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Hotel Santander Plaza


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Business Center

  • Tour Desk

  • Dry Cleaning

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Santander Plaza is praised for friendly, accommodating staff, convenient Zone 10 location near the airport and restaurants, and satisfying breakfasts, while recurring drawbacks include dated facilities, inconsistent air conditioning, noise, and housekeeping or maintenance lapses.

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Facilities

Limited

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Convenient

Dining

Tasty

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8

BOHDANNA

IAN-logo

5 weeks ago

·

Stayed 2 nights

I stayed here last year, and chose to stay again. The room was a little dated, some nicks and dents especially in the bathroom, but the bed was large and comfortable, the a/c worked perfectly, and the hot water was reliable. Breakfast was wonderful, with a choice of several entrees, all with fruit, bread, juice, coffee, plantains, and refried beans. There were also some pastries available if you're still hungry! Location is great, many restaurants nearby, and the large Oakland Plaza Mall is less than a mile away. I felt very safe walking around the area.
I stayed here last year, and chose to stay again. The room was a little dated, some nicks and dents especially in the bathroom, but the bed was large and comfortable, the a/c worked perfectly, and the hot water was reliable. Breakfast was wonderful, with a choice of several entrees, all with fruit, bread, juice, coffee, plantains, and refried beans. There were also some pastries available if you're still hungry! Location is great, many restaurants nearby, and the large Oakland Plaza Mall is less than a mile away. I felt very safe walking around the area.

10

Mary

IAN-logo

5 weeks ago

·

Stayed 1 night

Very good and complete breakfast provided. Good location to many good restaurants and shopping. Rooms are clean.
Very good and complete breakfast provided. Good location to many good restaurants and shopping. Rooms are clean.

10

Mary

IAN-logo

19 Apr 2026

·

Stayed 3 nights

The breakfast and the service is excellent. Our room was very clean and comfortable. We liked having a kitchenette. The staff is super friendly and helpful. Highly recommended.
The breakfast and the service is excellent. Our room was very clean and comfortable. We liked having a kitchenette. The staff is super friendly and helpful. Highly recommended.

8

Wanda

IAN-logo

30 Mar 2026

·

Stayed 1 night

Clean, convenient to shopping and eating.
Clean, convenient to shopping and eating.

8

Aricely

EXP-logo

20 Feb 2026

·

Stayed 1 night

Helpful staff
Helpful staff

15 Calle 3 -52 Zona 10, Zona 10, Guatemala City, Guatemala

Location

Located in Zona 10, a neighborhood in Guatemala City, Hotel Santander Plaza is in the entertainment district and near the airport. Paseo Cayala and Gran Centro Los Próceres are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Constitution Square and Kanajuyú Ecological Park. Botanical Garden and Museo Nacional de Historia Natural Jorge Ibarra are also worth visiting.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


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