Name: Pestana CR7 Times Square
Address: 338 West 39th Street, Garment District, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: $217–$890 per night
Rating: 8.87

What guests think

At Pestana CR7 Times Square, travellers consistently praise the exceptionally friendly front-desk team, clean modern spaces, and a central, walkable location near Times Square and transit, while noting that rooms and bathrooms run small and amenities are fairly limited.

Many appreciate complimentary lobby coffee and a light morning spread, though options are minimal and can run out. Noise varies by room, and a few reviews cite late or missed housekeeping and minor maintenance or odor issues. A practical choice for short stays focused on exploring the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site amenities are limited: a small gym is available, and the lobby offers free coffee or water with a light morning bagel or croissant selection; there is no bar or full restaurant, and parking is via nearby garages.

Related guest reviews

10

David

Oct 29, 2024

·

Stayed 6 nights

Excellent Hotel, staff were very polite and helpful with any questions or local information needed for our trip Hotel rooms were cleaned every day and reception/lobby area was very comfortable Free drinks from a coffee machine in the lobby available 24 hours a day, coffee was only luke warm however! Bagels were available free of charge! We really enjoyed our stay at the Pestana hotel and would definately recommend this hotel

10

Dak

Jun 12, 2025

·

Stayed 1 night

Eugene was top notch at check-in. Went above and beyond to make sure the stay was enjoyable. Later check out is available as well. Port Authority is just steps around the corner. 24/7 Fitness facility on site.

8

Jennifer

Oct 9, 2024

·

Stayed 1 night

The room was definitely good for the price. On the website it said there was parking we found out there was no parking on site. You had to go to the designated parking lot which was full so we went to the one next-door and paid too much for parking.

10

Kecia

Feb 1, 2025

·

Stayed 1 night

Just there for a night to catch a Broadway show but a great place to stay. They do not have a place to grab a drink or bit to eat but there are many places nearby. Staff was friendly. Rooms were very clean and comfortable. Loved their toiletry line. Easy check in and check out process. Easy access parking garage within 100 yards if you need one.

10

Paul

Jul 27, 2025

·

Stayed 6 nights

Very modern hotel in a good central location for all main midtown Manhatten attractions. Broadway and Times Sq. 15mins. Central park 25 mins. all walkable for those able and subway 5 mins walk to go further afield. Comfortable beds, room a good size, standard of cleanliness is very high. Staff very helpful. No bar at hotel and limited breakfast of bagels and coffee, no other dining available at hotel but can order in. Would recommend to a friend. :)

10

Zachary

Oct 21, 2024

·

Stayed 5 nights

great, clean, and close to the javits center. some really great food within a few blocks as well as water, coffee, apples, and bagels in the lobby which is a good bit more than you get at other nyc hotels. the room was quite small with only a little room between the ends of the beds and the wall but otherwise no issues of any kind.

10

Barbara

Dec 8, 2023

·

Stayed 3 nights

Comfortable, modern rooms. Showers, fixtures are high end. Free great coffee & tea, water morning bagels/ croissants 24x7. Pleasant modern ambiance. Convenient to train station and midtown with a deli 20 steps away for groceries & lunch. I stay in NYC hotels a lot and will keep Pestana on my preferred list. The rooms aren't big but work for one person on business or two without a lot of luggage

10

Ian

Sep 17, 2025

·

Stayed 2 nights

Really nice hotel, room was cramped as was the gym but the staff was very friendly and the convenience to everything around was a plus. I’d stay again.

10

Sanford

Nov 13, 2024

·

Stayed 3 nights

The staff at the front desk couldn’t be any nicer. The 24 hour coffee and tea machine was excellent in providing your favorite beverages, including hot milk. This was a great location as well not too far from Times Square and the theater district. Easy walk to the Jake Javits center. The rooms are typical small square footage but the way I see it is you just need a place to sleep and shower. The lobby is very spacious.

6

Jonathan

May 8, 2025

·

Stayed 2 nights

The gym is nice. other than that this hotel is really just Okay. I didn't feel like staying inside the room when I am awake. CR7 you suck

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AI-generated summary based on recent guest reviews

Cleanliness

Overall cleanliness is praised, with many noting very clean rooms and strong housekeeping, though a minority reported stained carpets, a dirty sheet, a roach sighting, strong cleaning odors, or occasional maintenance issues.

Related guest reviews

10

Douglas

May 30, 2024

·

Stayed 3 nights

Very clean, very helpful and friendly staff. Highly recommended. Reasonably priced for NYC and in a great location for Broadway shows.

10

Sidney

Sep 1, 2025

·

Stayed 4 nights

Great stay. It was a last minute decision and I was glad I found this hotel. The location was a bit far from where I needed to be but it was still accessible. Would I return to this hotel? Absolutely! Large modern lobby with clean dining room and terrace, free coffee and water, excellent service, impeccable housekeeping! Very European which I liked. Efficient use of space in the room. Fluffly towels. The bed sheets felt clean. No icky feeling. There is a small fridge. I got a few items for free as a vip member apparently. Overall, we were satisfied.

10

Maria

Jan 28, 2025

·

Stayed 2 nights

Very clean, friendly welcoming staff at the reception desk, staff very helpful, felt very safe and secure, ideal location

10

Jean-Daniel

Nov 28, 2025

·

Stayed 1 night

Room super clean. Great staff! Great location near times square. Rooms are a bit small though. And breakfast is gone pretty quickly (not enough for all guests).

2

Sébastien

Aug 28, 2023

·

Stayed 2 nights

No hot water = same price They not mentioned it at the front desk Only in the evalator We made 7 hours of logistics, no hot shower… 4 stars hotel without hot shower and no rebate

10

Matthew

Apr 4, 2025

·

Stayed 1 night

Nicely decorated lobby, quiet and very clean. Comfortable beds, great location and front desk staff were friendly and helpful. Great one night stay, saw a concert at the Garden. I would stay again when back in the city.

8

Mike

Feb 3, 2025

·

Stayed 4 nights

Nice hotel. Limited but complimentary breakfast and free drinks. Decent public areas. i did see a roach which was less good, but I guess they are ubiquitous if rarely seen. Like the football theme.

6

David

May 24, 2024

·

Stayed 4 nights

Great location but slightly run down hotel. Room is small and we had stains on the carpet and sheets. Mildew smell from shower booth and AC unit.

6

al ihsan

Jul 17, 2025

·

Stayed 4 nights

Good service nice staff one and only problem is smell. I guess that clean chemical. Its smells like sht. Maybe thats normal smell in here but its disgusting

4

Subhi

Jun 28, 2024

·

Stayed 2 nights

Dirty sheet, room service delayed, no forks were available

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact with efficient layouts; bathrooms and door clearances can be tight, and some rooms lack a closet or desk, leaving minimal space. Noise reports are mixed, with some quiet stays and others noting street, construction, or door slamming.

Related guest reviews

8

Douglas

Jun 15, 2025

·

Stayed 1 night

Rooms are small but about as expected. Nicely appointed.

10

Edward

Jul 2, 2024

·

Stayed 1 night

This room was the quietest room we ever stayed in. The soundproofing worked.

8

Nancy

Nov 4, 2024

·

Stayed 3 nights

Small room. No extra chairs or space for items.

6

Penelope

Sep 20, 2025

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Stayed 1 night

This hotel was more basic than expected for the price. The bed was comfortable but the room and bathroom were small. I was alone but two people would be one too many! The hotel is more like a posh hostel with rooms, lobby seating area with water and coffee but nothing else. Have stayed at other Pestana hotels which provided much better value. Therefore would not choose to stay again.

10

Mario

Jun 8, 2025

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Stayed 2 nights

Great hotel. Although the rooms are small, the accessibility to everything in midtown is amazing. Highly recommended.

8

Mary

Oct 11, 2023

·

Stayed 2 nights

A modern hotel in an ideal location, overall Pestana Times Square made for a great quick trip with a one exception. I was pleasantly surprised with the size of our room and the welcome gift & handwritten note were appreciated. Our biggest issue was that despite the ample room size, it was had almost no furniture. There was no closet, no desk, virtually no counter space of any kind. There wasn't even a luggage rack. We had nowhere to set our suitcase, and ended up putting my purse and carry-on on the windowsill. It was odd & inconvenient.

6

Shevon

Mar 18, 2025

·

Stayed 1 night

Property was very clean room was very clean as well, it was very noisy, door next door kept slamming not sure why it couldn’t be quietly closed.

8

Wiley

Nov 2, 2024

·

Stayed 3 nights

All good except for EXTREMELY small room with no desk/writing table. TV better than usual and much easier to navigate.

10

Kathy

Jul 10, 2025

·

Stayed 2 nights

My sister and I came into town for a couple days. We got the 2 beds room and it was the perfect amount of space for us. Only thing we didn’t like was that the door to the bathroom was a tight squeeze to get in and out of.

8

Elena

Sep 30, 2025

·

Stayed 4 nights

Very pleasant stay. Staff was friendly. Room was clean although kind of small. Outside noise was evident in a street-facing room. Hotel was in a central location and steps away from many attractions.

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Service

Service stands out for welcoming, helpful front desk teams, smooth check in and responsive support; a few guests noted missed housekeeping or isolated rudeness.

Related guest reviews

10

Paula

Aug 28, 2025

·

Stayed 3 nights

My adult daughter and I spent a girls’ weekend in NYC , and stayed at PESTANA CR7 TIMES SQUARE. The room was clean, beds were comfortable, and mini-bar had a good variety. I can’t give enough praise to the staff, especially at the front desk! They are all wonderful! Any requests we had were taken care of very quickly, and efficiently. And the location is central to so many things! We are planning another trip to NYC, along with my husband this time, and we definitely want to stay here!

10

Eric

Feb 13, 2024

·

Stayed 1 night

The staff went above and beyond to ensure my stay was comfortable

10

Dak

Jun 12, 2025

·

Stayed 1 night

Eugene was top notch at check-in. Went above and beyond to make sure the stay was enjoyable. Later check out is available as well. Port Authority is just steps around the corner. 24/7 Fitness facility on site.

6

Katherine

Mar 31, 2025

·

Stayed 2 nights

I chose the hotel because it had such high ratings. It is an ok hotel but one of the worst I have stayed at in midtown and I don’t get the high ratings. The staff were not friendly and made me tell them my birthdate, which made me uncomfortable because why do they need that? The housekeeper didn’t come until 4 PM, by which time I was dressing for dinner so it was inconvenient. There is a coffeemaker in the room but you can’t use it because of poor design- there isn’t enough head space to lift the lid to insert the pod and the cord isn’t long enough to pull it out beyond the cabinet. The thing you have to hold your room are up to to get the elevator to work was wonky and didn’t work half the time. Overall a poorly designed and run hotel. The only positive thing I can say is it is a convenient location. But there are so many better hotels nearby, that I won’t stay here again.

4

Serkan

Aug 2, 2023

·

receptionist lady was rude

10

Tiffany

Jul 15, 2024

·

Stayed 3 nights

This hotel was great. Staff was very friendly and accommodating. Justin at the front desk was extra helpful with service and recommendation of where to go in the city. Would recommend staying here and I will stay again in the future.

10

Rosa

Nov 13, 2025

·

Stayed 3 nights

All staff was super attentive to our needs. Would definitely stay again.

10

charles

Jan 7, 2025

·

Stayed 1 night

Fantastic one night stay - victor and Emily at the front desk were spectacular - knowledgeable and friendly and so very very helpful - thanks to them both

10

Marc

Mar 18, 2025

·

Stayed 1 night

The staff was extremely friendly. We had to wait for about 20 minutes after check-in time for our room to be prepared, they upgraded our room to include minibar items. Very nice.

10

Phasoua

Jun 14, 2024

·

Stayed 4 nights

Most of the reviews I read took note of the great customer service and I can attest that this was true for our stay as well. All staff from front desk to housekeeping was extremely kind and welcoming. I never felt like the I was bothering anyone with my few questions or requests. Booking through Expedia also afforded me an upgrade which surprised me and was so lovely. We stayed 4 nights and wish we could have stayed longer. The hotel is an easy walk to transit, Times Square, Broadway theaters, shopping and K-town. My friend and I definitely utilized the coffee machine and ice cold water always available in the very chic lobby.

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AI-generated summary based on recent guest reviews

Location

Central Midtown base near Times Square, Port Authority and multiple subway lines; walkable to theaters, Hudson Yards and Javits. Some found the immediate block gritty or noisy, but many felt it safe and very convenient for getting around.

Related guest reviews

10

Sruthi

Jan 24, 2025

·

Stayed 3 nights

The hotel was lovely and the staff were so welcoming and helpful. Despite being near Times Square, the room was quiet and relaxing. The location itself was lovely with a subway stop quite close by. I had a great stay!

8

John

Mar 16, 2025

·

Stayed 2 nights

Staff was always friendly and helpful. Great NYC location!

10

Luis

Sep 5, 2024

·

Stayed 1 night

Great location

10

Angela

Aug 21, 2024

·

Stayed 4 nights

The hotel itself is very lovely, wonderful service, staff were professional and courteous, just lovely people. The surrounding area of the property could be cleaner but every large city has its pockets of flaws, not horrific enough to deter me from coming back

10

Paul

Jul 27, 2025

·

Stayed 6 nights

Very modern hotel in a good central location for all main midtown Manhatten attractions. Broadway and Times Sq. 15mins. Central park 25 mins. all walkable for those able and subway 5 mins walk to go further afield. Comfortable beds, room a good size, standard of cleanliness is very high. Staff very helpful. No bar at hotel and limited breakfast of bagels and coffee, no other dining available at hotel but can order in. Would recommend to a friend. :)

10

Sanford

Nov 13, 2024

·

Stayed 3 nights

The staff at the front desk couldn’t be any nicer. The 24 hour coffee and tea machine was excellent in providing your favorite beverages, including hot milk. This was a great location as well not too far from Times Square and the theater district. Easy walk to the Jake Javits center. The rooms are typical small square footage but the way I see it is you just need a place to sleep and shower. The lobby is very spacious.

8

Elena

Sep 30, 2025

·

Stayed 4 nights

Very pleasant stay. Staff was friendly. Room was clean although kind of small. Outside noise was evident in a street-facing room. Hotel was in a central location and steps away from many attractions.

10

Jonathan

Aug 26, 2025

·

Stayed 3 nights

Ive been coming to this hotel for, I think the last 4 or 5 years and it always has been nice,clean,comfortable and right around the block from Port authority and time square and only 4 to 5 block from Penn Station and 5 to 6 also from the Javis center. Also this year they also said because im a loyalty memeber they gave me 7 free items from the mini fridge which was a nice gesture from them.

10

Sherman

Nov 21, 2024

·

Stayed 3 nights

Always looking for a good hotel under $400 in this area. This was the first one Ive found with a very good bed, newer and clean bathroom, and excellent + friendly service. Will definitely return and may make this my go to spot in this area + Central to theater district and times square Good amenities and continental bkfast Mini fridge in room Clean bathrooms, good hot water, fresh towels Very comfortable bed and pillows Would say slightly bigger than most hotels in this price range and area - The neighborhood can be a little gritty at night and not for everyones taste, but generally safe and well policed. Always lots of people on street at all hours (thats NY/Times Square!)

8

Ana

Apr 15, 2025

·

Stayed 6 nights

Centrally locared with easy walks to many dining and attraction options.

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AI-generated summary based on recent guest reviews

Dining

On site dining is minimal: complimentary lobby coffee with a light bagel or croissant selection is offered, but choices are limited and can run out. There is no bar or room service, and guests often order in.

Related guest reviews

6

Petur

Oct 8, 2023

·

Stayed 5 nights

The have construction side just outside your window, prepare to wake up 7am with some latin music and scaffolding work! they have close down their bar services and removed the coffee and bagels they had in the morning, big drop of overall experience of the hotel within few months.

10

Ian

Oct 31, 2024

·

Stayed 2 nights

Overall enjoyed our stay. Staff was very friendly and hotel was clean. Rooms are small, but normal for NYC. Free fruit and bagels are a nice touch but best of all is the on-demand espresso machine, which actually served decent espresso.

8

Anne margaret

Feb 7, 2025

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Stayed 2 nights

Was so looking forward to a good coffee in the morning. The coffee maker was nesspesso but the capsuls :a cheap substitute hence a terrible coffee. Very disappointing

10

David

Oct 29, 2024

·

Stayed 6 nights

Excellent Hotel, staff were very polite and helpful with any questions or local information needed for our trip Hotel rooms were cleaned every day and reception/lobby area was very comfortable Free drinks from a coffee machine in the lobby available 24 hours a day, coffee was only luke warm however! Bagels were available free of charge! We really enjoyed our stay at the Pestana hotel and would definately recommend this hotel

4

Mark

Jul 2, 2025

·

Stayed 1 night

Small rooms and continental bagel and coffee machine sub par and long lines

10

Kecia

Feb 1, 2025

·

Stayed 1 night

Just there for a night to catch a Broadway show but a great place to stay. They do not have a place to grab a drink or bit to eat but there are many places nearby. Staff was friendly. Rooms were very clean and comfortable. Loved their toiletry line. Easy check in and check out process. Easy access parking garage within 100 yards if you need one.

8

Mike

Feb 3, 2025

·

Stayed 4 nights

Nice hotel. Limited but complimentary breakfast and free drinks. Decent public areas. i did see a roach which was less good, but I guess they are ubiquitous if rarely seen. Like the football theme.

10

Paul

Jul 27, 2025

·

Stayed 6 nights

Very modern hotel in a good central location for all main midtown Manhatten attractions. Broadway and Times Sq. 15mins. Central park 25 mins. all walkable for those able and subway 5 mins walk to go further afield. Comfortable beds, room a good size, standard of cleanliness is very high. Staff very helpful. No bar at hotel and limited breakfast of bagels and coffee, no other dining available at hotel but can order in. Would recommend to a friend. :)

10

Nathan

Sep 18, 2025

·

Stayed 6 nights

Very good hotel, rooms arnt that small and nothing you wouldnt expect for a city hotel, rooms were clean and housekeeping did a great jobe everyday. Free coffee downstairs and free bagels at 0700 with pastries was much appreciated and helped us keep costs down a litttle as NY seems to be pretty expensive. Would highly recommend this hotel which is in a great loaction

10

Diana

Sep 3, 2024

·

Stayed 3 nights

We really enjoyed our stay here. We are Huge CR7 fans and to see all the CR7 items everywhere!! Staff was super nice. They offered help with were to eat and how to get to places. I truly appreciated them! Great coffee in the morning. Some bagels and croissants for breakfast were available too. But because we wanted true NY bagels we tended to grab some and eat downstairs.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$157
February	$152
March	$185
April	$226
May	$249
June	$273
July	$281
August	$196
September	$309
October	$349
November	$277
December	$406

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $419	15	16 $746	17 $339	18 $319	19 $385
20 $285	21 $596	22 $879	23 $887	24 $448	25 $442	26 $452
27 $219	28 $321	29 $405	30 $405

Su	Mo	Tu	We	Th	Fr	Sa
				1 $350	2 $362	3 $434
4 $243	5 $324	6 $571	7 $890	8 $424	9 $573	10 $644
11 $297	12 $277	13 $461	14 $483	15 $375	16 $403	17 $451
18 $217	19 $366	20 $561	21 $479	22 $875	23 $384	24 $430
25 $219	26 $316	27 $434	28 $444	29 $424	30 $510	31 $553

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Comfort Double Room, 2 Double Beds (Adapted)

Superior Double Room, 2 Double Beds (Adapted | 4 Persons)

Comfort Room (Street View)

Superior Double Room, 2 Double Beds (4 Persons)

Comfort Room (Adapted)

Junior Suite with Balcony and View

Deluxe Room, 1 King Bed

Comfort Room (Adapted Street View)

Superior Room, 1 King Bed (Adapted High Floor Room)

Comfort Room

Superior Room, 1 King Bed (High Floor Room)

Superior Double Room, 2 Double Beds (Adapted)

Comfort Double Room, 2 Double Beds

Comfort Double Room, 2 Double Beds (3 Adults)

Superior Double Room, 2 Double Beds (3 Persons)

Comfort Double Room, 2 Double Beds (4 Adults)

Superior Double Room, 2 Double Beds

Deluxe Room, 1 King Bed (Adapted)

Superior Double Room, 2 Double Beds (Adapted | 3 Persons)

Junior Suite Adapted with Balcony and View

Comfort Double Room, 2 Double Beds (Adapted | 4 Persons)

Comfort Double Room, 2 Double Beds (Adapted | 3 Persons)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Pestana CR7 Times Square

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Prices for upcoming dates