Name: Tru by Hilton Mt Pleasant Charleston
Address: 1651 Midtown Avenue, Charleston, South Carolina, United States of America, Charleston, South Carolina, US
Price range: $120–$266 per night
Rating: 9.13

What guests think

Reviews of Tru by Hilton Mt Pleasant Charleston highlight very clean rooms, friendly service, and a convenient base for Charleston and nearby beaches, while noting tradeoffs such as compact, minimalist rooms, thin walls, and occasionally loud air conditioning.

Breakfast earns both praise for variety and the pancake machine and criticism for limited or low-quality items, coffee running out, and early closing or slow restocking. Facilities appeal includes a lively lobby with games, a usable gym, pet-friendly policies, laundry, and generally easy parking, offset by a small or sometimes closed/unclean pool and a few parking or lighting concerns. Service is largely welcoming and efficient, but some guests reported inattentive or rude interactions and housekeeping on an every other day schedule. Expect a modern, budget-minded stay with strong convenience and a few compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the lively lobby with pool table and games, a decent gym, pet-friendly policy, laundry, and generally easy parking. Drawbacks include a small or occasionally closed/unclean pool and sporadic parking or lighting issues.

Related guest reviews

10

Kristi

Apr 28, 2025

·

Stayed 2 nights

Easy parking, safe area, clean facility. Only drawback is a small pool and not much space outside to hang out (we were there for a baseball tournament). Great otherwise for what we needed.

8

Vitaliy

Oct 14, 2024

·

Stayed 1 night

We usually stay on the beach when coming to Charleston but when our place is booked this is a good option. The pro is the price and easy parking the con is the distance to the beach. For me the breakfast is terrible fake tasting here which is the only negative thing but one of my fave things is the coffee shops and açaí bowl place not far so it’s okay. Love the ample parking lot the pool is great, and when we extended our stay I loved that I could do my laundry there and have fresh clothes. Only con is if you try to add a day they raise the price so we stayed next door next to them.

8

Debra

Aug 7, 2025

·

Stayed 1 night

No parking we arrived late and all parking taken. Loved pet friendly Bed good Missed breakfast

10

Omara

Jul 17, 2025

·

Stayed 3 nights

We love staying at Tru Hilton. It’s convenient to shopping centers and eateries. The complimentary breakfast is great. Rooms are clean and smell amazing. The staff is friendly and helpful. Kreston is the best. I look forward walking into the lobby and he’s behind the desk. The conversation and warm hugs from him is so welcoming. My family and I will always choose Tru by Hilton!!

8

Brett

Dec 5, 2024

·

Stayed 3 nights

I love Hilton but I had never stayed in a Tru hotel before. I have to say I'm impressed. The room was not huge and lacked closets in favor of a hanging rack but there were lots of cubby holes and under bed storage. The bed and pillows were wonderful and I could have stayed in bed a lot longer. The gym was really nice and they had a nice set of free weights and bosu balls and trx stuff in addition to the treadmills. I got a good workout there. In the main lobby there is a pool table and lots of games and each night I came back to the hotel there were people laughing and playing games or pool. The front of house staff was very nice and all the maids and maintenance workers I met were all nice as well. The only negative is the food in the morning. There is the most basic stuff and a pancake machine. I will say the 24 hour coffee was pretty good as well. Recommend this place and I would stay there again.

10

Angela

Aug 4, 2025

·

Stayed 1 night

Welcoming staff! Pool table and board games in the lobby. Good breakfast. Nice pool. Room was very clean. Loved the LVP flooring instead of the typical carpet.

10

Louisa

Mar 9, 2024

·

Stayed 1 night

Definitely one of the best Hilton hotels I’ve ever visited: super modern, clean, large room and bathroom, with an oversized window; friendly customer service; and an excellent breakfast included (with a futuristic pancake maker that works with just a wave of your hand!). Pool table is a nice touch, as are the comfy, homelike work areas. Note that the pool is too small for laps and it is outside, and their gym is skimpy and tiny. But, for the price, this place is unbeatable. Highly recommend.

10

Heatherle

Aug 15, 2025

·

Stayed 1 night

This is a very fun hotel -- especially for a giant family reunion traveling at the same time as us. The big common areas on the lobby level meant they had a great time, and we didn't have to listen to them going from room to room visiting and slamming doors. Yay common area! The laundry machines were fast and clean, and the AC was quiet.

8

Arthur

Aug 12, 2024

·

Stayed 2 nights

Pool wasn't operational and need microwave in rooms.

10

Ray

Jun 17, 2025

·

Stayed 1 night

Very clean and comfortable, great location with easy access to all points around the Charleston area. Tru by Hilton in Mt. Pleasant, SC has a very modern feel with a relaxing atmosphere and lots of amenities including a communal pool table that is free to play. Will make this our place to stay with every trip to Charleston, SC.

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Cleanliness

Cleanliness is a strong point, with many noting very clean rooms and public areas. Some exceptions include inconsistent housekeeping frequency, a pest sighting at breakfast, and isolated reports of dirty rooms or pool debris.

Related guest reviews

2

Jason

Sep 29, 2024

·

Stayed 2 nights

Dirty!!!

10

Lona

Sep 27, 2025

·

Stayed 1 night

Clean room, polite staff, and good location

8

Edward

Dec 9, 2024

·

Stayed 2 nights

Building was very clean ,

10

Kim

Sep 1, 2025

·

Stayed 2 nights

The facility was clean, the rooms were clean. The hotel was quite at night. The breakfast in the AM was good, always had hot coffee.

10

Wayne

Jun 16, 2025

·

Stayed 3 nights

Excellent cleanliness

10

jaime

Nov 30, 2025

·

Stayed 1 night

Super clean! Walls are a little thin but overall great stay.

10

Elias

Jan 18, 2025

·

Nice place. Very comfortable. They have a good breakfast, one morning, during breakfast, I did see a roach crawl up the wall from behind the wafflemaker, there were two women working at the time, i kept waiting for one of them to see and take care of the roach but it ended up just crawling away. It was gross but i was hungry. I’d still stay again when in the area.

10

Annette

Feb 6, 2025

·

Stayed 4 nights

Every employee we spoke to were very nice and accommodating. The lobby and breakfast area was large with a pool table and 24hr coffee / hot chocolate available. The room was immaculate and they clean and provide new towels every 2 days. The location was excellent. Breakfast was offered for 3 hours each morning.

10

Abigail

Jan 5, 2025

·

Stayed 4 nights

The hotel was very clean and well taken care of. The location was wonderful, only a short drive to downtown charleston and the surrounding areas. It’s a quiet and safe area. Highly recommend!

6

Kennedy

Oct 23, 2024

·

Stayed 3 nights

Overall, the property is conveniently located and the staff were very friendly and helpful. However, I stayed for 3 nights and our room never got cleaned. They will only clean your room every OTHER day so definitely keep this in mind if you prefer to have your room cleaned daily. I had to call the lobby multiple times throughout my trip to ask for someone to clean our room and they never came. The cleaning staff in fact LIED, and marked our room as “cleaned” when they never did. Something to keep in mind when booking a room here, it’s not guaranteed that your room will be clean.

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Rooms

Rooms are modern but compact with minimal storage; many mention thin walls, loud A/C, and some road or hallway noise. Comfort is mixed (some beds too firm), and several note no in-room coffee makers or microwaves.

Related guest reviews

6

Gregg

Oct 31, 2024

·

Stayed 3 nights

The hotel was easy to access. The room was clean. The room is very small, without a closet, desk or chairs.

4

James

Oct 14, 2024

·

Stayed 1 night

Too noisy can her people walking above our room paper thin walls

6

Anthony

May 20, 2025

·

Stayed 1 night

Air conditioning was too loud in rm 424

6

Frank

May 4, 2025

·

Stayed 2 nights

Very small room with no coffee maker. Very loud - could hear foot traffic from room above continuously.

4

Shawn

May 15, 2024

·

Stayed 3 nights

The rooms are very small, but fine for just a couple. The shower has very little water pressure to rinse. The main issue here was the A/C. It was so noisy every night we had to constantly get up and bang it to make it stop.

8

alan

Feb 3, 2025

·

Stayed 2 nights

Room was small and basic but cute. No easy chair, so had to go down to lobby to relax. Various seating types and snacks to buy. Included breakfast was good and healthy. Nice design to bldg. Big pkg lot. would be a better size if we weren’t both over 6 feet tall, most likely.

8

Michael

Oct 11, 2024

·

Stayed 4 nights

Very friendly staff. Clean room but tiny. The desk is too small to work on so made it inconvenient for working stays. Only food on site is breakfast and junk snacks.

8

Heather

Aug 12, 2025

·

Stayed 2 nights

Bed comfort could be improved. Too firm and thin. Wish the walls weren't paper thin. it's very hard to get a good nights sleep.

6

Patrick

Feb 23, 2025

·

Stayed 1 night

Hotel was updated and clean and had some nice amenities. Biggest complaint is the walls here are thin you can hear every noise imaginable. Doors closing were much louder than other hotels and we could hear through the walls so easily as if they weren’t there. Hotel was nice but we definitely did not get a good night sleep due to the thin walls and noise.

8

Robin

Jul 7, 2025

·

Stayed 1 night

Room was very small.

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Service

Service is frequently praised as friendly and welcoming with smooth check-in and standout staff. A minority report rude or inattentive interactions, unattended desks, and occasional billing or breakfast-area management issues.

Related guest reviews

10

wendy

Mar 28, 2025

·

Stayed 1 night

I can’t say enough good things about our experience at Tru by Hilton Mt. Pleasant Charleston. From the moment we checked in, we were greeted by Kreston, who was working the first shift. His kindness, helpfulness, and positive attitude truly stood out. His unique phrase, “Stay Blessed and Don’t Stress,” immediately lifted our spirits. It’s rare to meet someone with such genuine warmth. As we were checking out, we overheard Kreston speaking to a guest arriving after his shift had ended. He was staying behind to personally greet them, as they were coming specifically to see him. That level of dedication and personal care speaks volumes about the kind of service they provide. Even during breakfast, we saw him outside, and he waved and greeted me with the most genuine smile, clearly happy to see me. His energy was contagious, and it felt like being welcomed by a long-time friend. Having worked for Disney, where customer service is a top priority, I can confidently say Kreston’s level of care and attention rivals the best. It truly felt like he had been trained by Disney themselves. If more hotels had employees like Kreston, the hospitality industry would be a much better place!

4

Leesa

Sep 25, 2025

·

Stayed 1 night

I like Hilton. Had never stayed at a Tru. The room air conditioner was very loud. Constantly. There were other loud mechanical fan type sounds as well. Made sleep difficult. The front desk person was ok but instead of keeping the lobby area tidy (clean the coffee area and pick up litter) he read a book. Another office person sat in a corner work area, appearing to rest behind her computer. The construction at this hotel was a surprise and a bit inconvenient but didn’t disturb our sleep.Nothing outrageous, just not up to my previous Hilton experiences. I will stick with the Home 2 Suites line. (Bigger rooms and just nicer.)

6

Tiffanie

Sep 3, 2024

·

Stayed 2 nights

Rooms are decent but the amenities are really lacking. The ice maker was always out of ice, the breakfast is supposed to be until 10:00 but they start putting things away at 9:30 and they never refill the eggs or bacon once it’s out it’s out. The pancake maker is SLOW! Poor kids waiting in line for this crappy machine to make 1 tiny pancake at a time. Front desk does not respond nicely to your request, it’s like you annoy them asking for anything. I was just expecting something better than what I got.

8

Kim

Mar 17, 2025

·

Stayed 4 nights

Your staff needs a bit of training. On multiple occasions, I had to request that they fill the coffee urns including at breakfast and check-in. The attitude of one employee at the front desk could also be considered surly. She was more interested in her phone than the guests.

10

Pamela

Apr 27, 2025

·

Stayed 3 nights

Excellent customer service

8

Linda

Aug 11, 2025

·

Stayed 1 night

I truly appreciate Kreston the clerk at the front desk. He was humorous, polite and very courteous upon greeting us at the hotel. He had such a welcoming spirit. I look forward to visiting again in the future.

10

linda

Nov 9, 2025

·

Stayed 1 night

Rooms were great. Slept well. Our check in was super easy and I did not get the name of gentleman who checked us in but he was wonderful and funny!!

8

Robert

Jun 10, 2024

·

Stayed 2 nights

Marilyn provided superior service and should be recognized for her help and support in getting our reservation squared away as we had made a mistake in our booking. She took the initiative to make it right and turned a very difficult problem into an excellent outcome. Thank you Marilyn.

10

Omara

Nov 30, 2024

·

Stayed 3 nights

Every time we visit Charleston, we always stay here. We love this hotel, breakfast is fresh, staff is amazing. Front Desk clerk Kreaston is phenomenal! He always go above and beyond to make sure everything runs smoothly and his personality is amazing!!

4

Carol

Jul 6, 2025

·

Stayed 4 nights

Had an issue with a front desk employee. Very upset about this. I will not stay there again because of her.

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AI-generated summary based on recent guest reviews

Location

Convenient for Mt Pleasant, downtown Charleston, and nearby beaches; generally safe and quiet while close to main roads. A few guests noted confusing GPS/signage and limited walkable options.

Related guest reviews

10

Karen

Jul 28, 2025

·

Stayed 1 night

Good location, great bedding, tasty breakfast, fun lobby.

10

charles

Jul 6, 2025

·

Stayed 1 night

Good location

10

Roger

Oct 19, 2025

·

Stayed 2 nights

The accommodations were very good and the location was perfect for our itinerary. The room was a good size and was orderly.

10

Edward

Aug 13, 2025

·

Stayed 2 nights

This property was very clean. Beds and linens were unbelievably comfortable. Easy drive to downtown Charleston and local beaches.

10

Kristen

Nov 3, 2024

·

Stayed 3 nights

The hotel was very quiet despite being close to main roads. Very easy drive to Charleston. Lots of dining options nearby.

10

Tony

Feb 15, 2025

·

Stayed 1 night

Great location and easy to get to surrounding places!

10

David M.

Jun 4, 2024

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Stayed 1 night

Only problem is that the GPS sends everyone to across the street because the city planners switched the location of the hotel after the maps for GPS were created. So if you can’t find the hotel drive across the street the hotel sign is hidden behind some large trees so that doesn’t help either. But great hotel once you find it

10

Phyllis

Apr 30, 2024

·

Stayed 2 nights

Quiet location yet convenient to places to eat and to get to local attractions.

10

John

Sep 5, 2024

·

Stayed 4 nights

Perfect location! Easy access to all Charleston, SC has to offer.

10

Marsha

Aug 23, 2025

·

Stayed 3 nights

We lived the area. The hotel was very easy to get into and around the surrounding places we wanted to visit. Mt Pleasant, Isle of Palms, Sullivans Island, Downtown Charleston, West Ashley all were an easy commute.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often enjoyed for its variety and pancake machine. Multiple reviews report limited or low-quality items, coffee running out, early shutdowns, and slow or no restocking.

Related guest reviews

10

Michael

Sep 6, 2025

·

Stayed 3 nights

We found just the right spot to enjoy the beach, downtown, and celebrate a birthday. Hotel was clean, breakfast was solid, and our stay positive.

6

Tiffanie

Sep 3, 2024

·

Stayed 2 nights

Rooms are decent but the amenities are really lacking. The ice maker was always out of ice, the breakfast is supposed to be until 10:00 but they start putting things away at 9:30 and they never refill the eggs or bacon once it’s out it’s out. The pancake maker is SLOW! Poor kids waiting in line for this crappy machine to make 1 tiny pancake at a time. Front desk does not respond nicely to your request, it’s like you annoy them asking for anything. I was just expecting something better than what I got.

8

Heather

Aug 12, 2025

·

Stayed 2 nights

Convenient location. Most staff is friendly. Happy to check in early and rooms are always clean. My biggest issue: beds are way to firm for me, always wake sore back. I was very disappointed that I was told breakfast is served until 10 AM and then one day one of the staff members closed breakfast down at 9:15 despite the fact that myself and there were several families going to get breakfast. I got the impression she just wanted to clean and not be bothered. It's false advertising, and it goes against the idea of "hospitality."

10

Lindsey

Aug 7, 2025

·

Stayed 1 night

Comfy bed! Food for breakfast was good as well and had plenty of options!

8

Daria

Aug 1, 2025

·

Stayed 3 nights

The kept running out of coffee

6

Phillip

Nov 1, 2025

·

Stayed 1 night

Front desk folks great! Breakfast lousy! Room just okay!

6

Steve

Mar 15, 2025

·

Stayed 1 night

Room was clean. Lobby area very pleasant but needs light. Booking with third party put us on the first floor. No exceptions. LOUD, allergies affected from previous pets, no coffee in the room. Breakfast - all CHEAP ultra processed breakfast choices, even cereals were heavily sweetened. Very green bananas were the “healthy” option. Appalling it’s called breakfast. No bar soap to wash face. I asked.

6

Ingrid

Feb 25, 2024

·

Stayed 1 night

Breakfast was pretty bad. Eggs were cold and bacon greasy greasy. Choices not good at all. For the price it should definitely be better. I had a bagel it was falling apart probably old. Very dissatisfied and disappointed.

10

Mark

Sep 30, 2024

·

Stayed 2 nights

We loved that it seemed fairly new. In a nice area. The breakfast was fantastic. Especially the pancake machine

8

Kelli

Jul 13, 2025

·

Stayed 2 nights

The staff was friendly... but... one front desk employee kept her car parked directly in front of the entrance to where no one could easily unload or load up, I took a pic of it... kept her car there... The continental breakfast was below par. The tables and floors had food on them from previous diners and staff was on their phones. I don't expect much. Ended up just eating 2 of their hard boiled eggs. Rooms were Very clean, showers were strong. I felt safe for the most part as i was with others.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$95
February	$119
March	$161
April	$174
May	$163
June	$169
July	$152
August	$129
September	$139
October	$140
November	$120
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $141	17 $159	18 $182	19
20 $123	21 $124	22 $130	23 $125	24 $137	25 $202	26 $201
27 $134	28 $129	29 $120	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $203	3 $233
4 $148	5 $148	6 $150	7 $152	8 $156	9 $263	10 $266
11 $125	12 $131	13 $133	14 $153	15 $166	16 $240	17 $250
18 $148	19 $137	20 $151	21 $147	22 $166	23 $250	24 $233
25 $135	26 $122	27 $129	28 $129	29 $129	30 $192	31 $173

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room, 2 Queen Beds, Mobility Accessible

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible

Room, 2 Queen Beds, Hearing Accessible

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Tru by Hilton Mt Pleasant Charleston

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