Name: Kew Gardens Hotel
Address: 292 Sandycombe Road, Kew, Richmond, England, United Kingdom, London (and vicinity), Greater London, United Kingdom
Rating: 8.05

Guest reviews

8.1

Very good

Based on 1,098 verified reviews

Who stays here?

Business

8%

Couple

44%

Family

25%

Group

15%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Kew Gardens Hotel draws consistent praise for its handy location near Kew Gardens and the tube, friendly staff, and the welcoming pub-restaurant downstairs, while criticism centers on dated rooms, steep stair access without a lift, and temperature control issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Graham

1 Apr 2026

·

Stayed 1 night

Stayed for the England game me and my grandson. Staff were very helpful went over and above to help us. Well recommended

10

christopher

11 Mar 2026

·

Stayed 1 night

Great breakfast

8

Jodie

11 Mar 2026

·

Stayed 2 nights

Room was clean and spacious. Bathroom could do with a little tlc and water temperature in shower wasn’t great. Breakfast and service was excellent and overall feel is welcoming.

6

Clare

8 Mar 2026

·

Stayed 1 night

Pull out bed wasn’t made up, instructions given as to how to do it - disappointing. Towel rail in bathroom boiling hot and very noisy. One tea bag in room booked for 3. Good value, great location but finishing touches could be improved.

10

Anna

28 Feb 2026

·

Stayed 1 night

Very friendly staff, lovely pub with games to play !!

292 Sandycombe Road, Kew, Richmond, England, United Kingdom

Location

Located in Richmond (Kew), Kew Gardens Hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. This hotel is 6.8 mi (10.9 km) from Wembley Stadium and 8 mi (12.9 km) from Buckingham Palace.

Royal Botanic Gardens, Kew(0.3 Miles)

The National Archives(0.6 Miles)

Thames River(0.7 Miles)

Richmond Park(1.3 Miles)

Syon Park(2.2 Miles)

Twickenham Stadium(3.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 22:30

Before 10:30

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

English breakfasts are served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee of approximately GBP 16 for adults and GBP 8 for children.

Check-in is from 2:00 PM until 10:30 PM, and check-out is at 10:30 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel is located in Richmond (Kew), within a 15-minute walk of Royal Botanic Gardens, Kew, and The National Archives. It is approximately 6.8 miles from Wembley Stadium and 8.3 miles from Buckingham Palace.

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

The hotel offers rollaway beds for a fee of GBP 20.0 per day, and additional details regarding cribs or extra beds are not specified.

Kew Gardens Hotel

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Property description

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Guest reviews

Very good

Who stays here?

What guests think

Location

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Check-in instructions

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FAQs

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Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Kew Gardens Hotel