Name: Element by Marriott Knoxville West
Address: 400 North Peters Road, Knoxville West, Knoxville, Tennessee, United States of America, Knoxville, Knox County, US
Price range: $134–$424 per night
Rating: 9.05

What guests think

Across recent reviews of Element Knoxville West, travelers frequently praise the friendly staff, clean and modern rooms with kitchenettes, convenient location near dining and the interstate, and satisfying complimentary breakfast, while some note noise and occasional housekeeping or service lapses.

Guests also appreciate the pet-friendly policy, happy hour, and outdoor spaces. A few report receiving a different room type than booked, maintenance issues, or shortages of linens and kitchen items. Overall, expect a comfortable stay with lively social touches, tempered by occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern, pet-friendly property with appreciated happy hour and outdoor areas; an EV charger is available. A few mention occasional shortages such as pool towels.

Related guest reviews

10

Melinda

Mar 26, 2023

·

Stayed 1 night

Mary was awesome when we checked in. The hotel seems brand new. Nice outdoor areas. The room was a king and well laid out and very nice. I travel for work quite a bit and is maybe the best room I’ve ever stayed in. They even have a filtered water system attached to the sink in the room. The bed was REALLY comfy and I didn’t hear anyone else the entire day or night in my room and the hotel was completely booked. Loved it.

10

Cheryl

Mar 7, 2025

·

Stayed 1 night

Friendly service, clean room and nice amenities

10

sandra

Nov 29, 2023

·

Stayed 1 night

10 everyone and every thing was wonderful. Very clean and lovely shades of light blue. Felt very comfortable in hotel, plus an electric car charger.

10

sharon

Jun 12, 2025

·

Stayed 1 night

Great check in and happy hour.

6

James

Jul 26, 2023

·

Stayed 1 night

Nice hotel and amenities. Our room comfortably housed my wife and I along with 3 kids (7mth, 2yr, 15yr). However, the room was not very clean (dishes were dirty, floors left black residue on your feet). We had to request blankets for the hide-a-bed (none in the closet). We requested a crib which they did find one for us, but no crib sheet. The shampoo and liquid soap dispensers in the shower had come loose. There were no towels for the pool at 9am. After requesting, they brought out just enough for us and only the size of large hand towels. Breakfast was tasty. Service was a bit strange and disconnected. Overall, it felt like a place with good potential that is mis-managed.

10

Mary

Jun 22, 2025

·

Stayed 1 night

We stayed here with 3 teenagers and 2 dogs on our way home from visiting family and it was perfect!

10

Santwana

Jun 5, 2025

·

Stayed 1 night

Great place, nice room, clean bathroom, nice amenities, friendly staff and convenient accommodation!

10

Nicole

Jul 10, 2023

·

Stayed 2 nights

Another wonderful stay at Element West Knoxville. Third time staying and this is always my choice when visiting Knoxville. Pet friendly, good breakfast!

10

Jessica

Jun 6, 2025

·

Stayed 2 nights

Loved it. The happy hour and the breakfast was awesome. The outside space was fun to hang out.

10

Larry

Feb 4, 2025

·

Stayed 1 night

Very modern place to relax.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe rooms and common areas as clean, but several report issues such as dirty or smelly rooms, unclean bathrooms, and missed spots (under furniture or dishware).

Related guest reviews

2

Mykhailo

Apr 6, 2025

·

Stayed 2 nights

Dirty towels, a bad-smelling room, and awful personnel. They charged my credit card three times for incidentals and couldn't explain why they did it. They could only tell me that the money should be returned in 3 to 5 business days. This is the worst customer service. They communicated to me like I owed them money. Do not stay at this place!!!

10

Stephanie

Nov 30, 2025

·

Stayed 3 nights

All staff were extremely friendly. Room was very clean and spacious and was conveniently located near many places for food and entertainment.

2

Tim

Sep 25, 2025

·

Stayed 3 nights

First room dogs were barking in room next door, second room was dirty and sticky gross, third room was just tolerable.

6

Vicki

Jul 10, 2023

·

Stayed 1 night

Front desk people very nice and friendly. But the overall bathroom was not very clean at all.

4

Aimee

Aug 12, 2023

·

Stayed 1 night

I stayed at the Element in Chattanooga which was amazing. It was clean and beautiful so I decided to book in Knoxville. The hotel was dirty and not taken care of like the one in Chattanooga. For some reason we were given a handicap room practically in the parking lot. The room was gross. The sink had what looked like a massive pile of chia seeds in the sink drain that we had to flush down. The handicap shower was gross. Had some hair and a moldy gross shower curtain. I would’ve requested a different room, but at that point we were so tired and were only staying half the night so decided to brave it.

10

Aida

Dec 24, 2025

·

Stayed 1 night

Clean room, staff

4

Ricky

Jan 20, 2023

·

Stayed 1 night

The woman at the check in desk was very nice, but the room is not acceptable. Had to get the hairs out of the bed and the shower is in poor condition with algae or grime on the worn out glass door seal.

10

Shawn

Dec 26, 2024

·

Stayed 1 night

I’ve stayed here several times. It’s my go to hotel when I’m passing through Knoxville. The property is always clean, comfortable, and quiet.

10

Chioma

May 24, 2024

·

Stayed 2 nights

Beautiful and clean facility.

6

Sarah

Apr 17, 2023

·

Stayed 2 nights

Under bed and under couch dirty. Breakfast didn't have any sausage or bacon and I can't eat eggs so no meat for me. Living room has a motion sensor light so it woke us up anytime someone went to the bathroom at night.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and well equipped with kitchenettes and thoughtful features; several guests noted traffic noise in freeway-facing rooms. A few mention hard mattresses or minor quirks like motion-sensor lights or disconnected TVs.

Related guest reviews

8

Kimberley

Nov 6, 2023

·

Stayed 1 night

Pros: Pleasant decor. Great staff. Good breakfast. Cons: Hard beds. Loud road noise.

10

Melinda

Mar 26, 2023

·

Stayed 1 night

Mary was awesome when we checked in. The hotel seems brand new. Nice outdoor areas. The room was a king and well laid out and very nice. I travel for work quite a bit and is maybe the best room I’ve ever stayed in. They even have a filtered water system attached to the sink in the room. The bed was REALLY comfy and I didn’t hear anyone else the entire day or night in my room and the hotel was completely booked. Loved it.

10

Joan

Aug 15, 2025

·

Stayed 2 nights

Room was spacious and the mini kitchen in the room was a bonus. Daily breakfast had limited options but liked the focus on healthy options

10

Gregory

Oct 15, 2024

·

Stayed 2 nights

Very conveniently located off the highway. Lots of dining chairs within walking distance. Excellent included breakfast. Only issue is highway noise

10

Timothy

May 28, 2024

·

Stayed 3 nights

Staff friendly & beds comfortable

10

Craig

Sep 21, 2025

·

Stayed 2 nights

Good breakfast very friendly staff little bit of highway noise

8

Michael

Jan 17, 2025

·

Stayed 1 night

Friendly staff, room by the freeway noisy, basic breakfast, eggs, no breakfast meats, only on weekends, not fair.

10

Daniel

Apr 17, 2023

·

Stayed 1 night

Television not hooked up. Otherwise excellent.

10

Lauren

Jan 30, 2023

·

Stayed 2 nights

The breakfast was fresh and delicious and the rooms were spacious, clean and modern.

6

Sarah

Apr 17, 2023

·

Stayed 2 nights

Under bed and under couch dirty. Breakfast didn't have any sausage or bacon and I can't eat eggs so no meat for me. Living room has a motion sensor light so it woke us up anytime someone went to the bathroom at night.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and helpful, with smooth check-ins. Some guests experienced staffing shortages, unprofessional interactions, early housekeeping knocks, and room-type mix-ups.

Related guest reviews

10

Yeon

Jun 2, 2025

·

Stayed 1 night

It was short but amazing. The guy upfront was very informative and friendly.

2

Mykhailo

Apr 6, 2025

·

Stayed 2 nights

Dirty towels, a bad-smelling room, and awful personnel. They charged my credit card three times for incidentals and couldn't explain why they did it. They could only tell me that the money should be returned in 3 to 5 business days. This is the worst customer service. They communicated to me like I owed them money. Do not stay at this place!!!

10

Stephanie

Nov 30, 2025

·

Stayed 3 nights

All staff were extremely friendly. Room was very clean and spacious and was conveniently located near many places for food and entertainment.

6

William

Oct 12, 2025

·

Stayed 1 night

Did not receive the rooms that I booked. Was supposed to stay in king bed rooms but was given double.

10

Lisa

Sep 27, 2025

·

Stayed 1 night

Staff was amazing - 👏

6

Holly

Jun 24, 2024

·

Stayed 1 night

Cleanliness was an issue all dishes were clearly Just wiped and not cleaned. Some sticky spots on wall. Looked like spilled pop. Housekeeping knocked on our door at 9:30 and at 10:30 when our checkout was 12:00. We were frustrated because we got woke up from sleeping.

6

Kevin

Sep 3, 2023

·

Stayed 1 night

We stayed at the Element in Huntsville and it was fabulous. This establishment was not at all like that one. The staff was unprofessional, we checked into our room and the door wouldn’t shut because the lock was broken, and there was only one employee that was having to take care of everything. We do not plan on staying at this location again.

10

Jeffrey

Nov 28, 2023

·

Stayed 5 nights

Good breakfast and clean room. Monique at the front desk was very helpful and provided excellent service.

10

Laura

Dec 8, 2025

·

Stayed 2 nights

Every employee I interacted with was above and beyond nice ! The kitchenette is well stocked if you plan to be there long enough to use it. I would definitely return and stay again if need be.

2

Chrystal

Jan 14, 2023

·

Stayed 1 night

Our experience was HORRIBLE. We booked accommodations for 3 adults yet only received a room with a queen sized bed. Our room had not been cleaned from the previous occupant. The bed was unmade. There was still trash in the trash can. The surfaces were dirty. The front desk staff were rude. One front desk employee begrudgingly offered to go “make the bed”. My husband had to go up to the room with him because of “hotel policy”. He ended up helping the employee change sheets. The solution offered for where the 3rd adult would sleep was to provide an extra pillow and some blankets so they could sleep on the floor! We ended up staying elsewhere. AVOID AT ALL COSTS!!!

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AI-generated summary based on recent guest reviews

Location

Convenient off the interstate with shopping and multiple restaurants within walking distance; several note easy on/off access. Freeway proximity can bring some traffic noise.

Related guest reviews

10

Dan

Mar 8, 2025

·

Stayed 1 night

Simple checkin. At least 2 restaurants in walking distance.

10

Stephanie

Nov 30, 2025

·

Stayed 3 nights

All staff were extremely friendly. Room was very clean and spacious and was conveniently located near many places for food and entertainment.

10

Theresa

Jan 16, 2023

·

Stayed 1 night

Great location to many restaurants and very clean and safe. The safe were professional well come back again..

10

Gregory

Oct 15, 2024

·

Stayed 2 nights

Very conveniently located off the highway. Lots of dining chairs within walking distance. Excellent included breakfast. Only issue is highway noise

10

Craig

Sep 21, 2025

·

Stayed 2 nights

Good breakfast very friendly staff little bit of highway noise

10

Donna

Mar 4, 2025

·

Stayed 1 night

Very friendly, great breakfast and close to the highway. Walkable dining options nearby.

10

Larry

Aug 20, 2024

·

Stayed 1 night

Perfect location for shopping and dining. Easy on/off interstate. Ultra modern atmosphere. Will stay again.

8

Michael

Jan 17, 2025

·

Stayed 1 night

Friendly staff, room by the freeway noisy, basic breakfast, eggs, no breakfast meats, only on weekends, not fair.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns strong praise for taste and options, with several calling it excellent or the best; happy hour is also appreciated. Some guests found the breakfast selection basic or limited on certain days (for example, no breakfast meats on weekdays).

Related guest reviews

10

Anita

Jun 3, 2025

·

Stayed 1 night

The breakfast was awesome, homemade breakfast tacos. Issue with bathroom sink and let staff know right away

10

Joan

Aug 15, 2025

·

Stayed 2 nights

Room was spacious and the mini kitchen in the room was a bonus. Daily breakfast had limited options but liked the focus on healthy options

10

Craig

Sep 21, 2025

·

Stayed 2 nights

Good breakfast very friendly staff little bit of highway noise

10

Donna

Mar 4, 2025

·

Stayed 1 night

Very friendly, great breakfast and close to the highway. Walkable dining options nearby.

10

Rhonda

Apr 21, 2025

·

Stayed 1 night

I stay here often. The best breakfast ever!

8

Michael

Jan 17, 2025

·

Stayed 1 night

Friendly staff, room by the freeway noisy, basic breakfast, eggs, no breakfast meats, only on weekends, not fair.

10

Samantha

Oct 30, 2023

·

Stayed 3 nights

The hot breakfast options were very limited

10

Jessica

Jun 6, 2025

·

Stayed 2 nights

Loved it. The happy hour and the breakfast was awesome. The outside space was fun to hang out.

10

Nicole

Dec 11, 2022

·

Stayed 4 nights

I loved every bit of this hotel. Amazing continental breakfast with all the typical staples plus a hot fresh option that included various omelettes, pancakes, avocado toast etc over my stay. The only thing that would have made my stay better would have been the option of a firm pillow. My bed had 4 very flimsy pillows.

10

Mohammed

Dec 1, 2024

·

Stayed 1 night

Good clean hotel with an excellent breakfast and great staff.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $160	2 $335	3 $424
4 $154	5 $165	6 $181	7 $180	8 $165	9 $164	10 $155
11 $144	12 $176	13 $195	14 $187	15 $200	16	17
18 $144	19 $154	20 $186	21 $176	22 $144	23 $176	24 $148
25 $144	26 $176	27 $175	28 $175	29 $144	30 $188	31 $235

Element by Marriott Knoxville West

About this property

Location

Room options

Room, 1 King Bed

Room, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Access, Transf Shower)

Room, 1 King Bed (Hearing Accessible)

Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Transf Shower)

Studio Suite, 1 Queen Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed (Mobility Hearing Access, Transf Shower)

Studio, 1 King Bed with Sofa Bed

Studio Suite, 1 Queen Bed

Guest reviews of Element by Marriott Knoxville West

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Element by Marriott Knoxville West

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $311	19 $319
20 $134	21 $229	22 $205	23 $196	24 $199	25	26
27 $147	28 $196	29 $196	30 $186