Baymont by Wyndham Cheraw

Upon arrival, it was very clear and apparent that this was NOT a safe place. There were several groups of people hanging out and gathering all about outside the doors of their rooms. The picture of hotel on Hotel.com DID NOT reflect actual photos of this place. We had asked if we could cancel our reservations as the event we attended ended early than expected and we actually could make it home. The check in person said we had to cancel with Hotel.com. I called Hotel.com and the lady placed me on hold while she called the check in attendant. When she returned to my call she said he refused to cancel reservations. I stood at counter with him right there on speaker phone and he was saying, he was new and could not get in computer and all was Hotel.com fault for prohibiting cancellation. Each blamed each other. The additional irritation to me was that the place was booked completely from the local event. There were two people standing in lobby saying yes great yall trying to cancel because now we can get the rooms. The check in attendant told them No, he wasn’t canceling our reservation thus not giving them the opportunity for booking and paying for room and staying. So we restated that we needed to cancel and there were people wanting rooms ( our rooms) and he turned them away to leave as we too were leaving this “Baymont by Wyndham “ facility. They weren’t going to lose money since others wanted our rooms! Not very customer friendly or willing to assist others. Dont book here

Coffee in room needs to have tray coffee and regular coffee for customers. Having packets of decaf with no trays. Doesn’t work with coffee machines.

Room had multiple cockroaches in it. Multiple spiders on the walls. Would never ever stay here again. Cannot believe the reviews are so good on here. Beware. Arrived too late to request a new room.

It fit the need. Comfortable bed

Gets the job done. Breakfast was nice. Bathroom in my room was not very clean, but the rest of the room and bed were clean.