Is parking available at the property?

Yes, parking is available on-site and is free of charge. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 15 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of USD 70 per person (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is located in the heart of Antigua Guatemala, within a 10-minute walk of Central Park and Antigua Guatemala Cathedral. It is 0.1 km from San Jose el Viejo Ruins and 0.9 km from Casa Santo Domingo Museum.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. Pool access is from 7:00 AM to 7:00 PM, and it is seasonal.

What are the policies for guests staying with children?

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds or cribs?

The property offers rollaway beds for a fee of USD 25.00 per night. Advance request or confirmation is required for rollaway bed availability.

Casa Encantada by Porta Hotels in Antigua Guatemala

Average nightly price at Casa Encantada by Porta Hotels by month, last 12 months (USD)
Month	Average price
January	$138
February	$142
March	$144
April	$145
May	$148
June	$149
July	$144
August	$142
September	$129
October	$118
November	$121
December	$133

What guests think

At Casa Encantada by Porta Hotels, reviewers consistently praise the warm, professional service, delicious included breakfasts (often served on a lovely terrace or at sister properties), and a central, walkable location that feels charming and intimate.

Many guests value access to amenities at nearby Porta group hotels, including a heated pool, gym, and restaurants. Common downsides include small rooms, limited air conditioning in many rooms, and noise from the street or entry bell. Occasional maintenance issues and booking or communication hiccups are reported but are not widespread. Overall, expect a stylish, cozy boutique stay with standout hospitality in the heart of Antigua.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests frequently highlight access to amenities at sister Porta/Pensativo hotels, including a heated pool, gym and restaurants. The rooftop terrace is a favorite spot for breakfast and relaxing.

Related guest reviews

10

Courtenay

Nov 26, 2023

·

Stayed 2 nights

Casa Encantada is a great boutique hotel in Antigua. The staff were very helpful and friendly prior to our stay by arranging a private pick-up from the airport and attentive in all the right ways during our stay. The hotel has great food and drinks, comfortable beds, a small refreshing pool, and is located a short walk away from the centre of town.

10

Lauren

Dec 23, 2024

·

Stayed 2 nights

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!

10

David

Mar 12, 2025

·

Stayed 2 nights

Excellent and intimate 10 room hotel but with access to the spa, gym and restaurant of the larger Porta Hotel around the corner. It feels more like you’re staying at a beautiful home than a hotel. Breakfast on the roof terrace was excellent.

10

ROBERTO L

Nov 7, 2025

·

Stayed 4 nights

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Laura

Mar 1, 2025

·

Stayed 1 night

This honestly was the best hotel I think I've ever stayed at, and I've traveled quite a bit! Centrally located before enough away that you can sleep quietly at night, beautiful and local features and decor, anything you could need if you forgot something at home, beautiful volcano views right outside the door, and sister hotel with an incredible pool. Oh, and of course, very affordable. Grateful for my stay!

10

Carla

Aug 27, 2023

·

Stayed 2 nights

Cozy little boutique hotel located at walking distance for everything you need. The hotel is member of a bigger hotel chain. Breakfast is served in one of those. Pool, gym and sauna is available on the other. Everything nearby. On top of all this amenities you have a well located and convenient parking lot. The decoration is adorable. You will enjoy this tiny gem.

10

Jessica

Apr 4, 2023

·

Stayed 3 nights

It was absolutely lovely. So cute and personal. The rooftop terrace for breakfast was fantastic. The food was so good. My daughter loveeed the oatmeal and smoothie bowls. The service by Lalo was great. Super thoughtful and attentive. It’s a short walk to the town center. I felt super safe in the area. You’re able to use their sister hotel for a larger and heated pool which was great. All around great experience.

8

Guillermo

Apr 9, 2025

·

Stayed 5 nights

A little gem in Antigua. Great personnel at the restaurant, the room service and the front desk. The restaurant is on the top with volcanos views.

10

Samer

Jun 11, 2023

·

Stayed 1 night

They were so kind, and the rooftop terrace and pool were very peaceful

10

Amy

Oct 25, 2024

·

Stayed 7 nights

This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.

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Cleanliness

Rooms and common areas are regularly described as very clean and well kept. A few mention minor maintenance or housekeeping lapses (e.g., towel replacement or a leaky shower).

Related guest reviews

10

Alfredo

Feb 6, 2025

·

Stayed 1 night

Todo tan limpio y organizado como la primera vez que estuvimos, hace 5 anios . Gracias

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10

layla

Oct 14, 2024

·

Stayed 2 nights

Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!

8

Andres

Oct 7, 2025

·

Stayed 5 nights

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.

8

Joshua

Apr 1, 2025

·

Stayed 3 nights

Really was a great property only issue with us was the shower head keep dripping water could not close the valve for the hot water in the shower causing a sauna in the bathroom due too keep leaking hot water couldn’t really sleep with so much noise of the water dripping but other than that really safe place

10

Sarita

Jun 7, 2024

·

Stayed 3 nights

The hotel was very nice and pleasant. Staff went out their way to make your stay memorable. My room had everything you need, clean and a/c equipped. It’s worth staying at this hotel.

10

ROBERTO L

Nov 7, 2025

·

Stayed 4 nights

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Brandon

Feb 17, 2025

·

Stayed 1 night

Fantastic breakfast and super clean/comfortable rooms

10

Marisel

Jun 22, 2023

·

Stayed 4 nights

The staff provided an excellent service. Rooms were very clean. The only down was that the room did not have an AC unit and the temperature on June 20th was warm. The staff provided a floor fan unit. We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice. Overall, recommended.

10

Sunny

Dec 18, 2023

·

Stayed 3 nights

This hotel was absolutely lovely! I felt extremely safe staying here as a solo female traveler. Walking distance to everywhere in Antigua. They even left cute little cookies with worry dolls each day. Highly recommend!

10

Colleen

Feb 24, 2026

·

Stayed 4 nights

The staff was helpful, hotel clean and the room was lovely and comfortable. Nice indoor and outdoor sitting areas.

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Rooms

Rooms are cozy and tastefully decorated but often small, with comfortable beds. Many lack air conditioning and can be noisy due to limited sound insulation; some report minor maintenance issues.

Related guest reviews

6

Taylor

Aug 19, 2025

·

Stayed 3 nights

Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.

10

Feriel

Jun 18, 2025

·

Stayed 3 nights

I loved the service and the staff are very nice and professional . The hotel is very cute and cozy. Wish if the room were little bit bigger and has air do I but still very cute and felt great. The breakfast awesome and you’re in the center of Antigua you have a lot of beautiful cafes and restaurant around

10

Chuck

May 19, 2024

·

Stayed 3 nights

This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!

10

Robert

Jun 22, 2024

·

Stayed 1 night

Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.

10

Aaron

Mar 10, 2023

·

Stayed 9 nights

Small hotel, with a beautiful patio. Only thing to look out for, there is no mini fridge in the room.

8

Alison

May 7, 2024

·

Stayed 4 nights

I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.

6

Antonio

Sep 3, 2024

·

Stayed 2 nights

La cama del cuarto estaba cómoda, el problema es en las noches porque entre el sonido del timbre del hotel, más el teléfono de recepción y el sonido de los carros de la calle, no te dejan dormir, el hotel no tiene buen sistema de aislamiento de sonido.

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8

Fredy

Sep 18, 2023

·

Stayed 2 nights

Excellent location, room small but comfy. Bed is not very comfortable. Food and staff were awesome

8

Lucas

Jan 4, 2026

·

Stayed 3 nights

Quarto limpo, porem pequeno.

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10

Samantha

Oct 16, 2023

·

Stayed 3 nights

Staff was lovely and property gorgeous and well located to walk around. Only difficulty was the sound - room insulation was poor so you could hear noises from other rooms and we were regularly hearing the bell for guests that were waiting outside and wanted to enter the grounds. That said, it was an adorable property and I'd definitely stay again.

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Service

Service is widely praised as warm, professional, and proactive, from arranging airport transfers to thoughtful touches and quick assistance. A few guests experienced communication or late checkout issues.

Related guest reviews

10

Courtenay

Nov 26, 2023

·

Stayed 2 nights

Casa Encantada is a great boutique hotel in Antigua. The staff were very helpful and friendly prior to our stay by arranging a private pick-up from the airport and attentive in all the right ways during our stay. The hotel has great food and drinks, comfortable beds, a small refreshing pool, and is located a short walk away from the centre of town.

10

Emily

Jul 14, 2025

·

Stayed 1 night

Such a gorgeous property!!! The staff was so helpful.

10

Daniel

Apr 6, 2025

·

Stayed 1 night

This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.

10

Cindy

Nov 3, 2025

·

Stayed 1 night

El personal muy amable y profesional. El servicio de desayuno estuvo extraordinario

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10

Vianca

Nov 26, 2025

·

Stayed 2 nights

Here’s a polished little review you can use: “I stayed in one of the suites and absolutely loved it. The room was gorgeous, super comfortable, and I slept like a baby. The bathroom was beautiful, and the service throughout my stay was exceptional. Everything was amazing. Highly recommend!”

10

Brooke

Mar 21, 2025

·

Stayed 2 nights

Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!

10

María Teresa

Oct 19, 2025

·

Stayed 2 nights

Una excelente experiencia de estadía de 2 noches. Desayuno delicioso, en una terraza muy agradable. Las camas de las habitaciones muy confortables y el servicio excelente, muchos detalles que hacen tu estadía una experiencia única

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10

christopher

May 13, 2023

·

Stayed 5 nights

Excellent stay in Antigua! Staff were great

10

ROBERTO L

Nov 7, 2025

·

Stayed 4 nights

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Marisel

Jun 22, 2023

·

Stayed 4 nights

The staff provided an excellent service. Rooms were very clean. The only down was that the room did not have an AC unit and the temperature on June 20th was warm. The staff provided a floor fan unit. We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice. Overall, recommended.

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Location

Central, walkable location close to Antigua’s main sights, cafes, and restaurants; several note it stays quiet at night. Guests generally feel safe.

Related guest reviews

10

Feriel

Jun 18, 2025

·

Stayed 3 nights

I loved the service and the staff are very nice and professional . The hotel is very cute and cozy. Wish if the room were little bit bigger and has air do I but still very cute and felt great. The breakfast awesome and you’re in the center of Antigua you have a lot of beautiful cafes and restaurant around

8

ISIS

Mar 14, 2024

·

Stayed 4 nights

Lugar acogedor. Personal amable a 4 cuadras de la plaza central

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8

INES MARGARITA NAVARRO DE

Mar 5, 2025

·

Stayed 3 nights

Wonderful staff, and great location.

8

Andres

Oct 7, 2025

·

Stayed 5 nights

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.

10

Fernando

Sep 2, 2025

·

Stayed 1 night

Excelente ubicación

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10

ROBERTO L

Nov 7, 2025

·

Stayed 4 nights

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Kim

Aug 26, 2025

·

Stayed 5 nights

I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.

10

Sunny

Dec 18, 2023

·

Stayed 3 nights

This hotel was absolutely lovely! I felt extremely safe staying here as a solo female traveler. Walking distance to everywhere in Antigua. They even left cute little cookies with worry dolls each day. Highly recommend!

10

Blake

Feb 1, 2024

·

Stayed 4 nights

We had a great stay! Location is great as it’s close to all the attractions but nice and quiet at night.

10

Sandra

Aug 24, 2023

·

Stayed 1 night

What a great place! Great location. 5-10 min walk to most places. Quiet location. BEAUTIFUL grounds and unique. Quaint hotel. Very friendly staff. It was the amall details that make them stand out. Very comfy rooms. Great view from roof top and above breakfast!

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Dining

Breakfast earns strong reviews for taste and made to order options, often served on the rooftop or at sister hotel Pensativo. A few note the breakfast being off site can be a minor inconvenience.

Related guest reviews

10

Joseph

Nov 15, 2023

·

Stayed 2 nights

The customer service was excellent and the location was perfect. Around the clock workers and security made us feel very comfortable. The included breakfast was great every morning and timely.

6

Taylor

Aug 19, 2025

·

Stayed 3 nights

Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.

10

Cindy

Nov 3, 2025

·

Stayed 1 night

El personal muy amable y profesional. El servicio de desayuno estuvo extraordinario

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10

Lauren

Dec 23, 2024

·

Stayed 2 nights

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!

10

LAURA

Oct 8, 2023

·

Stayed 3 nights

Hotel Casa Encantada is simply lovely! My room was clean, comfortable and nicely decorated. I felt safe in this hotel and all of the staff were friendly. I wish I would have known that breakfast was only available at the nearby Hotel Pensativa - but it was delicious so it was only a minor inconvenience

10

Brooke

Mar 21, 2025

·

Stayed 2 nights

Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!

10

María Teresa

Oct 19, 2025

·

Stayed 2 nights

Una excelente experiencia de estadía de 2 noches. Desayuno delicioso, en una terraza muy agradable. Las camas de las habitaciones muy confortables y el servicio excelente, muchos detalles que hacen tu estadía una experiencia única

Translate

10

ROBERTO L

Nov 7, 2025

·

Stayed 4 nights

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Kim

Aug 26, 2025

·

Stayed 5 nights

I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.

10

Dipti

Sep 27, 2023

·

Stayed 4 nights

Great little boutique hotel and the staff are all really friendly. Breakfast is delicious and made to order which is really nice touch. The rooms are in keeping with style of Antigua and are very comfortable and clean. I would recommend a staying here :)

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Casa Encantada by Porta Hotels

Prices for Casa Encantada by Porta Hotels

Monthly average prices

About this property

Location

Room options

Standard Room

Guest reviews of Casa Encantada by Porta Hotels

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Encantada by Porta Hotels

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $169	14 $161	15 $166	16	17
18 $165	19 $166	20 $162	21 $166	22 $166	23	24
25 $163	26	27 $165	28 $159	29 $166	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $184	10 $166	11	12 $166	13	14
15 $186	16 $184	17	18 $182	19 $187	20	21
22	23 $186	24	25	26	27	28
29 $165	30 $163