Marriott's Crystal Shores
From
$613
/ night
Select dates to see prices and availability
From
$613
/ night
About this property
Dip into one of the 3 outdoor pools or 3 hot tubs and enjoy other recreational amenities, which include a waterslide. Additional amenities at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills...
Amenities
Dip into one of the 3 outdoor pools or 3 hot tubs and enjoy other recreational amenities, which include a waterslide. Additional amenities at this aparthotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Business amenities
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Self parking (subject to charges) is available onsite.
Dining
Satisfy your appetite at Stilts Bar & Grill, one of the aparthotel's 2 restaurants. Relax with a refreshing drink at one of the 2 bars/lounges.
Rooms
Make yourself at home in one of the 219 air-conditioned rooms featuring kitchens with refrigerators and ovens. 55-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, as well as phones with free local calls.
Location
With a stay at Marriott's Crystal Shores in Marco Island (South End), you'll be within a 5-minute drive of Marco Beach and Marco Golf and Garden. This beach aparthotel is 0.1 mi (0.2 km) from South Marco Beach and 0.1 mi (0.2 km) from Winterberry Beach.
What's nearby
Marco Golf and Garden(0.1 miles)
The Oyster Society(0.2 miles)
South Marco Beach(0.2 miles)
Winterberry Beach(0.2 miles)
Marco Island Center for the Arts(0.2 miles)
Marco Island Ski & Watersports(0.6 miles)
Mackle Park(1.1 miles)
Caxambas Park(1.2 miles)
Marco Beach(1.2 miles)
Marco Island Historical Museum(1.6 miles)
City of Marco Island Racquet Center(2 miles)
Jane Hittler Park(2.2 miles)
Esplanade Shoppes(2.5 miles)
Otter Mound Preserve(2.8 miles)
Tigertail Beach(2.9 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Safe-Deposit Box
Location
600 South Collier Boulevard, Naples, Florida, United States of America
Marco Golf and Garden (0.1 miles)
The Oyster Society (0.2 miles)
South Marco Beach (0.2 miles)
Winterberry Beach (0.2 miles)
Marco Island Center for the Arts (0.2 miles)
Marco Island Ski & Watersports (0.6 miles)
Guest reviews
9.3
Superb
Based on 235 verified reviews
Who stays here?
Business
1%
Couple
23%
Family
64%
Group
10%
What guests think
AI-generated summary based on recent guest reviews
At Marriott's Crystal Shores, guests highlight a beautiful, well maintained beachfront resort with spacious villa style accommodations, family friendly pools and activities, and a walkable setting that makes it easy to relax without driving.
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What guests think
At Marriott's Crystal Shores, guests highlight a beautiful, well maintained beachfront resort with spacious villa style accommodations, family friendly pools and activities, and a walkable setting that makes it easy to relax without driving.
Rooms are modern, quiet, and well equipped with full kitchens and balconies, and some mention excellent pool or ocean views. Service feedback is mixed, with praise for friendly, helpful staff alongside reports of poor follow through, confusing or incorrect information, and communication lapses. Parking carries a nightly fee and was a point of frustration for several guests. Overall, it suits families and beach lovers seeking resort style convenience.
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AI-generated summary based on recent guest reviews
Facilities
Well maintained beachfront grounds with multiple pools, on site bar and restaurant, and organized activities for families and adults. Parking is paid, and some guests disliked the policies.
Related guest reviews
10
Chris
Nov 16, 2025
·
Stayed 2 nights
Hotel is well maintained and has beautiful grounds and beach
Hotel is well maintained and has beautiful grounds and beach
4
Sara
Sep 4, 2023
·
Stayed 1 night
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
10
Rachelle
Dec 24, 2021
·
Stayed 2 nights
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
10
Richard
Aug 24, 2023
·
Stayed 19,358 nights
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
10
Ailyn
Aug 12, 2024
·
Stayed 1 night
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
10
Jorge
Aug 28, 2023
·
Stayed 2 nights
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
10
Rose
Aug 25, 2025
·
Stayed 1 night
Beautiful property
Beautiful property
8
Andy
Jul 11, 2025
·
Stayed 5 nights
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
8
Sara
Aug 12, 2024
·
Stayed 1 night
The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue) The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for
The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue) The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for
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AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness and upkeep are praised, including very clean facilities and modern renovations. A few guests reported lapses such as stained towels and floors not cleaned after a leak.
Related guest reviews
10
Chris
Jun 10, 2024
·
Stayed 2 nights
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
10
Chris
Nov 16, 2025
·
Stayed 2 nights
Hotel is well maintained and has beautiful grounds and beach
Hotel is well maintained and has beautiful grounds and beach
10
Richard
Aug 24, 2023
·
Stayed 19,358 nights
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
10
Alejandro
Jul 12, 2023
·
Stayed 2 nights
Excellent and clean
Excellent and clean
8
Leonor
Aug 14, 2023
·
Stayed 2 nights
This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.
This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.
8
Andy
Jul 11, 2025
·
Stayed 5 nights
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
10
Caroline
Oct 1, 2023
·
Stayed 1 night
Super clean, modern renovation, quiet, peaceful
Super clean, modern renovation, quiet, peaceful
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment style units with modern decor, full kitchens, and large balconies; guests found them quiet and comfortable. Some rooms offer strong pool or ocean views.
Related guest reviews
10
Chris
Jun 10, 2024
·
Stayed 2 nights
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
10
Rachelle
Dec 24, 2021
·
Stayed 2 nights
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
10
Richard
Aug 24, 2023
·
Stayed 19,358 nights
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
10
Jorge
Aug 28, 2023
·
Stayed 2 nights
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
10
Arleet
Aug 4, 2023
·
Stayed 1 night
The property in general but specially the villa was above our expectations. Super recommended for families with little kids. We really enjoyed and are thinking of coming back soon.
The property in general but specially the villa was above our expectations. Super recommended for families with little kids. We really enjoyed and are thinking of coming back soon.
8
Andy
Jul 11, 2025
·
Stayed 5 nights
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
10
Caroline
Oct 1, 2023
·
Stayed 1 night
Super clean, modern renovation, quiet, peaceful
Super clean, modern renovation, quiet, peaceful
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AI-generated summary based on recent guest reviews
Service
Service ranges from friendly, accommodating staff to inconsistent follow through and incorrect or confusing information. Reports include issues with front desk responsiveness, communication about beach conditions, and early 10 a.m. checkout.
Related guest reviews
2
Chad
Mar 30, 2024
·
Stayed 1 night
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
10
Chris
Jun 10, 2024
·
Stayed 2 nights
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
The hotel was beautiful and well maintained. Staff was friendly. The rooms are large and well equiped with everything you need for a comfortable stay. The resort is more a home away from home then a hotel.
4
Sara
Sep 4, 2023
·
Stayed 1 night
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
They only give one parking permit per apartment and they don't give another option! How is it possible for 8 people to fit in a car? The people at the reception are very rude and we ask to speak to the manager and they are also rude and they send you to park in the shopping malls, across the street, it does not matter if you have children or people with disabilities
10
Rachelle
Dec 24, 2021
·
Stayed 2 nights
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
10
Richard
Aug 24, 2023
·
Stayed 19,358 nights
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
10
Ailyn
Aug 12, 2024
·
Stayed 1 night
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
8
Leonor
Aug 14, 2023
·
Stayed 2 nights
This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.
This is a beautiful place to stay. People were nice. The only thing was not happy about, is that I took a shower and went to dry off with the towel and the towel had a big stain. Sorry to say but it looked like feces and I had wiped my face with it. I was grossed out the whole day. I did complaint and they were nice, apologizing and told me that they were going to send someone to change our towels and clean the room. When we came back. It never happened, We asked them again but still nobody came to change the towels. The hotel is beautiful but service wasn't as expected.
8
Andy
Jul 11, 2025
·
Stayed 5 nights
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
Very nice hotel and room! The reason for the 4-star, was because of the service at the front desk. There was a leak while the dishwasher was running that left water in the kitchen. The technician came and fixed, I then requested for someone to come out and clean the floor in that area and was told someone will be right up and no one showed to do so. Also I was told at the front desk that parking was included during my stay, which was incorrect information because I was charged. I called the front desk to mention and was told there was nothing that can be done after spending 5 days @ approximately a thousand dollars a night plus other expenses during the stay, boat tours, jet skiing, dinner, etc.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
8
Sara
Aug 12, 2024
·
Stayed 1 night
The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue) The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for
The reason communication was terrible is because the beach was contaminated and they did not warn guests of the risk. (DOH-Collier issues water quality health advisory on three Marco Island beaches; E coli at issue) The hotel has very good facilities and fun activities for children and adults. They charge $30 per night for parking, that's something new. We went in July and we didn't have to pay for
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AI-generated summary based on recent guest reviews
Location
Beachfront location with sunsets and restaurants across the street; several guests found the area walkable enough to skip using a car.
Related guest reviews
10
Chris
Nov 16, 2025
·
Stayed 2 nights
Hotel is well maintained and has beautiful grounds and beach
Hotel is well maintained and has beautiful grounds and beach
10
Rachelle
Dec 24, 2021
·
Stayed 2 nights
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
10
Ailyn
Aug 12, 2024
·
Stayed 1 night
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
Great place for our family of 4. Direct on the beach and many restaurants across the street. Cons: Check-out too early, at 10am.
10
Jorge
Aug 28, 2023
·
Stayed 2 nights
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
This maybe one of the most beautiful units in the Marriott Vacation Club. The kitchen was modem and full equipmentmen. We did not use the restaurants since we ate in the unit. The beach and the pools are very nice. The sunset was incredible.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
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AI-generated summary based on recent guest reviews
Dining
On site restaurant and bar are noted, and staff at these venues received praise. One review reported dissatisfaction with breakfast value and the handling of a promised offer.
Related guest reviews
2
Chad
Mar 30, 2024
·
Stayed 1 night
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
really frustrating that when i called hotel directly (at this point i have been told that there are no workers who do reservations at the hotel and that I must have been transferred) to make a reservation they offered me two free kids breakfasts with our stay. I would not have known to ask for that. when we went down for breakfast the server had no idea our breakfast was free and she suggested i go to the front desk. we would have never gotten a full buffet for the kids as one of them ordered only cereal and one ordered pancakes. and we prob would have just went somehwere else where my omelet wouldnt have been $22. insane price for an omelet with nonorganic ingredients. the lady at the front desk was not kind smiley or helpful and said it wasnt the hotels fault it was reservations fault. when i showed her the phone number i called she said ow that was our number but they must have transferred you. i then asked to talk to the manager. everyone passed on the blame and was pretty rude at your hotel. if someone is going to be offering free breakfasts but actually lying its a pretty low way to sell a room. just dont even offer that if you cant live up to that. I would expect that from somewhere other than a higher level mariott
10
Rachelle
Dec 24, 2021
·
Stayed 2 nights
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
Beautiful location, beautiful property with amenities, Friendly staff, a separate pool and slide for kids and families. Restaurant on the property, bar on the property, and plenty of games to play on the property. You can’t get a better room view when facing the pool and the ocean
10
Richard
Aug 24, 2023
·
Stayed 19,358 nights
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
The property is extremely nice and very well kept. Our rental was actually a two bedroom apartment with views of the street and lateral view of the water. Immaculate and luxurious, huge full kitchen and large balcony, comfortable bathrooms etc The pools on site were large and accommodated a large number of people (there are two of them, one on each level) and the property itself is very well cared for. Staff at the bars and restaurant on site are very nice and the front desk staff couldn’t be more helpful or accommodating. I proposed to my now fiancé during this trip over New Year’s Eve and the staff helped me decorate the room per my request while we were away at dinner on the 31st and even provided us very nice champagne for the post midnight toast. I was super happy and will gladly stay with them again when visiting marco island
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AI-generated summary based on recent guest reviews
10
Tatiana
May 16, 2026
·
Stayed 1 night
The Mother’s Day activities were amazing and the communications through text messages were great!!
The Mother’s Day activities were amazing and the communications through text messages were great!!
10
david
Apr 19, 2026
·
Stayed 2 nights
Beautiful beach and beautiful hotel
Beautiful beach and beautiful hotel
10
Chris
Nov 16, 2025
·
Stayed 2 nights
Hotel is well maintained and has beautiful grounds and beach
Hotel is well maintained and has beautiful grounds and beach
10
Rose
Aug 25, 2025
·
Stayed 1 night
Beautiful property
Beautiful property
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
Perfect weekend getaway for the family. Didn’t need to touch the car the entire weekend. Lots to do and plenty of restaurants across the street. Very clean facilities with superb service. Will be back.
FAQs about Marriott's Crystal Shores
Is parking available at the property?
Self parking is available on-site for a fee of USD 31.80 per night. Reservations are not required, but parking is limited.
Does the property allow pets?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the property offer?
The property features elevators and step-free entrances, ensuring accessibility for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute walk of South Marco Beach and Marco Golf and Garden. It is 0.1 mi from Winterberry Beach and 0.3 mi from Marco Island Center for the Arts.
Does the property have a swimming pool?
Yes, there are 3 outdoor pools and 3 hot tubs available. Pool access is available from 7:00 AM to 11:00 PM.
What are the hotel's policies for guests staying with children?
Children are welcome at the property. There is no specific minimum age mentioned for children to stay for free, but rollaway or extra beds are not available.
What are the policies regarding extra beds and cribs?
The property does not offer cribs or rollaway beds. Extra beds are not available, and advance request or confirmation is not applicable.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-08: NO DATA
- 2026-09-09: 582.1750897635497USD
- 2026-09-10: 758.0877184775389USD
- 2026-09-11: NO DATA
- 2026-09-12: NO DATA
- 2026-09-13: 571.4919182977294USD
- 2026-09-14: 571.4627035056152USD
- 2026-09-15: 580.1048152910156USD
- 2026-09-16: 662.3256766904296USD
- 2026-09-17: 631.1100795424804USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 624.8481746110839USD
- 2026-09-21: 602.0326643972168USD
- 2026-09-22: 549.8853964068603USD
- 2026-09-23: 645.5441747307128USD
- 2026-09-24: 549.8853964068603USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 574.8733441208495USD
- 2026-09-28: 631.1100795424804USD
- 2026-09-29: 549.8853964068603USD
- 2026-09-30: 554.7036362343749USD
- 2026-10-01: 551.6463419626465USD
- 2026-10-02: 563.1085863841553USD
- 2026-10-03: 574.8733441208495USD
- 2026-10-04: 659.3426440773925USD
- 2026-10-05: 600.6606696035155USD
- 2026-10-06: 549.8853964068603USD
- 2026-10-07: 744.622077673828USD
- 2026-10-08: 555.28704462854USD
- 2026-10-09: 600.6606696035155USD
- 2026-10-10: 600.6606696035155USD
- 2026-10-11: 622.1267617038574USD
- 2026-10-12: 533.6805227376708USD
- 2026-10-13: 612.5142076501464USD
- 2026-10-14: NO DATA
- 2026-10-15: 600.6606696035155USD
- 2026-10-16: 551.6463419626465USD
- 2026-10-17: 862.6194515917967USD
- 2026-10-18: 594.4271985098876USD
- 2026-10-19: 574.7329143303222USD
- 2026-10-20: 759.6197379162597USD
- 2026-10-21: 615.3623481489258USD
- 2026-10-22: 612.5142076501464USD
- 2026-10-23: 619.5015481728515USD
- 2026-10-24: 549.8853964068603USD
- 2026-10-25: 538.0018271158447USD
- 2026-10-26: 598.3595521259765USD
- 2026-10-27: 557.6853554241943USD
- 2026-10-28: 533.6805227376708USD
- 2026-10-29: 538.0018271158447USD
- 2026-10-30: 533.6805227376708USD
- 2026-10-31: 554.7036362343749USD
- 2026-11-01: 567.1706139195556USD
- 2026-11-02: 606.4944695617676USD
- 2026-11-03: 593.4765285856934USD
- 2026-11-04: 677.9903429399413USD
- 2026-11-05: 619.5015481728515USD
- 2026-11-06: 574.7329143303222USD
- 2026-11-07: 549.8853964068603USD
- 2026-11-08: 555.28704462854USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 11:00 PM.
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Covered self parking fee: USD 31.80 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Safe-Deposit Box
Activities
Swimming pool
Beach (Nearby)
Pool Outdoor
Pool (Seasonal Outdoor)
Table Tennis
Fitness Center (nearby)
General
Restaurant
Non-Smoking Rooms
Family Room
Parking
Parking
Electric Car charging station
Parking (Limited)
Parking Onsite
Services
Dry Cleaning
Safe-Deposit Box
ATM / Cash Machine
24-Hour Front Desk
Internet
Free Wi-Fi