Name: Chateau Saint John Trademark Collection by Wyndham
Address: 369 Rockland Road, Mount Pleasant, Saint John, Canada, Saint John, Saint John County, CA
Price range: US$113–US$350 per night
Rating: 9.05

What guests think

Across recent reviews, travellers describe Chateau Saint John Trademark Collection by Wyndham as welcoming and good value, highlighted by genuinely friendly staff, easy access, and plentiful free parking including covered underground spaces.

Rooms are widely described as large and comfortable, though a subset mention dated decor, occasional odors, or minor maintenance issues like low water pressure or noisy HVAC. Breakfast receives strong praise for quality and barista coffee service, while some experienced lines and noted limited vegetarian or vegan options. The location suits drivers and ferry users, but walking to uptown takes 15–20 minutes with hills and highway surroundings that some disliked. Overall, expect warm service and a comfortable, car-friendly stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is repeatedly praised, including secure heated underground spaces; several guests also appreciated free laundry and an on-site EV charger. Facilities are otherwise limited: a basic gym and no on-site restaurant or active bar for dinner.

Related guest reviews

10

Helena

20 Feb 2025

·

Stayed 1 night

Excellent staff, covered and heated parking which was great as it snowed overnight. It’s a quiet location and excellent staff

8

Yee

25 Sept 2025

·

Stayed 2 nights

No restaurant site. No within walking distance for restaurants.

10

Kevin

18 Sept 2025

·

Stayed 1 night

The staff were great. The downtown area had some great dining options. I appreciate the electric car charger.

8

Sarmad

26 Nov 2024

·

Stayed 1 night

Nice property, clean rooms, friendly staff, 20 minutes walk to downtown, hot table breakfast. The gym is basically 4 cardio machines and some weights. Good stay overall.

10

David

2 Feb 2026

·

Stayed 1 night

Had a great night sleep, comfortable beds, beautiful room. Very nice breakfast. Heated underground parking.

10

blair

1 Jun 2025

·

Stayed 1 night

EXELLENT PLACE TO STAY, UNDERGROUND PARKING A BONUS

10

William

22 Oct 2025

·

Stayed 1 night

This was the nicest hotel I stayed at on a 16 day trip. Great room, great breakfast, staff was very helpful, and the washers and dryers are free to use. Everything about the hotel was well done. I would definitely stay here again.

10

Julie

22 Sept 2025

·

Stayed 1 night

Everyone at the front desk was very nice. Rooms were upscale with nice touches like Nespresso machine. Good breakfast. Underground parking felt pretty safe and out of the weather. Easy access to the front desk.

10

Leanne

8 Mar 2025

·

Stayed 1 night

The complimentary underground parking option was convenient. The area was quiet outside and inside the building.

10

Karen

2 Sept 2025

·

Stayed 2 nights

This property was convenient - lots of free parking - breakfast was pretty good, staff were friendly and very helpful. Also an added plus - free laundry machines!

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Cleanliness

Most reviews call the property and rooms very clean, with housekeeping frequently praised. A minority reported odors or wear (old carpets, musty smells, peeling bathroom paint) and an occasional miss like hair on sheets.

Related guest reviews

10

Jon

7 Oct 2025

·

Stayed 2 nights

This was a nice place to stay except when we entered the room, it smelled like a strong bad body order.

6

Geoff

18 Sept 2025

·

Stayed 2 nights

The hotel was very clean, but our room had a smell of diesel fumes or off gassing of some plastics. Brought to the attention of the staff, but a shoulder shrug was about all they could offer.

10

Earl

12 Nov 2025

·

Stayed 1 night

Room was spotless. Warm and inviting. Staff was amazing and very helpful. Breakfast was delicious.

10

Dianne

20 Jan 2026

·

Stayed 1 night

Very clean room, breakfast was awesome love this hotel.

6

Sylvie

15 Feb 2026

·

Stayed 1 night

Staff was not has friendly has usual…we go there several times a year and they are usually very nice. The room was ok but the bathroom was disgusting!! The ceiling was pealing everywhere and we didn’t think it was in a fair condition to rent to people! It should be fixed because it’s not fun to pay that price

10

Emily

17 Aug 2025

·

Stayed 1 night

Clean, updated, great service

6

Galeeb

25 Jul 2025

·

Stayed 1 night

Fantastic staff but they need to do a reno. Very bad damp smell as carpets are old. Very old stained couch in rooms. The bed skirt and drapes looked like never been cleaned or steem cleaned like forever. Damp smell also from the drapes and not only very old carpet in room. Other Chateau hotels are really nice in Atlantic Camada compared to this one ( comparing with the one in Moncton and Halifax). Price per night should be 50% less from Moncton or Halifax as it’s really run down compared to both.

10

David

11 Sept 2025

·

Stayed 1 night

The room was very clean and the staff were very friendly and helpful!

10

Gary

15 Jun 2025

·

Stayed 1 night

Terrific stop. Parking was easy and staff were terrific. Room was spotless and comfortable.

8

Denise

22 Oct 2025

·

Stayed 1 night

Hair between sheets of one of the queen beds

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Rooms

Rooms are consistently spacious and comfortable, often quiet with supportive beds. Some guests noted dated decor, occasional noise from HVAC or nearby roads, and small issues like low shower pressure or TV setup.

Related guest reviews

10

Kimberly

29 Sept 2025

·

Stayed 1 night

Rooms were spacious and clean, parking was easy, staff were very friendly

8

William

25 Apr 2025

·

Stayed 1 night

Great place to stay, but: it would be nice if you could turn off the temperature control units which are on the noisy side.

6

Justine

13 Oct 2025

·

Stayed 2 nights

Great staff and good breakfast. Unfortunately, the people above us were very very loud. We did contact the front desk, but the noise continued well into the early hours of the morning. The shower pressure is extremely low and it takes a while for the hot water to appear (we stayed on the second floor). Another very minor inconvenience is that the king bed did not have a fitted sheet, just a regular sheet that wasn’t able to be tucked it. It kept rolling and bunching up.

10

Kevin

1 Oct 2025

·

Stayed 3 nights

Large rooms, very comfortable!

10

Victoria

27 May 2025

·

Stayed 2 nights

Loved our stay here! Property is dated but the room was massive and clean and had everything we needed!

10

Andrew

2 Oct 2025

·

Stayed 3 nights

Comfortable large room. You do get road noise but it didn't stop us sleeping. About a 20 minute walk to Uptown Saint John (hilly). Breakfast was disappointing - lots of disposables, fruit selection was apples or oranges only. Hot selection was the same each day and eggs were only scrambled. Excellent nespresso coffee. Reception staff extremely helpful.

10

Raymond

25 Nov 2025

·

Stayed 1 night

Lovely room. Very quiet.

10

Kathryn

21 Sept 2025

·

Stayed 1 night

Beautiful newer hotel with a large, inviting lobby full of comfortable furniture. The room was large, beautifully decorated and beds were very comfortable. Staff friendly and helpful. Full breakfast included was very good. Highly recommend!

10

Adam

25 Jun 2025

·

Stayed 2 nights

The staff was incredibly friendly. Our room (King suite) was super spacious and comfortable, although it was only 1 bed. I adjusted the coldness on the fridge and it got too warm inside. There were no instructions to indicate which way was colder. Also, no pool, but that's ok! The Bay of Fundy is nearby! The hotel is right off the highway, which is super convenient but not ideal for walking, even though many things are not far. Overall I'd still recommend it.

10

Kathleen

7 Feb 2025

·

Stayed 1 night

The room was large and well-appointed, beds were very comfortable and the heating/cooling worked well. The TV had some issues, but that was a minor inconvenience. Excellent hotel.

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Service

Service is a standout: staff at the front desk and breakfast are widely described as friendly, helpful, and accommodating, with occasional upgrades and thoughtful touches. A few guests experienced check-in delays or miscommunication.

Related guest reviews

10

Edna

28 Oct 2025

·

Stayed 2 nights

Amazing property, clean and comfortable and the staff was excellent. Lucas at the front desk went above and beyond to make sure our stay was enjoyable. Highly recommend this property.

10

sherry

3 Oct 2025

·

Stayed 1 night

Very nice employee and really good service

10

Judith

6 Jan 2026

·

Stayed 2 nights

From the check in until Check out everything was was excellent. The breakfast was one of the best we had experienced

10

Ray

17 Oct 2025

·

Stayed 1 night

We had a wonderful stay. The staff made our honeymoon very special with a room upgrade to a suite! We are so thankful and loved the whole experience. Breakfast was fantastic and the staff were all so friendly and welcoming. 10/10 experience!

4

Regie

9 Sept 2025

·

Stayed 1 night

I arrived at the hotel after 6 pm and I’m exhausted and tired for long drive but when we arrived there the reception said to us that due their shortness of employees my room wasnt ready! At 6 PM wasn’t ready!

10

Vincent Marc

22 Jun 2025

·

Stayed 2 nights

The hotel is awesome. Rooms are well appointed and cozy. Staff were amazing. Trudy who works the breakfast buffet is so friendly and helpful. She makes the rest of the staff better. Hotel is located in a wonderful part of town, near the Reversing Falls and fairly close to Irving Nature Park and downtown. A nice drive to St. Martin for the caves and the Cave Restaurant which truly does offer the very best chowder. Only small issue was a lack of shower pressure.

10

Tina

3 Oct 2024

·

Stayed 1 night

Very helpful front desk staff, particularly Haven but others, as well. Beautiful, comfortable lobby. Great breakfast, including delicious caramel latte. Comfortable room. Covered parking. All in all, we enjoyed our stay there.

10

Donna

18 Oct 2025

·

Stayed 1 night

We got in late, but the desk people were polite, sweet, and exceptionally professional. Would definitely recommend and come back if we ever have to come back to saint john

10

Parminder Singh

30 Jul 2025

·

Stayed 2 nights

The staff at Château Saint John were absolutely amazing—genuinely friendly and went out of their way to make us feel welcome. You can tell service is a top priority here. The rooms? They’re clean and comfortable, but definitely showing their age. Not a dealbreaker, though, especially with such a convenient location. It’s close to everything, making it easy to explore the city or get where you need to go.

10

Benjamin

14 Nov 2025

·

Stayed 1 night

A fantastic hotel at a great location in Saint John. The personnel are super friendly and caring. Would love to stay here again at the next opportunity.

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Location

Convenient for drivers and the ferry, but less walkable; reaching uptown often takes 15–20 minutes with hills and highway surroundings. Several reviews mentioned nearby encampments and construction affecting the area’s appeal.

Related guest reviews

10

Vanessa

6 Aug 2025

·

Stayed 2 nights

It’s right off the highway giving easy access. Staff really friendly it is like 15-20 walking distance to downtown

10

Andrew

2 Oct 2025

·

Stayed 3 nights

Comfortable large room. You do get road noise but it didn't stop us sleeping. About a 20 minute walk to Uptown Saint John (hilly). Breakfast was disappointing - lots of disposables, fruit selection was apples or oranges only. Hot selection was the same each day and eggs were only scrambled. Excellent nespresso coffee. Reception staff extremely helpful.

10

Elizabeth

11 Oct 2025

·

Stayed 1 night

Very comfortable bed! Quiet environment, nice breakfast, better than most inclusive breakfasts. Hotel seemed to be surrounded by highways and was not conducive to walking around in the area.

8

Eliezer

9 Aug 2025

·

Stayed 1 night

The Chateau at Saint John is an excellent hotel with beautiful rooms and suites. Everything is as promised (unlike the Chateau at Moncton), and the rooms feel really special. The suite in particular is huge, has a comfortable pull out bed from the sofa, a gorgeous shower and jacuzzi tub, a dining room, and much more. It’s too bad it’s right on the highway, but the sound proofing is good, and we slept well. The king size beds are very comfortable. Breakfast was good, but didn’t cater well to vegetarians or vegans (no soy or anything but regular milk for coffee, only a few fruit other than the eggs, bacon, sausage, etc). The staff at breakfast were so nice and friendly, that they cheered up every one in line. The joy there is contagious. Overall an excellent hotel let down only by the highway, no dinner at the hotel, and no vegan options for breakfast. But please don’t assume other Chateau’s by Wyndham are the same. The one at Moncton is terrible.

10

Denise L.

28 Oct 2024

·

Stayed 1 night

Great location to walk and explore St John. Nearby road construction and homeless encampment unfortunate. We were upgraded to a fine suite which we very much enjoyed.

10

Wolfgang

4 Oct 2025

·

Stayed 2 nights

Das Chateau St. John ist ein gutes Mittelklassehotel, das ca. 30 Minuten Fußweg entfernt von Downtown Saint John liegt. Wir waren dort zwei Nächte im Rahmen einer Tour durch den Osten Kanadas. Das Hotel ist verkehrsmäßig gut angebunden und bietet einen kostenlosen Parkplatz. Es gibt ein kostenloses Frühstück. Dabei holt man sich seine scrabled eggs, sowie spezielle Kaffees (Espresso, Capuccino) etc. an einem Tresen ab. Dahinter stand eine an Freundlichkeit nicht zu überbietende Dame, die eine Herzlichkeit versprüht hat, die man selten erlebt. Alleine diese Dame war den Besuch im Hotel wert. Für unseren Zweck - Besichtigung von St. John - war es insgesamt ein sehr gutes Hotel mit einem im Vergleich zu den Downtownhotels vernünftigen Preis-Leistungsverhältnis.

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8

Pat

22 Jun 2025

·

Stayed 2 nights

It is located near to downtown with an easy access to main roads. It has clean rooms and bathrooms as well as well kept common areas. Staff are friendly at the front desk and restaurant. We had included breakfast and it was very good (nespreso coffee and hot protein choices) offering multiple options. Parking is also included but the only thing I’d be concerned it is the homeless tents in front of the hotel then we are not sure it is safe to walk from the hotel to downtown. We saw a lot of homeless panhandling at the lights. We recommended it if you drive to it.

10

Filippe

8 Aug 2025

·

Stayed 1 night

Close to highway especially as we were road tripping

10

asfuyh*

22 Jun 2025

·

Stayed 1 night

Very nice hotel and convenient for our stay as it was close to the Bay Of Fundy Ferry we needed early in the morning

8

MARK

28 Sept 2024

·

Stayed 1 night

The presence of a homeless encampment between the hotel and the designated tourist areas was a huge negative.

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Dining

Breakfast is frequently praised for taste, variety, and barista coffee service, with thoughtful gluten-handling by staff. Some found lines or limited vegetarian/vegan options, and there is no on-site restaurant for dinner.

Related guest reviews

10

Rick

14 Oct 2025

·

Stayed 5 nights

Breakfast very good, very Clean room, staff was helpful and very friendly---Excellent in my book

10

David

20 Jul 2025

·

Stayed 1 night

Amazing by normal hotel standards, outstanding for Wyndham standards. Breakfast was included and was gluten friendly (by virtue of the staff managing the eggs/meat/potatoes for guests, keeping it behind the bar.)

10

Deborah

31 Aug 2025

·

Stayed 1 night

Loved the location, clean, comfortable, staff was great! Breakfast was good, but didn't like the set up (having to line up -which was very long - to be served for hot food and coffee in area was very weak. Everyone was talking about it. Fortunately we had Nespresso in our rooms - which we loved!

10

Ray

17 Oct 2025

·

Stayed 1 night

We had a wonderful stay. The staff made our honeymoon very special with a room upgrade to a suite! We are so thankful and loved the whole experience. Breakfast was fantastic and the staff were all so friendly and welcoming. 10/10 experience!

8

Yee

25 Sept 2025

·

Stayed 2 nights

No restaurant site. No within walking distance for restaurants.

8

Eliezer

9 Aug 2025

·

Stayed 1 night

The Chateau at Saint John is an excellent hotel with beautiful rooms and suites. Everything is as promised (unlike the Chateau at Moncton), and the rooms feel really special. The suite in particular is huge, has a comfortable pull out bed from the sofa, a gorgeous shower and jacuzzi tub, a dining room, and much more. It’s too bad it’s right on the highway, but the sound proofing is good, and we slept well. The king size beds are very comfortable. Breakfast was good, but didn’t cater well to vegetarians or vegans (no soy or anything but regular milk for coffee, only a few fruit other than the eggs, bacon, sausage, etc). The staff at breakfast were so nice and friendly, that they cheered up every one in line. The joy there is contagious. Overall an excellent hotel let down only by the highway, no dinner at the hotel, and no vegan options for breakfast. But please don’t assume other Chateau’s by Wyndham are the same. The one at Moncton is terrible.

10

Darlene

26 Oct 2025

·

Stayed 2 nights

Friendly staff and beautiful, very clean and fresh premises! Complimentary breakfast is far better than the usual - especially the custom coffee service and staff served hot plates!

10

Cynthia

3 Nov 2025

·

Stayed 7 nights

The eggs were poorly made. And they could have boiled eggs on the side.

10

Rosemarie

10 Apr 2025

·

Stayed 1 night

I like that they serve the eggs and bacon separate from self serve items and they keep the toaster used for gluten free bread behind the counter protected from cross contamination for celiac patrons. Unfortunately, I did get glutened from a local restaurant. Not the fault of the hotel but I wish they had a dining area too.

10

Jennifer

10 Aug 2025

·

Stayed 2 nights

Amazing!!! Everything about our stay was great. Breakfast service is best we’ve had at a hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$88
February	US$103
March	US$96
April	US$113
May	US$120
June	US$138
July	US$163
August	US$162
September	US$140
October	US$118
November	US$90
December	US$91

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $215	18 $138	19 $142
20 $119	21 $192	22 $311	23 $350	24 $169	25 $230	26 $214
27 $113	28 $176	29 $169	30 $192

Su	Mo	Tu	We	Th	Fr	Sa
				1 $176	2 $153	3 $153
4 $122	5 $182	6 $173	7 $146	8 $146	9 $169	10 $169
11 $151	12 $160	13 $176	14 $214	15 $184	16 $196	17 $169
18 $134	19 $151	20 $177	21 $163	22 $176	23 $169	24 $169
25 $130	26 $143	27 $149	28 $152	29 $149	30 $146	31 $146

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (City View)

Room, 1 King Bed

Room, 1 King Bed, City View

Suite, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, City View

Guest reviews

Superb

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chateau Saint John Trademark Collection by Wyndham

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Prices for upcoming dates