Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek

The breakfast was good with many options. When we arrived for check in we were told the pool was down for service. Staff stated they were unsure when it would be available. When we returned from dinner the pool was being used for a party and staff was brisk when we asked about using the pool. In the morning when we went to shower the water never got warmer than cool. So disappointed to not be able to use the pool or jacuzzi and to have to take a cool shower to start my day

Great hot tub and pool! Delicious breakfast. Amazing hotel

We booked this property primarily for the amenities of the gym, pool, hot tub and location. Gym was small but had what we needed. Hot tub was closed for repair and was a big let down, especially not being notified or posting on their website. The rooms were small but nice and clean. The only issue we had was no hot water for our showers. We did inform the front desk and they were on top of it. Breakfast had a lot of options and was good.

Everything was great except there was only one elevator working. Long wait times sometimes but it happens. Would definitely stay again.

The elevator on the 3rd floor, the down button doesn’t work. You have to use the up button to call it to the floor to go down. Only one elevator seem to be working at time during the stay.

Not enough parking spaces. I had to sit and wait to see if anyone came out to leave, so that

Call the hotel before you book, the POOL AREA WAS CLOSED!!!! Also the ice machine on 2nd floor inop!!

The room was clean and the bedding smelled nice and fresh. The breakfast was awesome with a full oatmeal and topping bar. Lots of choices. They also have waffles and hot eggs and sausage. The lady at check in was very friendly and polite. The pool is cloudy and much much smaller in person than on the website. I packed my suit but didn't get to use it because the hot tub is still out of order!!!!! I won't stay here again but only because there are too many other options in the area and there was no discount offered when i expressed how displeased I was that the hot tub isn't working and that was one of my main reasons for booking this room.

Everything was excellent, except for the fact that the only reason I booked the specific hotel was because of the indoor pool and hot tub and they were non-functioning which was extremely disappointing

I’ve stayed here multiple times on business over the past few years it’s a very comfortable hotel decent but limited breakfast included a sufficient gym and a pool, which I have not used yet. The rooms are typical size beds are nice. Pillows are good.

We had a not so great experience. Negatives : Smelly room, loud ac, broken remote, staff didn’t make our bed for some reason, weak toilet flush, sink didn’t make warm water, elevator could use some refreshing/speed improvement. Included breakfast ran out of hot items before we could get downstairs. Parking spaces were tight. Positives: Most of the staff was friendly and tried to make effort to fix some of the issues (remote and bed making). Hotel was quiet and surrounding area felt safe. Parking lot could use a refresh of lighting in some areas, though.

The bathroom was not clean. The floor has someone elses hair all over and just didnt feel clean. The pool and hot tub was tiny and over run by teens.

Awful smell through the property

The pool water was really dirty looking the hallway ceiling had a really big hike in it and the ceiling was leaking so there were buckets and trash cans catching the water from the ceiling directly in front of the elevator my husband had to catch himself from falling a few times also the rooms had like a mildew smell in them one room was so bad that they had to switch our room the new still had the mildew smell but not as much the fire alarm went off at least three times and we had to exit our rooms 3 times the breakfast was good 😊 but I won't stay here again

Very clean hotel. Friendly staff

Bed linen was soiled

Check in was seamless and quick. Room was cooled comfortably and very clean. Mattress was just right. Not to hard or soft. Breakfast was very good and sufficient choices. Will definitely visit again. Located near lots of activities to entertain.

Non smoking cigarettes room smelled like cigarettes.

Very nice property. Ladies at the check in desk were very nice and personable. Foyer and lobby were very clean. Room was exceptionally clean. Beds are comfortable. Breakfast was well presented.

Such a great stay! Everything was clean everywhere. Bed and pillows were comfy and pool/hot tub were well maintained. I loved the seat in the accessible shower. Breakfast was fantastic. Everyone in our group was happy.

We had a not so great experience. Negatives : Smelly room, loud ac, broken remote, staff didn’t make our bed for some reason, weak toilet flush, sink didn’t make warm water, elevator could use some refreshing/speed improvement. Included breakfast ran out of hot items before we could get downstairs. Parking spaces were tight. Positives: Most of the staff was friendly and tried to make effort to fix some of the issues (remote and bed making). Hotel was quiet and surrounding area felt safe. Parking lot could use a refresh of lighting in some areas, though.

It was fine. Good airport hotel. My only complaint is that the sheets were low thread count and therefore itchy, and the pillows. Ugh. I don't know why hotels insist on only having those awful down pillows that are just flat and floppy and you have to bunch them to get any volume, which makes them hard as a rock, so your ear falls asleep before you do. Seriously, who likes those things?

Long hike to the nearest eatery. A/C in the room was very noisy.

Stayed here twice. Very close to the airport. Rooms were clean and comfortable.

The hotel is pretty close to the interstate, so there is a fair amount of road noise if that bothers you. Otherwise, this is the Toyota Corolla of hotels: good (but not great) quality, no frills, great value

Room was nice clean and quiet.

Great place, well maintained, large room

We were overall not impressed. The hotel room was the smallest room we have ever stayed in. The furniture was very acted and it was not at all cost effective. As we paid a premium.

Check in was seamless and quick. Room was cooled comfortably and very clean. Mattress was just right. Not to hard or soft. Breakfast was very good and sufficient choices. Will definitely visit again. Located near lots of activities to entertain.

I’ve stayed here multiple times on business over the past few years it’s a very comfortable hotel decent but limited breakfast included a sufficient gym and a pool, which I have not used yet. The rooms are typical size beds are nice. Pillows are good.

Was there for a night to take daughter to airport. Shuttle hours were not convenient but still very good

The place was clean, nice and neat. The staff was kind and professional.

Staff was friendly. Wake-up call requested did not happen. Amenities in room very limited.

The hotel offered an airport shuttle on web site and advertised it was close to the airport- however I had to wait outside in the cold for 1 hr and 45 min and call the hotel 10x. I had waited at the airport mostly outside in cold - and did not arrive until 2 hours after my first call. I booked a cab in the morning because did not trust the airport shuttle to get to the airport ! The cab did not show up either. Your kind staff gave me a ride. The staff was kind and helpful. However the hotel used plastic ugly disposable plastic in rooms and the elevator was filthy. I would never stay here for a layover ever again. A hotel near the airport needs to be able to get their guests to the airport on time. The early clerk kindly saved me from missing my plane. Even the taxis were unreliable!

Kelli (front desk) was such a delight she deserves a big raise!!! -Oraleigh A New

Staff were genuinely kind and cheerful. A brief but pleasant stay overnight prior to getting to the airport in time for a 7am flight. Access to leaving the car at significantly less cost than leaving it at airport.

This is a Marriott-linked hotel near the Raleigh-Durham airport ( 5 miles). The staff were pleasant and the room was pretty standard. The hotel is isolated -- nothing to do, nowhere to dine. I signed up for a free ride to RDU at 5 AM but the driver never showed up. I was lucky that an Uber driver was available, otherwise I would have missed my flight.

Took an impromptu getaway trip to Raleigh NC with a god friend and we stayed at this facility. Prior to our arrival the staff was welcoming and supportive from property details to dining in the surrounding areas. Rodney the shuttle driver took us around the area to get a meal shortly after we settled in our room. The front desk staff has the best gems with Kelly who entertained us with great chats about travels and dining in the area and Yani who didn’t hesitate to accommodate when I asked for not 1 but 3 extra blankets HA! Breakfast was good with great options and thanks to Tina whom truly shines with hospitality in the early morning hours. We definitely will suggest this facility to others and can’t wait to return to actually use the gym and pool on my next visit! So much to do and not enough time! Thank you again for a great stay - from the Connecticut ladies ❤️

I booked a room here and our plane got delayed so we couldn’t check in until around 2am and the lady at the front desk was extremely rude and told my husband that she already gave our room away and they didn’t have any other rooms. I went back the next day after seeing that they charged me for the room and talked to keny who was an absolute sweetheart and she had our money refunded back to us, also letting me know they DID have an available room that night and didn’t understand why we were told they didn’t. Thanks to Keny fixing the situation, I would still stay here and recommend talking to Keny if there’s a problem because she has great customer service skills. Thanks again Keny.

Put name on list for a 5am airport shuttle the night before. The next morning the shuttle showed up 10 minutes late and was 3/4 full. Could not secure a seat and had to pay $20 for an Uber to make our flight on time. Very disappointed and will not stay here again due to this terrible service.

The property is in a residential area close to the airport, shopping, and the Research Triangle Park area. The room was smaller than I expected for a King Deluxe. They staff was amazing!

The hotel is pretty close to the interstate, so there is a fair amount of road noise if that bothers you. Otherwise, this is the Toyota Corolla of hotels: good (but not great) quality, no frills, great value

The breakfast was good and the distance to the airport was great

Met all expectations. Convenient location, clean accommodations, good breakfast.

We have stayed here previously. The hotel is well managed from the front desk to the cleanliness of the rooms. It is a great option when coming in on late flights to RDU or early morning flights.

Was close to airport but could walk to a few places if you needed to.

This is a Marriott-linked hotel near the Raleigh-Durham airport ( 5 miles). The staff were pleasant and the room was pretty standard. The hotel is isolated -- nothing to do, nowhere to dine. I signed up for a free ride to RDU at 5 AM but the driver never showed up. I was lucky that an Uber driver was available, otherwise I would have missed my flight.

Very convenient to the airport- free shuttle and free breakfast. Quiet and clean. Will definitely stay here in the future.

Could hear highway noise

Very nice close to airport

We had a not so great experience. Negatives : Smelly room, loud ac, broken remote, staff didn’t make our bed for some reason, weak toilet flush, sink didn’t make warm water, elevator could use some refreshing/speed improvement. Included breakfast ran out of hot items before we could get downstairs. Parking spaces were tight. Positives: Most of the staff was friendly and tried to make effort to fix some of the issues (remote and bed making). Hotel was quiet and surrounding area felt safe. Parking lot could use a refresh of lighting in some areas, though.

The room was great but the breakfast wasnt that great the oatmeal was watery and the breakfast sandwiches were hard.

Met all expectations. Convenient location, clean accommodations, good breakfast.

It was a good stay but breakfast was an hour late

The staff was friendly, but in my two night stay, i gad ti get no less than 5 sets of key cards. Free wifi is useless if you cant actually connect. I called the front desk at 10 am to be new bedding. When i returned at 7 pm, it still hadnt neen done. No room service received at all. I had to go down to re-request. They didn't even have a record of the request. The service desk was friendly and apogetic. I felt bad for them. It was just constant little headaches like this. Plus our last morning tbe waffke maker was broke and breakfast staff couldnt keep up with demand. So no breakfast.

While this property is clean, and a decent, basic hotel, there are a few problems of note. First, visitors should be advised that this hotel is literally in the middle of nothing in terms of shops or restaurants. It is in a residential area with absolutely nothing to offer. The only good thing about it is that it is close to the airport and there is a free shuttle. I specifically reserved this hotel because I wanted a hot tub after a long trip. I even called ahead of time to check and see if it was working, since a few reviews on Expedia indicated some problems. I was told it was working. Much to my disappointment, when we arrived, assigned on the front desk, said “spa closed for maintenance.” Obviously, there is a problem with the spa that needs to be addressed at a broader level based on all the negative reviews about it. The food for breakfast is very basic, high in salt and starches, and processed meats and not much to offer in the way of healthy eating. I feel like part of what I pay for a hotel includes paying for amenities, such as the spa and a decent breakfast, but when these things are not up to spec or not even working, why should I be paying the full amount?

Check in was seamless and quick. Room was cooled comfortably and very clean. Mattress was just right. Not to hard or soft. Breakfast was very good and sufficient choices. Will definitely visit again. Located near lots of activities to entertain.

Excellent hotel! The pool and hot tub were a nice amenity. The breakfast was great with so many options. Very clean rooms, friendly staff, the maids were great and offered us towels daily. 10/10, will return to this hotel again on our next Raleigh trip!

Such a great stay! Everything was clean everywhere. Bed and pillows were comfy and pool/hot tub were well maintained. I loved the seat in the accessible shower. Breakfast was fantastic. Everyone in our group was happy.

Property was very clean, friendly and had a great hot breakfast.