Hyatt Place Chicago/Naperville/Warrenville

Clean room, lots of space. Very good breakfast. No body lotion or microwave in the rooms so I missed those but the spacious room made up for it

Breakfast was uneatable. Room was clean but the bathroom did not flush properly. The shower was not working well either. I stayed there for 2 nights and was out during the day and did not want to go back to the room.

The breakfast was outstanding, the staff was friendly and the environment was clean and comfortable.

Quiet location with excellent staff. Room was clean and comfortable.

Stayed one night in a junior suite at Hilton Garden Inn North Shore and had one of the worst nights of sleep in a long time. The bed was extremely firm, and the pillows were completely worn out with little to no support. I woke up with extreme lower back pain. The room’s air conditioner made things worse. It was loud and oddly placed, with the vent right next to the bed blowing directly on me all night. The bar experience didn’t help. My martini was poorly made, as well as expensive. Forty dollars for two drinks and the bartender didn’t seem to know how to prepare a Cosmopolitan, which is a pretty standard cocktail. The room layout was also odd and not particularly functional. Overall, the hotel feels very worn. The carpet in the room was dirty, and the common areas showed visible signs of neglect. The elevator almost closed on me at one point and it shook loudly. This property is in clear need of a refresh. Would not stay again.