Are pets allowed at the property?

Pets are allowed with a maximum of 11 pets per room, and service animals are exempt from fees and restrictions.

What are the check-in and check-out times?

Check-in starts at 16:00 and check-out ends at 10:00. Early check-in is available for a fee of USD 100, subject to availability. Late check-out is also available for a fee, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available, and guests must contact the property 48 hours prior to arrival to arrange pick-up. Surcharges may apply.

Where is the property located in relation to key landmarks?

The property is located in Manhattan, near Bryant Park and Central Park. It is also close to Lincoln Center and Madison Square Garden, making it a convenient choice for guests interested in shopping and attractions.

What are the policies for guests staying with children?

Children are welcome at the property. Specific age-related policies are not detailed, but extra-person charges may apply.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of USD 50 per stay, and rollaway beds are available for a fee of USD 60 per night. Advance request or confirmation may be required.

NYC Empire Apartments

What guests think

Macy Empire Apartments draws repeated praise for its central Midtown location near the Empire State Building, subways, and food options, with many guests finding it safe and walkable and considering the price reasonable for groups and short city stays.

Rooms are very small and basic; some fit groups or offer Empire State Building views, while others report noise, temperature problems, and minor maintenance issues. Cleanliness feedback is mixed, ranging from very clean spaces to reports of mildew, worn towels, and occasional pests. Service is friendly in many cases, but check-in and checkout can be slow, and cash deposits and refund communication create frustration. Expect a budget-minded, central base with compact spaces and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Luggage storage is available; guests noted it was free before check in and charged after checkout. Few other on-site amenities were mentioned.

Related guest reviews

6

Stacy

Dec 11, 2024

·

Stayed 2 nights

You can't beat the price for the location. They stored our luggage the first day for free while waiting to check in which was awesome. Had to pay after checkout for luggage storage though. The room itself was not very clean. We found a cockroach crawling in the kitchenette and there was hair in the beds.

10

Anthony

Dec 13, 2024

·

Stayed 2 nights

The location was great close to everything. Fernando was nice and easy to communicate with. We felt safe the room is your typical small studio space. The staff was welcoming and always on site. Vending machines downstairs and restaurants near. No issues with getting our deposit back. Would definitely stay here again.

8

Darren

Oct 28, 2025

·

Stayed 3 nights

Elevator out everyday front entrance under construction

10

Ashley K. Veras

Apr 23, 2025

·

Stayed 2 nights

Excellent option to stay in NYC with a group of friends and family. Clean and I liked that they will stored you luggage with any additional charge.

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Cleanliness

Feedback is mixed: many found rooms and linens clean, but others reported mildew odors, dirty bathrooms, worn towels, and occasional pests. Housekeeping consistency varies.

Related guest reviews

10

Renee

Dec 17, 2024

·

Stayed 1 night

Clean and fresh room and linens. Train is walking distance. Loved our stay!

6

Stacy

Dec 11, 2024

·

Stayed 2 nights

You can't beat the price for the location. They stored our luggage the first day for free while waiting to check in which was awesome. Had to pay after checkout for luggage storage though. The room itself was not very clean. We found a cockroach crawling in the kitchenette and there was hair in the beds.

2

Lilyaliya

May 7, 2023

·

Stayed 6 nights

Salle de bain remplie de moisissure, des cafards partout, une literie qui laisse à désirer, dès trous partout dans les murs qui laisses cafards entrer et sortir à leur aise, les parties communes très sales, un personnel exécrable est désagréable. TRÈS CHER POUR CE QUE C’EST. A ÉVITER.

10

Jessica

Nov 25, 2025

·

Stayed 3 nights

I was with my family for a weekend, and staying here was the best thing we did, it's close to everything, you can walk to the Empire State, to the Summit to Times Square, it's close to everything, the girl at the reception super friendly and the apartment very clean, it had everything you could need. The space was perfect, we were 5 people and it was enough, thank you Empire Apartment, I will return

4

Danyelle

Jul 7, 2024

·

Stayed 2 nights

I liked that we were close to Time Square and location was walkable from apartment. I didn't like the $100 cash deposit. Nickle and dime you for everything. The pictures were a bit deceiving. All it is, is 3 beds, dirty bathroom and a kitchenette. Had to buy spray to clean the bathroom. They sent the final email instructions the day before leaving. All instructions should've been sent at check in. Just a money grab, to keep the deposit. On vacay, Didnt even look at an email until I returned home because I had an early morning flight out. Not worth the price.

10

Nuria

Nov 11, 2025

·

Stayed 5 nights

La localización es perfecta. La habitación es pequeña pero está limpia y bien equipada. No hace nada de frío en la habitación.

10

Stephanie

Jun 16, 2025

·

Stayed 2 nights

Great location, clean room.

6

Diana

Jul 11, 2025

·

Stayed 3 nights

The location is perfect!! The room was hot in the summer and the ac is literally next to ur body on the bottom bunk so the top bunks hardly get any air so I would warn the people on top bunks lol. For whatever reason the towels smelled like mildew and the tv is on the top side so the people on bottom bunks can’t see. Over all it was okay and if I had to I would stay again .

6

Douglas

Dec 28, 2025

·

Stayed 2 nights

Room was clean. Small space but they arranged it well. Room was a little too hot to sleep comfortably.

6

Damion

Aug 30, 2025

·

Stayed 1 night

Didnt like how unsanitary the bathroom was. Definite mildew/mold in the grout and caulk. Other than that it was in a good location

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Rooms

Rooms are compact and functional, with some fitting groups and a few offering Empire State Building views. Several reviews mention noise, temperature control issues, and minor maintenance problems like leaks or faulty fixtures.

Related guest reviews

8

Gaëtan

Aug 19, 2025

·

Stayed 11 nights

On aurait aimé une fenêtre. Climatisation obligatoire même la nuit... c'est bruyant...

6

Dathan Phineas

Dec 27, 2022

·

Stayed 19,348 nights

Bathroom sink didn’t drain.

6

Florence

Feb 12, 2024

·

Stayed 4 nights

It was smaller than I thought but it was clean. No place to really sit except on beds. Bathroom was very small. Shower worked great with a lot of water pressure. I really didn’t know what to expect because it was first time in New York

10

Israel

Dec 21, 2025

·

Stayed 1 night

A perfect location to get anywhere in midtown NYC . Our apartment had a view of the Empire State Building !!! Excellent location

8

Enrique

Sep 14, 2025

·

Stayed 4 nights

El espacio es muy pequeño, pero la ubicación es 10 de 10

8

MINI

Aug 11, 2025

·

Stayed 2 nights

Location for the venue was so fitted in the midtown. Also room was clean and water pressure of 🚿 is awesome. But downside is kinda of noisy for the night.

6

Douglas

Dec 28, 2025

·

Stayed 2 nights

Room was clean. Small space but they arranged it well. Room was a little too hot to sleep comfortably.

6

Franco Augusto

Sep 3, 2025

·

Stayed 5 nights

L'hotel è in una posizione ottima per visitare Manhattan. La zona è tranquilla, ma nell'hotel il via vai è molto elevato in alcuni momenti. La camera ha tutto quello che serve, ma per 4 persone gli spazi sono un po ridotti e non consentono ad esempio di poter utilizzare comodamente il tavolo per mangiare. Non c'è un armadio. Pulizia accettabile. Abbiamo avuto qualche problema con la restituzione della cauzione (che viene richiesta in contanti), poi risolti, ma le indicazioni non sono chiare e la reception 5, che dovrebbe essere aperta anche fuori orario, econtattabile solo al telefono.

10

martha

Sep 26, 2024

·

Stayed 1 night

Perfect location, and accommodated my group of 5 perfectly.

2

KYLE

Aug 6, 2024

·

Stayed 2 nights

Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.

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Service

Many guests describe staff as friendly and helpful, with shout-outs to specific team members. However, check-in and checkout can be slow or disorganized, cash-only deposits and refund communication cause friction, and some reported rude interactions.

Related guest reviews

8

ana lourdes

Mar 29, 2022

·

Stayed 4 nights

Over all is good and Fernanado is very accommodating

2

Davd

Nov 20, 2022

·

Stayed 2 nights

Was very rude at check in and check out ahould have better doong and they way they check u making sure u leave the room to check for depoist does not get me.

10

Jessica

Nov 25, 2025

·

Stayed 3 nights

I was with my family for a weekend, and staying here was the best thing we did, it's close to everything, you can walk to the Empire State, to the Summit to Times Square, it's close to everything, the girl at the reception super friendly and the apartment very clean, it had everything you could need. The space was perfect, we were 5 people and it was enough, thank you Empire Apartment, I will return

10

Anthony

Dec 13, 2024

·

Stayed 2 nights

The location was great close to everything. Fernando was nice and easy to communicate with. We felt safe the room is your typical small studio space. The staff was welcoming and always on site. Vending machines downstairs and restaurants near. No issues with getting our deposit back. Would definitely stay here again.

4

Danyelle

Jul 7, 2024

·

Stayed 2 nights

I liked that we were close to Time Square and location was walkable from apartment. I didn't like the $100 cash deposit. Nickle and dime you for everything. The pictures were a bit deceiving. All it is, is 3 beds, dirty bathroom and a kitchenette. Had to buy spray to clean the bathroom. They sent the final email instructions the day before leaving. All instructions should've been sent at check in. Just a money grab, to keep the deposit. On vacay, Didnt even look at an email until I returned home because I had an early morning flight out. Not worth the price.

6

Missy

Dec 6, 2024

·

Stayed 3 nights

The bed was very hard and if you want quiet this is not the place . The check in agents (not the security they were great ) the actual hotel agents were both VERY rude and not helpful at all .

2

KYLE

Aug 6, 2024

·

Stayed 2 nights

Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.

10

Alejandro

Sep 10, 2025

·

Stayed 3 nights

Location was great. Staff was friendly and accommodating. Will stay with them again.

8

William

Oct 18, 2024

·

Stayed 1 night

While the overall experience was just fine, I did have some issues with the check in/out process. There was just one lady running the reception, while she was awesome I felt bad it was just her. It was very busy and I had to stand around for 45 minutes just to get the keys. Checkout was no different. A lot of people checking out at once and there was a massive line down a very small hallway. Be prepared to give yourself about an hour to deal with check in and another hour to deal with check out.

8

Jan

Jun 18, 2024

·

Stayed 1 night

Had to pay deposit in cash

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Location

Consistently praised central Midtown location near the Empire State Building, transit, and major sights, with easy walking to attractions and food options. Several guests also felt the area was safe.

Related guest reviews

10

Renee

Dec 17, 2024

·

Stayed 1 night

Clean and fresh room and linens. Train is walking distance. Loved our stay!

10

Busapong

Oct 19, 2025

·

Stayed 4 nights

As a tourist, I loved how convenient the location was — close to great food, shops, and attractions. The building itself is nice and comfortable.

10

Israel

Dec 21, 2025

·

Stayed 1 night

A perfect location to get anywhere in midtown NYC . Our apartment had a view of the Empire State Building !!! Excellent location

10

Rosa

Apr 2, 2024

·

Stayed 4 nights

La experiencia fue buena, la persona q me asistio en recepciòn muy amable. El lugar limpio y la ubicaciòn en buen lugar. Cerca de madison square garden, macy's, empire state building. Y subway acccesibles.

8

Madhusudan

Apr 7, 2022

·

Stayed 3 nights

Affordable stay in NYC. Walkable from Empire State Building and close to 34th and Penn and 34th Herald Square subways. Good for groups of 4-5 adults

8

Romy

Oct 23, 2025

·

Stayed 4 nights

I liked the apartment's location. Times Square, restaurants, and shopping are within walking distance.

10

Jessica

Nov 25, 2025

·

Stayed 3 nights

I was with my family for a weekend, and staying here was the best thing we did, it's close to everything, you can walk to the Empire State, to the Summit to Times Square, it's close to everything, the girl at the reception super friendly and the apartment very clean, it had everything you could need. The space was perfect, we were 5 people and it was enough, thank you Empire Apartment, I will return

10

Kristi

Jan 8, 2025

·

Stayed 3 nights

It was perfect. We were able to walk almost everywhere we wanted to go. It was comfy ☺️ definitely would choose this place again ☺️

8

Brittney

Jul 30, 2024

·

Stayed 3 nights

Very close to all the things we wanted to do and close to public transportation for the other things.

10

Tonya

Jan 24, 2025

·

Stayed 2 nights

Bus stop was very close, subway was a short walk, and with H-mart and other similar food options close it was great.

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Dining

Not enough information in reviews.

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NYC Empire Apartments

About this property

Location

Room options

Big One Bedroom #6

Family Big Studio #68

One Bedroom Apt #4

Big One Bedroom #8

Exterior Broadway Studio #5

Big One Bedroom #2

Family Studio #56

Exterior Corner Studio #89

Double Studio #6

Big One Bedroom #9

Exterior Broadway Studio #4

Family Studio #2

Exterior Family Studio #71

Family Studio #87

Family Big Studio #52

Family Studio #81

Family Studio #82

Family Studio #50

Family Studio #54

Family Studio #3

Family Studio #59

Guest reviews of NYC Empire Apartments

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about NYC Empire Apartments

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $544	26 $552	27 $573	28	29 $573	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $591	2 $570	3 $566	4 $560	5 $573	6 $529	7
8 $534	9 $536	10 $562	11 $544	12 $532	13	14
15 $527	16	17 $562	18	19	20	21
22 $583	23	24	25	26	27	28 $633
29	30 $602