DoubleTree by Hilton Hotel Bristol South - Cadbury House
$140
/ night
Avg. for October
Prices for DoubleTree by Hilton Hotel Bristol South - Cadbury House
Select dates to see prices and availability
$140
/ night
Avg. for October
Monthly average prices
Nightly prices at DoubleTree by Hilton Hotel Bristol South - Cadbury House average $119 in January, the cheapest month, and $172 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $119 |
| February | $123 |
| March | $133 |
| April | $142 |
| May | $154 |
| June | $168 |
| July | $151 |
| August | $157 |
| September | $172 |
| October | $140 |
| November | $144 |
| December | $130 |
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A
M
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Oct · $140
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Most expensive: September (~$172)
Cheapest: January (~$119)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Dining
Grab a bite to eat at Marco Pierre White Grill, a steakhouse where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 132 guestrooms featuring LCD televisions. 37-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Bristol, you'll be 5.8 mi (9.4 km) from Clevedon Court and 8.3 mi (13.4 km) from Noah's Ark Zoo Farm. This spa hotel is 9 mi (14.5 km) from Sand Bay Beach and 9.1 mi (14.6 km) from Chew Valley.
What's nearby
Mendip Spring Golf and Country Club(2.6 miles)
Mendip Hills(4.6 miles)
Clevedon Golf Centre(4.9 miles)
Clevedon Pier(5.7 miles)
Clevedon Beach(5.7 miles)
Clevedon Court(5.8 miles)
Frenchay Village Museum(6.4 miles)
Ladye Bay(6.5 miles)
International Helicopter Museum(7.7 miles)
Noah's Ark Zoo Farm(8.3 miles)
Bristol and Clifton Golf Club(8.7 miles)
King John's Hunting Lodge(8.9 miles)
Sand Bay Beach(9 miles)
Ashton Court Country Park(9 miles)
Optima Stadium(9.1 miles)
Bristol International Airport (BRS)(6.4 miles)
Cardiff International Airport (CWL)(62.3 miles)
Sauna
Laundry service
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
Location
Frost Hill, Congresbury, Congresbury, England, United Kingdom
Mendip Spring Golf and Country Club (2.6 miles)
Mendip Hills (4.6 miles)
Clevedon Golf Centre (4.9 miles)
Clevedon Pier (5.7 miles)
Clevedon Beach (5.7 miles)
Clevedon Court (5.8 miles)
Room options
6
Panoramic Suite, 1 Double Bed, Balcony
1 Full Bed
Sleeps 2
474 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
11
Junior Suite, 1 King Bed
1 King Bed
Sleeps 2
301 ft²
Air ConditioningHeatingWi-Fi (Free)
18
Deluxe Room, 1 King Bed
1 King Bed
Sleeps 2
252 ft²
Air ConditioningHeatingWi-Fi (Free)
13
Room, 1 Double Bed
1 Full Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
17
Room, 1 King Bed, Accessible
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
17
Deluxe Room, 1 Double Bed with Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
17
Deluxe Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
241 ft²
Air ConditioningHeatingWi-Fi (Free)
15
Room, 1 Double Bed with Sofa Bed
1 Full Bed
and 1 Sofa Bed
Sleeps 4
250 ft²
Air ConditioningHeatingWi-Fi (Free)
17
Room, 2 Twin Beds
2 Twin Beds
Sleeps 2
241 ft²
Air ConditioningHeatingWi-Fi (Free)
7
Family Room, Multiple Beds (Connecting Rooms)
1 Full Bed
and 2 Twin Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
15
Room, 1 King Bed
1 King Bed
Sleeps 2
245 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Suite, 1 King Bed
1 King Bed
Sleeps 2
474 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of DoubleTree by Hilton Hotel Bristol South - Cadbury House
8.2
Very good
Based on 1,892 verified reviews
Who stays here?
Business
22%
Couple
43%
Family
21%
Group
10%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
At DoubleTree by Hilton Hotel Bristol South - Cadbury House, guests praise friendly staff, scenic grounds near Bristol Airport, and the spa and gym, with many enjoying comfortable rooms, good breakfasts, and meals at the Marco Pierre White restaurant.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At DoubleTree by Hilton Hotel Bristol South - Cadbury House, guests praise friendly staff, scenic grounds near Bristol Airport, and the spa and gym, with many enjoying comfortable rooms, good breakfasts, and meals at the Marco Pierre White restaurant.
Common gripes include paid parking, wedding and corridor noise, and temperature-control issues such as unreliable air conditioning or heating. Some facilities feel dated or crowded, and pool access can be inconvenient, with occasional limits for children and reports of lukewarm water. Cleanliness and service are generally good but inconsistent, with occasional maintenance faults and slow or unwelcoming check-in. Overall, expect a relaxing countryside stay with strong amenities and some trade-offs.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
The spa, gym and pool are a highlight for many, though parts feel dated or crowded, and access can require walking outside. Parking is charged and frequently criticised.
Related guest reviews
8
Luke
Nov 11, 2024
·
Stayed 1 night
Great health/spa facilities. Decent rooms. Great proximity to Bristol Airport. Parking fee is a bit of joke for hotel guests (£8).
Great health/spa facilities. Decent rooms. Great proximity to Bristol Airport. Parking fee is a bit of joke for hotel guests (£8).
8
Lindsay
Jul 28, 2025
·
Stayed 3 nights
Overall our stay was great and in an ideal location. The rooms were comfortable and clean and the staff provided a great service. The pool and jacuzzi was not as warm as expected despite being advertised as a heated pool Also their was limited gluten free options in the bar restaurant and breakfast which was a little disappointing.
Overall our stay was great and in an ideal location. The rooms were comfortable and clean and the staff provided a great service. The pool and jacuzzi was not as warm as expected despite being advertised as a heated pool Also their was limited gluten free options in the bar restaurant and breakfast which was a little disappointing.
10
Helen
Dec 28, 2024
·
Stayed 1 night
Lovely view from my room. Friendly and professional staff. The gym, steam and sauna facilities were excellent. Great view from my room.
Lovely view from my room. Friendly and professional staff. The gym, steam and sauna facilities were excellent. Great view from my room.
6
Joe
Dec 29, 2024
·
Stayed 1 night
Beautiful on the outside, average on the inside. The bathroom was dated, bed not overly comfortable and whilst access to the pool & sauna is included, it's very frustrating to not have direct access from the hotel. You have to walk out of the hotel and through the grounds - on a sunny day I'm sure it's fine but not in the winter.
Beautiful on the outside, average on the inside. The bathroom was dated, bed not overly comfortable and whilst access to the pool & sauna is included, it's very frustrating to not have direct access from the hotel. You have to walk out of the hotel and through the grounds - on a sunny day I'm sure it's fine but not in the winter.
10
William
Jan 2, 2025
·
Stayed 4 nights
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
10
maria alexandra
Sep 7, 2025
·
Stayed 1 night
Very happy with everything. The room was clean, the hotel is beautiful inside and outside with nice areas to walk. Nice spa and gym.
Very happy with everything. The room was clean, the hotel is beautiful inside and outside with nice areas to walk. Nice spa and gym.
6
Gavin
Aug 25, 2025
·
Stayed 1 night
I stayed for one night and overall found the experience average, falling short of the 4-star Hilton standard I expected. On the positive side, the staff were friendly and helpful throughout, and the hotel was generally clean. Breakfast was very good with plenty of choice. The spa and pool facilities were a nice addition, with well-kept changing rooms. That said, there were several drawbacks. The hotel is showing its age, taps, units and fittings were stained, damaged, or not cleaned. Getting to the rooms was awkward, requiring you to go up a floor and then back down again, which felt odd/poor layout. The pool itself needs renovating, as tiles and walls are worn, and it felt overcrowded with members lane swimming alongside public swimming; a rotation system might make it more enjoyable for hotel guests. Noise was another issue. I could hear guests from nearby rooms, and even with windows closed, shouting children from a wedding party at 10:30pm were disruptive. The bed wasn’t comfortable, noisy and uncomfortable pillows, which sadly left both me and my partner with sore backs by morning. Check-in was also poor, more like an all-inclusive resort queue, with about 10 people waiting and no real welcome or information about hotel bars, evening food, or family-friendly options. Overall, while the breakfast, rooms to a good decor standard and staff were great, the noise levels, tired facilities, and uncomfortable sleep meant the stay did not justify the price.
I stayed for one night and overall found the experience average, falling short of the 4-star Hilton standard I expected. On the positive side, the staff were friendly and helpful throughout, and the hotel was generally clean. Breakfast was very good with plenty of choice. The spa and pool facilities were a nice addition, with well-kept changing rooms. That said, there were several drawbacks. The hotel is showing its age, taps, units and fittings were stained, damaged, or not cleaned. Getting to the rooms was awkward, requiring you to go up a floor and then back down again, which felt odd/poor layout. The pool itself needs renovating, as tiles and walls are worn, and it felt overcrowded with members lane swimming alongside public swimming; a rotation system might make it more enjoyable for hotel guests. Noise was another issue. I could hear guests from nearby rooms, and even with windows closed, shouting children from a wedding party at 10:30pm were disruptive. The bed wasn’t comfortable, noisy and uncomfortable pillows, which sadly left both me and my partner with sore backs by morning. Check-in was also poor, more like an all-inclusive resort queue, with about 10 people waiting and no real welcome or information about hotel bars, evening food, or family-friendly options. Overall, while the breakfast, rooms to a good decor standard and staff were great, the noise levels, tired facilities, and uncomfortable sleep meant the stay did not justify the price.
10
Catherine
Sep 9, 2025
·
Stayed 1 night
Just an overnight stay while visiting Bristol and enjoyed it. Restaurant is excellent. Having onsite gym spa is very useful and good to offset the restaurant indulgence.
Just an overnight stay while visiting Bristol and enjoyed it. Restaurant is excellent. Having onsite gym spa is very useful and good to offset the restaurant indulgence.
8
Kelly
May 6, 2025
·
Stayed 1 night
An older property, could benefit from netting to add privacy for rooms. Shame the pool couldn’t be accessed from the hotel without walking outside as this prevents walking in your dressing down. Sadly our check in experience felt somewhat underwhelming compared to the member of staff in front of us who was offered complimentary upgrade and didn’t have to ask for their cookies. Was advised two restaurants were open but didn’t have children’s menu for the one at the spa. Went to eat there and then advised they were not open. Not ideal stop if you have mobility issues.
An older property, could benefit from netting to add privacy for rooms. Shame the pool couldn’t be accessed from the hotel without walking outside as this prevents walking in your dressing down. Sadly our check in experience felt somewhat underwhelming compared to the member of staff in front of us who was offered complimentary upgrade and didn’t have to ask for their cookies. Was advised two restaurants were open but didn’t have children’s menu for the one at the spa. Went to eat there and then advised they were not open. Not ideal stop if you have mobility issues.
8
Tommy
May 30, 2024
·
Stayed 1 night
Stayed for business and I have stayed here a few times. The main reason I stay is for the gym. It is much better equipped than most hotel gyms. I do think it is a bit much to charge hotel residents £7.50 for parking per night. If you are staying and paying a pretty penny for the privilege then the car parking should be included. I haven't eaten at the restaurant so cannot comment on the food. Overall a nice hotel.
Stayed for business and I have stayed here a few times. The main reason I stay is for the gym. It is much better equipped than most hotel gyms. I do think it is a bit much to charge hotel residents £7.50 for parking per night. If you are staying and paying a pretty penny for the privilege then the car parking should be included. I haven't eaten at the restaurant so cannot comment on the food. Overall a nice hotel.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: numerous guests found rooms spotless, while others reported dusty or mouldy bathrooms, stained furnishings and missed housekeeping. Standards appear inconsistent across rooms and stays.
Related guest reviews
2
James
Aug 7, 2023
·
Stayed 1 night
The room had not been cleaned properly. The carpet needed a hoover. I didn’t want to take my shoes off. The windows were dirty on in the inside with a handprint and dirt. The balcony had several cigarette ends on the floor, dirt and cobwebs. Overall the room was very tired. The curtains did not close properly letting in sunlight during the early hours of the morning. The bathroom was exceptionally small with a cracked sink. The hotel had two weddings during our stay. The noise and music went on until 3am. There was fighting on the car park after midnight. Our room 121 was next to the lift and kitchen. We could hear plates and cutlery being dropped, chefs shouting and the door opening and closing. The carpets in the hallways was unclean and needed hoovering. The swimming pool was completely out of use. We would not recommend or return to this hotel.
The room had not been cleaned properly. The carpet needed a hoover. I didn’t want to take my shoes off. The windows were dirty on in the inside with a handprint and dirt. The balcony had several cigarette ends on the floor, dirt and cobwebs. Overall the room was very tired. The curtains did not close properly letting in sunlight during the early hours of the morning. The bathroom was exceptionally small with a cracked sink. The hotel had two weddings during our stay. The noise and music went on until 3am. There was fighting on the car park after midnight. Our room 121 was next to the lift and kitchen. We could hear plates and cutlery being dropped, chefs shouting and the door opening and closing. The carpets in the hallways was unclean and needed hoovering. The swimming pool was completely out of use. We would not recommend or return to this hotel.
4
Jodie & Niels
Aug 21, 2025
·
Stayed 2 nights
The aircon was not working however we was not informed of this upon arrival, when we discovered this when we entered our room we rang reception to which their dismissive attitude and unhelpfulness on the situation only fuelled frustrations. We was staying in a family room, 2 adults and 2children, we was offered single rooms as an alternative on other fooors which was not suitable at the time. We asked for a fan however this did not aid much to the room temperature. We stayed out all day and returned early evening to sleep to make our stay bearable. The second night we had drinks in our room and a letter from management recognising the lack of aircon and an apology for this, an offer of soft cold drinks was supplied, however small the gesture did. Not remedy the fact that stay was uncomfortable. The windows have limited opening so a breeze was minimal, heat out side was 25/26 degrees. The room get very hot and humid. We should of been I forme did this at the point of checking in as it was most likely we would have explored alternative accommodations The breakfast room was dirty, the shutter blinds are full of dust.. we had to ask for items to be replenished and it just felt there was a lack of up keep. Having stayed in a few Hilton’s this one by far I would not be returning to any time soon.
The aircon was not working however we was not informed of this upon arrival, when we discovered this when we entered our room we rang reception to which their dismissive attitude and unhelpfulness on the situation only fuelled frustrations. We was staying in a family room, 2 adults and 2children, we was offered single rooms as an alternative on other fooors which was not suitable at the time. We asked for a fan however this did not aid much to the room temperature. We stayed out all day and returned early evening to sleep to make our stay bearable. The second night we had drinks in our room and a letter from management recognising the lack of aircon and an apology for this, an offer of soft cold drinks was supplied, however small the gesture did. Not remedy the fact that stay was uncomfortable. The windows have limited opening so a breeze was minimal, heat out side was 25/26 degrees. The room get very hot and humid. We should of been I forme did this at the point of checking in as it was most likely we would have explored alternative accommodations The breakfast room was dirty, the shutter blinds are full of dust.. we had to ask for items to be replenished and it just felt there was a lack of up keep. Having stayed in a few Hilton’s this one by far I would not be returning to any time soon.
4
Edward
Aug 17, 2025
·
Stayed 1 night
The bathroom was not very clean. All the staff from reception to bar and restaurant were very nice, generally very young and they so needed to be trained properly. Lack of training resulted in terrible service, wait times and getting things wrong.
The bathroom was not very clean. All the staff from reception to bar and restaurant were very nice, generally very young and they so needed to be trained properly. Lack of training resulted in terrible service, wait times and getting things wrong.
6
Amanda
Jun 20, 2025
·
Stayed 2 nights
This hotel could be fabulous but lack of attention to detail is rife. The first room I was given was a depressingly dark, I was moved to a brighter room however other guests walked in on me half-dressed during my stay. The room service was so bland, there was mould in the shower, they had no shower caps, some of the staff were so unhelpful, the club amenities stank. The grounds are very pretty and the drive up to the hotel is impressive. But then just little things really let it down. I opened the window and it was full of 100’s of dead bugs. When I tried calling for room service, it took over 10-15mins to get a hold of someone, the phone just rings out. The care and detail is just not there. A few minor changes could take this place from ‘fine’ to great. Would not stay there again. Paris on the front desk was great… very helpful.
This hotel could be fabulous but lack of attention to detail is rife. The first room I was given was a depressingly dark, I was moved to a brighter room however other guests walked in on me half-dressed during my stay. The room service was so bland, there was mould in the shower, they had no shower caps, some of the staff were so unhelpful, the club amenities stank. The grounds are very pretty and the drive up to the hotel is impressive. But then just little things really let it down. I opened the window and it was full of 100’s of dead bugs. When I tried calling for room service, it took over 10-15mins to get a hold of someone, the phone just rings out. The care and detail is just not there. A few minor changes could take this place from ‘fine’ to great. Would not stay there again. Paris on the front desk was great… very helpful.
6
Marlon
May 30, 2025
·
Stayed 3 nights
checkin staff was not welcoming was not in official work attire, jumper and jeans no shirt tie or jacket. room smelled of sick, spider in bed when covers turned back, linen dirty remote not working and when reported back to reception for something to be done was told straight away I cannot have a another room. The next day found that the Iron board was broken so had to get that changed so not a great experience at all.
checkin staff was not welcoming was not in official work attire, jumper and jeans no shirt tie or jacket. room smelled of sick, spider in bed when covers turned back, linen dirty remote not working and when reported back to reception for something to be done was told straight away I cannot have a another room. The next day found that the Iron board was broken so had to get that changed so not a great experience at all.
10
Kelly
Sep 9, 2025
·
Stayed 1 night
Clean room clean hotel staff friendly and helpful
Clean room clean hotel staff friendly and helpful
10
maria alexandra
Sep 7, 2025
·
Stayed 1 night
Very happy with everything. The room was clean, the hotel is beautiful inside and outside with nice areas to walk. Nice spa and gym.
Very happy with everything. The room was clean, the hotel is beautiful inside and outside with nice areas to walk. Nice spa and gym.
2
Sonia
Oct 11, 2024
·
Stayed 1 night
Check-in was good when we got to our room there was tissue in the bin with blood on it and when we told the cleaner she just come in and pick the tissue up with her hand didn’t even give us a clean bag the spiders in our bathroom, there was still missing in the bathroom And it was so cold in the night. We had to get the baby out the travel court and put him in bed with us cause it was so cold awful Breakfast beans were warm sausages were tough.
Check-in was good when we got to our room there was tissue in the bin with blood on it and when we told the cleaner she just come in and pick the tissue up with her hand didn’t even give us a clean bag the spiders in our bathroom, there was still missing in the bathroom And it was so cold in the night. We had to get the baby out the travel court and put him in bed with us cause it was so cold awful Breakfast beans were warm sausages were tough.
10
Nick
Feb 28, 2025
·
Stayed 1 night
Very nice and comfortable hotel. The rooms are well appointed and modern. I prefer walk-in showers rather than over-bath showers, but the bathroom was spotless.
Very nice and comfortable hotel. The rooms are well appointed and modern. I prefer walk-in showers rather than over-bath showers, but the bathroom was spotless.
4
Alex
Feb 18, 2025
·
Stayed 1 night
I just want to start this by saying I cannot fault the staff at all. Every single staff member we spoke to was welcoming, friendly and warm and actually were one of the only good things about our stay. The Club was the other only good thing about the stay. The room was small and didn’t come with a fridge (just like any basic travel lodge or premier inn would). The toilet was full of limescale. The TV was useless - it uses a casting tool to make it a “smart” TV and uses this through a shared WiFi - but as soon as you connect to the WiFi, your device then won’t load what you want to play. It quite literally doesn’t work at all and when we asked about this we were just told the tv doesn’t connect to internet and that was it. We decided to order room service as the menu reflected white a lot that was served in the restaurants. We didn’t mind about the wait as it was Valentine’s Day. But the food was shocking. The burger reflected an Iceland frozen patty - dense and dry. The tomatoes were practically green and hence very hard. The mac and cheese was just overcooked pasta in a milky runny sauce with a slice of melted cheese on top. And all for £50. The room in total with the food was £245 for one night with breakfast - please if you’re reading this - STAY AT A TRAVELLODGE AND DONT WASTE YOUR MONEY!!!
I just want to start this by saying I cannot fault the staff at all. Every single staff member we spoke to was welcoming, friendly and warm and actually were one of the only good things about our stay. The Club was the other only good thing about the stay. The room was small and didn’t come with a fridge (just like any basic travel lodge or premier inn would). The toilet was full of limescale. The TV was useless - it uses a casting tool to make it a “smart” TV and uses this through a shared WiFi - but as soon as you connect to the WiFi, your device then won’t load what you want to play. It quite literally doesn’t work at all and when we asked about this we were just told the tv doesn’t connect to internet and that was it. We decided to order room service as the menu reflected white a lot that was served in the restaurants. We didn’t mind about the wait as it was Valentine’s Day. But the food was shocking. The burger reflected an Iceland frozen patty - dense and dry. The tomatoes were practically green and hence very hard. The mac and cheese was just overcooked pasta in a milky runny sauce with a slice of melted cheese on top. And all for £50. The room in total with the food was £245 for one night with breakfast - please if you’re reading this - STAY AT A TRAVELLODGE AND DONT WASTE YOUR MONEY!!!
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are comfortable and some have pleasant views, but others are small or dated, with noise from weddings or thin walls. Recurring issues include faulty or weak A/C or heating and occasional TV/fridge omissions.
Related guest reviews
2
Paul
Apr 19, 2025
·
Stayed 2 nights
Having arrived at 1500hrs on 17th April to what was a packed Hotel & Reception area due to a Wedding taking place, I was hoping that there would be no issues throughout the stay. Clearly I was wrong. After heading up to Room 211 (which we have since realised was directly above the Bar/Restaurant area), my Partner & I unpacked and then decided to head to the bar for a drink and a small bite to eat. This was the first mistake as whilst the Bar was still open to Guests/Public, it was full of guests for a wedding reception making those not attending the wedding feel uncomfortable. After eating out in Yatton that Evening, we returned to the room and until at least 2330hrs there was a continuous thud coming through the windows (which were shut) and this was obviously the loud music. One night I could accept though so didn't think nothing more of it. However, the exact same situation happened on 18th April and again, numerous wedding guests were in the Bar making others feeling uncomfortable and by 2342hrs I had enough of the constant thudding so went to the Reception to ask when the noise would stop. At this point I was met with the most unhelpful receptionist who clearly wasn't a people person and took no interest. As a result of this, the Managers details were requested and an EMail sent (still waiting for reply). Upon checking out this morning I was asked if everything was okay to which I replied No and to met with the reply "okie dokie" just sums up the last 2 days.
Having arrived at 1500hrs on 17th April to what was a packed Hotel & Reception area due to a Wedding taking place, I was hoping that there would be no issues throughout the stay. Clearly I was wrong. After heading up to Room 211 (which we have since realised was directly above the Bar/Restaurant area), my Partner & I unpacked and then decided to head to the bar for a drink and a small bite to eat. This was the first mistake as whilst the Bar was still open to Guests/Public, it was full of guests for a wedding reception making those not attending the wedding feel uncomfortable. After eating out in Yatton that Evening, we returned to the room and until at least 2330hrs there was a continuous thud coming through the windows (which were shut) and this was obviously the loud music. One night I could accept though so didn't think nothing more of it. However, the exact same situation happened on 18th April and again, numerous wedding guests were in the Bar making others feeling uncomfortable and by 2342hrs I had enough of the constant thudding so went to the Reception to ask when the noise would stop. At this point I was met with the most unhelpful receptionist who clearly wasn't a people person and took no interest. As a result of this, the Managers details were requested and an EMail sent (still waiting for reply). Upon checking out this morning I was asked if everything was okay to which I replied No and to met with the reply "okie dokie" just sums up the last 2 days.
10
Barry
Oct 4, 2025
·
Stayed 1 night
The spa was lovely. The room was spacious and comfortable. The food was spot on
The spa was lovely. The room was spacious and comfortable. The food was spot on
6
Zahra
Aug 4, 2025
·
Stayed 2 nights
Food options are limited to mostly the MPW restaurant. Breakfast was superb. AC was not working in our suite which was a major problem for me as I swelter in heat. The staff found several fans to compensate and did their best to ameliorate the situation during a busy time due to weddings.
Food options are limited to mostly the MPW restaurant. Breakfast was superb. AC was not working in our suite which was a major problem for me as I swelter in heat. The staff found several fans to compensate and did their best to ameliorate the situation during a busy time due to weddings.
10
Helen
Sep 16, 2025
·
Stayed 1 night
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
8
Michelle
Apr 24, 2023
·
Stayed 1 night
Beautiful place, staff couldn’t be nicer, comfy bed, lovely pillows - unfortunately paper thin walls so when the wedding party guests came back after their reception we all got to enjoy the drunken arguments and fun! Glad they all had a great time but unfortunately no sleep for us.
Beautiful place, staff couldn’t be nicer, comfy bed, lovely pillows - unfortunately paper thin walls so when the wedding party guests came back after their reception we all got to enjoy the drunken arguments and fun! Glad they all had a great time but unfortunately no sleep for us.
6
Lisa
May 20, 2024
·
Stayed 2 nights
Wedding guests on Saturday evening were very noisy and disruptive coming back to their rooms. My room had an adjourning door to the next room meaning I could hear the TV and wake up call (5am)
Wedding guests on Saturday evening were very noisy and disruptive coming back to their rooms. My room had an adjourning door to the next room meaning I could hear the TV and wake up call (5am)
10
Tim
Sep 23, 2024
·
Stayed 1 night
Quite a find. Within sterling distance of Bristol and very good. Best Double Tree we have stayed in. Clean, comfortable room with great view. Staff very lovely. Marco pierre white restaurant very good. Will stay here again.
Quite a find. Within sterling distance of Bristol and very good. Best Double Tree we have stayed in. Clean, comfortable room with great view. Staff very lovely. Marco pierre white restaurant very good. Will stay here again.
6
Gavin
Aug 25, 2025
·
Stayed 1 night
I stayed for one night and overall found the experience average, falling short of the 4-star Hilton standard I expected. On the positive side, the staff were friendly and helpful throughout, and the hotel was generally clean. Breakfast was very good with plenty of choice. The spa and pool facilities were a nice addition, with well-kept changing rooms. That said, there were several drawbacks. The hotel is showing its age, taps, units and fittings were stained, damaged, or not cleaned. Getting to the rooms was awkward, requiring you to go up a floor and then back down again, which felt odd/poor layout. The pool itself needs renovating, as tiles and walls are worn, and it felt overcrowded with members lane swimming alongside public swimming; a rotation system might make it more enjoyable for hotel guests. Noise was another issue. I could hear guests from nearby rooms, and even with windows closed, shouting children from a wedding party at 10:30pm were disruptive. The bed wasn’t comfortable, noisy and uncomfortable pillows, which sadly left both me and my partner with sore backs by morning. Check-in was also poor, more like an all-inclusive resort queue, with about 10 people waiting and no real welcome or information about hotel bars, evening food, or family-friendly options. Overall, while the breakfast, rooms to a good decor standard and staff were great, the noise levels, tired facilities, and uncomfortable sleep meant the stay did not justify the price.
I stayed for one night and overall found the experience average, falling short of the 4-star Hilton standard I expected. On the positive side, the staff were friendly and helpful throughout, and the hotel was generally clean. Breakfast was very good with plenty of choice. The spa and pool facilities were a nice addition, with well-kept changing rooms. That said, there were several drawbacks. The hotel is showing its age, taps, units and fittings were stained, damaged, or not cleaned. Getting to the rooms was awkward, requiring you to go up a floor and then back down again, which felt odd/poor layout. The pool itself needs renovating, as tiles and walls are worn, and it felt overcrowded with members lane swimming alongside public swimming; a rotation system might make it more enjoyable for hotel guests. Noise was another issue. I could hear guests from nearby rooms, and even with windows closed, shouting children from a wedding party at 10:30pm were disruptive. The bed wasn’t comfortable, noisy and uncomfortable pillows, which sadly left both me and my partner with sore backs by morning. Check-in was also poor, more like an all-inclusive resort queue, with about 10 people waiting and no real welcome or information about hotel bars, evening food, or family-friendly options. Overall, while the breakfast, rooms to a good decor standard and staff were great, the noise levels, tired facilities, and uncomfortable sleep meant the stay did not justify the price.
10
Zoe
Aug 25, 2025
·
Stayed 2 nights
Excellent stay - spacious, clean room with great views. Hotel grounds well maintained and great to be able to use the pool and spa area. Enjoyed the garden room in the restaurant. Only thing lacking was a fridge in the room which would have been ideal.
Excellent stay - spacious, clean room with great views. Hotel grounds well maintained and great to be able to use the pool and spa area. Enjoyed the garden room in the restaurant. Only thing lacking was a fridge in the room which would have been ideal.
4
Susan
Jul 21, 2025
·
Stayed 1 night
Room was good except the noise from planes and air con .We were obviously on a flight path and didnt get much sleep, we had windows open as air con was not working it came on then went straight off again. Even with windows shut the noise from planes stopped us sleeping, We had intended on having a lay in and visiting local places of interest but we both felt wiped out so came home instead. It was supposed to be a nice get away as we were celebrating our wedding anniversary.
Room was good except the noise from planes and air con .We were obviously on a flight path and didnt get much sleep, we had windows open as air con was not working it came on then went straight off again. Even with windows shut the noise from planes stopped us sleeping, We had intended on having a lay in and visiting local places of interest but we both felt wiped out so came home instead. It was supposed to be a nice get away as we were celebrating our wedding anniversary.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, helpful and accommodating, with standout individuals. However, guests also report slow or disorganised check-in, occasional rudeness, and uneven training or responsiveness.
Related guest reviews
10
Andrew
Feb 4, 2024
·
Stayed 1 night
Everything was excellent from the first check in until checkout Staff so attentive and happy to help Beautiful place Food amazing as was atmosphere
Everything was excellent from the first check in until checkout Staff so attentive and happy to help Beautiful place Food amazing as was atmosphere
4
Edward
Aug 17, 2025
·
Stayed 1 night
The bathroom was not very clean. All the staff from reception to bar and restaurant were very nice, generally very young and they so needed to be trained properly. Lack of training resulted in terrible service, wait times and getting things wrong.
The bathroom was not very clean. All the staff from reception to bar and restaurant were very nice, generally very young and they so needed to be trained properly. Lack of training resulted in terrible service, wait times and getting things wrong.
10
Trudy
Jun 14, 2024
·
Stayed 1 night
We were greeted on arrival by Stefan. He was friendly, professional and was probably, the best receptionist I have ever come across! It set the tone for our stay. Would heartily recommend! We will be back!
We were greeted on arrival by Stefan. He was friendly, professional and was probably, the best receptionist I have ever come across! It set the tone for our stay. Would heartily recommend! We will be back!
2
Steven
Jun 2, 2025
·
Stayed 2 nights
Not the greatest. Check in took an age as only one person working on reception, the second terminal was broken. One of three rooms were ready for 4pm. Went to get food at 4:30pm, told not serving until 5:30pm in the restaurant. Advised to go to the Club for food as only place serving, walked over to the club only to find four members of staff stood talking, they looked at us a few times before asking what we wanted. Stated a table for three only to be told food had stopped serving and should go back to the place that had sent us over. Waited until the restaurant was open, stood at the "wait to be seated" sign for around 5 minutes until someone came over to ask what we wanted. in that period 8 or 9 staff members just walked straight past without acknowledgement - a true case of "not my job mate". Food at the MPW was ok; our first drinks order taken only to be told that all three drinks were out of stock. Ordered some of drinks only to be told two of those were also out of stock so stuck to water. Found a large piece of plastic packaging in the cabbage side - told the waiter, who said sorry and walked off, came back said the chef was sorry. Nothing more mentioned about it. The hallways smell, progressively worse in the stairwells. The sofa bed in one room resembled an extra out of CSI - the amount of stains and "crustiness" was disgusting. Didn't even put my bag on the thing! The noisiest hotel ever. Left one day early.
Not the greatest. Check in took an age as only one person working on reception, the second terminal was broken. One of three rooms were ready for 4pm. Went to get food at 4:30pm, told not serving until 5:30pm in the restaurant. Advised to go to the Club for food as only place serving, walked over to the club only to find four members of staff stood talking, they looked at us a few times before asking what we wanted. Stated a table for three only to be told food had stopped serving and should go back to the place that had sent us over. Waited until the restaurant was open, stood at the "wait to be seated" sign for around 5 minutes until someone came over to ask what we wanted. in that period 8 or 9 staff members just walked straight past without acknowledgement - a true case of "not my job mate". Food at the MPW was ok; our first drinks order taken only to be told that all three drinks were out of stock. Ordered some of drinks only to be told two of those were also out of stock so stuck to water. Found a large piece of plastic packaging in the cabbage side - told the waiter, who said sorry and walked off, came back said the chef was sorry. Nothing more mentioned about it. The hallways smell, progressively worse in the stairwells. The sofa bed in one room resembled an extra out of CSI - the amount of stains and "crustiness" was disgusting. Didn't even put my bag on the thing! The noisiest hotel ever. Left one day early.
8
Heather
Oct 10, 2023
·
Stayed 1 night
Angus, in Reception, had 100% excellent customer service skills. We were somehow booked into a double room for disabled people that overlooked the car park. I went back down to Reception and spoke to Angus, who without any haggling, put my husband and me into an upgraded king-size room with views over the gardens and grounds. The bed was super comfortable and the breakfast choices were 5⭐️ What could have been an uncomfortable and disappointing stay turned out to be a wonderful success - THANK YOU ANGUS😃
Angus, in Reception, had 100% excellent customer service skills. We were somehow booked into a double room for disabled people that overlooked the car park. I went back down to Reception and spoke to Angus, who without any haggling, put my husband and me into an upgraded king-size room with views over the gardens and grounds. The bed was super comfortable and the breakfast choices were 5⭐️ What could have been an uncomfortable and disappointing stay turned out to be a wonderful success - THANK YOU ANGUS😃
6
Lais
Aug 18, 2024
·
Stayed 2 nights
It was good, staff at reception wasn’t very happy, they helped but it seamed they were annoyed at our questions… they charged us wrongly and again they got annoyed. I called several times to pay the correct amount and no one knew what I was talking about and kept saying call later, I even got a “call later I’m busy”… I gave up. Unlikely we’ll be back.
It was good, staff at reception wasn’t very happy, they helped but it seamed they were annoyed at our questions… they charged us wrongly and again they got annoyed. I called several times to pay the correct amount and no one knew what I was talking about and kept saying call later, I even got a “call later I’m busy”… I gave up. Unlikely we’ll be back.
10
Helen
Sep 16, 2025
·
Stayed 1 night
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
10
William
Jan 2, 2025
·
Stayed 4 nights
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
Had a fantastic experience, the staff were nothing but impeccable and the overall stay was excellent! The pool & facilities there were great! The restaurant options was handy to have and of decent quality with MPW. Main negatives were lack of hand towels - seemed to be a shortage in the hotel as other people having this issue. Also doors weren't insulated too well as could hear lots of noise in corridors at night and early morning. The parking fee is also a joke for hotel guests - this should be either free or very good value. 4 nights equalling £40 is a bit of a joke. Overall though, had a really good experience despite being slightly worried with others feedback. Service though was perfect!
2
Mark
Sep 14, 2024
·
Stayed 1 night
Check in was very unfriendly
Check in was very unfriendly
6
Milly
Nov 9, 2024
·
Stayed 1 night
Check in let the stay down - guy not friendly or professional at all. Gave us the key with no info about breakfast, facilities use or checkout info. Had to ask and then the answers were brief and unsure of the answer he was giving. Then the key didn’t work and ended up having go back to reception 2 more times to get it sorted, at 10:30pm all we wanted was to get into the room so this was frustrating. It made it worse that the guy serving us didn’t apologise or recognise this was an inconvenience. The staff at breakfast made up for this and were very friendly and helpful.
Check in let the stay down - guy not friendly or professional at all. Gave us the key with no info about breakfast, facilities use or checkout info. Had to ask and then the answers were brief and unsure of the answer he was giving. Then the key didn’t work and ended up having go back to reception 2 more times to get it sorted, at 10:30pm all we wanted was to get into the room so this was frustrating. It made it worse that the guy serving us didn’t apologise or recognise this was an inconvenience. The staff at breakfast made up for this and were very friendly and helpful.
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AI-generated summary based on recent guest reviews
Location
Semi-rural setting with attractive grounds and convenient access to Bristol Airport and the M5. Some find it remote and note occasional flight-path noise.
Related guest reviews
10
andrew
Jul 21, 2024
·
Stayed 1 night
A lovely setting and a great place to stay for Bristol yet also close enough for the airport. There was a charge for parking which is unhelpful as the car park is remote so guest have no choice but to park. However as we were leaving at 4am for the airport the lovely lady in reception kindly waived the charge. We would most likely stay again but as the spa and swimming pool is part of a sports club it does not feel intimate for hotel guests, can be busy and as such did not feel as welcoming for hotel guests
A lovely setting and a great place to stay for Bristol yet also close enough for the airport. There was a charge for parking which is unhelpful as the car park is remote so guest have no choice but to park. However as we were leaving at 4am for the airport the lovely lady in reception kindly waived the charge. We would most likely stay again but as the spa and swimming pool is part of a sports club it does not feel intimate for hotel guests, can be busy and as such did not feel as welcoming for hotel guests
10
Helen
Sep 16, 2025
·
Stayed 1 night
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
Lovely choice for being so close to Bristol Airport. Lovely people on reception both on arrival and departure. Bed was so comfy.
10
Bharat
Apr 15, 2025
·
Stayed 2 nights
It is a good location in the middle of nature, away from busy traffic areas.
It is a good location in the middle of nature, away from busy traffic areas.
10
Andrew
Jun 6, 2024
·
Stayed 1 night
Great location, service and food, easy parking.
Great location, service and food, easy parking.
10
Brian
Jul 28, 2025
·
Stayed 2 nights
One of my favourite short breaks days ever. A beautiful location with fantastic facilities you must visit the restaurant because the steak is to absolutely die for. Very close to Chedder gorge, not too far from Bath or Bristol. The scenery was so pretty. Plenty of parking. Spa facilities were absolutely excellent. The staff are very accommodating friendly and helpful. We had a last minute change of circumstances which meant that our daughter had to come with us so they supplied a rollaway bed at no extra cost our daughter even ate for free. We really couldn’t have asked for more oh and cookies upon arrival, I’m sorry what ! Great touch.
One of my favourite short breaks days ever. A beautiful location with fantastic facilities you must visit the restaurant because the steak is to absolutely die for. Very close to Chedder gorge, not too far from Bath or Bristol. The scenery was so pretty. Plenty of parking. Spa facilities were absolutely excellent. The staff are very accommodating friendly and helpful. We had a last minute change of circumstances which meant that our daughter had to come with us so they supplied a rollaway bed at no extra cost our daughter even ate for free. We really couldn’t have asked for more oh and cookies upon arrival, I’m sorry what ! Great touch.
10
Gokmen
Apr 6, 2025
·
Stayed 1 night
Amazing ground
Amazing ground
8
Andrew
Jan 21, 2025
·
Stayed 2 nights
Super location near the airport and Clevedon
Super location near the airport and Clevedon
8
Mark
Jan 14, 2025
·
Stayed 1 night
Great hotel if had at the right price and very near to airport.
Great hotel if had at the right price and very near to airport.
10
David
Jun 13, 2025
·
Stayed 1 night
Great hotel in a fantastic location
Great hotel in a fantastic location
10
Moana
Aug 11, 2024
·
Stayed 1 night
Very nice hotel although it a bit far from town center
Very nice hotel although it a bit far from town center
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised and the Marco Pierre White restaurant receives many compliments. Negatives include high prices, limited menus or gluten-free options, variable room-service quality, and occasional slow bar/restaurant service.
Related guest reviews
10
S K
Jan 2, 2025
·
Stayed 1 night
Staff were helpful, the food was amazing and the gym had great equipment!
Staff were helpful, the food was amazing and the gym had great equipment!
4
Peter
Aug 1, 2023
·
Stayed 1 night
The hotel itself is picturesque and we had no issues with the room. Breakfast was a nightmare for my wife who is gluten and dairy intolerant. All they could offer was gluten free toast (with no spread) and black coffee. Luckily as we were travelling back from holiday I was able to get non dairy milk and gluten free cereal from our car so that she was able to have a reasonable breakfast. Reception just said there should have been things available - our thoughts too but that didn't change anything. Won't be staying again if that is all that Hilton are able or willing to do, especially at the price. Other chain hotels are much better at catering for dietary needs.
The hotel itself is picturesque and we had no issues with the room. Breakfast was a nightmare for my wife who is gluten and dairy intolerant. All they could offer was gluten free toast (with no spread) and black coffee. Luckily as we were travelling back from holiday I was able to get non dairy milk and gluten free cereal from our car so that she was able to have a reasonable breakfast. Reception just said there should have been things available - our thoughts too but that didn't change anything. Won't be staying again if that is all that Hilton are able or willing to do, especially at the price. Other chain hotels are much better at catering for dietary needs.
6
Zahra
Aug 4, 2025
·
Stayed 2 nights
Food options are limited to mostly the MPW restaurant. Breakfast was superb. AC was not working in our suite which was a major problem for me as I swelter in heat. The staff found several fans to compensate and did their best to ameliorate the situation during a busy time due to weddings.
Food options are limited to mostly the MPW restaurant. Breakfast was superb. AC was not working in our suite which was a major problem for me as I swelter in heat. The staff found several fans to compensate and did their best to ameliorate the situation during a busy time due to weddings.
10
Rebecca
Apr 14, 2025
·
Stayed 1 night
Perfect place to stay en route to Cornwall, just a short drive from M5. We had an excellent evening meal in the restaurant, which had great options for the kids and adults. Breakfast was peaceful with very attentive staff. Our short stay was completed by a swim/time in spa.
Perfect place to stay en route to Cornwall, just a short drive from M5. We had an excellent evening meal in the restaurant, which had great options for the kids and adults. Breakfast was peaceful with very attentive staff. Our short stay was completed by a swim/time in spa.
6
Paul
Jun 25, 2025
·
Stayed 1 night
Food very expensive and not good
Food very expensive and not good
8
Lindsay
Jul 28, 2025
·
Stayed 3 nights
Overall our stay was great and in an ideal location. The rooms were comfortable and clean and the staff provided a great service. The pool and jacuzzi was not as warm as expected despite being advertised as a heated pool Also their was limited gluten free options in the bar restaurant and breakfast which was a little disappointing.
Overall our stay was great and in an ideal location. The rooms were comfortable and clean and the staff provided a great service. The pool and jacuzzi was not as warm as expected despite being advertised as a heated pool Also their was limited gluten free options in the bar restaurant and breakfast which was a little disappointing.
10
Jay
Nov 16, 2025
·
Stayed 1 night
Absolutely beautiful room and food was out of this world
Absolutely beautiful room and food was out of this world
10
KAYUR
Jan 7, 2025
·
Stayed 2 nights
Good food
Good food
10
Steven
Dec 22, 2023
·
Stayed 1 night
Great hotel. Comfortable spacious and modern rooms. Food was excellent although service was a little slow even though it wasn't particularly busy.
Great hotel. Comfortable spacious and modern rooms. Food was excellent although service was a little slow even though it wasn't particularly busy.
4
Alex
Feb 18, 2025
·
Stayed 1 night
I just want to start this by saying I cannot fault the staff at all. Every single staff member we spoke to was welcoming, friendly and warm and actually were one of the only good things about our stay. The Club was the other only good thing about the stay. The room was small and didn’t come with a fridge (just like any basic travel lodge or premier inn would). The toilet was full of limescale. The TV was useless - it uses a casting tool to make it a “smart” TV and uses this through a shared WiFi - but as soon as you connect to the WiFi, your device then won’t load what you want to play. It quite literally doesn’t work at all and when we asked about this we were just told the tv doesn’t connect to internet and that was it. We decided to order room service as the menu reflected white a lot that was served in the restaurants. We didn’t mind about the wait as it was Valentine’s Day. But the food was shocking. The burger reflected an Iceland frozen patty - dense and dry. The tomatoes were practically green and hence very hard. The mac and cheese was just overcooked pasta in a milky runny sauce with a slice of melted cheese on top. And all for £50. The room in total with the food was £245 for one night with breakfast - please if you’re reading this - STAY AT A TRAVELLODGE AND DONT WASTE YOUR MONEY!!!
I just want to start this by saying I cannot fault the staff at all. Every single staff member we spoke to was welcoming, friendly and warm and actually were one of the only good things about our stay. The Club was the other only good thing about the stay. The room was small and didn’t come with a fridge (just like any basic travel lodge or premier inn would). The toilet was full of limescale. The TV was useless - it uses a casting tool to make it a “smart” TV and uses this through a shared WiFi - but as soon as you connect to the WiFi, your device then won’t load what you want to play. It quite literally doesn’t work at all and when we asked about this we were just told the tv doesn’t connect to internet and that was it. We decided to order room service as the menu reflected white a lot that was served in the restaurants. We didn’t mind about the wait as it was Valentine’s Day. But the food was shocking. The burger reflected an Iceland frozen patty - dense and dry. The tomatoes were practically green and hence very hard. The mac and cheese was just overcooked pasta in a milky runny sauce with a slice of melted cheese on top. And all for £50. The room in total with the food was £245 for one night with breakfast - please if you’re reading this - STAY AT A TRAVELLODGE AND DONT WASTE YOUR MONEY!!!
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AI-generated summary based on recent guest reviews
8
Steven
2 weeks ago
·
Stayed 1 night
Decent Hotel, Staff very friendly. SPA is in a separate building to the Hotel so bear that in mind.
Decent Hotel, Staff very friendly. SPA is in a separate building to the Hotel so bear that in mind.
10
Joan
Sep 15, 2026
·
Stayed 1 night
The receptionist was very helpful and friendly
The receptionist was very helpful and friendly
8
tony
Sep 13, 2026
·
Stayed 1 night
room clean and tidy. staff all friendly and helplfull. breakfast was lovely .then used pool in spa and lounge.def stay again
room clean and tidy. staff all friendly and helplfull. breakfast was lovely .then used pool in spa and lounge.def stay again
10
Wesley
Aug 31, 2026
·
Stayed 3 nights
Great hotel, staff and facilities.
Great hotel, staff and facilities.
10
Ron
Aug 31, 2026
·
Stayed 1 night
Was a great short break. Room and food were lovely!
Was a great short break. Room and food were lovely!
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 16:00 to 23:59
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about DoubleTree by Hilton Hotel Bristol South - Cadbury House
Is parking available at the property?
Self parking is available on-site for a fee of GBP 12.00 per day. It is uncovered and does not require a reservation.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately GBP 17.95 per person.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers features such as wheelchair-accessible registration desk, public washrooms, spa, and lounge. There are also elevators and well-lit paths to the entrance. Wheelchairs are available on-site.
What is the location of the property in relation to key landmarks?
The hotel is located in Yatton, approximately 5.8 miles from Clevedon Court and 9 miles from Sand Bay Beach. Bristol International Airport is about 6.4 miles away, and there are several attractions within a 15-mile radius.
Does the property have a swimming pool?
Yes, the property features a swimming pool with access available from 6:00 AM to 10:00 PM. Additional amenities include pool sun loungers and umbrellas.
What are the policies for guests staying with children?
Up to 2 children aged 17 years or younger can stay for free when occupying the parent's or guardian's room using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers connecting/adjoining rooms, which are subject to availability and can be requested. Specific information about extra beds or cribs is not provided.
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Instant AI responses are based on hotel information
Considering this hotel for your Congresbury trip?
What do room rates usually look like at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury?
Over the next 60–90 days, room rates at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury typically land around $150 a night for two guests, ranging from $120 to $327.
When is the quietest time to visit DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury?
Demand drops after the summer peak, with September the quietest month to visit DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury. October is the busiest month, so if you prefer fewer crowds plan for September or the early autumn shoulder months.
Which month has the lowest room rates at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury?
January is the cheapest month to stay at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury, averaging $144 a night; September is the priciest at $206 a night, though September is actually the quietest month for crowds.
What attractions and guest types is DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury good for?
Set in Somerset, DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury suits couples and business travellers and sits close to outdoor and family attractions like the Mendip Hills, Clevedon Pier and Noah's Ark Zoo Farm. The hotel's themes also include Spa / Relaxation and Adventure, making it a fit for short breaks and leisure trips.
How do this hotel's rates compare with other nearby hotels in Congresbury?
This hotel is cheaper than 6 of 16 comparable hotels nearby, with a typical median of $166 a night versus about $156 for peers.
How does the nightly price at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury compare to recent weeks?
The current price at DoubleTree by Hilton Hotel Bristol South - Cadbury House in Congresbury is $184 per night for 2 guests, which is typical for this hotel: within 10% of its $203 average over the last 60 days. Most nights over that period fell between $137 and $379.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 233.89462511306763USD
- 2026-10-21: 216.90010987976075USD
- 2026-10-22: 187.86807141723634USD
- 2026-10-23: 177.9126643638611USD
- 2026-10-24: 189.90879881011963USD
- 2026-10-25: 149.31976500000002USD
- 2026-10-26: 125.92942366230012USD
- 2026-10-27: 161.91781843551638USD
- 2026-10-28: 161.91781843551638USD
- 2026-10-29: 143.91362932388307USD
- 2026-10-30: 144.92330320220947USD
- 2026-10-31: 166.16034000000002USD
- 2026-11-01: 124.620255USD
- 2026-11-02: NO DATA
- 2026-11-03: 166.9062117803192USD
- 2026-11-04: 165.90654247535707USD
- 2026-11-05: 149.92168398925782USD
- 2026-11-06: 174.23425340950013USD
- 2026-11-07: 266.06021929733276USD
- 2026-11-08: 120.92103830188752USD
- 2026-11-09: 153.91040802909853USD
- 2026-11-10: 205.90364473846438USD
- 2026-11-11: 211.9117165349579USD
- 2026-11-12: 145.92297250717164USD
- 2026-11-13: 181.91137584594728USD
- 2026-11-14: 343.8592080015564USD
- 2026-11-15: 117.88402500000001USD
- 2026-11-16: 172.91428357681275USD
- 2026-11-17: 234.89431154914857USD
- 2026-11-18: 226.8968885849762USD
- 2026-11-19: 163.9271787499237USD
- 2026-11-20: 162.74812950027467USD
- 2026-11-21: 205.90364473846438USD
- 2026-11-22: 120.129435USD
- 2026-11-23: 163.91717417655946USD
- 2026-11-24: 237.52347574081423USD
- 2026-11-25: 181.91137584594728USD
- 2026-11-26: 239.25289644332886USD
- 2026-11-27: 216.91009732200624USD
- 2026-11-28: 293.5142418850708USD
- 2026-11-29: 120.92103830188752USD
- 2026-11-30: 142.9239474611664USD
- 2026-12-01: 210.89203808326724USD
- 2026-12-02: 190.8984806728363USD
- 2026-12-03: 146.92265894325257USD
- 2026-12-04: 267.88367271080017USD
- 2026-12-05: NO DATA
- 2026-12-06: 120.92103830188752USD
- 2026-12-07: 158.9287808317566USD
- 2026-12-08: 207.90300047950745USD
- 2026-12-09: 171.38831204086304USD
- 2026-12-10: 170.74728270744325USD
- 2026-12-11: 501.2500940386963USD
- 2026-12-12: 377.84823846817017USD
- 2026-12-13: 120.92103830188752USD
- 2026-12-14: 128.92845727386475USD
- 2026-12-15: 161.91781843551638USD
- 2026-12-16: 161.91781843551638USD
- 2026-12-17: 196.90696361618043USD
- 2026-12-18: 148.92201468429568USD
- 2026-12-19: 279.87980715705874USD
- 2026-12-20: 120.129435USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
- Pool access available from 10:30 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
- Uncovered self parking fee: GBP 12.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Sauna
Laundry service
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
Services
Elevator / Lift
Multilingual Staff
Safe-Deposit Box
Meeting Rooms
Laundry service
Bicycle Rental
Ballroom
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
24-Hour Front Desk
Banquet Hall
Concierge Services
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Activities
Garden
Golf Course (nearby)
Fitness Facilities
Full-Service Spa
Hiking/Biking (nearby)
Mountain Bike (nearby)
Pool Sun Loungers
Pool Umbrellas
Spa Services (on site)
Spa Treatment Room (s)
Terrace
General
Sauna
Steam Room
Picnic Area/Tables
Assistive Listening Devices Available
Assistive Listening Devices in Meeting Rooms
Braille or Raised Signage
Breakfast Available (surcharge)
Designated Smoking Areas (fines apply)
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Wheelchair-Accessible Spa
Wheelchairs Available (on site)
Parking
Electric Car charging station
Parking (Self) (surcharge)
Parking (Uncovered)
Internet
Free Wi-Fi