Is parking available at the property?

Free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available for a fee, subject to availability, and guests should contact the property in advance for arrangements.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Cairns, just 0.1 km from Cairns Central Shopping Centre, 0.4 km from Cairns Performing Arts Centre, and within a 5-minute drive of Cairns Esplanade and Reef Fleet Terminal.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool and a hot tub, providing a relaxing space for guests.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 40.00 per day, and rollaway beds are also available for the same fee. Advance request or confirmation may be required.

Cairns Central Plaza Apartment Hotel

Average nightly price at Cairns Central Plaza Apartment Hotel Official by month, last 12 months (USD)
Month	Average price
January	US$112
February	US$114
March	US$125
April	US$138
May	US$138
June	US$152
July	US$174
August	US$176
September	US$154
October	US$130
November	US$145
December	US$128

What guests think

Across many reviews, 'The Sand Dollar' Central Cairns Chic with Adjacent Studio is praised for its central location opposite Cairns Central and near transport, and for generally spacious rooms with balconies that offer city outlooks.

Guests often describe staff as friendly and helpful, but several note limited reception hours and occasional difficulties with after‑hours support. Cleanliness and maintenance are mixed, with tidy, comfortable stays contrasted by worn furnishings, leaking showers, air‑conditioning faults, and inconsistent housekeeping. Facilities include a well‑liked rooftop pool and spa, though some find parking bays tight and the communal laundry or certain in‑room amenities inconvenient. Suited to self‑sufficient stays rather than a full‑service hotel experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and spa with city views are well liked. Some guests report tight parking and limited spaces, a communal laundry instead of in‑room machines, and reliance on an after‑hours check‑in kiosk due to limited reception hours.

Related guest reviews

8

LYNNE

23 Sept 2024

·

Stayed 2 nights

Lovely studio room in a very central position, & close to the train station. Great pool & views on the roof terrace.

8

Curt Olof

11 Sept 2024

·

Stayed 2 nights

Cairns Central Shopping Center and rail station across the street. Limited reception hours, check-in machine by entrance. Good size room with balcony, fridge, microwave and kitchenware.

8

Harsha

27 Jan 2024

·

Stayed 2 nights

Close to the ferry terminal for Reef tours and many eating places around. Lovely warm roof top spa.

8

Karin

7 Aug 2024

·

Stayed 20 nights

Cairns Central Plaza had a great location, just across the street from a big shopping centre, and chemist also nearby. Easy walk to city centre, Esplanade, restaurants, train station for Kuranda, and bus stops. Friendly reception staff and housekeeping too. Everything cleaned well. View from our balcony was great, rooftop pool nice with heated whirlpool. We did find, however, that the apartment was in need of renovation: fan above stove was almost hanging off, washing machine stopped working halfway through our stay (we used communal laundry but had to pay extra), toilet seat was broken off hinge on one side and sofa was in need of a deep clean (food down the sides!). Washing machine was not fixed, nor kitchen fan, during our stay. Rooms were also not very soundproof, heard voices, telephone conversations and snoring from next door!

10

Lorna

25 Jan 2024

·

Stayed 1 night

Safe ,Quiet & Easy Parking

10

Janelle

20 Mar 2024

·

Stayed 1 night

I love staying here. The balconies are so private and i love the aecure parking. I stay often and I would of loved to made one of ypur apartments my home longer term but the rate of $135 a day is just too expensive for just myself on my single iinvone.

4

Jason

7 May 2025

·

Stayed 7 nights

Car parks were limited and too small. We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days. The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment. 2 to 3 star at best

8

Wendy

24 Jul 2025

·

Stayed 1 night

Great location for access to the train station. Walking distance to shopping centre and restaurants. Lovely roof top pool & spa with views to the water and over the city.

4

Brian

27 Oct 2023

·

Stayed 4 nights

4 nights in the city. Located across from major mall but about a mile give or take to the water where most things you want to do are. Room wasn't very clean, lots of stuff in the cracks. Washer/dryer ISN'T in the room as we thought, instead in a closet in the parking garage. Staff was friendly enough but the front desk closes early and if you don't have a local phone number they cannot take the call. Building shared with a clinic and other offices so not a proper hotel at all. Shower was just a glass walled off part of the bathroom and the seal was bad so water leaked onto the main bathroom floor. They charge you if you don't take out the trash for them! Wouldn't stay again and wouldn't recommend.

10

David

22 Nov 2025

·

Stayed 1 night

So handy to bus n train station. Room very clean. Great after hours check in process

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Cleanliness

Feedback is mixed: many note clean rooms and comfortable stays, while others report mould, stained curtains or carpets, dusty corners, and housekeeping that missed full cleans during longer stays.

Related guest reviews

4

Cindy

27 Aug 2023

·

Stayed 2 nights

Curtains were filthy carpet stained and felt icky!

4

Andrew

19 Sept 2023

·

Stayed 1 night

Mouldy and dirty unit

10

Deanne

13 Oct 2025

·

Stayed 1 night

Clean room, friendly, helpful staff, quiet (though I was there during the week). Will stay again if required.

6

Vivek Rayappa

8 Oct 2024

·

Stayed 2 nights

The hotel is in good location, but it wasn’t clean as the beds were not clean and toilet flush was not good at all.

10

TJ

14 Dec 2024

·

Stayed 2 nights

Very enjoyable stay. Clean comfortable & everything one could possibly need

4

Jason

7 May 2025

·

Stayed 7 nights

Car parks were limited and too small. We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days. The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment. 2 to 3 star at best

10

Ion

31 Mar 2025

·

Stayed 2 nights

Friendly staff, no hassles, clean room

10

Sherrill

26 Dec 2022

·

Stayed 2 nights

Amazing apartment, well equipped, very comfortable beds, clean rooms and bathroom.

4

Brian

27 Oct 2023

·

Stayed 4 nights

4 nights in the city. Located across from major mall but about a mile give or take to the water where most things you want to do are. Room wasn't very clean, lots of stuff in the cracks. Washer/dryer ISN'T in the room as we thought, instead in a closet in the parking garage. Staff was friendly enough but the front desk closes early and if you don't have a local phone number they cannot take the call. Building shared with a clinic and other offices so not a proper hotel at all. Shower was just a glass walled off part of the bathroom and the seal was bad so water leaked onto the main bathroom floor. They charge you if you don't take out the trash for them! Wouldn't stay again and wouldn't recommend.

10

David

22 Nov 2025

·

Stayed 1 night

So handy to bus n train station. Room very clean. Great after hours check in process

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Rooms

Rooms are generally spacious with balconies, kitchens and comfy beds, but several mention dated furnishings, weak soundproofing, leaking showers, and air‑conditioning issues (including no bedroom unit in some apartments).

Related guest reviews

10

Dianne

10 Aug 2024

·

Stayed 13 nights

Friendly and responsive staff -layout, space, storage, quality of appliances and furniture within the apartments..

10

Yanti

22 Sept 2025

·

Stayed 2 nights

Bed was super comfy. Very clean. Spacious with a great view of the city. Right opposite Cairns Central Shopping Centre and Pho Viet (amazing Vietnamese eatery).

6

Sam

16 Mar 2024

·

Stayed 2 nights

Only problem in no aircon in bedroom

8

Pennie

17 Sept 2024

·

Stayed 7 nights

Loved the location and space in our one bedroom apartment. Is a little bit tired but fully functioning.

8

Boyd

7 Dec 2024

·

Stayed 1 night

The single bedroom suite I booked was spacious & well laid out, apart from having the outdoor patio sharing space with the airconditioning unit blowing out hot air. Probably would be better if the bedroom had its own aircon as well but it sufficed to keep me cool in bed by leaving the bedroom door open. Kitchen was well equipped, plenty of glasss & utensils & the staff were efficient & friendly. My room probably needs a new coat of paint & some of the furniture is a bit worn but good for the price.

6

Kylie

30 May 2024

·

Stayed 2 nights

The curtains were old and had stains all aver them. The bathroom shower cubicle leaked water all over the floor in the bathroom as water ran under the door lip on the floor. Building is old and worn and needs upgrading/updating when you pay a lot per night. Bit sad really.

8

Peter

21 Apr 2024

·

Stayed 4 nights

Large rooms for the price, lots of power sockets. Maintenance is average however - both globes in one light fitting were faulty. The shower head leaked, and it was hard to keep shower water from splashing out of the tub. There is no hairdryer. (We found one that was broken but it had been left by a previous customer!) The reception staff were great, but reception opens late and closes early. Overall though, it was a good value stay!

8

Michael

22 May 2023

·

Stayed 3 nights

This apartment is not in the heart of the tourist area so doesn’t have the close water views you would get closer to the esplanade. It is however only a 10 minute walk to those areas. It is just across the road from the major shopping plaza and also close to the railway. As an apartment complex we had our own small kitchen and a nice outside balcony. Plenty of wardrobe space and good bathroom. A highly functional accommodation for our 3 day stay in Cairns.

10

Ron and Trish

7 Oct 2023

·

Stayed 4 nights

Great location opposite shopping centre and a variety of stores around the apartment.Parking under building easy.Comfortable bed and a balcony was great.The only negative comment was our apartment was not soundproof and there was a crying baby next door .Having said that the apartment was very comfortable as was the bed.Would stay there again.

4

Gary

7 Jul 2025

·

Stayed 1 night

We booked 2 adjoining rooms. The air conditioner in one did not function, and the TV in the other did not function! So my wife and I swapped rooms.

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Service

Staff are frequently described as friendly and helpful, with occasional standout assistance, but reception keeps limited hours and some guests experienced unresponsive after‑hours support or poor front‑desk behavior.

Related guest reviews

4

MASAKO

16 Apr 2024

·

Stayed 1 night

時間外にチェックインする場合、ホテルに電話が必要と言われましたが、何度電話しても出ませんでした。運良く、同時刻にチェックインする人と遭遇し、チェックできました。私の部屋は、コネクティングルームとして使用できる部屋でしたが、隣の部屋と繋ぐドアの鍵が開いていて、隣の宿泊客が間違え入ってきました。フロントデスクは夜間不在ですし、とても恐ろしく、全く眠れませんでした。

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10

Denise

14 Nov 2024

·

Stayed 4 nights

I would just like to say that the Manager I think his name is Don went over and above to assist me in every way. There was nothing that was too much trouble for him. Our train ran late and I called the after hours number and he was there in a flash to help me gain entry to the building. I had a query re my Expedia account and he went over and above to sort it for me on a Sunday. Could not fault the service. Would I stay there again and the answer would be a YES. Thank you

10

Deanne

13 Oct 2025

·

Stayed 1 night

Clean room, friendly, helpful staff, quiet (though I was there during the week). Will stay again if required.

8

Karin

7 Aug 2024

·

Stayed 20 nights

Cairns Central Plaza had a great location, just across the street from a big shopping centre, and chemist also nearby. Easy walk to city centre, Esplanade, restaurants, train station for Kuranda, and bus stops. Friendly reception staff and housekeeping too. Everything cleaned well. View from our balcony was great, rooftop pool nice with heated whirlpool. We did find, however, that the apartment was in need of renovation: fan above stove was almost hanging off, washing machine stopped working halfway through our stay (we used communal laundry but had to pay extra), toilet seat was broken off hinge on one side and sofa was in need of a deep clean (food down the sides!). Washing machine was not fixed, nor kitchen fan, during our stay. Rooms were also not very soundproof, heard voices, telephone conversations and snoring from next door!

8

Peter

21 Apr 2024

·

Stayed 4 nights

Large rooms for the price, lots of power sockets. Maintenance is average however - both globes in one light fitting were faulty. The shower head leaked, and it was hard to keep shower water from splashing out of the tub. There is no hairdryer. (We found one that was broken but it had been left by a previous customer!) The reception staff were great, but reception opens late and closes early. Overall though, it was a good value stay!

10

Tsuyoshi

28 Oct 2025

·

Stayed 1 night

レセプションの方々もお掃除の方も大変親切で丁寧で、チェックイン時間前の朝早くに到着したのでチェックイオンまで荷物も預かってくださって、チェックイン時間より少し早めに部屋に入れてもらえて有難うございました。ケアンズセントラルの目の前の建物なので、スーパーや買い物に大変便利で、バス乗り場も近くて便利な立地でした。シティービューですが、大きなバルコニーがあったので、バルコニーでスーパーで買ってきた食材で夕食をゆっくり出来ました。電子レンジや冷蔵庫、グラスやお皿、カトラリーもあるので、外食が高いオーストラリアで我々夫婦のように節約したい場合には部屋で快適にスーパーで買ってきて食事が出来るので、我々は１泊でしたが連泊される方にもおすすめです。少しだけバスルームなど古さは感じるものの、とても清潔で快適に過ごす事が出来ました。

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10

Helen

22 Sept 2024

·

Stayed 1 night

Clean and comfortable. Lovely staff.

2

Nannapat

6 Jan 2026

·

Stayed 4 nights

Worst reception experience I’ve had. The man at check-in and the woman at check-out (glasses, long black hair) were rude, arrogant, and completely unhelpful. No greeting, no professionalism, and zero hospitality. They made me feel unwelcome from start to finish. This hotel does not value its guests. I would never recommend it or return.

10

Michael

3 May 2024

·

Stayed 3 nights

It was easy to get to close to shopping centre and train station but it was not good when there was no one at reception.

10

David

22 Nov 2025

·

Stayed 1 night

So handy to bus n train station. Room very clean. Great after hours check in process

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Location

Strongly praised central position opposite Cairns Central, near bus and train links, and within walking distance to the Esplanade, ferry terminal and dining. A few note it is not right on the waterfront but still walkable.

Related guest reviews

10

Ellen

12 Aug 2025

·

Stayed 3 nights

The name said it all 'Central' close to shops, transport and the city

10

Yanti

22 Sept 2025

·

Stayed 2 nights

Bed was super comfy. Very clean. Spacious with a great view of the city. Right opposite Cairns Central Shopping Centre and Pho Viet (amazing Vietnamese eatery).

8

Harsha

27 Jan 2024

·

Stayed 2 nights

Close to the ferry terminal for Reef tours and many eating places around. Lovely warm roof top spa.

8

Wendy

24 Jul 2025

·

Stayed 1 night

Convenient location to train station and shopping centre

8

Karin

7 Aug 2024

·

Stayed 20 nights

Cairns Central Plaza had a great location, just across the street from a big shopping centre, and chemist also nearby. Easy walk to city centre, Esplanade, restaurants, train station for Kuranda, and bus stops. Friendly reception staff and housekeeping too. Everything cleaned well. View from our balcony was great, rooftop pool nice with heated whirlpool. We did find, however, that the apartment was in need of renovation: fan above stove was almost hanging off, washing machine stopped working halfway through our stay (we used communal laundry but had to pay extra), toilet seat was broken off hinge on one side and sofa was in need of a deep clean (food down the sides!). Washing machine was not fixed, nor kitchen fan, during our stay. Rooms were also not very soundproof, heard voices, telephone conversations and snoring from next door!

8

Michael

22 May 2023

·

Stayed 3 nights

This apartment is not in the heart of the tourist area so doesn’t have the close water views you would get closer to the esplanade. It is however only a 10 minute walk to those areas. It is just across the road from the major shopping plaza and also close to the railway. As an apartment complex we had our own small kitchen and a nice outside balcony. Plenty of wardrobe space and good bathroom. A highly functional accommodation for our 3 day stay in Cairns.

8

Pamela

18 Aug 2022

·

Stayed 8 nights

We enjoyed the spaciousness of the apartment and the view over the city and harbour, The kitchen is quite well equipped .The bathroom is compact but the balcony is a decent size, The hotel is handy to shops and restaurants and a short walk to the Esplanade

8

Fanny

23 Dec 2025

·

Stayed 1 night

Stay one night, good location

8

Wendy

24 Jul 2025

·

Stayed 1 night

Great location for access to the train station. Walking distance to shopping centre and restaurants. Lovely roof top pool & spa with views to the water and over the city.

10

David

22 Nov 2025

·

Stayed 1 night

So handy to bus n train station. Room very clean. Great after hours check in process

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $177
4 $150	5	6 $169	7 $173	8 $339	9 $170	10 $172
11 $148	12 $167	13	14	15	16	17 $326
18 $300	19	20	21 $311	22	23	24 $174
25 $130	26 $326	27	28	29	30 $298	31 $151

Cairns Central Plaza Apartment Hotel Official

Prices for Cairns Central Plaza Apartment Hotel Official

Monthly average prices

About this property

Location

Room options

1 Bedroom Apartment

Studio, 1 Queen Bed

Two Bedroom Apartment

Guest reviews of Cairns Central Plaza Apartment Hotel Official

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Cairns Central Plaza Apartment Hotel Official

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29 $184	30 $180