Hotel Residence
$96
/ night
Avg. for October
Prices for Hotel Residence
Select dates to see prices and availability
$96
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Residence average $94 in December, the cheapest month, and $111 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $102 |
| February | $101 |
| March | $105 |
| April | $105 |
| May | $105 |
| June | $111 |
| July | $106 |
| August | $100 |
| September | $95 |
| October | $96 |
| November | $95 |
| December | $94 |
J
F
M
A
M
J
J
A
S
Oct · $96
O
N
D
Most expensive: June (~$111)
Cheapest: December (~$94)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area. Guests can...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area. Guests can get around on the shuttle (surcharge), which operates within 100 km.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Stop by the hotel's bar/lounge for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Residence Hotel in Zagreb (Donja Dubrava), you'll be within a 10-minute drive of Ban Jelacic Square and Garden Mall Zagreb. This spa hotel is 1.3 mi (2.1 km) from Zagreb Zoo and 1.7 mi (2.7 km) from Maksimir Stadium.
What's nearby
Garden Mall Zagreb(0.9 miles)
Zagreb Zoo(1.3 miles)
Maksimir Stadium(1.6 miles)
City Center One East(1.8 miles)
Park Maksimir(2 miles)
Nama(2.5 miles)
Miroslav Kraljevic Gallery(2.7 miles)
Salata Sport and Recreation Center(3.2 miles)
Mestrovic Pavilion(3.3 miles)
Victims of Fascism Square(3.4 miles)
Zagreb Cathedral(3.5 miles)
Archbishop's Palace(3.5 miles)
Branimir Centar(3.7 miles)
Croatian Academy of Sciences and Arts(3.7 miles)
Strossmayer Gallery of Old Masters(3.7 miles)
The preferred airport for Residence Hotel is Zagreb Airport (ZAG)(11.2 miles)
Parking
Airport shuttle
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Location
Avenija Dubrava 70, Dubrava - središte, Zagreb, Croatia
Garden Mall Zagreb (0.9 miles)
Zagreb Zoo (1.3 miles)
Maksimir Stadium (1.6 miles)
City Center One East (1.8 miles)
Park Maksimir (2 miles)
Nama (2.5 miles)
Room options
7
Superior Double Room
Room details
1 Queen Bed
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
5
Superior Twin Room
Room details
2 Twin Beds
Sleeps 2
226 ft²
Air ConditioningWi-Fi (Free)Mini Bar
8
Premium Room, Hot Tub
Room details
1 King Bed
Sleeps 3
484 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)Private Spa Tub
6
Superior Triple Room
Room details
1 King Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Crib(s) (Free)
Guest reviews of Hotel Residence
8.8
Fabulous
Based on 844 verified reviews
Who stays here?
Business
25%
Couple
26%
Family
29%
Group
12%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Residence, travellers highlight easy tram access to central Zagreb and generally generous breakfasts, along with friendly, helpful staff, while recurring drawbacks include street noise in front-facing rooms and issues with room temperature control.
Read moreWas this helpful?
What guests think
At Hotel Residence, travellers highlight easy tram access to central Zagreb and generally generous breakfasts, along with friendly, helpful staff, while recurring drawbacks include street noise in front-facing rooms and issues with room temperature control.
Rooms are often spacious and comfortable, though some feel dated, and a few reviews mention maintenance quirks or limited in-room amenities like kettles. Cleanliness is usually strong but occasional lapses appear in bathrooms or glassware. Parking is available but spaces can be tight. Expect a well-connected stay with solid basics and some trade-offs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Parking next to the hotel is convenient but the small lot can be tight. Facilities are mixed, with reports of the gym being hard to access or closed and occasional elevator outages; a spa/wellness center is mentioned.
Related guest reviews
10
Megan
Apr 7, 2024
·
Stayed 1 night
Pretty cool place. Though the gym they advertise isn’t the easiest to be able to use which was the main reason we chose the property
Pretty cool place. Though the gym they advertise isn’t the easiest to be able to use which was the main reason we chose the property
10
Andreia Nocetti
Jun 16, 2025
·
Stayed 1 night
Café da manhã muito bom! A única coisa ruim era que o elevador não estava funcionando
Café da manhã muito bom! A única coisa ruim era que o elevador não estava funcionando
8
indrani
Jun 27, 2025
·
Stayed 2 nights
Excellent staff, very nice breakfast. Only drawback was our room ac was constantly leaking water on floor making noise all night. It was not fixed even after notifying the front staff. Very tight parking spot if you are driving a SUV, small cars are fine.
Excellent staff, very nice breakfast. Only drawback was our room ac was constantly leaking water on floor making noise all night. It was not fixed even after notifying the front staff. Very tight parking spot if you are driving a SUV, small cars are fine.
10
Elda
Jun 25, 2023
·
Stayed 1 night
The hotel is in a fine area, parking is easy to access from the main street. The parking lot is not big, but the hotel staff tries to manage it well for all guests. More parking spaces would be desirable. The hotel has been nicely renovated, the air conditioner works fine in the rooms, but not in the hallway and elevator. We were there in June, so the hot summer certainly needs better air conditioning everywhere in the hotel. The bathrooms are well arranged and clean. The bedding is also comfortable and clean. The staff is extremely friendly and helpful. The breakfast is varied and tasty. Rooms facing the main street are exposed to traffic noise and this disturbs sleep. We would love to return to this hotel.
The hotel is in a fine area, parking is easy to access from the main street. The parking lot is not big, but the hotel staff tries to manage it well for all guests. More parking spaces would be desirable. The hotel has been nicely renovated, the air conditioner works fine in the rooms, but not in the hallway and elevator. We were there in June, so the hot summer certainly needs better air conditioning everywhere in the hotel. The bathrooms are well arranged and clean. The bedding is also comfortable and clean. The staff is extremely friendly and helpful. The breakfast is varied and tasty. Rooms facing the main street are exposed to traffic noise and this disturbs sleep. We would love to return to this hotel.
8
Caitlin
Jul 13, 2023
·
Stayed 3 nights
Wonderful breakfast and very helpful staff. Bonus that they have a spa and wellness center!
Wonderful breakfast and very helpful staff. Bonus that they have a spa and wellness center!
10
Peter
Oct 28, 2025
·
Stayed 1 night
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
10
Andre
Jun 29, 2023
·
Stayed 2 nights
The room needed updating in terms of USB ports for electronics. We had to use our converters and plug everything into regular outlets which were not conveniently placed in the room. Otherwise, everything was superb. We didn't get a chance to try the breakfast but coffee was delicious. Parking is convenient in gated private small lot next door. Places to walk to for dining. Staff professional and polite. Loaded bar in the room with goodies. Super quiet and beds very comfy. Boutique hotel about 3.5km from the city center with easy public transport if needed. 20 min ride to airport. Would def stay here again.
The room needed updating in terms of USB ports for electronics. We had to use our converters and plug everything into regular outlets which were not conveniently placed in the room. Otherwise, everything was superb. We didn't get a chance to try the breakfast but coffee was delicious. Parking is convenient in gated private small lot next door. Places to walk to for dining. Staff professional and polite. Loaded bar in the room with goodies. Super quiet and beds very comfy. Boutique hotel about 3.5km from the city center with easy public transport if needed. 20 min ride to airport. Would def stay here again.
10
Rok
Dec 7, 2025
·
Stayed 2 nights
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
8
Ales
Feb 13, 2023
·
Stayed 3 nights
Gym was closed during my stay
Gym was closed during my stay
8
Terri
Sep 24, 2025
·
Stayed 1 night
Small parking lot and busy street. The room was great and the staff was excellent and helpful. No issues except for parking.
Small parking lot and busy street. The room was great and the staff was excellent and helpful. No issues except for parking.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is often praised for rooms and bathrooms, but some guests noted limescale or mold in showers, dusty curtains, stained glassware or linens, and occasional smoke odors.
Related guest reviews
8
Ivana
Oct 7, 2024
·
Stayed 3 nights
Sauberes Zimmer. Leckeres Frühstück mit guter Auswahl. Kostenlose Parkplätze neben dem Hotel. Personal war sehr freundlich und hilfsbereit.
Sauberes Zimmer. Leckeres Frühstück mit guter Auswahl. Kostenlose Parkplätze neben dem Hotel. Personal war sehr freundlich und hilfsbereit.
6
Lynn
Nov 10, 2023
·
Stayed 2 nights
The pictures shown on hotels.con are a bit deceptive. When I checked in, the hotel lobby and the rooms are a bit disappointing and run down. The staff speak good English and nice, but the condition of the room needs improvement. For example stinks on carpet bed sheet and around the bathtub. The bed was only average - needs improvement in terms of comfort in mattress and sheet etc. the room is big but does not look like what advertised on hotels.com pictures so I was a bit disappointed. The staff was able to book a private day tour with direct drop off and pick up at lakes plitvace at 5pm for next day 8:40am so I was impressed. The buffet breakfast was good and reasonable range of food for hotels in Europe so I think it is still reasonable good hotel with good price.
The pictures shown on hotels.con are a bit deceptive. When I checked in, the hotel lobby and the rooms are a bit disappointing and run down. The staff speak good English and nice, but the condition of the room needs improvement. For example stinks on carpet bed sheet and around the bathtub. The bed was only average - needs improvement in terms of comfort in mattress and sheet etc. the room is big but does not look like what advertised on hotels.com pictures so I was a bit disappointed. The staff was able to book a private day tour with direct drop off and pick up at lakes plitvace at 5pm for next day 8:40am so I was impressed. The buffet breakfast was good and reasonable range of food for hotels in Europe so I think it is still reasonable good hotel with good price.
10
Angelika
Dec 29, 2023
·
Stayed 2 nights
Die Unterkunft war sauber.
Die Unterkunft war sauber.
8
Arkin
Jun 19, 2025
·
Stayed 1 night
Frühstück war ausreichend und gut, Mein Glas hatte noch Lippenstiftflecken. Das Zimmer war groß, leider in die Jahre gekommen. Steckdose kam aus der Wand raus, Bad/ Dusche mit Schimmelflecken. Aufzug war defekt, unsere Suit war im 4. Stock. Ansonsten war das Zimmer sauber, Personal sehr freundlich.
Frühstück war ausreichend und gut, Mein Glas hatte noch Lippenstiftflecken. Das Zimmer war groß, leider in die Jahre gekommen. Steckdose kam aus der Wand raus, Bad/ Dusche mit Schimmelflecken. Aufzug war defekt, unsere Suit war im 4. Stock. Ansonsten war das Zimmer sauber, Personal sehr freundlich.
8
Itayi
Oct 23, 2025
·
Stayed 3 nights
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
10
Cansu
Apr 1, 2024
·
Stayed 1 night
Ich finde das hotel sehr angenehm. Die Zimmer sehr sauber einfach top 👍 kann man nur weiter empfehlen.
Ich finde das hotel sehr angenehm. Die Zimmer sehr sauber einfach top 👍 kann man nur weiter empfehlen.
10
Ana Lucia
Oct 18, 2025
·
Stayed 2 nights
Excelente atendimento de toda equipe. Instalações novas e quartos excelentes. Bem organizados e limpos. O café da manhã é maravilhoso e super bem servido com inúmeras variedades. Super bem localizado, fica há uns 10 minutos do centro de carro. Tem estacionamento bem próximo e muitos restaurante, cafés e mercados nas proximidades.
Excelente atendimento de toda equipe. Instalações novas e quartos excelentes. Bem organizados e limpos. O café da manhã é maravilhoso e super bem servido com inúmeras variedades. Super bem localizado, fica há uns 10 minutos do centro de carro. Tem estacionamento bem próximo e muitos restaurante, cafés e mercados nas proximidades.
6
Ömer
Jul 27, 2025
·
Stayed 1 night
Die Schale auf der Fensterbank im Zimmer und im Bad war sehr schmutzig. Beim Öffnen des Fensters im Zimmer fiel sehr viel Staub von den Vorhängen auf mich. Es gab eine Minibar, aber die Preise waren sehr hoch. Es gab kein Wasser als Willkommensgetränk. Die Betten waren auch nicht bequem.
Die Schale auf der Fensterbank im Zimmer und im Bad war sehr schmutzig. Beim Öffnen des Fensters im Zimmer fiel sehr viel Staub von den Vorhängen auf mich. Es gab eine Minibar, aber die Preise waren sehr hoch. Es gab kein Wasser als Willkommensgetränk. Die Betten waren auch nicht bequem.
8
Yuki
Oct 27, 2024
·
Stayed 1 night
バスアメニティやスリッパが部屋に常備してありよかったです。また、無料の朝食ビュッフェは種類が豊富で美味しかったです。お部屋の清潔感だけは完璧ではなかったので星4つにしています。有名観光地までの距離は、頻繁にトラムが走っているのであまり気になりませんでした。
バスアメニティやスリッパが部屋に常備してありよかったです。また、無料の朝食ビュッフェは種類が豊富で美味しかったです。お部屋の清潔感だけは完璧ではなかったので星4つにしています。有名観光地までの距離は、頻繁にトラムが走っているのであまり気になりませんでした。
8
Tracy
May 30, 2025
·
Stayed 2 nights
Like that the staff were super friendly. Great but simple breakfast to start the day. Did not like that the rooms were tired, shower leaked and the door opened inwards. This did not leave a great deal of space to get out. Curtains needed to be changed as they were stained. Bathroom ceiling was in need of repair.
Like that the staff were super friendly. Great but simple breakfast to start the day. Did not like that the rooms were tired, shower leaked and the door opened inwards. This did not leave a great deal of space to get out. Curtains needed to be changed as they were stained. Bathroom ceiling was in need of repair.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious and comfortable, with some suites offering whirlpools and comfy beds, though a few guests found rooms small or dated and noted limited outlets or missing kettles. Front-facing rooms can be noisy, and several reviews report centrally controlled or faulty A/C leading to warm stays.
Related guest reviews
8
Mihaela
Nov 3, 2024
·
Stayed 1 night
Es war eigentlich alles ganz gut, sehr sauber. Das Zimmer war ausreichend für uns. Leider ein sehr hartes Bett aber ok. Das Bad war sehr schön, mit Dusche und Badewanne. Aber leider hatten wir ein Zimmer bei der Hauptstraße. Die ganze Nacht hört man die Autos, die Straßenbahn fährt jede paar Minuten bis am Abend und dann früh morgens. Man konnte kaum schlafen und die Fenster waren zu
Es war eigentlich alles ganz gut, sehr sauber. Das Zimmer war ausreichend für uns. Leider ein sehr hartes Bett aber ok. Das Bad war sehr schön, mit Dusche und Badewanne. Aber leider hatten wir ein Zimmer bei der Hauptstraße. Die ganze Nacht hört man die Autos, die Straßenbahn fährt jede paar Minuten bis am Abend und dann früh morgens. Man konnte kaum schlafen und die Fenster waren zu
2
Bhushan
Oct 6, 2025
·
Stayed 2 nights
Really small room. AC is centrally controlled and wasn't working at all, esp during the night when the room got too hot due to the bathroom heater. Front Desk said they will fix it but didn't even after multiple requests. No coffee maker in room or cups, we had to ask for them. This is a bad hotel, not worth it as there's other options in Zagreb, Overall Zagreb itself is not worth visiting - nothing to see or do. Best to skip it entirely, save money and time.
Really small room. AC is centrally controlled and wasn't working at all, esp during the night when the room got too hot due to the bathroom heater. Front Desk said they will fix it but didn't even after multiple requests. No coffee maker in room or cups, we had to ask for them. This is a bad hotel, not worth it as there's other options in Zagreb, Overall Zagreb itself is not worth visiting - nothing to see or do. Best to skip it entirely, save money and time.
8
Christine
Feb 6, 2025
·
Stayed 2 nights
Room was well equipped and very clean. Staff helpful. But room was far too hot.
Room was well equipped and very clean. Staff helpful. But room was far too hot.
10
Merete
Oct 5, 2025
·
Stayed 3 nights
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
8
Paul
Sep 24, 2025
·
Stayed 2 nights
Staff very professional, friendly and courteous. Breakfast options were very good. Property in a great location for easy access to the Old city via the tram system which is cheap and easy to use. If staying in a room at the front of the hotel (which we were) it is noisy on and during the night from all of the traffic on the busy road outside. Our room was clean and spacious. We did not use the spa facility.
Staff very professional, friendly and courteous. Breakfast options were very good. Property in a great location for easy access to the Old city via the tram system which is cheap and easy to use. If staying in a room at the front of the hotel (which we were) it is noisy on and during the night from all of the traffic on the busy road outside. Our room was clean and spacious. We did not use the spa facility.
8
Itayi
Oct 23, 2025
·
Stayed 3 nights
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
10
Peter
Oct 28, 2025
·
Stayed 1 night
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
10
Andre
Jun 29, 2023
·
Stayed 2 nights
The room needed updating in terms of USB ports for electronics. We had to use our converters and plug everything into regular outlets which were not conveniently placed in the room. Otherwise, everything was superb. We didn't get a chance to try the breakfast but coffee was delicious. Parking is convenient in gated private small lot next door. Places to walk to for dining. Staff professional and polite. Loaded bar in the room with goodies. Super quiet and beds very comfy. Boutique hotel about 3.5km from the city center with easy public transport if needed. 20 min ride to airport. Would def stay here again.
The room needed updating in terms of USB ports for electronics. We had to use our converters and plug everything into regular outlets which were not conveniently placed in the room. Otherwise, everything was superb. We didn't get a chance to try the breakfast but coffee was delicious. Parking is convenient in gated private small lot next door. Places to walk to for dining. Staff professional and polite. Loaded bar in the room with goodies. Super quiet and beds very comfy. Boutique hotel about 3.5km from the city center with easy public transport if needed. 20 min ride to airport. Would def stay here again.
10
Rok
Dec 7, 2025
·
Stayed 2 nights
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
8
Csongor
Dec 29, 2024
·
Stayed 1 night
Das Zimmer war sauber und schön eingerichtet, ein-zwei Steckdosen mehr schaden aber in der heutigen Zeit sicher nicht. Das Badezimmer war sehr modern, sauber und schön. Lediglich die Zimmer die Richtung Straße schauen sind schon sehr laut.
Das Zimmer war sauber und schön eingerichtet, ein-zwei Steckdosen mehr schaden aber in der heutigen Zeit sicher nicht. Das Badezimmer war sehr modern, sauber und schön. Lediglich die Zimmer die Richtung Straße schauen sind schon sehr laut.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, proactive, and helpful at reception, with several standout mentions by name. A minority report inflexibility, poor follow-up on issues, or confusing billing/information.
Related guest reviews
2
Christodoulos
Nov 14, 2024
·
Stayed 1 night
Three different members of staff assured me that a company invoice can be issued only to send me to Expedia after my check out to change the name on the invoice This is disappointing and frustrating as it's very strict policy to get refunded for a business trip
Three different members of staff assured me that a company invoice can be issued only to send me to Expedia after my check out to change the name on the invoice This is disappointing and frustrating as it's very strict policy to get refunded for a business trip
10
Merete
Oct 5, 2025
·
Stayed 3 nights
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
8
Margaret
Jun 25, 2023
·
Stayed 4 nights
Large room, good breakfast, very clean bathroom. The shower door leaked flooded the floor went looking for staff did not find any at 2 pm no one answered the reception desk. At 5 pm when we were going for dinner I asked the lady at reception for dry towels as I used the towels to mop up floor. She said yes but I did not believe she would. When we came back wet towels still on floor in bathroom I took them downstairs to reception then was told I was rude to do that in front of others by guy on desk. “I was rude to get dry towels when they did not do it” talk about no customer service.
Large room, good breakfast, very clean bathroom. The shower door leaked flooded the floor went looking for staff did not find any at 2 pm no one answered the reception desk. At 5 pm when we were going for dinner I asked the lady at reception for dry towels as I used the towels to mop up floor. She said yes but I did not believe she would. When we came back wet towels still on floor in bathroom I took them downstairs to reception then was told I was rude to do that in front of others by guy on desk. “I was rude to get dry towels when they did not do it” talk about no customer service.
8
Nikoleta
Aug 27, 2025
·
Stayed 1 night
Zimmer sauber, Frühstück war sehr gut. Personal könnte etwas netter sein.
Zimmer sauber, Frühstück war sehr gut. Personal könnte etwas netter sein.
10
Steven
Oct 9, 2024
·
Stayed 2 nights
The overnight front desk man was super helpful. He arranged transport to the airport for a very early morning flight. He set multiple alarms to make sure I was awake and packed a little lunch for me to take to airport.
The overnight front desk man was super helpful. He arranged transport to the airport for a very early morning flight. He set multiple alarms to make sure I was awake and packed a little lunch for me to take to airport.
10
Rodney
Jun 9, 2023
·
Stayed 3 nights
It was amazing, the hotel staff assisted me with everything I wanted, where to go visit as a tourist, the food was good and the rooms were very spacious. I want to also thank Matea who was always ready to assist and made sure I was happy as well as comfortable with my trip to Croatia.
It was amazing, the hotel staff assisted me with everything I wanted, where to go visit as a tourist, the food was good and the rooms were very spacious. I want to also thank Matea who was always ready to assist and made sure I was happy as well as comfortable with my trip to Croatia.
10
Melissa
Oct 1, 2023
·
The hotel was in a location that was convenient to everything. I loved that the tram was right in front. Jasmine was super helpful and gave us some amazing recommendations of where to go and check out. She made our stay so welcoming.
The hotel was in a location that was convenient to everything. I loved that the tram was right in front. Jasmine was super helpful and gave us some amazing recommendations of where to go and check out. She made our stay so welcoming.
10
Amelia
Feb 8, 2025
·
Stayed 5 nights
The staff is the best, Very recommended
The staff is the best, Very recommended
6
Lien
Aug 11, 2024
·
Stayed 1 night
We came early and we already could check in without any problem. Our suite was big enough for the 4 off us and the bubble bath was excellent! The breakfast was not very big, but had everything it needed! The strange thing was that they (personal from the hotel) didnt had much info how to get to the city center. Didnt have a city map either... Also everything in the hotel was in Croatish and not in English Not the most nice neighbourhood, but perfectly do-able by tram (25min)
We came early and we already could check in without any problem. Our suite was big enough for the 4 off us and the bubble bath was excellent! The breakfast was not very big, but had everything it needed! The strange thing was that they (personal from the hotel) didnt had much info how to get to the city center. Didnt have a city map either... Also everything in the hotel was in Croatish and not in English Not the most nice neighbourhood, but perfectly do-able by tram (25min)
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Direct tram access outside makes reaching the center straightforward in about 15-30 minutes, and some guests mention nearby attractions like the zoo. A few felt it is too far from the main sights.
Related guest reviews
8
Johannes
Jun 9, 2024
·
Stayed 1 night
Prima hotel maar vraag een kamer aan de achterzijde. Veel lawaai van de drukke straat aan de voorkant. Ontbijt was zeer uitgebreid. Met de tram ben je in 20 min op het centrale plein en kost €.080 per enkele reis. Gratis parkeerplaats naast het hotel. Al met al zeker prima hotel, maar weinig nachtrust door het lawaai van de straat.
Prima hotel maar vraag een kamer aan de achterzijde. Veel lawaai van de drukke straat aan de voorkant. Ontbijt was zeer uitgebreid. Met de tram ben je in 20 min op het centrale plein en kost €.080 per enkele reis. Gratis parkeerplaats naast het hotel. Al met al zeker prima hotel, maar weinig nachtrust door het lawaai van de straat.
10
Merete
Oct 5, 2025
·
Stayed 3 nights
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
10
Robert
May 25, 2025
·
Stayed 1 night
Great location, easy in and out with parking close by. Driving in Europe on holiday is always challenging and available parking is a big plus. The place was as advertised and very clean comfortable and safe. Loved every minute of our stay. This was an older hotel. Affordable. We did not travel to the city center. Location is everything. Excursions from here would have been easy as public transportation is close by. AM breakfast was good. Quiet. We at dinner in a place close by served local foods and was very good.
Great location, easy in and out with parking close by. Driving in Europe on holiday is always challenging and available parking is a big plus. The place was as advertised and very clean comfortable and safe. Loved every minute of our stay. This was an older hotel. Affordable. We did not travel to the city center. Location is everything. Excursions from here would have been easy as public transportation is close by. AM breakfast was good. Quiet. We at dinner in a place close by served local foods and was very good.
10
Peter
Oct 28, 2025
·
Stayed 1 night
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
Nice large room, and very helpful staff who changed are room to a quieter position. Very good amenities and hotel is close to tram stops which take you into central Zagreb.Breakfast is very good and also secure parking on site.
8
Isabel
Jun 23, 2024
·
Stayed 3 nights
Location was not great. Too far from Zagreb center.
Location was not great. Too far from Zagreb center.
10
Rok
Dec 7, 2025
·
Stayed 2 nights
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
10
Drazen
Aug 21, 2025
·
Stayed 2 nights
Great place to stay , streetcar passes by and you can be st the main square in less than 20 min. Everything is right there , including Zoo and many other things.
Great place to stay , streetcar passes by and you can be st the main square in less than 20 min. Everything is right there , including Zoo and many other things.
10
Marina
Aug 10, 2025
·
Stayed 2 nights
Bellissimo soggiorno di due giorni a Zagabria. Camera junior suite favolosa con vasca idromassaggio. Colazione super ricca e ambiente rilassante. Posizione ottima. Fermata del tram a due passi che ti porta in un quarto d'ora in centro, senza doversi spostare in auto. Lo consiglio.
Bellissimo soggiorno di due giorni a Zagabria. Camera junior suite favolosa con vasca idromassaggio. Colazione super ricca e ambiente rilassante. Posizione ottima. Fermata del tram a due passi che ti porta in un quarto d'ora in centro, senza doversi spostare in auto. Lo consiglio.
10
Irene
Aug 22, 2022
·
Stayed 3 nights
Verder uit het stadscentrum waardoor goedkoper. Tramhaltes direct naar het centrum op 1 min loopafstand, doe je 25 min. over. Vriendelijke, rustige uitstraling in hotel, fijne kamer
Verder uit het stadscentrum waardoor goedkoper. Tramhaltes direct naar het centrum op 1 min loopafstand, doe je 25 min. over. Vriendelijke, rustige uitstraling in hotel, fijne kamer
10
Tamara
Jun 8, 2025
·
Stayed 3 nights
Very convenient, tramlines almost at the front door. Takes 15 minutes to get into old Zagreb.
Very convenient, tramlines almost at the front door. Takes 15 minutes to get into old Zagreb.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for taste and variety, with many calling it rich or excellent. Some reviews note limited selection, items not kept warm, or slow replenishment at times.
Related guest reviews
10
Saliha
Sep 2, 2024
·
Stayed 1 night
Everything was great, we loved the breakfast.
Everything was great, we loved the breakfast.
10
Merete
Oct 5, 2025
·
Stayed 3 nights
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
8
Chris
Oct 20, 2024
·
Stayed 1 night
It was a good one night stay at Residence Hotel. The man at the reception area was nice and helpful. It was pretty close to a nice restaurant, nothing much else in the area. Breakfast was pretty good especially the homemade pastries and we were also able to get made to order eggs. Unfortunately when we got to breakfast they weren't replenishing much of the other stuff so we just got the leftovers.
It was a good one night stay at Residence Hotel. The man at the reception area was nice and helpful. It was pretty close to a nice restaurant, nothing much else in the area. Breakfast was pretty good especially the homemade pastries and we were also able to get made to order eggs. Unfortunately when we got to breakfast they weren't replenishing much of the other stuff so we just got the leftovers.
8
Martti
Jun 21, 2023
·
Stayed 3 nights
Modern stylish rooms with good service. Average breakfast, items are tasty but limited selection. Public transport helps to offset the less rhan ideal location. All and all a good experience.
Modern stylish rooms with good service. Average breakfast, items are tasty but limited selection. Public transport helps to offset the less rhan ideal location. All and all a good experience.
10
Dror
Oct 2, 2025
·
Stayed 1 night
The room is nice comfort and clean. Good breakfast.
The room is nice comfort and clean. Good breakfast.
10
Ana Lucia
Oct 18, 2025
·
Stayed 2 nights
Excelente atendimento de toda equipe. Instalações novas e quartos excelentes. Bem organizados e limpos. O café da manhã é maravilhoso e super bem servido com inúmeras variedades. Super bem localizado, fica há uns 10 minutos do centro de carro. Tem estacionamento bem próximo e muitos restaurante, cafés e mercados nas proximidades.
Excelente atendimento de toda equipe. Instalações novas e quartos excelentes. Bem organizados e limpos. O café da manhã é maravilhoso e super bem servido com inúmeras variedades. Super bem localizado, fica há uns 10 minutos do centro de carro. Tem estacionamento bem próximo e muitos restaurante, cafés e mercados nas proximidades.
10
Rok
Dec 7, 2025
·
Stayed 2 nights
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
2
Gintaras
May 7, 2023
·
Stayed 1 night
The hotel advertises as VIP access and free bottle of wine. Forget it! After long chat with support finally they gave it, but not worth the effort. The hotel doesn't have air conditioning, even they say they do. We've stayed a week after after specifically I've told them to fix for next guest, but they didn't. It was 23-24C in the room the first time when we stayed, so it was somewhat bearable. The breakfast is OK, but if you go later when it starts all food that supposed to be warm is cold. The bathroom was quite spacious, but just one shampoo & shower gel bottle attached to the wall, no lotion, no hair conditioner and etc. The room wasn't deluxe at all, much smaller than in pictures and quite old. The slippers were so small that you can't actually use them. No bottled water in the room, only mini bar. The view is basically to the wall that is light up at night. Quote noisy neighbourhood, even on the quiet side. The parking was sufficient, but quite small lot so quite difficult to park in. The hotel is around 30min by tram from the city centre. At best this is 2 star hotel with the service provided, not 4.
The hotel advertises as VIP access and free bottle of wine. Forget it! After long chat with support finally they gave it, but not worth the effort. The hotel doesn't have air conditioning, even they say they do. We've stayed a week after after specifically I've told them to fix for next guest, but they didn't. It was 23-24C in the room the first time when we stayed, so it was somewhat bearable. The breakfast is OK, but if you go later when it starts all food that supposed to be warm is cold. The bathroom was quite spacious, but just one shampoo & shower gel bottle attached to the wall, no lotion, no hair conditioner and etc. The room wasn't deluxe at all, much smaller than in pictures and quite old. The slippers were so small that you can't actually use them. No bottled water in the room, only mini bar. The view is basically to the wall that is light up at night. Quote noisy neighbourhood, even on the quiet side. The parking was sufficient, but quite small lot so quite difficult to park in. The hotel is around 30min by tram from the city centre. At best this is 2 star hotel with the service provided, not 4.
8
Gabriel
Sep 28, 2025
·
Stayed 2 nights
Very good breakfast, not crowded, friendly
Very good breakfast, not crowded, friendly
8
Chandni
Jul 13, 2025
·
Stayed 2 nights
Room was very nice and modern Very disappointed with breakfast. You have to collect your own cutlery napkins etc and the variety is limited. We were disappointed with the breakfast.
Room was very nice and modern Very disappointed with breakfast. You have to collect your own cutlery napkins etc and the variety is limited. We were disappointed with the breakfast.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Masudbek
3 weeks ago
·
Stayed 1 night
This exceptional hotel was a wonderful surprise! It is close to the city centre and boasts trendy rooms, a unique atmosphere, an amazing staff, and a good breakfast. A huge bonus is the convenient parking lot, which is rare to find in Zagreb. We highly recommend it and will definitely be back!
This exceptional hotel was a wonderful surprise! It is close to the city centre and boasts trendy rooms, a unique atmosphere, an amazing staff, and a good breakfast. A huge bonus is the convenient parking lot, which is rare to find in Zagreb. We highly recommend it and will definitely be back!
10
AZAD
Jul 28, 2026
·
Stayed 1 night
Very good hotel free private jacuzzi with the room air conditioning beautiful and the eggs so nice I just want to say all of you need to go to this hotel
Very good hotel free private jacuzzi with the room air conditioning beautiful and the eggs so nice I just want to say all of you need to go to this hotel
8
Daniel
Jul 22, 2026
·
Stayed 3 nights
Great rooms, Breakfast was not great
Great rooms, Breakfast was not great
10
Dalibor
Jul 20, 2026
·
Stayed 1 night
Amazing place, definitely will visit again.
Amazing place, definitely will visit again.
10
Zeljko
May 31, 2026
·
Stayed 1 night
Nice jet tub room , spacious, great location, lots of shopping and dining options walking distance including a farmers market and a mall. They gave the spa in the basement and I tried to book a massage but waited too long and they were booked up. They had a 45 min special for 35 Euro for hotel guests.
Nice jet tub room , spacious, great location, lots of shopping and dining options walking distance including a farmers market and a mall. They gave the spa in the basement and I tried to book a massage but waited too long and they were booked up. They had a 45 min special for 35 Euro for hotel guests.
FAQs about Hotel Residence
Is parking available at the hotel?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 12:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Yes, airport shuttle services are available for a surcharge of EUR 20 per vehicle. Guests must contact the hotel with arrival details to arrange the transfer.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities. Additional details about specific accessibility features can be obtained by contacting the hotel directly.
What is the hotel's location in relation to key landmarks?
The hotel is located in Donja Dubrava, within a 10-minute drive of Zagreb Cathedral and Garden Mall Zagreb. It is approximately 1.3 km from Zagreb Zoo and 1.7 km from Maksimir Stadium.
Are children allowed at the hotel?
Yes, children are allowed at the hotel. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-07: NO DATA
- 2026-10-08: 111.41698869261933USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 111.1283040311203USD
- 2026-10-12: 110.06445455762481USD
- 2026-10-13: 110.75045669823456USD
- 2026-10-14: 110.48198577502441USD
- 2026-10-15: 111.89326368306732USD
- 2026-10-16: 113.20399426881409USD
- 2026-10-17: 111.89326368306732USD
- 2026-10-18: 110.78455082171631USD
- 2026-10-19: 113.93009055162811USD
- 2026-10-20: 113.20399426881409USD
- 2026-10-21: 111.89326368306732USD
- 2026-10-22: 112.23813655408478USD
- 2026-10-23: 110.71528564831543USD
- 2026-10-24: 111.89326368306732USD
- 2026-10-25: 113.20399426881409USD
- 2026-10-26: 111.89326368306732USD
- 2026-10-27: 111.89326368306732USD
- 2026-10-28: 121.54144763553619USD
- 2026-10-29: 115.82543834623718USD
- 2026-10-30: 111.89326368306732USD
- 2026-10-31: 113.20399426881409USD
- 2026-11-01: 113.20399426881409USD
- 2026-11-02: 111.89326368306732USD
- 2026-11-03: 113.20399426881409USD
- 2026-11-04: 111.89326368306732USD
- 2026-11-05: 111.89326368306732USD
- 2026-11-06: 117.53946078871155USD
- 2026-11-07: 114.5259214706955USD
- 2026-11-08: 111.89326368306732USD
- 2026-11-09: 114.5259214706955USD
- 2026-11-10: 117.53946078871155USD
- 2026-11-11: 111.89326368306732USD
- 2026-11-12: 115.82543834623718USD
- 2026-11-13: 111.89326368306732USD
- 2026-11-14: 111.89326368306732USD
- 2026-11-15: 117.53946078871155USD
- 2026-11-16: 115.82543834623718USD
- 2026-11-17: 111.89326368306732USD
- 2026-11-18: 114.5259214706955USD
- 2026-11-19: 115.82543834623718USD
- 2026-11-20: 111.89326368306732USD
- 2026-11-21: 113.15918216316986USD
- 2026-11-22: 111.89326368306732USD
- 2026-11-23: 111.89326368306732USD
- 2026-11-24: 117.53946078871155USD
- 2026-11-25: 115.82543834623718USD
- 2026-11-26: 111.89326368306732USD
- 2026-11-27: 115.82543834623718USD
- 2026-11-28: 114.5259214706955USD
- 2026-11-29: 117.53946078871155USD
- 2026-11-30: 115.82543834623718USD
- 2026-12-01: 111.89326368306732USD
- 2026-12-02: 111.89326368306732USD
- 2026-12-03: 117.53946078871155USD
- 2026-12-04: 115.82543834623718USD
- 2026-12-05: 116.43382486003875USD
- 2026-12-06: 115.82543834623718USD
- 2026-12-07: 115.82543834623718USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Airport shuttle fee: EUR 20 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
General
Room Service
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Family Room
Activities
Outdoor Furniture
Terrace
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi