The Springs Resort And Spa

The adult-only section on the far end was secluded, quiet, well-attended, not crowded, very clean and well-maintained, with many pools & temperatures, lovely gardens, and gorgeous views of the mountains! We did not go to the day pass side - we were so happy in this area. The staff was so nice; Savannah at check-in was very friendly and helpful and gave us the good recommendation of that adult-only area; we really appreciate that. Our room was ready early too! Jess led us through the spa mud-bath with positivity, instructing the process and the sauna process after. She was patient as we took our time through the experience. All the staff who consistently checked the water temperature and checked in if we needed anything were friendly and helpful, and so nice, without ever hovering. We felt well cared for by the staff. Loved the river access too; we spent some time exploring the river. The hotel itself (we were in the original cabin) was standard. We would have liked a microwave as well as 4 towels and 4 coffees for 4 adults. The toilet had been used prior to our check in as the seats were up and there was debris inside. There was a cockroach right outside of our door at night which detracted from the glamour of a spa experience, and the reason the review is not 5 star. The restaurant looked amazing but was outside of our budget; however, the location of the hotel is so perfect that we could leave and eat elsewhere with no problem. We definitely want to go back to The Springs!

The 24 hour access to pools. The many different options in pools.

Great experience. Staff from front desk to room service and staff around the hot springs are all friendly and professional. Spring tubs and the property in general are well maintained. There is some construction on new buildings but it did not disturb our visit at all. Parking is a minor issue, could not always park in front of our room but did not have to park too far away, Hope to come back and indulge in this relaxing experience again.

Amazing stay! My husband and I stumbled upon this place on our cross country trip and we both agreed it was one of our favorites! While it was quite expensive and we stayed in the original part of the hotel, it was still worth the stay. We also received an incentive for a discounted second night, so we ended up being there two nights. The grounds are amazing and there are so many spa pools to choose from. There is a section of the resort that’s also open to people with day passes, but there’s an entire area for hotel guests, and an adult section within. The view of the river is so nice and relaxing and you can spend all day and night there if you want. The pools are open 24/7 to hotel guests and being there late night under the stars was amazing. The temps ranged from mid 90s to around 110, in addition to the cold plunge, so there was a nice variety. There were also free activities you could participate in, as well as the additional spa services. We didn’t have any of the food options at the resort, but rather walked into town instead. The main road in town is under construction, so it might’ve been easier to eat at the hotel but we wanted to explore. Cute area with some restaurants and shopping. We’ve been to several springs resorts and this one was our favorite. We will definitely be back!

First impressions, beautiful area, in a beautiful small town, when pulling into the parking lot my family got hit with an open sewer smell. Apparently it's the mother hot spring.... I guess that the smell of hot fresh water. Staff was excellent, 10 out of 10, super friendly to the family checking in, when over-hearing conversations between staff members super friendly & polite! Breakfast was delicious, the pools are beautiful, some overlooking the rest of the resort, & some overlooking the San Juan river. I went during August of 2025, I can imagine how people love to come here during the winter to warm up with nature during the winter. They did open a new side of the pools within the resort, it only 18+ which isn't a huge problem, just giving fellow families a heads up. Otherwise the rest of the resort is free game for families.

I knew I wanted to stay at this property as soon as I saw it and it did not disappoint! You are treated like royalty and the hot springs pools are so easily available! We loved that they had an adult only section as we were not traveling with children and wanted a quieter atmosphere. I was impressed that the bar stayed open so late for those enjoying the hot springs at night!

Check in was at 4 and we didn’t get a room until 5:30 so that was disappointing. Lots of kids around but it was nice having access to 18+ pools. The pools were great and service was excellent! Could use an upgrade on the beds in the Deluxe rooms. Worth the money of staying at the resort as you have 24 hour access to pools. Nights out there are amazing!

Some of the rooms are definitely in need of an upgrade, but it seems like they are working toward that. It looked like a new building was being constructed so hopefully they will refresh older rooms next.

Bring a pair of flip flops for the pools , the concrete around the upper pools are in poor shape , walking bare foot is not a pleasant experience.

Main building was pretty. Most hotel rooms were detached motel 6 ish. Spas were beautiful in appearance, but a large amount of dead skin floating in hot pools. Wish they were filtered somehow. Fresh water flowed in them slowly though.

The food was delicious but pricey. The beds were comfy and the room was clean.

The adult-only section on the far end was secluded, quiet, well-attended, not crowded, very clean and well-maintained, with many pools & temperatures, lovely gardens, and gorgeous views of the mountains! We did not go to the day pass side - we were so happy in this area. The staff was so nice; Savannah at check-in was very friendly and helpful and gave us the good recommendation of that adult-only area; we really appreciate that. Our room was ready early too! Jess led us through the spa mud-bath with positivity, instructing the process and the sauna process after. She was patient as we took our time through the experience. All the staff who consistently checked the water temperature and checked in if we needed anything were friendly and helpful, and so nice, without ever hovering. We felt well cared for by the staff. Loved the river access too; we spent some time exploring the river. The hotel itself (we were in the original cabin) was standard. We would have liked a microwave as well as 4 towels and 4 coffees for 4 adults. The toilet had been used prior to our check in as the seats were up and there was debris inside. There was a cockroach right outside of our door at night which detracted from the glamour of a spa experience, and the reason the review is not 5 star. The restaurant looked amazing but was outside of our budget; however, the location of the hotel is so perfect that we could leave and eat elsewhere with no problem. We definitely want to go back to The Springs!

We love the idea of the spas, and they were nice, but not cleaned very well. I paid over $500 for a room for one night that was not as nice as any of the hotel rooms that I stayed in coming from Ohio to Colorado. The most I paid for one of those was $114. I do realize that part of the charge is for the spas, But it's definitely time to update your all the rooms

This was my first time at the Resort and Spa, being a Colorado native, it seemed like I should check it off my list. The setting is serine, very clean, many different pools to get in with a variety of temperatures. The San Juan River is so beautiful and I love the infinity effect on most of the pools. Gorgeous spot!

First impressions, beautiful area, in a beautiful small town, when pulling into the parking lot my family got hit with an open sewer smell. Apparently it's the mother hot spring.... I guess that the smell of hot fresh water. Staff was excellent, 10 out of 10, super friendly to the family checking in, when over-hearing conversations between staff members super friendly & polite! Breakfast was delicious, the pools are beautiful, some overlooking the rest of the resort, & some overlooking the San Juan river. I went during August of 2025, I can imagine how people love to come here during the winter to warm up with nature during the winter. They did open a new side of the pools within the resort, it only 18+ which isn't a huge problem, just giving fellow families a heads up. Otherwise the rest of the resort is free game for families.

Great spa resort. Clean and comfortable rooms. Easy and walkable access to downtown.

It is convenient to access the hot springs. But the propery is getting old and needs renovation. Cleaness is very poor. We could notice lots of dog hair.

Absolutely love the hot springs, so relaxing! We stayed in a double queen kitchenette in the two story building. The room is in need of updating, very outdated and felt like we were in the 70’s or 80’s. It had a strong sulfur smell from the hot springs that you could not smell in the newer buildings. Would definitely come back but I’d be sure to stay in the new building.

Main building was pretty. Most hotel rooms were detached motel 6 ish. Spas were beautiful in appearance, but a large amount of dead skin floating in hot pools. Wish they were filtered somehow. Fresh water flowed in them slowly though.

Very clean, neat, great staff.

The food was delicious but pricey. The beds were comfy and the room was clean.

The Springs has always been one of my favorite places.

Is a $600 US dollars and is like a Motel Should be a $200.00 Hotel no more

The stay was nice the room is a bit old and could use some up date bathroom so small

Check in was at 4 and we didn’t get a room until 5:30 so that was disappointing. Lots of kids around but it was nice having access to 18+ pools. The pools were great and service was excellent! Could use an upgrade on the beds in the Deluxe rooms. Worth the money of staying at the resort as you have 24 hour access to pools. Nights out there are amazing!

As lifelong residents of Colorado, this was our first time stopping in Pagosa Springs and our choice of The Springs Resort to stay will last as one of our best. We were so impressed with the new rooms and new spa area (even though we had no frame of reference). The 24 hour access to the pools was a godsend on our journey moving to Phoenix from Fort Collins. Certain things let us know that they are tweaking the new facilities, but the rooms were so comfortable and well-appointed and the staff could not have been more accommodating. This will become a "must stop" any time we travel the region in the future!

Stayed in a classic room due to traveling with a pet. Very basic and older. Light shines in from the outside window and doors easily. However, overall an amazing resort with 24hr access for the Springs!! It was amazing!! Will definitely be going back!!!

For the price you pay for a room. The AC was a smart AC and was not cold at not no matter what temp desire you input. Also, the AC is on motion so every time you left your room the AC turns low so when you come back it is hot. The bed was extremely FIRM so if you like a firm bed this is for you. There is no coffee down in the lobby no Breakfast area. When we arrived, we had 2 pods of coffee in our room and was unable to get anymore we had to walk outside to another area to get coffee which of course wasn't free but more 5.00 a cup. Everything is charged to your room and when we checked out the charges where outrages and we were unable to tell if it was even accurate not to mention you pay a additional 90.00 resort fee. The facilities where nice I would go again but not worth it to stay at this resort. Save your money stay somewhere else.

The room was not up to standards for the rate I was chaged for the room, I am not sure how they can justify charging $625.00 a night for the room. It was probably a $150.00 a night room at best. It was not a deluxe room by any means. It smelled like it used to be a smoking room and the room next to us had someone that was coughing all night. When we got there and heard the room next door coughing we asked if we could get another room and they said no they had nothing. At checkout we asked if they could adjust the bill for the room they said because we booked through Expedia there was nothing they could do. So in the future I will book through the hotel direct in case I am not happy with the room so they can adjust the rate, unless Expedia can make and adjustment on the charge for this unsatisfactory room. I hope you can help with this and give some sort of credit, we paid for a deluxe suite and it was not worth rate charged at all.

Absolutely love the hot springs, so relaxing! We stayed in a double queen kitchenette in the two story building. The room is in need of updating, very outdated and felt like we were in the 70’s or 80’s. It had a strong sulfur smell from the hot springs that you could not smell in the newer buildings. Would definitely come back but I’d be sure to stay in the new building.

Staff was wonderful and the property was beautiful

The adult-only section on the far end was secluded, quiet, well-attended, not crowded, very clean and well-maintained, with many pools & temperatures, lovely gardens, and gorgeous views of the mountains! We did not go to the day pass side - we were so happy in this area. The staff was so nice; Savannah at check-in was very friendly and helpful and gave us the good recommendation of that adult-only area; we really appreciate that. Our room was ready early too! Jess led us through the spa mud-bath with positivity, instructing the process and the sauna process after. She was patient as we took our time through the experience. All the staff who consistently checked the water temperature and checked in if we needed anything were friendly and helpful, and so nice, without ever hovering. We felt well cared for by the staff. Loved the river access too; we spent some time exploring the river. The hotel itself (we were in the original cabin) was standard. We would have liked a microwave as well as 4 towels and 4 coffees for 4 adults. The toilet had been used prior to our check in as the seats were up and there was debris inside. There was a cockroach right outside of our door at night which detracted from the glamour of a spa experience, and the reason the review is not 5 star. The restaurant looked amazing but was outside of our budget; however, the location of the hotel is so perfect that we could leave and eat elsewhere with no problem. We definitely want to go back to The Springs!

Great experience. Staff from front desk to room service and staff around the hot springs are all friendly and professional. Spring tubs and the property in general are well maintained. There is some construction on new buildings but it did not disturb our visit at all. Parking is a minor issue, could not always park in front of our room but did not have to park too far away, Hope to come back and indulge in this relaxing experience again.

When we arrived the person at front desk had no idea how to check us in under expedia we had wait at least 1 hour other than that it was great.

Tarra welcomed us warmly. We sat down in the check in process which I found very unique and comfortable! I checked in at Ritz-Carlton before and I was standing up! She was very knowledgeable and told us all the details we need for our stay. This experience makes me want to come back and stay longer in the future.

Walkable to room, lots and lots of options for soaking. The staff was amazing

The Springs Resort & Spa nails the balance between wellness and comfort. The rooms were beautiful and comfortable, the pools were nothing short of amazing, and the property itself was immaculate. Unfortunately, the food service left a lot to be desired. At The Cafe, we waited over an hour for crepes (checking in four times) only to find out our order had been given to someone else. Lunch at 1881 Poolside Provisions was slow as well, with a 15-minute wait just to place an order, and while the Ham and Cheddar Panini was fine, it was clearly pre-made or frozen. WildFinch was the bright spot in dining, with excellent service and fantastic appetizers (the scallop crudo and carpaccio) and cocktails, but the entrée we tried (Tooth & Gill) was disappointing, with overly large, chewy mushrooms and polenta that was average at best.

Restaurant was over priced food was terrible. When we checked in took forever and the front desk person was having a bad day. Way too expensive to have that kind of service. We stayed 2 nights 2 rooms spent $2,500 just in rooms. The thing is they weren’t even to full capacity. All the hots springs tubs weren’t even full.

Tarra, Devan, and Cannon made the trip out to Pagosa Hotsprings absolutely perfect. The sights are beautiful, the pools are so relaxing, the spa on-site is so friendly. But best of all? Devan and Cannon went out of their way to make us girls feel welcome and special. I appreciate all of the hard work they put into just making sure that we had a good time at this resort. Thank you guys for making a birthday trip so much more enjoyable!! Devan did NOT have to go out of his way for us, but he did. That shows you how attentive and kind the staff here is. You will NOT regret giving this resort a visit. The on-site spa is TO DIE FOR. Jordyn, Christy, Jen, and Lisa are so friendly, skilled, and just made our wellness retreat 100x better. PLEASE visit the spa for a service, you are going to LOVE it. We will DEFINITELY be back.

The room was not up to standards for the rate I was chaged for the room, I am not sure how they can justify charging $625.00 a night for the room. It was probably a $150.00 a night room at best. It was not a deluxe room by any means. It smelled like it used to be a smoking room and the room next to us had someone that was coughing all night. When we got there and heard the room next door coughing we asked if we could get another room and they said no they had nothing. At checkout we asked if they could adjust the bill for the room they said because we booked through Expedia there was nothing they could do. So in the future I will book through the hotel direct in case I am not happy with the room so they can adjust the rate, unless Expedia can make and adjustment on the charge for this unsatisfactory room. I hope you can help with this and give some sort of credit, we paid for a deluxe suite and it was not worth rate charged at all.

The adult-only section on the far end was secluded, quiet, well-attended, not crowded, very clean and well-maintained, with many pools & temperatures, lovely gardens, and gorgeous views of the mountains! We did not go to the day pass side - we were so happy in this area. The staff was so nice; Savannah at check-in was very friendly and helpful and gave us the good recommendation of that adult-only area; we really appreciate that. Our room was ready early too! Jess led us through the spa mud-bath with positivity, instructing the process and the sauna process after. She was patient as we took our time through the experience. All the staff who consistently checked the water temperature and checked in if we needed anything were friendly and helpful, and so nice, without ever hovering. We felt well cared for by the staff. Loved the river access too; we spent some time exploring the river. The hotel itself (we were in the original cabin) was standard. We would have liked a microwave as well as 4 towels and 4 coffees for 4 adults. The toilet had been used prior to our check in as the seats were up and there was debris inside. There was a cockroach right outside of our door at night which detracted from the glamour of a spa experience, and the reason the review is not 5 star. The restaurant looked amazing but was outside of our budget; however, the location of the hotel is so perfect that we could leave and eat elsewhere with no problem. We definitely want to go back to The Springs!

This was my first time at the Resort and Spa, being a Colorado native, it seemed like I should check it off my list. The setting is serine, very clean, many different pools to get in with a variety of temperatures. The San Juan River is so beautiful and I love the infinity effect on most of the pools. Gorgeous spot!

Amazing stay! My husband and I stumbled upon this place on our cross country trip and we both agreed it was one of our favorites! While it was quite expensive and we stayed in the original part of the hotel, it was still worth the stay. We also received an incentive for a discounted second night, so we ended up being there two nights. The grounds are amazing and there are so many spa pools to choose from. There is a section of the resort that’s also open to people with day passes, but there’s an entire area for hotel guests, and an adult section within. The view of the river is so nice and relaxing and you can spend all day and night there if you want. The pools are open 24/7 to hotel guests and being there late night under the stars was amazing. The temps ranged from mid 90s to around 110, in addition to the cold plunge, so there was a nice variety. There were also free activities you could participate in, as well as the additional spa services. We didn’t have any of the food options at the resort, but rather walked into town instead. The main road in town is under construction, so it might’ve been easier to eat at the hotel but we wanted to explore. Cute area with some restaurants and shopping. We’ve been to several springs resorts and this one was our favorite. We will definitely be back!

The Springs Resort is a must visit destination to unwind, relax, and if you want, explore. You can try new things with on-site activities, a spa, and a wellness center. The 25 thermal pools are excellent and exploring the San Juan River is a blast. The town street just across the bridge is full of food & entertainment. The Resort has excellent service & food on-sites. The Cafe Trio: Nessa, Jen & Josette are awesome and made some great food to fuel my day of adventure and relatation! If you are looking for that next trip destination, this is it!

First impressions, beautiful area, in a beautiful small town, when pulling into the parking lot my family got hit with an open sewer smell. Apparently it's the mother hot spring.... I guess that the smell of hot fresh water. Staff was excellent, 10 out of 10, super friendly to the family checking in, when over-hearing conversations between staff members super friendly & polite! Breakfast was delicious, the pools are beautiful, some overlooking the rest of the resort, & some overlooking the San Juan river. I went during August of 2025, I can imagine how people love to come here during the winter to warm up with nature during the winter. They did open a new side of the pools within the resort, it only 18+ which isn't a huge problem, just giving fellow families a heads up. Otherwise the rest of the resort is free game for families.

Great spa resort. Clean and comfortable rooms. Easy and walkable access to downtown.

It was an amazing experience the room was nice and comfortable plenty of towels. The views. Zack, Daniel and Alex had amazing food especially for the price. I really have no words amazing stay.

whats not to like about 20 some hot pools of water in a great little mountain town. New facility that will double the rooms available will be nice addition.

Amazing views

It was a beautiful environment. Much needed get away!

The food was delicious but pricey. The beds were comfy and the room was clean.

Excellent hot spring, convenient location and friendly staff. I stayed in classical room which is 2 star motel quality with old furnishings. Since my primary objective is hot spring, I am happy with the experience. In addition, hotel restaurant food quality is only average.

I knew I wanted to stay at this property as soon as I saw it and it did not disappoint! You are treated like royalty and the hot springs pools are so easily available! We loved that they had an adult only section as we were not traveling with children and wanted a quieter atmosphere. I was impressed that the bar stayed open so late for those enjoying the hot springs at night!

It was an amazing experience the room was nice and comfortable plenty of towels. The views. Zack, Daniel and Alex had amazing food especially for the price. I really have no words amazing stay.

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The Springs Resort & Spa nails the balance between wellness and comfort. The rooms were beautiful and comfortable, the pools were nothing short of amazing, and the property itself was immaculate. Unfortunately, the food service left a lot to be desired. At The Cafe, we waited over an hour for crepes (checking in four times) only to find out our order had been given to someone else. Lunch at 1881 Poolside Provisions was slow as well, with a 15-minute wait just to place an order, and while the Ham and Cheddar Panini was fine, it was clearly pre-made or frozen. WildFinch was the bright spot in dining, with excellent service and fantastic appetizers (the scallop crudo and carpaccio) and cocktails, but the entrée we tried (Tooth & Gill) was disappointing, with overly large, chewy mushrooms and polenta that was average at best.

Restaurant was over priced food was terrible. When we checked in took forever and the front desk person was having a bad day. Way too expensive to have that kind of service. We stayed 2 nights 2 rooms spent $2,500 just in rooms. The thing is they weren’t even to full capacity. All the hots springs tubs weren’t even full.

Our $400 was a disgrace. Old, squishy floors, sheets were poor quality maybe used, tiny, horrible heater in wall. Super 8 is nicer. Worse hotel in our 9 day trip. The springs were wonderful. We tried to eat at 8:00. No restaurants open. For shame. Will not stay there again

We stayed just one night, soaked both on arrival and early next morning. Had a wonderful time, room was nice, check in was quick and super friendly. Also did a spa massage which was amazing and had breakfast in the cafe which was decent. Only complaint was check out was at 10am which is super early in comparison to many other resorts however I would definately stag again and look forward to the new additions.

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