Cender Hotel

Positive: 10/10 for excellent location. Less than 15 mins walk to Kaleici, tram stop opposite hotel, 15 mins walk to pontoon for swimming. All rooms have balcony with lovely sea views. Reception staff did their best to be helpful So why did only 2 stars? Negative: Food - Dinners were truly awful. Almost inedible. Cheapest scraps of meat. It appeared leftover food would reappear 2 days after originally served. The same melon was served 4 nights in a row and then no dessert at all for next 3 nights. No butter at breakfast for 4 mornings (despite a shop within 30 metres of hotel) Room - the room safe wasn't repaired for first 4 days. My bed wasnt made on 3/4occasions. When I asked for balcony light to be repaired i was told all balcony lights on my floor did not work. A double room which had only 4 coathangers in the wardrobe. TV remote didn't work, teabags not replaced etc etc In General: it is not welcoming for guests to enter a 4^ hotel and be met by an airport-style metal detector - I understand this is to deter guests from buying in water, beer, food etc. So my recommendation is that this hotel would be fine for a short stay on a B&B only basis but bear in mind the hotel's many short-comings and don't expect the usual 4* standards

The room was clean, the tv was a 70's style, no mini bar in room as stated, a good sea view if you had a room at a higher level, no hotel or pool bar open, had to buy bottle drinks from hotel shop at very high price, a bottle of local wine from a supermarket was around £8, and the same bottle from the hotel shop was £23, the hotel didn't allow as bring food or drinks from outside shops, 1 morning we went for breakfast as normal only to discover that there wasn't much food or cups and plates left,This hotelmust have bribed someone for the extra stars, my option this hotel falls well below 2 stars.

Do not book!!! Dirty rooms - gave a motel vibe. breakfast was horrible had to leave and eat out. We had a loud couple trying to get into our room at 2am and when called the reception which took 10 minutes to answer was told everything is fine and to go back to sleep with no explanation. Next morning when I felt safer I went down to complain and was told it was by accident they were the cleaners and made an error. No food or snacks or even a water bottle is allowed into the hotel forcing you to buy whatever things they have which is minimal. All in all the worst stay I’ve ever had in my entire life.

It’s not a 4 star hotel. It has an amazing view, but the rooms are smelling of cigarettes and the facilities are not very clean. You are not allowed to take any food, drinks or beverages in to your room!!! You are only allowed to buy these products from the hotel shop which is extremely expensive and limited.

we went bed and breakfast and you were not allowed to bring food and drink from outside. baring in mind we have 3 young children one of whom has special needs and a specific diet. i am also heavily pregnant and drank gallons of water. prices in the hotel market were exceptionally more than the shop over the road. Also the shop inside the hotel isn’t always open but still they said we couldn’t bring anything in the sweltering temperatures it was unacceptable. Room wasn’t cleaned in the 2 nights we stayed no toilet roll replacement or anything. Pool including children’s couldn’t be accessed till 10 which is a bit of a nightmare when you have young kids eager to get in