Lucarelli Inn

Lovely staff very professional owner lovely the restaurant downstairs is beautiful food amazing

All good for a business stay

Nice restaurant underneath close to shops

The property is nice and the beds comfortable, its just attention to detail things that let this hotel down. PROS It's quiet, comfortable, clean and the staff are incredibly helpful and welcoming. The restaurant (where most of the focus is) looks and smells amazing. CONS I've stayed here twice now and there's been 'minor' issues each time; the first time I found a hair in the bed - I didn't bother reporting it and because I was so tired just slept on top of the duvet, I couldn't get the TV to turn on and there weren't any curtains up on the window (it was left bare). The second time, I had the same issue with the TV (different room), the window safety latch had been severed so when the wind blew it pushed the window so far out that I had to ask for help to close it. The lamps over the beds had bulbs in but didn't work, the stool at the desk was unstable and there's little to no storage space in the bathroom.

Firstly, you have to walk through the restaurant to check in and get to the rooms, which felt quite uncomfortable on a busy Friday night, on a busy walkway we were getting in the way of waiters trying to bring food past. No hairdryer in the room and it looked very worn and ready for an upgrade - sealant in the bathroom needs replacing, walls are dirty, buttons missing from the headboard. Shower door didn’t shut properly, despite a notice saying that if the door wasn’t shut, there was a chance that it would cause a leak in the restaurant below.