Silver Fern Lodge
US$56
/ night
Avg. for October
Prices for Silver Fern Lodge
Select dates to see prices and availability
US$56
/ night
Avg. for October
Monthly average prices
Nightly prices at Silver Fern Lodge average US$41 in the cheapest month (June) and US$94 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$94 |
| February | US$76 |
| March | US$80 |
| April | US$74 |
| May | US$47 |
| June | US$41 |
| July | US$55 |
| August | US$48 |
| September | US$53 |
| October | US$56 |
| November | US$58 |
| December | US$88 |
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Oct · US$56
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Most expensive: January (~US$94)
Cheapest: June (~US$41)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this motel include concierge services, bicycle tour information, and bike parking.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this motel include concierge services, bicycle tour information, and bike parking.
Business amenities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service (during limited hours).
Rooms
Make yourself at home in one of the 28 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers and free tea bags/instant coffee, and housekeeping is provided daily.
Location
A stay at Silver Fern Lodge places you in the heart of Taupō, within a 5-minute drive of Lake Taupō and Taupō Marina and Boat Ramp. This motel is 1.3 mi (2.1 km) from A.C. Baths and 1.9 mi (3.1 km) from Taupō Hot Springs.
What's nearby
Lake Taupō(0.5 Miles)
Taupō i-SITE Visitor Information Centre(0.6 Miles)
Taupō Museum and Art Gallery(0.7 Miles)
Waikato River(0.8 Miles)
Taupō Marina and Boat Ramp(0.8 Miles)
Spa Thermal Park(1 Miles)
A.C. Baths(1.4 Miles)
Golf Club Taupō(1.6 Miles)
Taupō Hot Springs(2.1 Miles)
Waipahihi Botanical Gardens(2.3 Miles)
Three Mile Bay(2.8 Miles)
Wairakei Geothermal Power Station(3.1 Miles)
Huka Falls(3.7 Miles)
Craters of the Moon(3.9 Miles)
Four Mile Bay(4 Miles)
The preferred airport for Silver Fern Lodge is Taupō Airport (TUO)(4.8 Miles)
Parking
Non-smoking rooms
Room service
Tour desk
Housekeeping
Garden
Location
118 Tamamutu Street, Taupō Central, Taupō, New Zealand
Lake Taupō (0.5 Miles)
Taupō i-SITE Visitor Information Centre (0.6 Miles)
Taupō Museum and Art Gallery (0.7 Miles)
Waikato River (0.8 Miles)
Taupō Marina and Boat Ramp (0.8 Miles)
Spa Thermal Park (1 Miles)
Room options
6
Family Room
Room details
1 Extra-Large Double Bed
and 1 Bunk Bed
Sleeps 4
312 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
8
Two Bedroom Apartment
Room details
2 Extra-Large Double Beds
Sleeps 4
258 ft²
Air ConditioningHeatingWi-Fi (Free)
10
Three Bedroom Apartment
Room details
3× Large Double Beds
and 1 Bunk Bed
Sleeps 8
484 ft²
Separate Dining AreaAir ConditioningHeatingWi-Fi (Free)Patio
8
Executive Room Lake View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
280 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
6
Superior Room
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
237 ft²
BalconyAir ConditioningHeatingWi-Fi (Free)
12
Standard Room with Communal Bathroom
Room details
1 Large Double Bed
and 1 Bunk Bed
Sleeps 4
215 ft²
BalconyAir ConditioningWi-Fi (Free)Communal Kitchen
Guest reviews of Silver Fern Lodge
7.5
Good
Based on 1,561 verified reviews
Who stays here?
Business
3%
Couple
46%
Family
26%
Group
17%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Silver Fern Lodge, travellers describe a budget base with occasional lake glimpses, but experiences vary widely, with recurring comments about dated facilities, inconsistent cleanliness, and intermittent issues with hot water, heating and maintenance.
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What guests think
At Silver Fern Lodge, travellers describe a budget base with occasional lake glimpses, but experiences vary widely, with recurring comments about dated facilities, inconsistent cleanliness, and intermittent issues with hot water, heating and maintenance.
Many guests find the location walkable to town and the lake, with on-site parking that can be narrow or limited. Service feedback is mixed: numerous mentions of friendly staff sit alongside reports of restricted reception hours, slow responses, and occasional rudeness. Rooms are often spacious and some have balconies or partial lake views, but others report uncomfortable beds (including two singles joined as a 'king'), corridor noise, and worn furnishings or minor faults. Expect a simple, budget stay where value and location are the main draws, but standards can be uneven.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are basic: a communal kitchen is available but often left unclean and some appliances are broken. On-site parking exists but can be narrow or limited, there is no lift, and recurring reports cite weak hot water and unreliable heating or air conditioning.
Related guest reviews
6
Karina
21 Aug 2025
·
Stayed 2 nights
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
6
Krista
28 May 2024
·
Stayed 1 night
Althought the staff were friendly and helpful,the lodge kitchen had sub-standard cooking equipment eg frypans and no coffee plunger, grater etc.The water in the tap was not hot enough to actually wash dishes and kill bacteria. The shower water temperature also was warm only and could not be increased to have a hot shower, to the point that I chose not to shower because of the cold. Generally things are run down, eg no towel hook in shower, non-fitting shower curtain, broken things not fixed. I would not stay at this place again
Althought the staff were friendly and helpful,the lodge kitchen had sub-standard cooking equipment eg frypans and no coffee plunger, grater etc.The water in the tap was not hot enough to actually wash dishes and kill bacteria. The shower water temperature also was warm only and could not be increased to have a hot shower, to the point that I chose not to shower because of the cold. Generally things are run down, eg no towel hook in shower, non-fitting shower curtain, broken things not fixed. I would not stay at this place again
4
Heaven
8 Aug 2024
·
Stayed 2 nights
This place used to be really good but now it's gone downhill for sure! Wouldn't take much to fix up, - Staff need to be more present, had a family next to me with their kids up and down the hallway knocking on doors till 2am. - Paid for delux room x2 nights never got any new linen or room clean, and the bathroom still had hair in it. - Kitchen appliances are terrible none of the ovens work and the one that semi works is disgustingly dirty you'll smoke out the whole 2nd floor if you turn it on. - The ONLY thing this place has going for it is location. Really sucks because I've been here before and it was really good but I don't know if it had new owners oe what but it's shocking now! And I won't be back there again
This place used to be really good but now it's gone downhill for sure! Wouldn't take much to fix up, - Staff need to be more present, had a family next to me with their kids up and down the hallway knocking on doors till 2am. - Paid for delux room x2 nights never got any new linen or room clean, and the bathroom still had hair in it. - Kitchen appliances are terrible none of the ovens work and the one that semi works is disgustingly dirty you'll smoke out the whole 2nd floor if you turn it on. - The ONLY thing this place has going for it is location. Really sucks because I've been here before and it was really good but I don't know if it had new owners oe what but it's shocking now! And I won't be back there again
8
Gaye
17 Jun 2023
·
Stayed 1 night
Good location. No lift.
Good location. No lift.
8
Phil
1 Jul 2024
·
Stayed 1 night
Clean and tidy motel. Car park was full, so had to park out on roadside
Clean and tidy motel. Car park was full, so had to park out on roadside
8
Ciara
4 Jan 2024
·
Stayed 3 nights
Good walkable location with on-site parking. Our room was spacious and equipped with a fridge, kettle and sink but there is also a big kitchen / dining area on-site with all the basic facilities that you need to get by. We stayed New Years Day so there was noise between 2am and 4am from late-homers, but the other nights were fine noise wise, just the odd door banging.
Good walkable location with on-site parking. Our room was spacious and equipped with a fridge, kettle and sink but there is also a big kitchen / dining area on-site with all the basic facilities that you need to get by. We stayed New Years Day so there was noise between 2am and 4am from late-homers, but the other nights were fine noise wise, just the odd door banging.
8
Annie
2 Sept 2023
·
Stayed 1 night
Place looking run down, car stops most were knocked over, cobblestones on left of entry need fixing, grass verge needs filling and grassed. Tea, coffee, wine glasses and glasses provided but no plates or any cutlery and worse of all no teaspoon to stir my coffee had to ring after hours to request. Clock on wall is faulty, wrong time as clock hand gets stuck might as well bin it if you can't replace it. Place was noisy up to midnight lots of doors banging and loud voices in hallway. Shower box need body wash caddy removed if you are never going to fill it, what's the point of having shower foam sitting outside of the shower box. The double sided tape left on inside of shower box needs to be removed obviously a soap dispenser was removed but nobody bothered to tidy the area. Air con unit needs servicing it was a cold night and unit could not blow heat the air was on cool no matter what I change the setting to. Only thing great about the place was the comfy clean bed.
Place looking run down, car stops most were knocked over, cobblestones on left of entry need fixing, grass verge needs filling and grassed. Tea, coffee, wine glasses and glasses provided but no plates or any cutlery and worse of all no teaspoon to stir my coffee had to ring after hours to request. Clock on wall is faulty, wrong time as clock hand gets stuck might as well bin it if you can't replace it. Place was noisy up to midnight lots of doors banging and loud voices in hallway. Shower box need body wash caddy removed if you are never going to fill it, what's the point of having shower foam sitting outside of the shower box. The double sided tape left on inside of shower box needs to be removed obviously a soap dispenser was removed but nobody bothered to tidy the area. Air con unit needs servicing it was a cold night and unit could not blow heat the air was on cool no matter what I change the setting to. Only thing great about the place was the comfy clean bed.
4
Harry
8 Jan 2025
·
Stayed 1 night
Tired, worn old motel in need of update. Patched drywalls need paint. Terrible queen bed - woke up with sore back. Communal kitchen is barely functional - 2 electric stoves broken but 1 gas stove worked, dishwasher broken, no tea/paper towels to dry dishes (and you're expected to clean up). Clean dishes, cutlery and utensils were wet. Would not recommend.
Tired, worn old motel in need of update. Patched drywalls need paint. Terrible queen bed - woke up with sore back. Communal kitchen is barely functional - 2 electric stoves broken but 1 gas stove worked, dishwasher broken, no tea/paper towels to dry dishes (and you're expected to clean up). Clean dishes, cutlery and utensils were wet. Would not recommend.
6
Brydie
16 Jun 2024
·
Stayed 1 night
Clean and tidy. Was greeted at reception by friendly staff on arrival, however no staff on reception the next morning and it was afer 8.30am. Heat pump in room was not very effective and was disappointed to find hotwater ran out and had a cold shower. Paid accomodation should not run out of hot water.
Clean and tidy. Was greeted at reception by friendly staff on arrival, however no staff on reception the next morning and it was afer 8.30am. Heat pump in room was not very effective and was disappointed to find hotwater ran out and had a cold shower. Paid accomodation should not run out of hot water.
10
Steven
17 Nov 2024
·
Stayed 2 nights
Parking is tight - so a smaller car is preferable. There was no room service, but we were only there for the weekend so we didn't mind
Parking is tight - so a smaller car is preferable. There was no room service, but we were only there for the weekend so we didn't mind
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: several guests found rooms clean and tidy, but many noted dirty bathrooms, mould, dust or stains, and communal kitchens left unclean by users.
Related guest reviews
8
Elisa
28 Oct 2023
·
Stayed 1 night
Great location, clean and tidy.
Great location, clean and tidy.
6
Karina
21 Aug 2025
·
Stayed 2 nights
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
4
Xiangwen
27 Oct 2024
·
Stayed 1 night
Dirty
Dirty
4
Gordon
20 Jun 2025
·
Stayed 1 night
The spare pillow and blanket had blood marks on them. Reception was not manned till after 3pm and no one there in the morning for departure. The Bathroom had a lot of mould in the shower area
The spare pillow and blanket had blood marks on them. Reception was not manned till after 3pm and no one there in the morning for departure. The Bathroom had a lot of mould in the shower area
8
David
16 Dec 2025
·
Stayed 1 night
Clean, tidy and surprisingly comfortable room
Clean, tidy and surprisingly comfortable room
2
Damien
24 Mar 2025
·
Stayed 1 night
Very dusty room
Very dusty room
4
Angela
8 Oct 2024
·
Stayed 1 night
Rooms need better cleaning- mould in shower vent in the ceiling, sink was blocked, better cleaning in rooms required. Outside gardens and rubbish need attending to.
Rooms need better cleaning- mould in shower vent in the ceiling, sink was blocked, better cleaning in rooms required. Outside gardens and rubbish need attending to.
4
Daniel
2 Mar 2023
·
Stayed 1 night
I moved the couch out from the wall and there was old takeaway packaging and balls of dust. The basin had someone else's hair still in it The towel rail was falling off the wall The aircon remote holder was falling off the wall There was old mould stains above the shower The bathroom door handle was damaged and had to be used by turning upwards When checking in the check in form had a condition that you had to wash and dry their own dishes otherwise an extra cost would be passed on. No staff at reception on checkout (reception was closed and locked up). For the cost of the room $170 there were no in room kitchen facilities inc cutlery (that I could find).
I moved the couch out from the wall and there was old takeaway packaging and balls of dust. The basin had someone else's hair still in it The towel rail was falling off the wall The aircon remote holder was falling off the wall There was old mould stains above the shower The bathroom door handle was damaged and had to be used by turning upwards When checking in the check in form had a condition that you had to wash and dry their own dishes otherwise an extra cost would be passed on. No staff at reception on checkout (reception was closed and locked up). For the cost of the room $170 there were no in room kitchen facilities inc cutlery (that I could find).
6
Marlo
3 Jan 2026
·
Stayed 1 night
Staff was nice. Room was dirty. Trash was in the bin when I arrived. Fridge was broken and smelly. Other guests were loud and running around the hall. Bathroom was really dirty with dust and dirt everywhere. Bed was old and uncomfortable. It was fine but I won’t be back.
Staff was nice. Room was dirty. Trash was in the bin when I arrived. Fridge was broken and smelly. Other guests were loud and running around the hall. Bathroom was really dirty with dust and dirt everywhere. Bed was old and uncomfortable. It was fine but I won’t be back.
8
Julien
22 Feb 2025
·
Stayed 1 night
Il s'agit dun établissement plus proche de lauberge de jeunesse que d'un hotel ou lodge. Accueil lambda. Les chambres sont bien, assez spacieuses. La salle de bain est dans un etat moyen (mobilier cassé et propreté). La cuisine commune est assez bien équipée mais pas vraiment propre. Le lieu reste assez calme apres une certaine heure.
Il s'agit dun établissement plus proche de lauberge de jeunesse que d'un hotel ou lodge. Accueil lambda. Les chambres sont bien, assez spacieuses. La salle de bain est dans un etat moyen (mobilier cassé et propreté). La cuisine commune est assez bien équipée mais pas vraiment propre. Le lieu reste assez calme apres une certaine heure.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are a mixed bag: many are spacious, some with balconies or partial lake views, but numerous reviews mention uncomfortable beds (including two singles pushed together as a king), corridor noise, and dated furnishings or minor maintenance issues.
Related guest reviews
8
Denis
9 Oct 2025
·
Stayed 1 night
The room and bathroom wete needing redecoration. The bathroon shower and bath was untidy and deteriorating. The blinds were broken. A few dents in the walls.
The room and bathroom wete needing redecoration. The bathroon shower and bath was untidy and deteriorating. The blinds were broken. A few dents in the walls.
4
Benjamin
19 Nov 2023
·
Stayed 1 night
Clean enough. Good location. Basic, BASIC stay. 2 twins pushed together is not a king, and the sofa bed was a joke. Unfortunately, we didn't find out what it was and how bad it was until after front desk hours. Basic place, good location, wouldn't stay again though.
Clean enough. Good location. Basic, BASIC stay. 2 twins pushed together is not a king, and the sofa bed was a joke. Unfortunately, we didn't find out what it was and how bad it was until after front desk hours. Basic place, good location, wouldn't stay again though.
6
Leo
16 May 2025
·
Stayed 1 night
The so called city view was a view of the fence and parking lot. The bed was extremely uncomfortable and had a gap in the centre.
The so called city view was a view of the fence and parking lot. The bed was extremely uncomfortable and had a gap in the centre.
8
Raymond
2 Mar 2023
·
Good position. Inadequate soundproofing. Could hear people on the toilet next door. Strong smell of cooking. Needed to provide some basic cutlery. Room looked tired
Good position. Inadequate soundproofing. Could hear people on the toilet next door. Strong smell of cooking. Needed to provide some basic cutlery. Room looked tired
4
Angela
25 Apr 2025
·
Stayed 1 night
We would not stay here again. It was fairly clean in the room but the smell in it when we arrived was awful. After a long drive we wanted to relax for awhile but the smell combined with the uncomfortable bed to sit on meant we sprayed the room & left right away for a few hours despite it being so cold out. When we came back the smell was better in the room. The room had 1 mug, spoon and tiny pottle milk - there were 2 of us staying. The bed is one of the most uncomfortable beds I've ever slept on to the point where I got up with a sore back & had to take painkillers for the trip home. You could hear the springs in the bed popping with any movement & the pillows were also uncomfortable. Yes the room looks like the pics online but it's more run down in person, frayed carpet, old beds & I didn't even want to sit on the sofa. The desk chair was also broken. There is a heat pump but you can feel the cold coming through the ranch slider to the balcony. The bathroom was clean & there are lots of toiletries available which was nice. However the showerhead is very low & not adjustable so I had to duck quite a bit to use (I'm 6ft). The extractor fan was aggressively loud, you could hear it from the main room loudly & you couldn't turn it off - it came on with the light. Overall, would not recommend this place at all. Would never stay again & wish we could have gotten our money back to go somewhere else as soon as we had arrived.
We would not stay here again. It was fairly clean in the room but the smell in it when we arrived was awful. After a long drive we wanted to relax for awhile but the smell combined with the uncomfortable bed to sit on meant we sprayed the room & left right away for a few hours despite it being so cold out. When we came back the smell was better in the room. The room had 1 mug, spoon and tiny pottle milk - there were 2 of us staying. The bed is one of the most uncomfortable beds I've ever slept on to the point where I got up with a sore back & had to take painkillers for the trip home. You could hear the springs in the bed popping with any movement & the pillows were also uncomfortable. Yes the room looks like the pics online but it's more run down in person, frayed carpet, old beds & I didn't even want to sit on the sofa. The desk chair was also broken. There is a heat pump but you can feel the cold coming through the ranch slider to the balcony. The bathroom was clean & there are lots of toiletries available which was nice. However the showerhead is very low & not adjustable so I had to duck quite a bit to use (I'm 6ft). The extractor fan was aggressively loud, you could hear it from the main room loudly & you couldn't turn it off - it came on with the light. Overall, would not recommend this place at all. Would never stay again & wish we could have gotten our money back to go somewhere else as soon as we had arrived.
6
Waiarangi
4 Apr 2025
·
Stayed 1 night
Disappointed I thought the room I booked online was the room I was going to stay in but was given something very different
Disappointed I thought the room I booked online was the room I was going to stay in but was given something very different
8
JOHN
5 Oct 2025
·
Stayed 1 night
Spacious room with glimpse of Lake from the balcony. Honestly great value for money .
Spacious room with glimpse of Lake from the balcony. Honestly great value for money .
4
Edwina
17 Nov 2025
·
Stayed 1 night
Booked a city view room, but didn't get one. One of the blinds was completely broken so light came in through the night. No remote control for the TV, but by the time I realised the reception had closed.
Booked a city view room, but didn't get one. One of the blinds was completely broken so light came in through the night. No remote control for the TV, but by the time I realised the reception had closed.
8
Adrianne
12 Nov 2024
·
Stayed 6 nights
Stayed 6 nights solo, the hotel staff were great. Very friendly and helpful. My room 210 had its own balcony which I could see the lake from. Only a 10 minute walk into town, local museum etc. Unfortunately the fridge was not working properly but I'm sure easily fixed. The QS bed was comfortable and quiet later at night so slept well also. I'd stay here again for sure.
Stayed 6 nights solo, the hotel staff were great. Very friendly and helpful. My room 210 had its own balcony which I could see the lake from. Only a 10 minute walk into town, local museum etc. Unfortunately the fridge was not working properly but I'm sure easily fixed. The QS bed was comfortable and quiet later at night so slept well also. I'd stay here again for sure.
6
Logan
17 Apr 2023
·
Stayed 1 night
Balcony was dodgy as rail wasnt fixed to wall, drapes had massive stains you could see from outside. Part of the kitchenet was pealing off. Bathroom had double sided tape where things use to be fixed to walls. No welcome package or things to do in the room. Has promise to be an amazing place needs work in rooms to be fixed
Balcony was dodgy as rail wasnt fixed to wall, drapes had massive stains you could see from outside. Part of the kitchenet was pealing off. Bathroom had double sided tape where things use to be fixed to walls. No welcome package or things to do in the room. Has promise to be an amazing place needs work in rooms to be fixed
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AI-generated summary based on recent guest reviews
Service
Service is inconsistent: many guests praise friendly and helpful staff, while others report limited reception hours, slow or no responses, booking/accessibility mishaps, and occasional rudeness.
Related guest reviews
4
Hikaurua
4 Jun 2025
·
Stayed 5 nights
Short stay. Couldn’t find any receptionist. Couldn’t get any fresh towels. We left 2 days earlier and got a new hotel.
Short stay. Couldn’t find any receptionist. Couldn’t get any fresh towels. We left 2 days earlier and got a new hotel.
2
Rachel
14 Apr 2023
·
The management were really unhelpful & rude :( We went able to access internet in our bedroom & were informed they would organise a technician to come support the following day and/or provide an internet USB stick - next day - no support, when we spoke to management they were really dismissive and said they would organise something for the next day…. Waited at the front counter on one occasion for 30 minutes! Had two different guests walk past and call the manager for me as we were travelling internationally and didn’t have mobile usage. Honestly would have survived without internet of course; the issue was the staff lying about offering support, being met with aggressive body language, lack of communication between staff - (also there was no onsite parking as advertised…) I feel like all our concerns were minor, but became quite infuriating due to the poor support received. We actually left the second night because we couldn’t cope :( Still waiting for our refund… I have a video of the manager confirming they would realise a refund for the second night - been 3 weeks.. still nothing… Please don’t stay here if you’d like to be treated like a human being
The management were really unhelpful & rude :( We went able to access internet in our bedroom & were informed they would organise a technician to come support the following day and/or provide an internet USB stick - next day - no support, when we spoke to management they were really dismissive and said they would organise something for the next day…. Waited at the front counter on one occasion for 30 minutes! Had two different guests walk past and call the manager for me as we were travelling internationally and didn’t have mobile usage. Honestly would have survived without internet of course; the issue was the staff lying about offering support, being met with aggressive body language, lack of communication between staff - (also there was no onsite parking as advertised…) I feel like all our concerns were minor, but became quite infuriating due to the poor support received. We actually left the second night because we couldn’t cope :( Still waiting for our refund… I have a video of the manager confirming they would realise a refund for the second night - been 3 weeks.. still nothing… Please don’t stay here if you’d like to be treated like a human being
10
Mariam
28 Oct 2025
·
Stayed 3 nights
Very friendly staff
Very friendly staff
2
Lenore
31 Mar 2025
·
Stayed 1 night
We booked a stay here and had to cancel our trip due to an accident. I knew it was nonrefundable but sent them two emails asking if we could just rebook it. I never received any replies from them. I would have appreciated a response even it was “no”. When we rebook our trip we will not be staying here.
We booked a stay here and had to cancel our trip due to an accident. I knew it was nonrefundable but sent them two emails asking if we could just rebook it. I never received any replies from them. I would have appreciated a response even it was “no”. When we rebook our trip we will not be staying here.
4
bernard
8 Mar 2024
·
Stayed 1 night
we had asked for a wheelchair accessible room but when we booked in we had been allocated a 2nd floor room only accessible by stairs, when I commented and complained we were allocated a ground floor room, Very limited facilities, no dining table 1 dining chair, no toilet in the motel room, we had to go out into a public corridor and use shared facilities. not ideal when my wife is handicapped, I had to be woken in the night 3 times when she needed to access the toilet, no tea towel in the kitchen to dry the dishes, no dish mop and dish detergent almost empty.
we had asked for a wheelchair accessible room but when we booked in we had been allocated a 2nd floor room only accessible by stairs, when I commented and complained we were allocated a ground floor room, Very limited facilities, no dining table 1 dining chair, no toilet in the motel room, we had to go out into a public corridor and use shared facilities. not ideal when my wife is handicapped, I had to be woken in the night 3 times when she needed to access the toilet, no tea towel in the kitchen to dry the dishes, no dish mop and dish detergent almost empty.
6
Joseph
28 Dec 2025
·
Stayed 1 night
No one at reception between 10 and 2. Difficult for arriving or departing. If a staff member can be found luggage can be stored in the downstairs dormatory room. Rooms large with airconditioning, balconies out onto residential streets, tea and coffee making, good wifi, communal kitchen had boxes saying creamer but nothing in them, plenty of power sockets, was possible to persuade staff to order taxis etc but took effort. Seemed to have plenty of parking, easy to find on a major road a few hundred meters from the park in one direction and the beech in another with various nearby shops. Can be very expensive if there's an event in town, service ought to be better when that happens.
No one at reception between 10 and 2. Difficult for arriving or departing. If a staff member can be found luggage can be stored in the downstairs dormatory room. Rooms large with airconditioning, balconies out onto residential streets, tea and coffee making, good wifi, communal kitchen had boxes saying creamer but nothing in them, plenty of power sockets, was possible to persuade staff to order taxis etc but took effort. Seemed to have plenty of parking, easy to find on a major road a few hundred meters from the park in one direction and the beech in another with various nearby shops. Can be very expensive if there's an event in town, service ought to be better when that happens.
8
Madiha
14 Oct 2025
·
Stayed 1 night
Our recent stay was highly satisfactory, with the check-in staff demonstrating exceptional courtesy and facilitating an upgrade to our accommodations. We will certainly recommend your establishment to our network of friends and family.
Our recent stay was highly satisfactory, with the check-in staff demonstrating exceptional courtesy and facilitating an upgrade to our accommodations. We will certainly recommend your establishment to our network of friends and family.
6
Arvin
27 Oct 2025
·
Stayed 1 night
Needs a good maintenance of the property. Half the time staffs not at the counter.
Needs a good maintenance of the property. Half the time staffs not at the counter.
2
Yok
7 Dec 2022
·
Atrocious reception service! No one at reception on check-in, so pressed bell. Male receptionist appeared seemingly annoyed and told me to wait. Waited for some time before he re-appeared. Booked room that comes with a double bed and a sofa bed for 3 adults. But to our dismay, the sofa was not opened to a bed and covered with sheet. When I approached him, he told me to do it ourselves. The springs were loose and the mattress, pathetically thin and limp. Only 2 bedsheets were left on the chair and no pillows for the sofa bed. Had to go downstairs to ask for extra pillows. Also told to get the extra guest's amenities from the kitchen ourselves. The strong odour in the kitchen that emitted to the corridor was overwhelming and nauseating. The tablewares were oily, absolutely disgusting. The most upsetting part is the behaviour of the male receptionist. When we politely requested him to set up the sofa bed, he alleged that the room was booked for two guests but when shown the booking confirmation was for 3 guests, instead of being apologetic, he threatened that he could throw us out. He is rude, belligerent and unreasonable. Hospitality staff should have good customer service skill but it is clearly lacking here. Had it not been for the fact that almost all properties in Taupo were fully booked we would not have chosen to stay here that literally spoilt an otherwise enjoyable holiday. Definitely not recommending to anyone.
Atrocious reception service! No one at reception on check-in, so pressed bell. Male receptionist appeared seemingly annoyed and told me to wait. Waited for some time before he re-appeared. Booked room that comes with a double bed and a sofa bed for 3 adults. But to our dismay, the sofa was not opened to a bed and covered with sheet. When I approached him, he told me to do it ourselves. The springs were loose and the mattress, pathetically thin and limp. Only 2 bedsheets were left on the chair and no pillows for the sofa bed. Had to go downstairs to ask for extra pillows. Also told to get the extra guest's amenities from the kitchen ourselves. The strong odour in the kitchen that emitted to the corridor was overwhelming and nauseating. The tablewares were oily, absolutely disgusting. The most upsetting part is the behaviour of the male receptionist. When we politely requested him to set up the sofa bed, he alleged that the room was booked for two guests but when shown the booking confirmation was for 3 guests, instead of being apologetic, he threatened that he could throw us out. He is rude, belligerent and unreasonable. Hospitality staff should have good customer service skill but it is clearly lacking here. Had it not been for the fact that almost all properties in Taupo were fully booked we would not have chosen to stay here that literally spoilt an otherwise enjoyable holiday. Definitely not recommending to anyone.
8
JOHN
3 Oct 2025
·
Stayed 1 night
Extremely helpful and friendly information giving at front desk checkin
Extremely helpful and friendly information giving at front desk checkin
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AI-generated summary based on recent guest reviews
Location
Central, walkable location close to town, shops and the lake, making it a practical base. A few guests reported traffic or corridor noise despite the handy setting.
Related guest reviews
8
Elisa
28 Oct 2023
·
Stayed 1 night
Great location, clean and tidy.
Great location, clean and tidy.
8
Mohit
25 Feb 2025
·
Stayed 2 nights
basic but clean room, walkable distance to the city centre and lake.
basic but clean room, walkable distance to the city centre and lake.
10
Zac
24 Sept 2023
·
Stayed 1 night
Close proximity to town
Close proximity to town
10
Chatha
23 Jul 2025
·
Stayed 1 night
I went to taupo for my trip. Stay in silver fern lodge. It gives a very good experience also quite environment. No disturbance and a good with a cheap option room.
I went to taupo for my trip. Stay in silver fern lodge. It gives a very good experience also quite environment. No disturbance and a good with a cheap option room.
6
Scott
2 Apr 2025
·
Stayed 1 night
Good spot close to town.
Good spot close to town.
8
Anne
28 Aug 2024
·
Stayed 1 night
Central to everything and great for a good walk.
Central to everything and great for a good walk.
8
Ali
29 Sept 2024
·
Stayed 1 night
Location was very convenient. Easy to get around to find good and drinks.
Location was very convenient. Easy to get around to find good and drinks.
8
Dianne
1 Sept 2025
·
Stayed 5 nights
Good central place to see what I wanted to. Close to shop's and food outlets.
Good central place to see what I wanted to. Close to shop's and food outlets.
8
Joye
5 Jul 2024
·
Stayed 3 nights
Close to town just a stroll to the lake
Close to town just a stroll to the lake
6
Shanei
31 Aug 2025
·
Stayed 2 nights
it was a convenient stay being so close to town.
it was a convenient stay being so close to town.
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AI-generated summary based on recent guest reviews
Dining
There is no on-site restaurant or breakfast service; guests use the shared kitchen. Several reviewers arrived expecting breakfast and were disappointed.
Related guest reviews
6
Karina
21 Aug 2025
·
Stayed 2 nights
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
Although the bedroom and bathroom was clean and comfortable for a 2 night stay, the shared kitchen was dirty and not enough cups and spoons etc. Although they have a sign that says clean your own dishes - this does not happen! (The sign was dirty) I was looking for dishwasher tablets (box was empty ) in a cupboard under the sink and found dirty dishes plus the shelves were broken and dirty. Taps are broken bins not emptied. Not a pleasant space!
8
Bev
13 Feb 2024
·
Stayed 2 nights
Mix between hostel and motel. Clean with multi-use kitchen. Very accommodating, friendly staff. Walkable distance to beach, park and shopping. Very weird art collection - the same pictures again and again throughout.
Mix between hostel and motel. Clean with multi-use kitchen. Very accommodating, friendly staff. Walkable distance to beach, park and shopping. Very weird art collection - the same pictures again and again throughout.
8
Geoff
17 Apr 2023
·
Stayed 1 night
The property is fairly basic and the office hours are restricted, so if you wat to get early you can forget about it. Good kitchen though, basically everything you need to cook a meal,
The property is fairly basic and the office hours are restricted, so if you wat to get early you can forget about it. Good kitchen though, basically everything you need to cook a meal,
6
Karoline
14 Jan 2026
·
Stayed 2 nights
Køkkenet skulle åbne kl. 7:30. 8:30 var der fortsat intet personale. Det var slidt men fungerede fint som base
Køkkenet skulle åbne kl. 7:30. 8:30 var der fortsat intet personale. Det var slidt men fungerede fint som base
6
Geoff and Liz
30 Nov 2025
·
Stayed 1 night
Actually this property although it had a big kitchen and dinning area I don’t think it did dinners or breakfast. We thought there was breakfast on the Saturday morning from 8am but sadly l was wrong!!!! If only l read the sign Silver Fern Lodge that would have explained everything. The price we paid for the night didn’t warrant the $263.40 for one night. We won’t be staying here again. Kind regards Liz
Actually this property although it had a big kitchen and dinning area I don’t think it did dinners or breakfast. We thought there was breakfast on the Saturday morning from 8am but sadly l was wrong!!!! If only l read the sign Silver Fern Lodge that would have explained everything. The price we paid for the night didn’t warrant the $263.40 for one night. We won’t be staying here again. Kind regards Liz
4
Grant
22 Apr 2024
·
Stayed 4 nights
Firstly, complete false advertising. It does Not have a Restaurant & does Not put on breakfasts. A good thing I phoned to check a few days before. It has a communal kitchen & dining area with cooking gear & shared fridges & crockery etc. It did not have air conditioning in the room. We stayed in a room with shared bathrooms down the passage way. The room was reasonably clean the beds comfortable & the linen being from a hire laundry was normal hotel quality. The reception was quick but charged my credit card without asking so incurred a 3.5% additional fee! But said they would give us a bottle of wine but we had to chase them to get it. The staff say very few words, so not very welcoming. The shared bathroom/toilets had ingrained dirt in the floor, the hand dryer didn’t work, the men’s urinal over flowed sometimes when flushed leaving things messy & smelly. Hallway carpets were threadbare in places & the dish washer in the communal kitchen should be thrown out. Hot water in the showers ran out if you were late getting up, but if you got up early the communal kitchen was locked till 7.30am so you couldn’t get at your food stored there. The rooms were called ECO but maybe they could start with Eco shower heads. Good car parking but the 1st car park area needs some attention. Because there was a major event that weekend their room rate was very high, completely unjustifiable given the state of & type of place.
Firstly, complete false advertising. It does Not have a Restaurant & does Not put on breakfasts. A good thing I phoned to check a few days before. It has a communal kitchen & dining area with cooking gear & shared fridges & crockery etc. It did not have air conditioning in the room. We stayed in a room with shared bathrooms down the passage way. The room was reasonably clean the beds comfortable & the linen being from a hire laundry was normal hotel quality. The reception was quick but charged my credit card without asking so incurred a 3.5% additional fee! But said they would give us a bottle of wine but we had to chase them to get it. The staff say very few words, so not very welcoming. The shared bathroom/toilets had ingrained dirt in the floor, the hand dryer didn’t work, the men’s urinal over flowed sometimes when flushed leaving things messy & smelly. Hallway carpets were threadbare in places & the dish washer in the communal kitchen should be thrown out. Hot water in the showers ran out if you were late getting up, but if you got up early the communal kitchen was locked till 7.30am so you couldn’t get at your food stored there. The rooms were called ECO but maybe they could start with Eco shower heads. Good car parking but the 1st car park area needs some attention. Because there was a major event that weekend their room rate was very high, completely unjustifiable given the state of & type of place.
8
Ciara
4 Jan 2024
·
Stayed 3 nights
Good walkable location with on-site parking. Our room was spacious and equipped with a fridge, kettle and sink but there is also a big kitchen / dining area on-site with all the basic facilities that you need to get by. We stayed New Years Day so there was noise between 2am and 4am from late-homers, but the other nights were fine noise wise, just the odd door banging.
Good walkable location with on-site parking. Our room was spacious and equipped with a fridge, kettle and sink but there is also a big kitchen / dining area on-site with all the basic facilities that you need to get by. We stayed New Years Day so there was noise between 2am and 4am from late-homers, but the other nights were fine noise wise, just the odd door banging.
8
Paul
25 Feb 2024
·
Stayed 1 night
This motel does have a few small signs of wear and tear, but the price compared to others in Taupo makes up for that. Very conveniently located close to town where dinning options are. Great covered car parking . Just a note to management, don’t replace the milk with creamer sachets, they are rubbish! You can’t have that in a cup of tea… regards.
This motel does have a few small signs of wear and tear, but the price compared to others in Taupo makes up for that. Very conveniently located close to town where dinning options are. Great covered car parking . Just a note to management, don’t replace the milk with creamer sachets, they are rubbish! You can’t have that in a cup of tea… regards.
8
Tracy
13 Feb 2024
·
Stayed 2 nights
Room was clean and tidy, bed was comfortable, great locations and staff were great, polite and helpful. Compared to oversea standards the kitchen was very badly substandard and needs major upgrade
Room was clean and tidy, bed was comfortable, great locations and staff were great, polite and helpful. Compared to oversea standards the kitchen was very badly substandard and needs major upgrade
8
Julien
22 Feb 2025
·
Stayed 1 night
Il s'agit dun établissement plus proche de lauberge de jeunesse que d'un hotel ou lodge. Accueil lambda. Les chambres sont bien, assez spacieuses. La salle de bain est dans un etat moyen (mobilier cassé et propreté). La cuisine commune est assez bien équipée mais pas vraiment propre. Le lieu reste assez calme apres une certaine heure.
Il s'agit dun établissement plus proche de lauberge de jeunesse que d'un hotel ou lodge. Accueil lambda. Les chambres sont bien, assez spacieuses. La salle de bain est dans un etat moyen (mobilier cassé et propreté). La cuisine commune est assez bien équipée mais pas vraiment propre. Le lieu reste assez calme apres une certaine heure.
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AI-generated summary based on recent guest reviews
10
Karankumar
15 Jul 2026
·
Stayed 1 night
Great accomodation and value for money
Great accomodation and value for money
4
Liezel
14 Jul 2026
·
Stayed 1 night
Poor cleanliness ……………………
Poor cleanliness ……………………
8
Fiona
3 Jul 2026
·
Stayed 1 night
Fine place to stay for a night, although the shared kitchen had some rather stinky food being cooked. Lucky I didnt need to use the kitchen. The kitchenette in the room was enough.
Fine place to stay for a night, although the shared kitchen had some rather stinky food being cooked. Lucky I didnt need to use the kitchen. The kitchenette in the room was enough.
6
Sarah
24 Jun 2026
·
Stayed 1 night
Great location but the bathroom had mold on the walls and lots of soap scum in the bath tub
Great location but the bathroom had mold on the walls and lots of soap scum in the bath tub
8
Patrick
16 Jun 2026
·
Stayed 1 night
Nice clean rooms with good facilities. Easy affordable choice for anyone looking to visit Taupo
Nice clean rooms with good facilities. Easy affordable choice for anyone looking to visit Taupo
FAQs about Silver Fern Lodge
Is parking available at the property?
Yes, limited parking is available onsite. Guests must contact the property in advance to reserve parking. Parking height restrictions apply.
What are the standard check-in and check-out times?
Check-in time is from 3:00 PM until 9:00 PM, and check-out time is by 10:00 AM. Guests planning to arrive after 5:00 PM should contact the property in advance. Early or late check-in/check-out may incur additional charges and are subject to availability.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is available for a surcharge of NZD 35 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific features for bathrooms and pool access are not detailed.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Taupō, within a 5-minute drive of Lake Taupō and Taupō Marina and Boat Ramp. It is approximately 1.3 km from A.C. Baths and 1.4 km from Maori Carvings. Public transport availability is not mentioned.
What are the policies for guests staying with children?
One child aged 4 years old or younger stays free per registered adult when occupying the parent's or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
Guests must contact the property in advance to reserve cribs or rollaway beds. A rollaway bed fee of NZD 25 per night applies. The maximum number of extra beds allowed is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-22: NO DATA
- 2026-10-23: 61.278596548809055USD
- 2026-10-24: 84.56046118526459USD
- 2026-10-25: 73.83420994754029USD
- 2026-10-26: 52.57334352228165USD
- 2026-10-27: 52.54486199901962USD
- 2026-10-28: 53.07006231525803USD
- 2026-10-29: 54.59324168065643USD
- 2026-10-30: 60.158986756484985USD
- 2026-10-31: 59.57722146731186USD
- 2026-11-01: 52.68159813677216USD
- 2026-11-02: 58.665016575748446USD
- 2026-11-03: 54.32846709906006USD
- 2026-11-04: 56.44342779878235USD
- 2026-11-05: 54.897609603126526USD
- 2026-11-06: 58.066536476184844USD
- 2026-11-07: 55.95859984915161USD
- 2026-11-08: 69.31706347213364USD
- 2026-11-09: 67.57201586556243USD
- 2026-11-10: 52.78967725645447USD
- 2026-11-11: 57.1986932478447USD
- 2026-11-12: 57.647073922065736USD
- 2026-11-13: 65.36646988228226USD
- 2026-11-14: 66.82067550769806USD
- 2026-11-15: 60.54336319004822USD
- 2026-11-16: 59.682959229431155USD
- 2026-11-17: 59.24669625769806USD
- 2026-11-18: 56.9914895240593USD
- 2026-11-19: 59.14933944276047USD
- 2026-11-20: 62.458182761924746USD
- 2026-11-21: 65.1372479806099USD
- 2026-11-22: 59.25930192136002USD
- 2026-11-23: 59.25930192136002USD
- 2026-11-24: 59.25930192136002USD
- 2026-11-25: 58.72948309541321USD
- 2026-11-26: 61.108653369056704USD
- 2026-11-27: 101.22464346375276USD
- 2026-11-28: 101.75445800933838USD
- 2026-11-29: 84.70041187425996USD
- 2026-11-30: 59.79911111029053USD
- 2026-12-01: 102.29130090797425USD
- 2026-12-02: 102.32425968902588USD
- 2026-12-03: 81.95137559143829USD
- 2026-12-04: 99.83512693678284USD
- 2026-12-05: 97.9357937116394USD
- 2026-12-06: 99.3053123911972USD
- 2026-12-07: 95.57661272468567USD
- 2026-12-08: 92.93753892046357USD
- 2026-12-09: 75.95346812988282USD
- 2026-12-10: 99.83512693678284USD
- 2026-12-11: 97.9357937116394USD
- 2026-12-12: 105.18325845044708USD
- 2026-12-13: 99.24852055912018USD
- 2026-12-14: 100.90475495166017USD
- 2026-12-15: 100.37494040607453USD
- 2026-12-16: 99.83512693678284USD
- 2026-12-17: 103.0540013443985USD
- 2026-12-18: 107.85232902578736USD
- 2026-12-19: 108.92194847994233USD
- 2026-12-20: 102.9340399420929USD
- 2026-12-21: 114.64995348721314USD
- 2026-12-22: NO DATA
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 11:00 AM - 10:30 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- One child 4 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- Alcohol is not served at this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Airport shuttle fee: NZD 35 per person (one-way)
- Airport shuttle fee per child: NZD 35 (one-way), (from 5 to 16 years old)
- Rollaway bed fee: NZD 25.0 per night
- Credit card charges are subject to a surcharge of 3.15 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Room service
Tour desk
Housekeeping
Garden
General
Room service
Non-smoking rooms
Family room
Wheelchair Accessible (Limited)
Activities
Garden
Golf course (nearby)
Cycling
Fishing
Horse riding
Canoeing
Hiking
Services
Tour desk
Housekeeping
Luggage storage
Designated smoking area
Self laundry
Concierge Services
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi