Grand Decameron Complex Bucerias, A Trademark All-Inclusive Resort

Best place, it's been the third time at the resort, no regret at all!! The staff is sooo nice! The only big problem is the number of chairs who is lacking every year for the worst... And I miss the colors soo much!! Instead of that, this is perfect

Cleanliness and staff was outstanding

The room was clean, bed was comfortable, we booked an ocean front room, so the view was amazing. Location of the hotel is also very good. Nice area of the beach that isn't rocky, very nice sand. Pickle ball in the mornings was hit or miss, depending on who showed up. The hotel had some scheduled activities but it didn't appear anyone was doing any of the activities. Room was very dated, plumbing was old (I.e paper goes in the trash, brush your teeth with bottled water). We only ate one meal here, it was below average. The morning coffee was bad, evening cocktails were okay. Thankfully there are many great restaurants within a 10 minute walk.

Coming to this hotel for years. This year it appeared to be in need of upgrades and general area management. It was never a 3 star barely making 2 star. I’m being picky but it was recently painted and paint spatters on the sink toilet down the walls. There was always water on the toilet floors leak from somewhere. So inconsistent with toiletries one day 2 towels next day 3 another day no hand towels. Just real sloppy service. Grounds were not kept up anywhere like our last stay 3 years ago. Breakfast always good lunch so so dinner not good. Usually food was look warm. We ate out in the town for dinner most of the 14 evenings there. We were in block 2 and the noise from the events people was so loud from 10am until show was over at 10:30pm was so bad you couldn’t relax. Even on the beach loud speaker was way too loud. We eventually bought an umbrella so we could move down the beach where it was quieter. It’s a real shame this hotel is on a fabulous beach and the town is nice to walk around and get something to eat. However the area is becoming overly crowded now and there was lots of construction and truck noise all day long. Sounds like I’m overly picky and Complaining. But when you are now paying $8000 for two weeks of hard earned money and getting second rate facility then it’s time to look elsewhere. This area of Mexico is almost beyond the average persons affordability. When you see scandalous prices and gouging the results will be bad for the locals.

Room was always damp feeling. Needed more hooks for hanging towels