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Nightly prices at Palms Hotel & Retreat By Palette London Romford average US$58 in the cheapest month (January) and US$85 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$58 |
| February | US$85 |
| March | US$73 |
| November | US$63 |
| December | US$68 |
J
F
M
N
D
Most expensive: February (~US$85)
Cheapest: January (~US$58)
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. Additional features at this hotel include concierge services, a picnic area, and a banquet hall.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Hornchurch? This hotel has 270 square feet (25 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
With a stay at Palms Hotel & Retreat By Palette London Romford in Hornchurch (Emerson Park), you'll be within a 15-minute drive of Lakeside Shopping Centre and Romford Golf Club. This hotel is 16.6 mi (26.8 km) from Excel London and 18.7 mi (30.1 km) from The Arena.
What's nearby
Romford Golf Club(2.2 Miles)
Romford Market(3 Miles)
Thorndon Country Park(4.2 Miles)
Stubbers Activity and Adventure Centre(4.3 Miles)
Old MacDonalds Farm(7.7 Miles)
Victoria Road Stadium(7.8 Miles)
Hainault Forest Country Park(7.8 Miles)
King George Hospital(8.2 Miles)
Lakeside Shopping Centre(9.7 Miles)
Valentines Park(9.7 Miles)
Langdon Hills Country Park(9.9 Miles)
South Park(10 Miles)
Kelvedon Hatch(10.3 Miles)
Kenneth More Theatre(10.5 Miles)
Kelvedon Hatch Secret Nuclear Bunker(10.6 Miles)
London City Airport (LCY)(21.4 Miles)
London (SEN-Southend)(21.2 Miles)
Stansted Airport (STN)(30.8 Miles)
Heathrow Airport (LHR)(59.5 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Romford Golf Club (2.2 Miles)
Romford Market (3 Miles)
Thorndon Country Park (4.2 Miles)
Stubbers Activity and Adventure Centre (4.3 Miles)
Old MacDonalds Farm (7.7 Miles)
Victoria Road Stadium (7.8 Miles)
Based on 348 verified reviews
AI-generated summary based on recent guest reviews
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Read moreWas this helpful?
At Palms Hotel & Retreat By Palette London Romford, guests report a mix of recently refreshed rooms and friendly staff alongside notable drawbacks like unreliable Wi-Fi, hot rooms without working air conditioning, frequent noise, and hiccups at check-in.
Some reviews appreciate ample parking and access to Harold Wood station and major roads. Dining is a weak spot, with the restaurant or bar sometimes closed and breakfast affected by shortages and delays. Expect a budget-minded stay with convenient parking and transport, but be prepared for noise and inconsistent basics.
Was this helpful?
AI-generated summary based on recent guest reviews
Ample free parking is praised. Some reviews note ongoing renovations and limited outlets, with the restaurant or bar closed at times and the spa or gym unavailable.
Tom
28 Aug 2025
·
Stayed 1 night
Shaun
9 Jul 2025
·
Stayed 1 night
Jacqueline
16 Oct 2025
·
Stayed 2 nights
David
16 May 2025
·
Stayed 1 night
Bethany
2 Jul 2025
·
Stayed 1 night
Esbjörn
12 Jun 2025
·
Stayed 2 nights
Mike
6 Jun 2025
·
Stayed 1 night
Lucy
1 Jun 2025
·
Stayed 1 night
Cathrine
25 Sept 2025
·
Stayed 1 night
Wessel
20 Jun 2025
·
Stayed 6 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Many guests found rooms very clean and recently refurbished, though some reported maintenance issues and occasional lapses like stained surfaces, smells, or rubbish outside.
Mark
10 Dec 2025
·
Stayed 1 night
Mario
24 Sept 2025
·
Stayed 1 night
Margaret
24 Aug 2025
·
Stayed 1 night
Ben
16 Jul 2025
·
Stayed 2 nights
Katie
27 Aug 2025
·
Stayed 1 night
Shaun
9 Jul 2025
·
Stayed 1 night
Jacqueline
16 Oct 2025
·
Stayed 2 nights
Glen
19 Sept 2025
·
Stayed 3 nights
Amanda
4 Jul 2025
·
Stayed 2 nights
Matt
18 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Beds are often comfortable and some rooms are spacious or newly refurbished, but noise from thin walls, corridors, and events is a frequent complaint. Lack of air conditioning and unreliable Wi-Fi/TV are also recurring issues.
Mark
10 Dec 2025
·
Stayed 1 night
Sikander
28 Jul 2025
·
Stayed 1 night
Jacqueline
16 Oct 2025
·
Stayed 2 nights
Gary
20 Sept 2025
·
Stayed 1 night
Jade
15 Sept 2025
·
Stayed 2 nights
Neil
17 Nov 2025
·
Stayed 1 night
Bethany
2 Jul 2025
·
Stayed 1 night
Elliot
13 Jun 2025
·
Stayed 3 nights
Andrew
30 Oct 2025
·
Stayed 1 night
Inez
1 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Feedback is split between friendly, helpful staff and significant problems: slow or awkward check-ins, overbooking/IT failures, poor follow-up, and occasional rudeness. Response times can be slow when things go wrong.
Mark
10 Dec 2025
·
Stayed 1 night
Mario
24 Sept 2025
·
Stayed 1 night
Danny
8 Oct 2025
·
Stayed 1 night
Akinduro
27 Nov 2025
·
Stayed 4 nights
Ben
16 Jul 2025
·
Stayed 1 night
Jacqueline
16 Oct 2025
·
Stayed 2 nights
Dan
11 Sept 2025
·
Stayed 2 nights
Matt
12 Sept 2025
·
Stayed 2 nights
Kevin
11 Dec 2025
·
Stayed 1 night
Spencer
30 Apr 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Convenient for Harold Wood station, motorway access, and local events, and easy to find with on-site parking. A few felt the surrounding area lacked walkable dining or felt unsafe.
Akinduro
27 Nov 2025
·
Stayed 4 nights
David
16 May 2025
·
Stayed 1 night
Bethany
2 Jul 2025
·
Stayed 1 night
Glen
19 Sept 2025
·
Stayed 3 nights
Mike
6 Jun 2025
·
Stayed 1 night
Lucy
1 Jun 2025
·
Stayed 1 night
Matt
18 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Breakfast quality and organization are frequently criticized, with shortages, delays, late start times, and refund confusion; the restaurant/bar is sometimes closed. A few guests enjoyed meals when available.
Lisa
7 Sept 2025
·
Stayed 2 nights
Michael
20 May 2025
·
Stayed 1 night
Shaun
9 Jul 2025
·
Stayed 1 night
Gary
20 Sept 2025
·
Stayed 1 night
Glen
19 Sept 2025
·
Stayed 3 nights
Martin
11 Jun 2025
·
Stayed 1 night
Pamela
8 Aug 2025
·
Stayed 1 night
Gurlovesandeep
20 Jul 2025
·
Stayed 1 night
Cathrine
25 Sept 2025
·
Stayed 1 night
Matt
18 Sept 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Crisbin e
4 weeks ago
·
Stayed 1 night
Barry
5 Aug 2026
·
Stayed 1 night
Roger
22 Jul 2026
·
Stayed 1 night
Vrezh
12 Jul 2026
·
Stayed 1 night
Ceri
10 Jul 2026
·
Stayed 8 nights
Yes, free self-parking is available on-site.
Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Yes, airport shuttle services are available for a surcharge of GBP 100 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
The hotel has limited wheelchair accessibility, including accessible public areas and facilities.
The hotel is located in Hornchurch (Emerson Park), within a 15-minute drive of Lakeside Shopping Centre and Romford Golf Club. It is approximately 16.7 miles from ExCeL Exhibition Centre and 18.7 miles from The Arena.
Instant AI responses are based on hotel information
Over the next 60–90 days, room rates at Palms Hotel & Retreat By Palette London Romford typically work out at around US$71 a night for two guests, ranging from US$65 to US$111 with higher rates on peak dates.
The quietest month for Palms Hotel & Retreat By Palette London Romford in Greater London is August, while November sees the highest demand. Plan for early autumn or late summer if you’d prefer fewer other guests around.
Set in Greater London, Palms Hotel & Retreat By Palette London Romford sits close to Romford Market, Lakeside Shopping Centre and Hainault Forest Country Park, making it convenient for city shopping and outdoor activities; the property suits city and business travellers.
Palms Hotel & Retreat By Palette London Romford is cheaper than 13 of 19 comparable hotels nearby, with a typical median of US$84 a night versus about US$90 for peers in London (and vicinity).
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Parking
Restaurant
Non-smoking rooms
Room service
Dry cleaning
Housekeeping
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
Breakfast in the room
Allergy-free room available
Vending machines
Family room
Snack Bar/Deli
Wheelchair Accessible (Limited)
Free wi-fi
Garden
Dry cleaning
Housekeeping
Banquet facilities
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking Onsite