Name: Hotel City Inn Basel
Address: Elisabethenanlage 5, Sankt Alban, Basel, Switzerland, Basel, Basel-Stadt, Switzerland
Rating: 7.77

Guest reviews

7.8

Good

Based on 1,352 verified reviews

Who stays here?

Business

28%

Couple

32%

Family

10%

Group

9%

Solo

18%

What guests think

AI-generated summary based on recent guest reviews

City Inn Basel draws praise for its unbeatable location beside Basel SBB and friendly, helpful staff, but reviews frequently note very small rooms, a maze-like setup shared with two sister hotels, and partial elevator access that means stairs for some.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Philip

May 16, 2026

·

Stayed 1 night

Great location to the SBB station and only a short walk into the centre. Only couple things we could fault was the noise outside which wasn't the hotels fault and there was a slight cigarette smell coming from the extractor fan in the bathroom.

6

Mika

Mar 31, 2026

·

Stayed 1 night

Ok

8

Sara

Feb 9, 2026

·

Stayed 3 nights

Staff very friendly and helpful Great location, really convenient for the station and public transport. And the centre of the city

8

Maja

Jan 28, 2026

·

Stayed 1 night

Room was super clean, comfortable and well heated. Don't make the same mistake as I did and make sure you check if you're in a lift accessible room! I didn't realise I booked for a room that was stairs accessible only and I found myself lugging my suitcase up three floors haha. Luckily it was just for one nights stay! In saying that, even if you're in a lift accessible room, there are stairs to enter the building (unsure however if this can be bypassed by going through parking), enter reception and to the main area where the rooms are. For people who may need more accessibility, it might not be the best! It's otherwise a good hotel, you get a free transport card and discounts with your stay.

8

Nanny

Jan 22, 2026

·

Stayed 2 nights

Hotel was clean, and I enjoyed that it connected to grand hotel Euler, and having access to their reception staff, fitness room etc. Mattress was bit hard and pillows too soft. Otherwise nothing else to complain about.

Elisabethenanlage 5, Sankt Alban, Basel, Switzerland

Location

A stay at City Inn Basel places you in the heart of Basel, steps from Via Gottardo and BIS Tower. This hotel is 0.4 mi (0.6 km) from Basel University and 0.5 mi (0.9 km) from Theater Basel.

Via Gottardo(0.1 miles)

BIS Tower(0.1 miles)

Offene Kirche Elisabethen(0.3 miles)

Theater Basel(0.4 miles)

Zoological Garden(0.4 miles)

Basel Zoo(0.4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, self-parking is available on-site for a fee of CHF 30 per day. Guests are advised to contact the property in advance to reserve parking.

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CHF 19 per person.

Yes, the hotel allows pets in specific rooms only, with a maximum fee of CHF 30 per pet, per day. Service animals are exempt from fees.

Check-in is from 2:00 PM until midnight, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel provides step-free entrances and wheelchair-accessible facilities. Guests who may encounter issues with stairs should contact the property in advance to request a room on a floor with elevator service.

The hotel is situated in the heart of Basel, just steps from Via Gottardo and BIS Tower. It is approximately 0.4 miles from Basel University and 0.5 miles from Theater Basel.

Children aged 6 years old or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

Hotel City Inn Basel

Amenities

Property description

Guest reviews