Is parking available at the property?

Yes, free self-parking is available on-site. Parking is limited and does not require a reservation.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 8:00 AM to 9:30 AM for a fee of approximately NZD 25 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:30 PM to 8:00 PM, and check-out is by 10:30 AM. Early or late check-in/check-out may be available upon request and should be arranged in advance.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for detailed information is recommended.

Where is the property located in relation to key landmarks?

The property is situated in the mountains, within a 10-minute walk of Hanmer Springs Thermal Reserve and Conical Hill Walkway. It is approximately 0.7 mi (1.2 km) from Conical Hill and 0.8 mi (1.2 km) from A Maze N Golf.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NZD 50.00 per night. Guests must contact the property in advance to reserve cribs or extra beds.

The St James Premium Accommodation in Hanmer Springs

Average nightly price at The St James Premium Accommodation by month, last 12 months (USD)
Month	Average price
January	US$155
February	US$147
March	US$145
April	US$142
May	US$139
June	US$125
July	US$128
August	US$120
September	US$125
October	US$134
November	US$145
December	US$152

What guests think

Across the reviews, The St James Premium Accommodation stands out for very friendly service, excellent cleanliness, and a central location within easy walking distance of Hanmer Springs’ thermal pools, shops and restaurants, making it a convenient and comfortable base.

Rooms are spacious and modern with well equipped kitchenettes, some balconies and mountain views, plus thoughtful extras like pool towels and free laundry. A few reviews mention drawbacks including stairs with no lift to upper floors, occasional outside construction or less appealing outlooks, isolated maintenance or servicing slips, and comments about price. Overall, a reliable choice for a short break in Hanmer Springs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site parking and a free guest laundry are available, and towels are provided for visits to the thermal pools. A couple note upstairs access is by stairs only, with no lift.

Related guest reviews

10

Kwee

3 Sept 2025

·

Stayed 2 nights

We had a superb holiday experience, with beautiful scenery, convenient access to nearby amenities, excellent facilities, and cleanliness

10

patrick

9 Feb 2026

·

Stayed 1 night

Accueil et prestations excellents, laundry gratuite et le journal du jour est distribué devant votre porte.

Translate

10

Francine

21 Feb 2026

·

Stayed 1 night

There are not enough superlatives for this motel. Ultra clean room with attention to little details: two hair dryers, towels for visiting the hot springs, very comfortable bed, free laundry with good machines, a kitchen area so well furnished that there was even a toast rack! And then on the little private patio area outside our sliding door there were beautiful views of the mountains at sunset.

10

Katherine

8 Nov 2025

·

Stayed 1 night

Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.

8

Susan

16 Jan 2023

·

Stayed 1 night

Lovely hotel close to town, but unfortunately there is no lift if you are on the second story, and no one at reception to help. My husband and I have back and neck issues, it was a struggle lifting the cases up 2 flights of stairs.

10

Karen

8 Nov 2025

·

Stayed 1 night

I didn’t have a mountain view from my room but that would have made my stay even better. If you don’t want to carry bags upstairs request a ground floor room. This is a beautiful property and I would stay here again. There is parking on premises and couldn’t fault room facilities.

10

Nancy

23 May 2025

·

Stayed 1 night

Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.

10

Miriam

10 Nov 2024

·

Stayed 3 nights

I stayed for three nights in an upstairs room facing the mountains. The staff are friendly and professional. Everything in our room was clean, comfortable and modern. I particularly liked the balcony and kitchenette. The bathroom was lovely too and it was a nice touch to be given towels specifically for the hot pools. Although the accommodation is located close to the heart of town but it’s still peaceful and relaxing.

8

Paige

2 Jul 2023

·

Stayed 1 night

Very warm and loved the heated tiles with it being cold outside. Well presented great service

10

Ann Claire

2 Feb 2025

·

Stayed 2 nights

All brilliant, even supplied towels for the thermal springs in a carrier bag for. Would give it 6*. Best motel we have ever stayed in and we have stayed in loads.

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Cleanliness

Cleanliness is consistently rated very high, with many describing rooms as spotless and well presented. One guest noted a missed room service and another mentioned minor wear in a bathroom vanity.

Related guest reviews

10

Chi keung

2 Dec 2025

·

Stayed 1 night

Chambre impeccable

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10

Francine

21 Feb 2026

·

Stayed 1 night

There are not enough superlatives for this motel. Ultra clean room with attention to little details: two hair dryers, towels for visiting the hot springs, very comfortable bed, free laundry with good machines, a kitchen area so well furnished that there was even a toast rack! And then on the little private patio area outside our sliding door there were beautiful views of the mountains at sunset.

10

Peter

6 Feb 2026

·

Stayed 4 nights

Lovely clean room, very well equipped and very friendly staff.

10

David

1 Mar 2026

·

Stayed 1 night

Spotless room, modern fittings, nice location, friendly people

10

May-Britt V. R.

26 Dec 2025

·

Stayed 1 night

Very nice place to stay. Super clean and feeling of luxury. No sissors as always in NZ. Friendly welcome.

8

Gordon

22 Nov 2025

·

Stayed 1 night

Room was spotless and well provided for with equipment

10

Sam

1 Mar 2026

·

Stayed 1 night

Great staff and cleanliness

10

D M

2 Feb 2026

·

Stayed 1 night

Great service, helped us with safe in the room. Room was spotless and spacious.

10

Tushka

12 Feb 2025

·

Stayed 2 nights

We are frequent visitors to Hanmer Springs and have stayed in a variety of accommodation types and locations. The St James is my favourite thus far. From the friendly and personal check-in experience to the generous luxurious, immaculately clean and well appointed room ,The St James did not disappoint. The location was fabulous - adjacent to the shops and town centre, close walking distance to the thermal pools, recreational activities, restaurants and cafes along with outdoor walking tracks and amenities. I will definitely be back , this time for a longer stay.

8

Andrew

12 Apr 2023

·

Stayed 2 nights

Great place to stay, only gripe was the room was not serviced evon though we left the sign on the door.

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Rooms

Many reviews highlight spacious, modern rooms with well-equipped kitchenettes, balconies, and mountain views, and note quiet, comfortable stays. Some experienced less appealing views, firm or uneven beds, bathroom layout quirks, or appliances (e.g., fridge) needing adjustment.

Related guest reviews

10

Me

2 Nov 2025

·

Stayed 2 nights

The rooms at St James are spacious and well-appointed - with an amazing view. I appreciated the little extras such as a small bottle of real milk + the weekend newspaper.

10

Paul

20 Apr 2023

·

Stayed 1 night

Lovely modern hotel with spacious rooms . Large space and nice balconies

10

Karina

25 Apr 2025

·

Stayed 2 nights

Such roomy accommodation, with a lot of good amenities that are not often included at other hotels. Our view was top notch as well.

8

Jessie

10 Oct 2024

·

Stayed 1 night

The room was fine with a lovely mountain view from the patio. Unfortunately, we pretty much had to keep our drapes closed most of the time because there were people walking closely by. The kitchenette was very well equipped and that was nice. The bathroom was okay - lovely shower with nice water pressure, but the vanity was very small and what little counter area there was had the veneer lifting and bubbling, so it was hard to sit anything down. Overall, though, the staff were lovely and helpful and we enjoyed our stay.

8

Paul

28 Oct 2024

·

Stayed 1 night

Although described as luxury bedding we did not find this the case. The bed was hard with basic bedding. The positioning of our bed made our view very average

10

Miriam

10 Nov 2024

·

Stayed 3 nights

I stayed for three nights in an upstairs room facing the mountains. The staff are friendly and professional. Everything in our room was clean, comfortable and modern. I particularly liked the balcony and kitchenette. The bathroom was lovely too and it was a nice touch to be given towels specifically for the hot pools. Although the accommodation is located close to the heart of town but it’s still peaceful and relaxing.

10

Gabrielle

27 Apr 2023

·

Stayed 2 nights

Great views, clean rooms and very quiet

10

Michael

9 May 2025

·

Stayed 1 night

We were welcomed by a fine staff. The room was great with the exception of a bit of a dip in the bed. The bathroom was clean and well apointed. The area was perfect. I would recommed others. Its a great place to stay

10

Wil

4 May 2025

·

Stayed 1 night

Friendly staff in a beautiful location. Clean usable kitchen with every piece of equipment needed. Just watch that the fridge isn't on the coolest setting as it will freeze your items.

6

Yuming

9 Feb 2024

·

Stayed 2 nights

bathroom no window

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Service

Staff are widely praised as welcoming, helpful, and professional, with thoughtful touches like local recommendations and towels for the hot pools. A few mention limitations such as no assistance with luggage to upper floors or a missed daily service.

Related guest reviews

10

Katherine

8 Nov 2025

·

Stayed 1 night

Lovely staff (lady on reception especially but didn't catch her name!) made us feel really welcome and at ease. Gave us good restaurant recommendations. Towels for the thermal pools were very much appreciated. Great room with mountain views, very relaxing.

8

Susan

16 Jan 2023

·

Stayed 1 night

Lovely hotel close to town, but unfortunately there is no lift if you are on the second story, and no one at reception to help. My husband and I have back and neck issues, it was a struggle lifting the cases up 2 flights of stairs.

10

Anna

22 Jun 2025

·

Stayed 2 nights

Ideal location and quality environment. Sharon (manager) was a fabulous host too.

10

Nancy

23 May 2025

·

Stayed 1 night

Sharon was very helpful suggesting local hikes and offers towels to take to the Hamner Spring pools. The room was clean and the kitchen was modern with a microwave and dishwasher. The town for being small had several good options to eat and of course the Sulphur pools were wonderful.

10

Nicky

24 Jun 2024

·

Stayed 1 night

Staying at the St James Hotel in Hanmer Springs is a true delight. The service is outstanding, making you feel welcome from the start. The rooms are impeccably clean and tidy, providing a comfortable and serene environment. The staff are exceptional, always friendly and attentive to your needs. For a memorable and relaxing stay, the St James Hotel is an excellent choice.

10

Carole

18 Apr 2025

·

Stayed 1 night

Fabulous professional service. Kind and courteous front of house and housekeeping. Bed and linen fantastic. Lovely and quiet. Been to Hanmer a few times but first stay here and now number 1 stay for me

10

Joan

26 Mar 2025

·

Stayed 2 nights

Very nice receptionist, friendly & helpful.

10

Simon

15 Apr 2025

·

Stayed 1 night

Staff were excellent really helpful.

10

Amanda

29 May 2023

·

Stayed 1 night

Great property. Extremely well appointed. Large modern room. Great views. Very much like a city property in it's room design. Really nice manager who was both friendly and helpful. A great property for the last night of our NZ holiday. Fan

10

Catherine

16 Apr 2025

·

Stayed 1 night

Very accomodating when we asked for a upstairs room and late check out thankyou

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Location

The location is central and walkable to the thermal pools, shops, restaurants, and local trails, with some rooms enjoying mountain views. One review reported early-morning noise from a nearby construction site.

Related guest reviews

10

Mark

28 Jun 2023

·

Stayed 4 nights

Walking distance to most things

10

Rachael

28 Jul 2024

·

Stayed 1 night

Nice place to stay. Really close to Main Street

10

Sandy

19 Jan 2025

·

Stayed 1 night

Short stay but very nice accommodation and right next to the Main Street and all the happenings

4

Michelle

7 Nov 2025

·

Stayed 2 nights

Whilst the rooms are well presented and clean, unfortunately our room was situated directly opposite a building site where we woke both mornings early due to the building work taking place, I would have appreciated if the hotel told us prior to our stay as we would have booked elsewhere.

10

CATHERINE

31 Dec 2023

·

Stayed 2 nights

Lovely quiet clean apartments with beautiful mountain views. Easy walk to everything

10

Tushka

12 Feb 2025

·

Stayed 2 nights

We are frequent visitors to Hanmer Springs and have stayed in a variety of accommodation types and locations. The St James is my favourite thus far. From the friendly and personal check-in experience to the generous luxurious, immaculately clean and well appointed room ,The St James did not disappoint. The location was fabulous - adjacent to the shops and town centre, close walking distance to the thermal pools, recreational activities, restaurants and cafes along with outdoor walking tracks and amenities. I will definitely be back , this time for a longer stay.

10

Stuart

10 Jan 2025

·

Stayed 2 nights

Clean apartment, with kitchenette. Balcony to enjoy breafast/drinks. Adequate study space for business. Within walking distance to town, conical hill and hot springs.

10

Adam

29 Oct 2024

·

Stayed 1 night

Great location with the Hot Pools, restaurants and everything else you could need in Hanmer Springs all within a couple of minutes walk.

10

Robert

14 Sept 2025

·

Stayed 2 nights

Location and handy to everything and staff were fantastic 👍

8

Jan

1 Oct 2024

·

Stayed 2 nights

Great location, friendly staff, and wonderful view of the mountains.

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2 $138	3 $118	4 $136	5 $131	6 $149	7 $173
8 $136	9 $138	10 $138	11 $136	12 $136	13 $242	14 $198
15 $136	16 $131	17 $142	18 $138	19 $116	20 $173	21 $189
22 $136	23 $126	24 $129	25 $133	26 $135	27 $142	28 $160
29 $131	30 $137

The St James Premium Accommodation

Prices for The St James Premium Accommodation

Monthly average prices

About this property

Location

Room options

One Bedroom Ground Floor Unit

Wheelchair Accessible Studio Unit

Deluxe Studio

Executive Spa Studio

St James Suite

Mt Isobel Suite

Guest reviews of The St James Premium Accommodation

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The St James Premium Accommodation

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $152	24 $166
25 $171	26 $148	27 $150	28	29	30	31