Is parking available at the hotel?

Parking is available at the property, but it is limited. It is not specified whether the parking is on-site or off-site, covered or uncovered. Reservations are not mentioned as a requirement.

What type of breakfast is offered at the hotel?

Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately VND 100,000 for both adults and children.

What are the check-in and check-out times?

Check-in time is from 14:00 until 23:30, and check-out time is at 12:00. Late check-out is available for a fee, subject to availability. Guests can request early or late check-in/check-out by contacting the property in advance.

Are airport shuttle services available?

Airport shuttle services are available for a fee of VND 400,000 per vehicle (one-way). This service can be arranged by contacting the property with arrival details before travel.

What accessibility features does the hotel offer?

The property features elevators and step-free entrances. Specific details on wheelchair-accessible facilities are not provided, but guests are encouraged to contact the property for any special requirements.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Hanoi, just steps from Hoan Kiem Lake and a 5-minute walk from Hanoi Old Town Night Market. It is approximately 0.6 miles from St. Joseph's Cathedral and 1.7 miles from West Lake.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What is the policy for extra beds and cribs?

The property offers rollaway beds for a fee of VND 352,500 per day. Advance request or confirmation is required for rollaway beds.

Hanoi Media Hotel & Spa - Comfortable Stay in Hanoi

Average nightly price at Hanoi Media Hotel & Spa by month, last 12 months (USD)
Month	Average price
January	US$60
February	US$45
March	US$53
April	US$52
May	US$40
June	US$33
July	US$35
August	US$38
September	US$41
October	US$62
November	US$55
December	US$50

What guests think

At Hanoi Media Hotel & Spa, travellers praise the central Old Quarter location and exceptional staff, while noting clean rooms, variable room sizes and windows, a pleasant rooftop bar, and breakfast that ranges from very good to just okay.

Guests frequently highlight thoughtful help with tours, transfers, and early breakfasts. Experiences vary by room type: some are compact or windowless with limited views, while others are spacious or have balconies. Overall cleanliness is rated highly, though a few note dated areas or occasional maintenance issues. Expect warm service and a reliable base for exploring Hanoi.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Repeated mentions praise the rooftop sky bar for sunset drinks. Beyond that, information on other facilities is limited, and a couple of reviewers felt some common areas or the building look a bit dated.

Related guest reviews

10

Steven

3 Apr 2024

·

Stayed 3 nights

Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area. Clean, comfortable bed and room. Overhead and front shower a bonus. Rooftop SkyBar a good place for drinks before or after a night on the town.

10

Annie

11 Mar 2024

·

Stayed 1 night

Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.

10

Eleanor

29 Aug 2024

·

Stayed 2 nights

Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.

6

Nicholas

23 Feb 2025

·

Stayed 2 nights

It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.

10

Heather

28 Sept 2024

·

Stayed 3 nights

My partner and I arrived in Vietnam about 3 weeks ago. What an amazing time we’ve had, and as we traveled from south to north our trip just got better and better. We were thrilled to arrive at the Media Spa Hotel amidst the bustle of the Old Quarter. Such a beautiful building, and what a warm welcome by staff. We loved our room (a family room - maybe a little small for 3 people but a good size for 2 big Australians) and felt utterly spoilt. Staff helped to arrange activities for us to do, made suggestions about where to eat, and generally looked after us. We began our mornings with a free breakfast - a lovely range of delicious delights. Thanks to our breakfast host, Duy. We enjoyed our conversations with you and noted you made everyone feel comfortable. In the evening we visited the Lux Sky Bar, viewed stunning sunsets, and enjoyed a cool drink or two. I loved my cocktails made by the guys working in the bar. Thank you for looking after us at the end of big days in and around Hanoi. Finally, a big shout out to all the staff working so hard in Reception. You are all amazing, friendly and attentive. It’s you, who do all the hard work, that make a place to stay in so memorable.

10

Joel

28 Dec 2023

·

Stayed 4 nights

Good hotel with extremely friendly staff! The hotel is in a great location (walking distance to everything). The hotel is slightly outdated and our room would need to be refurbished within short. Overall we are very happy with our stay, and I recommend this hotel to anyone visiting Hanoi!

8

Xavier

26 Mar 2025

·

Stayed 3 nights

Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.

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Cleanliness

Rooms are widely described as clean, with some calling them spotless. A few comments mention dated sections or isolated issues like musty smells or minor cleanliness lapses.

Related guest reviews

6

Helena

7 Nov 2024

·

Stayed 1 night

Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff

10

Jocelyn

4 Jun 2025

·

Stayed 2 nights

Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.

10

Sabrina

13 Feb 2025

·

Stayed 3 nights

Hôtel idéalement situé. Notre chambre familiale était très belle et très propre. Les lits sont confortables, le petit-déjeuner est bon et varié et le personnel adorable.

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6

Nicholas

23 Feb 2025

·

Stayed 2 nights

It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.

10

Steven

12 May 2024

·

Stayed 2 nights

There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.

10

Richard

3 Jul 2025

·

Stayed 4 nights

Great value hotel. Clean rooms and very responsive staff.

10

Michael

16 Nov 2025

·

Stayed 2 nights

The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.

8

Elke

6 Apr 2024

·

Stayed 4 nights

The location of the hotel is great to experience Hanoi in all it's facets. The rooms are clean and some parts (bathrooms) have been renovated recently. Other parts can do with a refresh. Staff is very friendly and helpful.

8

Huonc

3 Mar 2024

·

Stayed 2 nights

Room was clean and spacious for old town!

8

aziz

26 Aug 2025

·

Stayed 4 nights

Établissement très bien situé dans le Vieux Hanoi Personnel très agréable et souriant Chambre propre, même si le balcon donnait sur un situé à 1,50m

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AI-generated summary based on recent guest reviews

Rooms

Room experiences are mixed: several are compact or windowless with limited natural light or views, while others are spacious or include balconies. Some note street noise or in-room noises, and a few mention dated decor or quirky features.

Related guest reviews

10

Colin

1 Sept 2023

·

Stayed 6 nights

Since finding this hotel a few months back, I always stay here now when in Hanoi. The hotel is in a good location and the rooms are very spacious,clean and well fitted out. But the main reason for staying here is the staff. They are so welcoming and go over the top to make your stay plesant.

8

Lisa

27 Jan 2025

·

Stayed 4 nights

The Hotel is fine but you need to be aware that the rooms are very small. I booked a Superior Double Room which was at the back of the hotel and was much smaller than described. I could just about lay down and open my case at the side of the bed as this was the only place to put it, but then had to climb over it to get in and out of bed or go to the bathroom. The window that you see in the pictures is tiny and opens onto an internal corridor so there is no natural light or ventilation. Also the bathroom lights come on from a motion sensor which seems like a cool idea if you get up in the middle of the night but is less entertaining when you get back into bed and can’t switch them off for yourself. t’s, ok and the location is good but definitely not for the claustrophobic.

6

Helena

7 Nov 2024

·

Stayed 1 night

Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff

8

Antonio

10 Apr 2024

·

Stayed 6 nights

Fin service och bra bemötande. Bra läge i en old quarter. Små rum utan fönster men beväpna sängar och inga störande ljud. Bra dusch.god frukost.

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10

Annie

11 Mar 2024

·

Stayed 1 night

Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.

6

Nicholas

23 Feb 2025

·

Stayed 2 nights

It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.

10

Steven

12 May 2024

·

Stayed 2 nights

There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.

10

Joel

28 Dec 2023

·

Stayed 4 nights

Good hotel with extremely friendly staff! The hotel is in a great location (walking distance to everything). The hotel is slightly outdated and our room would need to be refurbished within short. Overall we are very happy with our stay, and I recommend this hotel to anyone visiting Hanoi!

8

Huonc

3 Mar 2024

·

Stayed 2 nights

Room was clean and spacious for old town!

8

aziz

26 Aug 2025

·

Stayed 4 nights

Établissement très bien situé dans le Vieux Hanoi Personnel très agréable et souriant Chambre propre, même si le balcon donnait sur un situé à 1,50m

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AI-generated summary based on recent guest reviews

Service

Service is a standout: staff are consistently friendly, proactive, and helpful, arranging tours, transfers, laundry, and early breakfasts, with clear communication. Many guests return specifically because of the team.

Related guest reviews

10

Colin

1 Sept 2023

·

Stayed 6 nights

Since finding this hotel a few months back, I always stay here now when in Hanoi. The hotel is in a good location and the rooms are very spacious,clean and well fitted out. But the main reason for staying here is the staff. They are so welcoming and go over the top to make your stay plesant.

10

Guillaume

31 Dec 2023

·

Stayed 1 night

Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.

10

Jocelyn

4 Jun 2025

·

Stayed 2 nights

Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.

10

moua

25 Nov 2024

·

Stayed 1 night

Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed

10

Colin

6 Jul 2023

·

Stayed 6 nights

I had 2 stays in Hanoi. The service I received on the first stay meant i canceled my sevond hotel so as to stay back here. Its a lovel boutique type hotel. The small rolms dont have outside wi dows, so worth the extra money for the larger rooms. Its a clean, quiet friendly hotel with staff that go the extra mile to be helpful at all times and mske your stay a pleasure. It was my birthday whikst there. Someone must have seen thus frommy passport copybecause on the day tgey bought to my room a cake. Will definately stay there again.

10

Tuyen

3 Dec 2024

·

Stayed 2 nights

My husband and I spent 7 nights in north Vietnam during our honeymoon. We spent 4 nights at the hotel, and 3 nights in-between to explore Halong Bay and Ninh Binh. The staff helped us plan the trip, which made it so stress-free. I communicated with the staff over WhatsApp, and they understood enough English to make everything feel easy. They’re extremely accommodating and kind. I would recommend staying here if you’re in Hanoi. It’s very walkable to the night market and tons of tour agencies.

10

brandon

29 Sept 2025

·

Stayed 4 nights

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.

10

Carl

9 Jul 2024

·

Stayed 2 nights

My favorite hotel in Hanoi. Wonderful staff

10

Maria Rosalie

31 Mar 2025

·

Stayed 1 night

The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.

10

Michael

16 Nov 2025

·

Stayed 2 nights

The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.

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Location

Central Old Quarter setting with easy walking access to sights, shops, and the lake. A few note typical street bustle or noise, while others found the hotel quiet at night for the area.

Related guest reviews

10

Steven

3 Apr 2024

·

Stayed 3 nights

Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area. Clean, comfortable bed and room. Overhead and front shower a bonus. Rooftop SkyBar a good place for drinks before or after a night on the town.

10

Annie

11 Mar 2024

·

Stayed 1 night

Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.

10

Sarah

1 Apr 2025

·

Stayed 3 nights

Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.

10

Kane

4 Dec 2024

·

Stayed 1 night

Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.

10

brandon

29 Sept 2025

·

Stayed 4 nights

The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.

10

Sean

4 Mar 2025

·

Stayed 1 night

Good location in the old quarter. Walkable to many sights, dining and shopping

10

Steven

12 May 2024

·

Stayed 2 nights

There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.

8

Mary

11 Apr 2025

·

Stayed 2 nights

Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.

6

Darren

3 Dec 2025

·

Stayed 3 nights

Great location, and staff couldn’t do enough for you, just the finer things like good WiFi signal etc,

10

Rosella

22 May 2024

·

Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed, ranging from delicious with good variety to average or limited, with one note about an early 9:30 finish. Overall food experiences are acceptable, with occasional praise.

Related guest reviews

10

Guillaume

31 Dec 2023

·

Stayed 1 night

Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.

6

Helena

7 Nov 2024

·

Stayed 1 night

Thin walls noisy, loud fridge every 30minutes, tv screen was not clean and half screen totally off, room smell mould, poor breakfast but I got what I paid for. Good location and kind staff

10

Sabrina

13 Feb 2025

·

Stayed 3 nights

Hôtel idéalement situé. Notre chambre familiale était très belle et très propre. Les lits sont confortables, le petit-déjeuner est bon et varié et le personnel adorable.

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6

Nicholas

23 Feb 2025

·

Stayed 2 nights

It was claustrophic and forgettbale. Older building, basically dingy. It is in a nice area, central to the old city. Other than that, mediocre or worse. Food at breakfast was completely average.

10

Heather

28 Sept 2024

·

Stayed 3 nights

My partner and I arrived in Vietnam about 3 weeks ago. What an amazing time we’ve had, and as we traveled from south to north our trip just got better and better. We were thrilled to arrive at the Media Spa Hotel amidst the bustle of the Old Quarter. Such a beautiful building, and what a warm welcome by staff. We loved our room (a family room - maybe a little small for 3 people but a good size for 2 big Australians) and felt utterly spoilt. Staff helped to arrange activities for us to do, made suggestions about where to eat, and generally looked after us. We began our mornings with a free breakfast - a lovely range of delicious delights. Thanks to our breakfast host, Duy. We enjoyed our conversations with you and noted you made everyone feel comfortable. In the evening we visited the Lux Sky Bar, viewed stunning sunsets, and enjoyed a cool drink or two. I loved my cocktails made by the guys working in the bar. Thank you for looking after us at the end of big days in and around Hanoi. Finally, a big shout out to all the staff working so hard in Reception. You are all amazing, friendly and attentive. It’s you, who do all the hard work, that make a place to stay in so memorable.

8

Janice

6 Sept 2025

·

Stayed 10 nights

Good value for money, althoughna few hicups along the way with a coupleof things butnstaff sort out and do listen to feedback. Breakfast was an early finish at 9.30. Be nice till 10 to give people a chance to lie in occasionally, also limited choice but enough for a quick bite

10

kaori

8 May 2024

·

Stayed 4 nights

立地がとても良く、ホアンキエム湖や買い物、レストランも近くて便利でした。安い部屋は窓が無いのがやや残念ですが、その分静かでよく眠れました。ホテルの朝食が美味しかったのとスタッフの対応がとても良かったです。

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8

Selena

4 May 2024

·

Stayed 1 night

A good location next to the lake. The staff were very helpful and courtesy. The bathroom was very nice with hot water. Better lighting would be great for the bathroom and desk in the room. Breakfast included in my package was good with enough varieties offered. This is a solid place to stay and convenient and safe.The shopping was not as exciting because most vendors were selling the same thing. I would stay here again.

8

Xavier

26 Mar 2025

·

Stayed 3 nights

Good option at an affordable price in the heart of the Old Quarter. The rooms are fine, nothing to complain about, the staff is really nice and helpful, the reception area would benefit from a bit of a refurbishment, the breakfast is just ok but again not a deal breaker.

10

Rosella

22 May 2024

·

Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $43	8 $51	9 $50	10 $50
11 $50	12	13 $75	14 $49	15 $49	16	17 $68
18 $75	19 $47	20 $49	21 $47	22 $47	23 $47	24 $69
25 $87	26 $51	27 $47	28 $78	29 $68	30 $68	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $86	2 $76	3 $50	4 $68	5 $51	6 $86	7 $76
8 $68	9 $52	10 $51	11 $52	12 $68	13 $51	14 $84
15 $76	16 $68	17 $62	18 $69	19 $51	20 $51	21
22 $68	23 $51	24 $51	25 $51	26 $51	27	28 $56
29 $62	30 $51

Hanoi Media Hotel & Spa

Prices for Hanoi Media Hotel & Spa

Monthly average prices

About this property

Location

Room options

Junior Suite, Balcony

Superior Double Room

Premium Double Or Twin Room, City View

Deluxe Double Room, City View

Family Room, Balcony

Executive Triple Room

Junior Suite, Terrace

Guest reviews of Hanoi Media Hotel & Spa

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hanoi Media Hotel & Spa

Prices for upcoming dates