Name: Best Western Plus Krakow Old Town
Address: Św. Gertrudy 6, Stradom, Kraków, Poland, Kraków, Lesser Poland Voivodeship, Poland
Rating: 8.65

Guest reviews

8.7

Fabulous

Based on 1,656 verified reviews

Who stays here?

Business

9%

Couple

44%

Family

14%

Group

29%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Best Western Plus Krakow Old Town, reviewers highlight a central, walkable base near the Old Town and transport, generally clean rooms, and friendly, helpful staff, while noting compact rooms, tram noise in street-facing rooms, and mixed breakfast experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Dilwyn

13 Jan 2026

·

Stayed 4 nights

Room clean and warm. Staff helpful.

8

Kathy

2 Dec 2025

·

Stayed 5 nights

Wonderful except for one of the early morning breakfast personnel. The front desk told us we could go into have breakfast 15 minutes before they actually opened because we were being picked up for an early flight. When we went in this woman was so rude. We just left.

8

Robert

1 Dec 2025

·

Stayed 4 nights

Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.

8

richard

19 Nov 2025

·

Stayed 1 night

2 single beds not what we expected .breakfast not great no bacon and sausage not nice

10

Penelope

1 Nov 2025

·

Stayed 3 nights

Spotless room and lovely staff. Second time of staying here.

Św. Gertrudy 6, Stradom, Kraków, Poland

Location

A stay at Best Western Plus Krakow Old Town places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. This hotel is 7.9 mi (12.7 km) from Wieliczka Salt Mine and 1.6 mi (2.6 km) from Oskar Schindler Factory.

Planty Park(0.1 Miles)

Royal Road(0.1 Miles)

Holy Trinity Church(0.1 Miles)

Aquarium and Natural History Museum(0.2 Miles)

St. Francis of Assisi Church and Monastery(0.2 Miles)

St. Barbara's Church(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 08:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of PLN 65 per day.

A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle is available for a surcharge of PLN 100 per vehicle (one way) and operates 24 hours.

The property offers step-free entrances, wheelchair-accessible facilities in public areas, and accessible bathrooms. Elevators are available for ease of access.

The hotel is situated in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. It is also 7.9 mi (12.7 km) from Wieliczka Salt Mine and 1.6 mi (2.6 km) from Oskar Schindler Factory.

One child aged 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Rollaway beds are available for a fee of PLN 80 per night. Advance request or confirmation may be required.

Best Western Plus Krakow Old Town

Amenities

Property description

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