast was okay, but the juice and water machine was broken. The staff had to try to keep pitchers of water and lemonade filled. The hotel was in a very unsafe neighborhood. When my family and I arrived, there were 3 or 4 police cars at the property next door. Couple that with the homeless man on our floor, I didn't feel safe at all. I was so happy to just get out of there. Hotel staff was polite, but they are working in horrible conditions. We won't come back here.
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AI-generated summary based on recent guest reviews
2
Mary
9 Aug 2026
·
Stayed 3 nights
The room was very dirty. Crumbs of food along the baseboards, the mattress cover was stained, the chair and ottoman were both covered in dark stains. The bathroom had cobwebs under the counter top. The room was supposed to be a suite but half the room was empty. There was an odor in the room as well. I requested a refund after about five minutes in the room.
The room was very dirty. Crumbs of food along the baseboards, the mattress cover was stained, the chair and ottoman were both covered in dark stains. The bathroom had cobwebs under the counter top. The room was supposed to be a suite but half the room was empty. There was an odor in the room as well. I requested a refund after about five minutes in the room.
6
christina
31 Jul 2026
·
Stayed 2 nights
Location was excellent. Hotel is dated and needs some improvements. Staff was kind and accommodating .
Location was excellent. Hotel is dated and needs some improvements. Staff was kind and accommodating .
6
Karen
29 Jul 2026
·
Stayed 1 night
The hotel itself was nice, didn’t like the smell in the hallways and room. Didn’t like the the location.
The hotel itself was nice, didn’t like the smell in the hallways and room. Didn’t like the the location.
4
Nataysha
26 Jul 2026
·
Stayed 3 nights
Very out dated, we had to ask for towels. The room wasn’t ready and it wasn’t after check in time. You had to get to breakfast early cause when it ran out they did not replenish the few items that was available.
Very out dated, we had to ask for towels. The room wasn’t ready and it wasn’t after check in time. You had to get to breakfast early cause when it ran out they did not replenish the few items that was available.
2
Irene
14 Jul 2026
·
Stayed 7 nights
Please do not stay here front desk people was so rude and snobby breakfast ran out every morning pool was closed by health department had holes in the comforter and the housekeepers never changed our sheets we stayed for 2 weeks never will I stay here again
Please do not stay here front desk people was so rude and snobby breakfast ran out every morning pool was closed by health department had holes in the comforter and the housekeepers never changed our sheets we stayed for 2 weeks never will I stay here again
Property policies
Check-in
Check-out
From 16:00 to 04:30
Before 11:00
FAQs about Comfort Inn & Suites Chesapeake - Portsmouth
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM until 4:30 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 35.00, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific room features for accessibility may be available upon request.
What is the location of the property in relation to key landmarks?
The hotel is located in the business district of Chesapeake, within a 15-minute drive of Greenbrier Mall and Waterside District. It is approximately 15.3 miles from Naval Station Norfolk and 10.8 miles from Old Dominion University.
Does the property have a swimming pool?
Yes, the hotel features an indoor pool, and guests can access the pool from 9:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of cribs or extra beds. Guests are encouraged to contact the property directly for specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 99.91550519049072USD
- 2026-09-16: 82.89212016003418USD
- 2026-09-17: 88.91452256134033USD
- 2026-09-18: 130.87833921197512USD
- 2026-09-19: 130.44898053399658USD
- 2026-09-20: 70.69140217697144USD
- 2026-09-21: 80.9195083789673USD
- 2026-09-22: 81.22021788848878USD
- 2026-09-23: 83.92422695013428USD
- 2026-09-24: 78.92695139978028USD
- 2026-09-25: 126.89781106481934USD
- 2026-09-26: 126.89781106481934USD
- 2026-09-27: 70.66101347595215USD
- 2026-09-28: 79.92641179101562USD
- 2026-09-29: 78.92695139978028USD
- 2026-09-30: 72.9402188640442USD
- 2026-10-01: 73.93967485430909USD
- 2026-10-02: 117.90569541137695USD
- 2026-10-03: 117.90569541137695USD
- 2026-10-04: 69.93186069030762USD
- 2026-10-05: 73.93875945245361USD
- 2026-10-06: 80.92481594934083USD
- 2026-10-07: 78.92695139978028USD
- 2026-10-08: 78.9216262255249USD
- 2026-10-09: 139.89346313897707USD
- 2026-10-10: 139.89346313897707USD
- 2026-10-11: 72.9402188640442USD
- 2026-10-12: 74.92913624066162USD
- 2026-10-13: 82.9208320913086USD
- 2026-10-14: 77.92361815454102USD
- 2026-10-15: 81.92282402032471USD
- 2026-10-16: 120.90405898120117USD
- 2026-10-17: 117.90569541137695USD
- 2026-10-18: 72.93357339865112USD
- 2026-10-19: 73.92967584942627USD
- 2026-10-20: 86.9225905199585USD
- 2026-10-21: 84.92368734136963USD
- 2026-10-22: 86.92004675903321USD
- 2026-10-23: 126.90078612084962USD
- 2026-10-24: 122.90297096173096USD
- 2026-10-25: 72.9402188640442USD
- 2026-10-26: 74.92913624066162USD
- 2026-10-27: 73.92967584942627USD
- 2026-10-28: 76.9280482211914USD
- 2026-10-29: 73.93967485430909USD
- 2026-10-30: 106.91169272137452USD
- 2026-10-31: 110.89951767755127USD
- 2026-11-01: 73.92967584942627USD
- 2026-11-02: 73.92967584942627USD
- 2026-11-03: 73.92967584942627USD
- 2026-11-04: 73.92967584942627USD
- 2026-11-05: 77.92749981048584USD
- 2026-11-06: 109.91005629119873USD
- 2026-11-07: 102.91386876031494USD
- 2026-11-08: 68.96238851177979USD
- 2026-11-09: 69.93186069030762USD
- 2026-11-10: 72.93357339865112USD
- 2026-11-11: 73.92967584942627USD
- 2026-11-12: 77.92749981048584USD
- 2026-11-13: 103.9133291515503USD
- 2026-11-14: 101.91441717102052USD
- 2026-11-15: 69.93954918569946USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 9:00 AM to 10:00 PM.
- Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- Early check-in fee: USD 35.00 (subject to availability)
- Late check-out fee: USD 35.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Hot tub/Jacuzzi
Swimming pool
Non-smoking rooms
Room service
Garden
Activities
Swimming pool
Garden
Pool indoor
Outdoor heated pool
Pool (Indoor)
Fitness Center (nearby)
Services
24-Hour Front Desk
Internet
Free wi-fi
General
Room service
Non-smoking rooms
Hot tub/Jacuzzi
Spa & wellness centre
Family room
Parking
Parking
Free parking
Parking Onsite