Name: Peppers Gallery Hotel
Address: 15 Edinburgh Avenue, Canberra, Australian Capital Territory, AU
Price range: $93–$3,383 per night
Rating: 8

What guests think

At Peppers Gallery Hotel, guests consistently praise the friendly, helpful staff and walkable, central location near ANU, the lake and museums, while noting dated rooms with design quirks, noise from air conditioning or hallways, and inconsistent cleanliness.

Parking is off site with limited spaces and awkward access, and housekeeping is not always provided daily, which surprised some guests. Breakfast and dining feedback is mixed, with several reports of limited or slow service alongside others who enjoyed good meals and drinks. Overall, it delivers boutique character with trade-offs in maintenance and operations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is off site with limited spaces and a convoluted route; booking is advisable. Parts of the property feel tired and wayfinding can be confusing.

Related guest reviews

4

Yvonne

Mar 4, 2023

·

Stayed 3 nights

Cleanliness was disappointing. Bathroom basin was dirty. No daily service which meant bins were not emptied and no info on where to empty them ourselves. Parking was off site and a bit confusing. You had to go through the actual garage door to get in on the weekend. Access to the building where the carpark is was not available via the lift.

6

Mark

Sep 26, 2025

·

Stayed 5 nights

Poor housekeeping, late information on parking But staff were nice and friendly

6

Michelle

Oct 27, 2024

·

Stayed 2 nights

Disappointed..rooms are dated, room not serviced whilst we were there, paid parking next door a hassle to use and access.

10

John

Mar 28, 2025

·

Stayed 2 nights

The hotel is a new idea grafted on to an older building. Readily apparent when you are confronted with sash windows which don't work all that well. Car parking is the worst aspect of the place: an 80 room hotel has just 20 speces reserved in a nearby building. Essential to book your spot. Rooms are not serviced daily if you have just a Queen Room. Neither of these features was obvious until you have actually booked or turned up in person. Not good enough. Also it was just too expensive especially when you add a $40 per day parking fee. There is quite a good restaurant in the foyer with a limited but good wine list- not overly expensive. There are easier places to stay in Canberra! Particularly if you are a motorist. The internet connection is not secure also. Staff are a bright spot. Endlessly helpful, cheerful and efficient.

2

Eva

Jul 6, 2025

·

Stayed 1 night

Walls were mould, bed head was literally shedding. Receptions staff gives no information and instructions about included breakfast. I had booked parking, then they tell us it’s not available. Then somehow parking becomes available.

8

stewart

Nov 17, 2025

·

Stayed 2 nights

Nice location was a bit of a trek to find our way from the carpark to our room initially

6

Rebecca

Jul 12, 2023

·

Stayed 1 night

Room in poor condition and looking tired. Terrible heating. Parking and gym facilities in other buildings in the area makes that all quite complicated.

6

Greg

Jul 22, 2025

·

Stayed 1 night

I still don't understand how a hotel doesn't have parking. Entered the room and the is a large fake leather bedhead that should of been removed 12 months ago. Stained and warn curtains, not a good look.

8

Johanne

Oct 2, 2025

·

Stayed 2 nights

Had a comfortable 2 night stay to see Floriade. Good location - 20min walk to most main attractions. Room had a very nice north facing aspect overlooking the garden and street, which was quiet. Parking available but need to book in advance. Restaurant has a good menu, quality food and friendly service. The hotel needs a revamp - the carpet, wallpaper on the ceiling(?), bathroom, mattresses and furnishings are worn out. service on the front desk was friendly and attentive but our room was not refreshed. replacement coffee and cups asked for and left old dirty cups in the room. Would stay again if I wanted an average experience.

8

graham

Oct 3, 2025

·

Stayed 4 nights

Strange hotel. Car parking is under a separate building requiring access through boom gates, then garage door, then out through 3 security doors and walk through a courtyard and another security door to enter Peppers. Parts of the hotel need refurb. Our headboard was synthetic leather which is crumbling after years of wear. Cleanliness in the restaurant not the best, a piece of cabooses spent 3 days on the floor and was still there when we left. Photo attached. No chef on our final day for breakfast but we did receive a refund after having to request same. Good location. Staff are very good. Will try other hotels next time.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms clean, but feedback is inconsistent. Reports include dust or dirty bathrooms, mould, and worn furnishings, and some rooms were not refreshed during stays.

Related guest reviews

4

Yvonne

Mar 4, 2023

·

Stayed 3 nights

Cleanliness was disappointing. Bathroom basin was dirty. No daily service which meant bins were not emptied and no info on where to empty them ourselves. Parking was off site and a bit confusing. You had to go through the actual garage door to get in on the weekend. Access to the building where the carpark is was not available via the lift.

2

Eva

Jul 6, 2025

·

Stayed 1 night

Walls were mould, bed head was literally shedding. Receptions staff gives no information and instructions about included breakfast. I had booked parking, then they tell us it’s not available. Then somehow parking becomes available.

6

tori

Oct 19, 2024

·

Stayed 5 nights

Leather bedhead was peeling, clumps of dust in shower, aircon vent would rattle.

10

Anthony

Sep 9, 2025

·

Stayed 2 nights

Staff were brilliant, location is class. Hotel was clean, comfortable and we'll definitely be back!

10

Bethany

Aug 4, 2024

·

Stayed 1 night

The property was excellent, room clean and staff lovely. It was unfortunate that the dinning was full and we weren’t able to get dinner, but otherwise wonderful

10

Norma

Jan 30, 2023

·

Stayed 3 nights

The staff were friendly and helpful the room was comfortable and clean. The only slight problem was the showe was a bit too powerful and the water ran out into the bathroom the first night. This was easily overcome by not having the shower on fully on subsequent days. The staff happily replaced my bathmat and gave me a spare.

10

Giuseppe

Nov 22, 2025

·

Stayed 1 night

The bed was comfortable the room was clean and the staff were very helpful and friendly and welcoming

2

Fiona

Sep 22, 2024

·

Stayed 1 night

Our bed was the worse bed I ever slept in. Shower flooded the whole bathroom and I to the room. Reception staff were so unfriendly. Reception area the floors were dirty. Will never return to this hotel.

8

graham

Oct 3, 2025

·

Stayed 4 nights

Strange hotel. Car parking is under a separate building requiring access through boom gates, then garage door, then out through 3 security doors and walk through a courtyard and another security door to enter Peppers. Parts of the hotel need refurb. Our headboard was synthetic leather which is crumbling after years of wear. Cleanliness in the restaurant not the best, a piece of cabooses spent 3 days on the floor and was still there when we left. Photo attached. No chef on our final day for breakfast but we did receive a refund after having to request same. Good location. Staff are very good. Will try other hotels next time.

8

Leo

Dec 23, 2024

·

Stayed 1 night

Overall, the place is okay. The cleanliness is decent, but I noticed the red chair had some dust on it, which was a bit off-putting. The air conditioning was also quite noisy, making it hard to relax fully. On the positive side, the location is very convenient and easy to access. With a bit of attention to detail, this place could be much better.”

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Rooms

Beds are often comfortable, but rooms vary in size and feel dated. Common issues include loud or ineffective A/C, design quirks like showers flooding, limited power points or privacy, and occasional noise from hallways.

Related guest reviews

6

llachlan

May 26, 2023

·

Stayed 2 nights

Lots of light in the room at night from the bathroom windows. Shower recess poorly designed and caused water to pool all over bathroom after 2x showers.

6

Michelle

May 26, 2024

·

Stayed 1 night

Loud aircon and really hot without it. Noisy sleep. The bed was not very comfortable. The room looks onto other rooms. So it is necessary to keep the heavy draped closed Otherwise clean and well appointed. Would be good if they could improve airflow.

10

Julie

Nov 23, 2025

·

Stayed 1 night

Wonderful staff and very comfortable room

6

Jean

Oct 26, 2025

·

Stayed 2 nights

More attention to detail with cleaning in the bathroom especially would be good. Impossible to sleep with the A/C on as it was so loud. Several unsuccessful attempts to order room service food faied as it kept coming up with " on line ordering not available at this time " so I gave up.

6

Michael

Oct 9, 2025

·

Stayed 2 nights

The staff in the hotel were extremely friendly, helpful and obliging. However, the hotel is very tired. Having room service only after 4 day stay, is ridiculous. Aircon not really working & windows painted shut. This is Peppers, not a youth hostel.

6

Greg

Jul 22, 2025

·

Stayed 1 night

I still don't understand how a hotel doesn't have parking. Entered the room and the is a large fake leather bedhead that should of been removed 12 months ago. Stained and warn curtains, not a good look.

6

Ivan

Nov 2, 2025

·

Stayed 2 nights

The place is a very nice boutique hotel. Generally the comfort and decor were very good but: the restaurant was pretty average; my shower drain was blocked and literately did not drain so water flooded the bathroom - I raised it and was told it would be fixed that day and is wasn't so second day it also just flooded. they didn't seem to care; There is almost no sound proofing between the room and hallway so sleep was disturbed by neighbours going in an out of their rooms.

2

Allan

Feb 25, 2025

·

Stayed 1 night

Bed supposed to be King but way smaller. No powerpoints on one side of the bed. Phones not working, use your own mobile, bed lumpy and way too soft, no blankets.

6

Dominic

Nov 20, 2023

·

Stayed 1 night

Very small room, no view.

6

Barbara

Sep 30, 2024

·

Stayed 1 night

Decor - dated Bedroom - Good size; Good wardrobe; No power points where they should be - near bed and bedside tables; Bathroom - Large but 2 major drawbacks namely: absolutely no bench space for toiletries; and shower had no door, hence water went all over floor. Restaurant - Italian but chef"s only experience must have been in the army and/or goals. inadequate menu and very poor cooking. Position - too far away from 'downtown'.

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Service

Service is widely praised as friendly, welcoming and helpful across reception and management. A few guests reported lapses such as poor communication, mishandled bookings, and limited initiative during disruptions.

Related guest reviews

10

Sabrin

Jan 27, 2025

·

Stayed 1 night

Loved this hotel! The staff were super welcoming and helpful, from check-in to check-out. Even though my stay was short, it was really enjoyable. Highly recommend!

10

Julie

Nov 23, 2025

·

Stayed 1 night

Wonderful staff and very comfortable room

6

Paul

Dec 25, 2022

·

Stayed 19,351 nights

Most staff were not interested in customer service.And told things that were not right.

10

Anna

Oct 10, 2025

·

Stayed 2 nights

Everything Canberra was walkable, from the New Parliament House to National Museum to Floriade, to the city precinct…excellent location. Staff were friendly, welcoming and helpful, the breakfast team, bright and welcoming in the morning… Overall a positive experience and will return

2

Cameron Flynn

Oct 7, 2024

·

Stayed 1 night

Turned away at reception claiming there was no booking

10

Wendy

Jul 15, 2023

·

Stayed 2 nights

Fantastic location, great room and on site dining with nearby bars, cafes etc. However the stand out was the staff. Friendly and helpful from check in to check out. Additionally, I was travelling alone and became unwell and had to be admitted to hospital. Staff offered to keep my room as I was expecting to return later in the day. When kept in overnight, they packed all my gear beautifully and personally delivered it to my hospital room so I could proceed directly to the airport when discharged. I am so grateful.

10

Faye

Jan 25, 2025

·

Stayed 1 night

The check in man was awesome. Thanks for a great stay

10

Giuseppe

Nov 22, 2025

·

Stayed 1 night

The bed was comfortable the room was clean and the staff were very helpful and friendly and welcoming

10

Joanne

Jan 7, 2025

·

Stayed 1 night

James at reception was awesome. Highly recommend.

8

graham

Oct 3, 2025

·

Stayed 4 nights

Strange hotel. Car parking is under a separate building requiring access through boom gates, then garage door, then out through 3 security doors and walk through a courtyard and another security door to enter Peppers. Parts of the hotel need refurb. Our headboard was synthetic leather which is crumbling after years of wear. Cleanliness in the restaurant not the best, a piece of cabooses spent 3 days on the floor and was still there when we left. Photo attached. No chef on our final day for breakfast but we did receive a refund after having to request same. Good location. Staff are very good. Will try other hotels next time.

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AI-generated summary based on recent guest reviews

Location

Central, walkable base near ANU, the lake, museums and Floriade, with a generally quiet precinct. One or two guests found it less convenient for downtown.

Related guest reviews

8

Stephen

Sep 22, 2023

·

Stayed 3 nights

Stayed 3 nights in room 135. Bed comfortable. Ensuite a bit tired and could do with refurbishment. Light over vanity not working. Breakfast and dinner in hotel restaurant very good. Short walk to many other eateries.

8

stewart

Nov 17, 2025

·

Stayed 2 nights

Nice location was a bit of a trek to find our way from the carpark to our room initially

10

Leslie

Jan 23, 2025

·

Stayed 3 nights

Wonderful hotel with that extra special feeling. Personnel were helpful and friendly. Ideally situated close to the park, museum, CBD and a 20 min walk to botanical gardens! - This is our favourite hotel in Cannberra, we will keep teturning.

10

Anna

Oct 10, 2025

·

Stayed 2 nights

Everything Canberra was walkable, from the New Parliament House to National Museum to Floriade, to the city precinct…excellent location. Staff were friendly, welcoming and helpful, the breakfast team, bright and welcoming in the morning… Overall a positive experience and will return

10

Bronwyn

Sep 23, 2024

·

Stayed 2 nights

Location was excellent as were reception staff on our arrival. Room was clean and fresh. Last minute decision to stay whilst in the area for Floriarde and choice could not have been better for car parking and walking. Restaurant was also great food

6

James

Sep 25, 2025

·

Stayed 2 nights

The ground floor room immediately adjacent to a foorpath was a little too public for our liking. We stayed 2 nights and housekeeping knocked at 9.30am to make up the room, we agreed that it be done later but it wasn't despite informing the lady making up a nearby room as we left. Raising the matter at checkout we were told room make up was not included in our rate, not something I noticed at the time of booking and not supported by the door knocking episode. Overall good location for walking to floriade. Good food in house and next door at rebel rebel.

8

Clifford

Sep 15, 2023

·

Stayed 2 nights

Peppers is well-situated in a quiet mostly governmental office neighborhood. Surprisingly, within the block are a pastry shop, a wine bar, cineplex, other hotel with other restaurant and bar. A great restaurant, Rebel Rebel, is only half a block away. The hotel restaurant has good food for breakfast, lunch and dinner. Rooms are a bit on the small side, but definitely adequate. I enjoyed my stay and would definitely return to it or recommend it to others.

8

Johanne

Oct 2, 2025

·

Stayed 2 nights

Had a comfortable 2 night stay to see Floriade. Good location - 20min walk to most main attractions. Room had a very nice north facing aspect overlooking the garden and street, which was quiet. Parking available but need to book in advance. Restaurant has a good menu, quality food and friendly service. The hotel needs a revamp - the carpet, wallpaper on the ceiling(?), bathroom, mattresses and furnishings are worn out. service on the front desk was friendly and attentive but our room was not refreshed. replacement coffee and cups asked for and left old dirty cups in the room. Would stay again if I wanted an average experience.

10

Celena

Feb 14, 2023

·

Stayed 3 nights

The hotel front desk staff were very helpful. I can not find any faults. Just the perfect place for us to stay, close to ANU, the lake and city.

10

Anthony

Sep 9, 2025

·

Stayed 2 nights

Staff were brilliant, location is class. Hotel was clean, comfortable and we'll definitely be back!

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Dining

Breakfast and dining are inconsistent: several guests found options limited, slow, or unavailable at times, while others enjoyed good meals, drinks, and service. Some noted higher prices or difficulty securing a table.

Related guest reviews

10

Bruce

Aug 2, 2023

·

Stayed 2 nights

The ambience and the design of both the Hotel and the Precinct were interesting. The breakfast was disappointing with fruit salad being considered a main and not a precursor to a traditional main meal - a bowl of cereal was similarly defined. While the staff in the restaurant were very pleasant these menu limitations made this the worst breakfast I can recall in any hotel I have stayed in.

6

Jean

Oct 26, 2025

·

Stayed 2 nights

More attention to detail with cleaning in the bathroom especially would be good. Impossible to sleep with the A/C on as it was so loud. Several unsuccessful attempts to order room service food faied as it kept coming up with " on line ordering not available at this time " so I gave up.

8

Bill

Dec 19, 2022

·

Stayed 19,344 nights

Nice place just some minor maintenance to rooms need to be done. Breakfast in restaurant very slow.

10

Bronwyn

Sep 23, 2024

·

Stayed 2 nights

Location was excellent as were reception staff on our arrival. Room was clean and fresh. Last minute decision to stay whilst in the area for Floriarde and choice could not have been better for car parking and walking. Restaurant was also great food

6

Ivan

Nov 2, 2025

·

Stayed 2 nights

The place is a very nice boutique hotel. Generally the comfort and decor were very good but: the restaurant was pretty average; my shower drain was blocked and literately did not drain so water flooded the bathroom - I raised it and was told it would be fixed that day and is wasn't so second day it also just flooded. they didn't seem to care; There is almost no sound proofing between the room and hallway so sleep was disturbed by neighbours going in an out of their rooms.

8

Michelle

Nov 28, 2024

·

Stayed 1 night

Breakfast was below standard

8

Johanne

Oct 2, 2025

·

Stayed 2 nights

Had a comfortable 2 night stay to see Floriade. Good location - 20min walk to most main attractions. Room had a very nice north facing aspect overlooking the garden and street, which was quiet. Parking available but need to book in advance. Restaurant has a good menu, quality food and friendly service. The hotel needs a revamp - the carpet, wallpaper on the ceiling(?), bathroom, mattresses and furnishings are worn out. service on the front desk was friendly and attentive but our room was not refreshed. replacement coffee and cups asked for and left old dirty cups in the room. Would stay again if I wanted an average experience.

10

Bethany

Aug 4, 2024

·

Stayed 1 night

The property was excellent, room clean and staff lovely. It was unfortunate that the dinning was full and we weren’t able to get dinner, but otherwise wonderful

6

David

Jul 7, 2025

·

Stayed 2 nights

The quality and selection of food in the restaurant has dropped off.

8

graham

Oct 3, 2025

·

Stayed 4 nights

Strange hotel. Car parking is under a separate building requiring access through boom gates, then garage door, then out through 3 security doors and walk through a courtyard and another security door to enter Peppers. Parts of the hotel need refurb. Our headboard was synthetic leather which is crumbling after years of wear. Cleanliness in the restaurant not the best, a piece of cabooses spent 3 days on the floor and was still there when we left. Photo attached. No chef on our final day for breakfast but we did receive a refund after having to request same. Good location. Staff are very good. Will try other hotels next time.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$119
March	$173
April	$165
May	$162
June	$331
July	$243
August	$462
September	$828
October	$145
November	$155
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $227	11 $158	12 $141	13 $95	14 $112
15 $110	16 $171	17 $396	18 $253	19 $144	20 $101	21 $107
22 $109	23 $269	24 $3,383	25 $320	26 $268	27 $107	28 $258
29 $93	30 $171

Su	Mo	Tu	We	Th	Fr	Sa
		1 $310	2 $347	3 $269	4 $114	5 $98
6 $98	7 $119	8 $168	9 $170	10 $138	11 $197	12 $219
13 $100	14 $103	15 $113	16 $113	17 $103	18 $93	19 $98
20 $93	21 $103	22 $115	23 $118	24 $103	25 $93	26 $98
27 $93	28 $103	29 $142	30 $138	31 $124

Peppers Gallery Hotel

Prices for Peppers Gallery Hotel

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About this property

Location

Room options

Standard Room, 1 Queen Bed

Deluxe Suite, 1 King Bed

Superior Room with 1 King Bed with Bath

Superior Room, 1 King Bed

Standard Room, 1 Queen Bed, Bathtub

Classic Room, 1 Queen Bed

Guest reviews of Peppers Gallery Hotel

Who stays here?

What guests think

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Check-in instructions

Security deposit

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