What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of CLP 31,000 per vehicle (one way) and is available 24 hours. Guests must contact the property with arrival details to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathroom accessibility are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Santiago, just a 5-minute drive from Costanera Center and 8 minutes from Julio Martinez Pradanos National Stadium. It is 0.1 mi (0.2 km) from Gabriela Mistral Cultural Center and 5.3 mi (8.5 km) from Parque Arauco Mall.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

What are the hotel's policies regarding children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. However, children may not be eligible for complimentary breakfast.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds for a fee of CLP 60.0 per night, but advance request or confirmation is required. Specific information about cribs is not provided.

Casa Bueras Boutique Hotel in Santiago, Chile

Average nightly price at Casa Bueras Boutique Hotel by month, last 12 months (USD)
Month	Average price
January	$190
February	$197
March	$178
April	$149
May	$107
June	$104
July	$152
August	$136
September	$131
October	$160
November	$190
December	$175

What guests think

Casa Bueras Boutique Hotel draws praise for its warm, attentive staff and walkable Lastarria location, with a leafy courtyard and small pool that create a quiet oasis despite the city setting, giving the property intimate boutique charm.

Rooms are often spacious and comfortable, though creaky floors, occasional noise near reception, dated elements, and maintenance issues like weak A/C or slow hot water appear in a number of reviews. Cleanliness is mixed: several guests report spotless spaces, yet others mention dusty corners, mouldy showers, or floors not properly vacuumed. Facilities feel limited, with only breakfast on site and a pleasant but frequently too-cold pool; breakfast quality ranges from tasty to basic. It will appeal most to travelers who prioritize boutique character and a neighborhood feel over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Leafy courtyard and a small pool provide a tranquil retreat, but the pool is frequently described as too cold. On-site options are limited to breakfast (no restaurant or room service), the bar is minimal, and some noted no parking or occasional outages.

Related guest reviews

6

Emilse Adriana

Jan 22, 2026

·

Stayed 2 nights

Elegí este hotel porque viajé específicamente para asistir a un espectáculo a la noche y la idea era cenar en el hotel. Había leído en las especificaciones "Acerca de esta propiedad" dos puntos distintos: 1 - Desayuno continental incluido y 2 - Restaurante. Luego en "Ver toda la información de esta propiedad" otros dos puntos: Desayuno Desayuno continental incluido Se sirve todos los días de 08:00 a 11:00 etc. Luego: Comida y bebida Bar-cafetería Un bar o lounge Hice el check in alrededor de las 16hs. La idea era comer un sandwich o algo liviano en el bar y salir a recorrer la ciudad, pero me informaron que en el bar sólo hay barras de cereal y snacks (no era algo del momento sino que es la única comida que ofrecen). Pregunté a qué hora abría el restaurante y me respondieron que es para desayunar. Volví a preguntar, por si me había expresado mal o por si había no entendido. Pero no: el restaurante sólo sirve el desayuno, no es para cenar. No entiendo por qué lo venden como hotel con restaurante. Un fiasco. No lo recomiendo en absoluto.

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10

Edward

Nov 18, 2025

·

Stayed 3 nights

The hotel was wonderful. The staff was helpful and professional. The breakfast area over looking the pull and garden was a creative way to begin the day and it was a great place to sit at the end of the day to wind down. I would recommend this hotel highly!

6

bastian

Feb 24, 2022

·

Stayed 1 night

Todo bien, lo malo, el piso suena mucho y no hay estacionamiento

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8

Irma

Jul 15, 2024

·

Stayed 6 nights

Unfortunately DOSENT have a “regular” restaurant neither a bar…

4

Mark

Nov 2, 2025

·

Stayed 5 nights

This is not a 5 star hotel. The photos are misleading, this property is in urgent need of a refresh. Tired decor, broken fixtures and stained, lumpy bedding. The location is very good and the pool area could be nice but it’s currently very overgrown with freezing cold water.

4

Roberto

Jul 13, 2025

·

Stayed 1 night

Não gostei!! Sem roon Service… sem estacionamento!!!

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8

Carolyn

Jun 20, 2024

·

Stayed 9 nights

The staff were excellent. The bathroom was a great size and the room was decent. The floors were incredibly creaky. The last two nights there were issues with no electricity/heat and no hot water. The breakfast offerings were not very substantial. While the neighborhood is a little sketchy, it is very walkable to points of interest. I cannot stress how friendly the staff were during our stay, which made up for some of the shortcomings.

6

Riad

Feb 11, 2023

·

Stayed 2 nights

The place super elegant but it lacks the personal attention from the owner/ management. I was there fir only 2 days, but no one was able to fix my Maine door as i had to get someone from the reception to open the door for me EVERY time. Then the whole hotel runs out of hot waters for my entire stay.. so no shower. The staff should be able to take care of those situations, but was able to do anything.

10

James

Feb 17, 2025

·

Stayed 6 nights

Great location near restaurants, Santa Lucia hill, easy walk to shops. Quaint rooms, quiet at night, tasty breakfast. Quiet pool area to relax - however the pool is extremely cold.

8

Robert

Feb 25, 2025

·

Stayed 1 night

Hotel interior and garden were great neighborhood was a little bohemian for my likes pool was too cold to be useful pool area was too shady to lay out and relax in sun.

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Cleanliness

Feedback is mixed: many found rooms and linens clean, while others reported dusty surfaces, mould in showers, stained or tired bedding, and floors not properly vacuumed.

Related guest reviews

10

Joseph Daniel

Jul 10, 2024

·

Stayed 7 nights

Good safe location. Nice and helpful staff. Rooms were well maintained and clean

4

Mark

Nov 2, 2025

·

Stayed 5 nights

This is not a 5 star hotel. The photos are misleading, this property is in urgent need of a refresh. Tired decor, broken fixtures and stained, lumpy bedding. The location is very good and the pool area could be nice but it’s currently very overgrown with freezing cold water.

4

Hernan

Jul 11, 2024

·

Stayed 4 nights

Not a boutique hotel. Horrible furniture, lobby area, and decorations, cluttered. Building has a niece architecture features. The room did not feel clean: the window stool and curtains full of dust, the filty area rug oldy, the edges of the glass shower area filty with mold, that area was never deep cleaned; location not in a save area. Couldnt cancel the reservation. Big dissapointment.

8

allan

Dec 6, 2024

·

Stayed 5 nights

Excellent location and bed and linens clean and soft. Nice touches with chocolate, wine and water upon arrival. The only downside was the bathroom shower was very mouldy, and the building inside needs a deep cleaning. Other thank that it was great.

8

Dusten

May 26, 2024

·

Stayed 2 nights

Lovely boutique hotel with friendly staff. Great concept hotel with some cool aspects and decor. Our suite room was spacious, but the bed was very uncomfortable to our liking (too soft and lumpy) and the linens and bathroom were not exceptionally clean. The breakfast was good! The location was nice, easy to walk to restaurants and attractions.

10

Stacey

Jun 28, 2025

·

Stayed 3 nights

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

10

Susan

Dec 26, 2025

·

Stayed 1 night

Clean and quiet. Great neighbourhood.

2

Karen

Jan 26, 2026

·

Stayed 7 nights

Non-working A/C in our room. Promised to fix it and didn’t and they finally moved us to another room. We had a leaky toilet. A strong rainstorm came one evening and there must have been an opening in the roof because our ceiling became wet and rainwater entered our room at floor level and pooled up on the floor. During our seven day stay our room was never vacuumed. Also, some housekeeping touchup work is necessary. An example was a significant buildup of dust on the shelf above the headboard. On the positive side, the hotel is in a convenient location, and all of the staff were quite friendly, however, not proactive enough to remedy the issues we faced.

10

dennis

Oct 10, 2023

·

Stayed 2 nights

First off, customer service was the best. Ricardo, Juan Pablo and the rest of the staff were amazing and very accomodating. Everyone was nice and helpful. The hotel is clean and breakfast was great too. Location was perfect as it was walking distance to a bunch of restaurants, subway, and some sights like san cristobal hill. Will definitely come back here if we are ever in Santiago Chile.

4

Stephen

Dec 22, 2024

·

Stayed 2 nights

Our room was very dirty. The floor was extremely dirty and the corners of the bedroom and the bathroom had dirt that I believe had been there for years.

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Rooms

Many rooms are spacious, characterful, and quiet, with some offering terraces or pleasant courtyard outlooks. However, creaky floorboards and dated furnishings are recurring, and a few guests found beds uncomfortable or encountered minor maintenance issues.

Related guest reviews

10

Richard

Oct 1, 2023

·

Stayed 1 night

Lovely boutique hotel, spacious rooms, very helpful and friendly staff , decent included breakfasts, grand public areas, in a convenient location for sightseeing, restaurants and nightlife

8

vincent

Nov 16, 2024

·

Stayed 3 nights

Great staff, location but the bed was horrible.

4

Mark

Nov 2, 2025

·

Stayed 5 nights

This is not a 5 star hotel. The photos are misleading, this property is in urgent need of a refresh. Tired decor, broken fixtures and stained, lumpy bedding. The location is very good and the pool area could be nice but it’s currently very overgrown with freezing cold water.

8

Dusten

May 26, 2024

·

Stayed 2 nights

Lovely boutique hotel with friendly staff. Great concept hotel with some cool aspects and decor. Our suite room was spacious, but the bed was very uncomfortable to our liking (too soft and lumpy) and the linens and bathroom were not exceptionally clean. The breakfast was good! The location was nice, easy to walk to restaurants and attractions.

10

Stacey

Jun 28, 2025

·

Stayed 3 nights

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

8

Mark

Jun 16, 2024

·

Stayed 6 nights

Great service with friendly staff. Central location in the old part of the city with some good restaurants and cafes in nearby streets. My only criticism was the floors were really creaky and the room was cool even with the split aircon turned to heat. The breakfast room was also cool and dark in the mornings.

10

Amy

Jan 2, 2026

·

Stayed 3 nights

The room was very comfortable. It was spacious and we had a surprise terrace area we weren’t expecting.

2

Karen

Jan 26, 2026

·

Stayed 7 nights

Non-working A/C in our room. Promised to fix it and didn’t and they finally moved us to another room. We had a leaky toilet. A strong rainstorm came one evening and there must have been an opening in the roof because our ceiling became wet and rainwater entered our room at floor level and pooled up on the floor. During our seven day stay our room was never vacuumed. Also, some housekeeping touchup work is necessary. An example was a significant buildup of dust on the shelf above the headboard. On the positive side, the hotel is in a convenient location, and all of the staff were quite friendly, however, not proactive enough to remedy the issues we faced.

10

Antony

Feb 19, 2024

·

Stayed 2 nights

This was our 3rd visit to Santiago (2018, January 2024 and in February following a trip to Antarctica). This was our favourite hotel from a location perspective, very close to Lastarria. The hotel itself was an oasis in Santiago and we enjoyed sitting by the small pool/garden. Rooms were very conformable and we would happily stay here again if we returned to Santiago. Some feedback to the hotel, firstly thanks for a wonderful stay. We would have expected tea/coffee facilities in the room or complimentary tea/coffee in the bar area. The honesty bar was a little confusing, we ended up having to purchase a bottle of red wine when we only wanted a glass. Electrical sockets near the bedside would be useful...

10

Karen

Mar 21, 2025

·

Stayed 3 nights

The hotel was well situated. Close to restaurants and shopping. All within walking distance. Rooms were very quaint and spacious however the floorboards, as beautiful as they were, did creak good breakfast and a beautiful outdoor patio with pool. Staff was amazing. Very helpful and personable, arranging tours and taxis for us from airport and to seaport.

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Service

Service is widely praised as friendly, helpful, and accommodating, with staff assisting with transport, tours, and special requests. A few guests cited slow or unresponsive management in resolving issues, but these were exceptions.

Related guest reviews

10

Herman

Aug 3, 2025

·

Stayed 1 night

Great little boutique hotel conveniently located near parks, cafes, restaurants, all walking distance. Reached out to the hotel day before arrival and they arranged a ride from the airport. (If you can, give them more time!). Checking was smoothly, personnel very helpful. Got a spacious upgraded room.

2

Michael

Dec 2, 2022

·

Stayed 3 nights

Very frustrated with management. Our flight on Avianca was cancelled and they put us on an earlier flight which meant we didn’t need the hotel room the last night. I had hotels.com notify the hotel over a week before we’re were due there. They tried reaching the hotel. Never received a response. So when we arrived for our 4 night (turned 3 night stay) I asked the manager. He said he’d get back to me. We asked repeatedly and kept getting told they were “checking”. Three days later we left with no response from anyone. I wouldn’t stay there again. Totally unacceptable. Also the floors squeak so loudly it’s terrible crossi by the room. Breakfast is skimpy but we found out on the second day you can ask for eggs.

10

Cynthia

Feb 9, 2026

·

Stayed 4 nights

The staff, especially the front desk were fabulous.

10

robert

Jan 13, 2023

·

Stayed 19,359 nights

They staff was very accommodating and the room was wonderful. The shower was on par and shower gel and shampoo was wonderful. The backside of the property was also very relaxing by the pool

10

Stacey

Jun 28, 2025

·

Stayed 3 nights

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

10

Sonia

Nov 14, 2025

·

Stayed 2 nights

Perfect location, very helpful and kind staff.

10

Elizabeth

Mar 9, 2025

·

Stayed 2 nights

Staff was excellent, friendly and knowledgable!

10

Rachel

Apr 19, 2023

·

Stayed 3 nights

We had the loveliest stay at Casa Bueras! The room was beautiful & comfortable. The staff was so kind, helpful, and took very good care of us—the coffee when we arrived from the airport & making sure we had everything we needed. Perfect area close to everything, which made it easy to explore. Hope to come back & stay! Lovely!

2

Karen

Jan 26, 2026

·

Stayed 7 nights

Non-working A/C in our room. Promised to fix it and didn’t and they finally moved us to another room. We had a leaky toilet. A strong rainstorm came one evening and there must have been an opening in the roof because our ceiling became wet and rainwater entered our room at floor level and pooled up on the floor. During our seven day stay our room was never vacuumed. Also, some housekeeping touchup work is necessary. An example was a significant buildup of dust on the shelf above the headboard. On the positive side, the hotel is in a convenient location, and all of the staff were quite friendly, however, not proactive enough to remedy the issues we faced.

10

dennis

Oct 10, 2023

·

Stayed 2 nights

First off, customer service was the best. Ricardo, Juan Pablo and the rest of the staff were amazing and very accomodating. Everyone was nice and helpful. The hotel is clean and breakfast was great too. Location was perfect as it was walking distance to a bunch of restaurants, subway, and some sights like san cristobal hill. Will definitely come back here if we are ever in Santiago Chile.

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Location

Excellent, central, and very walkable location near Lastarria, restaurants, museums, and metro access. Some guests felt the surrounding area could seem sketchy and advised caution, while others reported feeling safe.

Related guest reviews

10

Gerry

Mar 17, 2025

·

Stayed 4 nights

Lovely hotel with character. Friendly and helpful staff. Excellent location with 15min flat walk to main square area / cathedral and great eating district close by.

10

Grant

May 24, 2025

·

Stayed 2 nights

Fabulous central location. Walkable to the most things. Staff were amazing! Great rooms and a stunning courtyard for breakfast

10

Herman

Aug 3, 2025

·

Stayed 1 night

Great little boutique hotel conveniently located near parks, cafes, restaurants, all walking distance. Reached out to the hotel day before arrival and they arranged a ride from the airport. (If you can, give them more time!). Checking was smoothly, personnel very helpful. Got a spacious upgraded room.

4

Hernan

Jul 11, 2024

·

Stayed 4 nights

Not a boutique hotel. Horrible furniture, lobby area, and decorations, cluttered. Building has a niece architecture features. The room did not feel clean: the window stool and curtains full of dust, the filty area rug oldy, the edges of the glass shower area filty with mold, that area was never deep cleaned; location not in a save area. Couldnt cancel the reservation. Big dissapointment.

10

Lisa

May 30, 2023

·

Stayed 2 nights

This hotel is very conveniently located in what I would call the touristy area of the city. Everything is within walkable distance. As a single female traveler, I felt very safe. The staff were all very friendly and helpful.

8

Carolyn

Jun 20, 2024

·

Stayed 9 nights

The staff were excellent. The bathroom was a great size and the room was decent. The floors were incredibly creaky. The last two nights there were issues with no electricity/heat and no hot water. The breakfast offerings were not very substantial. While the neighborhood is a little sketchy, it is very walkable to points of interest. I cannot stress how friendly the staff were during our stay, which made up for some of the shortcomings.

10

Basil

Jan 21, 2024

·

Stayed 3 nights

The hotel is an oasis in downtown Santiago, close to many attractions in a very walkable area of town. We were warned not to carry our phones out in view. Street crime is an issue for tourists

10

Philippe

Nov 12, 2025

·

Stayed 4 nights

L’hôtel est tranquille bien qu’il soit près d’un quartier animé. Plusieurs restaurants proches, métro à cinq minutes à pied. Le jardin est joli et calme.

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10

Mark

Mar 9, 2025

·

Stayed 1 night

Great boutique hotel. Nice location. Convenient to all major sites

10

James

Feb 17, 2025

·

Stayed 6 nights

Great location near restaurants, Santa Lucia hill, easy walk to shops. Quaint rooms, quiet at night, tasty breakfast. Quiet pool area to relax - however the pool is extremely cold.

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Dining

Breakfast is included and ranges from tasty with good coffee to basic or repetitive, with one report of a missed service. There is no full-service restaurant or room service, and the bar offering is minimal.

Related guest reviews

6

Emilse Adriana

Jan 22, 2026

·

Stayed 2 nights

Elegí este hotel porque viajé específicamente para asistir a un espectáculo a la noche y la idea era cenar en el hotel. Había leído en las especificaciones "Acerca de esta propiedad" dos puntos distintos: 1 - Desayuno continental incluido y 2 - Restaurante. Luego en "Ver toda la información de esta propiedad" otros dos puntos: Desayuno Desayuno continental incluido Se sirve todos los días de 08:00 a 11:00 etc. Luego: Comida y bebida Bar-cafetería Un bar o lounge Hice el check in alrededor de las 16hs. La idea era comer un sandwich o algo liviano en el bar y salir a recorrer la ciudad, pero me informaron que en el bar sólo hay barras de cereal y snacks (no era algo del momento sino que es la única comida que ofrecen). Pregunté a qué hora abría el restaurante y me respondieron que es para desayunar. Volví a preguntar, por si me había expresado mal o por si había no entendido. Pero no: el restaurante sólo sirve el desayuno, no es para cenar. No entiendo por qué lo venden como hotel con restaurante. Un fiasco. No lo recomiendo en absoluto.

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10

Eduardo

Feb 20, 2022

·

Stayed 1 night

Todo impecable, solo el bar no estaba completamente funcional

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6

Simon

Aug 28, 2024

·

Stayed 5 nights

Three star hotel maybe. It was more 'style' over 'substance'. The Queen Suite is quite a tight room (appreciating that the bathroom and terrace are a good size). The large sliding window in the bathroom did not lock and could be opened from outside. Felt that corners were being cut - bath towels not that large, individual packs of tissues, fridge shelves broken, very poor access to sockets; old (small) tv. Front desk were excellent. Staff at breakfast - average. They did not keep an eye on what needed restocking; and one person was not enough to make drinks and cook eggs. After 5 nights, the breakfast became very repetitive and limited. Only a set number of croissants put out - and often ran out quickly.

10

Jason

May 4, 2025

·

Stayed 2 nights

5 stars for the hotel, however 3 stars for the breakfast. A very cheap breakfast..

8

David

Nov 12, 2023

·

Stayed 1 night

Staff were excellent, as was location. Room fully satisfactory. Unfortunately, the breakfast cook/server didn’t show up for work, and the hotel didn’t have back up so no breakfast. Most likely a one-off issue, but recommend the hotel have backup plans.

8

Irma

Jul 15, 2024

·

Stayed 6 nights

Unfortunately DOSENT have a “regular” restaurant neither a bar…

10

Stacey

Jun 28, 2025

·

Stayed 3 nights

The hotel staff was really accommodating and attentive. The breakfast was delicious and our room was spacious and quiet. Also, the hotel is neat, clean and beautifully decorated!

10

Thais

Jul 17, 2025

·

Stayed 6 nights

Hotel excepcional! Com Certeza iremos querer voltar! Quarto impecável, funcionários hiper gentis! Café da manhã uma delícia! Tudo perfeito para receber os hóspedes! Amamos!

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10

Nicole

Dec 19, 2024

·

Stayed 1 night

It’s well located and small hotel Good breakfast Cappuccino are great

10

Antony

Feb 19, 2024

·

Stayed 2 nights

This was our 3rd visit to Santiago (2018, January 2024 and in February following a trip to Antarctica). This was our favourite hotel from a location perspective, very close to Lastarria. The hotel itself was an oasis in Santiago and we enjoyed sitting by the small pool/garden. Rooms were very conformable and we would happily stay here again if we returned to Santiago. Some feedback to the hotel, firstly thanks for a wonderful stay. We would have expected tea/coffee facilities in the room or complimentary tea/coffee in the bar area. The honesty bar was a little confusing, we ended up having to purchase a bottle of red wine when we only wanted a glass. Electrical sockets near the bedside would be useful...

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $180
15 $180	16 $164	17 $150	18 $157	19 $168	20 $245	21 $140
22 $157	23 $130	24 $141	25 $176	26 $248	27 $248	28 $155
29 $117	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
		1 $105	2 $195	3 $171	4 $168	5 $182
6 $180	7 $151	8 $127	9 $104	10 $139	11 $124	12 $138
13 $150	14 $181	15 $148	16 $145	17 $204	18 $130	19 $183
20 $160	21 $208	22 $176	23 $180	24 $132	25 $193	26 $165
27 $194	28 $130	29 $213	30 $213	31 $185

Casa Bueras Boutique Hotel

Prices for Casa Bueras Boutique Hotel

Monthly average prices

About this property

Location

Room options

Standard Single Room, 1 King Bed

Suite

Junior Suite, Terrace

Superior Room, 1 King Bed

Deluxe Room

Standard Room, Accessible (Handicap Room)

Guest reviews of Casa Bueras Boutique Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Casa Bueras Boutique Hotel

Prices for upcoming dates