Name: Chateraise Gateaux Kingdom Sapporo
Address: Kita-ku Higashibarato 132, Sapporo, Japan, Sapporo, Hokkaido Prefecture, Japan
Rating: 7.6

Guest reviews

7.6

Good

Based on 129 verified reviews

Who stays here?

Business

5%

Couple

15%

Family

68%

Group

7%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Chateraise Gateaux Kingdom Sapporo is a large, family-oriented resort with big pools, waterslides and an onsen spa that many guests enjoy, alongside generous buffets and a relaxed atmosphere, though the property and some rooms feel dated.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

David L

Oct 22, 2025

·

Stayed 1 night

Facility is nice. A bit on the older side and not updated. Quaint old school bedside 60s light system. But would likely be a good short family getaway spot.

4

David

Dec 21, 2024

·

Stayed 1 night

The pool was nice that you can use it even in winter. But its probably better to just pay for the pool entrance and not stay at this hotel. The bed was very uncomfortable. The room was using archaic central heating and unable to adjust the room temperature. Had to open a window to air out the stuffy room. Even with the air purifier in the room, the room was very outdated. If they spent more money on upgraded the rooms to the 21st centurary, i think guest would have a more comfortable stay. Breakfast was ok. Nothing to write home about.

10

ひろひさ

Nov 30, 2024

·

Stayed 1 night

good!!!

8

Jane

Jun 15, 2024

·

Stayed 2 nights

The dinner buffet has so many delicious options and such high quality food that you should make it a priority to eat there. The hotel is definitely of the era in which it was built but I think that adds charm. The hotel does provide a free shuttle bus to the sapporo train station. If I come back to sapporo I highly expect to stay there again.

8

Yasushi

Feb 13, 2026

·

Stayed 2 nights

清潔で料理も美味しくいただきました。

Translate

Kita-ku Higashibarato 132, Sapporo, Japan

Location

Kita Ward, a neighborhood in Sapporo, is home to Chateraise Gateaux Kingdom Sapporo Hotel and Spa Resort. Nijo Market and Tanukikoji Shopping Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Odori Park and Nakajima Park. Traveling with kids? Make time for Makomanai Sekisui Heim Ice Arena, or check out an event or a game at Sapporo Dome.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site, but it is limited.

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately JPY 2500 for adults and JPY 1200 for children.

Pets are not allowed, but service animals are exempt from fees and restrictions.

Check-in time starts at 3:00 PM and ends at 11:00 PM. Check-out time is by 11:00 AM. Early or late check-in/check-out may be available upon request.

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible bathrooms. Elevators are available for ease of access.

The hotel is situated in Kita Ward, Sapporo, close to attractions like Nijo Market, Tanukikoji Shopping Street, Odori Park, and Nakajima Park. It is also near Makomanai Sekisui Heim Ice Arena and Sapporo Dome.

Yes, there is an indoor pool and a seasonal outdoor pool, along with a children's pool. The pools are available for guests to enjoy during operational hours.

Children are allowed at the property, and those under 13 years of age can stay for free.

The property may offer extra beds, but extra-person charges may apply and vary depending on property policy. Advance request or confirmation may be required.

Chateraise Gateaux Kingdom Sapporo

Amenities

Property description

Guest reviews