Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 7:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 4:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is available for a surcharge of NOK 100 per person (one-way) and NOK 40 for children. The shuttle service operates 24 hours.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Longyearbyen, within a 10-minute walk of the University Centre in Svalbard and Svalbard Museum. It is approximately 0.7 miles from Svalbard Church and Svalbard Kirke, and 5.1 km from Longyearbyen Airport.

Svalbard Hotell Polfareren in Longyearbyen

Average nightly price at Svalbard Hotell | Polfareren by month, last 12 months (USD)
Month	Average price
October	$212
November	$178

What guests think

Svalbard Hotell | Polfareren draws consistent praise for its central location, cozy atmosphere with free hot drinks, clean and comfortable rooms, and a well-regarded breakfast, alongside generally friendly, helpful staff who make stays feel easy and welcoming.

Several reviewers were assigned rooms in an annex across the street, meaning you must go outside to reach breakfast and other facilities. Some mention thin walls, occasional street or bar noise, and imperfect blackout curtains during the midnight sun. Overall, it suits travelers wanting a solid base, provided building and room placement match your needs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The cozy lobby/atrium with free coffee and tea is appreciated, and the on-site restaurant earns praise. Several guests stayed in an annex across the street, requiring going outside to reach breakfast and the main facilities; seating in common areas can be limited midday.

Related guest reviews

8

Peter D

Jun 10, 2024

·

Stayed 4 nights

Fint og nyere hotel tæt på centrum. Hotellet er delt i 2 bygninger - en hovedbygning, hvor restaurant og morgenmad er samt en bygning på den anden side afvejen. Vi kom desværre til at bo i sidebygningen, hvilket er lidt iriiterende, når man skal have morgenmad f.eks. eller i restauranten. Værelset var fint med rigtig gode senge, 2 stole og bord samt godt plads til kuffert. Badeværelset var passende størrelse dog med meget minimal plads til at stille toiletting på. Vi havde ønsket et værelse med udsigt og fik et helt nede ved jorden - det var vi ikke super imponerede over til prisen. Husk man skal tage skoene af, når man går ind på hotellet, hvilket også var noget bøvlet når man boede i sidebygningen.

Translate

10

Ellen

Jul 15, 2025

·

Stayed 3 nights

Stayed three nights. Everything worked. Had a room facing the back - quiet. Cozy (small) lobby sitting area, coffee/tea available all day. The breakfast was delicious and a very wide variety.

8

Alan Ricardo

Feb 12, 2025

·

Stayed 3 nights

Great hotel located in the center of town. Rooms are spacious but the hotel lacks ample seating for guests since they close the restaurant in between breakfast and dinner.

10

Trine Sogn

Apr 22, 2024

·

Stayed 3 nights

Kom fra 2 netter på Raddison SAS til Polfareren. Det var en flott opplevelse. Veldig hjelpsomt og serviceinnstilt personale. Veldig hyggelig med sofaområdet i resepsjonen med varm drikke. Frokosten var enkel, men god. Kunne kanskje ønsket ost med mer smak, f.eks. blåmuggost, men enkel og god slik den var.

Translate

10

Mette

Mar 23, 2023

·

Stayed 4 nights

Greit hotell,Super beliggenhet. Måtte ligge i en enhet utenfor selve hotellet og matsalen, litt kjedelig når det er -18 grader og en må kle seg godt for å gå til frokost.

Translate

8

Robert

Feb 23, 2024

·

Stayed 2 nights

A basic hotel room with separate bathroom. No fridge which is typical in Scandinavia. I say it is a basic 3 star hotel with excellent staff. The restaurant Polfareren has some amazing dishes. Make sure you try the snow crab bisque it is truly amazing and delicious.

6

Eveline

Aug 8, 2024

·

Stayed 1 night

Soweit alles ok! Lobby bequem und schön. Frühstück gut. Zimmer im Haus gegenüber. Ständiges Schuhe an, Schuhe aus. Blick von der Straße ins Zimmer. Privatsphäre auch tagsüber nur bei geschlossenen Rollos möglich. Im Badezimmer kein Haken, keine Ablage überm Waschbecken. Steckdosen hinter Nachttisch versteckt. Auch für den Wasserkocher schwierig. Nur norwegisches TV. Klimaanlage bläst ab 7 Uhr morgens kalte Luft ins Bett. Nichts zum Einstellen der Klimaanlage gefunden. Man hat es im Haupthaus vielleicht besser. Insgesamt war es. für eine Nacht in Ordnung Lage sehr gut. Vielleicht bekommt man diese Zimmer, wenn man wie wir ein Angebot bucht.

Translate

10

Patrick

Jan 29, 2024

·

Stayed 3 nights

Ein tolles und gemütliches Hotel. Das Personal ist sehr höflich und aufmerksam. Das Frühstück ließ keine Wünsche offen. Da alle die Schuhe am Eingang ausziehen (Geflogenheit in Longyearbean) ist es wie zu Hause und trägt zur ruhigen Stimmung bei. Unsere Zimmer waren gut ausgestattet und es hat an nicht gefehlt. Die Fußbodenheizung im Badezimmer fanden wir sehr angenehm. Schön ist die Lobby mit Kamin, die wir ein Wohnzimmer ist.

Translate

8

Cheryl

Jul 31, 2024

·

Stayed 1 night

A well located comfortable property. Close to shops & bus transfer to airport. I just didn’t like being in the annexe building. They did help me with my luggage when asked.

10

Mark

Sep 17, 2025

·

Stayed 3 nights

Fabulous property. Very cosy rooms. Friendly staff and very welcoming. Great breakfast in the morning and free tea and coffee all day in the warm and cosy atrium. We’ll be back for sure!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean. A few guests reported lapses, such as missed housekeeping during a stay or less thorough cleaning at check-in.

Related guest reviews

10

Stephen

Aug 3, 2025

·

Stayed 5 nights

Great hotel, clean and easy walk to all areas of town. Tourist Information Centre across the road. We’ll be back.

8

Ole Petter

Sep 29, 2025

·

Stayed 4 nights

+ Sentral beliggenhet + Svært hyggelig personale - Rommet kunne absolutt vært renere ved innsjekk - Svært lytt. Fikk rom rett med døren og våknet av at folk gikk inn og ut og pratet gjennom hele første natten. Hørte også veldig godt aktivitet i rommene over oss.

Translate

10

Suzette

Jun 5, 2023

·

Stayed 2 nights

Super clean and very central place to stay in Longyearbyen, have stayed here multiple times.

10

Atle

Dec 5, 2023

·

Stayed 3 nights

Veldig fint hotell. Vi har bodd der flere ganger, og det er veldig koselig der, med avslappet atmosfære. God mat, svært hyggelig betjening og sentral beliggenhet med lite støyende omgivelser. Renholdet er også veldig bra.

Translate

6

Erik

Mar 30, 2022

·

Stayed 4 nights

Selv om vi måtte henge ut lapp for renhold ble dette ikke gjennomført.

10

Mariette

Nov 19, 2025

·

Stayed 2 nights

The hotel has a great location and staff was really nice. Breakfast was really good and they had hot drinks available all day long. The room was really clean.

10

Anne Elisabeth

Apr 7, 2022

·

Stayed 3 nights

Ikke rengjøring av rommet Ellers knallbra

Translate

10

Chris

Nov 7, 2024

·

Stayed 4 nights

The hotel is modern and clean. The reception is 24 hours and the staff were really helpful. Breakfast was good and the room was clean and functional.

10

Admir

Aug 6, 2025

·

Stayed 1 night

I had a wonderful one-night stay at Svalbard Hotell - Polfareren. The cozy atmosphere and friendly staff made it memorable. I especially loved the practice of taking shoes off inside—it really added to the comfort and cleanliness of the space. Highly recommend for a unique and relaxing stay!

10

Jarle

Jan 23, 2026

·

Stayed 2 nights

Flott hotell sentralt plassert i Longyearbyen. Stort, flott og rent rom. Hyggelig og veldig hjelpsom betjening. God frokost - og meget god middag i den tilhørende restauranten. Anbefales!

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and warm, with features like heated bathroom floors; sizes range from small to spacious, and some have views. Some reported thin walls or street noise and light leakage during the midnight sun, plus occasional Wi-Fi or TV issues.

Related guest reviews

8

Osman

May 24, 2025

·

Stayed 6 nights

Fint ophold. Jeg fik ændret værelse da internet ikke virkede på mit værelse. Meget tilfreds

Translate

10

Tone

Mar 24, 2025

·

Stayed 3 nights

Perfekt beliggenhet i gågata med kort avstand til butikk og restauranter/kafeer. God frokost og hyggelig personale. Små, men koselige rom. God senger.

Translate

10

Alf Erik

Oct 8, 2024

·

Stayed 3 nights

Sentralt med fin utsikt fra 3 etasje.

Translate

10

Sarah

May 26, 2024

·

Stayed 5 nights

We loved this hotel. The room was a great size and convenient to everything in town. The breakfast each morning was excellent. The only downside was we stayed during polar day and there were black out curtains on the big window only. The small window near the head of the bed let in quite a bit of light which made it harder to sleep.

10

Zsuzsa

Feb 19, 2026

·

Stayed 3 nights

We really enjoyed our stay at the hotel. The breakfast was excellent and the rooms are very nice. The floor heating in the bathroom is a great solution and it's so comfortable when you step out of the shower. It also helps efficiently dry wet clothes. The staff is super nice, we had everything we needed.

8

Edwin

Sep 4, 2025

·

Stayed 1 night

The room is bit small, however the matress is too soft for us.

4

Tibor

Feb 16, 2026

·

Stayed 3 nights

We booked a standard room which was in a separate building so we had to walk outside if we wanted to get drinking water or breakfast. Our friend also booked a standard room which was in the main building so it seems like you have to get lucky at check-in. Our room was worn down, the wifi was cutting out because of poor connection and the TV had only one channel. In the hotel none of the staff were friendly nor welcoming but the man with a mustache at the reception was straight on rude several times when I interacted with him. All in all probably there are better places to stay at on this Arctic town.

8

Andrew

May 28, 2025

·

Stayed 2 nights

Excellent bathroom - good shower.

6

Joanna

Feb 6, 2026

·

Stayed 4 nights

☺️ Room: spacious and clean. Large polar bear wallpaper was nice. 😐 have water jugs/bottle and water available in room or at least have a water dispenser in the building. We were advised not to drink from the tap. My room was across the main building and I had to keep going back to main building, in minus 23 degrees Celsius where the kitchen is, to get water. Thankfully, I had a 500 water bottle (supermarket closed). The staffs were accommodating but it’s inconvenient having to keep asking them to fill my bottle. Surprised to see this is a 4 star hotel. ☺️ the crew in dining room especially the chefs were very friendly, helpful and nice. 🫢 was there over NY Eve and NY 2026. There was fireworks at midnight and I wished the staffs had told us so I cold stay up. I woke up to the loud noise and only caught part of it. It takes time to wear 5 layers of clothes so I watched part of it from my window. Also wish there is a northern light sounding system. Would be nice if they had offered some food on NY day. Reception informed all restaurants were closed except a nearby hotel was open for dinner. Thankfully I brought cup noodles. Overall, other than the lovely dining and housekeeping staffs that made the accommodation alive and welcoming, there’s nothing wow here. Although majority of residents in Salvard are from other countries, I felt they are ambassadors to visitors. I will try other accommodation in future when I visit this beautiful country again.

10

Martin

Jun 9, 2025

·

Stayed 5 nights

Ruhig und zentral gelegen, gemütliche Atmosphäre. Bei Mitternachtssonne könnten die Vorhänge dichter sein da doch sehr viel Licht reinkommt ins Zimmer da die Sonne nachts auf das Fenster scheint. Außerdem wird der Vorhang durch die Sonne warm und das Zimmer auch. Ein Außenrollo wäre besser oder das Rollo mit reflektierendem, wärmeabweisenden Material versehen.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly, helpful, and accommodating. However, a few reviewers found reception distant or rude.

Related guest reviews

10

Mercy Faith

Dec 1, 2025

·

Stayed 2 nights

Personally my rating 10/10 specially the staff they’re so helpful and courteous. Overall perfect! Coming back to Longyearbyen, Svalbard for another trip I won’t hesitate booking again to this hotel and would recommend to my friends who are travelers too.

10

Penny

Apr 9, 2024

·

Stayed 5 nights

There isn't one thing about the property that I can complain about. It was amazing! Loved having tea and coffee available anytime. Staff even helped me return a ring I left behind. They are amazing! Stay here! It is worth the money!

10

Viktor

May 18, 2025

·

Stayed 5 nights

The hotel is at the central. There is a bus coming and taking people to the hotel and back to airport. The staff is friendly and helpful. Restaurants and shops are near.

10

Zsuzsa

Feb 19, 2026

·

Stayed 3 nights

We really enjoyed our stay at the hotel. The breakfast was excellent and the rooms are very nice. The floor heating in the bathroom is a great solution and it's so comfortable when you step out of the shower. It also helps efficiently dry wet clothes. The staff is super nice, we had everything we needed.

10

Cheryl

Aug 11, 2024

·

Stayed 1 night

The staff were friendly and very helpful as I had a bad leg and they assisted me with my luggage

4

Tibor

Feb 16, 2026

·

Stayed 3 nights

We booked a standard room which was in a separate building so we had to walk outside if we wanted to get drinking water or breakfast. Our friend also booked a standard room which was in the main building so it seems like you have to get lucky at check-in. Our room was worn down, the wifi was cutting out because of poor connection and the TV had only one channel. In the hotel none of the staff were friendly nor welcoming but the man with a mustache at the reception was straight on rude several times when I interacted with him. All in all probably there are better places to stay at on this Arctic town.

10

Mariette

Nov 19, 2025

·

Stayed 2 nights

The hotel has a great location and staff was really nice. Breakfast was really good and they had hot drinks available all day long. The room was really clean.

6

RICHARD

Jun 14, 2024

·

Stayed 1 night

Not the best hotel staff. Rude and not welcoming at reception . I would not recommend the hotel because of the staff and strifked check in policy and the fact you have to remove shoes to even check into the hotel, the rooms are nice and so is breakfast and it’s a good location but the reception staff are not good

10

Terje

Nov 27, 2023

·

Stayed 2 nights

Fantastisk service fra ankomst til avreise, og helt nydelig mat både til frokost og middag på kvelden. Hotellet har en herlig rolig og behagelig atmosfære.

Translate

8

Erich

May 19, 2025

·

Stayed 7 nights

Das Hotel war zentral gelegen. Unterkunft sauber und ruhig. Das Personal an der Rezeption war eher distanziert und nüchtern.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central location makes it easy to walk to shops, restaurants, tours, and the airport bus stop. Some found it quiet despite the setting, though street-facing rooms can pick up nightlife noise.

Related guest reviews

10

Stephen

Aug 3, 2025

·

Stayed 5 nights

Great hotel, clean and easy walk to all areas of town. Tourist Information Centre across the road. We’ll be back.

10

Johnny

Feb 20, 2025

·

Stayed 4 nights

Var her i 4 dager på forskjellige utflukter. Polfarerne ligger sentralt til buss, butikker og Resturanter. Er fantastiske senger, bodde på Raddison 2023, men dette var i mitt syn best.

Translate

10

P.B.

Jul 22, 2024

·

Stayed 1 night

Clean lines, modern, comfortable, quiet, well located in town at the end of the main pedestrian center, easy to reach by road but not on the road, airport public bus transfer. We loved our stay! Only down side was that, and this is with many hotels, you can not get it dark enough in the room.

10

Viktor

May 18, 2025

·

Stayed 5 nights

The hotel is at the central. There is a bus coming and taking people to the hotel and back to airport. The staff is friendly and helpful. Restaurants and shops are near.

10

David

Jun 20, 2025

·

Stayed 1 night

Nice location nice staff City unkept, but then you are near the North Pole

10

Mariette

Nov 19, 2025

·

Stayed 2 nights

The hotel has a great location and staff was really nice. Breakfast was really good and they had hot drinks available all day long. The room was really clean.

10

Jarle

Jan 23, 2026

·

Stayed 2 nights

Flott hotell sentralt plassert i Longyearbyen. Stort, flott og rent rom. Hyggelig og veldig hjelpsom betjening. God frokost - og meget god middag i den tilhørende restauranten. Anbefales!

Translate

10

Mari

May 20, 2025

·

Stayed 5 nights

Great breakfast, nice rooms, helpful staff, right on the main "downtown" street with all the shops and restaurants, close to everything

10

Bryan

Sep 19, 2024

·

Stayed 3 nights

This hotel is situated in the city's center. It is easy to access the supermarket, restaurants, and bars. The front desk was very nice; they could book spontaneous activities if needed.

10

Marius

Dec 5, 2025

·

Stayed 2 nights

Very nice rooms, breakfast and location.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and the hotel’s restaurant receives positive feedback. A few noted average coffee or occasionally stale baked goods.

Related guest reviews

10

Ellen

Jul 15, 2025

·

Stayed 3 nights

Stayed three nights. Everything worked. Had a room facing the back - quiet. Cozy (small) lobby sitting area, coffee/tea available all day. The breakfast was delicious and a very wide variety.

10

Cameron

Jun 23, 2022

·

Stayed 2 nights

Polfareren was a great place to stay for our trip to Svalbard. The hotel is clean, the rooms are nice, and the location is near the center of shopping and dining in Longyearbyen. Breakfast each morning had a wide selection of options.

10

Jozsef Viktor

Feb 22, 2026

·

Stayed 3 nights

Amazing location, cozy lobby area & rooms, fantastic breakfast. Well recommended!

10

Zsuzsa

Feb 19, 2026

·

Stayed 3 nights

We really enjoyed our stay at the hotel. The breakfast was excellent and the rooms are very nice. The floor heating in the bathroom is a great solution and it's so comfortable when you step out of the shower. It also helps efficiently dry wet clothes. The staff is super nice, we had everything we needed.

8

Robert

Feb 23, 2024

·

Stayed 2 nights

A basic hotel room with separate bathroom. No fridge which is typical in Scandinavia. I say it is a basic 3 star hotel with excellent staff. The restaurant Polfareren has some amazing dishes. Make sure you try the snow crab bisque it is truly amazing and delicious.

8

Marina

May 27, 2025

·

Stayed 4 nights

convenient location, great staff, nice breakfast

10

Jarle

Jan 23, 2026

·

Stayed 2 nights

Flott hotell sentralt plassert i Longyearbyen. Stort, flott og rent rom. Hyggelig og veldig hjelpsom betjening. God frokost - og meget god middag i den tilhørende restauranten. Anbefales!

Translate

10

Johan

Jul 13, 2023

·

Stayed 2 nights

Väldigt serviceinriktad och vänlig personal.Jättebra restaurang och läget mitt i stan perfekt!

Translate

8

Kine

Oct 26, 2023

·

Stayed 2 nights

Bra hotell, rent og pent. Svært god seng. Eneste som trekker ned var frokosten. Gammelt og tørt brød/bakevarer. Servicen under frokosten er også grunnen til at de får dårlig score på service fra oss. Resten av de ansatte var hyggelige og hjelpsomme. Hotellet ligger også sentralt.

Translate

10

Mark

Sep 17, 2025

·

Stayed 3 nights

Fabulous property. Very cosy rooms. Friendly staff and very welcoming. Great breakfast in the morning and free tea and coffee all day in the warm and cosy atrium. We’ll be back for sure!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $234	2 $239	3 $235	4 $241	5 $238	6 $278	7 $263
8 $259	9 $272	10 $279	11 $297	12 $270	13 $241	14 $246
15 $241	16 $246	17 $246	18 $246	19 $246	20 $277	21 $246
22 $277	23 $274	24 $246	25 $246	26 $246	27 $276	28 $278
29 $283	30 $246

Svalbard Hotell | Polfareren

Prices for Svalbard Hotell | Polfareren

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Standard Double Room

Superior Double Room

Suite

Standard Double Plus Room

Guest reviews of Svalbard Hotell | Polfareren

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Svalbard Hotell | Polfareren

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $325
25 $232	26 $234	27 $234	28 $234	29 $236	30 $233	31 $232