Name: Sunset Inn
Address: 497 Western Boulevard, Jacksonville, North Carolina, United States of America, Jacksonville, North Carolina, US
Price range: $51–$57 per night
Rating: 7.92

What guests think

Reviews of Sunset Inn describe a budget stay with mixed experiences: many appreciate low prices, quiet rooms, and friendly front-desk help, while others report cleanliness problems, deposit disputes, and occasional noise or safety concerns.

Cleanliness feedback is frequently negative, citing dirty floors and linens, pests, smoke odors, and worn furnishings, though a few guests found rooms clean. Service is mixed: several highlight helpful, polite staff, while others describe rude exchanges, surprise deposits, withheld towel fees, and tough refund policies. Location is convenient for Camp Lejeune and nearby dining, but some mention traffic noise, tricky access, and a rough parking lot; amenities are basic with minimal breakfast and no hot tub. Expect a low-cost, no-frills stay with variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; several guests report no hot tub despite listings, an out-of-order ice machine, and a parking lot with potholes.

Related guest reviews

6

Ann

Sep 7, 2025

·

Stayed 5 nights

There is no hot tub! You can book one room they have with a jacuzzi…breakfast is two kinds ss of cereal, packets of oatmeal and coffee that’s it. Police presence often.

2

Emily

Sep 3, 2024

·

Stayed 1 night

There was no breakfast or hottub as advertised. The manager took $30 of mine saying a towel was dirty. It was dirty from cleaning the room when we forst arrived.

4

Carol

Feb 24, 2025

·

Stayed 3 nights

They didnt have.breakfast,ice machine was broke

4

Modetta

Nov 21, 2024

·

Stayed 1 night

The parking lot is full of pot hokes, i paid for a.smoking room and no smoking rooms were availble. They advertise a continental breakfast, but only serve cofee which wasn't served until after 6:30 am. The desk attendant, Ms. Bri was always nice, however the staff did not clean my bathroom properly and bought me dirty looking towels. The bedspread does not provide warmth and is extremely outdated, as well as the curtains.

6

Modetta

Nov 4, 2024

·

Stayed 1 night

The design is nice and the smokers ashtray stands. There were no roaches or bedbugs Did not like the old/ outdated bedspreads and furnishings. Was not happy that my shower hadn't been cleaned and someone's used soap was in there then the cleaning lady cleaned it and then left that person's used soap on the bathroom counter. Did not like that i booked a smokers room and they only had non smoking rooms available.

4

Emily

Sep 2, 2024

·

Stayed 1 night

The room was gross when we got here. The floors were black so i used a handtowel to clean it. They charged me $30 for the handtowel and bathmat. I was told i should have gotten the cleaning people to take care of it. It should have been clean when i got there. There's also no breakfast or hottub as advertised.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring concern: multiple reviews mention dirty floors and bathrooms, stained or burned linens, pests (roaches/bedbugs), odors, and poor housekeeping; a few guests reported clean stays.

Related guest reviews

4

Mandy

Apr 20, 2024

·

Stayed 2 nights

Our blankets had burn holes in them. I don't think our room was cleaned before it was given to us

2

Evan

Jul 28, 2025

·

Stayed 1 night

U should go on your email and Do not stay here there’s bed bugs or cockroaches in the bed. They said I could have money back if I called manager in the morning (I left after 30 minutes of checking in ). manager refused refund and denied bugs, then told Expedia a lie that I was offered refund night before. Which makes no sense. I wouldn’t have called the next day-I would have had my refund. Even worse they did this to a Marine who just wanted to sleep. Do not stay in this dump.

2

taylor

Sep 8, 2025

·

Stayed 3 nights

It was fine and would’ve been great if I hadn’t found five roaches in my first room. After switching I had two in the one after that.

4

Eric

Apr 11, 2023

·

Stayed 3 nights

The hotel was run down on the outside. The rooms weren’t too bad, but on the second day, there was a roach crawling on the dresser. The clerk at the front desk was curt and not friendly. I had to change rooms at the beginning because the door was broken on my original room.

6

Jasmine

Feb 13, 2025

·

Stayed 3 nights

About what you’d expect for the price, but poorly cleaned and holes in the bedding, and horrible temperature regulation, dirty bathtub and sink

2

Sara

May 3, 2025

·

Stayed 1 night

We did not stay here. We walked in and right back out. It was so gross and dirty! You'd only want to stay here if your only other option was the sidewalk. The roaches and bedbugs will carry you away. The hotel will keep your money (not give a refund), and lie and say they offered you another room, and still rent your room out to someone else. The smell is putrid. Unbelievably unprofessional. We did manage to snap a couple pictures of the roaches and filthy bed.

10

Racheal

Jun 15, 2024

·

Stayed 1 night

Decent Stay No complaints besides the floors were so dirty && things could be a bit more updated.

2

Teresa

Aug 15, 2024

·

Stayed 1 night

This was cheqp yea but i have never stayed where floor tile was coning up ceiling chipping away rhere was lo g hairs in the sheets like they werent changed. No plastix cups no continental breakfast like stated online loud outside room eas hot and stuffy when we got there and smelled of a litterbox.

6

Stacey

Sep 5, 2025

·

Stayed 1 night

The rooms were not very clean spots all over the ceiling and walls burn holes in the curtains and bedding had to get new sheets when I arrived the ones on my bed were very stained and disgusting

2

Grace

Dec 27, 2022

·

The room was filthy there was dirty in the shower and the sink and the room itself was run down and falling apart

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and variable in comfort, with several reports of smoke smells in non-smoking rooms, worn furnishings or burn holes, noise from traffic or neighbors, and maintenance issues like broken doors, TV problems, and poor temperature control.

Related guest reviews

4

Mandy

Apr 20, 2024

·

Stayed 2 nights

Our blankets had burn holes in them. I don't think our room was cleaned before it was given to us

4

Donald

Aug 23, 2024

·

Stayed 1 night

TV DIDN'T WORK PROPERLY. NO REMOTE

6

Joseph

Aug 27, 2024

·

Stayed 2 nights

Quiet

4

Carl

Apr 20, 2025

·

Stayed 1 night

Place was very old and in bad repair. Sprayed ceiling was crumbling and falling down. Chair had stains and lots of cigarette burns. Half the outlets didn't work. No knobs on the a/c unit, had to stick your finger in a hole to cut it on. Couple next door had sex for hours banging headboard against the wall. Wouldn't recommend at all. It was cheap and in a good location for me, but would pay more for better place next time.

4

Eric

Apr 11, 2023

·

Stayed 3 nights

The hotel was run down on the outside. The rooms weren’t too bad, but on the second day, there was a roach crawling on the dresser. The clerk at the front desk was curt and not friendly. I had to change rooms at the beginning because the door was broken on my original room.

6

FNU

Apr 11, 2023

·

Stayed 1 night

Ok for a short stay. I was offered a non smoking room which had bad cigarette smell all over. The front desk lady was kind enough to change my room to better one. Location is good.

6

Jasmine

Feb 13, 2025

·

Stayed 3 nights

About what you’d expect for the price, but poorly cleaned and holes in the bedding, and horrible temperature regulation, dirty bathtub and sink

2

Thao

Sep 10, 2025

·

Stayed 1 night

Very noisy- this is at a big intersection. The first room I was given smelt

6

Modetta

Nov 4, 2024

·

Stayed 1 night

The design is nice and the smokers ashtray stands. There were no roaches or bedbugs Did not like the old/ outdated bedspreads and furnishings. Was not happy that my shower hadn't been cleaned and someone's used soap was in there then the cleaning lady cleaned it and then left that person's used soap on the bathroom counter. Did not like that i booked a smokers room and they only had non smoking rooms available.

6

Stephanie

Jun 2, 2025

·

Stayed 3 nights

Very uncomfortable bed. The room smelt pretty bad. There was a lot of sketchy people hanging around outside late at night.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: many praise friendly, helpful front-desk staff, but recurring complaints cite rude interactions, undisclosed or withheld deposits, towel charges, and difficulty getting refunds or late checkout.

Related guest reviews

10

Kyle

Feb 12, 2023

·

Stayed 3 nights

Great service

2

David

Sep 19, 2025

·

Stayed 1 night

They want 100 dollars for deposit but don't tell you untill you sign in and they take your money

2

Vernon

Jun 19, 2025

·

Stayed 1 night

The clerk when checked in was amazing the morning one when checked out was snotty and rude will never stay at again and when laid in bed instantly felt itchy

2

Joan

Aug 8, 2024

·

Stayed 1 night

The manager was very rude. And they dont give back ur deposit

10

Kendall

Jun 18, 2024

·

Stayed 1 night

The front desk manager went above and beyond to help me sort out a bookingissue that was my fault and that she didn’t have to do since I wasn’t insured. Also got my deposit back on my card the very next day after checkout!

10

Roseanna

Sep 2, 2025

·

Stayed 1 night

We enjoyed our stay here the staff was very nice and pleasant.

10

Ed

Jul 5, 2024

·

Stayed 1 night

Front desk was polite and helpful.

10

Monica

Jan 13, 2023

·

Stayed 1 night

nice room & extremely nice staff. would stay again

2

Emily

Sep 11, 2024

·

Stayed 1 night

The manager took $30 claiming it was for a hand towel and bath mat. I explained that they were nasty because I had to clean the room because it was nasty. She told me I should have gotten housecleaning to do it. I told her the rooms should be clean prior to checking in. She was very rude about it. She had me sign an envelope saying she kept the $30. Very unprofessional.

4

Helen

Jan 26, 2024

·

Stayed 2 nights

Didn’t know I was gonna have to pay a deposit on top of the booking rate! Was charged $25 for a towel from cleaning their dirty floor.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Camp Lejeune and near restaurants and stores; some guests noted traffic noise, tricky property access, and a rougher feel or police presence at times.

Related guest reviews

6

Kathy

Nov 4, 2024

·

Stayed 1 night

Getting in and out of property was a mess

6

Ann

Sep 7, 2025

·

Stayed 5 nights

There is no hot tub! You can book one room they have with a jacuzzi…breakfast is two kinds ss of cereal, packets of oatmeal and coffee that’s it. Police presence often.

4

Carl

Apr 20, 2025

·

Stayed 1 night

Place was very old and in bad repair. Sprayed ceiling was crumbling and falling down. Chair had stains and lots of cigarette burns. Half the outlets didn't work. No knobs on the a/c unit, had to stick your finger in a hole to cut it on. Couple next door had sex for hours banging headboard against the wall. Wouldn't recommend at all. It was cheap and in a good location for me, but would pay more for better place next time.

6

FNU

Apr 11, 2023

·

Stayed 1 night

Ok for a short stay. I was offered a non smoking room which had bad cigarette smell all over. The front desk lady was kind enough to change my room to better one. Location is good.

2

Thao

Sep 10, 2025

·

Stayed 1 night

Very noisy- this is at a big intersection. The first room I was given smelt

10

Monica

Jul 6, 2023

·

Stayed 4 nights

Have stayed here multiples times when visiting my son at camp jejune. Close to everything. nice and quite. i always take extra blankets and pillows.

10

Monica

Dec 20, 2022

·

Stayed 1 night

Nice place for the price, second time staying there. No issues with Service. Location is great near alot of restaurants and stores close to Camp lejune,

6

Tiffany

Jun 17, 2025

·

Stayed 1 night

Cable kept going in and out but it wasn't the best weather. A little coffee maker would have been nice but waffle house is only a few minutes away. Very close to camp Lejeune which is why we stayed there to visit my son

6

Stephanie

Jun 2, 2025

·

Stayed 3 nights

Very uncomfortable bed. The room smelt pretty bad. There was a lot of sketchy people hanging around outside late at night.

6

Chris

Sep 21, 2024

·

Stayed 1 night

seems dangerous and didn’t feel comfortable in my room. smelt like smoke in the non smoking room too

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited or unavailable; several reviews say only coffee (sometimes after 6:30 a.m.) or basic cereal was offered, and listings advertising a continental breakfast were inaccurate.

Related guest reviews

6

Ann

Sep 7, 2025

·

Stayed 5 nights

There is no hot tub! You can book one room they have with a jacuzzi…breakfast is two kinds ss of cereal, packets of oatmeal and coffee that’s it. Police presence often.

2

Emily

Sep 3, 2024

·

Stayed 1 night

There was no breakfast or hottub as advertised. The manager took $30 of mine saying a towel was dirty. It was dirty from cleaning the room when we forst arrived.

4

Carol

Feb 24, 2025

·

Stayed 3 nights

They didnt have.breakfast,ice machine was broke

4

Modetta

Nov 21, 2024

·

Stayed 1 night

The parking lot is full of pot hokes, i paid for a.smoking room and no smoking rooms were availble. They advertise a continental breakfast, but only serve cofee which wasn't served until after 6:30 am. The desk attendant, Ms. Bri was always nice, however the staff did not clean my bathroom properly and bought me dirty looking towels. The bedspread does not provide warmth and is extremely outdated, as well as the curtains.

4

Emily

Sep 2, 2024

·

Stayed 1 night

The room was gross when we got here. The floors were black so i used a handtowel to clean it. They charged me $30 for the handtowel and bathmat. I was told i should have gotten the cleaning people to take care of it. It should have been clean when i got there. There's also no breakfast or hottub as advertised.

8

Tasha

Jul 5, 2025

·

Stayed 1 night

The receptionist was very friendly. I had a smoking room there was cigarette burns on the sheets, blanket also the curtains the blanket was paper thin and they do NOT have continental breakfast as stated they only offer coffee juice machine was broken.

6

Tiffany

Jun 17, 2025

·

Stayed 1 night

Cable kept going in and out but it wasn't the best weather. A little coffee maker would have been nice but waffle house is only a few minutes away. Very close to camp Lejeune which is why we stayed there to visit my son

2

Lorna Charlene

Oct 13, 2023

·

Stayed 1 night

I was charged $ 20.00 for a towel that could have been washed and reused,other guess was to making to much noise,there was no breakfast as advertised when I booked the room and there was no hot tub as advertised also and the propery did not look safe

2

Teresa

Aug 15, 2024

·

Stayed 1 night

This was cheqp yea but i have never stayed where floor tile was coning up ceiling chipping away rhere was lo g hairs in the sheets like they werent changed. No plastix cups no continental breakfast like stated online loud outside room eas hot and stuffy when we got there and smelled of a litterbox.

6

Barbara

Oct 2, 2025

·

Stayed 1 night

All they have for breakfast is coffee and cereal, no ashtray in room and I reserved smoking

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$43
February	$47
March	$46
April	$79
May	$51
June	$48
July	$56
August	$54
September	$50
October	$49
November	$49
December	$42

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $51
20 $55	21 $56	22 $55	23 $55	24 $55	25 $54	26 $55
27 $54	28 $54	29 $56	30 $54

Su	Mo	Tu	We	Th	Fr	Sa
				1 $55	2 $56	3 $55
4 $55	5 $57	6 $55	7 $55	8 $56	9 $56	10 $56
11 $55	12 $56	13 $55	14 $55	15 $55	16 $55	17 $55
18 $55	19 $54	20 $55	21 $54	22 $55	23 $54	24 $55
25 $56	26 $55	27 $55	28 $55	29 $55	30 $55	31 $55

Sunset Inn

Prices for Sunset Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Smoking

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Standard Room, 2 Double Beds, Smoking

Guest reviews of Sunset Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Sunset Inn

Prices for upcoming dates