Name: Kaloha Holiday Resort Phillip Island
Address: 17-21 Steele Street, Cowes, Victoria, Australia, Cowes, Victoria, AU
Price range: $85–$192 per night
Rating: 8.35

What guests think

At Kaloha Holiday Resort Phillip Island, travellers praise the beachside location and friendly staff, generally clean, comfortable rooms, and family friendly amenities, while some note thin walls, dated fittings, occasional housekeeping lapses, and maintenance issues.

Self check in and check out work smoothly for many guests and parking is straightforward. The Palms restaurant earns praise, but opening hours can be limited or taken up by functions. Facilities like the pool, spa and playground are handy, though the spa may require booking and is not always hot. Overall, expect a relaxed, family friendly base with modest rooms and occasional noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access, an on site restaurant, pool, spa and a playground are appreciated, and parking is easy. Some note the spa requires booking or is not consistently warm, the playground/jumping pillow is dated or removed, and the pool feels smaller than photos.

Related guest reviews

8

Snezana

Feb 23, 2025

·

Stayed 1 night

The location is amazing as you have direct access to beach and when you are finished at beach you can use the facilities of the swimming pool and the hot tub. The children play ground is good however we didn’t find the trampoline pillow. What wasn’t good was there is no bath within the cabins so hard when wanting to bath young toddler who aren’t keen on a shower. Also not all rooms have a ceiling fan so warm in bedroom without a ceiling fan. The bed quality is terrible as the springs can be felt and really a rough sleep. But regardless the experience was great due to location

10

Garth

Jan 20, 2023

·

Stayed 3 nights

Great easy access pool and easy access to the beach

8

Kathleen

Dec 9, 2023

·

Stayed 5 nights

We loved how close this property was to the beach and it was also a short walk from Cowes Jetty and Thompson Ave shops. The room was clean and had basic amenities. The room included a hair dryer, which was an unexpected perk. The resort has been designed that you could stay without needing reception, through online check-in/out, perfect if you arrive/leave outside reception hours. We had to ask for some larger plates and cutlery but reception was accommodating. There is a restaurant within the property, and some meals are nice from it. Unfortunately the TV channels hardly worked so we didn't actually watch it. Despite the spa not being very warm, we still enjoyed it a few times during our stay.

10

Vineela

Feb 9, 2025

·

Stayed 1 night

The property looks recently renovated and is PRETTY clean ..... value for money compared to other properties in the area... Spa and pool are clean too ... could be a little bit warmer but in great condition..

10

Hannah

Feb 15, 2024

·

Stayed 1 night

Check in is smooth with free parking, complete amenities in the rooms, kitchen, dining, outdoor tables, shower and jacuzzi. They also have outdoor pool and jacuzzi to enjoy in the evening it’s amazing I highly recommend.

10

Shannon

Jan 31, 2023

·

Stayed 1 night

Kaloha is in an excellent spot, with private access to the beach. The complex is large, but quiet considering how many people can stay. The pool is lovely, the playground is fine (a little dated) and the room was very clean and tidy. The room had everything we needed for a short stay. All staff we interacted with were friendly and welcoming.

4

Shay

Jan 21, 2024

·

Stayed 2 nights

Room was dirty (as stated in a large number of reviews) appeared to not have been cleaned properly before stay. Pool is much smaller then it seems from website photos

6

Fiona

Jul 28, 2023

·

Stayed 3 nights

We stayed for 3 nights in July to visit the penguin parade. Overall it was fairly good value, but it really is a motel. On check in I was advised the restaurant and bar isn’t open at all today,on a Sunday, in school holidays! The location is great - the beach is just down the end of the road, and the main streets of town about 5 mins drive away. There’s a small kids playground on site. Their website advertises a jumping pillow, which my kids were excited about - but it’s been dismantled. We went for a walk to the beach - though never found it! We walked about 5 mins to the end of the property and came to a door that led to a promenade, that was not beach front - but we couldn’t get back through it if we walked out (luckily I checked!). The best part about the “resort” was the hot spa. BUT - something they didn’t tell me on check in, nor is it in the guest info folder - you have to request they turn it on so it’s hot when you want it. We were lucky in day 1 and 2, but on our last day it wasn’t hot when we went in. It took about an hour to heat up, not too bad - but very important information they do not make known. We had a drainage issue in our bathroom and it became very unsafe. I would have hoped they would move us, but they just gave us a wad of towels each day to put down. another flaw is there’s no instructions for how to use the cooktop. They provide a guest folder with instructions for WiFi and AC and lots of other info - but nothing on the cooktop - crazy!

10

Adam

Jul 9, 2025

·

Stayed 1 night

Friendly staff. Good coffee machine in cabin. Fantastic beach access. The outdoor spa was clean.

8

Francis

Dec 14, 2024

·

Stayed 1 night

It was my first time and the facilities is awesome with the pool and spa outdoor. Not sure why the spa need booking and unfortunately power outage. But overall a good experience and will come again

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Cleanliness

Many guests find rooms and grounds very clean, but a recurring minority report lapses such as dust, cobwebs, stained or unwashed dishes, moldy grout and worn bathrooms.

Related guest reviews

10

Lisa

Apr 17, 2025

·

Stayed 4 nights

The room was fresh and clean but found a dirty mug and teaspoons in the cupboard. The bathroom door in room 18 was hard to open and close. I also paid $60 for chocolates but received a 340g box of Cadbury Favourites which was disappointing. The staff were friendly and helpful. The restaurant on-site is handy but not open every day. I enjoyed the spa and like that you can book the spa. Overall I enjoyed our stay.

10

Paul

Oct 26, 2025

·

Stayed 1 night

Clean tidy and quiet comfortable room A1

2

Katrina

May 26, 2024

·

Stayed 1 night

Room was shocking dirty with cobwebs everywhere hanging down and walls had thick dust all over them that when you touch them you left a handprint. Blinds were splattered with Brown filth. Old prehistoric blankets on the bed, cold for winter, need to update their bedding. Outside lights did not come on when it was dark out and dangerous to walk down the stairs, sensors are not set for the right timing/season. Bathroom rot around cupboards. Overall, not a pleasant stay, would not visit here again.

10

Nalaka

Oct 2, 2025

·

Stayed 1 night

Clean, comfortable beds. Friendly staff.

10

Justin

Feb 5, 2026

·

Stayed 2 nights

Beautiful clean grounds, very peaceful and very friendly helpful staff. Have stayed here a few times and always look forward to returning!

10

Bettina

Sep 11, 2025

·

Stayed 1 night

Super Umgebung, gute Unterkunft. Zimmer war ziemlich neu und sehr sauber.

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6

Chris

Mar 17, 2024

·

Stayed 2 nights

A bit below par, mouldy shower, very basic accommodation. Will not go back again

4

Shay

Jan 21, 2024

·

Stayed 2 nights

Room was dirty (as stated in a large number of reviews) appeared to not have been cleaned properly before stay. Pool is much smaller then it seems from website photos

6

Bethany

Mar 29, 2024

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Stayed 3 nights

Customer service was good and the most important things in the room were clean, however there was dust everywhere (including a bathroom vent that I don't think has ever been cleaned) and lots of squashed bugs over the ceiling and blinds. The room is described as sound proof but is far from it! You can hear next doors conversations. The room was a bit tired, the paint around the door frames and on the doors were really badly flaked away. Distance to the beach was amazing. If youre looking for a budget place to stay close to the beach where you just need a bed to sleep in, its perfect. If youre looking for a bit more comfort or luxury, probably not the place.

8

Wani

Jun 12, 2023

·

Stayed 1 night

Good size family room. Bathroom could be updated (rusty towel holder, toilet button stuck, toilet seat was moving, dirty grouts, wash basin slow drainage). Kitchen we have to wash dishes but no scourer/sponge was provided. Most cups were tea stained already.

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Rooms

Rooms range from modern and spacious to dated and basic; many are comfortable, but several guests report thin walls and noise from neighbors. Bed comfort varies, and some rooms show wear or have issues like weak water pressure, faulty fixtures or limited heating.

Related guest reviews

10

Elena

Aug 4, 2024

·

Stayed 1 night

Perfect location, so close to the centre and to the beach. Loved the tropical view with many palms. We had a huge jetted spa in the room. The room is a bit dated but very clean. Happy to book again.

8

Neil and Stacey

Mar 17, 2024

·

Stayed 2 nights

Nice property. Clean, tidy and a short walk to Cowes Main Street. It’s not a 5 star hotel but it doesn’t pretend to be one. The buildings are old but the rooms have been renovated enough to be comfortable. Very quiet area, close to a beach. If you struggle with stairs or even taking your bags upstairs then request a ground floor as there are no lifts. Would stay here again

6

Felicitie

Sep 7, 2023

·

Stayed 1 night

A property with lots of potential but unfortunately very dated. Toilet in the room was blocked and water pressure extremely low . Online check-in and check out which lacked personal interaction.

4

Elizabeth

Feb 28, 2024

·

Stayed 3 nights

I had no contact with staff until the final morning when housekeeping staff barged into the room at 09:00 insisting that I’d already checked out. The room was very small and noisy. Placing numerous tables & chairs outside each room creates a perception that guests can sit outside someone’s room all night drinking and smoking - which they did. The room I stayed in had been only partially clean with parts of the bathroom dirty and the microwave dirty. Apart from 2 cups, 2 saucers and 2 teaspoons there was no crockery or cutlery and yet there was a microwave, toaster and electric kettle and access to a BBQ area. When booking the room there was no indication that the room was situated up 16 steps. Neither was there any indication that the room overlooked van sites with those residents having set up a noisy externally located TV together with 8 seats. Even cabins in caravan parks offer a separation from capers. In summary: a very budget stay without the benefit of a budget price.

2

Chui Man Shirley

Aug 12, 2024

·

Stayed 1 night

到達時前台沒有人, 找不到酒店房, 花天30分鐘才找到. 此外天氣很冷室內竟然沒暖氣, 一家人就好像住在街邊一樣. 完全不能接受。

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8

Susan

Apr 29, 2024

·

Stayed 2 nights

Great location, restaurant onsite, walking distance to shops, supermarket and activities. Walls are thin though so could hear all the noise from others . Room very big, comfy bed and great facilities

8

Nina

Dec 3, 2023

·

Stayed 1 night

The location of the resort was great - the backdoor opened right on the beach. The bed and pillows were not super comfy. The crockery and cutlery were not clean either. The furniture inside the room was beaten up - needed an upgrade. But the resort was nice looking with lots of palm trees. It was an ok stay, and would consider staying here again.

6

Michelle

Feb 2, 2025

·

Stayed 3 nights

The property stated the rooms were sound proof and very highly rated in this regard. We strongly disagree with this statement as the rooms were not at all sound proof. You could hear a lot of sounds from neighbouring apartments. They also said the way had block out blinds and this wasn’t the case.

8

Wani

Jun 12, 2023

·

Stayed 1 night

Good size family room. Bathroom could be updated (rusty towel holder, toilet button stuck, toilet seat was moving, dirty grouts, wash basin slow drainage). Kitchen we have to wash dishes but no scourer/sponge was provided. Most cups were tea stained already.

8

Simon

Aug 12, 2025

·

Stayed 1 night

A decent motel choice in a tropical environment 😎. Rooms are clean with rather thin walls.

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Service

Staff are widely described as friendly and helpful, and digital self check in/out is smooth. A few guests experienced poor communication or service, including unavailable reception, early housekeeping entry and one report of rudeness.

Related guest reviews

10

Jeffrey

Apr 20, 2025

·

Stayed 2 nights

The staff was excellent Room was clean

4

Elizabeth

Feb 28, 2024

·

Stayed 3 nights

I had no contact with staff until the final morning when housekeeping staff barged into the room at 09:00 insisting that I’d already checked out. The room was very small and noisy. Placing numerous tables & chairs outside each room creates a perception that guests can sit outside someone’s room all night drinking and smoking - which they did. The room I stayed in had been only partially clean with parts of the bathroom dirty and the microwave dirty. Apart from 2 cups, 2 saucers and 2 teaspoons there was no crockery or cutlery and yet there was a microwave, toaster and electric kettle and access to a BBQ area. When booking the room there was no indication that the room was situated up 16 steps. Neither was there any indication that the room overlooked van sites with those residents having set up a noisy externally located TV together with 8 seats. Even cabins in caravan parks offer a separation from capers. In summary: a very budget stay without the benefit of a budget price.

10

Danni

May 7, 2023

·

Stayed 1 night

Easy check-in and check-out

2

Bruna

Jan 22, 2025

·

Stayed 1 night

Wasn’t clean the room and the manager she’s a such rude person!

8

Ross

Oct 5, 2023

·

Stayed 3 nights

Loved the digital check-in and checkout feature.

10

Nalaka

Oct 2, 2025

·

Stayed 1 night

Clean, comfortable beds. Friendly staff.

10

Justin

Feb 5, 2026

·

Stayed 2 nights

Beautiful clean grounds, very peaceful and very friendly helpful staff. Have stayed here a few times and always look forward to returning!

10

james

Mar 7, 2024

·

Stayed 2 nights

The owners who recently bought the business were extremely kind to change our booking from level 1 to ground ( issue walking upstairs) better facilities with no extra charge. Very friendly & professional.

10

Nimal

Sep 1, 2025

·

Stayed 2 nights

This was the second time we spent here for two nights. Quiet location and clean rooms. Very attentive and friendly staff.

10

Lokesh

Aug 25, 2024

·

Stayed 1 night

Friendly staff and service - accomodating spa at checkout time.

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Location

Consistently praised for easy walking access to the beach, Cowes’ shops, restaurants and jetty; also handy for reaching the Penguin Parade by car.

Related guest reviews

10

Colin

Aug 7, 2024

·

Stayed 1 night

Close to everything. Easy access to the beach. Parking was easy.

8

Neil and Stacey

Mar 17, 2024

·

Stayed 2 nights

Nice property. Clean, tidy and a short walk to Cowes Main Street. It’s not a 5 star hotel but it doesn’t pretend to be one. The buildings are old but the rooms have been renovated enough to be comfortable. Very quiet area, close to a beach. If you struggle with stairs or even taking your bags upstairs then request a ground floor as there are no lifts. Would stay here again

10

Katharine

Aug 13, 2024

·

Stayed 1 night

Perfect location for a night on Philip Island. 15 mins from penguin parade and a few steps from the beach. Wish we could have stayed longer.

8

Sidonie

Dec 11, 2022

·

Great location - a short walk to cowes along the beach. Near a great playground for our daughter.

8

Ronny

May 11, 2025

·

Stayed 1 night

Great location with rear beach access, walking distance to all shops and restaurants

8

Geoff

May 10, 2024

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Stayed 2 nights

Clean and tidy. Close to waterfront and walking distance to shops.

8

Lance

Jan 6, 2025

·

Stayed 6 nights

Great resort, ideally located walking distance to beach, shops & restaurants

10

Wayne

Jan 17, 2023

·

Stayed 19,369 nights

Great location and just a stones throw from everything

10

andrea

Jul 4, 2023

·

Stayed 1 night

Great location

10

Sylvia

Nov 5, 2025

·

Stayed 3 nights

Great unit (2 BR Villa), great location to the beach and to the main strip. Would definitely stay again.

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AI-generated summary based on recent guest reviews

Dining

The Palms on site restaurant earns strong reviews for food and service, but hours can be limited or taken by functions and breakfast is not available. Other dining options are a short walk away.

Related guest reviews

8

Jason

Apr 9, 2025

·

Stayed 1 night

We only stayed one night, but I can see the appeal for longer stays. Check-in/Check-out is by email. Fully equipped rooms, many dining options close by and great beach access. The TV remote was broken, and could have more coffee an sugar in the room.

8

Kathleen

Dec 9, 2023

·

Stayed 5 nights

We loved how close this property was to the beach and it was also a short walk from Cowes Jetty and Thompson Ave shops. The room was clean and had basic amenities. The room included a hair dryer, which was an unexpected perk. The resort has been designed that you could stay without needing reception, through online check-in/out, perfect if you arrive/leave outside reception hours. We had to ask for some larger plates and cutlery but reception was accommodating. There is a restaurant within the property, and some meals are nice from it. Unfortunately the TV channels hardly worked so we didn't actually watch it. Despite the spa not being very warm, we still enjoyed it a few times during our stay.

10

Keith

Apr 26, 2023

·

Stayed 1 night

We only stayed here for one night. The room was comfortable. It was nice to have a restaurant on site. We ate there and the food was EXCELLENT! They were just about to close but they still accommodated us. So nice.

8

Geoffrey

Jun 15, 2024

·

Stayed 2 nights

Delivered as expected. The accommodation provided the expected facility for our 2-night winter visit. An added bonus was the on-site 'The Palms' restaurant.

10

Kaajal

Nov 26, 2024

·

Stayed 2 nights

We enjoyed our stay. Room was clean. Bed was comfortable. Restaurants were limited though.

10

Sharron

May 26, 2025

·

Stayed 2 nights

A weekend of nostalgia visiting childhood memories with two older ladies heading in different directions. Aloha was perfect for us as who ever stayed in (we had one hire car) was a step from wild beach walking and a block from a charming shopping precinct. The on site restaurant was superb.

10

Samara

Apr 22, 2024

·

Stayed 3 nights

Really friendly staff, great on site restaurant.

10

Deborah

May 18, 2023

·

Stayed 1 night

This property was great. Staff went out of their way to assist me. Extremely clean room. Only issue could have had a large plate and some bowls and additional cutlery. The on site restaurant serves high quality food. Bed was comfortable. If full it could be a bit noisy but not an issue off season. Would stay there again.

8

Ron

Mar 12, 2024

·

Stayed 2 nights

Very friendly staff. The only issue I had were the steep stairs to the room which was on the 1st floor. I hadn't checked when I booked, which is entirely my fault. The bed was a little hard for my liking, but I find that at most places we stay. We dined onsite at the Palms restaurant, and the food and service were excellent. I would stay again, but would make sure I had a ground floor room.

6

Stephen

Feb 2, 2025

·

Stayed 2 nights

Room was clean and comfortable. Could only use the restaurant one night, other times it was booked for functions and no communication letting us know and not open for breakfast. Staff were very friendly though. A bit noisy at times around the resort.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$185
February	$136
March	$136
April	$138
May	$140
June	$116
July	$101
August	$102
September	$118
October	$132
November	$125
December	$140

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $156	3 $167
4 $115	5 $104	6 $104	7 $104	8 $105	9 $116	10 $121
11 $115	12 $94	13 $95	14 $85	15 $96	16 $123	17 $118
18 $104	19	20	21	22	23	24
25	26 $165	27 $90	28 $85	29 $90	30 $157	31 $192

Kaloha Holiday Resort Phillip Island

Prices for Kaloha Holiday Resort Phillip Island

Monthly average prices

About this property

Location

Room options

Classic Queen Room

Deluxe 2 Bedroom Beachfront Villa

2 Bedroom Beachfront Villa

Queen Spa Room

King Room

Family Room

Two Bedroom Family Unit

Family Room with 1 Queen + 3 Single Beds

3 Bedroom Beachfront Villa

Family Spa Room

Family Room with Two Queen Beds

Guest reviews of Kaloha Holiday Resort Phillip Island

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Kaloha Holiday Resort Phillip Island

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $130	23 $128	24 $128	25	26
27 $128	28 $128	29 $134	30 $127