Is parking available at the property?

Free self-parking is available on-site. An extended parking fee of AUD 40 per night applies for longer stays.

Does the hotel allow pets?

Pets are not allowed at this property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 5:00 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but guests should contact the property in advance.

What accessibility features does the hotel offer?

The property includes an elevator/lift for easy access to different floors, making it suitable for guests with mobility challenges.

What is the location of the hotel in relation to key landmarks?

The hotel is located in the Eli Waters area of Hervey Bay, Queensland. Specific distances to landmarks are not provided, so guests may want to explore local attractions upon arrival.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, offering a refreshing option for relaxation. Operational hours are not specified, so guests should check upon arrival.

What are the hotel's policies regarding children?

Children are welcome at the property, and there is no specified minimum age for children to stay for free.

Bay Hideaway Resort

What guests think

Bay Hideaway Resort draws consistent praise for its convenient location across from shops, friendly and welcoming staff, and spacious townhouses and apartments that suit families and business stays, with many noting handy in‑unit kitchens and laundry.

Several reviews report maintenance and condition problems such as broken fittings, dated decor, weak shower pressure and recurring air‑conditioning faults that made rooms hot or noisy. Cleanliness feedback is mixed, with tidy stays contrasted by reports of unclean items, smoke odour and missed housekeeping tasks. A few guests also mentioned mismatched room allocations or unclear instructions for facilities. Expect spacious, convenient lodging with friendly service, but check room condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews highlight practical in‑unit amenities like kitchens and washer/dryers, and also mention a large pool.

Related guest reviews

10

Sharon

Jan 7, 2023

·

Stayed 19,359 nights

Very spacious & clean everything you need in an apartment. Handy to have shopping centre across the road. Easy access to town & beaches. Will stay again.

4

Bron

Mar 3, 2024

·

Stayed 2 nights

Outdated, didn't show the property actual photos. 70's decor never been updated. Unit not cleaned to a normal standard, no clear instructions on property pool, bbq usage, if the unit was updated and maintained properly maybe the stay could of been better. Will not return.

10

Abbey

Jan 11, 2024

·

Stayed 2 nights

Great place to stay. Property is clean and presentable with plenty of space. Includes full kitchen and washer and dryer which is very convenient .Large pool was awesome. Close to shops and a short drive to main esplanade. Would highly recommended .

10

Dennis

Sep 16, 2023

·

Stayed 6 nights

Great location. Well appointed could not fault.

10

Matt

Jul 23, 2023

·

Stayed 1 night

Convenient to shops & short trip to restaurants. Place was clean & tidy with undercover parking, washing machine & dryer.

10

Carolynne

Aug 8, 2023

·

Stayed 1 night

Had all the facilities

10

Philippa

Aug 28, 2023

·

Stayed 3 nights

Handy to everything. Very old property, needs some maintenance.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the property clean and tidy, but others cited issues such as dirty walls or dishes, smoke odour, and missed cleaning, indicating inconsistent standards.

Related guest reviews

10

Sharon

Jan 7, 2023

·

Stayed 19,359 nights

Very spacious & clean everything you need in an apartment. Handy to have shopping centre across the road. Easy access to town & beaches. Will stay again.

6

Michelle

Oct 8, 2023

·

Stayed 1 night

Checking In was fantastic, But the toilet down stairs did not flush, the lounges definitely did not get cleaned as there was dirty underwear in the lounges which as you reclined them they were right there. Probably won’t stay there again because of this.

4

Bron

Mar 3, 2024

·

Stayed 2 nights

Outdated, didn't show the property actual photos. 70's decor never been updated. Unit not cleaned to a normal standard, no clear instructions on property pool, bbq usage, if the unit was updated and maintained properly maybe the stay could of been better. Will not return.

10

Christine

Nov 19, 2023

·

Stayed 2 nights

Very pleased with everything during our stay. Christina is lovely and very helpful. Our townhouse was clean, quiet and well presented.

2

Paul

Mar 31, 2023

·

Stayed 1 night

Unit reeked of cigarette smoke. Was completely overwhelming. Door's dont all lock properly so they use chains. Power outlets hanging an inch from the wall, kitchen crockery, glasses cups and untensils were filthy.

10

Abbey

Jan 11, 2024

·

Stayed 2 nights

Great place to stay. Property is clean and presentable with plenty of space. Includes full kitchen and washer and dryer which is very convenient .Large pool was awesome. Close to shops and a short drive to main esplanade. Would highly recommended .

6

Robert

Sep 29, 2025

·

Stayed 1 night

There was a broken armchair that couldn’t be sat on. There were marks including snot on the wall in the living room. The tv screen had been wiped down with a dirty/greasy rag that left smears over the screen. The mirrors in the bedroom hadn’t been cleaned for a long time. There needs to be an oven mitt for use in the kitchen. There needs to be some detergent available to use other than the dishwasher.

10

Matt

Jul 23, 2023

·

Stayed 1 night

Convenient to shops & short trip to restaurants. Place was clean & tidy with undercover parking, washing machine & dryer.

10

Louise

Jul 22, 2023

·

Stayed 8 nights

We had a lovely stay at Bay Hideaway Resort. Really good position . Shopping facilities right across the road. Great position for everywhere we wanted to explore. Proprietors were absolutely lovely and so helpful when we wanted to book tours . Very clean , comfortable and Quiet . Next time we visit Hervey Bay we will definitely book into Bay Hideaway Resort again

10

Fernando

Jun 4, 2025

·

Stayed 7 nights

Christina was very friendly and helpful, willing to assist anytime. The property was presented very clean as well as the whole complex. The location of the complex is situated across from a shopping centre that includes woollies.

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AI-generated summary based on recent guest reviews

Rooms

Rooms and townhouses are often spacious, quiet and comfortable. Repeated concerns include dated interiors, broken or loose fittings, weak shower pressure, and air‑conditioning that is noisy or not working; a smart TV was also requested.

Related guest reviews

10

Sharon

Jan 7, 2023

·

Stayed 19,359 nights

Very spacious & clean everything you need in an apartment. Handy to have shopping centre across the road. Easy access to town & beaches. Will stay again.

4

Bron

Mar 3, 2024

·

Stayed 2 nights

Outdated, didn't show the property actual photos. 70's decor never been updated. Unit not cleaned to a normal standard, no clear instructions on property pool, bbq usage, if the unit was updated and maintained properly maybe the stay could of been better. Will not return.

6

Rene

Jan 6, 2023

·

Stayed 19,363 nights

The unit we stayed in was ok. Aircon in main bedroom doesn’t work. Massive crack in wall of second bedroom. Units need a lot of maintenance

8

Anthony

Jul 30, 2024

·

Stayed 1 night

Big room, good quality. The shower water pressure is pretty ordinary though

10

Christine

Nov 19, 2023

·

Stayed 2 nights

Very pleased with everything during our stay. Christina is lovely and very helpful. Our townhouse was clean, quiet and well presented.

10

Peter

Jul 11, 2024

·

Stayed 1 night

The bed was comfortable, the shower had hot water, everything worked as it should, the staff were friendly and helpful and I got a good night's sleep.

6

AMELIA

Feb 6, 2023

·

Stayed 3 nights

We like the location near to the shop and the house was clean and nice. Unfortunately, we don't like the air conditioning in the main bedroom was extremely noisy, we can't sleep the 3 nights over there, if we turned off the fan doesn't work in a medium position, only low and high (if we choose low the fan don't do anything with this terrible weather condition) and if we choose fast that was also super noisy and made the curtains move all the time and made another noise extra in the room. It was not pleasant to sleep in this place and more when you are trying to relax.

10

Graeme

Sep 7, 2025

·

Stayed 1 night

very spacious lots of room...never stayed there before

2

Catherine

Jan 31, 2026

·

Stayed 2 nights

Not quite sure what happened with our booking but the room advertised certainly was not a 1bd townhouse! We must have been given the left over availabilities that looked nothing like our booking. Can't believe they would even offer these rooms knowing the condition they are in! Booked a 1br townhouse was shown a 2br apartment not a townhouse which was old and had a very unsightly courtyard right in the middle of apartment. Husband queried booking so we were moved into a 3bd townhouse, 2 rooms closed off understandibly but we weren't even given the main bedroom which I believe would have had an ensuite. While my husband was having a shower the shower head fell off he reported it to reception who said it will be looked at sometime that day hence no shower for me after a pleasant morning walk, wasn't repaired until at least 3pm that afternoon. Blinds broken, aircon broken, dark very claustrophobic uncomfortable stay. We will not be returning to Bay Hideaway Resort.

10

Michael

Apr 30, 2024

·

Stayed 4 nights

This is a great spot. Close to a shopping centre and a very comfortable two bedroom townhouse. Made out stay very pleasant.

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Service

Service is frequently described as friendly and welcoming, with smooth check‑ins and helpful assistance, including tour bookings. A few comments mention slower response or limited ways to reach staff.

Related guest reviews

8

Stewart

Nov 26, 2023

·

Stayed 1 night

Staff very warm and welcoming.

6

Michelle

Oct 8, 2023

·

Stayed 1 night

Checking In was fantastic, But the toilet down stairs did not flush, the lounges definitely did not get cleaned as there was dirty underwear in the lounges which as you reclined them they were right there. Probably won’t stay there again because of this.

10

richard

Jul 31, 2024

·

Stayed 1 night

Check in staff were great

10

Peter

Jul 11, 2024

·

Stayed 1 night

The bed was comfortable, the shower had hot water, everything worked as it should, the staff were friendly and helpful and I got a good night's sleep.

8

Michelle

Apr 27, 2022

·

Stayed 2 nights

The property was perfect and met all of our needs as a family of 5 adults The only poor thing was I was unable to communicate with the owners unless I called them. Face to face communication is key in my book

8

Kylie

May 19, 2023

·

Stayed 3 nights

Love the property great location staff are great and it’s so quiet will be back again

10

Paul

Oct 9, 2024

·

Stayed 2 nights

The unit we stayed in exceeded our expectations. The staff greeting us were so friendly and courteous, we will definitely look to stay here again

10

Darren

Jan 21, 2024

·

Stayed 1 night

Place was good location for me . Bedroom was hot even with air-conditioning , only issue. Staff very good .

10

Louise

Jul 22, 2023

·

Stayed 8 nights

We had a lovely stay at Bay Hideaway Resort. Really good position . Shopping facilities right across the road. Great position for everywhere we wanted to explore. Proprietors were absolutely lovely and so helpful when we wanted to book tours . Very clean , comfortable and Quiet . Next time we visit Hervey Bay we will definitely book into Bay Hideaway Resort again

10

Fernando

Jun 4, 2025

·

Stayed 7 nights

Christina was very friendly and helpful, willing to assist anytime. The property was presented very clean as well as the whole complex. The location of the complex is situated across from a shopping centre that includes woollies.

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AI-generated summary based on recent guest reviews

Location

Location is widely praised: across from a shopping centre, close to shops and a short drive to beaches, the esplanade and town; several guests also note a quiet setting.

Related guest reviews

10

Sharon

Jan 7, 2023

·

Stayed 19,359 nights

Very spacious & clean everything you need in an apartment. Handy to have shopping centre across the road. Easy access to town & beaches. Will stay again.

8

Kylie

May 19, 2023

·

Stayed 3 nights

Love the property great location staff are great and it’s so quiet will be back again

8

Brett

Jan 20, 2023

·

Stayed 2 nights

Was good value for money Shopping centre across the road

10

Abbey

Jan 11, 2024

·

Stayed 2 nights

Great place to stay. Property is clean and presentable with plenty of space. Includes full kitchen and washer and dryer which is very convenient .Large pool was awesome. Close to shops and a short drive to main esplanade. Would highly recommended .

10

Michael

Apr 30, 2024

·

Stayed 4 nights

This is a great spot. Close to a shopping centre and a very comfortable two bedroom townhouse. Made out stay very pleasant.

10

Matt

Jul 23, 2023

·

Stayed 1 night

Convenient to shops & short trip to restaurants. Place was clean & tidy with undercover parking, washing machine & dryer.

10

George

Mar 26, 2023

·

Stayed 2 nights

A lovely place for my family to stay with a shopping center across the road which was a huge convenience for us. Would definitely recommend staying here and the pricing was reasonable.

10

Louise

Jul 22, 2023

·

Stayed 8 nights

We had a lovely stay at Bay Hideaway Resort. Really good position . Shopping facilities right across the road. Great position for everywhere we wanted to explore. Proprietors were absolutely lovely and so helpful when we wanted to book tours . Very clean , comfortable and Quiet . Next time we visit Hervey Bay we will definitely book into Bay Hideaway Resort again

10

Philippa

Aug 28, 2023

·

Stayed 3 nights

Handy to everything. Very old property, needs some maintenance.

10

Fernando

Jun 4, 2025

·

Stayed 7 nights

Christina was very friendly and helpful, willing to assist anytime. The property was presented very clean as well as the whole complex. The location of the complex is situated across from a shopping centre that includes woollies.

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AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

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Bay Hideaway Resort

About this property

Location

Room options

One Bedroom Townhouse

Townhome, 2 Bedrooms

Three Bedroom Townhouse

Two Bedroom Townhouse with Two Bathrooms

Guest reviews of Bay Hideaway Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Bay Hideaway Resort

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $145	10 $139
11 $151	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31