Name: Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG
Address: 9490 Woodlane Drive, Dimondale, Michigan, United States of America, Dimondale, Michigan, US
Price range: US$92–US$197 per night
Rating: 7.83

What guests think

Reviews of Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG highlight friendly staff, comfortable rooms, and a convenient, quiet location near highways, while noting inconsistent cleanliness and maintenance, including dated fixtures, pool closures, and breakfast or hot water problems.

Several guests find the price fair for what is offered. Expect a straightforward stay, but confirm maintenance and hot water status before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool sees periodic closures, chilly water, and upkeep issues, and towels were sometimes unavailable. Parking is easy, and some equipment like ice machines needed attention.

Related guest reviews

6

Meloney

24 Sept 2023

·

Stayed 2 nights

Perhaps begin with removing all the dead bugs from all the entryways, stairwell, and lobby.

8

Velvet

9 Oct 2023

·

Stayed 2 nights

Hotel was very clean and quiet. Only drawback was the pool was closed for maintenance.

8

Stacy

23 Nov 2025

·

Stayed 2 nights

The staff was amazing. Super friendly, helpful and just overall positive during every interaction. The room was clean with Fresh Linen extra toilet paper. The jacuzzi tub however did have some build up in the Jets that came out when they were turned on. The pool size is nice for when you take children deep enough to have fun in but not too deep that you feel like they're unsafe. But it did look like the pool needed some upkeep on it the edges were pretty worn down. But other than that it was an amazing experience

10

Stanley

9 Aug 2024

·

Stayed 3 nights

We have stayed here three times now and will stay here again. Great people, good breakfast, clean, easy parking, quiet, good access to the west side of Lansing and to highways. Very little noise, and one of the few hotels where I tend to sleep decently.

6

Tina

8 Apr 2024

·

Stayed 1 night

Pool was sorta heated but stull a lirtle chilly...room was kinda clean but there was things missed like the floor and soap on faucet...pool was nice to get in to until the 24 kid birthday party came in and it was out of control they were screaming jumping in throwing there stuff everywhere including on top of our stuff just rude...breakfast was nice

8

Carol

10 Jan 2023

·

Stayed 1 night

The room and service was good but the carpet thru out the halls and the floor of the elevator were filthy. Breakfast food didn’t seem appealing because I wondered what else was dirty that I could not see. Ice machine not working so one had to go from the third floor back down to the 1st floor for ice.

8

Kevin

24 Oct 2024

·

Stayed 1 night

Very nice. Clean, comfortable, reasonably priced. Decent breakfast. Easy parking. Large room. Wifi works well. We would stay there again.

8

Philip

10 Mar 2024

·

Stayed 1 night

Quiet, pool was shut down that was a bummer.

6

Donna

26 May 2025

·

Stayed 1 night

This hotel had signs that said pool was open until 11. When we went to the desk at 1030 to ask for towels t

8

Josh

4 Jul 2023

·

Stayed 1 night

The staff was very friendly and the hotel was clean. There was candy and cookies in the lobby which was a nice touch, but my room wasn't stocked with sheets for the pull out, and we had no ice bags. The pool area wasn't stocked with towels but the pool itself was warm and we loved the small outdoor lounge area.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note tidy rooms and public areas, while others report dirty or worn bathrooms, rust or mold, hair or leftover items, and maintenance-related grime.

Related guest reviews

6

Philip

5 Dec 2023

·

Stayed 1 night

Mold all in shower bathtub area and you can hear everyone in other rooms.

4

Kyle

29 Dec 2024

·

Stayed 2 nights

Main reason we stayed here was for the jacuzzi tubs. Our tub shot out a bunch of disgusting chunks of whatever is left in unwashed jacuzzi jets and we had to jump out and after multiple fills/runs/rinses, it still let out more stuff into the tub. Please don't use jacuzzi without checking for this!

2

Elias

24 May 2025

·

Stayed 1 night

Had used wash cloths hanging in the shower when we arrived. Also had stains in the bed. Wouldn’t stay here again.

10

Barbara

22 Sept 2023

·

Stayed 2 nights

Staff at front desk was very accommodating. Cleaning staff kept the place spotless.

10

Amy

28 Oct 2025

·

Stayed 1 night

Clean spacious room, comfortable furnishings, quiet

6

Kiril

17 Nov 2025

·

Stayed 1 night

Breakfast was not bad but bathroom in a terrible condition

8

Michael

5 Sept 2023

·

Hair on the shower and bathroom walls along with dirty carpets and burnt out lightbulbs in the bathroom and breakfast area along with a broken pancake maker left this hotel feeling like it could use more TLC. With a little more effort this place could be much better.

10

Robert

1 Oct 2024

·

Stayed 1 night

Conveniently located. Nicely kept. Very Clean. Great breakfast options.

2

Gary

11 Apr 2025

·

Stayed 1 night

This hotel is a disgrace to the Holiday Inn name. The tub had rust marks in it, pieces falling off. The sink felt like it was going to fall apart every time you used it. The bed was the most uncomfortable bed I ever slept in. Could hear someone walking around up above us constantly. The breakfast was cold, no flavor; and the cream curdled when added to coffee. The only good thing I have to day about this place is the girl at the front desk; was wonderful.

10

Erica

16 Oct 2025

·

Stayed 2 nights

Clean room, staff friendly.

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Rooms

Rooms are generally spacious and comfortable, but decor and furnishings feel dated for some, with occasional noise and temperature-control complaints.

Related guest reviews

8

Keith

1 Jun 2024

·

Staff was pleasant Hotel is dated

8

Dawn

5 May 2025

·

Stayed 2 nights

Nice size king rooms

8

Sue

24 Aug 2024

·

Stayed 2 nights

Staff is awesomely friendly. Breakfast bar was very good. Room does need updating but staff was great!

10

Amy

28 Oct 2025

·

Stayed 1 night

Clean spacious room, comfortable furnishings, quiet

10

Rhonda

3 Aug 2024

·

Stayed 1 night

Very nice relaxing stay. Bed was very nice and pillows were great. Loved the name brand toiletries. Great coffee and breakfast. Price reasonable.

4

Sarah

24 Jun 2024

·

Stayed 3 nights

Very noisy. People talking loud outside and in the hallways. I am very disappointed with customer service when I called to express my concern about the noise at 1 in the morning.

10

Lydia

30 Nov 2025

·

Stayed 2 nights

My son and I had a pleasant stay. The room was big and the beds were comfortable. The staff was friendly at check in and check out. The breakfast was good and I liked that they had coffee and tea 24 hours.

6

rebecca

15 Sept 2024

·

Stayed 1 night

Bed extremely comfortable, friendly staff, clean and quiet room with good temperature control. Bathtub is clean but it has seen better days; buffet breakfast is adequate but not great.

8

Sharon

12 Sept 2025

·

Stayed 1 night

Heat/ac difficult to get comfortable temperature

10

Ken

15 Aug 2024

·

Stayed 4 nights

Not the newest, but it's clean and a good value. Staff are friendly and helpful.

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Service

Staff are often friendly and accommodating, though some guests experienced rudeness, slow responses, or delays with room readiness and requests.

Related guest reviews

8

Ken

22 Aug 2024

·

Stayed 4 nights

Friendly and helpful Staff.

4

Anthony

13 Jan 2024

·

Stayed 1 night

My room had inadequate heat, no desk chair and the phone line was cut Thankfully Jennifer was able to switch me to a nearby room At breakfast when I informed the front desk that the coffee was empty they looked at each other and said “who’s on breakfast” and did nothing else since it was time for them to leave I found the breakfast person who had a full container waiting Apparently she had not checked it since breakfast opened an hour ago Other than the aforementioned Jennifer I found the staff untrained unprofessional and immature I will not stay here again

10

Nestor

19 Aug 2024

·

Stayed 1 night

Staff are awesome

4

Sarah

24 Jun 2024

·

Stayed 3 nights

Very noisy. People talking loud outside and in the hallways. I am very disappointed with customer service when I called to express my concern about the noise at 1 in the morning.

2

Kelly

26 Feb 2023

·

Stayed 1 night

I got the room for a customer and when he arrived to check in the staff was very rude to him and told him they\' "They don\'t hold cheap Orbitz reservations and that they sell rooms to highest bidder on a Friday night!"

4

Christa

22 Oct 2023

·

Stayed 1 night

Rusty bathtub, cleaning crew came in before was time to checkout, staff was rude. Wouldn’t stay again.

8

Michael

25 Nov 2025

·

Stayed 1 night

Friendly staff

10

Brian

21 Jun 2025

·

Stayed 1 night

Great stay, check in was efficient and night employee went above and beyond!!

8

Dick

14 Nov 2025

·

Stayed 5 nights

Staff at front desk was very courteous and helpful

4

Nicholas

24 Oct 2025

·

Stayed 1 night

Management and staff very rude. Hotel is very dated.

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Location

Convenient to highways and the west side of Lansing, generally quiet but with limited walkable dining and a somewhat dark surrounding area.

Related guest reviews

10

Stanley

1 Jan 2024

·

Stayed 3 nights

This is the second year we have stayed at this hotel. Great staff, clean, well maintained, very good breakfast and convenient to the west side of Lansing and highways.

10

Bryan

20 Mar 2023

·

Stayed 1 night

The hotel was a good, basic property. It was conveniently located close to the highway. There are a couple of fast-food places very close by and other options for dining/entertainment reasonably close. The room was clean. The heating and cooling worked appropriately. The breakfast was solid (although I would not recommend using the pancake machine. I much prefer the waffle-making option if available.) Staff were friendly and courteous.

10

HO YON

12 May 2023

·

Stayed 2 nights

QUIET

8

kerri

21 Oct 2024

·

Stayed 2 nights

It was in a dark area. The parking lot lights were on til real late.

10

Stanley

9 Aug 2024

·

Stayed 3 nights

We have stayed here three times now and will stay here again. Great people, good breakfast, clean, easy parking, quiet, good access to the west side of Lansing and to highways. Very little noise, and one of the few hotels where I tend to sleep decently.

8

Dawn

16 Aug 2025

·

Stayed 1 night

Away from noise and traffic. Great breakfast!

10

Ji

9 May 2023

·

Stayed 2 nights

This place is clean, quiet and staff members are very kind but nothing around within walking distance other than Arby’s and Wendy’s. However, free breakfast was ok and my family had good sleep.

10

Gabriel

13 Nov 2024

·

Stayed 1 night

Easy access

10

Robert

1 Oct 2024

·

Stayed 1 night

Conveniently located. Nicely kept. Very Clean. Great breakfast options.

8

Pamela

30 Jan 2025

·

Stayed 2 nights

Quiet

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Dining

Breakfast feedback is mixed: many enjoyed the options, coffee, and items like biscuits and gravy, while others found limited variety, lukewarm food, or out-of-order machines and early breakdowns.

Related guest reviews

10

Ricky Dale

17 Aug 2023

·

Stayed 1 night

Breakfast was great 👍. Staff was very helpful and friendly. I would come back again.

8

Dick

20 Oct 2025

·

Stayed 3 nights

The biscuits and gravy were very good.

10

Rhonda

3 Aug 2024

·

Stayed 1 night

Very nice relaxing stay. Bed was very nice and pillows were great. Loved the name brand toiletries. Great coffee and breakfast. Price reasonable.

10

Lydia

30 Nov 2025

·

Stayed 2 nights

My son and I had a pleasant stay. The room was big and the beds were comfortable. The staff was friendly at check in and check out. The breakfast was good and I liked that they had coffee and tea 24 hours.

6

Jody

23 Sept 2023

·

Stayed 2 nights

The room and front desk staff were great. The breakfast, however, was disappointing. Normally Holiday Inn Express has great breakfasts but this one was lacking. No juices were available other than apple. The pancake machine was never loaded. The eggs were either incredibly dry or very wet, no in between. No individual syrup so any time someone wanted syrup with their biscuits or sausage (because there were no pancakes) they had to use the ONE bottle. The trash’s were overflowing constantly. There was one fella working, so I’m sure he was overwhelmed but it was disheartening to see.

2

Gary

11 Apr 2025

·

Stayed 1 night

This hotel is a disgrace to the Holiday Inn name. The tub had rust marks in it, pieces falling off. The sink felt like it was going to fall apart every time you used it. The bed was the most uncomfortable bed I ever slept in. Could hear someone walking around up above us constantly. The breakfast was cold, no flavor; and the cream curdled when added to coffee. The only good thing I have to day about this place is the girl at the front desk; was wonderful.

8

rodney

13 Aug 2025

·

Stayed 1 night

breakfast food was not hot

8

Michael

28 Sept 2025

·

Stayed 2 nights

Breakfast was lacking in variety.

10

Rick

2 Sept 2023

·

Stayed 1 night

Great breakfast ☕. Nice and friendly staff

10

Benjamin

28 Feb 2025

·

Stayed 2 nights

My one complaint was that the pancake machine was out of order. Everything else was perfect.

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Month	Average price
January	US$102
February	US$99
March	US$101
April	US$91
May	US$101
June	US$96
July	US$93
August	US$98
September	US$121
October	US$111
November	US$93
December	US$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $133	16 $103	17 $104	18 $145	19 $145
20 $93	21 $93	22 $97	23 $93	24 $97	25 $161	26 $197
27 $93	28 $93	29 $93	30 $93

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $92	3 $92
4 $93	5 $93	6 $101	7 $99	8 $101	9 $151	10 $158
11 $93	12 $93	13 $93	14 $97	15 $97	16	17
18 $97	19 $97	20 $97	21 $100	22 $107	23 $108	24 $120
25 $97	26 $101	27 $93	28 $93	29 $111	30 $104	31 $105

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed, Jetted Tub (Additional Living Area)

Suite, 1 Bedroom (Living Area)

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Suite, 1 Bedroom, Jetted Tub (Living Area)

Suite, 1 King Bed, Accessible (Communications,Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area)

Standard Room

Standard Room, 2 Queen Beds, Microwave (Minifridge)

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Standard Room, 1 King Bed, Microwave (Minifridge)

Standard Room, 1 King Bed, Accessible (Communications, Extra Floor Space)

Suite, 1 King Bed, Accessible (Comms,Access Tub,Addl Living Area)

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Lansing-Dimondale by IHG

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Prices for upcoming dates