Woodlands Lodge Ilford

Was sent to premier lux as room we were supposed to have had a leak. Woodlands lodge took payment again even though I said it had been taken, plus the £100. It wasn’t put back in straight away so I hope it will be back tomorrow New place didn’t have breakfast or en-suite is what I should have had. Not happy about this! Parking was terrible! I want to know when I will be receiving the £167 pounds!

We was moved to another hotel on check in which wasn't told before arriving. Due to going specifically for a hospital admission the fact it was further to walk after all pre op meds was not good and wish we had been told in advance. You get what you pay for. Needed a on suite room due to the hospital stay and even in new hotel we had on suite. Room very basic and bed very uncomfortable but cheap and staff helpful enough. Still awaiting my refund if the deposit and staff didn't know when I would receive it which wasn't great.check in was very quick and check out is 24 hour which we needed due to leaving at 5am. Very thin walls so bring ear plugs if your not a deep sleeper as can hear everything all night

When I arrived at the address they hadn't a room for me. The had to wait for ones guy to drive me to another address, far away

Room was in a different building than reception, 5 min walk down the street. 15 min walk to next metro station.

Not the best but not the worst it's essentially several houses in a street and each house has been converted into rooms so you go to number 60 which has this limited reception they tell you which house to go to in my case it was like 150 meters first down the street the rooms are okay my room is freezing I couldn't turn the bathroom light off I mentioned this during my three day stay each day always told somebody were fixing but maybe did breakfast was laughable almost at a point of non-existing however the room was ok for what I paid it's fair enough the area is okay very multicultural so you have decent food options and shopping as close to the Elizabeth line to it isn't a hotel. Staff are friendly enough but completely ineffective not sure I would stay again

Parking was off road at the front the staff were friendly

I have stayed in a lot of places due to my work. This place is an absolute dive. I received an email the day before mentioning a £50 holding deposit, but when I arrived it suddenly was £100! Luckily I had proof and was only charged the £50 (which I think is still a joke). I then was told that my room was a in a different building/house down the road. Upon walking in, there was a real unpleasant and strong smell. All afternoon/evening people kept coming and going and slamming doors! When I left in the morning the front door was not locked and the door to the house was open! There should be some sort of check done by staff who are down the road at number 60! The area itself is definitely not the most pleasant! I would definitely not be staying here again!

Good for a short stay! Team were very friendly and quickly sorted the issues faced (they moved us to a close by unit due to some Manuntence)

Would really recommend. Not too far from Ilford underground. Parking available.

My bed had a stain and pillow had a hair - towels were dirty - staff didn’t let me have an invoice upon checking out and got a general poor welcome with the receptionist when we checked in - plus we had to walk many blocks to get to our “hotel room” which is just someone’s house with a bed a desk with no chair and no mirror apart from in bathroom and no lamp so it lacked the nessecary facilities

One of the worst rooms i have ever stayed in. Room was affordable for one night in london so it was booked. The pictures of the room looked nice but i was greeted with the exact opposite. Carpets were old and dirty with edges of the floor exposed. The room smelt of an unpleasant odour. The walls had damp. The foundation of the bed was stained. Only access to the room was a patio door which was difficult to open. Most of the electric ports didn’t work, the TV had no remote so I couldn’t use it. There was a fridge that was in the center of the room which was turned off, when i opened it, a terrible smell filled the room. The aircon was loud and i assume i was adjoined to another room as there was movement that kept me up throughout the night. I felt so uncomfortable and got no sleep. I was asked to give a £100 security deposit for this room which is estimated i would not get back for 14 days. I understand you get what you paid for but this is not what was advertised on the listing. Would not recommend staying here.

It was so badd hotel I ever see in my life . Smell was so bad , bed and pillow was damp, toilet wasn’t clean, was no extra pillow. Very noisy, I couldn’t slept , I was really disappointed .

Staff didn't smile.. Hardly any conversation or a welcome. Very dirty room.. Dust on table and chairs. TV didn't work - So annoying. Old school heating where it takes hours to warm up. Cheap curtains not at all black out.

Unfortunately the room did not match how the hotel is advertised on the website. The place was really unclean, there was mildew on the bed covers and the property stunk of weed. The bathroom was shared, which was not as described and it was also extremely unclean and very poorly maintained. The room we were given was in a conpletely seperate building which was basically a house about fiften doors down from the main building, which again is not as described on the website. Facilities were reslly lacking, and didn't match the pictures shown on the website. There was no tv in the room, and the room was extremely basic. Would not reccomend this to anybody and we actually ended up leaving without staying the night as we felt so uncomfortable.

Dreadful. old food out on surfaces. Gerally filthy. Have phots if required.

I booked this but they sent me to their other property. I wanted to give zero star. Stay here if you want to sleep with rats/mice. Poor cleaning and hygiene. Unprofessional team, zero apologies. While i was sleeping in this room i realised there were some rodents playing and i witnessed their droppings in the room. Paid 100£ for this which was worth of 0. Poor and pathetic. My worst experience.

The room was full of bug's

Yes plenary free parking. BUT This lodge is Not for a paying guest. I travelled with family 2 little kids and got offered a room with NO bathroom asked to use a shared bathroom which was so dirty filthy disgusting, i refused to stay and asked for my money back. Then they gave me a room with bathroom. In the room the carpet was so filthy so dirty you cant walk bare feets. Beed sheets were a bit clean but had some hairs on it. Complementary Breakfast from 7.30 till 8.30 BUT from 7.30 till 8.15 there was NO MILK, NO SUGAR, NO BREAD and no one was in kitchen or at reception. after 8.15 receptionist came and then we found milk & bread in kitchen. KITCHEN CLEANNESS 1 OUT OF 10. BEDROOM CLEANNESS 2 OUT OF 10. BATHROOM WAS CLEAN. First thought about this place. It looked like homeless peoples staying at this lodge paid by council. I arrived very late so i had to stay. My mistake i never checked the reviews. THIS LODGE SHOULDN'T BE ON HOTELS.COM ITS A DISGRACE.

There were no holders for clothes in the closet or towels, for example in the bathroom, Toilet flush broken. There were mice in room. The house smells bad right from the entrance. But the cleaning lady was very nice, good. The fact that something like this is offered for breakfast is a disgrace for England. Unfriendly service at that. Why a deposit of 100 pounds is considered such a “gap” is incomprehensible. Other guests even talk about it being a rip off!!

Very expensive and also the rooms were very dirty didn’t even stay the full night ended up going to a way better hotel which was way cheaper to

It was ok. However, there was a family with children next door who woke me up very early in the morning when preparing for school.

Old run down and dirty nothing like the pictures. Not a cup or a kettle. Even the tv was not working. A double was like a small double and the stains on the walls floor and bed just horrible! 9days booked i slept there 1 day and never returned.

Room itself was really quite nice, bed was very comfortable. The walls were paper-thin, so pray for quiet neighbours! The outside bathrooms (in their little outhouses) were a bit odd, just as well it wasn't too cold this weekend else that would have been unpleasant. The whole place seemed a bit tired and rundown, but it was serviceable enough. Good comms from the hotel pre-arrival which was appreciated. Very convenient for the station (10 mins walk and then the Elizabeth Line straight into the city centre). It was fine for a cheap budget option

The property is small, no cups for drinking water. No plates, no iron, no mini fridge. Continuous water flow from the WC. No air conditioning nor ceiling fan and pillows are too flat for comfort. The carpet feels dumbed and too old.

Unfortunately this hotel seems to be getting worse, very uncomfortable mattress and the noise of other guests, slamming doors, shouting all hours etc is a joke

Toilet non stop running TV one channel working sometimes Wifi OK, but kept cutting out Shower drain blocked No shelves or rails in bathroom Mattress springs not right

I stayed their for 3nights Main problem is no attached toilet other thing is 1toilet amd bathroom ised by 15peoples i wait out side for nearly 1hr to bathroom after.Then staff i report them when i check in tv is not working then never sort out that problem in 3days .wifi they have in my room whike i search even their username also not shown #no toilet #no wifi#no Tv #

A nice big room, smart TV, ensuite bathroom, all clean and fresh, and mostly quiet

Room was in back garden area with no in suite toilet or shower.shower and toilet was outside terrible hotel did not even have a kettle in room or cups one small window with limited air no air conditioning room was very hot with the hot temperatures lately not helpful staff at all one was asked even when checking out today was busy on Mobile phone.

Awful Window locked shut No kettle Different building altogether

Nothing unique, horrible staff and lady manager.

The service is excellent and staff are nice

Room was clean, everything worked well,staff was friendly and helpful

The front desk employee who greeted me was rather cold and unfriendly. He asked me to pay 100 pounds as a safety deposit, but his machine couldn't read my card, so he asked me to "find a bank and withdraw cash." There were no banks nearby and it was pouring down rain. I had to go twice and spend 25 minutes in the rain to get the money. The "breakfast" consisted of two cereal containers, white sliced bread, and a few boiled eggs. It was very little and not appetizing. The "dining room" was untidy and unwelcoming.

Ok stay apart from being woken up 2.30am but staff chatting loudly in carpark right outside my room!

Horrid stay, room next door woke me up midnight playing loud music or asking reception he took a while to sort it and took ages to sleep again, then in morning was locked out of main door as key was faulty and had to ask same guy her help who came without a spare key, had to then go back and kept me waiting, not happy at all and I stay here often !

The reception people no any care about guest. I stay in 18th june to 21th june, the rooms air condition are poor, me and my partner feels like sick , because of rooms feels like very hot i ask to recption please to change the room , he change but these room also like that , i ask to recption people to manage the fan bucause the hot too much , he told me i talk to manager ,my partner was fant , i ask to recption people please manage the fan but he don,t care any things, so now i am sick ,

Just like other reviews will tell you there is alot to say. I will make it as a pros and cons list and end with some final thoughts. Pros: * The room, Bed linen and towels felt fresh and clean. Cons: * The layout of the room is just wrong. No side table to the bed, instead the bed is up against a wall and the closet. * The bed and pillows are just bad. Stiff and rock solid. * There is one light in the room and that is a naked lightbulb with white light. * Walls are paper thin. * Environment is sterile. Just a life sucking feeling of sadness. * The building we stayed in has 2 systems of fire detectors (redundant). And the one in the hall had a bad battery so it beeps every 1 minute or so. Keep in mind that the bad detector is sitting right next to a working one. We asked a guy in the reception to take care of it. He said they would fix it, but they did nothing. This is just (insert a powerful word here) customer service. * The deposit. A lot of reviews mention that they do not get their deposits back and this is worrisome. However I did get it back 1 day after checkout. For those who are worried just make sure to get a stand-alone receipt for this charge. Also what is the deposit all about, this is something they do in 3rd world country’s. * The door to the room is not “weatherproofed” so the gaps makes the screaming from children and adults in the kitchen seam like they are in your room. * This hotel is in a residential area and it does not even have sign.

On arrival to check in, I was directed to another hotel due to renovations. This should have been communicated earlier. Although I had email requesting the time I would check in same morning.

Worst Experience. Checking in was a nightmare, staff has bad communication skills. Had to sigh a weaver even though I booked the stay on Expedia a reputable company. Then had to deposit another £100 or can’t check in. Am thinking why didn’t I just stay at the Travelodge. Worst part when you check out you don’t receive the £100 for like 28 days, sigh in this economy. Had to do the review to warn other customers. The price is low so you think you’re saving money but you end up sending way more. A scam really

When I arrived at the address they hadn't a room for me. The had to wait for ones guy to drive me to another address, far away

The accommodation itself was clean and really okay for the price. Breakfast was included, but it couldn’t really be called breakfast. You had to do everything yourself. There were only packaged foods available. Toast, jam, butter, milk, and cereal. You even had to wash the dishes afterwards. It was about a 10-minute walk from the subway to the accommodation, which was great. However, in the neighborhood, around 6 PM, there were almost only men, which we found a bit uncomfortable. The city center was about 50 minutes away by subway. From Heathrow Airport, you could take the Elizabeth Line directly.

On arrival staff was very low keyed and not very, I am a senior, I was wet and cold because the location was really terrible to find, I was not given a proper welcome it was so bad I cried and cried

For famlies best place to stay there.reasonable price and near to train station ,bus station food street groccery shops .we live to stay there next trip

The place is an absolute steal at that price. Was dreading it to be honest because it was ridiculously cheap but all 4 off is were very well surprised. Staff were helpful (even though we couldn't get extra pillows). We didn't eat breakfast but at that price, it doesn't matter. Only 10 minute walk to the station and less than an hour to all the major attractions in London. For people on a budget this place is an absolute must. Anyone slating this place needs to remember how little they paid to stay, in London!

Room was in a different building than reception, 5 min walk down the street. 15 min walk to next metro station.

Not the best but not the worst it's essentially several houses in a street and each house has been converted into rooms so you go to number 60 which has this limited reception they tell you which house to go to in my case it was like 150 meters first down the street the rooms are okay my room is freezing I couldn't turn the bathroom light off I mentioned this during my three day stay each day always told somebody were fixing but maybe did breakfast was laughable almost at a point of non-existing however the room was ok for what I paid it's fair enough the area is okay very multicultural so you have decent food options and shopping as close to the Elizabeth line to it isn't a hotel. Staff are friendly enough but completely ineffective not sure I would stay again

Basic but good, i found it good value and close enough to the Elizabeth line to connect into the city, a little rough around the edges but for £44 a night it's not the ritz,

Would really recommend. Not too far from Ilford underground. Parking available.

The room was tidy, and the location is conveniently near all the amenities. We didn’t eat the breakfast but the stay was good for the price.

Was sent to premier lux as room we were supposed to have had a leak. Woodlands lodge took payment again even though I said it had been taken, plus the £100. It wasn’t put back in straight away so I hope it will be back tomorrow New place didn’t have breakfast or en-suite is what I should have had. Not happy about this! Parking was terrible! I want to know when I will be receiving the £167 pounds!

Was supposed to be en suit but no had to walk over a forecourt for a wee. ! Beds are awful felt every spring. No breakfast at all !! No coffee making facilities! Will never stay again and I better get the £50.00 deposit back. !

The front desk employee who greeted me was rather cold and unfriendly. He asked me to pay 100 pounds as a safety deposit, but his machine couldn't read my card, so he asked me to "find a bank and withdraw cash." There were no banks nearby and it was pouring down rain. I had to go twice and spend 25 minutes in the rain to get the money. The "breakfast" consisted of two cereal containers, white sliced bread, and a few boiled eggs. It was very little and not appetizing. The "dining room" was untidy and unwelcoming.

No fridge in room. Shared kitchen was dirty and unclean. Fridge had mouldy items in it. Shared bathroom shower was terrible and didn’t work properly. No mirrors in bathroom or room. Room was ok but extremely basic. Not worth the money we paid. Breakfast was 1 egg on toast or cereal. Won’t be back. Staff were accomodating though

The accommodation itself was clean and really okay for the price. Breakfast was included, but it couldn’t really be called breakfast. You had to do everything yourself. There were only packaged foods available. Toast, jam, butter, milk, and cereal. You even had to wash the dishes afterwards. It was about a 10-minute walk from the subway to the accommodation, which was great. However, in the neighborhood, around 6 PM, there were almost only men, which we found a bit uncomfortable. The city center was about 50 minutes away by subway. From Heathrow Airport, you could take the Elizabeth Line directly.

Dated and basic. Breakfast very poor, cheap branded food and very little choice.

Budget priced but reasonable, clean tidy room. Breakfast was quite poor. Some long term residents thought they 'owned' facilities like bathrooms. Payment was difficult.

Dirty carpet , very bad shower system, poor breakfast and they took £50 as a deposit , I don’t what for?

Yes plenary free parking. BUT This lodge is Not for a paying guest. I travelled with family 2 little kids and got offered a room with NO bathroom asked to use a shared bathroom which was so dirty filthy disgusting, i refused to stay and asked for my money back. Then they gave me a room with bathroom. In the room the carpet was so filthy so dirty you cant walk bare feets. Beed sheets were a bit clean but had some hairs on it. Complementary Breakfast from 7.30 till 8.30 BUT from 7.30 till 8.15 there was NO MILK, NO SUGAR, NO BREAD and no one was in kitchen or at reception. after 8.15 receptionist came and then we found milk & bread in kitchen. KITCHEN CLEANNESS 1 OUT OF 10. BEDROOM CLEANNESS 2 OUT OF 10. BATHROOM WAS CLEAN. First thought about this place. It looked like homeless peoples staying at this lodge paid by council. I arrived very late so i had to stay. My mistake i never checked the reviews. THIS LODGE SHOULDN'T BE ON HOTELS.COM ITS A DISGRACE.

There were no holders for clothes in the closet or towels, for example in the bathroom, Toilet flush broken. There were mice in room. The house smells bad right from the entrance. But the cleaning lady was very nice, good. The fact that something like this is offered for breakfast is a disgrace for England. Unfriendly service at that. Why a deposit of 100 pounds is considered such a “gap” is incomprehensible. Other guests even talk about it being a rip off!!