Name: Sercotel Coliseo
Address: Alameda de Urquijo, 13, Bilbao, Bilboaldea, Basque Country, Spain, Bilbao, Biscay, ES
Price range: $126–$356 per night
Rating: 8.83

What guests think

At Sercotel Coliseo, travellers consistently praise the very central, walkable location, spacious quiet rooms, and friendly, helpful staff, with many also highlighting good breakfasts; however, recurring drawbacks include limited on-site parking, occasional climate-control issues, and some breakfast crowding.

Rooms are typically modern and very clean, with comfortable beds, though a few have interior steps, restricted outlooks, or minor maintenance issues. Beyond breakfast, on-site dining and bar options are limited and some guests found the setup lacking atmosphere. Overall, Sercotel Coliseo suits travellers seeking a reliable, comfortable base in Bilbao.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking exists but spaces are limited, sometimes expensive, and access can be confusing. The bar/restaurant offering is modest and can feel quiet with a basic menu.

Related guest reviews

10

Daniele J

Sep 17, 2025

·

Stayed 3 nights

Bastante confortável. Excelente localização, com fácil acesso a pé ao centro histórico, museo Guggenheim, outros pontos turísticos, bares, restaurantes. Estacionamento "Instituto" praticamente em frente ao hotel, disponibilizam um combo de 3 diárias por 49 euros.

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10

Anibal

Sep 17, 2024

·

Stayed 1 night

I've stayed at the Sercotel Coliseo in Bilbao for several years sadly for the first time there was no capacity for onsite parking. Anything that could be done to improve the capacity of onsite parking would be most welcome.

10

Marion

Aug 15, 2024

·

Stayed 2 nights

Hotel très bien situé au centre de Bilbao. Très calme (chambre côté cours). Petit déjeuner extra. Très propre. Par contre, peu de place dans le parking de l'hotel (en sus 22 euros).

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10

Ricardo

Dec 13, 2024

·

Stayed 1 night

Great location. Car park in the back of hotel and easy to walk anywhere in the center.

10

Corinne

Jan 7, 2026

·

Stayed 3 nights

Chambre propre et spacieuse. Lit XXL très confortable. Baignoire. Petit frigo dans la chambre. Parking sous l'hôtel. Emplacement top.

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8

Bryony

Aug 25, 2024

·

Stayed 1 night

Great junior suite, clean and quiet. Bar not well used in the evening so lacked some atmosphere. Breakfast not well organised with tables not reafy despite booking sitting. Reception staff very helpful though, setting aside a suitable parking space and organising welcome drinks in advance, on request

6

Peter

Jun 6, 2025

·

Stayed 2 nights

The room was a good size, clean and comfortable although the hard flooring meant that noise from above was heard. The property is shown as having a bar and restaurant, these are in effect one and the same. The bar wasn't open in the afternoon (no waiter) and the only available refreshment was free beverages from a machine. Food is advertised as starting at 19.30, the menu is very basic and cooking not of particularly good quality. We wanted one quiet night around the hotel, but I would guess most guests prefer to eat out and there are plenty of restaurants within easy walking distance. The old town is about 10 minutes walk from the hotel and worth a visit as is the Guggenheim a 15 minute walk.

10

Philip

Jun 20, 2024

·

Stayed 6 nights

Great city centre hotel. But the underground car park can be hard to find for the 1st time and it is also very tight so may struggle with a bigger car or SUV. The hotel doesn’t have a bar area as such but more of a social meeting area with waiter service to the table or sofa. There is also an outside patio area I believe as well. Didn’t try breakfast as I had to leave early every day. Did try room service and the food was great. Would recommend and stay here again myself.

4

Marc

Aug 13, 2022

·

Stayed 3 nights

Services de lhotel decevants. Nous avions choisi cet hotel principalement pour le parking et la recharge electrique sur place. Or, on a du payer 70euros de parking pour 3 jours à lexterieur de lhotel. On nous avait reservé une place pour recharger notre voiture mais une autre voiture (non electrique) s'est mise sur la place et ne souhaitait pas se deplacer avant le soir. Ca ne semble pas avoir dérangé lhotel.... En echange on nous reserve une place pour le lendemain matin mais on apprend, ensuite, que la place a ete reservée pour 3 jours à quelqu'un dautre. On nous avait pourtant precisé la veille que la place netait pas reservable à l'avance mais uniquement pour recharger. On nous a fait tourner en rond. Le personnel à laccueil, moyennement aimable pour certains, se contredisait dun jour à lautre. Nous reviendrons souvent a Bilbao mais plus jamais dans cet hotel. Jajoute que les chambres sont peut etre insonorisees mais pas les portes qui donnent sur le couloir. Les portes étant proches les unes des autres nous entendions tous les nuits les personnes rentrées dans leurs chambres...

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2

Miriam

Jan 6, 2025

·

En la reservacion estaba incluido el parqueo y cuando llegamos al hotel a las 9 pm, la recepcionista Ana nos dijo que lo sentia y q no tenia parqueo disponible y bajo a la zona del parqueo y habia todo un piso vacio sin carro y otro piso de parqueo disponible la mitad y cuando subo y le muestro las fotos que tire de los parqueos vacios me dijo que lo sentia pero que los parqueos lo tenia que autorizar Maria ( su supervisor) la cual no estaba ahi hasta el dia siguiente a las 10 am. Horrible.

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Cleanliness

Cleanliness is widely praised, with many describing rooms and common areas as spotless. A few reports note stained sheets, flies or odors, and occasional housekeeping lapses.

Related guest reviews

10

Mahesh

Sep 27, 2025

·

Stayed 1 night

Perfectly located. Spacious clean room. Coffee and tea making facilities. Would happily stay again.

6

Lala

Dec 29, 2023

·

Stayed 5 nights

The first day the sheets had a yellow stains in 2 places. The staff was trying to resolve the issue, but entire hotel only has one person working in the evenings. There was No housekeeping personnel to change sheets so we had to do it ourselves. The rooms do not have coffee or tea kettle. No sleepers or bath ropes as well. Breakfast is not bad, but exactly the same every single day. Will not recommended staying in this hotel.

6

Bonnie

Mar 10, 2024

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Stayed 2 nights

Basic room to get from point A to point B on travels. Old stained carpets in hallway. Dusty air in rooms. Old HVAC system. Would not stay again

6

Elena

Mar 13, 2025

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Stayed 1 night

La habitación olía muchísimo a ambientador y cuando se fue ese olor quedó un fuerte olor a cañería. El resto perfecto, el hotel y el servicio están muy bien

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10

Florencia Antonella

Jul 19, 2025

·

Stayed 1 night

El hotel está muy bien, solo objetar que para ser un hotel de esta categoría había moscas en la habitación.

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10

Yanghee

Oct 8, 2025

·

Stayed 2 nights

Staff is friendly and helpful - front desk, cleaning, and dining room staff members! Rooms were clean and thw hotel is close to great restaurants and old town!

10

JESSICA

Feb 1, 2026

·

Stayed 1 night

O quarto estava muito limpo e a localização é otima

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10

David

Mar 18, 2025

·

Stayed 5 nights

Location was great in the centre and easy walk to the museums and old town. Hotel was great, it was spotless and the staff were friendly and helpful.

10

Tomoo

Dec 26, 2023

·

Stayed 1 night

清潔なお部屋で満足できました

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10

Carl

Nov 18, 2025

·

Stayed 3 nights

Excellent hotel, very clean. Helpful checking staff. Great rooms, great breakfast

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Rooms

Rooms are generally spacious, modern and quiet with comfortable beds; many guests highlight effective soundproofing. Some units have internal steps or awkward layouts, limited views, occasional noise or temperature-control issues, and a few note weak Wi‑Fi.

Related guest reviews

8

steven

Jul 24, 2024

·

Stayed 3 nights

Nice clean hotel in a pleasant location. Staff is super. The only reason for not a perfect score is the room set-up. There is a set of four stairs from the bed to the bathroom. i am okay with stairs in general. But at night when I am still half-asleep, with the shadows, it is easy to miss a step. Also no idea why there are two clouded glass windows in the bathroom. When you turn on the bathroom lights it brightens the whole room.

10

J A

Dec 23, 2025

·

Stayed 1 night

Ubicación inmejorable, habitación espaciosa y cómoda, nada de ruido, limpia y equipada.

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10

Mahesh

Sep 27, 2025

·

Stayed 1 night

Perfectly located. Spacious clean room. Coffee and tea making facilities. Would happily stay again.

8

DAVID

Feb 12, 2025

·

Stayed 3 nights

Loved our time here. The guy who checked us in allowed us to check in early which was great so we were able to get straight to our room. All of the staff were lovely throughout. Nice big comfy bed, great shower and a clean room. Location is ideal, nothing is more than 25 / 30 mins away walking which we love to do. Bar hopping, canas and pinxtos all day long it was a great base where you could come back and rest before going out again. Couple of small negatives. The bed kept moving away from the wall so you couldn't really sit up in bed as it was pushing away from the wall each time. Other one was room temperature. The air con is set at a certain level for eco reasons but you also can't open the windows so it was getting quite hot in there at times. Overall though it was excellent!

8

Pilar

Nov 30, 2023

·

Stayed 1 night

Buena ubicación. Nuestra habitación tenía cuatro escaleras que separaban el baño de la cama y casi nos matamos por la noche

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6

Robert

Jun 19, 2025

·

Stayed 2 nights

Well located hotel in Bilbao. Nice staff. Breakfast fine although I’m not sure who is eating actual cake for breakfast but Wayhey it’s holiday. Room was big but had a window into a stairwell ?! So strange for the price of it. At night room next door was clearly drunk and very very noisy. They were banging their bed (not what you think) in some weird muck around and it was literally moving my bed ?! Was afraid wall would fall down. Perhaps the most offensive thing is the single use plastic teaspoons in the room. Sad times, it’s 2025! Kettle, mugs and no tea bag or coffee was also lol.

10

Kai

Feb 9, 2026

·

Stayed 3 nights

Zimmer war groß

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10

Elaine

Dec 1, 2025

·

Stayed 4 nights

Room was spacious and quite despite overlooking a busy street

8

Roy

Oct 12, 2024

·

Stayed 4 nights

Good size room with standard equipment. Plenty of hangar space but almost no drawer space. No English language channels on the TV. The bathroom had a partially glass wall so turning on the bathroom light also lit up the bedroom. Good selection for breakfast but often a long slow line up for breakfast. Hotel location good for visiting the art galleries.

10

Laurie

Oct 22, 2025

·

Stayed 5 nights

large rooms

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Service

Service is frequently described as friendly, helpful and welcoming. Some guests encountered slow or inconsistent responses and organisational issues, particularly around parking arrangements and room service.

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10

Kayla

Aug 14, 2025

·

Stayed 1 night

The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening.

10

Anna

Feb 2, 2026

·

Stayed 1 night

Emplacement central, personnel très accueillant, bon petit déjeuner, chambre spacieuse. Merci à l'équipe de Sercotel Coliseo!

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6

Inés

Jun 4, 2023

·

Stayed 1 night

Las instalaciones están muy bien pero una vez olvidan lo fundamental: las personas. El room Service atendido por una única persona, cocinero, camarero, atender el teléfono y cobrar y subir los pedidos a las habitaciones. Más de media hora llamando para intentar hacer un pedido y al final tuve que bajar porque evidentemente la persona que atendía todo el servicio ni oía el teléfono porque estaba en otras tareas. Eso en pleno mes de junio. La mala valoración del personal evidentemente no es por el personal en sí sino por la política laboral del hotel.

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8

Justin

Oct 29, 2024

·

Stayed 2 nights

This was a decent enough hotel in a rather sleepy neighborhood. Not a lot going on in immediate proximity, but pretty close to the train station and only 10 minute walk to Casco Viejo. Room was clean and comfortable. They were having issues with the elevators and key cards throughout my stay, which was inconvenient. I wound up simply using the stairs most of the time. Had to get a new key card halfway through, as they deactivated mine, which was a bit annoying. Good breakfast.

10

Yanghee

Oct 8, 2025

·

Stayed 2 nights

Staff is friendly and helpful - front desk, cleaning, and dining room staff members! Rooms were clean and thw hotel is close to great restaurants and old town!

8

Christie

Jun 3, 2024

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Stayed 2 nights

Nice hotel and its central location was perfect. Our highlight was the staff though, particularly Maria who checked us in, really kind and helpful.

10

Victor

Sep 20, 2023

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Stayed 2 nights

El personal del hotel, tanto en la recepción como en el restaurante, siempre fue muy atento y colaborador.

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8

Jany

Jun 1, 2023

·

Stayed 3 nights

Personeel aan de balie onvriendelijk en gaven de verkeerde info

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10

Jan

Nov 24, 2025

·

Stayed 5 nights

Breakfast was excellent, location is very good and staff is very helpful.

2

Miriam

Jan 6, 2025

·

En la reservacion estaba incluido el parqueo y cuando llegamos al hotel a las 9 pm, la recepcionista Ana nos dijo que lo sentia y q no tenia parqueo disponible y bajo a la zona del parqueo y habia todo un piso vacio sin carro y otro piso de parqueo disponible la mitad y cuando subo y le muestro las fotos que tire de los parqueos vacios me dijo que lo sentia pero que los parqueos lo tenia que autorizar Maria ( su supervisor) la cual no estaba ahi hasta el dia siguiente a las 10 am. Horrible.

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Location

Exceptionally central and walkable to the Old Town, Guggenheim, shops, restaurants and transport links. Many note easy access from the train station and airport bus.

Related guest reviews

10

Daniele J

Sep 17, 2025

·

Stayed 3 nights

Bastante confortável. Excelente localização, com fácil acesso a pé ao centro histórico, museo Guggenheim, outros pontos turísticos, bares, restaurantes. Estacionamento "Instituto" praticamente em frente ao hotel, disponibilizam um combo de 3 diárias por 49 euros.

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10

Maximillian Mclaren

Apr 27, 2025

·

Stayed 1 night

Great place to stay in downtown Bilbao in walking distance to pretty much everything. Hotel looks new and was very quiet. Will visit again.

10

Mahesh

Sep 27, 2025

·

Stayed 1 night

Perfectly located. Spacious clean room. Coffee and tea making facilities. Would happily stay again.

10

Pam

Oct 21, 2025

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Stayed 3 nights

Great location - walkable to the museum and other primary locations

10

Ricardo

Dec 13, 2024

·

Stayed 1 night

Great location. Car park in the back of hotel and easy to walk anywhere in the center.

8

fred

Oct 12, 2025

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Stayed 3 nights

Location is great next to train station

10

Angela

Nov 2, 2025

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Stayed 2 nights

The location was excellent since it was walking distance to many places to visit

10

Per Olof

Feb 17, 2024

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Stayed 3 nights

Perfectly situated in town center close to everything. 15 min walk to the Guggenheim museum and many great restaurants close to the hotel. We can highly recommend to stay here. A small improvement would be to equip the rooms with a water boiler.

10

David

Mar 18, 2025

·

Stayed 5 nights

Location was great in the centre and easy walk to the museums and old town. Hotel was great, it was spotless and the staff were friendly and helpful.

10

Gisela

Jun 7, 2025

·

Stayed 2 nights

Perfect location

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Dining

Breakfast is widely praised for quality and variety, with fresh items often noted. Downsides include limited options beyond breakfast, a quiet bar, and at busy times disorganized seating or replenishment.

Related guest reviews

8

Richard

Sep 19, 2025

·

Stayed 6 nights

Hotel is in a great, quiet location, within walking distance to train station, Metro, Old Town, shops etc. El Corte Ingles store is a 2 minute walk away. There is a wide choice of cafes / restaurants near the hotel. The hotel has almost 100 rooms, yet the breakfast dining room only has tables / seating capacity for around 50 guests. This is very strange and did on occasions mean that people had to sit in a “waiting area” and the hotel would suggest what time I should take breakfast to ensure seating, this was ignored! There is space to put more tables and chairs, so why isn’t it done? Overall it is a good, clean, quiet hotel, recommended

8

jean paul

Jan 7, 2025

·

Stayed 2 nights

chambre impeccable, excellent accueil, point faible la restauration et le petit déjeuner. restauration : peu de choix, et le 1 janvier, nous nous présentons à 19h30 et on nous indique qu'il y aura 1 heure d'attente. Ensuite, nous demandons du jambon ibérico, non disponible. alors qu'il n'y a qu'une douzaine de clients. Petit déjeuner : mauvaise disposition, buffet contre le mur, d'où de l'attente quand il y a du monde. un buffet central offrirait plus de facilité de circulation.

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8

Natalie

Aug 31, 2024

·

Stayed 5 nights

Zeer centraal gelegen hotel dichtbij stadscentrum. Mooie grote kamers (wij hadden een superior). Zeer netjes. Bij aankomst kregen we een verkeerde kamer toegewezen, maar dit werd direct door het aanwezige personeel rechtgezet. Het ontbijt kan echter wel verbeterd worden, er is heel weinig plaats om te zitten en daarom wordt er in shiften gegeten. Het aanvullen van eten, afruimen van tafels gebeurt echter zeer chaotisch. Er is niemand die echt de leiding heeft, ook de eieren bv, zijn vaak koud, eten raakt niet aangevuld… We hebben dit gemeld en hopelijk wordt er iets mee gedaan. Het personeel doet echt zijn best, maar heeft gewoon een beetje sturing nodig van iemand die alles overschouwd en bijstuurt.

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8

Bryony

Aug 25, 2024

·

Stayed 1 night

Great junior suite, clean and quiet. Bar not well used in the evening so lacked some atmosphere. Breakfast not well organised with tables not reafy despite booking sitting. Reception staff very helpful though, setting aside a suitable parking space and organising welcome drinks in advance, on request

10

Freddy

Sep 13, 2025

·

Stayed 1 night

Hôtel d'une qualité prix défiant toute concurrence - excellent en tout point (petit déjeuner avec un choix sucré salé très au dessus du standard)

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6

Peter

Jun 6, 2025

·

Stayed 2 nights

The room was a good size, clean and comfortable although the hard flooring meant that noise from above was heard. The property is shown as having a bar and restaurant, these are in effect one and the same. The bar wasn't open in the afternoon (no waiter) and the only available refreshment was free beverages from a machine. Food is advertised as starting at 19.30, the menu is very basic and cooking not of particularly good quality. We wanted one quiet night around the hotel, but I would guess most guests prefer to eat out and there are plenty of restaurants within easy walking distance. The old town is about 10 minutes walk from the hotel and worth a visit as is the Guggenheim a 15 minute walk.

10

Christian

Apr 17, 2025

·

Stayed 3 nights

Super Lage, schöne Zimmer, bestes Frühstück!

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10

Karen

Sep 18, 2025

·

Stayed 3 nights

We had a most pleasant stay in Hotel Sercotel Coliseo. We shared a triple room which was spacious, quiet and comfortable and very clean. It housed a mini fridge which contained bottled water and nibbles. Breakfast was included in our stay and there was a great selection of both cooked and continental food. A lovely sun terrace was available for guest use which had comfortable seating, soft lighting in the evening and heaters if required. The staff were helpful and friendly throughout. The hotel is well situated less than 10minute walk from city centre. I would happily stay there again.

10

Jan

Nov 24, 2025

·

Stayed 5 nights

Breakfast was excellent, location is very good and staff is very helpful.

10

Amanda

Jul 7, 2025

·

Stayed 1 night

Good location - walking distance to Guggenheim museum. Very clean, comfortable and quiet hotel. Breakfast was great with fresh fruit and fresh orange juice. Would definitely recommend and stay at this hotel again!

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Month	Average price
January	$87
February	$93
March	$128
April	$159
May	$221
June	$185
July	$174
August	$227
September	$191
October	$182
November	$128
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $220	2 $299	3 $339
4 $126	5 $213	6 $222	7 $189	8 $218	9 $232	10
11 $182	12 $140	13 $157	14 $162	15 $190	16 $305	17
18 $143	19 $148	20 $151	21 $300	22 $324	23 $356	24 $246
25 $132	26 $149	27 $173	28 $225	29 $188	30 $253	31 $308

Sercotel Coliseo

Prices for Sercotel Coliseo

Monthly average prices

About this property

Location

Room options

Junior Suite

Superior Twin Room

Classic Double Room

Superior Double Room

Classic Twin Room

Triple Room

Classic Triple Room (With Double Bed)

Guest reviews of Sercotel Coliseo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sercotel Coliseo

Considering this hotel for your Bilbao trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $181	21 $218	22 $202	23 $237	24 $233	25 $284	26 $300
27 $129	28 $237	29 $243	30 $237