Midtown West Hotel
$217
/ night
Avg. for September
Select dates to see prices and availability
$217
/ night
Avg. for September
Monthly average prices
Nightly prices at Midtown West Hotel average $107 in February, the cheapest month, and $241 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $138 |
| February | $107 |
| March | $134 |
| April | $173 |
| May | $193 |
| June | $236 |
| July | $170 |
| August | $133 |
| September | $217 |
| October | $232 |
| November | $239 |
| December | $241 |
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A
M
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Sep · $217
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Most expensive: December (~$241)
Cheapest: February (~$107)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Dining
Mingle with other guests at the complimentary reception, held daily.
Rooms
Make yourself at home in one of the 31 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers.
Location
With a stay at Midtown West Hotel, you'll be centrally located in New York, a short 8-minute walk from The High Line Park and 14 minutes by foot from Empire State Building. This hotel is 0.8 mi (1.4 km) from Times Square and 1.3 mi (2.1 km) from Rockefeller Center.
What's nearby
Madison Square Garden(0.1 miles)
Macy's(0.4 miles)
The High Line Park(0.4 miles)
Chelsea Hotel(0.5 miles)
Herald Square(0.6 miles)
5th Avenue(0.6 miles)
Madison Square Park(0.7 miles)
Empire State Building(0.7 miles)
Times Square(0.7 miles)
Jacob K. Javits Convention Center(0.7 miles)
Broadway(0.8 miles)
Chelsea Market(0.8 miles)
Flatiron Building(0.8 miles)
Hudson River Park(0.9 miles)
Bryant Park(0.9 miles)
LaGuardia Airport (LGA)(10.3 miles)
Teterboro, NJ (TEB)(11.7 miles)
Newark Liberty Intl. Airport (EWR)(16.9 miles)
John F. Kennedy Intl. Airport (JFK)(17.6 miles)
Linden, NJ (LDJ)(22.7 miles)
Parking
Non-Smoking Rooms
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Allergy-Free Room Available
Location
303 West 30 Street, Chelsea, New York (and vicinity), New York, United States of America
Madison Square Garden (0.1 miles)
Macy's (0.4 miles)
The High Line Park (0.4 miles)
Chelsea Hotel (0.5 miles)
Herald Square (0.6 miles)
5th Avenue (0.6 miles)
Guest reviews
7
Good
Based on 1,237 verified reviews
Who stays here?
Business
34%
Couple
29%
Family
12%
Group
9%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
Midtown West Hotel offers an ultra-basic, budget stay in a very central spot near Penn Station and Madison Square Garden, with many guests appreciating the price and walkable location but warning about very small rooms, noise, and a stair-only building.
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What guests think
Midtown West Hotel offers an ultra-basic, budget stay in a very central spot near Penn Station and Madison Square Garden, with many guests appreciating the price and walkable location but warning about very small rooms, noise, and a stair-only building.
Cleanliness and maintenance are mixed: some rooms are clean and adequate, while others report dirty linens, mold, pests, and malfunctioning heat, AC, TVs, or sinks. Service varies widely, from friendly and helpful to unresponsive, rude, or disorganized, with occasional overbooking and misleading photos noted. Amenities are minimal with no on-site dining and few extras. Best for short, no-frills stays when location matters more than comfort.
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AI-generated summary based on recent guest reviews
Facilities
Walk-up building with no elevator and small, basic common areas; amenities are sparse. Several guests found the entrance uninviting and luggage storage unsecured.
Related guest reviews
6
Lina
Dec 5, 2023
·
Stayed 2 nights
They expect us to leave our baggages in the lobby for the day without giving us a claim ticket. Anyone could walk away with them. Staff lacks professionalism. Desk clerk was napping in a room nearby when we tried to check in.
They expect us to leave our baggages in the lobby for the day without giving us a claim ticket. Anyone could walk away with them. Staff lacks professionalism. Desk clerk was napping in a room nearby when we tried to check in.
8
Dieter
Jan 24, 2025
·
Stayed 1 night
Clean rooms, but VERY small. No elevator!
Clean rooms, but VERY small. No elevator!
6
Gerry
Apr 21, 2024
·
Stayed 1 night
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
6
David
Apr 29, 2024
·
Stayed 2 nights
Small room, no elevator. Good location.
Small room, no elevator. Good location.
2
Dave
Oct 27, 2023
·
Stayed 1 night
The hotel was hard to find and gated upon entry. The room was on the street, with lights pooping in through the shades that barely weee in the room. Stink of weed from the street was pouring in through the AC vent. This not a 3 star hotel. Do not stay here.
The hotel was hard to find and gated upon entry. The room was on the street, with lights pooping in through the shades that barely weee in the room. Stink of weed from the street was pouring in through the AC vent. This not a 3 star hotel. Do not stay here.
6
Rebecca
Dec 27, 2024
·
Stayed 1 night
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
10
Kanae
Nov 24, 2024
·
Stayed 2 nights
Elevator was not there, but hotel location was closed Penn station and very convenient!
Elevator was not there, but hotel location was closed Penn station and very convenient!
8
Johnny
May 30, 2025
·
Stayed 4 nights
No elevator
No elevator
8
Talia
Jan 7, 2025
·
Stayed 1 night
It is a 4 story walk up no elevator just a heads up! Great location next to MSG.
It is a 4 story walk up no elevator just a heads up! Great location next to MSG.
10
Ian
Oct 21, 2025
·
Stayed 1 night
Room was small but clean. Was on 3rd of four floors. No elevator if you're mobility-impaired.
Room was small but clean. Was on 3rd of four floors. No elevator if you're mobility-impaired.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some guests found rooms spotless, while others reported dirty linens, odors, mold, pests, and bathrooms not properly cleaned. Housekeeping during stays often required requests.
Related guest reviews
4
Claudio
Feb 4, 2024
·
Stayed 1 night
The location in very center and near the Madison square garden. The bathroom is quite small and it had a small sink. There was mold is the bathroom ceiling. The room smell like someone smoke on it. For the price, I think you can get a better hotel in the city…
The location in very center and near the Madison square garden. The bathroom is quite small and it had a small sink. There was mold is the bathroom ceiling. The room smell like someone smoke on it. For the price, I think you can get a better hotel in the city…
2
Holly
Mar 1, 2025
·
Stayed 1 night
Roaches.. I had to leave
Roaches.. I had to leave
4
Jean Louis
Nov 13, 2025
·
Stayed 1 night
Bed sheets dirty
Bed sheets dirty
2
Leah
Jun 27, 2025
·
Stayed 1 night
We saw a bedbug in our first floor room after about 45 minutes, so we left.
We saw a bedbug in our first floor room after about 45 minutes, so we left.
2
Alyssa
Mar 25, 2025
·
Stayed 1 night
I would not recommend staying at this hotel. My room was unclean. There was hair and bugs on the floor. I left after 30 minutes. No refund was offered.
I would not recommend staying at this hotel. My room was unclean. There was hair and bugs on the floor. I left after 30 minutes. No refund was offered.
2
Jaimie
May 26, 2023
·
Stayed 2 nights
Rundown dump. Mold in the shower. Would not recommend.
Rundown dump. Mold in the shower. Would not recommend.
4
Tom
Mar 18, 2023
·
Stayed 1 night
Disappointed. The bathroom had not been cleaned since the last guest was there, which I found quite disgusting. Bed was comfy, but room was a bit dingy. You get what you pay for!
Disappointed. The bathroom had not been cleaned since the last guest was there, which I found quite disgusting. Bed was comfy, but room was a bit dingy. You get what you pay for!
10
Daniel
Oct 28, 2025
·
Stayed 1 night
The room was spotless. Staff is courteous and accommodating. This was a very convenient location as well near several top NYC attractions. Thank you! :)
The room was spotless. Staff is courteous and accommodating. This was a very convenient location as well near several top NYC attractions. Thank you! :)
10
Julia
Jun 17, 2025
·
Stayed 9 nights
I had the most plesant stay at Midtown West Hotel. Everything was clean and I felt very safe. Roomservice was available at all times as was help from the friendly receptionists. My room was quiet small but very economic, the bad was extremely cosy and the bathroom sufficient. In summary and considering the perfect location I highly recommend this place!
I had the most plesant stay at Midtown West Hotel. Everything was clean and I felt very safe. Roomservice was available at all times as was help from the friendly receptionists. My room was quiet small but very economic, the bad was extremely cosy and the bathroom sufficient. In summary and considering the perfect location I highly recommend this place!
2
Sonya
Sep 22, 2023
·
Stayed 2 nights
There was mold on the ceiling and the bathroom sink would not drain. We had to brush our teeth in the bathtub. The room was as clean as it could be under the circumstances but I will not stay here again despite its location being convenient. It is very loud and the ac unit is a window unit that is also loud. When we checked in the clerk told us our card was not working and said we had to leave our passports and credit card with him to check in the room. We refused. He wrote our passport numbers down and let us in the room. When the supervisor came we were awakened at 11 pm for them to run our credit card which had no problem when the other person scanned it.
There was mold on the ceiling and the bathroom sink would not drain. We had to brush our teeth in the bathtub. The room was as clean as it could be under the circumstances but I will not stay here again despite its location being convenient. It is very loud and the ac unit is a window unit that is also loud. When we checked in the clerk told us our card was not working and said we had to leave our passports and credit card with him to check in the room. We refused. He wrote our passport numbers down and let us in the room. When the supervisor came we were awakened at 11 pm for them to run our credit card which had no problem when the other person scanned it.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very small with tiny bathrooms and minimal storage; street noise and thin walls are common. Maintenance can be hit-or-miss, with reports of weak or broken AC/heat, TVs, and unreliable Wi-Fi; a few note comfortable beds.
Related guest reviews
2
Nigel
Aug 5, 2025
·
Stayed 1 night
I chose this hotel for its good location, which is really the main thing it has going for it. Thankfully, I was only staying one night—any longer and I would have looked for somewhere else. The air conditioning was essentially useless—it just blew warm air, which made for a very uncomfortable stay given it was 34°C outside. There’s no lift, so be prepared to haul your luggage up multiple flights of stairs (my room was on the 4th floor). The room itself was poorly set up: there was only one accessible power socket, either occupied by the air conditioner or inconveniently located far from the bed. Noise was also a major issue—between the ineffective but loud A/C unit and constant traffic noise outside (sirens and honking), it was hard to relax. Wouldn’t recommend unless you’re in a bind and just need somewhere central for a very short stay.
I chose this hotel for its good location, which is really the main thing it has going for it. Thankfully, I was only staying one night—any longer and I would have looked for somewhere else. The air conditioning was essentially useless—it just blew warm air, which made for a very uncomfortable stay given it was 34°C outside. There’s no lift, so be prepared to haul your luggage up multiple flights of stairs (my room was on the 4th floor). The room itself was poorly set up: there was only one accessible power socket, either occupied by the air conditioner or inconveniently located far from the bed. Noise was also a major issue—between the ineffective but loud A/C unit and constant traffic noise outside (sirens and honking), it was hard to relax. Wouldn’t recommend unless you’re in a bind and just need somewhere central for a very short stay.
6
Benjamin
Jul 21, 2025
·
Stayed 1 night
This hotel benefits from a prime location and that apparently justifies a severely overpriced rate. They're not using that extra money to upgrade the rooms, which are average at best. Microscopic bathroom is a particular problem. The following is not necessarily the hotel's fault, but New York is the city that never sleeps. Just below my window there was road construction with one of those big iron plates over a hole in the street, and it CLANGED for every single driver all night long. I recommend soundproofing the rooms.
This hotel benefits from a prime location and that apparently justifies a severely overpriced rate. They're not using that extra money to upgrade the rooms, which are average at best. Microscopic bathroom is a particular problem. The following is not necessarily the hotel's fault, but New York is the city that never sleeps. Just below my window there was road construction with one of those big iron plates over a hole in the street, and it CLANGED for every single driver all night long. I recommend soundproofing the rooms.
4
john
Apr 3, 2025
·
Stayed 8 nights
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
6
Michael
Nov 10, 2025
·
Stayed 5 nights
Room was clean and staff helpful. Room was the smallest I’ve ever been in, small bathroom and tiny sink. No dresser or closet at all so we had to put our suitcase on the bed to get clothes out, then close it and put on the floor to use the bed. Very noisy (city) environment. No elevator and we were on the fourth floor. Would not book here again but we made the nexts of it.
Room was clean and staff helpful. Room was the smallest I’ve ever been in, small bathroom and tiny sink. No dresser or closet at all so we had to put our suitcase on the bed to get clothes out, then close it and put on the floor to use the bed. Very noisy (city) environment. No elevator and we were on the fourth floor. Would not book here again but we made the nexts of it.
4
Emily
Aug 19, 2025
·
Stayed 1 night
Walk up, no elevator. On a busy street, not a great area, so kind of noisy. Bathroom is so small you literally have to stand to the side of the sink to use it. Place felt dingy and unsafe, but the room itself was clean and the bed was comfortable. Soap and lotion provided, but no shampoo or conditioner. No coffee in the room or anything. Very bare bones; if you just need a bed to sleep in for a night it's okay, but I wouldn't stay long term.
Walk up, no elevator. On a busy street, not a great area, so kind of noisy. Bathroom is so small you literally have to stand to the side of the sink to use it. Place felt dingy and unsafe, but the room itself was clean and the bed was comfortable. Soap and lotion provided, but no shampoo or conditioner. No coffee in the room or anything. Very bare bones; if you just need a bed to sleep in for a night it's okay, but I wouldn't stay long term.
8
Matthew
Jul 18, 2025
·
Stayed 2 nights
Everything was good. elevator would have made it better being on the 4th floor and doing a lot of sight seeing and coming back to room. Our ac didn’t blow to cold
Everything was good. elevator would have made it better being on the 4th floor and doing a lot of sight seeing and coming back to room. Our ac didn’t blow to cold
6
pablo
May 26, 2025
·
Stayed 1 night
Very small rooms, only the very basics avaliable. No fridge, no closet, sink
Very small rooms, only the very basics avaliable. No fridge, no closet, sink
6
Mitchell
Nov 13, 2024
·
Stayed 2 nights
No elevator and very noisy.
No elevator and very noisy.
8
Thomas
Nov 8, 2025
·
Stayed 1 night
Room was small ,but, clean. Bed was very comfortable. The price was good
Room was small ,but, clean. Bed was very comfortable. The price was good
8
Misoo
Aug 8, 2025
·
Stayed 1 night
The location was great, but the soundproofing was poor. I could clearly hear people talking outside and the noise from passing cars, which was quite disruptive. Some of the bathroom fixtures, like the door handle and toilet paper holder, were loose and seemed in need of maintenance. The lighting in the bathroom was also inconvenient because it got too dark when the shower curtain was closed. On top of that, there was no table or desk in the room, so there wasn't really a proper place to put personal items, which made things a bit uncomfortable.
The location was great, but the soundproofing was poor. I could clearly hear people talking outside and the noise from passing cars, which was quite disruptive. Some of the bathroom fixtures, like the door handle and toilet paper holder, were loose and seemed in need of maintenance. The lighting in the bathroom was also inconvenient because it got too dark when the shower curtain was closed. On top of that, there was no table or desk in the room, so there wasn't really a proper place to put personal items, which made things a bit uncomfortable.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: several guests praised friendly, helpful staff, but many cited unresponsive or absent front-desk coverage, rude interactions, overbooking or room changes, and poor communication.
Related guest reviews
10
Brittany
Dec 23, 2024
·
Stayed 1 night
We loved our stay! Check in was easy and the front desk staff was very friendly! Right near Madison square garden and walkable to Times Square as well! We loved our room, very homey and comfy. 10/10 would recommend and we will be back!
We loved our stay! Check in was easy and the front desk staff was very friendly! Right near Madison square garden and walkable to Times Square as well! We loved our room, very homey and comfy. 10/10 would recommend and we will be back!
2
Karen
Sep 22, 2023
·
Stayed 1 night
We were told to go to another hotel as they had overbooked and they had let someone else have the room. We booked room in March for September stay. The property we were sent to had one working light in the room (bathroom), no remote, buttons on TV were sticky, bathroom corners were hairy and outlets were loose in wall. The clerk at second hotel was very nice. Canceled our second stay 7 days later even though it is further from train station.
We were told to go to another hotel as they had overbooked and they had let someone else have the room. We booked room in March for September stay. The property we were sent to had one working light in the room (bathroom), no remote, buttons on TV were sticky, bathroom corners were hairy and outlets were loose in wall. The clerk at second hotel was very nice. Canceled our second stay 7 days later even though it is further from train station.
10
Cory
Feb 4, 2025
·
Stayed 6 nights
Staff always there to help you and give great service and support
Staff always there to help you and give great service and support
6
Nigel
Jan 31, 2025
·
Stayed 3 nights
It was basic, want I needed for a short stay. The room was a good size. Bedding clean and comfortable. Room incredibly clean. Staff very helpful at all times and were very welcoming. Would not hesitate in booking here again.
It was basic, want I needed for a short stay. The room was a good size. Bedding clean and comfortable. Room incredibly clean. Staff very helpful at all times and were very welcoming. Would not hesitate in booking here again.
4
Maddison
Oct 27, 2024
·
Stayed 1 night
The reception staff were never there to actually receive anyone or anything - nowhere to be found - and guests were left sitting in the unattended waiting area waiting to check in / out for a long time. I had to call the reception desk phone so that the reception worker, who was seemingly living in the small downstairs room attached to reception, woke up and stumbled to the reception desk IN THEIR PYJAMAS to assist guests. It only got worse when I entered my alleged “three star” room, which was had a window that wouldn’t close (let in the cold air and loud noise from the street) and stains all over everything. Three stars is an absolute farce. I’ve seen mixed dorm hostels look and feel far better (and safer) than the Midtown West Hotel.
The reception staff were never there to actually receive anyone or anything - nowhere to be found - and guests were left sitting in the unattended waiting area waiting to check in / out for a long time. I had to call the reception desk phone so that the reception worker, who was seemingly living in the small downstairs room attached to reception, woke up and stumbled to the reception desk IN THEIR PYJAMAS to assist guests. It only got worse when I entered my alleged “three star” room, which was had a window that wouldn’t close (let in the cold air and loud noise from the street) and stains all over everything. Three stars is an absolute farce. I’ve seen mixed dorm hostels look and feel far better (and safer) than the Midtown West Hotel.
2
Eric
Oct 15, 2025
·
Stayed 1 night
Awful. Staff audibly laughing and joking together instead of checking in customers. Tried checking in at 4, an hour after check in, was told to wait 15 minutes, then told the room is in disrepair and they need “more time.” Was offered to leave our bags and “just walk around the city,” was offered an extended check out time the next day on a one evening stay, I was the one that had to say just give us another room. We were then put in a room with one bed, half a roll of toilet paper and no towels for showering. Had to sleep on the floor. Nothing cleaned. Would have been better just sleeping in the train station.
Awful. Staff audibly laughing and joking together instead of checking in customers. Tried checking in at 4, an hour after check in, was told to wait 15 minutes, then told the room is in disrepair and they need “more time.” Was offered to leave our bags and “just walk around the city,” was offered an extended check out time the next day on a one evening stay, I was the one that had to say just give us another room. We were then put in a room with one bed, half a roll of toilet paper and no towels for showering. Had to sleep on the floor. Nothing cleaned. Would have been better just sleeping in the train station.
4
Anthony
Jan 19, 2024
·
Stayed 1 night
The check in was awful. I stood at the front desk for nearly 20 mins after having letting them know I needed to check in and was ignored. Multiple times I requested assistance and they looked at me like I wasn’t even there. The place itself is awful it looks like a prison and the rooms are cramped and disgusting. Mold in the showers. The TV didn’t turn off all night so I had to turn the volume all the way down and tie a scarf around my eyes just to sleep. My key card stopped working 3 hours after I received it. Terrible experience.
The check in was awful. I stood at the front desk for nearly 20 mins after having letting them know I needed to check in and was ignored. Multiple times I requested assistance and they looked at me like I wasn’t even there. The place itself is awful it looks like a prison and the rooms are cramped and disgusting. Mold in the showers. The TV didn’t turn off all night so I had to turn the volume all the way down and tie a scarf around my eyes just to sleep. My key card stopped working 3 hours after I received it. Terrible experience.
6
Rebecca
Dec 27, 2024
·
Stayed 1 night
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
We stayed here for night as we wanted to be near Penn station. It suited this purpose. We had not realised there wasn’t a lift, so faced carrying luggage up 3 flights of stairs. However staff were very helpful and found us a room on the ground floor.
6
Keith
Dec 7, 2023
·
Stayed 1 night
It was a quick trip to nyc. What frustrated me repeatedly is I could never get anyone at front desk to answer my calls. I was running late and needed a late check in. Telephoned repeatedly. No one ever answered. I had to request the late check in through the Hotels.com app. Thankfully that worked. Then morning of my departure, I needed a late check out. Once again, telephoned front desk. And one again, no one ever picked up. When I mentioned this to the front desk clerk, she was neither surprised nor bothered by the lack of response.
It was a quick trip to nyc. What frustrated me repeatedly is I could never get anyone at front desk to answer my calls. I was running late and needed a late check in. Telephoned repeatedly. No one ever answered. I had to request the late check in through the Hotels.com app. Thankfully that worked. Then morning of my departure, I needed a late check out. Once again, telephoned front desk. And one again, no one ever picked up. When I mentioned this to the front desk clerk, she was neither surprised nor bothered by the lack of response.
2
Chris
Jul 2, 2024
·
Stayed 3 nights
Unfortunately 5 mins before arriving I received an email stating that they didn’t have a room for me. And that they were moving me to another hotel. Canal Loft Hotel. The hotel was ok but as i had already paid in full. They decided to tell me I had a choice which was to pay again or they would cancel. I showed the email from Orbitz stating I had paid in full. But they didn’t listen. After being awake for 30 hours I paid the hotel and have now put in a claim for the full amount I’d previously paid to Orbitz. Let’s see how good they are at solving this problem.
Unfortunately 5 mins before arriving I received an email stating that they didn’t have a room for me. And that they were moving me to another hotel. Canal Loft Hotel. The hotel was ok but as i had already paid in full. They decided to tell me I had a choice which was to pay again or they would cancel. I showed the email from Orbitz stating I had paid in full. But they didn’t listen. After being awake for 30 hours I paid the hotel and have now put in a claim for the full amount I’d previously paid to Orbitz. Let’s see how good they are at solving this problem.
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AI-generated summary based on recent guest reviews
Location
Excellent central location a block or two from Penn Station and Madison Square Garden, walkable to subways and major sights. Some described the immediate area as busy or gritty.
Related guest reviews
10
Lorne
Apr 21, 2024
·
Stayed 1 night
Location, location, location. Right in the heart of midtown Manhattan. Small price Small room. Great value.
Location, location, location. Right in the heart of midtown Manhattan. Small price Small room. Great value.
8
Peter
Nov 12, 2024
·
Stayed 1 night
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
The hotel is near the train station, honestly not the best neighborhood, but it’s convenient to transportation, and the hotel security made me feel very safe. The room and bathroom were clean and the staff was very helpful.
8
Karen
Oct 4, 2025
·
Stayed 3 nights
Location at 30th Str and 8th Ave had easy access to Amtrak station (NYP) and Penn subway station, plus multple bus stops and Flixbus. Easy walk to Citibike docking station, shops and eateries. Centrally located in Manhatten.
Location at 30th Str and 8th Ave had easy access to Amtrak station (NYP) and Penn subway station, plus multple bus stops and Flixbus. Easy walk to Citibike docking station, shops and eateries. Centrally located in Manhatten.
8
Eric
Aug 29, 2025
·
Stayed 1 night
One minute walk away from Madison Square Garden! Very convenient for my concert that I attended especially for walking in heels. Room and bathroom are small but just enough so that we could get ready and sleep. AC kept us nice and cool. Would stay again if I ever need to go to MSG again.
One minute walk away from Madison Square Garden! Very convenient for my concert that I attended especially for walking in heels. Room and bathroom are small but just enough so that we could get ready and sleep. AC kept us nice and cool. Would stay again if I ever need to go to MSG again.
8
Massimo
May 26, 2024
·
Stayed 2 nights
I spent two nights at the Midtown west hotel, the room was clean and confortable. The position of the Hotel is smart, close to Penn Station , so easy to reach for who is travelling without a car. Also easy to access to some local attractions. Some fast food are really close. Unfortunately i felt some noise from the street.
I spent two nights at the Midtown west hotel, the room was clean and confortable. The position of the Hotel is smart, close to Penn Station , so easy to reach for who is travelling without a car. Also easy to access to some local attractions. Some fast food are really close. Unfortunately i felt some noise from the street.
8
Mary
Aug 1, 2025
·
Stayed 4 nights
The place was really clean and pretty decent for the price. It's a basic hotel room but we were happy with the value. The area is really great, as it is super close to the subway and train station. Times Square was also a short walk away.
The place was really clean and pretty decent for the price. It's a basic hotel room but we were happy with the value. The area is really great, as it is super close to the subway and train station. Times Square was also a short walk away.
8
Robin
Apr 29, 2024
·
Stayed 1 night
It was clean, affordable and near the Garden and Penn station. Very convenient! Rooms are small but adequate and the entryway could be more appealing. Overall a good stay and I would stay again.
It was clean, affordable and near the Garden and Penn station. Very convenient! Rooms are small but adequate and the entryway could be more appealing. Overall a good stay and I would stay again.
6
Melissa
Aug 31, 2025
·
Stayed 1 night
Very close to train station .
Very close to train station .
6
Edwin
Jan 2, 2025
·
Stayed 1 night
The staff was very friendly. Unfortunately the hotel is old and required using staircases to go up and down. We only needed a bed for the night so not complaining. Just providing info. The neighborhood is dirty but again for a night not bad. Location in terms of travel is great. Very Close to trains and subway.
The staff was very friendly. Unfortunately the hotel is old and required using staircases to go up and down. We only needed a bed for the night so not complaining. Just providing info. The neighborhood is dirty but again for a night not bad. Location in terms of travel is great. Very Close to trains and subway.
8
Sanika
Jul 20, 2025
·
Stayed 2 nights
Great location. Safe area and close to Penn station. Walkable to Empire State, Times Square and broadway. Rooms are small and no elevator.
Great location. Safe area and close to Penn station. Walkable to Empire State, Times Square and broadway. Rooms are small and no elevator.
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AI-generated summary based on recent guest reviews
Dining
There is no on-site dining or breakfast, and multiple reviews note no coffee despite listings.
Related guest reviews
8
Jaime
Apr 21, 2024
·
Stayed 5 nights
Everything was amazing where I enjoyed my stay. The only thing I didn’t like was that the hotel did not provide breakfast.
Everything was amazing where I enjoyed my stay. The only thing I didn’t like was that the hotel did not provide breakfast.
4
john
Apr 3, 2025
·
Stayed 8 nights
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
Wifi didn’t work. Very noisy area. No breakfast available despite 4 pictures on Expedia indicating there is. Thin towels. Tiny toilets. Very budget hotel
8
Phillip
Nov 20, 2023
·
Stayed 4 nights
Basically no amenities - it's just a small room. No food and no coffee. Bathroom was very tiny and I couldn't figure out how to get the heat working (didn't really care enough to ask the front desk). BUT, it's in the absolute perfect spot and I could care less about that! It's directly across the street from Penn Station which means you can get to / from the JFK Airport extremely easily. It's directly in the heart of midtown and within walking distance of a whole bunch of things. My friends kept wanting to drop their bags off at my hotel because of how convenient the location was. 4 stars because no coffee, but this place made my trip awesome.
Basically no amenities - it's just a small room. No food and no coffee. Bathroom was very tiny and I couldn't figure out how to get the heat working (didn't really care enough to ask the front desk). BUT, it's in the absolute perfect spot and I could care less about that! It's directly across the street from Penn Station which means you can get to / from the JFK Airport extremely easily. It's directly in the heart of midtown and within walking distance of a whole bunch of things. My friends kept wanting to drop their bags off at my hotel because of how convenient the location was. 4 stars because no coffee, but this place made my trip awesome.
6
Gerry
Apr 21, 2024
·
Stayed 1 night
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
First thing. Shabby block, hotel entrance uninviting. Second thing. No Elevator/lift. Maybe I missed it in the description, but all rooms are on upper floors. Carry whatever you bring upstairs. They do offer assistance on a notice at reception, but nobody offered to help. Rooms are odd shape and budget furnished. No bedside table, no chair, tiny bathroom. Noisy location. Not the hotel’s fault, but you are one block from Penn Station and Madison Square Gardens. Cars in NY are powered by their horns, apparently. At checkout. Nobody at reception, no bell or notice of absence. When someone arrived, I asked about storing luggage; “sure, just leave it in the heap there”. Zero security. I found commercial left luggage at Penn Station. When I went back to get my bags, nobody's stopped me taking my bags and leaving. Overall - I had a cheap room for one night, but I won’t be returning.
6
Allan
Dec 18, 2023
·
Stayed 2 nights
Good price and great location. Tiny bathroom and soaps, no toilet lid or kleenex. No coffee. Decent bed but overheated room and the only chair was a metal folding chair.
Good price and great location. Tiny bathroom and soaps, no toilet lid or kleenex. No coffee. Decent bed but overheated room and the only chair was a metal folding chair.
6
Brandi
Oct 3, 2023
·
Stayed 1 night
It was clean enough, not what was expected from the photos though. The entrance does not look like the Expedia photo at all, the air conditioning did not work (the window until was broken), and there was no breakfast. Checkout consisted of simply leaving the key in a box on the front desk, along with a sign that said the front desk staff is not there until 10 AM. I guess you get what you pay for, but we do specifically search for hotels with breakfasts and there were not even packaged muffins or any clear sign indicating they were anywhere other than the very small lobby. It was fine, but definitely not what the photos and description depict.
It was clean enough, not what was expected from the photos though. The entrance does not look like the Expedia photo at all, the air conditioning did not work (the window until was broken), and there was no breakfast. Checkout consisted of simply leaving the key in a box on the front desk, along with a sign that said the front desk staff is not there until 10 AM. I guess you get what you pay for, but we do specifically search for hotels with breakfasts and there were not even packaged muffins or any clear sign indicating they were anywhere other than the very small lobby. It was fine, but definitely not what the photos and description depict.
6
Maria
Feb 8, 2024
·
Stayed 1 night
Handy location but several elements need addressing. No bottled water or coffee in the communal area as advertised. No toilet tissue in the room. The desk attendant could not find any in the stores so gave us paper towels. He told us not to flush these as they could block the toilet and put in the bin. It may be the cheapest place to stay near the station but there are limits. We therefore took as much toilet tissue as we could from the restaurant we ate in that night. The manager the following morning was keen to deflect blame on to the attendant but surely the person cleaning the room should have flagged the issue in the first place. Also, the hotel should update the website if water and coffee is no longer available and not say they were pre-Covid facilities. Rather than have more repeat bathroom amenities than you would need, the first floor rooms would benefit from net curtains so the main ones did not need to be shut all the time.
Handy location but several elements need addressing. No bottled water or coffee in the communal area as advertised. No toilet tissue in the room. The desk attendant could not find any in the stores so gave us paper towels. He told us not to flush these as they could block the toilet and put in the bin. It may be the cheapest place to stay near the station but there are limits. We therefore took as much toilet tissue as we could from the restaurant we ate in that night. The manager the following morning was keen to deflect blame on to the attendant but surely the person cleaning the room should have flagged the issue in the first place. Also, the hotel should update the website if water and coffee is no longer available and not say they were pre-Covid facilities. Rather than have more repeat bathroom amenities than you would need, the first floor rooms would benefit from net curtains so the main ones did not need to be shut all the time.
8
Lumen
Mar 28, 2025
·
Stayed 2 nights
Good location for the price, small but clean. The only issue is that they don't have coffee available as they say that they do online, and I don't like being lied to.
Good location for the price, small but clean. The only issue is that they don't have coffee available as they say that they do online, and I don't like being lied to.
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AI-generated summary based on recent guest reviews
6
Saeed
2 weeks ago
·
Stayed 1 night
I choose the place mainly because of the location
I choose the place mainly because of the location
2
Shelby
3 weeks ago
·
Stayed 1 night
the room was horrible. my door was bashed in, and the extra lock was broken. as a solo female traveler this is unacceptable. there were stains on the sheets when i arrived and the bed was riddled with bed bugs!!!! i would never pay to stay in a place like this! do not waste your money!!!
the room was horrible. my door was bashed in, and the extra lock was broken. as a solo female traveler this is unacceptable. there were stains on the sheets when i arrived and the bed was riddled with bed bugs!!!! i would never pay to stay in a place like this! do not waste your money!!!
10
Jason
4 weeks ago
·
Stayed 1 night
Very convenient location. Easy to find, walkable areas, close to Penn Station. Excellent!
Very convenient location. Easy to find, walkable areas, close to Penn Station. Excellent!
10
Ignacio
4 weeks ago
·
Stayed 1 night
Very clean and the staff very professional
Very clean and the staff very professional
4
Rhonda
Aug 13, 2026
·
Stayed 1 night
N/a
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Property Policies
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
FAQs about Midtown West Hotel
Is parking available at the hotel?
Parking is available at the property, but specific details regarding the type (private/public, on-site/off-site, covered/uncovered) and cost are not provided. Reservations may be required.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.
Where is the hotel located in relation to nearby attractions?
The hotel is centrally located in New York, a 9-minute walk from The High Line Park and 14 minutes by foot from the Empire State Building. It is 0.8 miles from Times Square and 0.9 miles from Broadway, with several other attractions within close proximity.
What is the hotel's policy regarding children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
Does the hotel offer extra beds or cribs?
The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to request this information in advance, as confirmation may be required.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-14: NO DATA
- 2026-09-15: NO DATA
- 2026-09-16: NO DATA
- 2026-09-17: 215.52878096878052USD
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: 195.85928037268067USD
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 196.34962040176393USD
- 2026-09-28: 197.00732400201417USD
- 2026-09-29: NO DATA
- 2026-09-30: NO DATA
- 2026-10-01: 196.58396463583375USD
- 2026-10-02: 213.35455200714114USD
- 2026-10-03: 212.59287158615115USD
- 2026-10-04: 197.00732400201417USD
- 2026-10-05: 197.00732400201417USD
- 2026-10-06: NO DATA
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 212.59287158615115USD
- 2026-10-11: 197.00732400201417USD
- 2026-10-12: 197.00732400201417USD
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: 197.00732400201417USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 196.58396463583375USD
- 2026-10-19: 196.58396463583375USD
- 2026-10-20: 197.00732400201417USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 197.00732400201417USD
- 2026-10-26: 197.00732400201417USD
- 2026-10-27: 196.58396463583375USD
- 2026-10-28: NO DATA
- 2026-10-29: 197.40971887875367USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 197.00732400201417USD
- 2026-11-02: 196.58396463583375USD
- 2026-11-03: 197.00732400201417USD
- 2026-11-04: 196.58396463583375USD
- 2026-11-05: 196.58396463583375USD
- 2026-11-06: 212.59287158615115USD
- 2026-11-07: 213.35455200714114USD
- 2026-11-08: 197.40971887875367USD
- 2026-11-09: 197.40971887875367USD
- 2026-11-10: 197.00732400201417USD
- 2026-11-11: 198.06111551495363USD
- 2026-11-12: 196.58396463583375USD
- 2026-11-13: 213.35455200714114USD
- 2026-11-14: 212.59287158615115USD
The front desk is open daily from 7:30 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
A damage deposit of USD 200 will be collected before check-in.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Only registered guests are allowed in the guestrooms.
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
- Facilities fee: USD 15 per accommodation, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Allergy-Free Room Available
Services
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Concierge Services
General
Non-Smoking Rooms
Allergy-Free Room Available
Internet
Free Wi-Fi
Parking
Parking