Name: Holiday Inn Hotel & Suites Red Deer by IHG
Address: 33 Petrolia Drive - Gasoline Alley, Red Deer, Canada, Red Deer, Alberta, CA
Price range: US$91–US$286 per night
Rating: 8.63

What guests think

Reviews of Holiday Inn Hotel & Suites Red Deer by IHG emphasize very clean, spacious rooms and consistently friendly, accommodating staff, with families especially praising the pool and waterslide, while location by Gasoline Alley offers convenient highway access.

Common drawbacks include a sometimes cold or echoey pool area, occasional towel shortages, and busy or overflow parking. Several guests reported hallway or team noise and modest soundproofing, while others mentioned dim bathroom lighting or small in-room equipment hiccups. The on-site restaurant receives frequent praise, though service speed, prices, and consistency vary. A solid, hassle-free stay overall.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly pool with waterslide and a hot tub are highlights, and there is a fitness room. Recurring issues include cold water, echoey or slippery pool areas, occasional cleanliness/chemical issues or towel shortages, and busy or overflow parking.

Related guest reviews

10

Afton

18 Sept 2025

·

Stayed 1 night

We had a huge room which was the best family room I’ve ever had. Large kitchen, living room and bathroom, then 2 full bedrooms (both with space and tvs). The front desk staff at check in went above and beyond and got items that I forgot to help me out. The slide is fast and the kids loved the pool.

4

karolina

30 May 2023

·

Stayed 2 nights

Getting in and out of this property is inconvenient but that’s what you get staying on the highway. Rooms are large and quiet. Staff is friendly. Restaurant is sub par and doesn’t deliver to the room. The pool chemicals were completely off and made everyone’s eyes burn for days. If you have kids, stay somewhere else.

10

Margaret

15 Aug 2025

·

Stayed 2 nights

Our suite was roomy and lovely - and my grandchildren and I enjoyed the swimming pool and waterslide greatly. Would definitely recommend it and would come again.

10

Milissa

17 Aug 2025

·

Stayed 1 night

It’s quite you cannot hear any noises when you are inside your room. I like the ambiance and the staff as well. How I wish the pool area floors would have been replaced? It feels slippery and is a near miss for slipping.

10

Dawn

26 May 2025

·

Stayed 1 night

Expedia texts the incorrect address so we drove around in circles for a half hour trying to find it but once we were there, the property on great, the pool is a decent size and pretty warm, with an awesome waterslide! The rooms were fabulous! The staff are second to none!!!! Especially Andrea who went out of her way to make sure our stay was incredible!!

8

Crystal

16 Jun 2023

·

Stayed 1 night

Hotel was clean and quiet. Parking was a bit busy and with the rain several stalls couldnt be used as had huge puddles

10

Stu

24 Feb 2025

·

Stayed 1 night

Had a wonderful stay. Comfortable bed, and the pull-out couch was pretty good too. Large room, very clean and quiet. No continental breakfast, but you can purchase a breakfast in the restaurant with your room, which was excellent and well worth the price. My only complaint was that there was not enough parking around the hotel, so we ended up across the road in a vacant lot that they use for overflow. There was no lighting or security on the overflow so I wasnt too happy about leaving my car there overnight, and it was extremely icy walking from there to the hotel.

8

Rachel

26 Jan 2026

·

Stayed 1 night

The staff was amazing. Very friendly and accommodating. Hotel is nice and rooms were big ! The only complaint is that the pool was pretty cold and the air in the pool room was pretty chilly. But great hot tub. There was a hockey team that was super loud and disrespectful. Playing hockey in hallways really late at night. Screaming so loud in the pool area Made a lot of noise But that’s not the staffs fault

10

Natasha

7 May 2024

·

Stayed 1 night

Pool was cold but early checkin was appreciated

10

Wendy

24 Aug 2023

·

Stayed 1 night

We checked in late in the day and went to the Pool / Hot Tub. It could have been cleaner. However, the room was excellent!

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Cleanliness

Reviews consistently describe very clean rooms and well-kept common areas, with housekeeping attentive.

Related guest reviews

10

Marcus

29 Sept 2025

·

Stayed 1 night

Clean, proffessional staff. Room was immaculate.

10

Stuart

7 Apr 2025

·

Stayed 2 nights

Great stay once again, very clean, quiet and comfortable

10

Lorrie

20 Nov 2025

·

Stayed 1 night

Very clean. Excellent restaurant with excellent service. Room spacious. Easy parking

10

Shawna

22 Nov 2025

·

Stayed 6 nights

Clean friendly staff

10

Cynthia

7 Feb 2026

·

Stayed 2 nights

Cleanliness

10

Annette

3 Sept 2023

·

Stayed 1 night

Staff was friendly and helpful. Cleaning staff was constantly cleaning, the place was very clean. We would not hesitate to stay here again

10

Rick

30 Sept 2025

·

Stayed 3 nights

Nice quiet clean and friendly staff

10

Brittany

7 Oct 2025

·

Stayed 2 nights

Room was nice and clean. Bathroom lighting was really dim and hard to see to do my make-up, and hair dryer only had a low setting, other than that it was great.

10

Brenda

3 Oct 2025

·

Stayed 2 nights

The room was clean and quiet. The heat and A/C was working as this was the time of year that both were needed!

10

Andrew

8 Jun 2025

·

Stayed 1 night

Very clean hotel, kudos to the staff

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Rooms

Guests praise the spacious rooms and suites and overall comfort, with some noting dim bathroom lighting, limited soundproofing, highway-facing noise, or occasional coffee maker and blow-dryer issues.

Related guest reviews

8

Bob

1 Jan 2025

·

Stayed 1 night

We stayed in room 400 facing the highway. Had I known that it was noisy with the constant traffic flow, we would have asked for a room facing east! As it was, I did not have a good night sleep.

8

Donnae

8 Jun 2025

·

Stayed 1 night

The room was very clean and comfortable. The soundproofing within the facility is not great, however. Challenges with the coffeemaker and blowdryer.

10

Cassy

11 Feb 2024

·

Stayed 2 nights

The room we booked was amazing. Huge apartment size hotel room was the perfect room for our weekend in town for Cheer competition. Will definately book here again and the same room. Besides the hockey kids running through the hallways at all hours, it was a great stay.

10

Margaret

15 Aug 2025

·

Stayed 2 nights

Our suite was roomy and lovely - and my grandchildren and I enjoyed the swimming pool and waterslide greatly. Would definitely recommend it and would come again.

8

Tammy

11 May 2025

·

Stayed 1 night

Room was really nice - quality showed in all areas - beds, bedding, flooring, bathroom set-up and amenities. Room located in top floor as requested - hotel was full but this room very quiet. Would definitely stay again!

10

Kent

13 May 2024

·

Stayed 1 night

The size of the rooms are amazing

10

Tammy

6 Nov 2024

·

Stayed 1 night

The size of the room is huge! Wow!

8

Joseph

30 Nov 2024

·

Stayed 1 night

Great room. The bed was terrible.

10

Brittany

7 Oct 2025

·

Stayed 2 nights

Room was nice and clean. Bathroom lighting was really dim and hard to see to do my make-up, and hair dryer only had a low setting, other than that it was great.

8

Chance

9 Jun 2024

·

Stayed 1 night

The king suite was great, clean and had a very comfy bed. I also like the idea of having bottles of soap, lotion etc fixed to the wall, instead of wasting single use products for every new stay. However, the baseball team also staying at the property the same night really soured the experience, particularly at the pool. They hit us and almost hit our baby with numerous balls, used the slide improperly, and the chaperones didn’t seem to care.

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Service

Staff are widely described as friendly, helpful, and efficient, often going above and beyond at check-in and during stays. A few disliked tablet-based self check-in or missed early check-in calls.

Related guest reviews

10

Derek

13 Sept 2025

·

Stayed 1 night

Crystal at the front desk was awesome

6

Gail

12 Sept 2025

·

Stayed 1 night

The only complaint I have is that we basically had to check ourselves in as we were handed an iPad & told to fill in all our information while the sweet gal working the front desk stood there awkwardly waiting for us to do all the work & enter all the details.

10

Cleo

13 Aug 2025

·

Stayed 1 night

Friendly and very helpful staff! Front desk assisted with me becoming a member of the hotel chain and able to have a late check - what great perks! Room very spacious and nice, bed comfy, pillows okay.

10

Fran Del

20 Jan 2025

·

Stayed 1 night

I was only there one night for an early soccer game with my son. The staff was so friendly and helpful. Someone in the restaurant got me a couple things before they opened as we had a very early start. Would likely only stay there on the future.

10

Shawna

4 Oct 2024

·

Stayed 4 nights

I would really like to thank "Lorraine" who went above and beyond upon my arrival to help me find cutlery and get settled in my room! Outstanding customer service. Thank you!

8

Landen

30 Apr 2025

·

Stayed 1 night

I had asked for an earlier check in and a phone call when the room was ready neither happened.

10

Sharla

15 Sept 2025

·

Stayed 1 night

My room was clean and comfortable, and the staff members were welcoming and pleasant at both check in and check out. I had a great stay. Thank you!

10

Eleanor

1 Sept 2025

·

Stayed 2 nights

Staff were very helpful friendly and kind!!!!

8

Rachel

26 Jan 2026

·

Stayed 1 night

The staff was amazing. Very friendly and accommodating. Hotel is nice and rooms were big ! The only complaint is that the pool was pretty cold and the air in the pool room was pretty chilly. But great hot tub. There was a hockey team that was super loud and disrespectful. Playing hockey in hallways really late at night. Screaming so loud in the pool area Made a lot of noise But that’s not the staffs fault

10

Jermaine

27 Jul 2024

·

Stayed 1 night

Friendly and professional staff. Made the stay that much better

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Location

Convenient off the highway near Gasoline Alley and Westerner Park; easy to access and generally safe. Less central, and some travelers needed to drive into Red Deer or heard highway noise from certain rooms.

Related guest reviews

10

Kerri

18 Sept 2024

·

Stayed 1 night

Conveniently located near shopping and the edge of the city.

10

Fetoun

17 May 2024

·

Stayed 2 nights

Safe and Quiet and easy parking

8

Brian

24 Apr 2023

·

Stayed 1 night

It was a quick stay, slept for about 4 hours... quick, easy in and out off the highway

10

Nona

13 Sept 2024

·

Stayed 1 night

Check in was quick and simple. Found it easily off the highway. Room was clean and luxurious. Loved the bathroom products and coffee station. Common areas were tidy and clean.

10

margaret

5 Nov 2023

·

Stayed 2 nights

Found the place in a great location to wear we needed to be Quiet and very clean

10

Robert

31 Jul 2023

·

Stayed 1 night

There are 2 Holiday Inn properties in Red Deer. I thought I had book the other one which is located in the south portion of the city. I was disappointed to discover my mistake as I do not prefer to stay at properties located on Gasoline alley which is at the very South tip of Red Deer and technically not actually in the city limits. My disappointment soon turned to smiles as this is a GREAT overall Hotel with excellent Service and Cleanliness. It was surprisingly quiet given its location adjacent to the highway. I would actually stay here again.

8

Sean

14 Aug 2025

·

Stayed 1 night

Property itself was great. Strange location in what seems like an industrial centre where it is somewhat back alley style but felt very safe otherwise

8

Shannon

10 Jun 2025

·

Stayed 5 nights

Convenient location to westerner park. Clean, spacious rooms.

8

cathy

9 Sept 2023

·

Stayed 1 night

One the highway and have to drive into Red Deer for everything. Convenient and fine if that works for you

10

Anita

16 Jun 2024

·

Stayed 1 night

Good location near gasoline alley. Room big and clean. Noise between rooms and hallway easily transmits to the room.

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Dining

The on-site Boulevard Restaurant is frequently praised for tasty meals and good service, with breakfast ordered from a menu rather than buffet. However, reviews also mention high prices, slow or inconsistent service, and a chilly dining room at times.

Related guest reviews

10

Cindy

24 Jul 2025

·

Stayed 1 night

The food in the restaurant is delicious. The server was amazing. My only request would be that the lighting in the bathroom was a little brighter. I would definitely stay here again.

10

Shannon

16 Aug 2024

·

Stayed 2 nights

Best Hotel we have had our whole trip! It was impeccably clean, ALL staff were very friendly and accommodating and the Boulevard Restaurant was FANTASTIC! Excellent meals! We will be back and I will be signing up for your membership program to stay at future Holiday Inn Hotels.

10

Lorrie

20 Nov 2025

·

Stayed 1 night

Very clean. Excellent restaurant with excellent service. Room spacious. Easy parking

6

Brad

9 Feb 2025

·

Stayed 1 night

Was told told the restaurant could not serve food faster than 45 minutes due to a couple large group bookings. Also, conference dinner portions were extremely random with some plates being over full with other less than half.

10

Jennifer

14 Aug 2025

·

Stayed 1 night

The restaurant within the hotel had great food. Beds are a little hard for my liking. Overall a great hotel with amazing customer service

10

Brian

26 Aug 2025

·

Stayed 1 night

A great stay in Red Deer, with a very good restaurant.

10

Rick

30 Sept 2025

·

Stayed 2 nights

Everything was good, food was really expensive, but what isn’t anymore

8

Marion

4 Aug 2025

·

Stayed 1 night

food at restaurant was just okay.

8

Annette

2 Feb 2025

·

Stayed 1 night

The restaurant food was decent but the service was crap! And the restaurant was really cold every time the front door opened, meal was cold half way through because of it!

10

Kevin

10 Sept 2025

·

Stayed 2 nights

The staff was incredibly friendly and were happy to help. The property was quiet, clean and the food at the restaurant, Boulevards was appreciated.

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Month	Average price
January	US$101
February	US$123
March	US$127
April	US$130
May	US$162
June	US$118
July	US$119
August	US$100
September	US$117
October	US$112
November	US$128
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $119	17 $122	18 $232	19 $286
20 $97	21 $91	22 $97	23 $97	24 $109	25 $269	26 $169
27 $91	28 $97	29 $100	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $115	3 $118
4 $94	5 $97	6 $94	7 $106	8 $109	9 $127	10 $132
11 $97	12 $97	13 $100	14 $103	15 $108	16 $110	17 $113
18 $91	19 $91	20 $97	21 $97	22 $116	23 $138	24 $118
25 $94	26 $91	27 $97	28 $91	29 $102	30 $264	31 $129

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room

Suite, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium Room, 1 King Bed

Family Room, Multiple Beds

Suite, 1 Bedroom, Accessible, Jetted Tub

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Hotel & Suites Red Deer by IHG

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