Is parking available at the property?

Free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee of approximately NZD 26 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 6:00 PM, and check-out is by 10:00 AM. Late check-out is available for a fee of NZD 55, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property prior to arrival.

Where is the property located in relation to key landmarks?

The property is situated in National Park Village, within a 10-minute walk of Fishers Track and Marton Sash and Door Cycling Park. It is approximately 13.5 miles from Old Coach Road Bike Trail and 14.2 miles from Whakapapa Ski Area.

What are the policies for guests staying with children?

Up to 2 children aged 2 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of NZD 35 per day, and advance request or confirmation is required.

Plateau Lodge - National Park Village

Average nightly price at Plateau Lodge by month, last 12 months (USD)
Month	Average price
January	US$88
February	US$94
March	US$95
April	US$64
May	US$57
June	US$65
July	US$81
August	US$78
September	US$70
October	US$80
November	US$87
December	US$83

What guests think

At Plateau Lodge, travellers highlight a convenient base for the Tongariro area with consistently friendly, helpful staff, a range of simple to roomier accommodations, and practical shared spaces that suit hikers, skiers, and families preparing for outdoor adventures.

Guests mention well-equipped communal kitchens and lounges with fireplaces, a drying room, kids’ play areas, outdoor soaking tubs, and handy touches like parking, laundry access and shuttle links. Rooms and bathrooms are often described as clean and warm, though a few reviews report issues such as damp or musty items and an occasional lapse in housekeeping. Accommodation quality varies by type; some spaces feel small or a bit dated, and a couple of guests noted noise from other guests or nearby traffic. Expect a practical, friendly stay geared toward outdoor trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews note well-equipped communal kitchens and lounges with fireplaces, kids’ play areas and a trampoline, plus a drying room. Outdoor soaking tubs are popular, and practical extras include parking, laundry access, and shuttle or vehicle support.

Related guest reviews

10

Andrew

19 May 2025

·

Stayed 1 night

Great communication. Late check in procedure was clear. Left vehicle over night while we were tramping, let us use the showers on our return two days later. Will stay again and recommend to others.

10

Bruce

18 Feb 2023

·

Stayed 3 nights

Great lodging for Yongariro Crossing. Parking, shuttle pickup spot, access to washing machine, not far from pub, kitchenette, clean and friendly

8

Martine

1 Dec 2024

·

Stayed 1 night

I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on. The water pressure in the shower was excellent. The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean. The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle. The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.

10

Tina

20 Sept 2025

·

Stayed 1 night

The bath on the covered deck was so luxurious at the end if the day

8

Chee Kiu

14 Oct 2024

·

Stayed 1 night

The staff were friendly and nice - and we greatly appreciated the dry room that was available for use in October (we were also the only ones using it and there was sufficient room for my group of 6). There was also a common kitchen and dinning area, that had a kids area with toys for children to play. My children enjoyed their time with other kids there, and there seemed to be quite a few toys to go around. However, being a common kitchen, there was a strong smell of recent cooking and the condition will depend on the guests that use it. As for the individual room, it was on the smaller side for 6, and may be a bit uncomfortable with the glass doors opening into the living room that may be a set up as a bed. The heating was strong (if you like it warm, but it can also be switched off).

8

Anneke

14 Aug 2024

·

Stayed 2 nights

The lady on the front desk was lovely and helpful. The unit was a great set up for us with two small kids and even had a proper gas oven. We also really liked the communal area, with books and toys for the kids. The trampoline was great too! Thank you for having us, we would love to come back again!

10

Georgia

1 Jun 2023

·

Stayed 1 night

Wonderful hosts, budget-friendly clean bathrooms, sink in room, impeccable kitchen and spacious common areas. Close drive to Tongariri, Tama Lakes hiking.

10

Anita S.

27 Feb 2025

·

Stayed 1 night

We had a wonderful stay and could already go into our room even though we arrived before regular check-in time. The bathtub outside is great. Thanks a lot, can definitely recommend it.

10

Pania

7 Feb 2025

·

Stayed 1 night

We stayed in one of the pods. So well set up and we loved the bath. Great service and information on the surrounding area.

8

Alison

17 Apr 2025

·

Stayed 1 night

A clean and functional room with access to a very well equipped kitchen and lounge with a cosy log burner.

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Cleanliness

Commonly praised as clean and tidy across rooms and bathrooms. However, a few guests reported damp furnishings, a poorly cleaned fridge, or a mouse, suggesting occasional lapses.

Related guest reviews

4

Heather

15 Apr 2024

·

Stayed 2 nights

The property was well located for the Tongariro Crossing shuttles, and good information was provided about local facilities. It was a shame that my own stay wasn’t a positive one - I spent one morning chasing a mouse around the room and was told there wasn’t anything they could do. Any aerosols used set off an alarm that woke everyone up at 6am. I feel like I massively overpaid for what felt more like a hostel experience.

8

Wai

19 Dec 2025

·

Stayed 2 nights

Room was clean, so were other facilities in the whole place. Staff were lovely and helpful.

10

Hyuna

2 Mar 2025

·

Stayed 1 night

급하게 예약한 방인데 매우 좋은 선택이었습니다. 투베드룸 아파트먼트에서 지냈는데, 매우 깨끗하게 유지되고 있었고, 구조도 4인 가족이 지내기에 딱 좋은 사이즈였습니다. 인테리어는 모던하고 현대적입니다. 화장실이 약간 작지만 충분히 기능을 하는 편입니다. 수건이 아주 넉넉히 구비되어 만족스러웠습니다. 밤에 추울때 히트 펌프가 제대로 기능하여 금세 따뜻해졌습니다. 다음에 통가리로 크로싱 갈때 또 가겠습니다.

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10

Shannan

31 Aug 2024

·

Stayed 1 night

Fantastic stay with the kids. Clean warm quiet, lovely staff. Highly recommend

6

Pascal

26 Jan 2026

·

Stayed 1 night

The Studio we stayed in was unsuitable for the current weather conditions (cold, rainy). Already when we checked-in the carpet and other textiles where wet-ish. It was even worse the next morning when all windows were misty and all our clothes felt moist.

8

Martine

1 Dec 2024

·

Stayed 1 night

I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on. The water pressure in the shower was excellent. The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean. The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle. The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.

10

Georgia

1 Jun 2023

·

Stayed 1 night

Wonderful hosts, budget-friendly clean bathrooms, sink in room, impeccable kitchen and spacious common areas. Close drive to Tongariri, Tama Lakes hiking.

10

Loretta

7 Jan 2024

·

Stayed 1 night

Beautiful! I stayed in a king pod, it was fantastic. It was spacious, clean, had a fridge, microwave and kettle. The lady at check in was very friendly and helpful. Highly recommend!

8

Eva

14 Nov 2025

·

Stayed 2 nights

Room was clean and staff were extremely friendly and responsive. I grabbed a packed lunch and it was delicious. Great spot to stay at!

10

Judd Andrzej

23 Jun 2024

·

Stayed 1 night

Clean and tidy , friendly staff

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Rooms

Options range from basic lodge rooms and pods to larger units with kitchenettes; many are warm and comfortable. Some units feel small or dated, with occasional noise and condensation reported.

Related guest reviews

8

Archana

5 Jan 2026

·

Stayed 1 night

Stayed just for the night with family- was a comfortable stay.

10

Solomon

18 Mar 2025

·

Stayed 1 night

Lots of highway noise

10

Megan

13 Oct 2023

·

Stayed 1 night

Warm rooms with everything we needed. Weather wasn’t great but location would be stunning when it is.

6

Jack

8 Feb 2024

·

Stayed 1 night

We booked a room in the lodge, and we rather disappointed in the room. The listing and the description did not match the room. The Expedia listing stated room was double with single (although the bed was listed as queen, it was not). The "single" was a bunk bed, and it made the room extremely cramped - and hard to move around. The listing should be more accurate, and clearly state that the rooms in the lodge share a bathroom at the end of the hall. The room was clean and well kept, but very cramped. Another room we saw in the lodge had only one bed and that configuration would be much better than the one we booked.

8

NATHALIE

17 Apr 2023

·

Stayed 3 nights

Leuk verblijf Mooie gemeenschappelijke ruimte met keuken, eetruimte en zitruimte Ook opties Om buiten te zitten Nette kamers, koffie en thee mogelijkheid Leuk ook dat er een eigen lavabo is op de kamer. Zo hoef je niet altijd naar de gemeenschappelijke badkamer Nadeel, slechte isolatie. Je hoor echt alles. Door de trekking vertrekken veel mensen nog voor 6u en is er dus veel lawaai van heel vroeg

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6

Pascal

26 Jan 2026

·

Stayed 1 night

The Studio we stayed in was unsuitable for the current weather conditions (cold, rainy). Already when we checked-in the carpet and other textiles where wet-ish. It was even worse the next morning when all windows were misty and all our clothes felt moist.

8

Martine

1 Dec 2024

·

Stayed 1 night

I booked the king suite because I wanted to use the outdoor soaking tub. It was divine after a long day of travel. The water was very hot. The tubs are not private - you can be seen from the parking lot and the sidewalk on the public street - so I had to use it with my swimsuit on. The water pressure in the shower was excellent. The furnishings inside the studio are a bit tired. For example, the couch seems like something you would find at IKEA and is not built for commercial use. There was a body outline on the couch from repeated use (and perhaps by less than clean individuals). Perhaps the tiredness of couch tainted my perception of the cleanliness of the other surfaces, but the dark colored bed spread, pillows and carpet did not seem fresh and clean. The water tastes very bad - it basically ruined my cup of tea. I would offer filtered water for guests. Also, the sink was so small that it was nearly impossible to fill the kettle. The refrigerator was rancid. Perhaps it’s been overlooked while cleaning but there was spoiled dairy products inside that made the whole room smell when I opened it. This also contributed to the general feeling of uncleanliness.

10

Loretta

7 Jan 2024

·

Stayed 1 night

Beautiful! I stayed in a king pod, it was fantastic. It was spacious, clean, had a fridge, microwave and kettle. The lady at check in was very friendly and helpful. Highly recommend!

8

Helen

5 Feb 2024

·

Stayed 1 night

Great to have them drop us off at the train station at the end of our atay. They were also kind enough to let us check out later as our train left at 3pm. Vicky is passionate about her job and is very caring and friendly. Efficient and no fuss. The onky draw back is the the apartment we stayed has 2 levels, and going to the bathroom at night means negotiating steps which is not user friendly for the aged and the young. The heater in the sitting room is also very noisy and the sofa-bed is broken. Due to the above in-room issues, my husband didn't rest well. Otherwise it will be a five star.

8

Colin

6 Feb 2024

·

Stayed 1 night

This is a hikers/skiers place — very basic but great location and reasonable price. We had a 2-bedroom unit— queen in one, two singles in other. Small living space included a good little kitchen. Right in the heart of the village so good access to everything. Beds were pretty soft, but passable. We’d stay there again given the great access. Pretty clean and pretty quiet.

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Service

Staff are widely praised as friendly, helpful and flexible, offering clear communication, local tips, and assistance with late check-ins and transport. Several guests felt well looked after.

Related guest reviews

10

Shunji

9 Aug 2023

·

Stayed 1 night

Nice comfy place to stay. Staff are very friendly👍

10

Andrew

19 May 2025

·

Stayed 1 night

Great communication. Late check in procedure was clear. Left vehicle over night while we were tramping, let us use the showers on our return two days later. Will stay again and recommend to others.

10

John

11 Mar 2025

·

Stayed 2 nights

The lady at the front desk was very helpful and great to deal with.

8

Wai

19 Dec 2025

·

Stayed 2 nights

Room was clean, so were other facilities in the whole place. Staff were lovely and helpful.

10

Winnie

9 Aug 2023

·

Staff was so friendly and gave good recommendations for activities and food around the area

10

Georgia

1 Jun 2023

·

Stayed 1 night

Wonderful hosts, budget-friendly clean bathrooms, sink in room, impeccable kitchen and spacious common areas. Close drive to Tongariri, Tama Lakes hiking.

8

Brenda

12 Apr 2023

·

Stayed 2 nights

Staff were very nice

10

Ziya

30 May 2024

·

Stayed 1 night

I was extremely happy I booked this property for our family get away. When I entered the room it was nice and cozy. The staff at reception was so helpful and understanding. Overall I loved my stay will be staying here in future. The property is well looked after in terms of cleaning and every other facility. I definitely recommend this property to other travellers. One more thing parents with kids will love the little play area this place has for kids. my 6 year old was in the play area that’s with the guest lounge and it had a nice fireplace just too amazing for this colder mornings.

8

Helen

5 Feb 2024

·

Stayed 1 night

Great to have them drop us off at the train station at the end of our atay. They were also kind enough to let us check out later as our train left at 3pm. Vicky is passionate about her job and is very caring and friendly. Efficient and no fuss. The onky draw back is the the apartment we stayed has 2 levels, and going to the bathroom at night means negotiating steps which is not user friendly for the aged and the young. The heater in the sitting room is also very noisy and the sofa-bed is broken. Due to the above in-room issues, my husband didn't rest well. Otherwise it will be a five star.

8

Eva

14 Nov 2025

·

Stayed 2 nights

Room was clean and staff were extremely friendly and responsive. I grabbed a packed lunch and it was delicious. Great spot to stay at!

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Location

Widely described as convenient for the Tongariro Alpine Crossing and other hikes, with shuttle access and village amenities nearby. Suitable base for skiing and National Park visits.

Related guest reviews

4

Heather

15 Apr 2024

·

Stayed 2 nights

The property was well located for the Tongariro Crossing shuttles, and good information was provided about local facilities. It was a shame that my own stay wasn’t a positive one - I spent one morning chasing a mouse around the room and was told there wasn’t anything they could do. Any aerosols used set off an alarm that woke everyone up at 6am. I feel like I massively overpaid for what felt more like a hostel experience.

10

Shaun

29 Nov 2023

·

Stayed 2 nights

We choose this property as it was convenient when attempting the Tongariro crossing. We choose the shared facilities so much like a youth hostel with lots of kitchen equipment and shared bathroom. Really good to speak to other guests who had their own stories about their travels. Would stay here again as lots of other hikes around the area. The crossing was ama img as we luckily had a perfect sunny day.

10

Megan

13 Oct 2023

·

Stayed 1 night

Warm rooms with everything we needed. Weather wasn’t great but location would be stunning when it is.

10

Jordan

23 Jul 2024

·

Stayed 1 night

Receptionist was lovley and helpful. Great place close to the snow. Restarsunts not far. Fair price

10

Bruce

18 Feb 2023

·

Stayed 3 nights

Great lodging for Yongariro Crossing. Parking, shuttle pickup spot, access to washing machine, not far from pub, kitchenette, clean and friendly

10

Georgia

1 Jun 2023

·

Stayed 1 night

Wonderful hosts, budget-friendly clean bathrooms, sink in room, impeccable kitchen and spacious common areas. Close drive to Tongariri, Tama Lakes hiking.

8

Chris

31 Dec 2025

·

Stayed 1 night

Great location

10

Jack

4 Apr 2025

·

Stayed 2 nights

Great location and property for those wanting to go hiking.

10

Sandra

29 Jan 2024

·

Stayed 1 night

Great hotel, in great location Friendly helpful staff. Highly recommend. Will definitely return to this hotel

8

Colin

6 Feb 2024

·

Stayed 1 night

This is a hikers/skiers place — very basic but great location and reasonable price. We had a 2-bedroom unit— queen in one, two singles in other. Small living space included a good little kitchen. Right in the heart of the village so good access to everything. Beds were pretty soft, but passable. We’d stay there again given the great access. Pretty clean and pretty quiet.

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Dining

Not enough information in reviews.

Related guest reviews

10

Winnie

9 Aug 2023

·

Staff was so friendly and gave good recommendations for activities and food around the area

8

Eva

14 Nov 2025

·

Stayed 2 nights

Room was clean and staff were extremely friendly and responsive. I grabbed a packed lunch and it was delicious. Great spot to stay at!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $68	2 $71	3 $71	4 $71	5 $97	6 $119	7 $73
8	9 $71	10 $100	11 $96	12 $97	13 $117	14 $73
15 $71	16 $71	17 $71	18	19 $71	20 $71	21 $100
22	23 $102	24 $105	25	26	27 $105	28
29 $94	30 $102

Plateau Lodge

Prices for Plateau Lodge

Monthly average prices

About this property

Location

Room options

Comfort Apartment, 2 Bedrooms, Kitchen, Ground Floor

Standard Double Or Twin Room, 1 Bedroom, Shared Bathroom, Garden View

Comfort Studio, 1 Bedroom, Garden View

Economy Double Room

Guest reviews of Plateau Lodge

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Plateau Lodge

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $112	23 $102	24 $106
25 $66	26 $73	27 $73	28 $73	29 $71	30 $71	31 $73