Is parking available at the property?

Yes, free self-parking is available on-site, including parking for RVs, buses, and trucks.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included for guests.

Are pets allowed at the property?

Yes, pets are allowed in specific rooms with a fee of CAD 28.75 per pet per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 11:00. Early check-in and late check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a registration desk, meeting spaces, and a pool. There are also elevators, step-free entrances, and well-lit paths to the entrance.

What is the location of the property in relation to key landmarks?

The hotel is located steps from East Point Shopping and 14 minutes by foot from McAllister Place. It is approximately 1.1 miles from Cineplex Cinemas Saint John and 2.5 miles from Stewart Hurley Arena.

Does the property have a swimming pool?

Yes, there is an indoor pool with a waterslide available for guests.

What are the policies for guests staying with children?

Up to 4 children aged 16 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hampton Inn & Suites Saint John - Spacious Rooms

Average nightly price at Hampton Inn & Suites Saint John by month, last 12 months (USD)
Month	Average price
January	US$86
February	US$97
March	US$91
April	US$105
May	US$112
June	US$124
July	US$146
August	US$155
September	US$160
October	US$114
November	US$86
December	US$88

What guests think

At Hampton Inn & Suites Saint John, travelers consistently highlight friendly staff, clean rooms, a convenient east-side location near shopping, and a popular pool with a waterslide, while breakfast often earns praise for variety and quality.

Common downsides include noise from teams or children, dated or worn rooms, and loud A/C. The pool area can feel overcrowded, the hot tub is occasionally out of order, and strong chlorine is noted. Housekeeping is generally good but inconsistencies appear in some bathrooms or bedding. Expect a family-friendly stay with strong service and amenities, plus some noise and wear.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Families like the pool with waterslide, but the pool is small or shallow and often crowded; several guests noted strong chlorine or closures, and the hot tub was sometimes out of order. A few mentioned a basic gym and appreciated the guest laundry.

Related guest reviews

8

Lynn

22 Apr 2025

·

Stayed 2 nights

Even though the pool and hot tub were down for renovations our stay was awesome. Our preference for stsy while visiting family in saint john nb

10

WenTing

22 Aug 2025

·

Stayed 1 night

confortable bedding, clean, great amenities, nice pool and water slide, and really thankful for the laundry room

6

Alisha

6 Dec 2024

·

Stayed 1 night

My biggest concern was the hot tub and pool, there were WAY too many people in it and WAY too many chemicals. The air burned the eyes and burned your throat and lungs! I told the maintenance man and he shut down the hot tub and us and another family left immediately.... my lungs and my 8 year olds lungs burned for 3 days afterwards!

8

Kaylynn

5 Sept 2025

·

Stayed 1 night

Hotel staff was friendly, rooms were nice and clean, breakfast buffet was delicious. The hot tub was out of order, which was a little disappointing, but those things happen. The only thing I genuinely didn’t like is that the hotel is advertised as having a pool… which it technically does however it’s small and shallow (4ft at its deepest) when people are going down the water slide it renders half the pool unusable because the slide launches them out far into the pool.

8

Natalie

25 Jul 2025

·

Stayed 1 night

Good stay and great breakfast. I've stayed here many times and every time the chlorine in the pool burns your eyes and you cant stay long. I've mentioned it to staff but nothing changes. This trip one of my kids started coughing uncontrollably because of the chlorine. We had to leave.

8

Cindy

6 Jul 2025

·

Stayed 1 night

Everything was perfect excepted the pool and the spa. They put too much chlorine in them and we were not able to enjoy it. We were forced to leave since we were coughing because of that. We were not the only ones.

10

Sarah

21 Jul 2024

·

Stayed 1 night

We picked this hotel for the pool and waterslide and ended up loving the whole experience. Rooms were clean, breakfast was delicious, staff were kind, they had a dryer for guests to use and an ice machine that worked!

8

Megan

17 Nov 2025

·

Stayed 1 night

Great staff, great breakfast, room was clean. Only complaint was the depth of the pool 3/4 feet- too shallow to swim for the kids. However , they did enjoy the waterslide. :)

8

Laura

16 Apr 2025

·

Stayed 1 night

Super comfy stay a bit disappointed the pool was broke since we booked for that reason!

10

Sheryl

14 Jul 2025

·

Stayed 1 night

We were greeted by Brianne and told that we could check in early! Went to the pool….deck was crowded with chairs but the hot tub and pool were clean and I even went down the water slide. The breakfast was varied and plentiful. The only attention needed was to the ground outside the hotel….garden was mostly weeds.

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Cleanliness

Many guests found the hotel clean, especially rooms and common areas. However, recurring reports cite poorly cleaned bathrooms, stained or soiled bedding, and occasionally dirty pool or hot tub, indicating inconsistent housekeeping.

Related guest reviews

6

Karen

23 Feb 2026

·

Stayed 2 nights

The staff were very nice. The bathroom seemed not very clean. A razor was left in the shower. They need to update bathrooms and beds.

4

Robert

4 Mar 2025

·

Stayed 1 night

The staff are extremely nice and helpful. The free breakfast is by far the best breakfast I’ve ever had at a hotel. We really enjoyed it! The pool and hot tub however were very dirty. Lots hair and debris in the pool and the hot tub water almost looked green. We did overall enjoy our stay!

10

Larry

21 Nov 2025

·

Stayed 1 night

Very clean hotel & very friendly & helpful staff

8

Brandy

25 May 2025

·

Stayed 3 nights

We have stayed here several times over the years and I have never had any complaints. This time I did notice the dining area wasn’t really clean. The dirt was pushed into corners and under tables and not cleaned, the bagels were empty and all cut up. The stocking of the breakfast items could’ve been better. The staff are always welcoming, prompt and friendly!

8

David

31 Aug 2025

·

Stayed 1 night

Good property overall but our bathroom shower was not clean to the point we decided not to use it. The staff at front desk were attentive at check in. Room was a good size and clean

4

Jamin

6 Apr 2025

·

Stayed 1 night

Our beds were clearly not cleaned. There were blood stains all over the sheets when we arrived. Disgusting.

10

Amy

27 Oct 2025

·

Stayed 1 night

Always happy to stay here! Staff is amazing, rooms clean, and lovely breakfast

8

Victoria

25 Aug 2025

·

Stayed 2 nights

I was very disappointed with the condition of the pull out couch. The mattress was stained and had nothing on it. I paid for a room specifically to have that as a bed and I should not have to make it up at 9:00 at night when I am trying to get kids to bed. The next day the main bed was made up by the housekeeper however the sink was not even wiped out and the pull out bed was left unsaid and the garbages in both the rooms I had were not emptied. I was given a discount for the one night for the stain on the bed however considering I had 2 rooms for 2 nights each only covering the one night on one room seemed a bit unreasonable. It was very embarrassing for me considering the room with the stain was an out of country guest of mine. I had picked that hotel specifically because normally it is very clean and well maintained.

10

joey

28 Nov 2025

·

Stayed 1 night

Room was clean Staff was friendly

6

Tina

13 Oct 2025

·

Stayed 1 night

Unfortunately this hotel is starting to get run down. We thought the bed was going to fall apart when we laid down. The bathroom is full of mold. To top it off the couple next door let their kids run up and down the hall until midnight while the kids knocked on our door and tried turning our handle several times. We have stayed at this hotel several times in the past years and unfortunately it just keeps getting worse and worse.

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Rooms

Rooms are comfortable and spacious for many, but several describe dated decor, thin walls, and noticeable noise from adjacent rooms or the pool area. Guests also mention loud A/C units, mixed mattress and pillow comfort, and limited blackout curtains in some rooms.

Related guest reviews

8

Taleb

29 Nov 2025

·

Stayed 1 night

- Team is great & polite - Some facilities require maintenance. I had a problem with the toilet seat. It was shaking and unstable. A/C is very noisy and takes some time to heat up the room. Room is dark inside; light is only available in the entrance of the room. There are small lighting options on the desk & 1 at one side of the bed which - in my opinion - are not enough. Showers are of the standing type; however, water may leak outside of it and may cause slips for old people.

6

Jessica

11 May 2025

·

Stayed 1 night

Parking was not ideal, especially with the weather. The hotel itself was nice and clean. Stayed on the 3rd floor and the curtains didn’t close, only a sheer white curtain that was see thru. Pool area was nice but had a funny smell. The biggest issue was the noise. Kids constantly running the halls, even after quiet hours. The room itself was nice and clean.

8

Viateur

26 Oct 2025

·

Stayed 1 night

I would not recommend a room on the main floor as the traffic to and from the pool area was very loud up until 10:00 pm.

6

Karen Ann

7 Sept 2025

·

Stayed 2 nights

Nice and clean hotel but the walls are very thin and so are the pillows. Great location but didn’t get a wink.

8

William

20 Apr 2025

·

Stayed 2 nights

The rooms are getting in desperate need of renovation. You can see the ware and tare from guests.

6

Doug

17 Jun 2024

·

Stayed 2 nights

The stay was great and my daughter's loved the room and pool. The thing that really ruined it for me is the position of the room and the curtains. The rooms to not have curtains that block out light, only thin shears. The heavy curtains only close so far..maybe a few Inches leaving a large gap a few feet wide with only the shear curtains. Our room was diagonal from the main entrance in which we had a large outer street style light out front of our room. The light shone into our room all night long for two straight nights keeping me awake as I had to lay on that side of the bed because it bothered the girls. I had about maybe three hrs sleep each night due to it shining directly I to the room into my face. Someone threw up in the pool and there was confusion about the pool being cleaned or not or how it was cleaned as the same goggles were at the bottom of the pool the previous night when it happened plus a large clump of hair sitting at the bottom of the pool to following morning as well. I didn't allow the kids to partake until later on that afternoon etc when I saw other children playing in it assuming it was either ok, or nobody knew. Other than that it was a good stay. For some reason the app won't allow me to add pics.

6

Brad

11 Aug 2025

·

Stayed 2 nights

The hotel is very loud, we could hear people above and beside us most of both nights. We had to clean the bed sheets as they weren't very clean upon arrival. Other than that the stay was decent, the breakfast and staff were great.

8

Roberta

26 Aug 2024

·

Stayed 1 night

The bed was comfortable, the shower was powerful enough. The air conditioning was annoying because it kept shutting off and on which led to an interrupted sleep. Good breakfast

10

Steven

17 Oct 2025

·

Stayed 1 night

Room was nice but the beds were not real comfortable.

2

John

10 Nov 2025

·

Stayed 2 nights

The room was horrible for placement. Noisy all the time with doors slamming, kids yelling and general noise. Would NEVER visit again or recommend this property.

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Service

Service is widely praised as friendly, helpful, and accommodating, with staff resolving issues and assisting with requests. A few guests reported slow or problematic check-in, unhelpful interactions, or delays with deposit refunds.

Related guest reviews

10

James

6 Nov 2025

·

Stayed 1 night

Amazing front end staff

10

felix

3 Oct 2025

·

Stayed 1 night

The clerk who welcomed us was a breath of fresh air Unlike the usual surly ones I get

10

Alaric

23 Nov 2025

·

Stayed 2 nights

The front desk people were very helpful when we asked if we could change our room and when the tv didn't work they sent up a maintenance person who was efficient, pleasant and helpful

2

Justin

1 Jan 2026

·

Stayed 1 night

Staff was absolutely pathetic with kids, my daughters birthday and she was in tears form be yelled at by an employee. I will be filing out a form and requesting money back . When arriving check in was a 1.5 hr process as there machine would not process credit cards . Not just mine . There was others having issues as well . Forcing us to either drive 4 hrs back home and ruin our 10 year old daughters birthday and new years or make phone calls to try and get a credit card number from family to pay a 50$ deposit for damage . I have stayed there everytime we go to city ( ALOT ) I will never stay here or book with this hotels app again .

4

Alex

15 Feb 2025

·

Stayed 1 night

Booked a one night stay for work, and it was very noisy. Beds were uncomfortable and the gentleman that checked us out was more interested in the tv show playing on his phone than how our stay was (he didn’t ask).

10

Anne

16 Aug 2024

·

Stayed 1 night

In new area of town with plenty of parking. Several food options nearby. Staff very friendly. However, more than two weeks have passed and our 50$ incidental charge has not been returned after we incurred no additional fees.

10

Stacey

30 Nov 2025

·

Stayed 1 night

Staff was fantastic.

10

Michael

20 Jul 2025

·

Stayed 1 night

Thank you to Lucille for being amazing

10

Caleb

5 Nov 2025

·

Stayed 1 night

Amazing staff!

10

Steven

18 Nov 2024

·

Stayed 1 night

The staff was absolute AMAZING! They were very accomodating and helpful! They even curteously switched our rooms so our friends had a, adjoining door with us! Our king bed was a little too hard for my liking, and it was easy to heae people speaking in the hallway early in the morning, but the staff made the stay incredible!

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Location

Convenient east-side location near shopping and highways, with easy drives to downtown and the airport. Some guests noted limited walkable dining and occasional construction-related access issues.

Related guest reviews

10

Terry

17 Jul 2025

·

Stayed 1 night

Close to shopping ,highway and lovely vuewd

10

Charbel

19 Aug 2025

·

Stayed 1 night

Hotel is sitting in a shopping area with some dining options as well.

10

Kathryn

27 Oct 2025

·

Stayed 1 night

Staff were nice & competent; location was great.

8

barbara

10 Sept 2025

·

Stayed 2 nights

We chose this hotel for the pool snd were not disappointed. Our grandson thoroughly enjoyed the water slide. The hotel staff were great and the room clean. The bed was super comfortable. The free breakfast was substantial, giving you both hot and cold choices ( eggs, bacon, sausage , waffles and a variety of cereals, fresh fruit and pastries. Location was good, it was easy to get ro downtown St John. Parking was included. We will stay there again.

8

CATHY

21 Aug 2024

·

Stayed 1 night

Great location for early morning airport stay over. Pleasant staff and adequate breakfast

10

Karim

15 Jul 2025

·

Stayed 2 nights

Everything was great but property was a bit out of the way

8

David

7 Sept 2024

·

Stayed 1 night

Friendly staff. Convenient location near shopping and food

8

Noel

17 Sept 2024

·

Stayed 1 night

Good room with comfy bed. Our door wouldn’t open with our key card initially but the staff got it fixed very quickly. We appreciated that! Hotel is in middle of shopping area with large stores spread around so not much to walk to without driving,

8

Harry

26 Sept 2025

·

Stayed 1 night

Difficult access due to construction on roads.

8

KIEN

27 Apr 2024

·

Stayed 3 nights

A good, clean and safe hotel

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and taste, with many calling it a highlight. Some reviews mention items running out, lukewarm food, or a desire for more fresh fruit and real cutlery.

Related guest reviews

8

Sharon

28 Jun 2025

·

Stayed 1 night

Room was nice, bed comfortable. Pool is small and was cool. Hot tub was full so didn’t get a chance to check it out. Breakfast was ok, food was good once it came out. Went down around 9am & all hot stuff was empty and had to wait 5-10 minutes and room was very cold where you ate.

8

Robert

8 Aug 2025

·

Stayed 1 night

Breakfast items needed to be refilled when we ate at 7:30.

10

Samantha

23 Oct 2025

·

Stayed 2 nights

The stay was phenomenal our room was the jacuzzi suite the room was clean hotel was clean the staff were friendly and super accommodating, my boyfriend had surgery and we had lost an item during our stay and the manager was so kind and helped us figure it out on their cameras and retrieve our item my only comment would be to bring your own ice cream the small tubs are 15 dollars but convenience i suppose, overall phenomenal this will forever be our sporlt and the breakfast is above and beyond 2 different kinds of waffles lots of toppinngs drinks eggs 2 different kinds yogurt beans multpile styles of breads buiscuts muffins. Highly recommended

8

Naomi

2 Jan 2026

·

Stayed 2 nights

Clean room, lots of towels, friendly staff, great breakfast.

8

Katie

14 Oct 2025

·

Stayed 3 nights

Our stay was for the convenience of visiting family for Thanksgiving. Our weekend was made memorable thanks to the friendly staff, plenty of pool time and the super fun slide and the delicious hot breakfast - the waffle bar was a huge hit!

8

Michelle

27 Dec 2025

·

Stayed 1 night

Clean and comfortable room, helpful staff, good breakfast.

8

James

30 Sept 2024

·

Stayed 1 night

Everything was good expect the breakfast has gone down hill.

8

Nancy

28 Mar 2025

·

Stayed 1 night

Staff were very friendly. Breakfast wasn’t really hot. Real cutlery instead of plastic would have been a better option. Pool and hot tub were relaxing. Convenient location close to restaurants and the mall.

10

Ken

26 Nov 2024

·

Stayed 2 nights

I loved the room. My only suggestion would be to add more quality food for breakfast. Fresh fruit and cereals need to be upgraded—bran flakes, whole grain bagels, and more natural foods.

10

Krista

24 Oct 2025

·

Stayed 1 night

BREAKFAST WAS WONDERFUL.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $140	2 $168	3 $167	4 $151	5 $134	6 $146	7 $144
8 $107	9 $117	10 $118	11 $132	12 $121	13 $126	14
15 $104	16 $132	17 $132	18 $132	19 $116	20 $135	21
22 $105	23 $125	24 $127	25 $128	26 $116	27 $104	28
29 $100	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $112	2 $112	3 $115	4 $184	5 $184
6 $112	7 $113	8 $113	9 $114	10 $123	11 $176	12 $224
13 $112	14 $103	15 $102	16 $102	17 $101	18 $137	19 $133
20 $97	21 $101	22 $100	23 $96	24 $95	25 $99	26 $91
27 $107	28 $101	29 $98	30 $97	31 $112

Hampton Inn & Suites Saint John

Prices for Hampton Inn & Suites Saint John

Monthly average prices

About this property

Location

Room options

Standard Room with Two Queen Beds

One Queen Bed, Accessible

Standard Room with King Bed

King Studio with Sofabed

Studio, One King Bed

Guest reviews of Hampton Inn & Suites Saint John

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Saint John

Prices for upcoming dates