Is parking available at the property?

Yes, free self-parking is available on-site. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee, approximately PAB 25.00 to 35.00 for adults and PAB 15.00 to 25.00 for children.

Does the property allow pets?

Yes, pets are allowed with a fee of PAB 200 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

What is the property’s location in relation to key landmarks?

The hotel is located in Veracruz, approximately 3.5 km from Veracruz Beach and within a 15-minute drive of the Interoceanic Canal Museum and Albrook Shopping Mall. It is also 6.5 km from Biomuseo and 6.7 km from Amador Causeway.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including a children's pool. The pools are available seasonally and include a swim-up bar.

What are the hotel’s policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The Westin Playa Bonita Panama

Average nightly price at The Westin Playa Bonita Panama by month, last 12 months (USD)
Month	Average price
January	US$244
February	US$249
March	US$234
April	US$224
May	US$287
June	US$195
July	US$229
August	US$208
September	US$199
October	US$208
November	US$170
December	US$227

What guests think

At The Westin Playa Bonita Panama, travelers praise the beautiful ocean and canal views, multiple pools, and generally friendly staff, while noting the remote location, a tide‑affected, rocky beach, and mixed dining and service quality across the property.

Rooms are often spacious with balconies and striking views, but maintenance and aging issues appear in some (nonworking phones or lights, noisy AC, leaks, stuck doors, or weak fridges), and occasional hallway odors are reported. Many enjoy the variety of pools and calm atmosphere, though some pools and the gym need better upkeep, certain amenities are closed at times, and entertainment is limited outside peak periods. Expect a relaxed resort stay away from the city, with scenery and pools as highlights and variable food and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Large grounds with several attractive pools and beachfront; guests like the pool areas but report occasional dirty water, closed amenities (e.g., swim‑up bar, jacuzzis), and some construction noise. Gym and spa are inconsistent, with outdated or nonworking equipment noted.

Related guest reviews

4

Michelle

23 Oct 2024

·

Stayed 4 nights

There was constant jack hammering every day at the pool. You couldn’t get away from it. It was so noisy and dusty. They were even doing construction in the lobby. It was really frustrating and not relaxing at all. There were workmen taking videos of guests in the pool. Extremely unprofessional. I wouldn’t recommend this place for a relaxing vacation. We purposely paid extra for an ocean side view only to hear Jack hammering even when we were in our room. There are no posted menus on their website anywhere. I had to go down to the front desk to ask for menus.

8

Mekeba

5 Sept 2025

·

Stayed 5 nights

Nice hotel only negative is that they dont have much entertainment for guests. Staff was great.

8

Cherene

28 Aug 2025

·

Stayed 2 nights

Nice property, need to clean and return the POOL. Need to improve the breakfast buffet; no bagels for all the items for the bagel presented. Staff was exceptional!

10

Dave Bing

15 Sept 2024

·

Stayed 5 nights

Really nice place with a great beach and many pool options. I didn't like the gym; I've had better gyms on a cruise ship. With all the space, they could have put in a better gym with updated equipment.

10

Mark

30 Jun 2024

·

Stayed 1 night

No operating jacuzzi's at the pool. Everything else was great.

6

Kathryn

23 Feb 2025

·

Stayed 2 nights

Lovely city, lovely setting, great staff. The beach leaves something to be desired and requires shoes to be walked on. The pools were regularly cleaned but still had tree/human debris in them. Three hot tubs and not a single one has warm water in it, just pool water. Swim up pool bar was closed our whole stay. Many of the restaurants were closed or serving food in takeout containers only so options were limited. It was fine, nothing went wrong while we were there, but it absolutely could have been better and was not as advertised.

4

Richard

10 Dec 2025

·

Stayed 4 nights

Högljutt i restaurangen Opersonligt hotell Väldigt många maskiner i gymet var icke fungerande

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10

Taifur

23 Aug 2025

·

Stayed 4 nights

Just what we wanted for our short family getaway. A secluded property on a private beach with many swimming pools. The staff were delightful. And the hotel had many dining options to suit the different tastes of my family members. We rented a vehicle at the airport and enjoyed being able to come and go anytime with free parking at the property. Any minor issues we had were resolved very quickly, except one: never was able to connect to hotel wifi from our room.

8

Joseph

24 Dec 2025

·

Stayed 4 nights

The view was fantastic! The pool was very relaxing and the food was great.

2

Adriana Angelina

8 Sept 2025

·

Stayed 3 nights

The Spa was really nice and the gym, stuff was not the greatest. Old and dated, the pool didn’t look clean and the beach was not like the pictures !

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Cleanliness

Many mention clean rooms and tidy common areas, but others report musty hallways, dirty or poorly maintained pools and spa areas, occasional odors, and a few instances of pests or soiled bedding.

Related guest reviews

4

Iryna

2 Apr 2023

·

Stayed 7 nights

the hotel was ok, the only thing that was disappointing - there were bed bugs. Both I and my husband were bitten severely

4

Fernando

11 Jul 2025

·

Stayed 7 nights

The mattress and pillows where terrible the beach was terrible the pool areas where very dirty and no maintenance insde and outside of the pool areas

6

Angelica

18 Jul 2025

·

Stayed 4 nights

I was surprised this was a Westin as it didn’t live up to the excellence I’ve come to expect from this brand.The room was good but I was unable to open the door to the patio. The beach and pool area was good but ants were literally crawling all over the lounge chairs. The spa experience was poor - dirty changing area, clogged toilets, empty TP rolls. The massage was akin to Massage Envy. The food was meh. The server actually forgot that he’d seated me & took care of others who arrived after me. Info about the hotel was printed on small sheets of copy paper — something you’d get at a 2-star hotel. This may be good for some people but I have higher standards for a Westin.

6

paul

13 Oct 2025

·

Stayed 3 nights

Ok,so this place is decent, but not a 4 or 5 star. Lights don't work,phone didn't work, huge language barrier. Its outdated,the ocean is dirty,the water and the rubbish coming to shore every day. If you want a great experience on vacation try elsewhere. Food is not great either.

10

rashida

15 Oct 2025

·

Stayed 3 nights

Rooms were very clean and spacious. Balcony was overlooking pool area. Dining options were a plenty and variety of entertainment on site

8

Sung

30 Jan 2025

·

Stayed 4 nights

We stayed here from January 18-22, 2025, and it was a beautiful resort! Our room, #902 on the 9th floor, had a spectacular ocean view with a balcony. The room was spacious, clean, and our king-size bed was incredibly comfortable. The resort offers several restaurants, though not all were open during our stay. We ordered food from Starfish and was quite good. The pool area was beautifully designed, with multiple pools to choose from, making for a relaxing experience. The only downside was the cleanliness of the hallways—they were in serious need of vacuuming and mopping. Other than that, we had a wonderful stay!

8

Theresa

17 Dec 2024

·

Stayed 5 nights

Property was nice. People were friendly. Didn’t care for any of the food at the restaurants so I opted not to get the all inclusive option. Pools close at 7pm. They are very clean though. The worst part is that o stayed on the six floor and there was this disgusting smell each day at certain times of the day in the hall and also on the room. Eventually I would become nose blind to it but it was heinous. Very relaxing g property though.

4

Christine

5 Feb 2024

·

Stayed 6 nights

Our daughter Emily Smith was moved from 2 rooms during the weeks stay and the first problem the room had mold and was not clean and the second problem was that her ceiling was leaking in the middle of the night and she had to be moved because the ceiling looked soaked and could have fallen down.

8

Kenyana

30 Mar 2025

·

Stayed 3 nights

The property is nice and spacious. The only issue I had was my sheets and bedding smelled sour or sweaty so we had the housekeeper changed them out the next day.

10

Saro

30 Nov 2025

·

Stayed 2 nights

Clean rooms , friendly staff , had great experience

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with balconies and strong views, but some feel dated and have issues like nonworking phones or lights, noisy AC, leaks, and weak fridges; occasional construction or music noise affects rest.

Related guest reviews

10

silvana

30 Nov 2025

·

Stayed 7 nights

I loved my room, but they had to move me to another, because the 1st one they gave me had a bad water leak, but the next room was perfect, spacious, and comfortable, i was very happy.

8

Edward

25 May 2024

·

Stayed 5 nights

Lights wouldn’t work one evening. No one available to repair it. Took them one hour and 15 minutes to get me into the new room and failed to provide a flashlight so that I could back up as darkness descended.

6

Angelica

18 Jul 2025

·

Stayed 4 nights

I was surprised this was a Westin as it didn’t live up to the excellence I’ve come to expect from this brand.The room was good but I was unable to open the door to the patio. The beach and pool area was good but ants were literally crawling all over the lounge chairs. The spa experience was poor - dirty changing area, clogged toilets, empty TP rolls. The massage was akin to Massage Envy. The food was meh. The server actually forgot that he’d seated me & took care of others who arrived after me. Info about the hotel was printed on small sheets of copy paper — something you’d get at a 2-star hotel. This may be good for some people but I have higher standards for a Westin.

10

Juan

11 Oct 2025

·

Stayed 4 nights

Balcón con vista al mar y excelente calidad de la comida y licores.

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6

Wenefred

2 May 2025

·

Stayed 4 nights

The fixtures were coming a part and things were outdated. They don’t have as many activities. Was unclear of what was for a private party and what was included.

8

Wendy

15 Feb 2025

·

Stayed 4 nights

I would say a 4 star at best, I stayed in a renewal suite and it definitely is starting to look dated. The view was beautiful however, when facing the pools they would randomly play extremely loud music, to the point on the 16th floor you would hear the bass. No point napping here. Also, we were supposed to get perks like upgraded wifi and a special area for snacks and such…never happened. It was alright but nothing special.

8

Gregory

4 Oct 2024

·

Stayed 2 nights

Spacious, clean rooms and very friendly and accommodating staff. My issue was that I wanted a room with ocean view, got a forest view instead. Other than that it was a pleasant stay.

8

Gisella

24 Nov 2025

·

Stayed 2 nights

El edificio es espectacular sin embargo hay zonas que se ven descuidadas o que podrían ser usadas mejor. El cuarto es amplio y cómodo Llegamos a la 2 después de un viaje internacional y fue necesario pagar para poder almorzar El buffet es malo, muy pocas opciones y comida no muy sabrosa El staff de entretenimiento pone especial atención a viajeros europeos o norteamericanos y no tanto a los latinos. No hay mucho que hacer en las noches y el lugar esta alejado de la ciudad

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10

Taifur

23 Aug 2025

·

Stayed 4 nights

Just what we wanted for our short family getaway. A secluded property on a private beach with many swimming pools. The staff were delightful. And the hotel had many dining options to suit the different tastes of my family members. We rented a vehicle at the airport and enjoyed being able to come and go anytime with free parking at the property. Any minor issues we had were resolved very quickly, except one: never was able to connect to hotel wifi from our room.

8

stephane

21 Nov 2025

·

Stayed 6 nights

The hotel needs to be refresh missing buttons in the elevator in some shaft, they to fix our AC twice , feels dated ..nice staff

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Service

Staff are often friendly and accommodating, yet service is inconsistent: long or confusing check‑ins, slow or unresponsive front desk and restaurants, poor communication about inclusions, and difficulty resolving issues reported by several guests.

Related guest reviews

2

Vikash

31 Mar 2024

·

Stayed 1 night

Check in extremely slow amd unfreindly staff

10

Dhirenkumar

23 Oct 2025

·

Stayed 5 nights

Staff was very nice and helpful.

2

Andre

19 Feb 2023

·

Stayed 1 night

Check in took more than 1 hour, restaurants with really bad service but the hotel is fine

4

David

17 Oct 2023

·

So first off booked this as an all inclusive on Travelocity to arrive and be told we did not book all inclusive. Travelocity blamed the hotel, hotel blamed Travelocity. Decided to make the best of it. The resort is clean, beautiful and modern. The problem is in the service. Nilka, Joel, Reuben & Jahir were phenomenal. Everyone else not so much. We were here off peak 10/15-10/19. The resort was not packed. But there was always a wait. All of the facilities were not open due to lack of people. Swim up bar only on weekends, of the 4 restaurants only 1 aside from Starfish open a night. Starfish was terrible. The specialty restaurants were good. A La carte expect to wait 10 minutes before help or beverages. 40 minutes for food…even if only 2 tables are seated in the restaurant. It really seems to a lack of organization. Ordering a vodka at the bar, bartender had to run and get a bottle from a different bar because they weren’t fully stocked at 10am. At the breakfast buffet you could go get your first plate and finish it before any asked to bring beverages. Seems the resort has fallen off in recent years after Covid and Marriott took over.

2

Edith

18 Jul 2025

·

Stayed 3 nights

The staff at the front desk was not helpful.

8

Jennifer

1 Aug 2025

·

Stayed 7 nights

The grounds and atmosphere were lovely. We had several issues with the room not being well equipped, i.e. the telephone did not work, light bulbs were out, requested face towels several times. The front desk attendants failed to let us know that our lost luggage had arrived at 11:00 am the day after we arrived. We found out at 4:00 pm after we inquired. I was told that they tried to call us, however the phones did not work in the room along with the radio and alarm. They could have simply knocked on the door. We were in the same clothes for two days.

10

Carlos

7 Mar 2023

·

Stayed 3 nights

It was a pleasure starting at Playa Bonita. The location, service, and scenery were amazing.

6

April

5 Apr 2025

·

Stayed 4 nights

Bar tenders were nice but front desk staff was rude. Gym equipment was outdated and treadmills did not work.

2

Heather Danger

31 Mar 2025

·

Stayed 8 nights

We inquired prior to check in about laundry available. We where sent to the 8th floor to run a load of laundry, mainly baby and kids clothing. There is no laundry available for guests, despite what their website says. We wondered to the front desk who told us they can run a load for us. They took our laundry and said it would be back in the morning when our room was cleaned. They kept our laundry for two full days after it being dropped off. This left us with no clean clothing, we have a baby and a kid, we had to sleep in dirty clothing two nights in a row. We called multiple times asking where our clothing was, we where told multiple times it will be up in an hour, in 15 minutes, we stopped by the front desk to ask for it three additional times. Going on our third night with no clothing my husband demanded someone go find our clothing. Our laundry had been done and sitting somewhere for a while. The kicker of this is we are being charged almost $300 for a load of laundry that was mainly baby clothing. We would have NEVER allowed the staff to take our clothing if we knew they would charge that amount to keep our clothing from us for almost three days to clean a load of baby clothing. Next, the website shows incorrect hours for restaurants and almost all of them are closed until 6pm. The food was ok, not great, but the kicker is on multiple occasions one persons food would never show up. The server would drop off three out of four plates and walk off and never come back. AVOID

10

Tia

1 Oct 2025

·

Stayed 6 nights

The staff is exceptional! From the room maids, to the staff at the restaurants, to the bar tenders, to the room service, to the pool guys - 5 star service!! The rooms and entire facility was always clean and modern! Be sure to rent a car if you don't get all-inclusive! Only advice is to have more activities engaging the people that want a bit of a "party" atmosphere during the day!

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AI-generated summary based on recent guest reviews

Location

Secluded beachfront about 20–45 minutes from Panama City; quiet and scenic with ocean and jungle views, but little nearby and heavy bridge traffic can make city trips slow.

Related guest reviews

10

Lee

16 Oct 2024

·

Stayed 6 nights

Beautiful property, friendly staff. Incredible beach. Kind of far from Panama City though

10

Kimberly

14 Dec 2024

·

Stayed 4 nights

It’s about 15 minutes from town… but it’s very nice. You have the beach on one side and the jungle across on the other side.

8

Alanna

8 Apr 2024

·

Stayed 5 nights

Property is lovely. Good food and campus is quiet at night. Always space for pool or beach. Beach isn’t swimable. It’s ok for nice walk through… ankles deep. Mangrove. Little farther from the main town so you would have to make do with onsite facilities. Strongly advise car to venture off daily.

8

Meghan

28 Mar 2025

·

Stayed 4 nights

Location was great. Easy 45 minute ride from the international airport and less than that to local attractions. Food was great at the hotel and always had plenty of options for adults and children. Note: We had the premium package and would recommend. Kudos to the staff for keeping the property, rooms and pools clean at this large facility.

8

George

4 Sept 2024

·

Stayed 1 night

Great hotel but you’re stuck in the suburbs basically.

8

Barry

25 Mar 2025

·

The hotel itself was lovely and the pools were great. I loved being on the ocean, but the beach itself was not very good. The resort was at least a 20 minute drive from the city, and the traffic over the Puente de las Americas was awful during rush hour The resort is also somewhat remote. I wanted to go out to dinner one night without going into Panama City and I found it very difficult to find a decent restaurant.

8

Paul

23 Feb 2023

·

Stayed 5 nights

This is a nice resort on the beach outside Panama City. It is not convenient to the city, but has enough food choices and things to do to keep you busy and happy. The beach is nice and the facility is beautiful with very nice rooms. If you want to swim, you have to use the pools. the beach is very shallow, but great for wading. For the cost, this is a good resort option in the Pacific in Panama.

8

Cecilia

24 Sept 2024

·

Stayed 5 nights

The food was expensive but did not taste good. I would not recommend eating at the hotel.

8

GUNAR

16 Mar 2025

·

Stayed 5 nights

The location is extraordinary if you wanna get away from the hustle and bustle of a big city, but at the same time it’s also an issue given that there is nothing else around it. Everything is within 10-15 minutes distance in an Uber ride. Going to the city for dinner might be an issue given the traffic and the fact that you have to cross the only available bridge to downtown. You will have the option to schedule tours from the hotel to an independent company that is unreliable and expensive.

10

Karen

22 May 2025

·

Stayed 5 nights

The resort is about 30 minutes outside of the city so you get the best of both worlds - lovely resort with private beach and access to the city if you want to go sightseeing or enjoy the night life.

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Dining

Food feedback is mixed: some enjoy a la carte and buffets, but many find options limited, some restaurants closed, service slow, and prices high; room service can be delayed and all‑inclusive details cause confusion.

Related guest reviews

6

Carole

28 Jul 2025

·

Stayed 1 night

The property was beautiful staff friendly but we were not told our stay was not All inclusive which impacted what we planned on spending usually when we come we pay for an all inclusive stay never have we had to pay for meals an drinks so that was very disappointing

8

Barry

30 Dec 2025

·

Stayed 2 nights

Room was decent but not up to a 4 star level. Very little storage for clothes. Had to live our of our suitcases for our stay. Property restaurants were poor.

8

Terrence

15 Sept 2024

·

Stayed 6 nights

Property is a little worn and pretty gar from Panama City. Restaurants are overpriced and the food is bland. Staff is super friendly and welcoming. Edgar, at the front desk, was exceptional.

6

James

2 May 2025

·

Stayed 3 nights

Unfortunately a number of restaurants on property were closed and staff gave poor information e.g. that the Italian cafe was only closed on Sundays (but it was also closed on Monday). Really not good selection of restaurants for an independent traveler so went off property to eat. It seems that the hotel is basically a tour location

6

paul

13 Oct 2025

·

Stayed 3 nights

Ok,so this place is decent, but not a 4 or 5 star. Lights don't work,phone didn't work, huge language barrier. Its outdated,the ocean is dirty,the water and the rubbish coming to shore every day. If you want a great experience on vacation try elsewhere. Food is not great either.

4

Jose

29 Jul 2024

·

Stayed 6 nights

If your use to all inclusive like RIU, Dreams, or Hyatt this is not the place for you. It’s nothing like an all inclusive. Only 1 choice for breakfast sometimes dinner as well, room service not included in the all inclusive package. And most staff is not friendly.

8

Gisella

24 Nov 2025

·

Stayed 2 nights

El edificio es espectacular sin embargo hay zonas que se ven descuidadas o que podrían ser usadas mejor. El cuarto es amplio y cómodo Llegamos a la 2 después de un viaje internacional y fue necesario pagar para poder almorzar El buffet es malo, muy pocas opciones y comida no muy sabrosa El staff de entretenimiento pone especial atención a viajeros europeos o norteamericanos y no tanto a los latinos. No hay mucho que hacer en las noches y el lugar esta alejado de la ciudad

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8

Ellen

8 Jul 2024

·

Stayed 3 nights

Friendly staff and a nice experience overall. Wish there had been more food options or an explanation of if/when some of the restaurants would be open.

8

Eric

26 Feb 2024

·

Stayed 4 nights

Property staff and service was excellent. Restaurants were a bit lacking. Breakfast buffets was too repetitive and not enough variety.

6

Jessica

1 Apr 2025

·

Stayed 3 nights

I regretted booking here, simply because it felt like walking into a hotel in the US. Nothing Panamanian about it. Very expensive food. Full of Americans. There were very limited food options for breakfast, other than the expensive buffet. We ordered room service once, but it took two hours to arrive. Nothing to do in and around the hotel. Rooms are comfortable and clean.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $183	2 $183	3 $183	4 $184	5 $184	6 $184	7 $184
8 $184	9 $184	10 $177	11 $177	12 $177	13 $177	14 $177
15 $177	16 $177	17 $177	18 $177	19 $177	20 $177	21 $177
22 $177	23 $177	24 $177	25 $177	26 $173	27 $174	28 $177
29 $181	30 $176

The Westin Playa Bonita Panama

Prices for The Westin Playa Bonita Panama

Monthly average prices

About this property

Location

Room options

Club Suite, 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Premium Room, 2 Queen Beds, Ocean View

Club Suite, 2 Bedrooms

Deluxe Room, 1 King Bed, Balcony, Ocean View

Premium Room, 1 King Bed (View)

Executive Room, 2 Queen Beds

Deluxe Room, 2 Double Beds (View)

Club Suite, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Balcony, Ocean View

Executive Room, 1 King Bed, Balcony

Presidential Suite, 1 King Bed, Ocean View

Deluxe Room, 2 Queen Beds (View)

Premium Room, 2 Queen Beds (View)

Guest reviews of The Westin Playa Bonita Panama

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Playa Bonita Panama

Considering this hotel for your Playa Bonita Village trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $212	28 $188	29 $183	30 $183	31 $183