Hotel and the City, Rooftop City View
From
$239
/ night
Select dates to see prices and availability
From
$239
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This aparthotel also features a banquet hall and a vending machine.
Business amenities
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
Rooms
Make yourself at home in one of the 37 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Location
Hotel and the City-Midtown is centrally located in New York, a 4-minute walk from Empire State Building and 7 minutes by foot from Madison Square Garden. This aparthotel is 0.9 mi (1.4 km) from Times Square and 1 mi (1.5 km) from Rockefeller Center.
What's nearby
5th Avenue(0.1 miles)
Herald Square(0.2 miles)
Empire State Building(0.2 miles)
Macy's(0.2 miles)
Madison Square Park(0.3 miles)
Madison Square Garden(0.4 miles)
Flatiron Building(0.5 miles)
Bryant Park(0.5 miles)
Broadway(0.6 miles)
Moynihan Train Hall(0.6 miles)
Times Square(0.6 miles)
New York Public Library(0.6 miles)
Chelsea Hotel(0.7 miles)
Union Square Park(0.8 miles)
Grand Central Terminal(0.9 miles)
LaGuardia Airport (LGA)(10 miles)
Teterboro, NJ (TEB)(12.1 miles)
Newark Liberty Intl. Airport (EWR)(17.2 miles)
John F. Kennedy Intl. Airport (JFK)(17.3 miles)
Stewart Intl. Airport (SWF)(66.8 miles)
Non-Smoking Rooms
Business Center
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Vending Machines
Location
38 West 31st Street, NoMad, New York, New York (and vicinity), New York, United States of America
5th Avenue (0.1 miles)
Herald Square (0.2 miles)
Empire State Building (0.2 miles)
Macy's (0.2 miles)
Madison Square Park (0.3 miles)
Madison Square Garden (0.4 miles)
Room options
10
Signature Studio
Room details
1 Twin Bed
and 1 Bunk Bed
Sleeps 3
250 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Elite Studio
Room details
1 Bunk Bed
and 1 Bunk Bed
Sleeps 6
250 ft²
Air ConditioningHeatingWi-Fi (Free)
9
Studio
Room details
2 Full Beds
and 1 Bunk Bed
Sleeps 8
300 ft²
Air ConditioningHeatingWi-Fi (Free)
26
Exclusive Studio
Room details
1 Full Bed
and 1 Bunk Bed
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
28
Superior Studio
Room details
2 Full Beds
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Standard Studio
Room details
1 Bunk Bed
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
21
City Apartment
Room details
3× Full Beds
and 1 Twin Bed
Sleeps 7
355 ft²
Air ConditioningHeatingWi-Fi (Free)
19
Signature Apartment
Room details
2 Full Beds
and 1 Sofa Bed
Sleeps 5
355 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Superior Apartment
Room details
3× Full Beds
Sleeps 6
355 ft²
Air ConditioningHeatingWi-Fi (Free)
18
Grand Studio
Room details
1 Full Bed
and 1 Bunk Bed
Sleeps 6
300 ft²
Air ConditioningHeatingWi-Fi (Free)
21
Family Studio
Room details
3× Full Beds
Sleeps 6
300 ft²
Air ConditioningHeatingWi-Fi (Free)
44
Premium Studio
Room details
2 Full Beds
and 1 Bunk Bed
Sleeps 6
300 ft²
Air ConditioningHeatingWi-Fi (Free)Patio
16
Duplex
Room details
1 Queen Bed
and 3× Full Beds
Sleeps 8
500 ft²
Air ConditioningHeatingWi-Fi (Free)
18
Standard Apartment
Room details
2 Full Beds
and 1 Bunk Bed
Sleeps 8
400 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Hotel and the City, Rooftop City View
8.4
Very good
Based on 614 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hotel and the City in Midtown, guests highlight a central, walkable base near the Empire State Building, with compact apartment-style rooms that fit families, basic amenities, and strong pre-arrival communication, delivering good value for short city stays.
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What guests think
At Hotel and the City in Midtown, guests highlight a central, walkable base near the Empire State Building, with compact apartment-style rooms that fit families, basic amenities, and strong pre-arrival communication, delivering good value for short city stays.
Many guests find rooms clean and practical, appreciate kitchenettes and free luggage storage, and praise responsive hosts for clear check-in instructions. Common drawbacks include very small spaces, thin walls and pipe or AC noise, aging building areas, and inconsistent housekeeping ranging from stray hairs to pests. Expect a basic, budget-minded stay focused on convenience over full hotel services.
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AI-generated summary based on recent guest reviews
Facilities
Apartment-style units commonly include kitchenettes with fridge and microwave, and the property offers complimentary luggage storage. Some rooms have small terraces; elevators and shared areas feel older, and laundry is available in the building.
Related guest reviews
10
Jenifer
Jun 25, 2025
·
Stayed 2 nights
Great location made it easy to get to many attractions. Perfect for our weekend stay. Was great to be able store luggage before and after checking out, gave us more time to explore the city. Would definitely stay here again. We had our family of 6 and got a family suite with plenty of room.
Great location made it easy to get to many attractions. Perfect for our weekend stay. Was great to be able store luggage before and after checking out, gave us more time to explore the city. Would definitely stay here again. We had our family of 6 and got a family suite with plenty of room.
10
jun
Aug 22, 2025
·
Stayed 2 nights
Early check in, free luggage service, and comfortable bed.
Early check in, free luggage service, and comfortable bed.
8
Shari
Nov 19, 2024
·
Stayed 1 night
Excellent communication with host. Made the whole process seamless. There is no street parking but there is a paid garage basically across the street. Property is very accessible and clean, front receptionist is available and property managers are available 9-5. Room was very clean, we were very impressed at how well kept it was. We were very comfortable and did not feel cramped even though it was 5 of us. My only issues were that the hot water was not very hot more warm and the tub kept backing up so we had to wait between showers. I would also recommend you bring your own wash cloths/towels. Other than those i would highly recommend this place and will surely be back. The price can not be beat and it was like living in a comfortable Manhattan apartment. Great stay!!
Excellent communication with host. Made the whole process seamless. There is no street parking but there is a paid garage basically across the street. Property is very accessible and clean, front receptionist is available and property managers are available 9-5. Room was very clean, we were very impressed at how well kept it was. We were very comfortable and did not feel cramped even though it was 5 of us. My only issues were that the hot water was not very hot more warm and the tub kept backing up so we had to wait between showers. I would also recommend you bring your own wash cloths/towels. Other than those i would highly recommend this place and will surely be back. The price can not be beat and it was like living in a comfortable Manhattan apartment. Great stay!!
10
LINDA
Jan 1, 2025
·
Stayed 2 nights
The location was great-we could walk everywhere we wanted to go. We stayed in the penthouse, so we had a private outdoor area with an igloo. That was lovely to sit in after a busy day. We were very close to the Empire State Building. The management was always very quick to answer my questions and allowed us to leave our luggage there until we needed it. The price was reasonable, in comparison to other hotels. The room was tiny but very clean. The outdoor area was a definite plus. There were 5 of us in our party, and it is hard to find someplace for 5-but this was perfect.
The location was great-we could walk everywhere we wanted to go. We stayed in the penthouse, so we had a private outdoor area with an igloo. That was lovely to sit in after a busy day. We were very close to the Empire State Building. The management was always very quick to answer my questions and allowed us to leave our luggage there until we needed it. The price was reasonable, in comparison to other hotels. The room was tiny but very clean. The outdoor area was a definite plus. There were 5 of us in our party, and it is hard to find someplace for 5-but this was perfect.
10
Melissa
Jun 26, 2025
·
Stayed 2 nights
The reception 1 person was very helpful. They allowed us to drop off bags prior to check in and also watched them after our checkout time so we didn't have to carry them during our time exploring the city. Communication was clear.
The reception 1 person was very helpful. They allowed us to drop off bags prior to check in and also watched them after our checkout time so we didn't have to carry them during our time exploring the city. Communication was clear.
8
Jennifer
Aug 9, 2025
·
Stayed 4 nights
Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.
Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.
8
Chrystal
Jul 26, 2025
·
Stayed 4 nights
Very close to tourist attractions, restaurants and with easy subway access. Check in was fast and easy as was check out, and the hotel offered to hold our bags at no extra cost.The first night was rough with other guests being loud beginning at 2 or 3 a.m., and on the second night there was loud traffic noise until around midnight. The following two nights were restful. We needed a room for 5 people and this hotel was perfect.
Very close to tourist attractions, restaurants and with easy subway access. Check in was fast and easy as was check out, and the hotel offered to hold our bags at no extra cost.The first night was rough with other guests being loud beginning at 2 or 3 a.m., and on the second night there was loud traffic noise until around midnight. The following two nights were restful. We needed a room for 5 people and this hotel was perfect.
8
Jennifer
Mar 3, 2023
·
Stayed 5 nights
This hotel was perfect for our NYC trip. We loved having the kitchenette to be able to eat in (especially to store and reheat our leftovers). The bed was super comfortable and the water pressure in the shower was amazing! The location is great. It is about a 5 minute walk to Herald Square and about a 15 minute walk to Times Square in one direction and to the Flatiron district in another. Being in Korea town, we had some amazing Asian food and our favorite pizza, Little Italy pizza is just around the corner, right across from the Empire State Building. The apartment style of this hotel is nice and gives you an idea of what living in the city is like. We would definitely stay again!
This hotel was perfect for our NYC trip. We loved having the kitchenette to be able to eat in (especially to store and reheat our leftovers). The bed was super comfortable and the water pressure in the shower was amazing! The location is great. It is about a 5 minute walk to Herald Square and about a 15 minute walk to Times Square in one direction and to the Flatiron district in another. Being in Korea town, we had some amazing Asian food and our favorite pizza, Little Italy pizza is just around the corner, right across from the Empire State Building. The apartment style of this hotel is nice and gives you an idea of what living in the city is like. We would definitely stay again!
8
Kenneth
Oct 17, 2025
·
Stayed 5 nights
The room was perfect for the New York trip I took with my wife. It was not the most glamorous, but it had everything we needed. Having a small kitchen was a bonus, it allowed us to save money by cooking dinner instead of going out.
The room was perfect for the New York trip I took with my wife. It was not the most glamorous, but it had everything we needed. Having a small kitchen was a bonus, it allowed us to save money by cooking dinner instead of going out.
10
Joan
Jun 12, 2025
·
Stayed 2 nights
Our accommodations in NYC were pretty basic but very clean. Room was equipped with a kitchenette (fully equipped) and the Staff was pleasant.
Our accommodations in NYC were pretty basic but very clean. Room was equipped with a kitchenette (fully equipped) and the Staff was pleasant.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many describe rooms as clean and tidy, but recurring issues include stray hairs, stained linens, hallway odors, and occasional pests or mold. Building common areas can feel worn.
Related guest reviews
8
Cecilia
Feb 5, 2023
·
Stayed 3 nights
The property was decent. The room was not extremely clean. I found hair from other people. There was one cockroach. Don’t leave food out. Everything else was ok. For the price and location, I can’t complain too much. Also, traveled with small children and got a room with a shower. No bathtub.
The property was decent. The room was not extremely clean. I found hair from other people. There was one cockroach. Don’t leave food out. Everything else was ok. For the price and location, I can’t complain too much. Also, traveled with small children and got a room with a shower. No bathtub.
10
Mike
Dec 8, 2025
·
Stayed 2 nights
It was very good experience. Our host made sure we had storage before check in and after check out time. The place is very easy to find and great location. We walked everywhere. The room was very clean and warm. Sheets were clean and organized. Definitely coming back in the future. Great place for the price, great restaurants also. First time visiting NYC for holidays and loved it.
It was very good experience. Our host made sure we had storage before check in and after check out time. The place is very easy to find and great location. We walked everywhere. The room was very clean and warm. Sheets were clean and organized. Definitely coming back in the future. Great place for the price, great restaurants also. First time visiting NYC for holidays and loved it.
6
sarah
Oct 30, 2025
·
Stayed 1 night
The room smelled like ethnic food but not in a good way. It seemed fairly clean but the bedding had some small stains on it. It was bare bones: no tissues, no shampoo or soap samples. It was pretty noisy with doors slamming at all hours. The room looked much bigger in pictures. It was acceptable but disappointing.
The room smelled like ethnic food but not in a good way. It seemed fairly clean but the bedding had some small stains on it. It was bare bones: no tissues, no shampoo or soap samples. It was pretty noisy with doors slamming at all hours. The room looked much bigger in pictures. It was acceptable but disappointing.
2
Merene
Sep 26, 2025
·
Stayed 2 nights
The room was in terrible condition. When we arrived, we immediately noticed several strands of hair on the linens, which clearly hadn’t been cleaned. The pillows had yellow stains, and the bathroom had mold and a strong mildew odor. To make matters worse, we saw roaches crawling near the sink. We ended up leaving the room at 1 a.m. because we couldn’t even stay for a full night. When we went to drop off the keys at the front desk, the staff member on duty had bloodshot red eyes. After we explained everything that had happened, he didn’t ask any questions or seem concerned—he just continued scrolling on his phone. I reached out to the hotel afterward and was told they are still deciding on what to do, but I haven’t heard back from them since.
The room was in terrible condition. When we arrived, we immediately noticed several strands of hair on the linens, which clearly hadn’t been cleaned. The pillows had yellow stains, and the bathroom had mold and a strong mildew odor. To make matters worse, we saw roaches crawling near the sink. We ended up leaving the room at 1 a.m. because we couldn’t even stay for a full night. When we went to drop off the keys at the front desk, the staff member on duty had bloodshot red eyes. After we explained everything that had happened, he didn’t ask any questions or seem concerned—he just continued scrolling on his phone. I reached out to the hotel afterward and was told they are still deciding on what to do, but I haven’t heard back from them since.
10
Robert
Aug 14, 2025
·
Stayed 3 nights
Very nice place to stay! It was really clean, very comfortable beds, room was very nicely done. Bathroom was beautiful with everything you needed(exvept there were no hand towels provided) but other than that great place and location for the price....would Absolutely stay here again.
Very nice place to stay! It was really clean, very comfortable beds, room was very nicely done. Bathroom was beautiful with everything you needed(exvept there were no hand towels provided) but other than that great place and location for the price....would Absolutely stay here again.
10
Suzy
Aug 9, 2025
·
Stayed 2 nights
I have booked with this place 3 times already and was never disappointed. The rooms are clean. I love that it is one street over to ktown for good food. Check in was easy.
I have booked with this place 3 times already and was never disappointed. The rooms are clean. I love that it is one street over to ktown for good food. Check in was easy.
2
Steven
Oct 6, 2025
·
Stayed 7 nights
The room was not as described, it’s very small, very dirty and poorly run. I can’t believe Expedia allow this hotel to be on their website. I also can’t believe that anyone has given this hotel 10 out of 10, in my opinion the reviews are made up.
The room was not as described, it’s very small, very dirty and poorly run. I can’t believe Expedia allow this hotel to be on their website. I also can’t believe that anyone has given this hotel 10 out of 10, in my opinion the reviews are made up.
8
Laura
Dec 31, 2025
·
Stayed 3 nights
The room was as expected in New York…pretty much just a bed and a bathroom. The room itself was clean and the beds were made, but when we pulled back the sheets there were a decent amount of noticeable long hair in/on the sheets.
The room was as expected in New York…pretty much just a bed and a bathroom. The room itself was clean and the beds were made, but when we pulled back the sheets there were a decent amount of noticeable long hair in/on the sheets.
6
Oona
Jan 1, 2024
·
Stayed 1 night
The property itself seemed clean but when we woke up in the morning there was a giant cockroach in the room. The building hallway was not the best-smelled and was generally unpleasant. The actual room was a good size for our family of 5. The host was very responsive. For the price and location it was a good deal but we probably won’t return due to the cockroach and the gross hallway and elevators.
The property itself seemed clean but when we woke up in the morning there was a giant cockroach in the room. The building hallway was not the best-smelled and was generally unpleasant. The actual room was a good size for our family of 5. The host was very responsive. For the price and location it was a good deal but we probably won’t return due to the cockroach and the gross hallway and elevators.
10
Veer
Jun 26, 2025
·
Stayed 3 nights
My stay here was fantastic as the property was clean and organized
My stay here was fantastic as the property was clean and organized
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AI-generated summary based on recent guest reviews
Rooms
Rooms are compact and basic, often configured with multiple beds and a kitchenette to fit families; a few larger suites exist. Expect tiny bathrooms, limited storage, and intermittent noise from heating pipes or AC; some report flat pillows.
Related guest reviews
8
Liann
Dec 3, 2025
·
Stayed 3 nights
Hotel is nice, clean and management is communicative. Nice to have a kitchenette area with cups, plates and silverware as well as a fridge and microwave. Downfall is the pillows are so flat it doesn’t feel like you even have a pillow. The shower is super small and the closet doesn’t have alot of room for 4 people to hang clothes. Still, I would stay again
Hotel is nice, clean and management is communicative. Nice to have a kitchenette area with cups, plates and silverware as well as a fridge and microwave. Downfall is the pillows are so flat it doesn’t feel like you even have a pillow. The shower is super small and the closet doesn’t have alot of room for 4 people to hang clothes. Still, I would stay again
6
Jessica
Dec 1, 2024
·
Stayed 1 night
Small. Great location. Midnight terrible noises like knocks in the pipes.
Small. Great location. Midnight terrible noises like knocks in the pipes.
4
Hochan
Dec 7, 2025
·
Stayed 1 night
Room was clean and check-in was quick and easy. Bed was comfortable but pillow was flat. There was a horrible knocking all night in the radiator pipes. Not being used to this type of old heating system, we didn't know what to do. Just kept us up all night.
Room was clean and check-in was quick and easy. Bed was comfortable but pillow was flat. There was a horrible knocking all night in the radiator pipes. Not being used to this type of old heating system, we didn't know what to do. Just kept us up all night.
10
Shannon
Sep 21, 2025
·
Stayed 1 night
Stayed with 2 friends and loved it. They kept our bags before and after we checked in/out, which was a huge bonus. We were a little worried when our room was next to the elevator but we didn’t hear it. The room was clean and comfortable. It’s a small space, so there are no chairs to sit but the beds were comfortable. We appreciate the fridge, microwave and dishes. Henry was phenomenal with communication- including how long water might take to warm up, etc. I would stay here again with my friends and family.
Stayed with 2 friends and loved it. They kept our bags before and after we checked in/out, which was a huge bonus. We were a little worried when our room was next to the elevator but we didn’t hear it. The room was clean and comfortable. It’s a small space, so there are no chairs to sit but the beds were comfortable. We appreciate the fridge, microwave and dishes. Henry was phenomenal with communication- including how long water might take to warm up, etc. I would stay here again with my friends and family.
6
Mayaflor
Oct 29, 2024
·
Stayed 1 night
The room is too small for 5 people. You can barely have any space for luggages. Rooms are too old. Bathroom smells.
The room is too small for 5 people. You can barely have any space for luggages. Rooms are too old. Bathroom smells.
10
Kelsey
Jul 30, 2025
·
Stayed 4 nights
From the start of the trip and throughout, the host was extremely responsive and helpful! The room was perfect for our family of 4. A twin bunk bed in NYC is not an easy find! It was super close to the subway, many restaurants, shops and stores. The check in and out was a breeze!
From the start of the trip and throughout, the host was extremely responsive and helpful! The room was perfect for our family of 4. A twin bunk bed in NYC is not an easy find! It was super close to the subway, many restaurants, shops and stores. The check in and out was a breeze!
6
Alexandre
Aug 18, 2024
·
Stayed 4 nights
The location is just perfect, the room is small and basic, however the air conditioning really makes too much noise.
The location is just perfect, the room is small and basic, however the air conditioning really makes too much noise.
4
Lindsay
Dec 7, 2025
·
Stayed 3 nights
The room was just very small, very stuffy and the walls were paper thin. You could hear everything throughout the Halls. Not to mention the beds were just not comfortable at all. We ended up only staying one night and moved to a different hotel for the remainder of our trip.
The room was just very small, very stuffy and the walls were paper thin. You could hear everything throughout the Halls. Not to mention the beds were just not comfortable at all. We ended up only staying one night and moved to a different hotel for the remainder of our trip.
8
Jennifer
Aug 9, 2025
·
Stayed 4 nights
Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.
Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.
2
Cathy
Nov 26, 2024
·
Stayed 4 nights
The room we stayed in was extremely small and did not match the pics on the website. The bathroom was ridiculously small and also didn’t match any of the pictures. Towels were thin and rough. The bunk bed ladder was made of rod iron and about a 1/2” wide. Made it difficult to climb up and down, especially in the middle of the night. Positive aspect was it was very close to the subway.
The room we stayed in was extremely small and did not match the pics on the website. The bathroom was ridiculously small and also didn’t match any of the pictures. Towels were thin and rough. The bunk bed ladder was made of rod iron and about a 1/2” wide. Made it difficult to climb up and down, especially in the middle of the night. Positive aspect was it was very close to the subway.
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AI-generated summary based on recent guest reviews
Service
Communication is frequently praised for clarity and responsiveness, with easy check-in/out and helpful baggage storage. Downsides include limited after-hours support, a confusing reception setup, and occasional reports of unhelpful staff.
Related guest reviews
2
Ashley
Sep 29, 2025
·
Stayed 1 night
The room was semi-clean and in a great location. However, a smoke detector beeped most of the night, keeping me awake. The hotel says they have 24 hour reception, but they do not. They simply have a security guard on duty who cannot help with building maintenance or guest issues.
The room was semi-clean and in a great location. However, a smoke detector beeped most of the night, keeping me awake. The hotel says they have 24 hour reception, but they do not. They simply have a security guard on duty who cannot help with building maintenance or guest issues.
8
Liann
Dec 3, 2025
·
Stayed 3 nights
Hotel is nice, clean and management is communicative. Nice to have a kitchenette area with cups, plates and silverware as well as a fridge and microwave. Downfall is the pillows are so flat it doesn’t feel like you even have a pillow. The shower is super small and the closet doesn’t have alot of room for 4 people to hang clothes. Still, I would stay again
Hotel is nice, clean and management is communicative. Nice to have a kitchenette area with cups, plates and silverware as well as a fridge and microwave. Downfall is the pillows are so flat it doesn’t feel like you even have a pillow. The shower is super small and the closet doesn’t have alot of room for 4 people to hang clothes. Still, I would stay again
4
Sarah
Dec 26, 2024
·
Stayed 2 nights
The noise coming from the building at night prevented us from sleeping much at all. It sounded like there was someone banging on a metal pipe behind the wall intermittently throughout the night, but I think it was something in the building’s heating system. The staff seemed overwhelmed and rude with the exception of the nice guy who does all of the initial communication and checked our luggage in. In the morning there was a person pooping in the internal doorway. Not great.
The noise coming from the building at night prevented us from sleeping much at all. It sounded like there was someone banging on a metal pipe behind the wall intermittently throughout the night, but I think it was something in the building’s heating system. The staff seemed overwhelmed and rude with the exception of the nice guy who does all of the initial communication and checked our luggage in. In the morning there was a person pooping in the internal doorway. Not great.
10
Cary
Jul 13, 2025
·
Stayed 1 night
Convenient location and perfect for our one night stay. The reception team and communication from them was informative and extremely friendly.
Convenient location and perfect for our one night stay. The reception team and communication from them was informative and extremely friendly.
10
Amy
Dec 2, 2024
·
Stayed 1 night
The communication from the hotel was very quick, and they were always willing to help out.
The communication from the hotel was very quick, and they were always willing to help out.
10
Melissa
Jun 26, 2025
·
Stayed 2 nights
The reception 1 person was very helpful. They allowed us to drop off bags prior to check in and also watched them after our checkout time so we didn't have to carry them during our time exploring the city. Communication was clear.
The reception 1 person was very helpful. They allowed us to drop off bags prior to check in and also watched them after our checkout time so we didn't have to carry them during our time exploring the city. Communication was clear.
10
Rachel
Nov 18, 2025
·
Stayed 3 nights
Very convenient location. Right in Korea Town. Clean room. Comfortable bed. Weak air conditioning. Confusing to check in as the reception is in a separate room from the lobby.
Very convenient location. Right in Korea Town. Clean room. Comfortable bed. Weak air conditioning. Confusing to check in as the reception is in a separate room from the lobby.
10
Geri
Dec 16, 2023
·
Our family group of 8 ladies stayed in the duplex room for 3 nights. It was absolutely perfect for our needs. Nothing fancy, but a clean place to sleep and shower in a safe, easy to navigate location. Staff was helpful both in person and over the phone. I would recommend this room to a friend and would stay again myself.
Our family group of 8 ladies stayed in the duplex room for 3 nights. It was absolutely perfect for our needs. Nothing fancy, but a clean place to sleep and shower in a safe, easy to navigate location. Staff was helpful both in person and over the phone. I would recommend this room to a friend and would stay again myself.
10
Alexander
May 24, 2023
·
Stayed 6 nights
Quite a good hotel right in the center of Manhattan. Room was very clean and communication before arrival was excellent. We even could check-in 1hr before normal check-in time which was very pleasant after a long flight. On checkout day, free luggage storage was provided in a secure area (room behind reception-1). I'd stay here again when in Manhattan. It must be noted that there are different hotel providers in the same building/same address. Judging by reviews, the other hotels seem not as good, but Hotel and the city-Midtown is recommendable.
Quite a good hotel right in the center of Manhattan. Room was very clean and communication before arrival was excellent. We even could check-in 1hr before normal check-in time which was very pleasant after a long flight. On checkout day, free luggage storage was provided in a secure area (room behind reception-1). I'd stay here again when in Manhattan. It must be noted that there are different hotel providers in the same building/same address. Judging by reviews, the other hotels seem not as good, but Hotel and the city-Midtown is recommendable.
10
Deedra
Mar 28, 2025
·
Stayed 1 night
This was a great deal for the location and price! I really appreciated the communication of the management and how well they responded to our questions and provided great service. The beds were not super comfortable, but everything else was great!
This was a great deal for the location and price! I really appreciated the communication of the management and how well they responded to our questions and provided great service. The beds were not super comfortable, but everything else was great!
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AI-generated summary based on recent guest reviews
Location
Very central Midtown/Koreatown location with easy access to subways, Penn Station, Times Square, and the Empire State Building. Walkable to many attractions and dining.
Related guest reviews
8
Joanna
Dec 5, 2024
·
Stayed 5 nights
We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.
We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.
8
Clara
Oct 7, 2023
·
Stayed 7 nights
We (mum and 2 teens) had a perfect stay at Hotel and the City. For this price we got more than we could expect! Great location, clean and safe room and building, modern rooms, friendly staff etc. When travelling it is often difficult to find rooms that fit more than 2 persons. This hotel is a blessing in that regard. We especially appreciated Bear Donuts next door, H-mart on the next street and that the MTA is 75 meters from the hotel door. By foot, by MTA or by rideshare/cab you can get anywhere.
We (mum and 2 teens) had a perfect stay at Hotel and the City. For this price we got more than we could expect! Great location, clean and safe room and building, modern rooms, friendly staff etc. When travelling it is often difficult to find rooms that fit more than 2 persons. This hotel is a blessing in that regard. We especially appreciated Bear Donuts next door, H-mart on the next street and that the MTA is 75 meters from the hotel door. By foot, by MTA or by rideshare/cab you can get anywhere.
8
Stefan
Oct 16, 2025
·
Stayed 1 night
The hotel is very close to Empire State Building, Madison square garden and Penn station. The room was nicely decorated and clean. The hotel staff sent clear messages before arrival with information regarding location, check in routines etc. All in all we had a pleasant stay!
The hotel is very close to Empire State Building, Madison square garden and Penn station. The room was nicely decorated and clean. The hotel staff sent clear messages before arrival with information regarding location, check in routines etc. All in all we had a pleasant stay!
8
tyrone
Oct 2, 2025
·
Stayed 2 nights
Value for money hotel. No frills, but clean and safe. About 2 blocks from the Empirecstate bldg. Very near the subway station. A lotbof food trucks nearby.
Value for money hotel. No frills, but clean and safe. About 2 blocks from the Empirecstate bldg. Very near the subway station. A lotbof food trucks nearby.
10
Emily
Jun 28, 2024
·
Stayed 3 nights
Good communication before stay. The location is really good, close to empire state and a short walk to Times Square. Was able to check in early. Space is small but it’s expected in a big city. Not a lot of natural light but we only wanted to sleep there so it was perfect. Clean. Microwave. Easy to leave bags on last day while we were exploring then came back to collect before going to airport.
Good communication before stay. The location is really good, close to empire state and a short walk to Times Square. Was able to check in early. Space is small but it’s expected in a big city. Not a lot of natural light but we only wanted to sleep there so it was perfect. Clean. Microwave. Easy to leave bags on last day while we were exploring then came back to collect before going to airport.
10
Forbes
Jul 20, 2024
·
Stayed 2 nights
Hotel and the City is a good place to stay if you are looking for somewhere good value and central in Midtown, New York City. The building is in an OK location just off Broadway and close to subway stations. The rooms are conversions of old apartments - some floors still have permanent residents. We rented one of the rooms on the top floor. It had two double beds pushed together and bunk beds, with enough room for six people to sleep. There is an en suite with shower and a kitchenette with stove, microwave and fridge. Everything is fairly recently modernised so I’m good condition. Best of all on the top floor the rooms have access to a small private patio area. It has seats for six and a large umbrella for shade. Plus views of the Empire State Building! The place seems popular with families and small groups. There’s a laundry and snack machines downstairs behind the security desk. Overall the place feels safe, isn’t too noisy, is handy for all the sights and it’s great to be able to hang out outside in the evening. We would come back here again.
Hotel and the City is a good place to stay if you are looking for somewhere good value and central in Midtown, New York City. The building is in an OK location just off Broadway and close to subway stations. The rooms are conversions of old apartments - some floors still have permanent residents. We rented one of the rooms on the top floor. It had two double beds pushed together and bunk beds, with enough room for six people to sleep. There is an en suite with shower and a kitchenette with stove, microwave and fridge. Everything is fairly recently modernised so I’m good condition. Best of all on the top floor the rooms have access to a small private patio area. It has seats for six and a large umbrella for shade. Plus views of the Empire State Building! The place seems popular with families and small groups. There’s a laundry and snack machines downstairs behind the security desk. Overall the place feels safe, isn’t too noisy, is handy for all the sights and it’s great to be able to hang out outside in the evening. We would come back here again.
6
Patricia
Apr 15, 2025
·
Stayed 3 nights
Central location, close to subway and walkable to times square.
Central location, close to subway and walkable to times square.
10
Alexander
May 24, 2023
·
Stayed 6 nights
Quite a good hotel right in the center of Manhattan. Room was very clean and communication before arrival was excellent. We even could check-in 1hr before normal check-in time which was very pleasant after a long flight. On checkout day, free luggage storage was provided in a secure area (room behind reception-1). I'd stay here again when in Manhattan. It must be noted that there are different hotel providers in the same building/same address. Judging by reviews, the other hotels seem not as good, but Hotel and the city-Midtown is recommendable.
Quite a good hotel right in the center of Manhattan. Room was very clean and communication before arrival was excellent. We even could check-in 1hr before normal check-in time which was very pleasant after a long flight. On checkout day, free luggage storage was provided in a secure area (room behind reception-1). I'd stay here again when in Manhattan. It must be noted that there are different hotel providers in the same building/same address. Judging by reviews, the other hotels seem not as good, but Hotel and the city-Midtown is recommendable.
8
Margot
May 13, 2025
·
Stayed 3 nights
The location is wonderful. Very accessible to all the tourists destination.
The location is wonderful. Very accessible to all the tourists destination.
10
Sally
Jan 17, 2024
·
Stayed 3 nights
Loved this hotel! Our room was clean, comfortable, and updated. Reception 1 took excellent care of us. The location was super! Literally a couple of blocks from the Empire State Building, and Blank Street Cafe!
Loved this hotel! Our room was clean, comfortable, and updated. Reception 1 took excellent care of us. The location was super! Literally a couple of blocks from the Empire State Building, and Blank Street Cafe!
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Dining
Not enough information in reviews.
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2
Victoria
Sep 27, 2026
·
Stayed 1 night
WARNING don't stay here unless you enjoy tons of cockroaches crawling all over all your belongings. We couldn't even sleep here and had to take a 2 hour uber at 3 AM out of the city. Front desk help is not available 5pm-9am. The building security guard told us that the entire building is infested and blamed the weather.
WARNING don't stay here unless you enjoy tons of cockroaches crawling all over all your belongings. We couldn't even sleep here and had to take a 2 hour uber at 3 AM out of the city. Front desk help is not available 5pm-9am. The building security guard told us that the entire building is infested and blamed the weather.
10
Carlos
Aug 2, 2026
·
Stayed 3 nights
Great location, clean room.
Great location, clean room.
10
Tolga
Jul 15, 2026
·
Stayed 1 night
clean and convenient
clean and convenient
10
Jennifer
Jul 14, 2026
·
Stayed 2 nights
The check in process was quick and easy. The room was very clean and had nice kitchen amenities. The water pressure and temperature was excellent in the shower. The only issue was that there was only a TV in one of the two bedrooms.
The check in process was quick and easy. The room was very clean and had nice kitchen amenities. The water pressure and temperature was excellent in the shower. The only issue was that there was only a TV in one of the two bedrooms.
10
Liz
Jul 11, 2026
·
Stayed 3 nights
Great place to stay! Check in was smooth, the room was clean and roomy. The location was amazing!
Great place to stay! Check in was smooth, the room was clean and roomy. The location was amazing!
FAQs about Hotel and the City, Rooftop City View
Are pets allowed at the property?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the location of the hotel in relation to nearby attractions?
The hotel is centrally located in New York, a 4-minute walk from the Empire State Building and 7 minutes by foot from Madison Square Garden. It is approximately 0.9 miles from Times Square and 1 mile from Rockefeller Center.
Are children allowed at the property?
Children are welcome at the property.
Does the hotel offer extra beds or cribs?
Free cribs are available on request at the property. Extra beds information is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
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- 2026-11-08: 224.30699144592285USD
- 2026-11-09: 265.1722320465088USD
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 180.47518098068235USD
- 2026-11-16: 367.2908137145996USD
- 2026-11-17: 362.8449851928711USD
- 2026-11-18: NO DATA
- 2026-11-19: 327.8697322250366USD
- 2026-11-20: NO DATA
- 2026-11-21: 664.8516690551758USD
- 2026-11-22: 330.40414854583736USD
- 2026-11-23: 179.3726483329773USD
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 858.4753998565674USD
- 2026-11-28: NO DATA
- 2026-11-29: 182.15318889389036USD
- 2026-11-30: 231.9325516151428USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 355.6654952896118USD
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 496.8863731887817USD
- 2026-12-14: 552.8007194000244USD
- 2026-12-15: 394.92692769927976USD
- 2026-12-16: 323.0707198638916USD
- 2026-12-17: NO DATA
- 2026-12-18: 405.14381913757325USD
- 2026-12-19: NO DATA
- 2026-12-20: 364.0230169128418USD
- 2026-12-21: 270.33940496520995USD
- 2026-12-22: NO DATA
- 2026-12-23: 259.6368301834106USD
- 2026-12-24: 476.6838062210083USD
- 2026-12-25: 341.7748285690307USD
- 2026-12-26: NO DATA
- 2026-12-27: 338.81183191680907USD
- 2026-12-28: 380.4571612106323USD
- 2026-12-29: 346.1582540985107USD
- 2026-12-30: 412.166703175354USD
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
Popular amenities
Non-Smoking Rooms
Business Center
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Vending Machines
Services
Business Center
Banquet Facilities
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
General
Non-Smoking Rooms
Vending Machines
Family Room
Activities
Outdoor Furniture
Terrace
Internet
Free Wi-Fi